Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for creating detailed, comprehensive and well-structured inspection plans and collaborate with cross functions to improve tests and inspections
• Responsible for estimating, prioritizing, planning and coordinating customers’ escalations and feedback as well as investigating the causes of non-conformances and to implement solutions
• Responsible for initiating corrective actions for procedural, product or process deficiencies and handling of NCR/MRB/DMRB disposition, working with internal teams and Operations to look into Root Cause and Corrective actions (RCCA)

Requirements

• Min Diploma in Engineering or relevant
• Min 3 years of working experience in Manufacturing Industry in Quality

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting Comfortably with People: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

1. Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL
2. Database: Sybase, Oracle, PostGreSQL
3. Browser Automation: Selenium
4. BDD Framework: Cucumber
5. Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation. Of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Global Market Front Office activities, Financial Data, Transaction Reporting, Market Data, Risk Indicators and Regulaotry requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.

Qualifications and Profile

Candidates should have:

• JAVA/J2EE.
• SQL, PL/SQL and UNIX/LINUX Scripting skills.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Application Procedure

Interested applicants, please apply via the link here:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul24) CMI - Software Quality Engineer (jobvite.com)

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Job Descriptions:

• Regularly perform checks on food safety, hygiene, quality, processes, and adherence to Halal requirements in production, supply chain, and logistics.
• Prepare and manage documentation related to food safety, hygiene, quality, and processes.
• Conduct daily site walks throughout the facility.
• Check retention samples regularly.
• Collaborate with the microbiological laboratory for sample collection and lab reports.
• Ensure timely follow-up with Procurement on investigations and corrective actions concerning raw material complaints or customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Job Requirements:

• Candidate must hold at least a Diploma, Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Food Technology/Nutrition/Dietetics, or equivalent.
• Required skills: Computer Literacy, MS Excel, MS Word.
• A minimum of 1 year of working experience in the related field is necessary for this position.
• Relevant experience in the Food & Beverage industry is advantageous.

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

1. Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL
2. Database: Sybase, Oracle, PostGreSQL
3. BDD Framework: Cucumber
4. Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy
5. Automation tools and frameworks: JUnit, TestNG, Selenium

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Transverdsal Global Market Data & MCR activities, this includes electronic trading platforms, Risk Management Systems, Market Risk, Counterparty Risk, Financial Data, Market Data, Risk Indicators requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.
• Non-regression testing of the applications and associated services (Functional, Technical, Performance, and Behavior) to identify defects or bugs that need to be fixed before the software is released in production.
• Knowledge on CI/CD pipeline
• Create and maintain comprehensive documentation for development and testing processes
• Opportunity to work on meaningful projects and make an impact.
• Mentorship and guidance from experienced professionals.
• Networking opportunities within the industry.
• A Certificate and a letter of Completion.
• Full time employment offer after successful completion of program

Qualifications and Profile

Candidates should have:

• Student of Master or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong passion for software development and quality assurance.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Strong proficiency in Java programming language.
• Knowledge of software testing methodologies and experience in QA processes.
• Understanding of Agile development methodologies.

Other Professional Skills and Mindset

• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitive.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Application Procedure

Interested applicants, please apply via the link here:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul24) CMI - Quality Assurance Software Engineer (jobvite.com)

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Security Penetration Lab Team at ByteDance

The team is missioned to build infrastructures, platforms and technologies, as well as to support cross-functional teams to protect our users, products and infrastructures. In this team, you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and secure-by-design systems and solutions. Our challenges are not your regular day-to-day technical problems; you'll be part of a team that's developing new solutions to new challenges of a kind not previously addressed by big tech. It's working fast, at scale, and we're making a difference.

Responsibilities

- Continuously design and conduct penetration testing to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards in the staging/production environment.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

- To identify risks and actively take ownership to resolve any potential project issues.

- Conduct technical security reviews for any new products and feature requirements.

- Provide security engineering support to product teams to help identify potential security flaws in the early stages of SDLC.

- Collaborate closely with other parts of the security team and product teams to design defense-in-depth controls that limit attackers' ability and improve our security postures.

- Continuously conduct security research and strive to innovate.

Qualifications

- Background in Computer Science, Computer Engineering, Information Systems or other STEM disciplines.

- Strong knowledge in some of these various disciplines: web application security, mobile app security, cloud security and thick client security.

- Solid experience in writing and reviewing code in at least one of the following programming languages: JavaScript (Node JS), Go, Python, Java, C++, Rust.

- Good project management skills and focused teamwork.

Preferred Requirements

- CTF players, live competitions and hacking events experience.

- CVEs (excluding vulnerabilities such as XSS, CSRF in random CMS) are preferred.

- BugBounty experience with reputable statistics in HackerOne, BugCrowd etc.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

about the company:

Our client specializes in offering engineering design and consultancy services to facilitate oil and gas extraction and offshore exploration endeavors.

