Job Description

• Manage customer complaints & implement effective corrective/preventive actions to eliminate re-occurrence of complaints
• Perform initial failure analysis on customer-returned samples
• Act as a key driver to closely work with the Production and other functional team, so as to provide timely 8D-resolution to close complaints within set time frame
• Verify the effectiveness of the solution and drive continuous improvement initiatives to achieve set objectives
• Organize, and prepare within functions of the organization for the customer audit. Follow up on the audit findings and ensure timely closure of the corrective and preventive actions
• Visit customer site for field investigation and gather information for determining the cause of the problem
• Provide periodic reports to Module Customer
• Support the third party audit (CQM, CB /ISO audit)
• Assist Quality-EHS Manager to respond to customer on other request from customer eg. Customer visit, customer audit

Requirements

• Degree in Mechanical / Manufacturing Engineering or equivalent
• Demonstrated leadership as a change agent in driving improvement initiatives, & implement effective corrective/preventive actions
• Strong oral, written, influential communication and presentation skills
• Must be able to interact effectively with all internal departments and representatives
• Action-oriented and possesses strong problem-solving abilities, interpersonal & communication skills, influencing-skills to work with suppliers/customers as well as internal teams
• Familiar with 7 QC tools, statistical analytical tools
• Good interpersonal skills and closed-loop thinking
• Highly motivated & independent individual that can integrate & participate in a team environment
• Good process knowledge in the smartcard, semiconductor back end process is an advantage
• Certified Six Sigma Champion, Black/Green-belt with extensive experience in leading improvement projects would be an advantage
• Minimum 5-years’ relevant work experience in QA functions and handle customer quality-complaints and quality assurance audit

Responsibilities

• Hands on build and lead the team to create detailed, comprehensive and self write well-structured test plans and test cases from scratch
• Estimate, prioritize, plan and coordinate testing activities
• Proactively identify, record, document thoroughly and track all bugs
• Design and develop the team’s Automation Testing capability using internal Automation framework and system
• Design and develop thorough Regression Testing capability
• Develop from scratch and apply testing processes for new and existing products
• Liaise with internal teams (e.g. Engineers, Developers and Product Managers) to identify system requirements
• Manage the release process with Automation tools
• Track Quality Assurance metrics, i.e. defect densities and open defect counts

Requirements

• At least 7 years experience with strong hands-on capability, with at least 1 year of people management skill, preferably in the Payment/Pay/Wallet background
• Strong knowledge of Software QA Automation methodologies, Backend Testing, Auto frameworks and design processes
• Strong hands-on with CICD (Release process Agile knowledge)
• Must Have: Hands on solid coding / writing script capability in either Java/Python/Javascript
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process

Working here

• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless

• Tackle fast-paced, challenging and unique projects

• Work in a truly global organization, with international teams and a flat organizational structure

• Competitive salary and benefits

• Flexible working hours, remote-first, and casual work attire

• Ascertain whether the GFCS department has followed Key Risk and Control Self-Assessment (KRCSA) methodology in their control testing
• Perform independent testing to assess if controls are operating as intended.
• Document samples, test steps, results and findings
• Follow up with the department to put up action plan(s) for ineffective controls to ensure that prompt action is taken to prevent or minimize the potential occurrence of risk incidents
• Monitor the progress of action plans and report to BRCM
• Work closely with Country BRCM to roll out independent assurance review, incident escalation reporting, and OR programmes to ensure compliance with the related Group policies.

• Independent Control Testing

- Audit Experience Preferred

Our client is from Oil and Gas industry. They are looking for a C & I Engineer to assist their team for the next phase of their business. They are located in West.

Duties:

• Responsible for Yokogawa DCIS, SIS, and FGS support to ensure safe operations.
• Installation, troubleshooting, and maintenance of automation systems.
• Manage vendor contracts and provide technical training.
• Develop and maintain maintenance procedures and documentation.
• Execute projects related to automation and plan for system lifecycle.
• Lead Cyber Security compliance and conduct risk assessments.
• Offer expertise in OT cyber-security projects.

