Sales Admin Support Executive

Job Description

1. Assist the Sales Manager in preparing proposals, PowerPoint presentations, quotations, and other related documents.
2. Follow up on proposals sent to clients and update the client database accordingly.
3. Coordinate with clients after sales confirmation to gather artwork materials and other necessary inputs.
4. Liaise with internal teams to ensure timelines are met and orders are delivered promptly and accurately.
5. Perform other ad-hoc duties as assigned.

Qualifications & Other Requirements

• Minimum GCE O-Level, Nitec, or Higher Nitec.
• At least 2 years of relevant experience in a similar role.
• Meticulous and proficient in Google Workspace and Microsoft Office (Excel, PowerPoint, etc.).
• IT-savvy, with knowledge of Canva as an added advantage.
• Willing to learn, possess a good attitude, and demonstrate responsibility.
• Strong interpersonal and communication skills.
• Team player who collaborates well with others.
• Fluent in spoken English and proficient in writing.

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

Recruitment and Selection

• Develop and implement effective recruitment strategies to attract and hire qualified candidates.
• Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and making job offers.
• Maintain recruitment records and ensure compliance with relevant employment laws and regulations.

Employee Relations

• Foster positive employee relations by addressing employee concerns, resolving conflicts, and providing guidance on HR-related issues.
• Implement and enforce company policies and procedures, ensuring compliance with employment laws and regulations.
• Handle disciplinary actions and grievance procedures, in accordance with company policies and legal requirements.

Performance Management

• Develop and implement performance management systems to set clear goals and expectations for employees.
• Conduct regular performance reviews, provide feedback, and assist in creating development plans.
• Identify and address performance gaps and provide coaching and support to improve employee performance.

Training and Development

• Identify training needs and develop training programs to enhance employee skills and knowledge.
• Coordinate and deliver training sessions on topics such as compliance, leadership, and professional development.
• Support career development initiatives and succession planning within the organization.

Compensation and Benefits

• Administer the compensation and benefits programs, including salary administration, bonuses, incentives, and employee benefits.
• Conduct benchmarking and research to ensure competitive compensation and benefits packages.
• Stay updated on relevant market trends and implement necessary adjustments to maintain competitiveness.
• Review of insurance vendor’s quotation on yearly basis.
• Manage and administer staff insurance claims.
• Provide advice, assistance and follow up on all staff insurance claims matters.

HR Administration

• Maintain accurate and up-to-date employee records, including personnel files, attendance, and leave records.
• Prepare HR-related reports and analytics to support decision-making processes.
• Ensure compliance with all legal requirements related to employment and HR practices.

A local F&B company , looking for expansion for a Senior Executive Chef with the following menu experience .

Experience in Old Folks Home MENU

Familar with IDDSI menu formats

Chinese & international menu

Northern & Southern Indian Menu

Bulk cooking is a must

Familar with cook chill method

Able to work on weekends & Public Holidays

planning daily menu and routine orders

ordering of regular items vegetables meat items

cleanliness of the kitchen

ensure hygiene way preparation

timely dispatch of catering orders

time management of the cooks

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

You will assist Senior/ Operations Executive in operations support on Environmental Services related services and handling of staff enquiry and ensure compliance with Environmental Services policies and regulatory requirements.

Your Job roles will include but not be limited to the following:

• Assist and provide operational support to Senior / Operations Executives

• Carry out preliminary activities related to operations and assist Senior / Operations Executives to carry out the works.

• Tracking of operational records to ensure works performed or delivered duty by vendors

• Participate in linen inventory conducted by the department

• Receive complaints/instructions and relays it to Senior / Operations Executives, concerned for actions and follow-up

• Attend to enquiries from internal staff and external personnel immediately and to provide appropriate advice

• Report to respective party on facilities fault/cleanliness

• Responsible to perform the administrative works required and maintain proper filling system for area assigned

• Assists in the administrative aspect of ISO’s activities including the validity of licenses and NEA waste e-tracking

• Responsible for the maintenance of related quality records

• Issue and indent supplies and follow up for the timeliness of the delivery

• Assist supervisors in issues associated with the deliveries, stock and quality of the products

• Perform inventory check for department assets and update accordingly

• Purchase of consumables supplies and tracking utilisation.