• Salary Range: up to $12,000/month + Completion Bonus
• Duration: 24 months contract

Job summary:

Lead a team of Supplier Inspection Coordinators to ensure the quality of procured equipment aligns with PO requirements. Establishing project-specific processes and serving as a central contact for client, Project Procurement Manager, and Project Quality Manager on supplier quality matters.

Responsibilities:

• Facilitate effective communication with clients, suppliers, and stakeholders on inspection matters to ensure project quality compliance.
• Manage the Supplier Inspection Management Plan (SIMP) for streamlined inspection coordination.
• Oversee the timely handling of Notice of Inspections (NOIs) and inspection reports from Third-party inspectors (TPIs) through package Supplier Inspection Coordinators (SICs).
• Review supplier bids and contribute to technical bid evaluations.
• Provide input to Inspection & Test Plans (ITPs) and other supplier-related Quality Assurance/Quality Control (QA/QC) documents to support SICs in document review.
• Resolve inspection process issues by collaborating with SICs, Package Managers, Package Engineers, and the Procurement team.
• Identify and mitigate potential risks in the supplier inspection process with Supplier Quality Management (SQM).
• Develop and manage inspection budget plans and forecasts.
• Monitor Notification of Inspection (NOI) tracker, IRC register, Ex inspection register, etc., for accurate Key Performance Indicators (KPI) data reporting.
• Ensure readiness for Factory Acceptance Tests (FAT), Pre-Release Readiness Reviews, and Inspection Release Certificate (IRC) issuance.
• Plan and execute Ex-inspections and other Inspection Test Records (ITR) inspections according to project expectations.
• Timely identification, issuance, tracking, and closeout of supplier Non-Conformance Reports (NCRs).

Requirements:

• Degree/Diploma in Mechanical or a relevant Engineering discipline.
• Minimum of 7 years of experience in onshore/offshore Oil & Gas or FPSO operations.
• Mandatory certifications: CSWIP/AWS, ISO 9001:2015 Lead Quality Auditor.
• Familiarity with international material standards, pressure/process piping and vessel codes, building structural and electrical codes, NDT, welding procedures, and ASME/ANSI codes.
• Proficient in Welding Inspection/Non-Destructive Testing methods.
• Working knowledge of quality assurance, quality control, Classification, and Certification processes.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

WHAT SETS US APART

• Learn how to use Data Analytics and Visualisation Tools for our engagements.
• Sharing on industry best practices (i.e., internal controls/ sustainability) and adding value to clients.
• Monthly training sessions on required technical skills.

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.
• Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Analyse emails to streamline work processes, work with Team Lead to improve on the SLA and be involved in initiatives such as email reduction & chatbot.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

In this role, you will perform a series of end-to-end policy transaction requests across the Shield Policy Management Team. As part of this dynamic team, you will report to a Team Lead and ensure that all requests are addressed promptly to ensure timely and seamless customer experience.

Job Descriptions:

• Process Shield end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on Shield policy changes
• Follow up with customers on Shield transaction requests
• Provide support and services to Financial Consultants on Shield Policy Servicing matters
• Identify internal process improvement opportunities for improving efficiency and customer centricity

Who we are looking for:

Competencies & Personal Traits

• Excellent communication, interpersonal and problem solving skills
• Highly motivated, results & customer service oriented
• Strong analytical and quantitative skills
• Proficient in MS Office

Working Experience

• Work experience in the insurance industry will be an advantage

Education

• Diploma/Degree in Business Administration/Management

Language

• English

Responsibilities:

• Conduct investigation into causes of bus accidents / incidents arising from bus defects
• Assist in planning & managing campaigns for retrofitting on buses for improved performance, safety and standardization
• Assist to implement maintenance policies for vehicle improvement to meet our operational requirements in accordance to manufacturers’ recommendations
• Conduct engineering audits, smoke checks and field visits
• Any ad-hoc jobs as per assigned

Requirements:

• Diploma in Engineering
• At least 5 years' relevant experience in automotive industry
• Hands-on experience on bus repair
• Proficient in software applications such as Microsoft Office and SAP

We regret to inform that only shortlisted candidate will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Morgan McKinley is Your Gateway to Career Success.

We are looking to hire a strong Program Manager for operational excellence, QC/QA and continuous irmprovements within global network of vendors.

Responsibilities:

• Focus is to process operational excellence, emphasizing continuous improvement and sharing best practices for consistent support across vendors and regions.
• Managed complex vendors, assessed current-state business processes, and drove metric improvements, ensuring standardization.
• Addressed top quality issues impacting the organization.
• Designed, built, and enhanced internal and external processes and systems to contribute to operational excellence and scalability.
• Influenced cross-functional teams on operational strategies and best practices.
• Championed change management communicated progress to stakeholders and collaborated effectively with cross-functional and cross-regional teams.
• Managed multiple responsibilities independently, prioritized efficiently, and met deadlines.
• Maintained comprehensive documentation, prepared reports, and presented to senior leadership and regulatory bodies.

