Job Purpose and Impact

The Technical Service Associate I, will support the research and development teams, conduct routine projects in the laboratory or pilot plants and allow for the development of appropriate solutions aligned with project outcome expectations. In this role, you will assist with conducting trials in the laboratory or pilot plant, supporting samples of the realized trials and reporting results to senior team members in the innovation and application centers.

Key Accountabilities

• Assist in conducting trials at the assigned laboratory or in application pilot plants.
• Assist with the assigned various production steps with relevant use of processing equipment by following guidance.
• Assist with handling samples with appropriate evaluation tools by following guidance.
• Assist to register and report results to projects leaders by following the established templates and processes.
• Perform routine check and report issues to the process owner for action, such as production issues, disfunction, missing information and missing raw materials.
• Understand and comply with product and personal safety regulations and other procedural compliance regulations.
• Handle basic clerical, administrative, technical or customer support issues under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualification

• High school diploma, secondary education level or equivalent
• Basic knowledge of the food industry
• Other minimum qualifications may apply

United Overseas Insurance (UOI) is a member of the UOB Group.

Established in 1971, UOI is the only locally listed General Insurance company in Singapore.

The Company’s principal activities are the underwriting of general insurance business and reinsurance. General insurance covers a broad spectrum of insurance classes, e.g. fire, marine, motor, engineering, general accident and liability business.

UOI is a reliable and stable mid-tier insurer, focusing on achieving quality underwriting results. We are customer-centric and take on measured risks to underwrite on portfolio basis. We focus on customer-retention leveraging on the bank and UOI’s products and benefits. We are prudent in our approach; hence, we are known for achieving high underwriting margins. Our profitablilty over the years reflects our financial strength.

As a growth-oriented company, we continue to innovate and expand in Singapore and in the region.

We have vacancies for suitably qualified individuals to join UOI in the Claims Division.

Responsibilities

• Conduct investigation, negotiation and settlement of claims and recoveries, ensuring that these are carried out equitably and expeditiously
• Maintain proper records to enable the identification of claim trends and inform underwriters immediately of any adverse trends or issues
• Conduct recovery action against Reinsurers and Third Parties
• Monitor the provisions for outstanding claims
• Assist in the general training of staff
• Review outgoing mail of assigned classes of claims to ensure accuracy
• Assist in the supervision of work in the Division to ensure that work is processed correctly and expeditiously
• Assist in checking of data entry in relation to GST with respect to claim payment
• Yearly review of claim files

Requirements

• Diploma in any discipline
• BCP, PGI & HI Certified
• At least 3 years of relevant claims experience
• Meticulous and organized
• Team player
• Good interpersonal and communication skills

Join us now! Interested candidates please email your detailed CV to [email protected], and grow with UOI today!

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Project Operation Specialist to be part of their Operation team for ongoing transformation projects. They are located in the East - easily assessible.

The Project Operation Specialist's responsibles are:

• Timely and accurate registration of shipments into the CW1 forwarding system.
• Update internal and external systems with precise shipment data.
• Ensure adherence to all security arrangements and procedures.
• Verify the completeness and accuracy of all forwarding documents.
• Collaborate and monitor Permit Declaration activities with the permit declaration vendor.
• Coordinate customer booking requests at both origin and destination through call forwarding.
• Proactively follow up, coordinate, and communicate shipment information with stakeholders, including subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices.

Job Requirements:

• Min Diploma and above
• Min 1 years of relevant experience in freight forwarding/ shipping industry
• Familiar with Microsoft Excel
• Experience in custom declaration (Import & Export)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is seeking a passionate Tax Specialist (Director level) to assist their clients navigate the complex cross-border tax regulations worldwide. With operations in Canada and China, they have now set up a new base in Singapore to further enhance their cross-border tax and financial consulting service.

