As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Reports to: Directors

Core purpose of the role: This position will play a pivotal role in the operations team for all HR related matters. The individual will be responsible for all aspects of HR from recruitment, onboarding/ off boarding processes, claims, training and development, as well as staff engagement and welfare of the employees.

Job scopes:

Recruitment and On-boarding

• Determine and use the appropriate sourcing channel (including Jobs Bank, LinkedIn, job portals, recruitment agencies and internal applications)
• Coordinate the recruitment process, including but not limited to understanding job specifications, posting advertisements, pre-screening of candidate’s applications according to specifications, submitting qualified applications to the hiring managers and tracking application progress to position close
• Conduct interviews
• Arrange background check of new hires
• Manage end-to-end on-boarding activities including but not limited to accounts creation, IT related email and access, induction packs
• Arrange new hire induction

HR Operations

• Provide prompt update and accurate maintenance of employee database and personnel files
• Support in providing inputs to update HR reports, budget report, internal HR working templates, external statutory/labour market survey and headcount related reporting
• Monitor employees' work pass / MOM employment pass compliance
• Monitor probationary period, etc
• Review and update Employee Handbooks and Business Conduct Guidelines
• Maintain organisation charts and prepare monthly HR reports
• Support in the update of HR policies, processes and procedures

Performance Management

• Support the full suite of annual performance review cycle (communications to staff, creation of online forms and provide updates on completion rates and analytics)
• Work closely with business leaders to ensure the performance management exercises are properly executed and completed on time

Pay Review

• Support the annual pay review process
• Creation of excel spreadsheets for management input and analytics to update data on performance excel spreadsheets
• Participate in C&B surveys and benchmark with various key companies in similar industry

Employee Relations

• Support to business leaders in all employee relations matters
• Provide HR policies guidance and interpretation to employees
• Handle employee grievances, disciplinary issues and counsel staff

Offboarding

• Coordinate exit process: payroll, employee records, exit interviews

Payroll & Benefits Administration

• Manage and execute regular benefits administrations
• Ensure timely and accurate execution of CPF, government-claim submissions (Maternity, Paternity, Childcare and NS claims), income tax (IR8A and IR21) matters
• Maintain accuracy and update movements in company insurance policy

Employee Engagement

• Plan and execute internal employee engagement activities such as dialogues, and corporate staff engagement events.

Learning & Development

• Conduct training needs analysis for business units and employees.
• Source for external vendors, coordinate course registration and training grant applications
• Evaluate and monitor training programs and budgets

Ad Hoc Projects

• Drive and implement process improvements to increase HR efficiency and effectiveness.
• Participate in ad-hoc assignments and projects as assigned.

Qualifications & Experience:

• University Degree in Human Resources or related degree
• Strong knowledge of HR generalist functions and at least 3 years of relevant experience

Knowledge / Skills

• Confidentiality and discretion.
• Excellent attention to detail and organisational skills.
• Effective communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Proactive and highly organized with excellent time management skills & adherence to deadlines.
• A problem solver with a “can do” attitude who is not afraid to think outside the box.
• A collaborative team player, who is sociable
• Ability to work independently and autonomously.
• Advanced knowledge of MS Office: Excel, Word, PowerPoint, Outlook

Job Description:

• Corporate account servicing
• Provide customer service and act as the liaison between the client and the Company
• Liaise closely with internal and external parties in conceptualizing and executing of print projects
• Final authority to interfere at any production stage on product quality issues
• To approve work done by in-house artists on client’s behalf
• Presentation of designs and artwork to clients
• Issue billing timely upon job delivery to clients
• Preparation of reports and proposals

Requirements:

• Diploma/Degree in Business or its equivalent
• Strong business acumen in account servicing and with the ability to speak confidently with flair and poise in dealing with customers
• Excellent project management skills, multi-tasking skills and the ability to work independently in fast paced environment
• Posses strong communication and interpersonal skills

● Handle and maintain the full set of accounts, P&L, Balance Sheet, General ledger, Financial Reporting, forecast, and budget for the companies.

