Summary of Responsibilities

• Answer all incoming calls as per Mandarin Oriental standard
• Take reservations through various channels
• Keep track of reservations and ensure that menus are updated at third party booking channels
• Maintain and update database in SevenRooms regularly
• Contact to in-house guest and take their restaurant requirement
• Assist Kitchen and other F&B requirements for special guest dietary restrictions
  Inform outlets and management about VIP guest bookings
• Follow up on guest feedback with Restaurant Manager and email thank you notes
• Update existing dining membership data and get in touch with guests
• Send and follow up on Proposals and Confirmations before cut-off dates
• Be knowledgeable about F&B promotions, menus and other vital business information required
• Create and mail fliers
• Update and improve Loyalty card
• Send daily, weekly and monthly reports required by the Management office

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to work on weekends (Shift work)
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English
• Preferably has experience working in either a luxury restaurant or hotel industry
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Food & Beverage Services Management or equivalent
• At least 1 year(s) of working experience in the related field is required for this position

Job Responsibilities

Operational Related

• · Acts as a point of contact for referrals from the senior leadership team, corporate VIPs, media personalities and wedding couples pre-arrival, during stay and post departure
• · Manages the pre-arrival correspondence with all VIPs via various mediums - email, phone call, whatsapp etc. and ensures that all room requests / purpose of visit are notated for follow-up the night prior to arrival / on day of arrival
• · Anticipate all guest (VIPs) needs, ensuring that all guests are at the forefront of every interaction, to provide an exceptional guest arrival and stay experience
• · Ensure that rooms are ready, prepared / inspected and amenities are placed in room, prior to guest arrival
• · All guests are to be met at the Hotel curbside / Lobby, followed by a personalized in-suite check-in
• · Good product knowledge is essential to ensure that good / suitable recommendation is provided to all guests, in a sensitive and personalized manner
• · Responsible to extend departure calls to all guests on night before / morning of departure day, to extend a bill review ( in-room / on the phone ) and to see to their luggage / transfer arrangements before bidding a fond farewell to the guests
• · Should guest have a limousine transfer, Team Member is expected to wait for guest at the car, to bid farewell in person
• · Cashiering duties includes closing the guest account and ensuring that the invoice is sent to guests

· In view of the Kids Club ( The Play Den ), being under the care of the Premium Services Team, Team Members within the team would also be rotated to be stationed at the Kids Club. Team Members would be managing the registration of all guests into the Kids Club, ensuring that only guests booked for the Family Suites are allowed access into the space

Departmental Related

- Attend training sessions as and when scheduled

• - Contribute to the improvement of the department
• - Demonstrate a passion and enthusiasm for work through effective relationships with other Team Members/ - Department by adopting a “can do” approach to tasks
• - Establish and maintain positive relations with colleagues, internal / external departments
• - Practice safety guidelines as prescribed by Occupational Safety and Health Act (OSHA)
• - Perform any other tasks as assigned by the Management

· Adheres to Las Vegas Sands & Marina Bay Sands code of ethics and compliance related matters

Job Requirements|

Education & Certification

· Nitec/Higher Nitec/Diploma/Degree in hospitality or related field preferred

Experience

· Advanced understanding of front office operations

· Proficient in MS Word, Excel and Power point applications

· Proficient with OPERA and all relevant property management systems such as OPERA

Other Prerequisites

· A team player and takes initiative to assist other Team Members when required

· Continuously exhibits One MBS core values (Respect, Integrity, Passion, Teamwork and Creativity) in all interactions with internal and external guests

· Able to handle fast paced, high volume work, while remaining highly detailed oriented

· Excellent guest relations and communication skills

· Good command of spoken and written English is essential. Knowledge of additional languages is an added advantage

· Have impeccable follow-through; and “Can Do” attitude and mindset

· Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Job Responsibilities:

- Work with HR manager on HR-related functions, i.e. conduct orientation sessions, employee relations and employer branding establishment;

- Assists employee lifecycle in the company, i.e. onboard and exit process;

- Support HR training programs;

- Comply with local labour law, advise the management team and HR on needed actions;

- Administrative support for all BUs including managing office suppliers, catering, meeting scheduling, travel bookings, courier logistics and other operational tasks;

- Support general office management duties of the company. Coordination of employee events and activities, including training, team building, anniversary celebrations etc;

- Understand and follow company administrative standards and policies and are responsible for all administrative activities in the office, corporate policy/proceeding optimisation;

- Responsible for reception phone calls to ensure effective and professional communication is delivered both internally and externally;

- Assist in organising and maintaining admin/financial records;

- Any ad-hoc duties requirements assigned by the office manager;

Job Requirements:

· Preferably with 1 to 3 years of relevant experience.