This person should have excellent knowledge of tax laws and federal regulations, ensuring the accuracy of tax statements, and filing it accurately and efficiently. You must be highly-analytical and communicative, especially on explaining tax-related documents to the management or the clients, as well as analyzing tax computations and managing the companies’ financial transactions, but not limited to:

• Providing expert advice and guidance on tax-related matters, ensuring the clients are compliant with all applicable laws
• Drive & manage all tax queries & audit for the entities in the relevant expects
• Develop tax planning strategies for high net worth individual, entrepreneurs and business owners but not limited to cross-border tax, financial arrangement for example: investment, retirement solutions or business succession planning
• Evaluating clients’ financial and legal circumstances to determine applicable tax obligations and liabilities
• Tax-effiient acquisition structure strategies for clients
• Conducting tax health checks (audit records) to identify potential risks and areas of tax exposure, accounting and financial due diligence
• Staying up-to-date with changes in international cross-border tax laws and regulations

Requirements:

• Bachelor’s Degree in Commerce or the equivalent, Master’s Degree in Law from a reputable university
• CPA qualified min. 15 years experience as a Tax Specialist, experience in tax governance, compliance and consulting (both in-house or consulting firms)
• Good knowledge of cross-border international taxation and financial planning (with particular focus within the Chinese, American and Canadian region)
• High degree of accuracy and attention to details
• Strong communication skills in English and Mandarin – both oral and written. Proven ability to collaborate across various functions and operations
• Proven track record of cross-border (U.S., China, Canada) in successfully managing tax audits, ultimately enabling clients to operate minimal risks at maximum cost efficiency

Our client offers a competitive remuneration package that includes a Basic Salary + Fixed Monthly Allowance. Interested applicants can apply direct and please kindly note that only short-listed candidates will be contacted.

As part of NOV’s Corporate Regional Payroll Team based in Singapore, the role of Payroll Specialist will work alongside the rest of the Regional Payroll Team which provides multi country payroll processing and support. This role will be directly responsible for supporting the business units in Australia and New Zealand.

The Payroll Specialist’s responsibility is to ensure the timely processing of the monthly and semi-monthly payroll calendar, with an ability to work to stringent deadlines, ensuring a high level of accuracy at all times.

Working closely with our Corporate HR/Payroll team, Managers and Employees directly, to offer and maintain a high level of customer service throughout each aspect of your role in support of the business and their needs. As Payroll Specialist you will be able to adapt to changing priorities and requirements whilst exercising good judgement based on business need as well as be quick to identify critical information and respond appropriately. You will be committed to self-improvement and development.

DUTIES & RESPONSIBILITIES:

• Responsible for the full spectrum of tasks regarding the monthly and semi-monthly payroll for Australia and New Zealand.
• Ensure accurate and timely processing of payroll in accordance with local statutory requirements and regulations
• Provide day to day operational payroll support and work closely with NOV’s outsourced vendors to increase effectiveness and efficiency of payroll processing.
• Be the first point of contact for your supporting business units in handling payroll queries and updates.
• Prepare Payroll master data inputs to the payroll system, ensuring accurate handling of data.
• Provide necessary support and cross coverage to the other Payroll Specialists in the Regional Payroll Team, on overall team responsibilities.
• Perform time file reconciliation and assist timekeeper to resolve issue promptly.
• Prepare and submit accurate bank files for each payroll timely, monthly statutory files, monthly deductions payments to various external agencies.
• Submit Tax clearance for resigned, Expat and transferred employee.
• Process annual income tax submission.
• Distribution of payroll for inter-company billing and Payroll Costing report to respective ledger controller.
• Assist with balance sheet reconciliation queries.
• Preparing payroll data for SOX testing and audit purposes.
• Investigate and resolve any discrepancies in payroll, with appropriate quality checks and auditing.
• Consolidation of different payrolls in different countries
• Participate as a Regional Payroll Team member in the support of key projects & initiatives undertaken by the Regional Payroll Team overall.
• Liaise with Corporate HR & Finance as applicable with associated payroll requests and reporting.