● Guide and supervise accounts assistant/executive and ensure accuracy in their double-entry input.

● Check and prepare for the quarterly GST returns within the deadlines

● Discussed operational flow improvements with the Clinic Executive and Operations Team.

● Prepare intercompany balance sheet reconciliation and intercompany billing

● Prepare detailed accounts that require analysis of the management accounts and variance reports.

● Maintain fixed asset register, record journal entries including depreciation, accrual and prepayment schedule

● Verified and processed invoices, supplier payments and reconciliation of bank statements.

● Check and verify clinic stock management and clinic monthly inventory reports

● Process staff claims and reimbursement of claims

● Prepare forecast budget and cash flow statements yearly

● Assist in reviewing and preparing tax computations.

● Prepare financial statements, and liaise with external Corporate Tax agents on taxation matters

● Support regulatory and internal reporting, which includes monthly, quarterly, and annual reporting

● Maintain accounting controls and recommend policies and procedures to enhance process efficiencies

● Manage and monitor performance metrics, KPI tracking, and reports of the finance team.

● Ensure the timely processing of staff claims activities and supplier payments.

● Maintenance and enhancement of the MYOB software to meet companies’ requirements.

● Manage procurement of office supplies and pantry items for clinics regularly.

● Other admin duties assigned from time to time by the Management

Requirements

● A recognized Accounting Diploma or Finance Degree—minimum 2 years of working experience in a similar capacity.

● Supervisory experience is preferred.

● Prior experience in the healthcare industry is an added advantage.

● Knowledge of Business Accounting is a key requirement.

● Knowledge of handling a full set of accounts, payroll processing, CPF ruling, GST, and Tax regulations

● Motivated, proactive, and optimistic about overcoming challenges.

● Must be proficient in Microsoft Office, Excel, and Pivot Table. MYOB knowledge will be an advantage.

● Able to work independently with minimum Supervision.

● Able to meet deadlines and with good time management skills

● Excellent interpersonal, communication, and organizational skills are essential.

Detailed and meticulous, with a good balance between implementation and accuracy.

Responsibilities:

• Plan, schedule, update, and follow up on machinery servicing records to ensure optimal performance.
• Liaise with in-house mobile mechanics, the warehouse department, and site in charge regarding machine servicing schedules and parts availability.
• Any other ad-hoc duties as and when assigned

Requirements:

• O Levels
• 1 years relevant experience
• 5-day work week
• Company transport provided

1. Assist in the planning, execution, and monitoring of projects to ensure timely completion.
2. Coordinate with clients, contractors, suppliers, and internal teams to ensure smooth project execution.
3. Track project progress and prepare regular reports for stakeholders.
4. Manage project documentation, including contracts, schedules, budgets, and progress reports.
5. Monitor project risks and issues, proposing solutions and mitigating potential impacts.
6. Ensure compliance with company policies, safety regulations, and industry standards.
7. Facilitate meetings, prepare agendas, and document action points for follow-up.
8. Assist with resource allocation and manage project budgets effectively.
9. Support continuous improvement initiatives within the project management process.
10. Source suppliers online for goods required for repair and replacement work on site.
11. Prepare quotations, send them to clients, and follow up on purchase orders.
12. Collaborate with existing suppliers to learn about their products and services.
13. Order parts and materials from suppliers as needed.
14. Stay updated on industry trends and continuously improve knowledge and skills
15. Ability to work independently and take initiative
16. Some background in engineering or related field preferably
17. Willingness to learn and adapt to new processes.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The successful candidate will have the opportunity to gain exposure to the retail landscape and make an impact on the success of the business. The candidate will be work closely with our retail leadership, commercial, supply partners, and logistics team to ensure that our customers have improved on shelf availability, as well as utilizing analytical skills to identify trends and opportunities for process improvement and report on key performance indicators to help guide decision making. The key responsibilities are as follows:

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the DFI Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

About You

• Bachelor's degree in Statistics, Supply Chain Management, Business Administration, and/or related field
• Minimum 3 years of experience in a supply chain/demand planning role
• Proficiency in demand forecasting and inventory management skills, systems knowledge
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Benefits

1. Attractive Salary Package: Basic salary up to $3,500 with a variable bonus.
2. Work-Life : 5-day work week with structured working hours (Monday to Thursday: 9am - 7pm, Friday: 9am - 6pm).
3. Location: Office based at 1 Sims Lane, Singapore 387355
4. Professional Growth: Gain exposure to operations management, client relationship building, and service improvement strategies.
5. Supportive Environment: Work in a dynamic and collaborative team setting that values efficiency and service excellence.

