Job Description:

Position Summary:

The Branding and Marketing Executive will be responsible for developing and executing comprehensive marketing strategies that enhance the brand image, increase market share, and drive sales growth. This role involves working closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive and effective brand messaging and positioning.

Key Responsibilities:

Brand Strategy and Management:

Develop and implement brand strategies that align with the company's objectives.

Oversee the creation and management of brand guidelines to ensure consistency across all marketing materials and channels.

Conduct regular brand audits and competitor analysis to identify opportunities for brand growth and differentiation.

Marketing Campaigns:

Plan, execute, and monitor integrated marketing campaigns across digital and traditional platforms.

Collaborate with creative teams to develop compelling marketing materials, including advertisements, brochures, social media content, and website copy.

Analyze campaign performance and provide insights and recommendations for optimization.

Digital Marketing:

Manage the company's online presence, including website, social media, and email marketing.

Utilize digital marketing techniques to increase brand visibility and drive traffic.

Track and report on digital marketing metrics and KPIs.

Market Research and Analysis:

Conduct market research to understand consumer trends, preferences, and behavior.

Analyze market data to identify potential growth areas and market opportunities.

Provide actionable insights to inform product development and marketing strategies.

Public Relations and Communications:

Develop and maintain relationships with media, influencers, and industry partners.

Manage public relations activities, including press releases, media events, and crisis communication.

Ensure consistent and positive brand messaging across all communication channels.

Sales Support:

Collaborate with the sales team to develop marketing materials and sales tools that support business development efforts.

Provide training and support to the sales team on brand positioning and product messaging.

Any other ad hoc tasks assigned by the supervisor.

Qualifications:

Diploma in Marketing or a related field.

3-5 years of experience in branding and marketing, preferably in the food and beverage industry.

Proven track record of developing and executing successful marketing campaigns.

Strong understanding of digital marketing and social media platforms.

Excellent written and verbal communication skills.

Creative thinker with strong analytical skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in marketing software and tools, such as Google Analytics, SEO/SEM, CRM systems, and graphic design software.

Accountabilities:

HE Programme Delivery: Monitor and maintain an efficient and coordinated system to deliver the programmes. Oversee contracts, payments, billing, enrolment system set-up, student's pass validity and report checking. Ensure proper set-up for class selection, course evaluation and online teaching platforms. (as applicable)

Coordination with University Partners/Stakeholders: Maintain good relations with university partners/stakeholders and student leaders. To stay abreast of changes by university partners/stakeholders which may affect resource management. Coordinate and execute activities to facilitate visits.

Lecturer Management: Tabulate the information required for the accurate deployment of qualified lecturers. Ensure lecturers are approved to teach by both SIM and CPE. Propose resolutions to issues faced by lecturers. (as applicable)

Student Management: Oversee student life cycle. Maintain timely, friendly and nurturing communication with stakeholders including prospects, students and alumni. Resolve customer complaints and feedback. Work with academic leads to review academic performance and carry out intervention for weak-performing students.
(as applicable)

Class Scheduling and Assessment Management: Carry out delivery operations in accordance with course requirements, CPE regulations and internal quality requirements. (as applicable).

Process Innovation: Coordinate data to enable digitisation and automation of systems. Collate team feedback, identify pain points and suggest workable ideas. Participate in testing and UAT of new systems before final execution.

Marketing and Recruitment: Maintain an updated pool of students and graduates to profile. Roster and support all marketing and recruitment efforts, conduct briefings and work with key stakeholders to ensure smooth on-boarding of new students.

Programme Review: Generate data and statistics for planning and review of activities. Follow through changes (system setup, etc) for programme reviews (internal and external).

Project Management: Oversee continuous improvement project to ensure project effectiveness and team engagement.

Academic Education and Work Experience:

• Bachelor’s Degree or Diploma / “A” Level holder with 3 - 5 years of working experience

Skills:

• Proficient in MS office applications
• Data analytical

Personal Attributes:

• Excellent communication, inter-personal and presentation skills
• Team player with mature personality and positive attitude
• Resourceful, self-driven and independent
• Meticulous, able to multi-task, work under pressure and commitment to meeting deadlines
• Strong command of written and spoken English

We regret that only shortlisted candidates will be notified.

