Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

Perform detail housekeeping work at client place

Supervise the engagement team

Manage of the team's performance

Guide the team with normal working procedure

Maintain good relationship with client

Work with the engagement team to complete the job

Lead the team ,Complete daily working report

Discuss with manager for the team performance

keep all cleaning staff work in good working place

Job Description

· Assist with recruitment efforts, such as placing job ads, arranging interview and related administrative process

· Work closely with the authorities and ensure compliance of HR policies & procedures in Singapore

· Keeping, maintaining, and updating of personal file / records of employees, increment and renewal of employment contract

· Assist in training and managing of HR software

· Liaising with external parties on ISO, insurance renewal or application related matter

· Preparing and printing of document for the operation

· Partner with HR team members to implement solutions and help scale the business

· Updating databases internally, such as sick and maternity leave

· Involved in MOM applications and duties

· Ad hoc duties as assigned

Job Requirements

· At least 2 years of experience in Human Resource or Administrative role

· Possesses a Diploma in relevant field

· Team Player

· Comfortable to work in a fast-paced environment

· Able to work efficiently with minimum supervision

· Required to go onsite when needed

Job Description

• Research potential clientele to find new business opportunities
• Respond to sales inquiries professionally and collaborate well with operations/marketing team
• Manage and build positive relationships with clients and drive sales growth
• Work to meet and exceed monthly goals defined to increase deal flow with outbound emails, calls, setting up meetings, etc.

Skills Required

• Recognized diploma and above in any field
• Preferably 2 - 3 years of sales working experience in any field
• Possess excellent communication skills and must be self-motivated with a ‘can-do’ attitude
• Independent and a good team player
• Fluent in written and spoken English and Chinese/Malay.

What's on Offer?

• Competitive commission structure & attractive benefits
• Flexible working options
• Opportunity within a company with a solid track record of performance

Sentosa Ship Brokers is an independent ship broking house with unparalleled global experience that focuses on the clean, dirty, coastal and project tanker markets. With employees from Singapore, China, United Kingdom, Japan, Malaysia, Mexico, Denmark, Germany and India. Sentosa Ship Brokers offers an extensive insight into shipping markets across the globe.

We are expanding and looking for a Claims Executive in our Tanker Claims Department.

Opportunities and Benefits

• Excellent opportunity for career advancement and growth
• Be part of an exciting, fast paced environment that encourages continuous development
• Conducive working environment
• Medical Insurance Coverage

The Job Role

• Efficiently able to handle post fixtures operations such as negotiating claims and respond timely to e-mails
• Ensuring all claims are properly submitted to Owners / Charterers within timeline
• Liaising with Owners / Charterers to provide dispute resolution and negotiation for settlement
• Will assist to send regular chasers to Owners / Charterers for agreements and responses
• Ensuring all the claims are correctly and accurately updated into the data system
• Generating demurrage reports from the system

Requirements

• 1 year experience or Fresh graduate from the Maritime background
• Good communication and interpersonal skills
• Meticulous, proactive, positive attitude, and willingness to learn
• Proficient in Microsoft Office applications
• Basic understanding of the Charter Party and Shipping Terms

Applicants are invited to email with a detailed resume to [email protected]

Resume to include last drawn salary & expected salary, where applicable

We regret that only shortlisted candidates will be notified.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

We are seeking a driven and ambitious Manager to join this exciting and fast-growing area of our business. You will play a key role in driving growth by developing new and enhancing existing client relationships, leading highly skilled project teams and delivering a first-class customer experience through high profile engagements. In return for helping us to build a better working world, you can expect excellent career opportunities within a dynamic and collaborative environment.

Your key responsibilities

• Manage assurance engagements by defining the audit strategy in consultation with the senior manager/partner and execute it in compliance with EY's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed
• Cultivate and manage business development opportunities. Generate new audit business opportunities by understanding EY and its service lines and actively assess/present ways to apply knowledge and services.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training
• Maintain cooperative relationships with other assurance teams
• Develop and maintain long-term productive client relationships and networks.