Requirements:

• 8+ years of Project Management experience leading data-driven projects and leading complex projects independently
• Proven ability to communicate analysis results to technical and non-technical audiences.
• 4+ years of Excel experience and proficiency in data visualization tools like Tableau or Power BI
• Building relationships with global cross-functional teams and delivering impact through effective communication
• Adaptability to a rapidly changing environment and a goal-oriented approach
• Operating simultaneously as an effective tactical and strategic thinker
• Deep analytical skills with a strong risk acumen

Preferred Qualifications:

• 5+ years of project management or process excellence experience, preferably in Financial Compliance or Quality Control/Assurance in AML
• Professional certification such as CAMS or ICA
• Good working knowledge of AML and corporate compliance requirements, particularly in transaction monitoring, due diligence, and name screening
• Experience in a technology company, large financial institution, or IT consulting firmBackground in complex process design, implementation, and improvement
• Lean/Six Sigma expertise in a quality setting

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Responsible for overall Quality Engineering strategy development and providing oversight and control for quality engineering functions at Small Ag & turf Asia Manufacturing factories.
• Responsible for setting quality engineering goals for the Small Ag & turf Manufacturing Asia.
• Directs and controls new product introduction process from quality engineering perspective at Small Ag & turf Asia Manufacturing factories.
• Reviews qualify performance for the units on regular frequency.
• Guides Small Ag & Turf Asia factories to develop and implement ISO standard processes in alignment with internal Quality and Production System requirements.
• Communicates with Product Support and Marketing organizations to understand the customer sentiments.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Involvement in a broad range of statutory audit assignments for our financial services clients
• Potential involvement in selected advisory assignments which could include providing advice on accounting for complex arrangements and instruments, internal control & risk management reviews, financial due diligence and transactions support (amongst others)

Requirements:

• Degree holder in any discipline
• Professionally qualified preferred
• Min. 1 year and above of relevant experience with an international public accounting firm, with extensive experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Strong interpersonal, written and verbal communication skills
• Excellent team working skills

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Involvement in a broad range of statutory audit assignments for our financial services clients
• Potential involvement in selected advisory assignments which could include providing advice on accounting for complex arrangements and instruments, internal control & risk management reviews, financial due diligence and transactions support (amongst others)

Requirements:

• Degree holder in any discipline
• Professionally qualified preferred
• Min. 2 years and above of relevant experience with an international public accounting firm, with extensive experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Strong interpersonal, written and verbal communication skills
• Excellent team working skills

*We regret that only short-listed candidates will be notified.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The product manager drives the development of key bancassurance-focused products.

Job Description:

The product manager is responsible for product design, implementation, product launch and post-launch product review and maintenance.

• The product design stage will include competitive analysis against similar bancassurance products in the market, as well as working with other LBUs in the region for product ideas. In instances where there is limited product information available, product manager will need to engage reinsurance for experience sharing.
• Engage stakeholders through product proposition presentations and soliciting product feedback from Partnership distribution to work with pricing team and reinsurers to develop products that meet customer’s needs while achieving business objectives.
• The implementation stage may include engaging the Product Development Team (PDT – a team made up of members from all departments who will be involved in the product launch) to ensure that systems are ready for the launch. During the implementation stage, the product manager is also responsible for preparing documents for the Product Committee Team (PGC – a team made up of the company’s EXCO members) for product approval, and subsequently the regional office (Group).
• During the launch stage, the product manager is responsible to review that all marketing collaterals (e.g. brochures, product pack, website, etc.) and any launch communications for product accuracy. The product manager is also responsible for Train the Trainer sessions if there is mandatory training for the launch.
• Post launch on-going maintenance of products to meet regulatory and Group guidelines.
• The Product Manager will also be exposed to bancassurance products though the management of product queries, regular product market scan and answering of media and ESG related queries.

Who we are looking for:

Competencies & Personal Traits

• Strong analytic skills
• Relationship management

Working Experience

• 3-5 years of life insurance, preferably in a product or project management role.
• Strong analytical skills and an ability to understand complex life insurance product levers
• Ability to independently complete basic and moderately complex projects/studies
• Prior experience with sales tracking, illustration software, financial analysis, competitive analysis, distribution surveys is helpful.
• Good spoken and written communication as well as articulate interpersonal and negotiation skills
• Ability to work in a team effectively while managing tight timelines, and must be comfortable working in a fast-paced environment

Education

• Degree in Marketing / Finance / Economics / Business Administration or related discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 5-8 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 8 -11 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604