Requirements:

• Min Degree in Computer, Electrical Engineering or any relevant field.
• Min 4 years of working experience in Oil and Gas and utilities or any relevant industry.
• Experience in ISO27001 and IEC61508 will be anadvantange.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

about the company

We are representing an award winning Fintech company.

about the job

• Review global product advertisements, marketing materials, websites to ensure that all collaterals are in compliance with regulatory and industry standards and local policies.
• Provide advisory support to the Business and other internal stakeholders.
• Perform competitor analysis and proactively promote best practices to industry norms and trends.
• Keep abreast of the latest regulatory changes and update compliance related policies, where necessary.
• Work closely with the Head of Compliance and participate in ad-hoc projects/ initiatives.

skills and experience required

• Bachelor's Degree
• 2-5 years of relevant experience in a Brokerage/ Financial Institution
• Possesses strong communication (verbal and written) and stakeholder management skills, as regular communication with global stakeholders would be required
• Detail-oriented

To apply online please use the 'apply' function, alternatively you may contact Stella at [email protected] (EA: 94C3609/ R22106517)

• Monday - Friday: 8.30AM- 6PM
• Working Location: Pioneer

Our client is a well-established manufacturer of hardware.

Responsibilities:

• Performing incoming & outgoing inspection of goods
• Ensuring inspection and test equipment are in good conditions and calibrated
• Performing calibration and maintenance for in-house measuring equipment periodically
• Documentation and verification of all inspections of goods
• To participate in Company’s continuous initiatives and training
• Other tasks as assigned by superior

Requirement:

• Min GCE ‘N’/ ‘O’ Level/ ITE Cert/ Diploma in related field
• At least 1 year of QA experience
• Basic computer skill(s): Microsoft Office
• Ability to work independently as it is a fast-paced working environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY is the most globally integrated professional services organization which encompasses a separate business unit dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global market perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services to our clients.

Upon embarking on a journey with us, you will experience professional development through exposure to an array of diverse experiences, world-class learning and individual tailored coaching. This, is how we develop outstanding leaders who endeavour to deliver on our promises to all our stakeholders, and in so doing, play a critical role in building a better working world for our people, our clients and our communities. Sounds interesting? Well this is just the beginning. Whenever you join, however long you stay, the exceptional EY experience will last a lifetime.

The opportunity

We are seeking a driven and ambitious Manager to join this exciting and fast-growing area of our business. You will play a key role in driving growth by developing new and enhancing existing client relationships, leading highly skilled project teams and delivering a first-class customer experience through high profile engagements. In return for helping us to build a better working world, you can expect excellent career opportunities within a dynamic and collaborative environment.

Your key responsibilities

• Manage assurance engagements by defining the audit strategy in consultation with the senior manager/partner and execute it in compliance with EY's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed
• Understand the audit client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments. Stay informed of general business/economic developments and their impact to the audit client.
• Develop and maintain long-term productive client relationships and networks.
• Cultivate and manage business development opportunities. Generate new audit business opportunities by understanding EY and its service lines and actively assess/present ways to apply knowledge and services.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training
• Maintain cooperative relationships with other assurance teams

Skills and attributes for success

• Advanced written and verbal communication skills
• Proven ability to lead a team and develop business opportunities
• Knowledge of business trends, emerging technical and industry developments
• Excellent leadership and project management skills
• Able to manage multiple engagements and deadline-driven

To qualify for the role, you must have:

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained CPA Singapore qualification or other professional qualifications e.g. ACCA, ICAEW, ICAS, ICAI, CPA Australia, CA ANZ, CICA, AICPA, CIMA
• At least 5 years of related work experience in audit field for insurance, banking or asset management industries.