QUALIFICATIONS

• Minimum Diploma in Human Resources / Payroll or related field (essential)

EXPERIENCE

• Minimum 4 years’ experience of working with computerised payroll systems (essential)
• Computer literacy (including good command of Microsoft Office: Excel, Word, Outlook) (essential)
• Payroll experience essential
• International payroll (desirable)
• Experience with Australia and New Zealand payroll rules (desirable)

SKILLS, TRAINING OR SPECIAL KNOWLEDGE

• Systems including ADP Payroll, Kronos T&A (desirable)
• Able to understand, evaluate and payroll data.
• Proficient in English both written and verbal.
• Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks.
• Able to apportion time effectively to complete tasks.
• Confident and professional when representing the company in person and in writing.
• A strong sense of customer focus (internal/external).
• Committed to self-improvement and development through the role to achieve career goals.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

· US MNC

· Location: West, Lok Yang

· 1 year contract with full benefits and completion bonus

Key Responsibilities

· Develop and implement a comprehensive global paid media strategy that aligns with Company Innovations' business goals and brand values.

· Manage large-scale media budgets and ensure optimal allocation across various channels for maximum ROI.

· Lead the planning, execution, and optimization of paid campaigns across all channels, including search, social, display, video, and programmatic advertising.

· Collaborate with cross-functional teams, including brand management, creative, analytics, and sales, to ensure cohesive messaging and strategy.

· Analyze and report on campaign performance, providing actionable insights and recommendations to stakeholders.

· Stay ahead of industry trends and advancements in digital media, adopting new and innovative approaches to drive performance.

· Build and mentor a high-performing global paid media team, fostering a culture of excellence and continuous improvement.

· Negotiate and manage relationships with media agencies, platforms, and other partners.

· Ensure compliance with all legal and regulatory requirements related to advertising and media.

Requirements:

· Bachelor s degree in Marketing, Advertising, Business, or a related field; Master’s degree preferred.

· Minimum of 10 years of experience in paid media with a proven track record of successful

· full-funnel omni-channel campaigns.

· Strong expertise in both brand and performance marketing, with the ability to balance long-term brand building with short-term sales objectives.

· Exceptional analytical skills, with proficiency in analytics tools and platforms.

· Excellent leadership and team management abilities, with experience leading global or multi-regional teams.

· Outstanding communication and interpersonal skills, with the ability to influence and engage direct and indirect reports and peers.

· Strategic mindset with a focus on innovation, efficiency, and scalability.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Title: Quality System Manager, Singapore

Company: Public listed organisation. Attractive perks.

Location: West

Position Responsibilities:

· Responsible for all the audits from scheduling, review and closure of findings (Internal Audit, Supplier Audit, Customer Audit, Regulatory Audit).

· Lead the QA team for system qualification, implementation and assessment for inbound material to finished goods for continuous improvement.

· Review manufacturing practices including the prerequisite program, process control with production for continuous improvement.

· Microbiologist which oversea the microbiological lab operation and work with microbiological lab supervisor for troubleshooting for any issue related to microbiology testing.

(an advantage, if have this working knowledge).

· Work with regulatory department such SFA, NEA to ensure system in place is adequate and sufficient.

· Approve the training material for regular GMP/Food Safety training.

· Assist in incident management, complaint handling and conduct product risk assessment.

· Proposals & Recommendations- Review the audit report to identify improvement plan, and recommend effective preventive action to prevent reoccurrence of non- conformance.

· Make decision on new vendor approval and the approach to adopt for continuous improvement

To be successful in the role, the incumbent should have the following qualities:

· Bachelor degree in Food Science & Technology or related field

· Minimum 3 years’ experience in quality inspection, auditing and testing experience or industry-specific experience with 1 year of management experience required.

· Good working knowledge of MS Office

· Knowledge in ISO, HACCP and FSSC 22000, Good Manufacturing Practice (GMP)

· Effective and good communication skills in both written and spoken

· Ability to prepare required quality and other reports for business review

· Good knowledge in food safety & quality system such as ISO, HACCP and FSSC

· Organized with the ability to prioritize, multitask and navigate in ambiguous environment

· Good leadership skill to lead the quality assurance team for system compliance and country requirement.

· Independent and highly self-motivated who works well in a team.

· Attention to details and observant.