Job Description & Requirements:

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Fresh graduates are welcomed to apply
• Minimum 1 years of experience in finance or accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• able to speak mandarin is an added advantage

Job Description

• Prepare full set of accounts for clients based on all accounting documents, reports and statements provided by clients
• Prepare quarterly GST returns for clients
• Prepare financial statement for annual personal income tax for clients
• Collaborate with the secretarial and audit staff.
• Answer customer questions about accounting matters.
• Establish and maintain good relationships with customers.
• Manage and update the accounting database.
• Prepare secretarial records such as incorporation of companies, annual returns and other secretarial matters.

Job Requirements

• Self-driven and take initiative to do things with minimal supervision
• Knowledge to do research in Internet to find answers
• Strong communication skills, both writing and oral
• Team player
• Able to work under pressure and deadlines
• Able to work overtime when necessary to meet deadlines
• Highly organized and good planner.
• Able to finalise a set of accounting record from start to the end.
• Numerical, sensitive to numbers
• Ability to analyse and interpret financial data.

Job Responsibilities:

• Ensure that all guests in the driveway area receive the highest level of professional welcome and farewell from our hotel.
• Receive all guests at the driveway area by opening the taxi/car door and welcoming them.
• Aid in carrying luggage out of the taxi/car and placing them in front of the entrance of the service apartment
• Demonstrates excellent customer service and communication skills
• Respond to guest' inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Take responsibility for any follow-ups required, ensuring guest satisfaction.
• Maintain a safe and secure environment
• Other duties as assigned

Job Requirements:

• No experience needed
• Pleasant personality
• Able to communicate in English
• Team player

Benefits: Duty meals provided. Medical and Dental benefits

Duties and Responsibilities:

• Handles guests’ laundry and staff uniform
• Counting inventory of bedsheets, towels, linen etc.
• Prepare welcome hamper for guests

Job Requirements:

• Able to work on rotating shifts, weekends and public holidays
• Cheerful personality, customer-service oriented

Required skill (s) :

• Communication skill

Benefits:

• Staff duty meal and uniform are provided.

Responsibilities

• Responsible for the safety and security of Treetops' guests, employees and property;
• Monitor staff reporting on and off duty;
• Conduct audit checks of keys in the Guard House;
• Maintain a 24 hour surveillance of all work areas;
• Maintain a vigil on the closed circuit TV system and inform officers on patrol duties of any unusual happenings;
• Check all packages and passes of employees entering and leaving the building;
• Carry out monthly fire safety inspection;
• Prevent and detect any form of terrorist activity in the premises;
• Prevent and detect any illegal activities such as gambling in the premises;
• Coordinate closely with the local Police and other government agencies;
• To assist Finance Department in the daily cash count and banking services;
• To assist with luggage/porter services when needed

Benefits

• Allowances+AWS+Bonus
• Meals and Uniform provided
• Walking distance from Orchard MRT

Requirements

• Minimum GCE ‘N’ Level
• Candidates with PLRD License & WSQ Basic Security Officer certification are preferred
• Able to perform 3 rotating shifts (9 hours per shift including weekends and public holidays
• Communicate fluently in both spoken & written English
• Able to work independently with minimum supervision

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service

Job Description

Duties & Responsibilities:

General repair and maintenance of Electrical, Plumbing, Sanitary systems, Air-conditioning, Ventilation system, Mechanical Equipment and Fire protection system etc

Perform preventive maintenance work & carry out duty on modification and installation of M&E equipment and appliances

Attend to guests’ and tenants complaints

Requirements:

Candidate must possess at least NTC 3 / NITEC in Electrical/ Mechanical Engineering/ Building Services or equivalent

1 year of relevant experience in hospitality preferred

Entry level ITE candidates are welcome to apply as we will offer training

Able to commit to shifts, weekends and public holidays

Benefits: Staff duty meal and uniform are provided.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Accounts Executive, Accounts Payable

As the Accounts Executive at Four Seasons Hotel Singapore, you will be integral in ensuring the efficient and accurate processing of accounts payable transactions. If you are a dedicated and detail-oriented individual with a passion for finance and hospitality, we invite you to join our finance team.