Ideally, you’ll also have:

• Knowledge of current market issues in financial services in Singapore.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

• Company: Manufacturing Company
• Location: Tuas West Road
• Position: QC Technician (Job ID: 18812)

Job Description:

• Reports directly to the section engineer and/or designate
• Carry out all laboratory tests and measurements accurately in accordance to procedure and upkeep/maintain the instruments/facilities in good running conditions
• Prepares standards and reagents for analysis in accordance to procedure and ensure that all related documentation is maintained
• Perform basic maintenance and troubleshooting of instruments and write the maintenance report after troubleshooting/maintenance
• Handle ISO Documentation/Raw Data for QA Department
• Accurately update internal Statistical Process Control (SPC) charts and monitor the charts
• Assist in training for staff for QC Section-related activities when required
• Maintains and checks inventory of all storage samples and ensure all relevant records are maintained
• Perform receiving of QA department purchase and ensure that received items and all related document are correct at the point of receipt
• Assist in audit preparation
• Support the QA Section in its activities as and when required
• Involved in near miss identification and provide work improvement (QEHS) suggestions
• Maintains the general upkeep and cleanliness of the laboratory and related areas by performing housekeeping
• Strictly adhere to all EHS/QMS procedures in all aspects of the activities and observe line discipline and 5S
• Performs any other tasks as instructed by the supervisor, engineer, QC section manager and HOD

Job Requirements:

• Diploma in Chemical or science discipline
• Experience with analytical instruments like ICP-MS, AAS, etc.
• Ability to communicate clearly in both writing and verbally and good interpersonal skills
• Basic understanding of ISO9001, ISO14001 and OHSAS18001 standards will be an advantage
• Proficient in Microsoft Office Tools

Interested applicants please apply directly to the role for further shortlisting.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Job Highlights

• Walking distance to Woodlands MRT Station
• 5 days work (Monday - Friday)
• Career development opportunities

Job Description

Responsibilities Include:

• Handled SME Audits from various industries (eg. trading, retail, engineering, technology, investment holding companies, and professional service-based companies, etc)
• Initial engagement planning, analysis of controls and processes, preparations and review of audit documentations, management letters and reports
• Develop good problem solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation
• Liaising and communicating with client on all audit matters
• Promote positive team work
• Preparation of financial statements
• Preparation of corporate tax computation

Requirements Include:

• Degree in Accounting, ACCA, CPA or equivalent qualification recognised by ISCA
• At least 3-5 year of audit experience preferably in a medium-size accounting firm.
• Familiar with regulatory and reporting requirements in audit consultancy
• Ability to work independently, communicate effectively and possess strong interpersonal skills.
• Ability to develop and maintain outstanding client relationships

Interested candidates are invited to apply online. Only shortlisted candidates will be notified.

Thank you for applying.

Job Summary/Introduction

• 1 year contract role with normal working hours 830am to 6pm. Have to work half day on Sat, alternate Saturdays.

Details about the Client

• Adecco is partnering our client to find a Quality Checker.

Description

• Quality Checker team performs quality checks on every card mailers after card personalization ensuring that we meet our service level on accuracy.

The Talent

• Min. GCE O Levels
• Prior working experience in Production line would have a priority
• Candidate must be comfortable working in Production environment
• Meticulous & detailed
• No experience required, entry level candidates are welcome to apply
• Candidates looking for 3 months contracts can apply too.

Job Description

• Responsible for performing quality checks on Bank cards
• Meeting Service Levels of the Banks
• Performing end day reconciliation for internal reporting
• Other ad-hoc duties

Next Step

• Send your resume to [email protected]

Our client, a startup in cryptocurrency derivatives trading platform in Singapore, is currently seeking for a Senior QA Engineer to join their team:

Responsibilities

• Experienced with QA lifecycle, from writing test plan, thinking through test case design, performing test execution (new feature and regression) to defect management and retrospect. Familiarity with the end-to-end software development life cycle is helpful when collaborating with other teams.
• Perform and drive Manual testing, Automation Testing and Performance Testing.
• Fully document any bugs/anomalies identified in testing with instructions how to recreate them.
• Accurately record and maintain test results, and its progress to resolution.
• Collaborate with Client Services team to help perform root cause analysis of issues found in the production environment.
• Identify and propose areas of improvement throughout the software development process.
• React quickly to changes in priorities or circumstances to meet the needs of the business.
• Continuous improvement of the testing process, testing quality and efficiency.
• Maintain good documentation and change controls.