Skills and attributes for success

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills
• Good project management skills
• Integrity within a professional environment

To qualify for the role you must have

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained CPA Singapore qualification
• At least 6 years of related work experience

Ideally, you’ll also have

• Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Group Treasury Executive Up to $6,500 per month

Your new company

A global commodities firm is looking for a Group Treasury Executive to join their Singapore office.

Your new role

As a key member of our finance team, reporting to the Chief Financial Officer, you will:

- Monitor and analyse cash flow movements across the APAC region
- Perform daily margining processes, including fund allocations and FX forecasting
- Track market price movements, identifying opportunities for optimization

Your expertise will drive the treasury operations and support strategic growth initiatives in APAC.

What you'll need to succeed
A seasoned professional with a Bachelor's degree in Accountancy, Finance, Economics, or a related field, who possesses at least 2–3 years of group treasury experience and a strong background in commodity trading.

Fluency in Mandarin, both verbally and in writing, is essential for effective stakeholder communication.

The ideal candidate will have expertise in financial risk management, FX hedging strategies, and Letter of Credit (LC) transactions, including LC terms, issuance, document presentation, and negotiation, complemented by excellent organizational and time management skills.

What you need to do now

If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Responsibilities:

• Developing new accounts by engaging proactively in sales activities and subsequently converting them into key accounts.
• Identify clients’ needs through consultative approach and provide suitable business solutions to meet clients’ requirements
• Assist with the preparation of quotations, proposals, and presentations to clients.
• To meet or exceed sales target set by company.
• Constantly be updated with in-depth knowledge of business products and value proposition.

Requirements:

• At least 3 years of sales/ account management experience.
• Good command of English with ability to write well.
• Highly motivated and target driven with a proven track record in corporate sales.
• Excellent communication and negotiation skills.
• Ability to build productive business professional relationships.
• Ability to create and deliver presentations tailored to the clients’ needs.
• Ability to multi-task in a highly challenging and dynamic environment.

Job Responsibilities:

• To perform monthly Balance Sheet and Bank reconciliations.
• To verify payment vouchers for accuracy & completeness and ensure supplier reconciliation is performed correctly with no long outstanding invoices.
• To support the Cost Controller in carrying out monthly inventory checks if required.
• To support Cost Control function in the absence of the Cost Controller.
• To assist in the preparation of all financial statements, income statements, forecasts, and budgets.
• Performs any other related duties that may be assigned from time to time by the Finance Manager or the Management.

Requirement:

• 2-3 years of experience in handling GL.

Responsibilities:

· Using a variety of search methods to build a robust candidate pipeline

· Perform job and task analysis to document job requirements and objectives.

· Develop and update job descriptions and job specifications. Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc

· Assist with daily recruitment matters, Screen candidates by reviewing resumes and job applications,

· Carry out screening, qualifying, shortlisting of potential candidates in accordance of employment requirements

· Manage the overall interview, selection, and closing process

· Conducting background verifications, reference checks in preparation of potential employment opportunities

· Facilitate the offer process by extending the offer and negotiating employment terms

· Assisting in onboarding exercise for new employees

Qualifications:

· Bachelor's Degree in Human Resources, Business Administration, or related field

· 2 years of IT industry recruiting experience preferred

· Ability to communicate both English and Chinese effectively, to communicate with Chinese and Overseas counterparts.

· Demonstrated ability to establish effective and cooperative working relationships built on trust

· Excellent organizational and time management skills

· Proficient in Microsoft Office

· Working knowledge of interview techniques and applicant screening methods

· Familiar with a wide variety of sourcing avenues

Your next opportunity

The Corporate Secretarial Executive will work closely with the Executive Director and Managers in the Corporate Secretarial (CoSec) department to provide overall management of the corporate secretarial work and facilitation as well as internal services of the corporate level and the external liaison work.

