The Sales & Marketing executive would be responsible for planning, organizing, and managing the sales, marketing & logistics operations. The person would also be responsible for sales of existing products and expand consumer base by identifying new business prospects.

Responsibilities :

· Responsible for packing of orders, ensure timely dispatch and delivery through cost-effective and efficient means of transportation services

· Analyse the overall budget / expenditure for logistic and sales operations.

· Responsible for conducting market research and strategize on pricing as per market standards

· Building new business prospects and manage the existing sales operations

· Drive marketing effort on existing retail products

· Manage inventory of Retail packs as per orders received and plan for future inventory based on demand.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building

skills

A good team player and able to work under pressure and fast pace environment independently

Entry levels are welcome to apply

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Key responsibilities:

● Work closely with the Sales Enablement Manager on sales enablement tasks and communicating changes, improvements to the team

● Provide support to the sales team & Sales Enablement Manager

● Own case studies, credentials, maintain repositories of sales collaterals, etc.

● Support in renewal of some clients

● Coordinate with internal stakeholders with any ad-hoc requests

Requirements:

● Diploma or Bachelor's degree in a related field, preferably Marketing or Business Management

● 1-2 years of experience in sales support or enablement roles. Fresh graduates can apply too.

● Ability to manage multiple tasks simultaneously and attention to detail

● Excellent written and verbal communication skills

● Proficient with Google Suite (Google Sheets, Google Docs, Google Slides) & Microsoft Office (Microsoft Excel, Microsoft Powerpoint, Microsoft Word)

● Ability to work independently and as part of a team

● Strong problem-solving skills and ability to think critically

● Proven track record of process improvement

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Job Description

• Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis

• Able to handle payroll processing would be an added advantage

• Able to prepare and compile financial and management reports

• Preparation, submission and filing of GST returns

• Preparation of Audit Schedules and liaising with external auditor during Annual Audit

• Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

• Any other duties/tasks as assigned

Job Requirements

• Diploma in Accounting and/or at least 3 years of relevant working experience

• Proficiency with Microsoft Office and accounting software

• Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

• Good interpersonal, communication and ability to work under pressure

Local Responsibilities:

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.

• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.

• Work with regional team on POSM, video and products asset for local executional.

• Work closely with Sales team to support local activities, roadshow & in store activities.

• Manage budget and track KPI, ROI against marketing campaigns / spending.

• Ensure and track retail display excellence.

• Respond to customers queries and comments on social media, marketing email and any other channels.

• Support entire product line life cycle from strategic planning to tactical activities.

• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.

• Any other ad hoc duties as assigned

Requirements:

• Minimum Bachelor’s Degree/Diploma with specialization on Business or Marketing

• Min 2 years of experiences in a similar role

• Proficient in MS office, Meta & Google business management platforms and any other social media management platforms.

• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

• Excellent communication skills, verbal and written

Job Description

• Administer purchase requisition, quote and purchase order documents and processes.

• Work with planning, customer service and logistics team on material planning to support manufacturing needs.

• Coordinate with vendors and forwarders on incoming and outgoing shipments.

• Maintain and manage the supply chain network and system working with vendors & contractors, freight forwarders & agents and Customers or subcontractors.

• Source for materials and new vendors & contractors , to negotiate for competitive prices, identify potential, effective and reliable Prepares and maintain all purchasing document.

• Ensure timely delivery of raw materials to meet the production requirement.

• Updates and maintain the approved vendor list (AVL).

• Responsible for supplier assessment / qualification.

• Responsible for the assessment of RoHS compliant for any new material to be purchased.

• Responsible for the waste disposition process working with qualified vendors and internal team.

• Responsible for ISO documentation, review and revision working with internal team.

• Responsible for purchasing related documents filing system complying to company ISO system requirements.

• Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Qualifications/Requirements

• Diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent

• Minimum with three years’ experience in purchasing or logistic / purchasing environment

• Knowledge in ISO 9001 & ISO 14001 QEMS is preferred

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

At its core, the role of the Performance Executive is to implement digital campaigns across paid search platforms to achieve the aims and objectives of your clients. You will be trained on how to best utilize these platforms, building a strong knowledge of campaign management and reporting.