Knowledge & Experience requirements

• Bachelor's degree or above in engineering, computer science or other related fields.
• At least 3 years of working experience in software testing development.
• A self-learner proficient in testing procedures and test case design methods who takes the initiative to do further technical research.
• Experience with automated testing frameworks (i.e., Selenium, Appium, Pytest).
• Working knowledge of API testing. Strong understanding of and experience in HTTP, WebSocket, JSON.
• Familiar with database and SQL.
• Familiarity with Performance Testing tools such as JMeter, Charles, Fiddler, Postman.
• Experience with a crypto exchange, or passionate about crypto.
• A proactive approach to problem-solving with strong analytical and research skills.
• Strong logical thinking ability, negotiation skills, and conflict management capability.
• Good at teamwork, result-oriented, and resilient.

Business Function

Group Legal and Compliance ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.

Responsibilities

• Define and deliver program initiatives and achieve business outcomes across multiple Compliance domain areas as per established timeline
• Develop business cases and manage program financials within approved budget
• Prioritize program backlogs/requests by balancing regulatory, audit and business priorities, squad capacity, to ensure all committed timelines will be met
• Identify and mitigate risks and resolve issues arising from program execution using agile way of working
• Effectively collaborate with cross-functional, cross-geography stakeholders, including regulators/auditors, and accurately communicate program progress and challenges
• Manage program and product roadmap, business case, and user requirements across multiple solutions and domain areas, including but not limited to, surveillance, analytics and regulatory reporting
• Collaborate with business users to define user journeys and associated business processes
• Conduct gap analysis between business requirements (including regulatory expectations) vis-a-vis solution landscape and platform strategy
• Document detailed business requirements/epics/user stories by liaising with business users/business analysts including the acceptance criteria
• Define program roadmap and prioritize program backlogs/requests by balancing regulatory, audit and business priorities, and squad capacity to ensure all committed timelines will be met
• Evaluate solutions proposed by technology or analytics team/vendors for specific epics /user stories to ensure best practices are followed
• Build business case and project recommendations as appropriate, to draw down the budget and set up financial tracking
• Conduct market research and analyse trends including RFP/setting up proof of concepts to ensure the product vision/roadmap is aligned with industry developments and our future needs
• Manage key stakeholders, including regulators/auditors, and business and technology leads
• Manage and communicate effectively with domain leads at senior level and working level teams in a timely and clear manner
• Responsible for ensuring project steering committee meetings, platform governance, cross functional, and other periodic project meetings are effective and achieve objectives in a consistent manner
• Drive program execution and delivery
• Monitor and ensure that program/project execute flawlessly, on schedule, and without compromising quality
• Proactively identify and mitigate risks within the program
• Resolve issues and conflicts within the program, projects and project management community and with other stakeholders, if necessary
• Ensure resolution of issues at program or line level and escalate issues which cannot be resolved in a timely and accurate manner
• Have oversight of major production issues or remediation or resolution of data gaps within the scope of program
• Manage coordination across teams and other platforms by keeping transparency in the A/B /C type of work so that delivery can effectively be managed, including critical areas:
  Ensure project dependencies on other projects /platforms are on their roadmaps and resources will be available when your teams need them
  Ensure work other teams need from your team/s are included and prioritised appropriately in your teams work backlog
  Highlight capability gaps to respective team/tribe/ function leads
  
• Oversee User Acceptance Tests and Implementation
• Manage user acceptance tests, including execution of test cases as necessary, develop rollout plan and oversee implementation/live-verification activities
• Conduct end user training where necessary
• Ensure smooth rollout of projects, complete pre and post-implementation activities in close coordination with scrum master
• Work closely with Technology/Operations/Business teams to resolve any implementation issues and any post-implementation stabilisation work
• Change management
• Adopt agile methodology across squads in the program and implement any DBS Platform Transformation milestones
• Ensure utilization of standards and practices across all projects
• Work with business and support unit users to drive changes to facilitate successful implementation and faster realization of benefits