· Proficient in MS Office applications.

· Self-motivated and able to work both independently and collaboratively.

· Strong responsible attitude and team player to complete tasks on time.

· Good communication and interpersonal skills in both English and Mandarin.

· Strong numerical and analytical skills, with attention to detail.

· Willing to take up new challenges.

· Limit to Singaporeans and PR only

We regret that only shortlisted candidates will be contacted for an interview.

Note: We are an equal opportunity employer and welcome applications from individuals of all backgrounds.

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

1. Manage our social media pages across all channels to establish brand identity and reputation

2. Create engaging content and social media advertisements for the target audience

3. Post content regularly on scheduled release times for publishing

4. Maintain a secure database of login credentials on all social media accounts

5. Track online traffic click-through rate and monitor, analyse user metrics and engagement

6. Work alongside peers to develop online promotion campaigns and to develop quality and engaging content

7. Ability to multitask and work on deadlines

8. Possess communication and interpersonal skills

• Assist with employee requests regarding HR issues, rules and regulations.
• Update HR database and employee records.
• Communicate with interview candidates and schedule interview for managers.
• Conduct brief orientation to newly hired employees.
• Process work pass application/ renewal/ cancellation.
• Handle staff lodging issues.
• Process HR related claims when necessary.
• Arrange and schedule employees for WSQ Food Hygiene Course and other training workshops.
• Provide administrative support when necessary.
• Assist on payroll preparation by providing relevant data (absences, bonus, leaves etc.)
• Assist on CPF e-submission.
• Assist on the review, design and implementation of compensation & benefits schemes, HR policies, systems and practices.
• Perform any other duties to be assigned from time to time by superiors.

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

To assist with office administrative and accounting for the Singapore office of Solis Marine.

Primary duties and responsibilities

Accounting

• Assist with maintaining records relating to ongoing work and work completed.
• Preparation of invoices for work completed/ in progress, debit and credit notes, payments, issuance of cheques/ TT and bank reconciliation.
• Preparation of intercompany invoices and assist with the posting of transactions (Quick Books or Zero).
• Maintain records and process monthly business and personnel expenses incurred.
• Assist with the preparation of monthly management accounts/ reports (P&L, accounts payable/ receivable)
• Liaise with company secretary, bankers, local authorities, and other relevant parties pertaining to finance and account related matters
• Responsible for monthly CPF contributions, tax clearance/ annual tax filing by working closely with Group Accountant during annual audit process.
• Assist with payroll, CPF and any other required statutory submission.
• Liaise with Group Accountant as required.

Administrative

• Provide administrative support with regards to data capture on CRM, including enquiries, jobs confirmed and updating client details.
• Provide administrative support for consultants with regards to timesheets, monthly expenses etc.
• Assist consultants with any administration work, data capture, preparation of survey reports or correspondence relating to any ongoing work in progress.
• Assist with document control, filing and retention of records on Dropbox.
• Maintain records of all subscriptions/ license and arrange for renewal as required.
• Assist with obtaining quotations for the procurement of new equipment, software or other assets as well as attending to repair and maintenance requirements as needed.
• Assist with marketing activities as required.

Requirements

• Diploma or graduate with a qualification in Finance/ Accounting/ Banking/ Business Administration.
• 1-2 years of work experience in the accounting field.
• Effective verbal and written communication skills.
• Attention to details, high level of accuracy, efficiency, and accountability.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• PC literate (Excel, Word, PowerPoint).
• Fluent in spoken and written English. Possession of any additional languages will be an advantage.