• Collect date and monitor projects assigned which includes Service Quality feedback form, Pest Control report data entry

Job Requirements

• Diploma in any discipline

• Good communication, inter-personal and service skills

• Proficient in Microsoft Office applications

Job Description

1. Input up-to-date research findings and prospect data into donor database.
2. Conduct simple research on prospective donors using public sources to help identify new individuals and corporates who could donate, and to help compile profiles to prepare fundraisers.
3. Compile and update donation and fund related information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects and donors.

Requirements

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel, Word. CRM would be an advantage
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility

** This role is a 6-months(renewable) contract.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Customer Program Management:

• Collaborate with cross-functional teams to design, implement, and manage customer programs that align with the company's strategic objectives.
• Oversee the end-to-end execution of customer-focused initiatives, ensuring timely delivery and high-quality outcomes.
• Monitor program performance, analyze key metrics, and implement improvements to optimize program effectiveness.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders to understand their needs and expectations.
• Act as a liaison between different departments to ensure alignment with program goals and objectives.

Data Analysis and Reporting:

• Utilize data analytics tools to track and analyze program performance metrics.
• Prepare regular reports on program effectiveness and present findings to relevant stakeholders.

Continuous Improvement:

• Identify opportunities for process improvements within customer programs and collaborate with relevant teams to implement enhancements.
• Stay updated on industry best practices and incorporate relevant advancements into program strategies.

Training and Development:

• Provide training and support to customer-facing teams to ensure a consistent and high-quality customer experience.
• Develop training materials and resources to enhance team knowledge and skills.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Toa Payoh
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $4,300 per month
• Contract Duration: 12 months

Key Responsibilities

• Assisting in developing strategies to enhance engagement and re-engagement, with a focus on organization’s email marketing, particularly the organization's newsletter.
• Identifying media opportunities, developing press releases, managing media at events, and coordinating paid advertorials.
• Organizing and managing a series of youth engagement roadshows across Singapore, including logistics, content creation, and on-site management.
• Utilizing data-driven insights to analyze performance, monitor campaigns, and generate monthly reports to assess marketing effectiveness.
• Leveraging analytics and social listening tools to improve campaign performance and understand youth trends.
• Providing general support for other ongoing tasks as needed.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Experience for big scale events, able to also deal with media agencies will be a huge advantage
• Minimum of 4 years of relevant experience in communications or equivalent.
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

We’re hiring: Content Marketing Executive, based in Singapore

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES:

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

The Content Marketing Executive will be responsible for creating and editing copy for Aqua Expeditions’ digital platforms and a wide range of documents including sales material, onboard materials, and newsletters. In addition, this role will entail overseeing Aqua’s social media platforms in coordination with a social media agency, and working with the Content Marketing Assistant on sales kit management and document reviews.

DAY-TO-DAY:

• Creating content for global newsletters in accordance with our annual content calendar
• Coordinating with our social media agency to plan the monthly and annual social media calendar
• Creating content for trade newsletters and special trade communications
• Writing, editing, and proofreading sales documents
• Writing, editing, and proofreading onboard materials including but not limited to guide and Cruise Director PPTs, dining menus, spa menus, and itineraries.
• Conducting SEO research, sourcing images, and writing blog posts for the Aqua website
• Updating Aqua’s web pages based on SEO recommendations
• Creating newsletter layouts in Zoho and scheduling send-outs to respective segments of the Aqua database
• Writing copy for scripts and banners used at trade events
• Creating marketing material for chef-hosted departures and other special departures across Aqua’s fleet
• Working with the Content Marketing Assistant on an annual audit of onboard material

What are we looking for?

• Singaporean or PR only.
• Undergraduate degree, ideally in marketing or communications
• High attention to detail
• Positive, problem-solving attitude
• Excellent command of written and spoken English
• Proficient in Microsoft Office – Word, PowerPoint, Excel
• Adequate experience using Google Docs, Dropbox, OneDrive, Sharepoint
• Good organizational, interpersonal, and communication skills
• Experience using Drupal is a plus
• Prior experience in copywriting is a plus
• Fresh graduates are welcome to apply

Please apply at the link below:

https://aquaexpeditionshr.bamboohr.com/careers/196

Company is in e-commerce business.