Job Description

We are seeking a proactive and detail-oriented Operations Executive to manage collections, operations, and service strategies. This role involves ensuring seamless operations, team management, and maintaining strong client relationships.

If you have prior experience in an operations or call center environment and a passion for delivering excellent service, we’d love to have you onboard.

Roles & Responsibilities

• Manage collections, oversee operations, and execute project management tasks.
• Develop and implement service strategies for continuous improvement.
• Conduct performance reviews to ensure adherence to Service Level Agreements (SLAs).
• Build and manage a strong and effective operations team.
• Maintain excellent relationships with clients, fostering trust and satisfaction.
• Act as a customer advocate, championing sales and service excellence.
• Ensure compliance with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and management.
• Handle additional ad hoc duties or projects assigned by management.

Requirements

• Diploma/Degree in any discipline or relevant experience.
• Strong verbal and written communication skills.
• Effective presentation abilities.
• Highly meticulous with excellent interpersonal skills.
• Capable of performing under pressure and meeting tight deadlines with minimal supervision.
• At least 3-4 years of relevant operations experience.
• Experience in a call center environment.
• Experience & Knowledge of AR/AP processes.

Additional Information

• Salary: Up to $3,500 basic + variable bonus.
• Working Hours: Monday to Thursday: 9am - 7pm.
  Friday: 9am - 6pm.
  
• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Open to all genders, with preference for candidates with call center operations experience.

1. Customer acquisition: BDEs are responsible for finding new clients and convincing existing clients to continue to work with the company.

2. Lead generation: BDEs generate leads and keep them interested until they reach the bottom of the sales funnel.

3. Negotiation: BDEs negotiate contracts and agreements with clients and suppliers.

4. Project management: BDEs oversee projects in the company.

5. Communication: BDEs interact with clients and business partners to promote good relationships and develop a rapport with their team.

6. Organizational skills: BDEs may work with multiple clients at once and need to maintain progress reports.

7. Market trend analysis: BDEs analyze the current market and business trends to create plans to boost up the business.

Job Summary

Serve as the overseer of all programmes in Active Ageing Centre (AAC) and Senior Care Centre (SCC). Develop quality standards in key programmes for Senior Services and ensure consistency of programme delivery. Work with key stakeholders and collaborators to provide quality programme for seniors.

Principal Accountabilities

1. Develop a set of core and elective senior centric programmes in AAC and SCC according to guidelines provided by MOH/ Agency for Integrated Care (AIC)
2. Implement core and elective programmes
3. Strategize plans to promote programmes to the seniors
4. Engage internal and external stakeholders to develop quality programmes that meet the physical, emotional and mental needs of seniors
5. Support outreach of AAC and SCC
6. Work closely with volunteer and community enagement lead to ensure alignment of programmes with Senior Services
7. Work with funding source in implementation of existing and new programmes and programmes on trial
8. Utilise data analystics to understand effectiveness of programmes across all services and perform regular programme evaluation.

