Responsibilities:

• Handle full set of accounts for clients
• Perform timely closing of accounts and submission of GST returns
• Prepare monthly/yearly reports, bank reconciliation, management reports, fixed assets registers and audit schedules
• Prepare corporate tax computations
• Prepare of compliance reports
• Generate payroll reports
• Review of accounts prepared by junior
• General Office administrative and Secretarial duties.
• Handle any other ad-hoc duties / tasks assigned

Requirements:

· Diploma/CAT/LCCI Certificate in Accounting/ Certificate in Business Studies/ Higher NITEC in Accounting/Pursue ACCA

· Minimum 2 years of experience in full set of accounts

· Proficient in Quickbooks accounting system and Microsoft Office

· Proficient in taxation will be an added advantage

· Possess positive working attitude and able to work independently with minimum supervision and work with initiative

· Able to multi-task and work under pressure under tight deadlines.

· Able to commence work immediately or within short notice preferred.

· Mature and Meticulous

Job Responsibilities:

· Assist the HR Manager to oversee HR Department & manage the full spectrum of HR functions

· Assist in payroll-related matters

· Manage and handle employee records in HRMS System

· Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance

· Perform daily HR duties from on-boarding to off-boarding

· Coordinate with all departments on hiring plans, resignations, confirmation, and all HR-related matters

· Manage E-leave & E-attendance via HRMS System, including leave type entry, entitlement, application, certificate collection & approval, and daily employee attendance

· Administer training-related matters including coordination or enrolment of internal & external courses, update & maintain training records, etc.

· Ensure timely & accurate submissions in all government and related claims, e.g. CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters, etc.

· Prepare weekly/monthly reports in a timely and accurate manner

· Provide advice and handle all employee inquiries on HR-related matters

· Undertake any ad-hoc projects assigned by the superior/management team from time to time

Job Requirements:

· Possess a Diploma or Degree in Human Resources or Administrative / Business Studies

· Minimum of 3 years of relevant working experience. Working experience in worker management will be an added advantage

· At least 2-3 years of payroll-related experience

· Familiar with MOM regulations and HR practices

· Good communication, writing, and interpersonal skills

· Proficient in Microsoft Office Applications

· A team player with a strong sense of responsibility & self-motivation to get tasks done independently

· Able to start immediately or within short notice

Remarks for Applicants:

Please submit your resume including information on your salary package for the companies that you have been in service and reason for resignation.

Please also mention your expected salary and availability for the position.

"We regret only shortlisted candidates will be contacted"

Requirements

• Develop new business by driving sales in their existing accounts as well as new Accounts
• Developing and executing account plans to achieve targets: Cold calling, prospecting, qualification, account mapping, and presentations
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction.
• Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts

To be sucessful in this role you should have

• 7+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of over achievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Business-level language proficiency in Bahasa or Thai will be essential as this role will partner heavliy wihth our clients in Indonesia and Thailand and will need to be able to pitch and present complex sales soultions in Bahasa or Thai.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

Join us.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

This role is part of the Quality Solutions and Implementation team for TikTok Trust and Safety Operations, and will provide data analysis and insights about the performance of our end to end quality ecosystem. These insights will provide direction to Quality Solutions and Quality Implementation teams to drive improved performance across global Quality Operations and Moderation teams.

Responsibilities

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.

Minimum Qualifications

• Bachelor's Degree or equivalent education
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.

Preferred Qualifications

- Any programming languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Facilitate communication and collaboration among internal departments, agents, and pertinent stakeholders regarding trade affairs.
• Produce freight quotations for tank container shipments and execute orders within the company's internal system.

Requirements:

• Diploma and above
• At least 3 years of experience handling ISO tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Assisting the operations manager with operational matters as assigned, ensuring smooth execution and timely completion.
• Oversee the export and claim processing documents trade matters, ensuring accuracy, compliance, and efficiency.