· Growth mindset to strive for improvement.

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Pharmeng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Cleaning Validation Specialist with solid experience in equipment qualification and pharmaceutical solutions in Life Science industries for a role in Singapore.

Objectives of this Role:

A Cleaning Validation Specialist is responsible for ensuring that cleaning procedures for equipment and facilities in highly regulated industries, such as pharmaceuticals, biotechnology, and medical devices, are effective and meet regulatory requirements. The job description for a Cleaning Validation Specialist may include the following responsibilities:

Develop and execute cleaning validation protocols for equipment and facilities to ensure they are cleaned to appropriate levels and are free from contamination.

Perform risk assessments and develop risk-based cleaning validation plans to ensure equipment and facilities are cleaned to appropriate levels.

Develop and implement cleaning procedures, methods, and acceptance criteria for equipment and facilities to ensure consistent and effective cleaning.

Review and approve cleaning validation protocols, reports, and related documentation.

Work collaboratively with cross-functional teams, including manufacturing, quality assurance, and engineering, to ensure compliance with regulatory requirements and industry standards.

Investigate and troubleshoot cleaning validation issues and provide recommendations for corrective and preventive actions.

Stay current with industry trends, regulations, and best practices related to cleaning validation.

Skills and Qualifications:

• Bachelor's or Master's degree in Chemistry, Pharmacy, Chemical Engineering, or any related field.
• Solid 3 and up years of experience with specific experience within (bio) pharmaceutical (or related industries) and GMP is desirable; Junior with a minimum of 2 years is welcome to apply.
• Proven experience in cleaning validation in a regulated industry is highly valued.
• Has a knowledge in regulatory requirements such as FDA, GMP, and ISO.
• Excellent communication skills, attention to detail, and problem-solving skills are also important for this role.
• Proficient in English, both in speaking and in writing.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe and Asia. At PharEng Technology, we value everyone's unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don't just accept difference --- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUDBR7VB

• Normal working hours
• Exposure to latest technology

About the company

Our client is an established multinational end user company. As part of their plan to invest in technology, they are now hiring a new SOC Engineer / Analyst (Cyber Defence)- Incident Response to be part of their Cyber Security team here in Singapore.

About the job

• Reporting directly to Head of Cyber Security, SOC, your role involves:
• Ensuring incident Responses towards IT security threats are well managed. Ensuring timely triage of cybersecurity incidents, investigation and incident response for Cyber security incidents
• Managing security operation to ensure implemented security technologies and controls are effective and adequate to protect the company
• Conducting Identifying root cause and remediating of cybersecurity incidents
• Providing advisory on security threats and vulnerabilities. This includes performing vulnerability scans and analyze results of scans
• Directing post-mortem activities following critical incidents
• Overseeing the development and execution of corporate security awareness and training programs. This includes getting the buy-in of senior business stakeholders which includes securing funding for IT security programs
• Enhancing early detection capability - Driving lessons learned activities after incidence closure to identify potential gaps in security control

Skills and experience required
As a successful applicant, you will have at least 3 years of experience in IT Security / SOC / Incident response / SIEM / Splunk / Incident response.

Whats on offer

This is an excellent opportunity to join an established company with ambitions to scale up their IT security capabilities.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/ (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUDBR7VB (EA: 94C3609/ R1219669)

JOB TITLE: SUBJECT/SPECIALIST TEACHER

Links to: Learning Area Leader

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

As a Music teacher you will be required to efficiently and effectively support the Music Department in its delivery of high quality teaching and learning. You are required to be a highly collaborative, innovative and reflective practitioner who follows an inquiry based approach to create learning experiences that engage and challenge all learners. Candidates should be keen to integrate music into all aspects of school life, participating in many extra curricular activities and events.

Experience of teaching the PYP or other inquiry based Curriculum is an advantage. As is experience of, or the ability to teach music across the whole of Primary School (including Early Years).