The Activation Executive role is an entry level role for someone who is passionate about digital media. You will be expected to learn the fundamentals of PPC platform management and take responsibility for building, monitoring, optimizing, and reporting on campaign execution, aligned to client strategy and performance KPIs. A keen attention to detail, ability to manage your own time effectively and excellent numerical skills will be essential for the successful candidate.

Job Title:

Performance Executive

Job Description:

Key responsibilities and accountabilities: (or 'Duties')

• Manage day-to-day operations of the search campaigns maintaining a high standard of operational excellence.
• Learn platform best practice & internal processes to ensure campaigns run optimally.
• Understand PPC metrics and their relationship with one another when reporting on performance.
• Devise and execute tests to drive continuous optimization, bringing learnings into future campaign activities.
• Be responsible for budget management across campaigns.
• Measure and analyse results. Regular reports on what is working, what is not and proactively propose adjustments to strategies and tactics.
• Work with digital and tech vendors such as Google to understand their roadmaps and assess opportunities in relation to our clients.
• Understand organizational and product goals and map them to specific project deliverables.

Core Competencies:

• Fresh graduate, 0 to 2 years’ experience in a Performance, social media or biddable media team
• Passionate about and engaged with the fast changing world of performance media and digital marketing
• Committed to building a career in a digital performance marketing agency
• Practical expertise in performance activation on self-service biddable platforms (knowledge of additional tech platforms is an advantage too)
• High level of Excel knowledge, including pivot tables, charts and formulae desirable but not essential
• Solid quantitative/analytical skills and strong attention to detail.
• Excellent written and verbal communication skills; comfortable presenting recommendations to all management levels as well as coordinating with key agency partners such as Google
• Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high pressure environment

Time split:

Campaign management and reporting 80%

Managing clients and delivery 10%

Media Operations 10%

What Success in this role looks like:

• Consistent delivery of high-quality campaigns in a timely and accurate manner

• Have built strong relationships with teammates and leadership

• Be following all Media Operations and QA processes to ensure accurate campaign reconciliation

• Support the Client Directors/Managers and contribute toward delivery excellence for your clients

Job Responsibilities:

• Evaluate standard recipes and determine its potential cost.
• Advise the F&B Department and Kitchen of food and beverage costs.
• Check Store and Receiving to ensure that the control policies and procedures are followed. Ensure proper record keeping of inventories.
• Check Market List, Receiving Record, Costing List to ensure the effectiveness of the control system.
• Supervise stock-taking in stores, kitchens and bars.
• Pre-cost all function menus for the purpose of determining proper selling price.
• Assist in establishing par stock for all the bars and restaurants.
• Assist in costing and pricing of all new menu.
• Conduct comparison on price’s fluctuation, report and follow up on explanation.
• Make suggestions for possible improvement in cost control procedures.
• Review periodically F&B Sales against F&B produce report to make sure there is no irregularity, and that the pricing of Guest Checks is in accordance with current menu while on food is leaving the kitchen without being checked and priced.
• Prepare Daily and Monthly Costing’s Report and distribute Costing allocation Journal.
• Auditing detailed food and beverage sales information.
• Cost all recipes, inter-kitchen transfers and any food and beverage consumed by the hotel ambassadors (Ambassador Restaurant).
• Define minimum and maximum stock levels, par stock management systems and to ensure the compliance with the relevant departments.
• Perform daily and monthly Food and Beverage reconciliations, using POS-generated sales analysis reports and ensuring that all discrepancies are explained.
• Perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• Perform duty as and when required by Senior Accountant and Director of Finance

Job Specifications:

• Minimum of 2 years’ experience in finance, 5 star luxury environments preferred.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Appreciates and maintains an effective outlet for stress.
• Has the ability and willingness to undertake further development.
• Exceptional people and communication skills
• The highest level of attention to detail
• Exceptional organisational and time management skills
• Microsoft Office expertise to Intermediate or Advanced level
• Creativity and imagination
• Experience in preparing, writing and proofing advertising copy
• An affinity with technology in relation to Press Release distribution

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Executive Ship Management (ESM) is a premier ship management company preferred by the industry leaders for our superior professional expertise and bespoke services to discerning shipowner.