Requirements

• Minimum 12 years of experience managing projects/products in the financial industry, regulatory compliance and/or financial crime prevention domain
• Minimum educational qualification of degree holder in any related field
• At least 3 years of experience in Agile project management/software development including partnering with Technology and Business users to deliver the outcomes
• Experience in engaging with regulators, auditors, senior stakeholders and solution providers/vendors, showcasing solid relationship-building, conflict resolution and negotiation skills
• Solid knowledge of Regulatory Compliance, Conduct Surveillance, Financial Crime, or KYC/CDD domains and business processes; any working experience in regulatory reporting and surveillance systems is strongly preferred
• Experience and/or knowledge in analytics and artificial intelligence / machine learning models will be an asset
• Excellent communication, presentation, and organization skills; can be relied upon to make concise decisions
• Ability to multi-task with excellent analytical, problem-solving, and planning skills
• Ability to own and be hands on in the management of tasks
• Strong interpersonal skills including mentoring, coaching, and collaborating with different teams/team members
• Ability to deal with people at all levels and work well in a fast-paced/high-energy environment by managing individual workloads
• Self-motivated with positive and can-do attitude; comfortable in situations where things are ambiguous/fluid or priorities can be changing
• Proven track record of leading projects to meet stipulated timelines with expected outcomes and quality. Work in transformation programs will be an asset
• Strong background in business analysis and/or root cause analysis, ideally in the Financial Services industry/Retail Banking
• Excellent skills in Microsoft Office and Project Management tools (e.g. Jira, Confluence, Octane)
• Project Management and/or Business Analyst certification is preferred

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our business is currently going through an exciting growth phase, where we're bringing more products to patients in Singapore and the South East Asia region. In this newly created QA/QC Associate role, you'll be actively supporting our mission to deliver the right medicine to the right patient, at the right time.

Based onsite in our Changi premises, this role would see you responsible for the following on a day-to-day basis:

• Documentation processes for our QMS/eQMS
• Product releases
• Completing vendor and customer approvals and validations
• Supporting secondary packaging processes
• Supporting validation activities
• Supporting operational quality activities with our warehouse and cleanroom facilities

To be successful for this position, you'll need:

• Tertiary qualification in Science, Pharmacy or a technical discipline or relevant experience
• At least 1 years' experience in a quality role, experience in a warehouse and cleanroom environment within Healthcare, Pharma or Food industries advantageous.
• Exposure to GDP and GMP Quality Management Systems
• Excellent communication skills, both written and verbal
• The ability to quickly build collaborative relationships with cross-functional peers
• Sound time management skills and organisational ability
• Excellent attention to detail and strong administrative/documentation skills
• Willingness to jump in, get things done and make a difference to the lives of patients!

In addition to a rewarding and challenging work environment, we can offer you:

• Competitive basic salary
• 13th month payment
• Performance bonus
• 18 days annual leave
• Annual salary review
• Support with health insurance
• Ongoing opportunities for professional growth and development
• Team fun-building days and celebrations
• Long service awards
• Recognition scheme & employee of the year awards
• A great team environment!

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Responsibilities:

• Responsible for working with the cross functional teams to improve the process / product quality and achieve the company and department KPIs
• Attending to customers on factory audit, quality issues and returns
• Responsible for resolving quality issues related to incoming, in-process, outgoing and customer complaints
• Providing support for New Product launch and raw material approval
• Overseeing the quality of new products from sample build to mass production by building a robust process
• Monitoring Supplier performance and liaising with suppliers to resolve quality issues and handing of Non-Conforming Material Report
• Conducting internal and external audits.
• Responsible for environmental compliance conformity of raw materials.