ROLE AND RESPONSIBILITIES

Employing effective pedagogy that enables children to become successful and self-regulated learners who achieve personal excellence by:

• Building learning-focused relationships
• Empowering children to become independent learners
• Being clear about what is to be learnt
• Using assessment information to plan progression
• Using appropriate assessment tools for formative and summative assessment
• Providing high quality scaffolding and feedback to learners
• Encouraging children to reflect on their learning
• Engaging children in the co-construction of their learning progression
• Involving parents in their children’s learning through learner-led conferences and regular parent – teacher dialogue
• Employing and integrating ICT as a tool that improves children’s learning and assists learners to solve authentic problems related to “real-world” problems or issues
• Involvement in whole school events and activities as required
• Working with learners as a homeroom tutor as assigned

A TYPICAL DAY

My day starts at 8am, although like my colleagues, I often arrive earlier to get set up for the day. I am teaching 4 out of a possible 5, 60 minute lessons today across different year groups. The school really supports me in thinking outside the box to creatively develop new and exciting learning opportunities in different learning environments. As it is the start of the year, I am really working hard to learn all the names, make a connection with every learner and build learning-focused relationships. At lunchtime I have a duty in the cafeteria and talk to the learners about their day. The teaching day finishes at 3.25pm and today I am running an after-school activity with technical lego in the Makerspace as this is a passion of mine! After I return the learners to the cafeteria to be picked up, I head back to my learning area to collaborate on some planning, complete some marking and check my emails. I am looking forward to the forthcoming Learning trip and will pop to the nearby shops on the way home to get some equipment ready for the trip.

QUALIFICATIONS AND SKILLS

• A relevant degree plus teaching qualification (or equivalent)
• Higher degree or recognised professional qualification (preferred)
• Evidence of continued relevant professional development
• Experience in teaching learners with diverse needs
• At least 2 years of relevant experience in an international school environment where the school curriculum focused on PYP, MYP, IBDP and/or UK (preferred)

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Interested candidates may apply via https://careers.taylors.edu.my/job-invite/3118/

Who we’re looking for

The Service Quality Senior Offer will be responsible for day-to-day feedback, service recovery and complaint handling that comes through Call Centre as a touchpoint.

What you’ll do

• Acts as the main contact point for all intra and/or inter-department feedback and complaint handling and liaise with affected business or support unit to determine the cause of issue and resolution for customer.
• Ensure timely handling of customer issues raised and proactively follows up to ensure all stakeholders are kept informed and does their part in addressing customer's issues and resolution promptly.
• Embody customer engagement & professionalism by showcasing excellent customer handling skills and appropriate service recovery when necessary.
• Collate, analyze and identify customer service gaps in the customer experience feedback, complaints and compliments to provide business intelligence for the Call Centre and the Bank.
• Recommends improvements in work processes or systems based on identified gaps to contribute to the improvement of Call Centre’s overall performance.

The knowledge, experience, and qualifications you’ll need to succeed

• A university degree holder in any discipline with minimum 2 years’ of relevant work experience in Complaints Management familiar with banking and/or credit cards process, products and systems (prior experience as universally-trained UOB Call Centre staff preferred).
• Excellent written and spoken communication skills in English, with ability to influence and persuade stakeholders. Bilingual in a second language (spoken and written) is an advantage.
• A strong customer service mindset with good communication, excellent problem solving and complaint management skills to represent the Bank to customers and general public
• Possess strong interpersonal skills, resourceful and able to work independently and as a team.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.

About the Company

China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, headquartered in Hong Kong, China. CMI has expanded its footprint in 36 countries and regions.

Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international telecom services and solutions to international enterprises, carriers and mobile users.

Job Description

• Project management for data business service delivery, including IEPL/IPLC, IDC, MPLS VPN, IP Transit and etc.
• Manage and provide regular progress update during the project lifecycle for new circuit installation, upgrade, and relocation etc.
• Liaise with customers and vendors to facilitate service requirement to ensure the project progress on schedule
• Conduct risk management, procedure optimization and escalate all outstanding issue during provisioning stage.
• Consolidate, revise and update internal reports weekly and monthly.
• To support ad-hoc tasks assigned by team manager

Requirements:

• Bachelor's degree or above
• Technical background such as CCNA, CCNP, IP networking skills are preferred
• Minimum 3 years of experience
• Excellent teamwork skills, hardworking, self-motived and able to work under pressure
• Excellent written and verbal communication skills in both English and Mandarin as this role needs to liaise with Hong Kong headquarters.
• Singaporeans are highly preferred.