-LYLAC is a new home appliance brand that is looking to develop both in Singapore and in Southeast Asia. We are looking for an executive with a startup mindset i.e. somebody who can multitask and has insanely good communication skills to enable smooth operational workflow.Other job functions include:Analyse our online web traffic, propose ways to increase web traffic, increase conversion rates and increase e-comm sales.
Assist in Developing creatives in the form of short-form and long-form videos and graphics for social media, website and ecommerce pages.
Source for new channel customers and markets through various digital channels and platforms.
Keep track of orders, ensure all items per sales orders are shipped and follow up on each order to ensure order is received by customers and reception by customer documented. Perform any service recovery operations if necessary.
Create sales and marketing report for weekly and monthly meetings to enable team to analyse gaps and optimize ad spend.
Daily attend to all enquiries on various channels, respond promptly and take whatever action needed to close off the enquiry.
Find new and innovative ways of marketing on social media platforms and e-commerce platforms to generate more business by scanning different platforms to analyze social media trends
Any other ad-hoc marketing projects assigned including but not limited to website maintenance, e-commerce page maintenance, helpdesk maintenance etc.
For more information on Lylac Home Appliances, please check out www.lylachome.com.Expected Start Date: Immediate

Employer questions
Your application will include the following questions:
a. What's your expected monthly basic salary?

b. How many years' experience do you have as an eCommerce Marketing Executive?
c. Which of the following statements best describes your right to work in Singapore?

(i) Require work pass to work in Singapore

(ii) Singaporean or Singapore Permanent Resident

(iii) Long Term Visit Pass Holder
d. Which of the following types of qualifications do you have?

(i) Degree

(ii) Diploma
e. Which Adobe products are you experienced with?

f. Do you have experience with Search Engine Optimisation (SEO)?
g. How many years of graphic design experience do you have?
h. Which of the web analytics tools are you experienced with eg. google?

We are seeking a sales and customer service executive based in our showroom at Bukit Merah. The role loosely encompasses the following key areas:

• Handle enquiries that come in via Whatsapp, email, phone, and walk-ins.
• Provide accurate quotes and convert leads into revenue.
• Provide appropriate customer service throughout the sales cycle.
• You are effectively the main person who will interact with customers day-to-day.

About us

We operate a number of businesses in Singapore that cut across printing, framing, art restoration, art valuation, and the sale of fine art [paintings & sculptures]. We have an excellent web presence and do not need to go hunting for business - your job is effectively to close opportunities that are provided to you via Whatsapp, Email, Phone, and those who walk-in.

As we do have walk-in customers it is a job that requires someone to be on-site Tue - Fri [10am - 6pm] and Sat [10am - 5pm].

As with any small business, each person needs to pull their weight and make an impact. We need proactive individuals with strong attention to detail who enjoy speaking to others.

We are currently offering a fixed salary with the idea of some additional commission based bonus available.

RESPONSIBILITIES
As an Executive of the Cybersecurity Certification Centre (CCC), your key responsibility is to support the national certification schemes such as Singapore Common Criteria Scheme (SCCS) and the Cybersecurity Labelling Scheme (CLS).

Responsibilities will include but not limited to the following:
1. Supporting the operations of the CCC
2. Assisting in the review of CLS product applications
3. Contributing to the smooth running of events organised by the CCC
4. Handling general administrative matters for CCC, the certification and labelling schemes

Specific Requirements

1. Diploma in Cybersecurity or IT-related domains

2. Able to work in teams and independently

3. Analytical and conceptualization skills

4. Communication and interpersonal skills

5. Proficient in MS Word, Excel and PowerPoint

6. Good command in English, both conversational and written

7. Proficient in the use of video conferencing platforms

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Outram Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,100 per month
• Contract Duration: 8 months

Key Responsibilities

Monitoring and Tracking:

• Tracks and monitors organization's divisions’ work plans and preventive health work streams.
• Ensures milestones and deliverables are met for workplans.

Support for Planning and Strategic Operations (P&SO):

• Assists in implementing preventive health prototypes and pilot projects.
• Provides operations, administrative, and coordination support, including

Communication Design & Event Organization:

• Organizes YPS events such as town halls and fireside chats with leaders.
• Handles logistics like sourcing venues and managing program arrangements.
• Designs physical and electronic communication materials to support YPS communications.
• Creates content such as EDMs and online communications.