Position: Finance Officer

• Work Location: near Macpherson MRT
• Working hours: Mon – Fri 9am – 6pm
• Basic Salary: $2200 – 3600 (Depend on experience)

Job Responsibility:
The Accounts and Finance Officer/ Executive will be responsible for managing day-to-day accounting functions, ensuring accurate financial reporting, and supporting the financial operations of the company. This role will include handling general ledger entries, financial reconciliation, managing fixed assets, and assisting with budgeting and forecasting.

Requirements:

• Minimum Diploma in Accountancy or its equivalent; ACCA or equivalent qualification will be added advantage.
• At least 2 years of related working experience, preferably in the airfreight and logistics industry. Candidates with more experience will be considered for the Executive position.
• Proficiency in financial accounting and reporting.
• Well versed in Microsoft Office applications (Word & Excel).

Key Responsibilities:

1. General Ledger Management:

• Maintain and update the general ledger with accurate and timely entries.
• Prepare and post journal entries, including accruals, prepayments, and adjustments.

2. Accounts Payable and Receivable:

• Process and manage accounts payable and receivable, ensuring timely payments and collections.
• Reconcile vendor statements and resolve any discrepancies promptly.

3. Financial Reporting:

• Assist in the preparation of monthly, quarterly, and annual financial statements.
• Support the preparation of management reports and variance analyses.

4. Fixed Asset Management:

• Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation.
• Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Ensure compliance with relevant accounting standards and company policies for fixed asset management.

5. Bank Reconciliations:

• Perform monthly bank reconciliations and investigate and resolve any discrepancies.

6. Tax and Compliance:

• Support the preparation and submission of tax returns and statutory filings.
• Ensure compliance with relevant tax laws and regulations.

7. Audit Support:

• Assist in internal and external audits by providing necessary documentation and explanations.
• Implement and monitor internal controls to safeguard company assets and ensure accuracy in financial reporting.

8. Cash Flow Management:

• Monitor and manage cash flow to ensure the company can meet its financial obligations.
• Prepare cash flow forecasts to support financial planning.

9. Problem-Solving and Process Improvement:

• Identify areas for process improvement and implement solutions to enhance efficiency.
• Troubleshoot accounting issues and provide recommendations for resolution.

10. Follow-Up and Communication:

• Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.
• Maintain clear and professional communication with vendors, customers, and team members.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

Responsibilities

• Responsible for a portfolio of Trust accounts. The incumbent will perform bookkeeping of all transactions within the stated timeframe and ensuring ongoing accuracy and completeness of financial records for the JTC Trust accounts.
• Responsible for the timely and accurate preparation of unaudited Trust and Underlying Entities financial statements based on agreed template with JTC.
• Ensuring that all relevant bank statements and working papers are appropriately saved within the relevant accounting system.
• Ensuring that all accounting timelines are met and all queries are answered correctly and promptly.
• Liaising with the relevant Trust Officers on missing bank statements, online access and any transactions queries.
• Any other duties as and when assigned by head of department.

Requirements

• At least 3 years of Trust Accounting experience or relevant
• Experienced candidate will be considered for a Senior Executive role and will commensurate with remuneration
• Experience working in Singapore accounting or audit firms.
• Attention-to-detail, careful and precise.
• Self-motivated, proactive, and capable of meeting clients' deadlines.
• Excellent organizational, analytical, and influencing skills.
• Excellent verbal and written communication skills.
• Solid problem-solving and business sense.
• Knowledge of ViewPoint is a plus.

We regret to inform you that only shortlisted candidates will be informed.

Job Summary

The Accounts Receivable Specialist will be responsible for managing and overseeing the accounts receivable process, ensuring accurate and timely collection of outstanding invoices, and maintaining positive client relationships. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Manage the accounts receivable process, including invoicing, collections, and reconciliation.
• Review and verify invoices for accuracy and completeness.
• Follow up on overdue accounts and negotiate payment plans as necessary.
• Maintain and update customer records and contact information.
• Prepare and analyze aging reports to track outstanding invoices.
• Resolve billing discrepancies and disputes in a timely manner.
• Collaborate with other departments to ensure accurate and efficient financial operations.
• Generate and distribute regular financial reports and summaries to management.
• Assist with month-end and year-end closing procedures.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Proven experience in accounts receivable or a similar financial role.
• Proficiency in accounting software (Xero) and Microsoft Office Suite (Excel, Word).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

MAIN PURPOSE

The role of a Demand & Supply Planning Executive is to support the overall business, financial & supply chain management process by rigorous management of the demand signals for the various brands, product types and customer channels.