Requirements:

• Diploma and above.
• At least 2 years of Claim Processing experience in ISO Tank.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Roles and Responsibilities

• Procure container terminal services for best price/quality levels
• Implement TSAs and SLAs with vendors after contract negotiations
• Mitigate adverse developments in performance levels by terminals
• Ensure relevant departments are adhering to procurement results
• Improve unit cost levels constantly by either re-negotiating terms or improving operational efficiencies
• Propose more economical terminals for T/S or gateway cargo to Network and Trades
• Perform or assist in ad-hoc projects and cost saving analyses

Requirements

• Degree in relevant discipline
• Proficiency in Excel is required
• Strong analytical skills with a keen sense for numbers
• Terminal procurement experience would be advantageous
• Working experience in the Maritime industry is preferred

We regret that only shortlisted candidates will be notified. Thank you.

Our client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Accounts Executive to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities:

• Managing full set of accounts
• Responsible for assisting monthly closing and financial operations
• Timely reconciliation of inbound and outbound payment in compliance with accounting policies.
• Collaborate with sales department for the payment collection process.
• Ensure precise and timely disbursement of payments to suppliers.
• Collaborate with procurement department to ensure the accuracy of invoices.
• Any other ad-hoc jobs as assigned

Requirements:

• Minimum Diploma in Accounting/Business Administration or relevant field of study equivalent
• Minimum 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Scope & Responbilities :

• Handle for full set of account
• Financial month end closing
• Perform monthly bank reconciliations & bank record
• Coordinate and liaise with external parties like auditors, tax agents and tax authorities
• Responsible for all duties related to Human Resources,
• Monthly payroll preparation, CPF submission
• Handle GST submission
• Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.
• MOM WPOL/EPOL/OFWAS and BCA matter
• Handling other admin duties
• Perform any other ad hoc duties when required.

Job Requirements :

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Language: Bilingual in English and Chinese (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.
• Only Singaporean or PR may apply

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Transport Operation Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Supervise a team of internal/external transport personnel, ensuring smooth operations/processes
• Facilitate communication among the company’s different departments to enhance efficiency in the movement/operations of the company’s equipment, ensuring optimal transport arrangements
• Coordinate the scheduling and logistics of incoming/outgoing equipment to meet the necessary deadlines
• Receive/Manage incoming goods and shipments, coordinating with the various freight forwarders, and arrange the parking accordingly
• Suggest/Implement cost-saving measures, optimizing transportation expenses and meeting the company’s saving objectives
• Update/Maintain the necessary transport delivery information, distributing the necessary documents to the various departments
• Work closely with both internal/external stakeholders to guarantee the seamless execution of the company’s transportation operations
• Monitor/Enhance the company’s transportation policies, identifying areas for improvement and implementing potential policies
• Negotiate/Liaise with various external transport providers to identify the best cost saving methods for transporting the company’s equipment between various locations
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Logistics and Supply Chain Management, or other relevant field of studies
• Minimum 3 years of experience in Logistics/Transportation Operations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description

• Industry/Organization Type: Marine & Offshore, Oil & Gas Equipment Provider
• Position Title: Accounts Executive
• Working Location: Tuas Crescent
• Working Hours: Monday – Friday, 8 am – 5.30 pm
• Salary Package: Up to $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Monitor outstanding debts and proactively initiate reminders to customers regarding overdue payments.
• Generate and dispatch monthly statements.
• Reconcile receipts and allocation of receipts to relevant accounts and invoices.
• Attend to customers’ queries on billing and payment etc.
• Aid in the preparation and submission of quarterly GST.
• Undertake additional duties as assigned.

APPLY NOW!!!

• Minimum LCCI/Diploma in Accountancy or any equivalent professional accountancy qualifications.
• At least 1 year of relevant working experience in performing full sets of accounts.
• Proficiency in Microsoft Excel and accounting software.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66181 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

• Responsible for the entire procurement procedures including purchase requisitions, obtain quotes, purchase orders and delivery of goods according to the purchasing guidelines.
• Negotiate and build a good working relationship with the suppliers.
• Create inventory control and stock take for all goods supplied and delivered.
• Liaise with the Superintendents and vessels for matters relating to requisitions.