General Administrative Duties:

• Plans and coordinates meetings, books or adjusts meeting rooms.
• Liaises with IT support for meeting preparation, including refreshments.

Key Requirements:

• ONLY SINGAPOREAN
• Degree in any related field.
• Experience in administrative/secretary will be a bonus!
• Experience in strategic planning in government sector will be a huge plus!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Involves in the management of a medical conference and education events in the Asia-Pacific region.

Job Scope

• Assist in organizing and executing education events including registration, travel grants, abstracts, scientific programmes, conference social events
• Assist in the planning and executing of digital marketing content and social media
• Manage association membership

Requirements

• Possess at least a Diploma in any discipline
• Experience in event management preferred
• Positive attitude with good interpersonal skills
• Team player
• Proficient in Microsoft, WordPress, social media platforms and Adobe programs
• Attention to details

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

- Handling corporate sales enquiries.

- Develop and maintain strong relationships with corporate and prospective clients, nuturing long-term partnership.

- Deliver persuasive sales presentations, negotiate contract terms and close deals to achieve sales targets.

- Strong organizational and multi-tasking skills.

- Proficiency in Mircosoft offices

- Ability to work independently in a fast paced environment and manage multiple task.

- Organised and responsible team player.

- Opportunity to join an etablished business.

- 5 day work week.

- Fast track career path.

- At least 3 to 5 years of experience in corporate gifting or relevant field.

Senso Studio is a dynamic, innovative interior design firm that specializes in creating functional and aesthetically stunning residential and commercial spaces. With a focus on quality and creativity, we aim to deliver exceptional results that bring our clients’ visions to life. We are looking for a motivated and creative Administrative & Marketing Coordinator to join our team on a full-time basis.

Position Overview:

As the Admin cum Marketing Coordinator, you will take on a dual role, handling essential administrative duties while also driving our digital marketing efforts. Your work will primarily focus on content creation, social media management, and running Meta ads to promote the firm’s services and showcase our design projects.

Key Responsibilities:

Administrative Duties:

•⁠ ⁠Provide administrative support, managing day-to-day operations of the office.

•⁠ ⁠Coordinate team schedules, meetings, and appointments.

•⁠ ⁠Handle onboarding of new team members

•⁠ ⁠Organize and maintain both physical and digital filing systems

•⁠ ⁠⁠Support the team with lead distribution

Marketing Duties:

•⁠ ⁠Social Media Management: Curate, create, and schedule engaging content for Instagram, TikTok, and Facebook to showcase the firm’s design projects, services, and industry insights.

•⁠ ⁠Content Creation: Produce high-quality visuals (photos, videos, graphics) and write compelling captions for social media platforms.

•⁠ ⁠Videography & Photography (Bonus): Capture behind-the-scenes content, design transformations, and client projects to create engaging video and photo content. Experience in videography and photography is a plus.

•⁠ ⁠Meta Ads Management: Create and manage Meta (Facebook & Instagram) advertising campaigns to increase brand awareness, generate leads, and drive traffic to the website.

•⁠ ⁠Community Engagement: Respond to comments, messages, and engage with followers to build a strong online presence and foster client relationships.

•⁠ ⁠Content Strategy & Analytics: Develop and implement a content calendar, track engagement metrics, and analyze performance to optimize content strategies.

Qualifications:

•⁠ ⁠Experience: Minimum of 1 year of experience in administrative support and social media marketing, preferably within a design or creative industry.

•⁠ ⁠Skills: Proficiency in social media platforms (Instagram, TikTok, Facebook), content creation tools (e.g., Canva), and Meta Ads Manager. Videography and photography skills are a bonus.

•⁠ ⁠Technical Skills: Knowledge of social media scheduling tools, basic video editing software, and analytics platforms

•⁠ ⁠Strong written and verbal communication skills.

•⁠ ⁠Highly organized with excellent attention to detail and the ability to multitask.

•⁠ ⁠Ability to work independently and collaboratively in a fast-paced environment.

The incumbent champions all matters relating to digital marketing with a key focus in the US and UK regions spanning from website management and promotional activities to the optimization of digital assets and marketing leads generation, supporting the overall aim of driving web traffic, raising the profile and brand image of the company and increasing revenue.