They will play a key role in the Sales Inventory and Operations Planning (S&OP) process by working with the multi-functional teams (namely Sales, Marketing and Finance) to assure tight alignment in the forecast (which will drive the supply, inventory & production plans) and financial plans.

DEMAND PLANNING

• Drive monthly S&OP and forecast meetings with cross-functional stakeholders
• Ensure robust process is in place to facilitate the 18mths forecast development of by SKU & aggregate forecast based on the brands intelligence from the multifunctional teams (eg incorporating latest promotion plans, in-market performance of the new launches, competitive activities, macro market trends, customers’ plans, trade inventory etc)
• Lead forecast building block for New products & build baseline for Regular product range.
• Maintain & update New products Finished Goods & Point of Sale Materials (POSM) forecast tracker
• Reconcile supply plan to demand plan to mitigate shortfalls and excess stocks situations for new launches, production related shortages or un-forecasted demand spikes
• Analyse and highlight business risk and opportunity to stakeholders and jointly propose appropriate mitigation plans
• Develop and prepare monthly forecasting files, S&OP and KPI reports
• Maintain demand planning system and software
• Maintain Demand Planning Attributes & Master data
• Monitor trends in forecast error & missed sales
• Local kits creation & tracking to ensure stocks are ready for sell-in

SUPPLY PLANNING

• Plan rolling 15 months supply needs and execute procurement of finished goods from global suppliers
• Manage Supply Issues including creating Inter-company purchase order (PO), advance ship notice (ASN), TP/FOB purchase prices
• Facilitate local outbound documentations for Intra-regional transfers
• Manage inventory to meet service/fill rate level in a cost-effective manner
• Follow up on shipments for product launches and promos, expedite IVAS for urgent needs
• Partner with key stakeholders regularly and communicate any updates
• Provide & communicate Inventory analysis reports, Vendors’ & Customers’ fill rates, stock shortage risks with Brands’ stakeholders
• Consolidate monthly purchase of Finished Goods & Point of Sale Materials (POSM) for approval
• Partnering with Sales & Marketing on prevention & management of Slow and Obsolete Inventory (SLOBs), identify aged & damaged or unconsumed inventory for clearance & write off approval
• Support GKPI & maintain Forecast Tracker

REQUIREMENTS

• Degree/Diploma holder in supply-chain or other relevant disciplines.
• Ideal to possess more than 2 years' experience in demand and supply planning.
• Strong analytical skills, sound judgement and drive for excellence.
• High level of commitment and initiative, ability to work independently.
• Advance proficiency in MS Excel.
• Prior experience with SAP, IBP or other statistical forecasting tools is advantageous.
• Ideally from a multi-brand fragrance & beauty environment.
• Adaptable to undertake activities or new brands portfolio assigned.
• Participate in demand & supply planning projects.

PLEASE NOTE

Interested applicants, please apply directly via Shiseido's career page using the link right below for faster processing of your application. Thank you.

URL: https://careers.shiseido.com/job/Singapore-Singapore-Demand-&-Supply-Planning-Executive-01/1144459301/

LEADING THE MARKET SINCE 1969

Founded in 1969, our company is a leading self-adhesive tape manufacturer, distributor, importer & exporter for a broad spectrum of quality self-adhesive tapes and packaging products / materials.

Our rich history and active presence in the industry has brought about high brands and product recognition by industry leaders. Our excellent track record for efficient and reliable services backed by high manufacturing standards have enabled us to be the leading choice for packaging solutions.