Key Responsibilities:

• Handle a portfolio of local private limited companies and branches of foreign companies with minimal supervision.
• Manage all corporate secretarial work related to your portfolio including preparing necessary documents/resolutions, bizfiling, updating statutory registers, liaising with clients, etc.
• Liaise with and advise clients on company formation, annual compliance and ongoing company administration matters.
• Liaising with Registered Agent for incorporation of offshore companies.
• Maintaining and updating companies’ statutory registers, filing of certain specific resolutions with the Company Registrar of various offshore jurisdictions in compliance with the respective statutory requirements of each jurisdiction.
• Performing related ad-hoc assignments pertaining to the role

Requirements and Qualifications:

• 2 years of corporate secretarial experience in the Corporate Services Industry or related field
• Minimum Diploma, or Certification of specific major, or equivalent corporate secretarial qualifications
• Meticulous, ability to multi-task, organize, and prioritize work.
• Able to work independently and with integrity, with fair and principled temperament with a facilitative and commercial approach to matters.
• Demonstrate strong interpersonal skills when interacting with internal and external clients.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

The following is a plus:

• Knowledge of BizFile and XBRL will be a plus.

We regret to inform you that only shortlisted candidates will be informed.

Job Description:

• Responsible for the preparation of full set of accounts, financial and management reporting for the holding company.
• Tasked with overseeing the billing activities between affiliated companies.
• Oversee the processing of Accounts Receivable and Accounts Payable.
• Enter and handle daily bank transactions.
• Assist in ensuring compliance with financial regulations, accounting standards and internal controls. Support the coordination of internal and external audits.
• Assist in ensuring compliance with tax laws and regulations by preparing and reviewing tax returns and forms. Support the coordination of tax filling with Singapore tax agent.
• Team support - collaborate with the finance teams under the group, provide assistance and guidance, and support the financial controller in various financial tasks and projects.

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Wealth Management Executive, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers.

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

Primary Responsibilities:

· You will provide customer support on Export-B Emerging Markets by ensuring accurate consolidation of orders and aligning with the demand planning team

· You will ensure timely coordination of allocation to the customers, while also providing customer order form updates to the stakeholders

· You will administer and monitor customer orders, backorder status, shipping requests, AL approvals, material extension, vprice maintenance requests, etc., and sorting of allocation based on monthly supply confirmation

Job Qualifications:

· You have diploma or Degree in Business

· You have at least 2 years of experience is sales/marketing operations/support

· You have strong analytical and communication skills - able to analyze raw data and derive useful information for use in reporting and decision making

· You are well versed with computer skills for common desktop applications such as Words, Excel, PowerPoint, etc.

· You must have initiative and be able to hand confidential matters with utmost discretion

· You must interact well with all layers in the organization is essential

· You must be approachable maintain good working relationship with all associates

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our clients is a well-established homeland security solutions provider in Singapore, known for delivering comprehensive and reliable turn-key solutions, looking for individuals to join its growing team. The company offers services across design, development, integration, testing, commissioning, and post-implementation maintenance, helping clients achieve their security and operational goals.

Key Responsibilities:

• Oversee core HR activities, including recruitment, onboarding, offboarding, and welfare administration
• Maintain accurate employee records and update HR databases
• Assist with government-funded claims and group insurance submissions
• Provide support for events, such as career fairs and long service award ceremonies
• Prepare HR reports and manage other administrative tasks as required

Skills & Competencies:

• Independent, proactive, and able to collaborate effectively within a team
• Strong attention to detail with excellent interpersonal and communication skills
• Well-organized with good presentation abilities
• Proficient in Microsoft Office applications

Education & Experience:

• Diploma in Business, Human Resource Management, or a related field.
• Fresh graduates are encouraged to apply

Dun & Bradstreet (S) Pte Ltd is looking for a results-driven individual to actively seek out and engage customer prospects.

Responsibilities:

• To meet or exceed KPIs set by company.
• Pitch and sell solutions to prospective clients through a high degree of consultative selling.
• Gain new accounts and develop sales proposals to introduce to prospective customers.
• Enhance customer relationships by developing, growing, educating and servicing existing customers.
• Transition of existing and new customers through our product portfolio by introducing them to higher value solutions and newly developed solutions.
• Other administrative duties as and when required.

To succeed in this role, you are likely to have the following attributes:

• Diploma or Degree in business or related field.
• Preferably with 2 to 3 years of proven track record in B2B sales.
• Experience in selling software or solutions would be an advantage.
• Strong negotiation skills and good communication ability.
• Possess good planning and presentation skills.
• Possess good business acumen.
• Ability to think outside the box.