Additional Responsibility

1. Attend to any other responsibilities and duties assigned by the reporting officer.

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

The Role:

As a Project Manager, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Provide assistance in procurement, financial and administrative matters at Risk Management Institute:

Office & facilities management (35%)

• Assist in procurement needs of the research institute and staff by working with procurement business partners
• Assist in HR matters (recruitment, appointment/re-appointment, on-boarding/off-boarding) of research/adjuncts/administrative staff by working with the respective hiring teams and HR business partners
• Assist in financial matters (i.e. Asset management, etc.) with finance business partners
• Coordinate and assist in the HR appointments/administrative matters of academic visitors, visiting professors and interns by working with HR business partner
• Provide administrative support for research seminars, conferences, pedagogical talks, and other events and ad-hoc administrative/HR matters of the research institute
• Provide general office administrative support and building facilities management
• Maintain order supplies and handle general office tasks.
• Any other ad-hoc tasks as assigned by reporting manager

Programme support (35%)

• Assist with administrative duties for the Master of Science in Financial Engineering (MFE) programme team, including but not limited to – Checking of student records, documentation, providing support at events/exams, coordination with Procurement, HR, Finance offices, liaison with students and lecturers on administrative matters
• Assist in financial matters, e.g., payments
• Provide general administrative support to the team

PA duties (30%)

• Managing director’s calendar, emails, meetings and appointments
• Process claims and expense reports and maintain accurate financial records
• Organize and coordinate events, seminars and conferences
• Uphold confidentiality and manage sensitive information with discretion

Qualifications

• Recognised Diploma / Degree with at least 2 years of relevant working experience
• Decent understanding and working knowledge of HR matters is a plus
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.)
• Knowledge of good office practices, procedures, IT savvy, and equipment
• Meticulous, proactive, a high level of integrity, and organized mindset is essential
• Ability to multi-task and work within given timeline
• Ability to independently analyze issues and problem-solve when needed
• Good interpersonal and effective communication (verbal and writing) skills are essential
• Entry-level candidates are welcome to apply

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

Responsibilities:

1. Meetings

• Arrange and prepare presentations for meetings
• Take minutes of meetings for F&B Sub-committee or any other meetings as required

2. Licences

• Track the expiry/renewal of licences relating to F&B such as Halal certification, liquor licences, catering licence, music licence etc
• Submit applications for the renewals on time

3. Purchases

• Assist with inventory management, stock controls and put up purchase requisitions.

4. Enquiries/Feedback

• Respond to general phone/email enquiries relating to F&B promptly and professionally
• Assist to track and reply feedback from members & guests

5. Documentation

• Maintain proper documentation of agreements/contracts with vendors
• Prepare reports and performance metrics and ensure proper filing
• Keep track of invoices and receipts for submission to Finance Department

6. Disciplinary of Members

• Assist the CEO/Ops Director with the administration of disciplinary of members; preparation for Disciplinary Sub-committee meetings, minutes of meetings and the follow-ups

7. Others

• Assist with special F&B promotions or events especially events involving VIP guests
• Co-ordination with other departments on training/departmental activities

Any other duties as may be assigned from time to time.

Requirements

• Degree in relevant discipline or equivalent
• Preferably with working experience in the F&B/hospitality industry or in a secretarial position
• Proficient in MS Office applications
• Strong organisational skills with the ability to multi-task
• Good verbal and written communication skills
• Strong interpersonal skills to collaborate with members, external partners, management, and colleagues

Get To Know Our Company

https://www.uparcel.sg/

uParcel has planned, matched and optimised millions of same day deliveries using our proprietary logistics technology platform. Backed by data and driven by an innovative decentralised clustering model, we provide the most efficient deliveries to consumers through artificial intelligence assignment of delivery jobs to our network of delivery partners.

In contrast to the traditional hub-and-spoke last mile delivery model, our point-to-point clustering model enable same day deliveries efficiently by removing the need for extensive packaging, warehouse sorting and reducing distance travelled for greater productivity.

Our vision is to become the leading logistics platform that enables greater resource sharing and optimized routing to move the world more sustainably. We are a dynamic and forward-thinking technology company dedicated to creating exceptional user experiences through innovative design and cutting-edge interfaces.

We are currently present in Singapore, Malaysia and India, with expansion plans to the rest of the region. uParcel is ranked Top 100 Fastest Growth Companies in Singapore 2023 and 2024 and Top 500 high growth companies in Asia Pacific by Financial Times in 2023 and 2024.