Requirements:

• Diploma in Purchasing, or Supply Chain with equivalent qualifications.
• At least 3 years of purchasing experience in Marine/Shipping industry.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a service provider in Safety and Health, Environment and Quality. They are now recruiting a Senior Accounts Executive to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Executing monthly financial closing procedures.
• Ensuring accuracy and currency of financial documentation, encompassing accounts receivable, accounts payable, general ledger entries, and reconciliations.
• Crafting periodic financial statements, budgets, and assorted reports.
• Handling the preparation of GST tax filings.
• Collaborating on financial audit readiness and maintaining smooth communication with auditors.
• Formulating payment documentation, validating records, and facilitating disbursements.
• Establishing and sustaining robust internal controls to safeguard corporate assets and financial information.
• Coordinating with external stakeholders, such as auditors, tax agents, and secretarial services, to ensure compliance and punctual submission of financial records and returns.

Requirements:

• Minimum Diploma in Accounting
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Handle full set of accounts (AP, AR and GL) for multiple operating entities
• Prepare supporting schedules, including month-end and year-end closing
• Perform day to day financial transactions, including accounts receivables
• Prepare GST returns
• Liaise with auditors and tax agents
• Manage ad-hoc projects when assigned

Requirements:

• Minimum Diploma or Degree holder
• Minimum 5 years of relevant working experience
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel & Business Central
• Knowledge in internal controls and statutory regulations

Job Summary:

This dynamic role requires an individual with strong technical expertise, business analysis skills, and leadership potential. The selected candidate will bridge the gap between user needs, developers and technical solutions, manage a range of IT functions including devices, accounts, servers and helpdesk, to ensure efficient IT operations. He/she shall assist in the planning, procuring and managing the ICT, PA and AV solutions that support school operations, administration, data management and protection. He/she shall organise and conduct relevant staff training for the implementation of the IT systems and utilization of the ICT tools in the school. One needs to be proactive, adaptable, and innovative with a passion for supporting IT in the Special Education sector

Duties and Responsibilities:

• Co-ordinate and support the use of ICT in daily teaching and learning and school programmes as tasked by school management and HOD (IT).
• Manage and advise the staff on matters pertaining to the school integrated data system, including liaising with the vendor to troubleshoot and provide solutions to issues raised.
• Responsible for insuring the day-to-day operation, reliability, and integrity of the network infrastructure, including installation, maintenance, and management of all data network equipment.
• Provision of users’ access through Active Directory (AD), de-provision and maintenance of users’ accounts.
• Administer and support Microsoft Office365, and the associated emails accounts and mailboxes.
• Manage the school’s ICT resources (including PCs, notebooks, ipads, SMARTBoards, printers, PA & AV equipment, charging carts) including performing tech refresh, maintenance, condemnation, upgrading and inventory check.
• Ensure that all school policies, guidelines and standards are adhered to (including documentation, safety checks, etc).
• Proactively scan the market for technology trends and new tools that support special education school operations & administration and introduce innovative ICT projects for school’s consideration with reference to its ICT needs.
• Plan and purchase ICT equipment and resources in support of school daily operations and administration.
• Organise and conduct staff briefings and training for the smooth implementation of all ICT-based operational & administrative systems.
• Provide PA/AV support for all school events and undertake other ICT or operational tasks as assigned.