Job Descriptions:

1. Maintain transaction of AR and AP including but not limited to process payments, issue invoices, staff reimbursements, bank reconciliations and general ledger.
2. Financial data collection and entry. Ensure financial records are maintained in an effective, up to date and accurate manner.
3. Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date.
4. Coordination with external parties such as tax agent, corporate secretaries, external financial advisor and auditors.
5. Assist on corporate secretarial duties including company incorporations, registration of foreign branches & representation offices, striking-off of companies, preparation of directors/ shareholders resolutions for on-going corporate secretarial matters for clients and change of signatories etc.
6. Assist to collect and follow up necessary documentations with relevant parties.
7. Other finance and administrative or ad-hoc duties as assigned.

Requirements:

1. At least 1 years of relevant experience with Finance/Accounting or equivalent professional certificate.
2. Experience in corporate secretarial work is an advantage.
3. Fast Learner, able to multi-task and work in a fast pace environment.
4. Understanding of accounting principles and local statutory requirements.
5. Good communication skills and ability to work well as a team player.
6. Literacy in English and Mandarin are essential, to communicate with stakeholder.
7. Self-motivation, taking initiative is a prerequisite, good working attitude.
8. Knowledge of MS Excel and Words.

Your next opportunity

Be a part of the dynamic trust team that acts as the key contact point for clients to/assist and resolve clients’ issues. We are seeking a dedicated individual who is passionate about delivering exceptional service to our valued clients and exceeding their expectations at every turn.

Key Responsibilities:

• Trust and Estate Administration: Managing the day-to-day administration of trust portfolios, including but not limited to opening new bank or brokerage accounts, distribution to beneficiaries, fund transfer, and investment management.
• Carry out periodic reviews of assigned trust portfolios to ensure they are being administered in accordance with the trust deeds, the company’s policies, and legal and tax requirements.
• Maintaining accurate and updated trust records. Create Viewpoint Master files, set up and uploaded all trust documents into ViewPoint and maintenance of all necessary principal records and trust files.
• Acts as a primary point of contact for trust clients and ensures transparency in trust administration by providing high-quality customer service to clients, building strong relationships, and maintaining a client-focused approach.
• Ability to draft trustee minutes, resolutions, or any trust related documents.
• Administration of trusts and foundations, including its underlying structure and portfolios.
• Work closely with other departments to coordinate services for clients.
• Collaborate with professional advisors, investment managers and banks in the management of the assets of the trusts and foundations.

Qualifications Requirements:

• Bachelor's degree in business administration, law, finance, accounting, or relevant field.
• Minimum 2 years of experience in Trust Administration or relevant. 1 year+ of experience in solid Trust Administration will be considered and are strongly encouraged to apply (remuneration will commensurate with experience)
• Solid understanding of relevant trust laws and regulations related to trusts, estate planning, taxation, and fiduciary responsibilities.
• Strong analytical skills, attention to detail, and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Ability to work in a discreet and utmost confidentiality with high ethical standards to protect clients' data.
• STEP qualification will be an added advantage.

We regret to inform you that only shortlisted candidates will be notified.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200
• Location: Senoko (Woodlands)

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Marketing Executive

Salary: $2500 - $3000

Working Hours : 9am - 6pm (mon to Fri)

Location : Kaki Bukit

Responsibilities:

• Assist in the creation of marketing materials, including content for social media, email campaigns, and other promotional activities.
• Help manage and update the company’s social media accounts.
• Support the planning and execution of marketing events and campaigns.
• Monitor and report on the effectiveness of marketing efforts.
• Collaborate with team members on various projects and initiatives.
• Perform administrative tasks as needed

Requirements:

• Strong interest in marketing and digital media.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with social media platforms (Facebook, Twitter, Instagram, Tik Tok & Xiaohongshu).
• Know how to use Canvas / Adobe et Basic understanding of marketing principles and practices.
• Creative thinking and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Fresh/entry level are welcome

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Benefits Summary:

• Up to $3100
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Follow up on shipment progress and ensure goods are delivered in a timely manner
• Handling process order, verifications and follow up with customer orders
• Coordinate with shipping operators of the status delivery and loading scheduled
• Handle customer complaints and building good rapport with customers
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279