Requirements:

• Diploma with at least 3 years of experience in quality management / manufacturing environment/ Degree in the field of Mechanical/ Electrical & Electronics Engineering, Quality Certification or equivalent.
• Possess good knowledge of IATF16949, ISO9001, ISO13485 QMS, with auditing experience preferred.
• Experience in contract manufacturing of wire harness assembly, PCBA and Electro-mechanical assembly, handling of new products from new launch to mass production, on the Quality control & handing of customer complaint & returns.
• Experience on raw material compliance conformity (Eg.RoHS, Reach, Conflict of Mineral, Pro65) is preferred
• Good problem-solving & communication skills, resourceful and independent.
• Experienced in generating Quality procedures & knowledge of ESG Sustainability is an added advantage.

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Background

As the adoption of Salesforce for critical applications in the enterprise accelerates, so does the requirement for our prospects and customers to learn more about how we keep their data secure.  The Trust & Security Advisor will be the interface between Salesforce Security and our customers and prospects to ensure they are successful with their own internal compliance and vendor-management efforts related to Salesforce.

ONLY Candidates based in Singapore with working eligibility will be considered. We are not providing any relocation for this role.

Responsibilities:

• Understand our business and the problems we are trying to tackle, deeply, when it comes to our core security services

• Support the sales and pre-sales teams in responding to customer risk and security questionnaires and queries

• Build customer trust through managing and hosting in-person customer/prospect security meetings

• Be the Salesforce field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy and compliance.

• Interface with Product Management and Security teams to ensure all the latest security features and capabilities are accurately represented in customer responses

• Collaborate with the Salesforce Legal, Privacy and other teams on customer-specific contract requirements

• Interface to Salesforce security engineering and product management teams

• Ensure teams are aware of gaps in our security/compliance capabilities that are impacting customers and prospects.

• Ensure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and compliance  

• Gather customer security/compliance requests, and liaison with Salesforce product managers to maintain a security product roadmap

• Provide input and assist in developing compliance-related documentation: white papers, standard questionnaires, security best practices, etc.

• Develop SME capabilities for selected Salesforce Services and work with the product teams and global SMEs within the team to stay updated on the latest developments. 

Desired Qualifications

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

• 12+ years of experience in information security, governance, and compliance.

• Experience with cloud platforms like AWS, GCP, Azure. 

• Understanding the architectural and security nuances.

• Excellent cross-functional teamwork and interpersonal skills across product, security, Marketing, Field Sales, and more.

• Familiarity with one or more security and regulatory frameworks:  NIST 800-53, NIST Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CSA, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and TRM, Personal Data Protection laws in Singapore, Malaysia, Thailand, Indonesia, Vietnam etc, BNM Outsourcing guidelines and Risk Management in IT (RMiT) etc. 

• Managed one or more compliance certifications/audits, either as an auditor or responder (FedRAMP, PCI-DSS, ISO27001, SOC-1/2, IRAP/ISMS, MTCS, etc.)

• Experience with completing customer security/compliance questionnaires

• Experience interpreting the intent of specific customer questions, and mapping them to industry standard controls

• Familiarity with public cloud architectures, security practices and compliance documentation

• Experience working in the Financial Services, Insurance, Banking, Superannuation, Telecommunication services industry

#LI-Y

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Prepare annual credit reviews and credit assessments on new and existing cases
• Prepare the necessary documents and perform the periodic risk reports
• Perform the periodic risk reports and monitor the submission of annual credit reviews
• Assist in market risk and liquidity risk management
• Reviewing KYC and CDD duties
• Perform ad-hoc assignments assigned by the Bank

Requirements:

• Degree holder with at least 5 years of risk control and monitoring experience in Banks
• Effectively bilingual (to review credit document in both English & Chinese due to Head Office requirement in China)
• Proficient in MS Excel, PowerPoint, and Word
• Only Singaporeans

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23766

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description:

• Liaison with customer reps on documentation procedures
• Update and review QMS documentation
• Conduct external and internal audits
• Analyze and follow up on audit findings
• Implementing Quality improvement programs or campaigns
• Conduct training on Quality and Safety
• Carry out investigation into incidents, accidents and customer complaints
• Carry out surveillance on work compliance, safety, good housekeeping and proper documentation

Job Requirements:

• Professional Certificate/NiTEC, Diploma
• Conversant with Airworthiness requirements and / or Quality Management System (AS9100)
• Internal auditor trained (ISO9001/AS9100)
• Knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment 1 to 2 years' experience in aviation
• Possess valid class 3 driving license is an advantage

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Continental-NTU Corp Lab invites applications for the position of Research Fellow.