We are seeking a highly organized and proficient Warehouse Operations Executive to oversee our ecommerce warehouse fulfilment operations. The ideal candidate will have extensive experience in warehouse management and a strong understanding of the ecommerce sector. This role is critical to ensuring efficient, accurate, and timely order fulfilment, which is essential for maintaining customer satisfaction and supporting the company’s growth objectives.

Key Responsibilities

· Order Fulfillment: Ensure all ecommerce orders are processed, packed, and dispatched accurately and on time.

· Inventory Management: Maintain optimal inventory levels, conduct regular stock audits, and manage stock replenishment to prevent shortages or overstock situations.

· Warehouse Organization: Develop and implement efficient warehouse layout plans and storage systems to optimize space and streamline operations.

· Quality Control: Implement and monitor quality control processes to ensure that all products meet the company’s standards before dispatch.

· Team Management: Supervise and train warehouse staff to ensure high performance, adherence to safety protocols, and maintenance of a productive work environment.

· Shipping and Logistics: Coordinate with shipping carriers and manage logistics to ensure timely and cost-effective delivery of orders.

· Data and Reporting: Utilize warehouse management systems to track inventory levels, order status, and other key metrics. Generate and analyze reports to identify areas for improvement.

· Customer Service Support: Handle any warehouse-related issues that arise in customer service queries, ensuring prompt resolution and customer satisfaction.

Benefits

1. Attractive Compensation: Earn up to $4,500 basic salary plus a variable bonus, offering a competitive package in the eCommerce and marketing sector.
2. Work-Life: Enjoy a 5-day work week (Monday to Friday) from 9 am to 6 pm, providing a structured and balanced schedule.
3. Location: Office situated at 8 Ubi Road
4. Career Growth: Opportunity to work in a fast-paced environment with room for personal and professional development, especially in the digital and FMCG/beauty industries.
5. Team Collaboration: Join a dynamic team where your contributions will be recognized and impactful in driving eCommerce and marketing success.

Job Description

We are seeking a driven and results-oriented Senior eCommerce Executive to lead the development and execution of our digital and eCommerce strategy. This role is pivotal in expanding our online presence, driving sales growth, and managing end-to-end eCommerce operations. You will work alongside the Commercial Manager to create impactful marketing campaigns and enhance our digital footprint.

Roles & Responsibilities

E-Marketing Strategy Planning:

• Collaborate with the Commercial Manager to develop and implement online retail strategies for Singapore and other Asia Pacific markets, focusing on revenue growth.
• Develop brand and product marketing strategies to align with business objectives, enhancing customer engagement and driving sales.
• Implement customer engagement activities, improve the eStore experience, and create content to boost conversion rates.
• Create engaging content, including copywriting for digital ads and email marketing (EDMs), to drive organic and paid acquisitions.
• Coordinate with cross-functional teams for the seamless execution of marketing and eCommerce activities.
• Develop and manage partnerships with Key Opinion Leaders (KOLs), media, brands, and stakeholders, from planning to execution.
• Prepare monthly performance reports, analyzing trends and identifying areas for growth.
• Stay updated on industry trends to keep content fresh and engaging.

eCommerce Channel Management:

• Oversee daily operations of the eStore and online marketplaces, ensuring smooth fulfillment processes and resolving customer inquiries efficiently.
• Maintain accurate and updated content across all eCommerce platforms, including products, pricing, and promotional information.
• Plan and execute promotional strategies to support key campaigns on platforms like Shopee, Lazada, and TikTok.
• Organize and manage livestreaming campaigns, collaborating with content creators to drive engagement.
• Troubleshoot eStore issues with external vendors and optimize user experience.
• Analyze product and campaign performance, making data-driven decisions to improve ROI.
• Perform any other ad-hoc duties as assigned.

Requirements

• Diploma or degree in business, marketing, or a related field.
• Minimum 2 to 3 years of relevant experience, preferably in the FMCG or beauty industry.
• Proven experience with platforms like Shopee, Lazada, and eStores, with a track record of driving eCommerce revenue.
• Familiarity with Shopify and basic knowledge of Adobe Illustrator or image-editing tools like Photopea is advantageous.
• Detail-oriented with a strong focus on accuracy and quality.
• Results-driven, proactive, and capable of working both independently and collaboratively in a fast-paced environment.
• Knowledge of social media, paid media tools, and digital analytics (e.g., Google Analytics) is a plus.