What you will do

• Vendor Reconciliation:Monitor outsourced vendors for timely reconciliation of suppliers’ statements of accounts against our accounting records.
  Promptly resolve any discrepancies identified during the reconciliation process.
  
• Documentation and Filing:Maintain well-organized alphabetical files of vendors, containing complete invoices and supporting documents attached to correlated cheques for easy access after payment.
  Scan suppliers' invoices to the outsourced vendor for verification.
  
• Payment Processing:Ensure all payments are accurate, duly authorized (approved PO), and supported by evidence (i.e. invoices, delivery slips, receipts and Accounts Payable stamp).
  Complete wire authorization forms for transfers, ensuring proper sign-off by authorized personnel with the supported documents.
  Prepare manual cheques for payment.
  
• Standing Orders and Approvals:Maintain a list of standing orders for electronic disbursements, obtaining approval from cheque signatories with a copy attached to bank reconciliations. With details of the date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment.
  
• Reports and Petty Cash:Verify and process expense reports and petty cash reimbursements, ensuring compliance with key controls.
  Run required reports at month-end to close the Accounts Payable cycle.
  
• Accruals and Expense Management:Ensure accurate accrual and expense management, including proper documentation for goods received and services provided but have not been invoiced.

What you bring

• Diploma in Accounting or recognized professional accounting qualifications.
• Similar experience in a hotel setting is preferred.
• Ability to work in a prudent, and organized manner.
• Hands-on and detail-oriented approach.
• Team player with excellent communication and interpersonal skills.
• Ability to work independently and effectively under pressure to meet deadlines.
• Commitment to learning and continuous improvement.
• Due to work visa regulations and restrictions, the position is open to Singaporean applicants only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm.

Key Responsibilities:

Accounting Support:

• Assist with invoicing, account reconciliations, and tracking expenses • Prepare financial reports and maintain accurate records

• Manage petty cash and support month-end closing processes

HR Administration:

• Maintain employee records, leave management, and assist with payroll processing

• Coordinate recruitment efforts including job postings, interview scheduling, and onboarding

• Help manage employee benefits and address staff inquiries

Purchasing & Procurement:

• Manage office supplies and vendor relationships, including negotiating contracts and placing orders • Track inventory and ensure timely reordering of materials and supplies

• Oversee deliveries and follow up with suppliers on pending orders

Documentation & Reporting:

• Prepare and manage contracts, reports, and company documentation

• Ensure compliance with company policies and legal requirements

• Assist in preparing presentations, reports, and other business documents

Requirements:

• Educational Background:Diploma or degree in Business Administration, Accounting, Human Resources, or a related field

• Experience: Minimum of 1-2 years of experience in an administrative, accounting, or HR role

• Experience in procurement or vendor management is a plus

• Fresh grads are welcomed to apply too

• Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint)

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Problem-solving mindset and attention to detail

JOB DESCRIPTION

• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
• File all project documents (soft and hard copies).
• Responsible to track project changes.
• Compile project summary documents.
• Gathers all project information; schedules, data requests,assignments,tasks, and project meetings.
• Process daily,weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed.

QUALIFICATIONS

• Must hold any qualifications / certificates related to Building and Construction.
• Preferably with experience working in Construction Industry.
• Good and Strong Communication Skills.
• With Leadership Skills.
• Ability to work in a fast-paced, intense environment.
• Must be proficient in Microsoft Office.
• Solid organizational skills, including multitasking and time management.
• Strong client-facing and teamwork skills.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibilities:

• Drafting out MEMO, newsletters, articles and reports in English and Chinese language
• Support Department and Company on operational matters at corporate level
• Manage office equipment and stationery procurement
• Arrangement of flights, visas letters and hotel reservations for overseas travellers
• Coordinate company’s logistics matters for various stakeholders
• Facilitate submission of operations-related reports to Singapore and China HQ
• Manage corporate entertainment and office general operation

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Required skills: MS Office, MS Word
• At least 3 years of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent

Island Maids is a well-established maid agency with branch offices conveniently located around Singapore. We are looking for an admin executive who is able to manage the day to day coordinations across our offices. If you are a self motivated team player, we invite you to join us!