ESM is part of Executive Group, an ensemble of seven maritime service providers, headquartered in Singapore with offices in 11 cities around the world. Group services include ship management, management and ownership of offshore vessels, marine supply and repairs, chartering and commercial management, maritime software solutions and maritime training centre. (www.execuitve-group.com)

What we offer

The Executive Group is poised to lead the maritime services industry by driving innovations and creating strategic value for its partners.

In order to keep pace with its growth and expansion, the company is looking for highly motivated and passionate individuals to join the team with tremendous growth potential within its group companies.

Your Key Responsibilities

1. Assist the HR team in recruitment of office staff for Singapore office in consultation with the department heads concerned.

2. Maintain the company’s in-house HR Systems such as: Attendance Management System and HR Management System

• Manage staff’s attendance and leave records for payroll purposes;
• Maintain records of staff’s qualifications, competencies, skills and other personal data necessary for employment and in compliance with different maritime regulatory bodies;
• Maintain records of staff’s employment movements (i.e. confirmations, promotions, transfers, resignations etc).

3. Ensure timely implementation of company’s Annual Training Plan.

4. Process relevant work passes for all new non-Singaporean office staff and monitor expiry dates for the same to renew accordingly when required.

5. Maintain insurance records of employees as per company policy.

6. Process government-paid leave claims for eligible employees

7. Prepare monthly HR manpower reports to be submitted to the Management.

8. Assist in organizing events such as Annual Dinners, Family Days, etc.

We are looking for Professionals

• Has acquired Diploma or Degree – Preferably in Human Resource
• Has at least 1or 2 years of relevant experience
• With good administrative, planning and implementation skills
• With good English writing skills
• Computer literacy is a must

Location: Singapore / Employment: Full Time / Salary: Competitive

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Job Description :

• Monitoring & updating of RoRo Vessels’ BL data
• Sending of Loading & Discharging Cargo Manifests / other documents
• Portnet related submissions
• Generating Mates’ Receipt & Shipping Order
• Data Transmission
• ENS Filing
• Responding to daily documentation-related email enquiries
• Application for Certificate of Non-Manipulation (ad-hoc)
• Arranging Police Escort or Inter-gate trucking of vehicles (ad-hoc)
• Checking of PSA bills
• Monitoring of long stay Mafi / cargoes

Requirement :

• 3 years of experience in Agency Documentation.
• O levels and above

Benefit:

• 1 month end of contract bonus
• Medical/insurance benefits

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Job Objectives:

Support the Learning & Development Manager in developing, delivering, and evaluating training & development programs for the retail, supermarket and F&B-specific learning and development needs.

Job Responsibilities:

• Assist in developing and implementing the organization's retail, supermarket, and F&B-specific learning and development strategy to support the achievement of business goals and objectives.
• Assist in designing and delivering a range of retail, supermarket, and F&B-specific training programs, including customer service, food safety, product knowledge, visual merchandising, sales techniques, and leadership development for business operations to be successful.
• Keep track of requirements of organization to fulfill sector-specific PWM training requirements.
• Conduct internal trainings and orientations for new employees.
• Assist in evaluating the effectiveness of training programs and action plans and make recommendations for improvements.
• Collaborate with the Learning and Development Manager and external vendors to deliver training and development programs.
• Assist in setting up a systematic recording and follow up on all training programs.
• Collaborate with Learning & Development Manager to develop Managers and their team members through career pathing.
• Develop and manage relationships with external vendors to deliver training and development programs.
• Select and implement delivery tools for learning and development programs, such as Learning Management Systems (LMS), e-learning modules, or virtual training platforms.
• Assist in developing and designing online courses, webinars, and digital training materials for retail, supermarket, and F&B employees, including managers and in-store trainers.
• Stay up-to-date with emerging trends in delivery tools and incorporate them into the organization's learning and development strategy.
• Perform any other ad-hoc duties as assigned by Manager.