Additional Information

1. Salary: Up to $4,500 basic + variable bonus
2. Work Schedule: 5-day work week (Monday to Friday)
3. Hours: 9 am to 6 pm
4. Location: 8 Ubi Road

Introduction

ETH Zurich is one of the leading universities in the world with a strong focus on Science and Engineering. In 2010, it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) of Singapore to conduct interdisciplinary research on pressing problems.

The Singapore-ETH Centre is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies, and multiple research projects. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and livable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Job Description

As an Executive, Events & Communications, you will be joining the SEC Corporate Communications team. We are looking for a committed team player responsible for implementing the communications strategy of the SEC as developed by the Corporate Communications Manager. You will be interacting with multiple stakeholders across the organisation and will be expected to form a solid understanding of the different research programmes and projects to be able to fully support their needs, as directed by your supervisor.

Your responsibilities will include the following tasks:

Events Management

• Organise and facilitate Singapore-ETH Centre events and support other events where the centre is a partner (e.g., CREATE Symposium, ETH Global events)
• Provide publicity support for events organised by the Singapore-ETH Centre’s research programmes via social media posts & photography
• Support colleagues in creating professional and successful ground-up events (e.g. project launch, project showcase, book launch etc.) through consultation on event management etc.
• Manage speaking engagement requests by screening the requests, scoping the topics, identifying potential speakers, and briefing the speakers in collaboration with the Corporate Communications Manager

Social Media Content Management (Development & Campaign Support)

• Implement social media content strategy that will increase engagement with existing audience and gain new audience
• Conduct research analysis on industry trends and target audience needs to inform content development.
• Create and schedule visual and multimedia content for social media platforms including LinkedIn, Facebook, X (Twitter), Instagram & TikTok
• Responsible for ensuring timely updates on all owned social media channels
• Monitor and analyse the performance of content and make recommendations for improvement.
• Stay up to date with content marketing trends and best practices and provide recommendations for improvements to content strategies.
• Able to prioritize work to quickly create content for high-priority delegation visits on short notice
• Develop campaign strategies for research programmes in close collaboration with the SEC Corp Comms Manager and Science Communications Coordinator
• Prepare monthly social media metrics reporting to be delivered to SEC Corp Comms Manager
• Develop strong relationships across research programmes to ensure efficient execution of deliverables

Videography

• Supplement social media and internal communication efforts with bite-sized video packages
• Develop and maintain a repository of b-roll across all research programmes and projects for media use
• Proactively propose visual content creation to showcase research programmes & projects
• Work with research programmes on content creation needs & advise accordingly

Design Work

• Create visually appealing fact sheets, PowerPoint design, brochures (print & digital), posters (print & digital)
• Responsible for updating the company’s digital screens with relevant information for employees and visitors to view
• Design electronic direct mailer (EDM) templates for research programmes & projects
• Ad hoc duties as assigned by SEC Corp Comms Manager

Web Content

• Responsible for keeping the company’s website up to date with relevant information in coordination with research programmes & projects
• Write, edit and proofread event posts for website
• Proactively propose relevant refresh to content and appearance of website
• Generate monthly reports on reader & viewership metrics with detailed analysis and actionable insights to inform strategic decisions

Qualifications

• Minimum Diploma in: Graphic Design, Multimedia Arts, Visual Communications, Marketing, or a related field with a minimum 2 years of relevant work experience
• Proven experience in graphic design, videography, social media, and multimedia content creation
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Davinci Resolve, After Effects) or similar software
• Strong understanding of social media platforms and their content requirements
• Excellent creativity, storytelling, and visual communication skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Candidates with portfolios will be preferred
• Experience working in Agile or other iterative project management methodologies
• Knowledge of procurement processes and contract management
• Familiarity with compliance and security requirements in digital projects
• Previous experience in vendor selection and evaluation processes a bonus

We look forward to receiving your online application including a comprehensive CV, cover letter and contact information of at least two references.