Job Requirements:

• A Diploma in IT, Computer Science, Engineering or related qualification
• Minimum 3 years of relevant working experience of ICT support
• Any professional certifications (administration/support) from Microsoft 365, Apple or equivalent will be a plus
• Understanding of networking protocols and security technologies

Responsibilities

• Coordinate with CS department in getting relevant info and supporting for invoicing and ensure timely billing to customer
• Collect customer cheques from Admin and prepare bank in slips.
• Update cash book balances and AR report.
• Process AR receipts by matching customer payment with sales invoices.
• Follow up with customer for any over/under payment.
• Follow up with customers for overdue invoices.
• Prepare intercompany invoice.
• Prepare and post receipts journal in ERP system
• Check staff claims in accordance to Company’s limts of authority before payment processing.
• Prepare cheques / Giro for staff salary and staff claims
• Generate / send debtors’ monthly statements of account.
• Monitoring of accounts receivable movement and updating the Sales department on long overdue accounts.
• Liaise with auditors for document vouching during year end audit.
• Maintenance of Accounting Records

Requirements

• Min Diploma (Accounting/LCCI) with at least 2 years of relevant experience in Accounts Receivable function
• Proficient in MS Office especially MS Excel

interested candidate please send in your msword resume to [email protected]

Job description

I. Financial Accounting:

- Accounts Payable Management

- Purchase Invoice accounting

- Payment to supplier

- Custodian of Cash and Bank Payments and Bank Reconciliation

- Customer Accounts review and receipt of Payment and Reconciliation

- Audit Schedules and General Ledger Review

- Assist Audit process and preparation of Reports etc.

II. Reporting:

- Track & analyse business and operation performance on a regular basis to guide business decision making

- Collaborate with stakeholders and identify opportunities to drive business growth, efficiency, process improvements, and cost savings

- Monthly business performance reporting

- Prepare analysis on an ad hoc basis as required.

Requirement:

- Degree in Accountancy, Finance or ACCA

- Minimum 3 to 5 years accounting experience in financial accounting/reporting

- Able to work under pressure and meet accounting deadlines

- Analytical and meticulous for details

- High integrity and able to work independently

- A team player who is self-motivated

- Good leadership, communication and interpersonal skills

As an Executive Assistant, you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.

Administrative jobs at are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.

Responsibilities:

• Work cross-functionally with a team that supports Global Communications and Public Affairs.
• Manage administrative tasks (calendars, book travel, coordinate external customer meetings, and schedule facilities and equipment).
• Partner with global leads, resources, and point of contact to coordinate business and team needs.
• Optimize processes and build new operational strategies to drive efficiency, effectiveness and responsiveness into existing operations and managing team-related projects.
• Partner closely with Administrative Business Partners (ABPs), Strategy and Operations Lead, and APAC Communication leads to execute processes to support the business and leaders.

Job responsibilites

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, etc.
• Manage timely closing process and reconciliations

Requirements

• Diploma in Accounting & Finance or equivalent;
• At least 1 years of experience in accounting & finance;
• Strong understanding of accounting principles;
• Proficient in accounting software and excel
• Able to converse well in Mandarin
• As training will be provided, fresh graduate are welcome to apply.

Ship brokering industry

5 days, 9am-5.30pm (Might beyond office hours due to industry nature)

Salary: $3500 -$4000

Location: UE Square, Fort Canning

Jobs scope:

• Monitor ship schedules before arrival and discharge at port.
• Keep charterers and owners advised on requirements pertaining to the fixtures such as voyage order, stowage, cargo quantity and cargo grades.
• Ensure relevant documents are available at various stages of operations.
• Serve the relevant delivery and re-delivery notices for ships.
• Send hire/freight invoices to charterers and follow up on timely receipt of payments.
• Liaise with clients on resolution processes for post-fixture issues.
• Perform processing and invoicing of hire payments, including bunker calculations, deductions and off-hire time and bunkers and other deductions.
• Oversee claims, billings and invoice processing
• Assist in negotiation of laytime disputes.
• Handle laytime calculations.