*Candidate with more experience will be considered as Senior Project Specialist

Taxation Accountant/ Tax Specialist

Working Days: 5 Day A week
Working hours: 8:00am-5:00pm or 9:00am-6:00pm
Working Location: Pandan Road
Salary: $5000 - $7000
Company Transport will be provided when candidate choose 8:00am-5:00pm working hours.

Responsibilities

• Responsible for the overall tax compliance matters including corporate income tax, withholding tax, indirect taxes, transfer pricing study and etc.
• Prepare/review the annual tax returns and ensure compliance to tax laws and regulations
• Prepare/review the monthly corporate tax provision and tax accounting reporting (ie. deferred tax computation)
• Conduct tax research and assist in identifying tax planning ideas and improvement opportunities
• Liaise with various competent authorities in respect of the tax related queries/issues & audits
• Advise and provide support as and when required on the tax compliance and implication
• Review and advise tax related contract clause including new project tendering, procurement contract and etc.
• Keep abreast on the latest development of new legislation and tax updates and advise for full compliance
• Other ad-hoc duties/tasks to be assigned as and when required.

Requirement:

• At least 5 years of experience in taxation, customs and finance
• Candidate shall have more than 5 years tax experience in commercial or professional firms
• Professional experience in taxation with audit/tax firms preferred
• Tax Consultancy background preferred
• A graduate of Business or Accounting is desirable
• Proficient in Excel

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Introduction

Nextkidney SG is a subsidiary of Nextkidney, a Dutch medical technology company based in Singapore. We are focused on the development of sorbent based dialysate regenerative device for use in a portable hemodialysis device. Our vision is to be the global leader in making portable dialysis affordable and accessible to all.

Learn more about us at www.nextkidney.com

Job description

Nextkidney SG is seeking dedicated and talented individuals with a proactive and positive ‘can-do’ attitude to join our team as QA Engineer. As part of the R&D team , you will influence the development of a new generation of home hemodialysis device, as it transitions from design to mass production.

Responsibilities:

1. QMS Management:

• Oversee and maintain the Quality Management System (QMS) to ensure compliance with regulatory standards, including ISO 13485 and 21 CFR 820.
• Develop, implement, and maintain quality policies, procedures, and processes to support the QMS.

2. Regulatory Compliance:

• Stay abreast of industry regulations and standards related to medical devices (eg, EU MDR, FDA regulations and relevant standards).
• Work closely with regulatory affairs to ensure products meet all necessary regulatory requirements.
• Assist in preparation and consolidation of technical documentation needed for both manufacturing transfer and regulatory submission.

3. Process Improvement:

• Identify areas for process improvement within the QMS and collaborate with cross-functional teams to implement changes.
• Facilitate investigation and root cause analysis of non-conformities and documentation and implementation of CAPA.
• Conduct internal audits to assess and improve compliance with established processes.

4. Risk Management:

• Participate in risk management activities for medical devices, including risk assessments, mitigation strategies, and documentation.

5. Documentation and Reporting:

• Manage the creation, review, and approval of quality-related documentation, including standard operating procedures (SOPs), work instructions, and quality records.
• Generate reports on key quality metrics and present findings to management.

6. Training:

• Provide training and orientation to employees on quality processes and procedures to ensure a thorough understanding of QMS requirements.

Qualifications:

• Bachelor's degree in a relevant field (e.g., Quality Assurance, Engineering, Biology, etc.).
• Proven experience in Quality Assurance within the medical device industry.
• In-depth knowledge of ISO 13485, FDA regulations, and other relevant standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a commitment to maintaining high-quality standards.
• Certification in Quality Management (e.g., ASQ Certified Quality Engineer) is a plus.

Come join our team! Please reply with your resume and expected salary