Job Requirements:

• Bachelor's degree in human resources, business administration, or a related field.
• 3 years of experience in learning and development, with demonstrated experience in designing and delivering training programs for the retail, supermarket, and F&B industries in Singapore.
• ACTA / ACLP Certification is a plus.
• Experience conducting internal trainings and orientations for new employees in retail, supermarket, and F&B positions.
• Current knowledge of effective learning and development methods
• Project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Proficient in MS Office and Learning Management Systems.
• Articulate and good communication, facilitation, and presentation skills.
• Fluent speaking in English and Mandarin as the role requires communication with staff who are proficient either in English or Mandarin only.
• Ability to work collaboratively with retail, supermarket, and F&B leaders, employees and vendors.
• Ability to work independently and as part of a team

· Handle full spectrum of Corporate Secretarial work and attend to clients on all corporate secretarial matters

· Know your clients and perform customer due diligence

· Preparation of necessary documents for AGM, EGM, board and shareholders’ resolutions, striking off,etc

· Updating and maintaining of statutory registers

· Filing of documents with ACRA

· Provide advice on compliance requirements and ensure compliance with statutory and regulatory requirements

· EP and work permit applications

· Payroll computation and CPF submissions

· Other corporate and administrative or ad-hoc duties as assigned.

· Prior experience in corporate secretarial work is an advantage

· Ability to work independently with minimal supervision.

· Attention to detail and ability to handle tasks in a prompt and efficient manner

· Good written and oral communication skills in English and Mandarin

· Able to multi-task and work in a fast pace environment

· Proficiency in MS Word and Excel

· Preparation of Accounts in Xero software

· Handling HR and MOM issues

· Handling IRAS tax matters

· Handle full spectrum of Corporate Secretarial work and attend to clients on all corporate secretarial matters

· Know your clients and perform customer due diligence

· Preparation of necessary documents for AGM, EGM, board and shareholders’ resolutions, striking off, etc

· Updating and maintaining of statutory registers

· Filing of documents with ACRA

· Provide advice on compliance requirements and ensure compliance with statutory and regulatory requirements

· EP and work permit applications

· Payroll computation and CPF submissions

· Other corporate and administrative or ad-hoc duties as assigned.

· Prior experience in corporate secretarial work is an advantage

· Ability to work independently with minimal supervision.

· Attention to detail, high degree of accuracy and ability to handle tasks in a prompt and efficient manner

· Good written and oral communication skills in English and Mandarin

· Able to multi-task and work in a fast pace environment

· Proficiency in MS Word and Excel

· Accounting using Xero software

· Handling HR and MOM issues

· Handling IRAS tax clearance matters

• Conduct daily walkthroughs of meeting room, VIP room and the general area to ensure set up are according to the checklist for use/occupancy.
• Maintain the reception area in an orderly fashion.
• Perform day-to-day administrative tasks, including printing, scanning, filing documents, and processing paperwork.
• Manage and update space booking using the event calendar.
• Answer incoming calls and update space booking status.
• Manage enquires via all the channel OSA online agency. (Training provided)
• Track and follow up on activities, including introducing the event space to walk-in clients.
• Assist for daily operation in the setup of venue space. (Eg. Check projector, audio system working. top-up of beverage inventory)
• Undertake other ad-hoc duties as required by the management.