Responsibilities (Including but not limiting to)

• Influence and implement the paid digital strategy
• Work very close with the paid media agencies to make sure the strategic goals are achieved
• Conduct monthly meetings with key regional executives discussing paid media performance
• Be a team player working with multiple internal teams in getting internal campaign setups
• Create and update brand website content through Sitecore CMS
• Liaise with Sales, Marketing & Revenue teams and external vendors to execute campaigns and promotions on multiple platforms
• Prepare accurate monthly reports by pulling data from multiple sources, including Adobe Analytics and Google Analytics
• Responsible for technical SEO; apply SEO best practices, so that pages are indexed and presented well on the search engine
• Edit and update digital creative assets to augment digital marketing activities with a focus on paid media

Requirements

• Degree in Marketing / Digital Marketing, Business and/or related fields
• Experience handling CMS for a website; familiarity with Sitecore is a plus
• Proven track record as a digital marketer in a multi-continent or multi-country capacity; experience working in hotel chains will be hugely advantageous
• Experience in using analytics tools such as Google Analytics or Adobe Analytics
• Social media campaign management and Adobe Photoshop experience is preferred
• Experience in managing paid media

Not just another job, be a part of #Teamsmart

Be part of a new era in automotive excellence. Cycle & Carriage is looking for ambitious and passionate individuals to be part of our smart team.

Our Value Proposition

* It’s a #smart time to join now, if not when?
* Backed by Cycle & Carriage; Singapore’s leading automotive group for over 120 years
* Jumpstart Package to propel you towards unparalleled success in sales
* Competitive Monthly Salary
* Attractive C&C Confidence Assurance Package

The Role

As a smart Sales Executive, you will report to the smart Head of Operations selling the smart brand story, automotive innovation, and a lifestyle that sets smart apart. You will be a dedicated brand ambassador for smart, driven to champion the smart brand to seed awareness and consideration in people's minds. You will offer the highest standards of sales consultation and customer service to deliver Exceptional Journeys to our smart customers, and actively pursue sales to exceed individual targets and the Company's overall targets.

You will be considered for future progression opportunities as our smart operations scale over time.

Responsibilities

* Actively champion the smart brand story as part of the sales process to build awareness and consideration in consumers' minds
* Listening to customer requirements and presenting product appropriately to make a sale.
* Maintaining and developing relationships with new and existing customers
* Demonstrates high degree of integrity and genuineness when handling customer's queries
* Willing to "walk that extra mile" by making valuable contributions to improve customer experience
* Always hungry in the pursuit of sales and enjoy working in an entrepreneurial environment

Job Description:

• Ensure all team members in the restaurants are familiar with the restaurant’s menu and service procedures.
• Ensure that the set-up of tables in the restaurant is as per the standards required for each meal period and as set in the Restaurant operating policy.
• Assist in the supervision of the daily operations of the outlet.
• Assist the cashiering duties and reservations.
• Assist with the rostering of manpower.
• Establish rapport with guests, build guest profiles and extend them with the optimum service possible.
• Manage guest relations and handle feedback concerning food and services.
• To have full understanding and knowledge of all items that are offered on the menu & beverage list.
• Manage guest relations and handle complaints or feedback concerning food and services.
• Maintain standards of service and cleanliness in the restaurant.
• Assist the Restaurant Manager with necessary administrative duties.
• Any ad hoc duties as assigned by the Restaurant Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Assist day-to-day Accounts Payable function which include recording of invoice and payment processing
• Ensure accuracy of invoicing entries and posting in accounting system
• Reconciliation of creditors’ statements to accounting records and investigate discrepancies, if any
• Responsible for month end closing and assist in audit process
• Ensure proper documentation / filling
• Involve in ad hoc projects as and when assigned

Requirements

• Possess at least NITEC / LCCI / Diploma in Accounting
• Knowledge in Navision accounting software will be preferred
• Min 1 year of relevant experience in this role
• Preferably with experience in F&B or retail industry
• Proficient in Microsoft Excel and word
• Committed, meticulous, positive personality with strong communication and interpersonal skills.
• Able to work independently, team player
• Ability to work within tight timelines and in a fast-paced environment

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.