We are currently hiring and looking for a resourceful and highly motivated individual to join our expanding Marketing teams as:

Business Development Executive

• GCE "O" / "N" Level
• Bilingual in English and Mandarin
• Sales experience in Tapes & Packaging materials an advantage
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Job Responsibilities

• Assist Client Relationship Manager and responsible for full spectrum of corporate secretarial work for a portfolio of companies in various jurisdictions.
• Ensure maintenance of Corporate/Client Relationship Management Database and Corporate Registers and records as necessary.
• Attending and drafting of board resolutions.
• Maintain systems, adhere to work processes and controls (including documented policies and procedures) for the corporate transactions as they relate or are required by inter-group entities or third parties.
• Ensure compliance and statutory reporting in various jurisdictions.
• Ensure AML obligations in respect of transactions are met including raising internal suspicious transaction reports.
• Attend to client’s queries.
• Manage portfolio of clients including but not limited to, preparing of documents for setting up of companies, attending to compliance matters and managing transactional work.
• Maintaining of client’s database in Portal.
• Ensure prompt billing and follow-up on outstanding bills.
• Other ad hoc duties as assigned from time to time.

Job Responsibilities

• Experienced preferably in financial services or with relevant corporate secretarial experience with a professional firm.
• Diploma / Bachelor’s Degree in Corporate Administration or other related field.
• Good command of English and Mandarin as to communicate with Mandarin-speaking clients (both oral and written).
• Knowledge of offshore jurisdictions such as BVI and Cayman including regulatory requirements would be advantageous.
• Methodical and meticulous.
• Excellent planning, problem-solving, interpersonal skills and communication skills.
• Strong Microsoft Office (MS) applications – Word / Excel / PowerPoint / Nitro.

*Please include your current and expected salary in your resume.

• Tuas (pick up from Tuas Crescent MRT), Monday to Friday: 08:30 AM - 05:30 PM
• After confirmation typically 2 days WFH
• Basic + 2 times Bonuses

Responsibilities

• Responsible for General Ledger (GL), Fixed Asset and Inventory functions
• Prepare and post journal entries during month end financial close
• Perform variance and trend analysis at entity level
• Responsible for month end closing, yearly financial closing and quarterly reporting
• Correspond and resolve operational issues with various other departments
• Prepare balance sheet schedules
• Prepare quarterly GST submission and attend external bodies enquiries
• Assist in the annual budgeting exercise
• Handle audit and tax matters for the entity
• Any other tasks/projects assigned by GL accountant

Requirements

• Diploma/Degree in Finance/Accounting with at least 1-3 years of experience in a similar capacity (GL,FA, Budget, Balance Sheet, GST submission) with knowledge in full set account
• Proficient in MS applications (i.e. Word, Excel pivot table, vlookup, PowerPoint)
• Analytical thinking, detail oriented with good organizational and time management skills
• Effective communication skills for presenting financial data
• Job Reference: L8463V7V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

DUTIES & RESPONSIBITIES

· Coordinate and execute the setup of banquets, ensuring a captivating atmosphere for guests.

· Provide hands-on assistance to actively support and coordinate various events.

· Arrange tables, chairs, audio-visual equipment, and other necessary elements for banquet events.

· Ensure timely and efficient setup according to event specifications.

· Guarantee the smooth flow of activities, upholding the high standards expected at the Singapore Flyer.

· Ensure a high level of service is maintained throughout events, addressing guest needs and concerns promptly.

· Assist other F&B outlets whenever needed

· Able to work on shift including working on weekends and public holidays.

· Any other duties as assigned by management

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

· At least 3 years of relevant experience in the F&B industry. Previous experience in event coordination or related roles is preferred.

· Strong attention to detail and the ability to work under pressure.

· Effective communication skills and service oriented and an excellent team player

· Enjoy interaction with customers, able to communicate effectively with strong interpersonal skills

· Bilingual will be a plus

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you. Join HipVan's operations and customer happiness team to help us improve and exceed our customers' expectations when they shop with us! In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Job Description

- Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat
- Monitoring and maintaining the highest standard of customer services across all platforms
- Going the extra mile to ensure customers’ needs and expectation are met
- Actively involved in refining customer experience through customer feedbacks and observing daily operations
- Ensuring high levels of customer satisfaction by delivering excellent service.
- Proactive and initiative to constantly improve internal processes
- Work closely with cross functional team members (merchandising, operations)

Requirements

- Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry
- Cheerful and friendly disposition when communicating with customers
- Strong sense of dedication to our customers’ happiness
- Process-oriented and good attention for detail
- Accountable and responsible team-player
- Able to work independently and also as a team
- Past experience in either operations or customer service will be a plus
- Highly organized and motivated, a team player and fast learner

Kindly send resume to [email protected], only shortlisted candidates will be contacted.