Requirements:

• Diploma and above.
• Minimum 1 – 2 years of experience in this hospitality industry is preferred.
• Highly motivated, with a positive mindset, good working attitude, strong customer service skills, and a sense of responsibility.
• Solution-focused with the ability to work independently and minimal supervision.
• Fluent in both English and Mandarin.
• Proficient in Microsoft Words, Excel, Outlook & PowerPoint
• Proficient in social media platforms (eg. Facebook, Instagram, Wechat, TikTok etc) will be a plus.
• Experience in updating system, website and social media will be a plus.
• Able to start work immediately or within short notice

Salary: $2400 to $2800 per month (Negotiable)

Location: Tajong Pagar, International Plaza

Working Arrangement: Mondays to Friday: 9.00 am to 6:00 pm, Off on public holiday

Job Overview

You are responsible for marketing and canvassing for new businesses; and fostering long-term relationships with existing clients and stakeholders. You are expected to be prompt, adaptable and accountable in delivering high quality sales and service support in this dynamic shipping environment. You are to develop a keen sense of upcoming shipping developments to assess business opportunities.

Duties and Responsibilities

• Pro-actively identify and develop profitable new business opportunities through existing principals and shippers to generate increased revenue and market share
• Identify market segment to target the sales and marketing efforts for our shipping agency, terminal operations and logistics services
• Develop strategy and business plans to penetrate the targeted market segment
• Develop action steps to implement the business plans
• Provide timely and constructive response to principals and shippers’ requests and enquiries
• Visit shippers on a regular basis to maintain rapport and obtain feedback
• Network and cold call ship owners and shippers to utilize our services
• Negotiate rates and the optimum service level that can be provided
• Prepare quotations and close deals
• Collaborate with Terminal Operation Dept and other supporting departments to provide a seamless service and faster turnaround service for the vessels
• Keep abreast of developments in the shipping and related industries as well as competitor’s rates and terms
• Perform any other duties as requested
• Opportunities for further development upon assessment of potential

Requirements

• Tertiary qualification or above in sales & marketing, maritime or related field
• At least one year of sales experience preferred
• An added advantage for those with shipping sales experience
• Some overseas travelling around the region may be required
• Must participate in entertainment activities
• Good communication skills, both verbal and written
• Outgoing personality with good interpersonal, public relations and negotiation skills
• Resourceful, resilient and self-motivated
• Interest in developing one’s career in the maritime industry is a plus

Fresh Graduates are welcome to apply.

Job Responsibilities:

Reporting to the Head of Partnership Distribution, you will be providing operational support to the Affinity Partnership team.

• Sales Report Management – Track daily sales results captured in the system and highlight any potential errors or discrepancies. Check sales results against sales report provided by partners to ensure accuracy.Provide weekly sales report by partners’ performance, campaigns and product lines. To provide any other reports as required.
• Sales Leads Management – Extract daily / weekly / monthly customer leads through partners and campaigns to in-house call centre for cross-sell. Report cross-sell results in weekly sales report. Work closely with call centre manager on leads extraction, leads utilization and accurate sales reporting.
• Operational Support – Manage invoicing and ensuring on-time payment by partners. Communicate with partners or vendors for any related matters. Provide support for ad-hoc events, e.g. roadshows, campaigns, product launch, trainings and other promotional activities when required.
• Business Support – Participate in UAT system testing when required. Communicate with internal departments such as Marketing, Finance, IT for any tasks assigned.

Job Requirements:

• Diploma in Marketing, Business Administration or related discipline
• Minimum 3 years of related work experience in General Insurance.
• Good interpersonal and communication skills.
• Resourceful, Strong project management and organization skills.
• Able to work independently and as a team under tight datelines and pressure.
• Adaptable to changes and ability to multi-task.
• Competent in MS office especially in Excel, Word, Powerpoint.
• Certifications in BCP and PGI will be a plus.

Other Information and Benefits

• 5-day work week (9 am - 6 pm),
• 10-15 mins walk from Tanjong Pagar MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

• Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.
• Responsible for overseeing the daily operations of Imagene Labs Pte Ltd, which includes, order fulfilment, logistics, customer service, etc.
• Attend weekly meeting with Imagene Labs HODs & higher management and report on ops department progress.
• Complete monthly business completion report to the finance department for data analysis.
• Create and update Standard Operating Procedures (SOP) for the operations department.
• Enforce cost cutting within the department such as sourcing new vendors with lower cost, etc.
• Assist colleagues across all departments on all daily operation matters