Requirements

1. Manage the arrival process of Migrant Domestic Workers
2. Coordinate & support branch offices’ operations on day to day basis
3. Verifying documents and ensuring processes are adhered to
4. Data entry & managing bio data database
5. Applications & Documentation
6. Must be well verse with excel, google forms, and possess basic computing skills

Interested party, kindly email [email protected] to arrange for an interview.

*Only looking for Singaporeans/ Permanent Residents

About us

This is a dancing school doing Ballet and Modern Dance. You will be working with teachers, parents as well as children.

Qualifications & experience

• NITEC/ Higher NITEC
• Diploma
• IT Knowledge

Tasks & responsibilities

• Checking of email & answering to daily enquires from parents
• Issuing of invoices
• Managing of social media (creating & posting posts, etc)
• Assist Teachers to take photos/ videos during classes when required
• Ensuring tidiness and cleanliness of office
• Keep track of merchandise inventory and office supplies
• Other ad-hoc duties

Benefits

• Standard medical benefit
• Annual leave

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibility:

• Manage obligations to suppliers, customers and third-party vendors.
• Reconcile financial statements
• Perform any other duties and responsibilities as and when assigned by management.
• Report on the status of accounts payable and receivable
• Computer literate with good knowledge in MS Excel, MS Office, Unleashed & Xero & Zoho Accounting software would be an added advantage.
• Prepare payment through Internet banking.
• Prepare Cash flow projections weekly or monthly.
• Year-end audit preparation.
• Any other duties assigned by superior.

Job Requirement:

• Bachelor’s degree in Business, Accounting, Construction Management, or related field.
• Minimum 2-5 years of experience in sales or account management, preferably in the construction industry.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and deadlines.
• Understanding of construction processes, materials, and regulations.

Program enquiry stage:

· Responding to the queries of customer enquiring on the course.

· Answer phone enquiries about the course.

· Creating standard email templates in conjunction with marketing teams.

· Follow up with leads that comes to training webpage but did not register.

· Work with marketing team to follow-up on the leads generated through various marketing channels.

Registration and enrolment:

· Post customer filling registration form, to send them email for due diligence (request ACRA cert, UEN number, declaration form) (before confirming the subsidy).

· After due diligence send the payment link/ details.

· Confirmation with finance team on receipt of payment.

· Create class grouping based on the registrations (work with industry team for grouping).

· Sent class groupings to participants.

· Sent the standard welcome pack to the participants (work with product team).

· Send reminders of the course commencement to participants – 2 weeks before, 1 week before etc.

· Create and track the participant repository.

· Process request for changing participant name or any other details

· Process refunds and postponements.

· Create SOP’s for all above with project owner.

ESG Training and post engagement:

· Sending post survey forms and collecting feed backs.

· Send pre-reading and other require material after each module (work with product team).

· Engage participants post training with other suite of services (work with sales).

Sales Operation

· Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

· Administration of documentation controls for order fulfilment.

· Monitor, track and advise clients on their applications status.

· Review and guide clients on the documents required for certification.

· Responsible for administrative matters in relation to pre and post sales activities.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Responsible for updating, maintaining, processing and analyzing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team.

· Ensure that all data are updated accurately and in a timely manner.

· Vendor invoice verification.

· Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

· Support Sales on Accounts receivable handling.

· Liaise with Environment Engineers for constructive response to client’s queries.

· Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

· Maintain smooth & efficient office and facilities operation.

· Liaise with external vendors and monitor service maintenance contracts.

· Liaise with IT Vendor for IT-related matters such as technical support and IT related assets.

· All other Operations scope of work that may varies from time to time.

Others:

· Handle all customer enquiries pertaining to Sales, Eco-Office, SGLS and ESG training;

· Coordinate with external vendors (e.g. auditors)

· Support all Company event (SEAA and SGA)

· Any adhoc task as and when assigned by your direct supervisor or the Management.