Key Responsibilities:

• Develop optimization, control, learning, coordination, and/or management solutions to support multi-robot coordination and fleet management
• Programming and testing of the developed models, algorithms, and methods
• Write the research results into publication manuscripts and project reports
• Contribute to project reporting and demonstration

Job Requirements:

• PhD in Electrical Engineering, or Automation, or Computer Science and Engineering, or related disciplines from a prestigious university
• Have at least 1 first-author publication in top-tier journal
• Knowledge in at least one of the following topics: multi-robot coordination, fleet management, optimization, control, and learning, or robotics
• Good simulation and programming skills
• Good interpersonal skills
• Good communication and writing in English

We regret that only shortlisted candidates will be notified.

Work Location : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

· To work with all internal departments & suppliers to create a friendly & ensure quality awareness environment so as to achieve zero defect products

· To lead & work with MRB team on the OSV activities so as to meet supplier's requests before any RMA / RTV process

· To understand customer manufacturing quality requirements & align with the business agreement so as to work effectively with suppliers on the line rejection

· Work closely with suppliers to expedite on-the-line defective returns, and follow-up on the disposition & FA report so as to work back with the internal relevant departments. Eg : SCM, Quality, Process and etc.

· Maintain zero defective quality on hand & aging period

· Support parts localization and work closely with factory RD & engineering team

· Compliance with RBA

Requirements:-

· Degree / Diploma in quality/engineering

· Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

· SAP knowledge

· Able to multi-task & work under pressure

· Able to handle customer complaints and work well with internal & external departments to resolve the quality issues

· Able to provide constructive solutions/advice to the team

· Participate in con-call outside office hours if required

Products & Development Engineer

Work Week: Monday – Friday ( 9am – 6.15pm )
Salary: $ 3,800 – $ 4,500
Working Location: Kaki Bukit

Job Description:

A) Formulation, Lab Process and Research & Development

• Evaluating all starting materials from current and new sources to ensure they are fit to use in the product development and production.
• Customer visit to understand company's products application and line parameters.
• Support customer & business unit to perform technical support, product application trial & training when needed.
• Modify existing products to meet customers' new requirement
• Based on research from Marketing team, develop new product and take charge of the product development cycle from research and development, product testing, certification to product support.
• Support and supervise pilot batches, product launches and field trials.
• Develop and maintain a systematic approach to routine price review, re-evaluation, sourcing and price / technical comparison to ensure company’s portfolio is optimised.

B ) Production Support / QC Lab equipment maintenance and upgrading

• Responsible for day-to-day activities in the lab.
• Ensure Compliance Company and regulatory standards and procedures.
• Implement proper EHS for production site and maintain clean and orderly work area.
• Responsible for all necessary laboratory administration, including upkeeping equipment and safety standards.
• Follow production process to introduce changes from formula change, process change and others to production in optimising the product performance.
• Support defective batch solution or raw material shelf life extension and product transfer.
• In charge of production QA / QC control for incoming raw materials and finished product.
• Address customer complaint and feedback.

C) Planning and Progress Reporting

• Plan, implement and update projects on a regular basis independently.
• Seek alignment on timeline and milestones with stakeholders.
• Document material and product information in a precise and timely manner.
• Produce well-organized report as output for every project handled Lab process concept with good understanding of the consequence of upscaling to production.
• Be informed of the market development that is happening in our construction chemical industry and bring it up in company meetings.
• Raise any improvement / recommendation to the company to help you and your role in doing things better.

D) Others

• Any other tasks assigned.

Requirement:

• Bachelor of Science in Chemical Engineering
• Minimum 3 years of relevant working experiences
• Prior experience in construction environment or related industry is an added advantage

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]