Requirements:

• Diploma/ Degree in Maritime or Logistics is required
• Must have at least 1-2 years relevant experience in maritime industry
• Able to work beyond office hours, have to standby 24/7

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Location: Island wide

Working Day: 5 Days

Working Hours: 10am to 7pm

Salary: $2500 Basic + Allowance + Commission

Responsibilities:

• Conduct outdoor sales activities to generate new business leads.
• Build and maintain strong relationships with customers.
• Achieve and exceed sales targets set by the company.
• Identify and pursue new business opportunities in the market.
• Provide excellent customer service and product knowledge to clients.
• Prepare and submit sales reports as required.

Requirements:

• Proven experience in outdoor food service sales.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-oriented with a track record of meeting and exceeding targets.
• Join our dynamic team and be a part of our success story!

Benefits:

• Exciting and challenging work environment.
• Opportunities for career growth and development.
• Attractive commission structure to boost earnings.
• Training and support to enhance your sales skills.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

We are seeking a highly skilled and experienced Quality Management Specialist to oversee and ensure the delivery of exceptional service to our clients. The successful candidate will be responsible for developing and maintaining quality standards, implementing service improvement initiatives, and providing leadership to service teams. The Quality Management Specialist will work closely with various departments to identify areas for improvement and implement effective strategies to enhance client satisfaction.

Career exposure into government organization!

Yearly renewable contract!

Monday - Friday, Central location

Salary up to $6,500

Responsibilities:

• Drive customer experience through execution efficiency and behavioral changes across customer experience team
• Train, encourage and guide the team to achieve the expected behavioral and efficiency standards to create a culture of service excellence.
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes.
• Ensure that team KPIs and service levels are met consistently.
• Drive and manage customer experience center initiatives including call audits.
• Able to strategize and execute call centre operations.
• Effectively implement service deliverables within the call centre
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines.
• Identify and highlight gaps in service deliverables for continuous improvement.
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence.
• Plan and implement learning and development programs in co-ordination with the Training team.
• Introduce, implement and monitor processes to manage change, encourage team spirit and foster communication between various business units within the call centre (cultural integration)
• Any other adhoc duties

Requirements:

• Bachelor's degree in business administration, service management, or a related field.
• Proven work experience as a Quality Service Manager or similar role.
• Strong knowledge of service management principles and best practices.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong leadership and interpersonal skills to effectively manage and motivate service teams.
• Exceptional communication skills, both verbal and written, with the ability to communicate complex ideas clearly.
• Proven ability to develop and implement quality standards and methodologies.
• Proficient in using service management software and tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in the service industry, preferably in a managerial or leadership role.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

• Responsible for achieving sales targets by executing sales plans to increase sales through developing new markets/customers & retaining existing customers.
• Develop & maintain good rapport with customers to achieve total customers' satisfaction.
• Manage & administer sales enquiries promptly & professionally.
• Progression will be available for candidates who are team players displaying leadership qualities.

About The Company

• A cyber security advisory company which backed by Singapore SGX main-board listed company.
• Basic up to $3,000 - $4,800
• Monday - Friday 8.30am - 6.30pm
• Location: Penjuru Lane

Responsibilities:

• Report directly to and assist the Head of Infrastructure.
• Handling desktop, server, network, IT support, and security-related issues.
• Conducting audits and ensuring compliance with IT asset management, security standards, policies, and regulations.
• Overseeing general upgrades, changes, maintenance, and relocations related to network and infrastructure.
• Administering and securing network, server, and server clusters.
• Proficiency with DNS, WAF, and Web Servers operations would be advantageous.
• Providing support and actively participating in new business initiatives as needed.

Requirements:

• NITEC/Diploma or equivalent in Information Technology or related fields.
• Practiced knowledge of the following (preferably with relevant certifications):
• MS Enterprise Solutions, e.g. Office 365, Azure, Network & Server Services
• Enterprise and Cyber Security, e.g. APT, CIP, mainstream security device
• A well-natured and constructive team player with a highly positive attitude that could thrive under pressure.
• At least 6 months internship experience in IT/Cyber security.
• Candidates with internal support experience will be added an advantage.
• As this position requires interaction with colleagues in Taiwan, spoken and written Mandarin will be advantageous

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD1115