Applications via email or postal services will not be considered.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

Further information about The Singapore-ETH Centre can be found on our website: https://sec.ethz.ch/

The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Responsibilities:

• Provide support to Operations & Administration Department
• Assist in administration such as order confirmation, receiving, payments, invoices and claims
• Assist in inventory management and periodical stock taking
• Work closely with interdepartments, department heads, suppliers and clients
• Administration of Warehouse Management System, SAP and other portals
• Prepare and generate periodical reports
• Any other ad hoc duties as assigned

Requirements

• Minimum Degree with some relevant working experiences
• Able to work in a fast-paced, dynamic and cold room environment
• Possess good communication and organisational skills
• 5.5 days alternate work week
• Public holidays as per scheduled

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Experience in an advertising agency environment is essential
• Fresh graduates with internship experience or 1-2 years’ experience in an advertising agency or related field
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Key Responsibilities:

• Manage the end-to-end accounts receivable process, including invoicing, collections, and reconciliation.
• Conduct weekly/monthly follow-ups on AR outstanding balances to ensure timely collections.
• Maintain AR outstanding tracking records.
• Follow up on customer PO forecast receiving updates to ensure accurate and timely processing.
• Investigate, process, and resolve claims, disputes, and adjustments promptly and accurately.
• Accrue unprocessed claims at month-end to meet closing schedule deadlines.
• Ensure all expense claims comply with company policies and regulatory requirements.
• Assist in intercompany reconciliation
• Assist in monthly closing
• Assist in year-end closing
• Maintain accurate and up-to-date records and documentation for audit and reporting purposes.

Requirements:

• Possess Degree in Accounting or related field.
• Proficiency in accounting software and Microsoft Excel.
• A self-starter who is able to plan, organise and take initiative to meet job objectives, deadlines independently and manage multiple priorities.
• Can-do attitude, driven and passionate about work
• Strong verbal and written communication skills
• Willing to explore work rotation

Application process:

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest in the position, availability, last drawn salary, and salary expectations) to [email protected].

Job Responsibilities

• Oversee and provide guidance to QC Inspection Team to ensure implementation of all inspection-related activities according to standards, including proper disposition and handling of non-conforming material/product.

- Pre-inspection of designated goods (at warehouse).

- Sampling and QC inspection of incoming materials (pre-shipment samples, raw materials, bulk, semi-finished and finished products, packaging materials) and out-going products.

- In-process inspection to ensure that quality, hygiene, and safety standards are met.

• Identify and investigate OOS (out-of-specification) or NC (non-conformance) cases, analyse the root causes, and monitor closely the resolution and correction status.
• Investigate product feedbacks, analyse quality-related problems, and recommend problem resolution.
• Handle product stability tests.
• Work with relevant parties (e.g. external provider and product owner) to establish specifications and quality attributes of raw material, packaging and product, confirm appropriate test method for each QC parameter, and document evidence.
• Contribute for establishing and improving relevant QC SOP and inspection/testing-related work instructions (in compliance with GMP and ISO requirements).
• Ensure proper QC documentation including Master Specifications, QC Records (including electronic logs), QC Test Reports, Lab Test Reports, Non-Conformance Reports, COA etc.
• Ensure cleaning and environmental monitoring programmes for the site are done accordingly.
• Manage retention room for retention, reference and post-inspection samples, and sample retention system.

Requirements

• Degree in Science or Engineering (preferably in Cosmetic Science, Chemistry, Pharmacy, Nutrition or relevant field).
• Preferably 1-3 years of experience in the quality control of cosmetics, pharmaceuticals, dietary supplement, food, or skincare/medical device.
• Experience in a GMP environment or knowledge of GMP an important plus.
• Knowledge of relevant product standards, quality control and test methods.
• Stringent compliance to procedures, guidelines, standards, and regulations.
• Self-starter, good at working well independently with initiatives.
• Meticulous & detail oriented.
• Analytical & problem-solving skills.
• Time management skills (scheduling, prioritising) to meet deadlines.