Nucleus Global is a leading healthcare communications group with employees around the globe. Our clients are top global pharmaceutical companies, scientific societies and non-governmental organisations.

We place the highest value on the scientific knowledge and expertise of our employees in the belief that good science is an important part of good communication. We are proud of our working environment that is stimulating, fun and employee-oriented.

The power of three of the world’s leading medical communications companies – Nucleus Global, ApotheCom and Ashfield MedComms – and the specialized services and skill sets within MEDiSTRAVA and MedEvoke combine to form Inizio Medical. With approximately 2,200 employees globally, Inizio Medical creates compelling content and engages communities to achieve outcomes that matter.

We are now looking for a talented and enthusiastic Senior Account Executive to join our team in Singapore.

As a Senior Account Executive, you will work on a variety of projects which could include scientific and strategic consultation, publications planning, and organisation of satellite symposia and stand-alone meetings, and development of a range of print and digital medical education projects. This is a role in a dynamic global team with lots of opportunity for growth and progression. You will have the opportunity to get on-site experience and cross-functional liaison internally. You will be someone who enjoys the challenge of acquiring scientific knowledge and expertise across different therapy areas and developing excellent relationships with clients. Using your project management skills and scientific expertise, you will enjoy being part of a team to deliver a range of services to clients.

To succeed, you must have a BSc in life sciences. Ideally, you will have previous experience working in a medical communications agency or pharmaceutical marketing environment. In addition, you will have meetings experience (conferences, symposia, satellite meetings, events etc.) You should have good financial understanding and have had experience with budgeting. You will also be able to work well within a team and demonstrate strong written and verbal communication skills.

In addition to a competitive salary and benefits package, we are known for our friendly and informal working environment. We are committed to developing individuals to their full potential. There are excellent opportunities for career and personal development, including opportunities to transfer your skills to other offices around the world.

Interested applicants, please apply directly to: https://job-boards.greenhouse.io/nucleus/jobs/6393349

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Job Highlights:

• Career development and advancement opportunities
• Hybrid working environment and office conveniently located in Raffles Place
• Variable bonus and good staff welfare

Job Description:

• Handle full sets of accounts for clients and preparation for monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission
• Compute monthly payroll and year-end remuneration returns (e.g.Form IR8A)
• Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.
• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• Minimum 4-5 years of relevant working experience in handling full set of accounts.
• Those with experience in professional firms is an advantageous.
• Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.
• Able to multi-task in a fast-moving environment.
• Self-motivated and serious work attitude.
• Detailed and customer-service oriented.
• A good team player.

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.
• Comprehensive group medical and hospitalization insurance benefits.
• We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.
• Hybrid working environment (work from home arrangement and staggered working hours)

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Highlights:

• Career development and advancement opportunities

• Hybrid working environment and office conveniently located in Raffles Place

• Variable bonus and good staff welfare

Job Description:

• Handle full sets of accounts for clients and preparation for monthly financial reporting.

• Provide professional client service and ensure reporting timelines are met.

• Prepare/Review month-end payments and online banking transactions.

• Prepare/Review GST report and filing.

• Audit liaison and drafting of financial statements.

• Preparation of XBRL submission

• Compute monthly payroll and year-end remuneration returns (e.g.Form IR8A)

• Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.

• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.

• Minimum 4-5 years of relevant working experience in handling full set of accounts.

• Those with experience in professional firms is an advantageous.

• Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.

• Able to multi-task in a fast-moving environment.

• Self-motivated and serious work attitude.

• Detailed and customer-service oriented.

• A good team player.

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided

• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.

• Comprehensive group medical and hospitalization insurance benefits.

• We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.

• Hybrid working environment (work from home arrangement and staggered working hours)