This is a crticial position which needs to be filled out urgently. Candidates who are able to start work immediately will be an added advantage.

Job Description

We are seeking a highly motivated and experienced Senior Executive to oversee and manage the operations of our eCommerce platform. The ideal candidate will be responsible for driving sales growth, ensuring stock availability, managing pricing and listings, enhancing content, improving listing ranking, and optimizing onsite visibility. This role also involves order management, fulfilment, and after-sales service, as well as the development and execution of effective eCommerce strategies and marketing campaigns.

Details of the key responsibilities as follow:

1. Drive online sales performance and optimize product offerings through data analysis.

2. Maintain accurate stock levels to meet demand.

3. Implement competitive pricing strategies and manage product listings to enhance visibility.

4. Improve content for product listings to boost ranking and visibility using SEO best practices.

5. Enhance user experience and increase traffic through data-driven optimization of site navigation and product placement.

6. Ensure timely order fulfilment and optimize shipping processes in coordination with logistics partners.

7. Manage customer inquiries, returns, and refunds to enhance customer satisfaction and retention.

8. Develop and propose strategies for sales growth and market expansion, supported by market research.

9. Plan and execute online marketing campaigns, aligning them with overall business goals.

10. Prepare performance reports and provide insights for continuous improvement based on data analysis.

11. Perform any additional tasks assigned by the company.

Job Requirements

1. 2-3 years of proven experience in ecommerce management and customer service

2. Proficient with ecommerce performance metrics and system

3. Ability to work independently as well as collaboratively in a fast-paced environment

Salary Package

Basic ($2500 to $3200 depending on skills and working experiences) + Incentives + Variable bonus

Staff Welfare

Up to 18 days of annual leave + More than $500 medical and wellness benefits + Staff purchase with a minimum discount of 50% + $200 birthday voucher + Lunch provided

Kindly provide your last/current drawn, expected salary and availability in your resume/CV

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

Marcom (Marketing Communications)

• Create effective marketing communications strategies for SEC products, services and events.

• Coordinate external & internal communications flow (memos, newsletters, etc.).

• Write statements, speeches, emcee scripts for events and video scripts.

• Write content for the website, social media, brochures & other communication collaterals.

• Plan events, seminar/ webinars & press conferences.

• Communicate with media regularly.

• Manage media inquiries & arrange interviews.

• Build long-term relationships with influencers and key stakeholders.

• Collaborate with other Business units on articles & blogs.

• Develop the Annual Report.

• Prepares & delivers presentations to external & internal stakeholders.

• Performs other related duties as assigned.

• Develop and manage digital marketing campaigns.

• Develop and Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, LinkedIn and timely and relevant updates about general environmental news and unfolding SEC events.

• Track the website traffic flow and provide internal reports regularly.

• Attend networking events and product launches.

• Identify new digital marketing trends and ensure that the brand is in front of the industry developments.

• Promote company’s services in the digital space.

• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.

• Monitor and update the Council’s corporate image and information on the Council’s corporate websites.

• Responsible for management and maintenance of SEC Partners, Advertising Agencies and Customers’ databases.

• Develop and create communication collaterals such as sales kit, brochures or video.

Biodiversity & Outreach

Green Communities

• Assist to arrange and conduct training workshops for all green hope auditors to promote environmentally responsible living.

• Assist to liaise with IT vendor to enhance the green homes website.

• Support the collation of audit bookings from residents.

• Assist to administer and ascertain the distribution of home audits to the volunteers.

• Provide monthly data to the finance department monthly to ensure prompt billing to the green home auditors.

• Assist to facilitate biodiversity learning trails.

• Assist to develop contents for the biodiversity trails.

Earth Helpers’ Program

• Facilitate new recruitments sign-ups, garnering participation from schools, corporate and SEC’s clients.

• Provide support to execute on-going volunteer events.

• Assist to develop new volunteer events and activities.

• Garner participation from schools, corporate and SEC’s clients for SEC’s volunteer events.

• Assist to regularly update volunteer hours.

Others

• Help out at SEC Company events.

• Emcee at small scale Company events, where appropriate.

• Any other adhoc duties as and when assigned by your immediate supervisor or the Management.