Salary: 3000-4200 (salary package)

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.
• A project manager is a professional who leads a team through the project life cycle by planning, budgeting, scheduling and tracking a project plan. The project plan thoroughly explains how the project will be executed and includes a budget, timeline, schedule, roles and responsibilities among other things.

Job Description & Requirements

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

Role:

• Become a strong face of the company presence, firstly in Singapore and eventually across the entire APAC region.
• Develop accurate strategies and fast solutions, bringing a fresh perspective to secure new long-term customers.
• Drive sales growth.
• Conduct marketing activities, participate in marine-related events, and represent the company at exhibitions, fairs, and similar industry gatherings.
• Expand professional network.
• Enhance brand awareness.
• Build and manage a sales team.
• Develop creative projects to expand the business.
• Visit existing and potential customers on a regular basis.
• Provide weekly and monthly reports.

Requirements:

• Proven experience in sales within the Singapore marine industry.
• Strong contacts and established relationships with technical superintendents, technical departments, purchasing departments, and operations departments.
• Robust network with ship management companies, charterer companies, shipowners, etc.
• Confident in selling consumable products and chemicals.
• Ability to convince customers by presenting unique perspectives and effectively managing perceptions.
• Outgoing personality with strong communication skills.
• Ability to work under pressure and self-motivate.
• Experience with Salesforce is preferred.
• Experience in chemicals is an advantage.
• Able to thrive in a self-starting environment, driven by results.

Position: Sales Manager (Immediate Hiring)

• Responsible to achieve quota set for Van Sales Team.
• Need to do van sales using 10-14 footer box chiller truck as and when needed.
• Need to cover salesman using their chiller truck when they are on MC or leave.
• Support ad hoc deliveries to end customers.
• Manage Team Sales achievement and Delivery for Supermarket sales
• Need to do direct delivery to new outlets to open new accounts
• Customer management at all Store levels/ invoicing
• Ensure good customer relations with all Supermarket stores managers and ground Staff
• Daily Supermarket store order collection and delivery schedule management
• Support store promotion campaigns with setting up and tearing down.
• Manage Buyer on promotion and new product introduction and delivery of samples.
• Manage new customers requirements

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Key Responsibilities:

⁠Generate Sales leads.

Identify and approach new customers.

Develop and maintain a pipeline of potential customers.

Meet and exceed monthly sales targets.

People Management:

Build and maintain strong relationships with existing and new customers.

Meet customer satisfaction and loyalty.

Identify and address customer needs and concerns.

Sales and Marketing Collaboration:

Work closely with the marketing team to develop effective sales and marketing strategies.

Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

To identify target customers from FMCG, Hotels, and F&B sectors.

Familiar with all types of vegetables.

Reporting and Performance Metrics:

Be able to work according to the management's performance target.

Track and report sales performance and results.

Continuously improve sales performance and results

Requirements for Skills and Qualifications:

Diploma in Marketing, Business Administration, or a related field.

Strong communication, negotiation, and relationship-building skills

Ability to work independently and as part of a team

Knowledge of the local and regional vegetable / fresh produce market

Experience with sales and marketing strategies and tactics

Good presentation skill

Be able to handle stress and work in fast-paced environments.

Good computer skills, e.g., Excel, Word, and PowerPoint.

Excellent communication, negotiation, and relationship & partnership-building skills

Multi-lingual will be an advantage as this position will deal with various type of stakeholders.

LiT Strategy is a boutique strategy consulting firm specializing in providing consulting services to SMEs. We provide SMEs with quality business advisory services to help seize business opportunities and outperform their competitors.

We are looking for a candidate with 4 - 6 years of experience within the Consulting industry to join our team as an Associate Project Director. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Lead and manage delivery of assigned projects
2. Support engagement teams to develop business strategies and business plans for existing/new businesses
3. Liaise with clients (Up to C-Suite) to identify areas of improvements and provide recommendations for growth
4. Present results to the client's management team and implement recommendations incollaboration with the client's team members
5. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
6. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a graduate from Business, Finance, Accounting, Economics or other related majors
2. Possess 3 to 5 years of experience in Consulting within Singapore or the ASEAN region
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

We offer a competitive bonus incentive programme for top-performing candidates.

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our consultants can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume to [email protected]. Please indicate “Associate Project Director” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

An accounts administrator, also known as an accounts executive, is responsible for managing a company's accounts, including accounts payable and receivable. Their duties include:

• Handling payroll
• Recording invoices
• Managing other cash flow processes
• Documenting and updating a company's accounting database
• Reporting any discrepancies that may appear
• Preparing financial reports for upper management
• Liaising with third parties such as auditors and tax agents

To become an accounts administrator, you typically need a bachelor's degree in accounting, finance, or a related field, along with relevant experience in accounting or financial administration.

Job Description: Engineering Manager, e-Mobility

Reports to: Engineering Director, R&D, Automotive EV Battery Product
Location: Singapore

Durapower, a global leader in advanced lithium-ion battery solutions based in Singapore, specializes in the design, development, and manufacturing of cutting-edge energy storage systems. Our innovative battery solutions power a wide range of applications, including commercial electric vehicles (EVs) and industrial systems, with a commitment to quality, safety, and sustainability. Backed by strategic investors like Banpu, Durapower leverages its expertise and robust global supply chain to deliver end-to-end solutions.

Key Responsibilities:

• Managing a technical team locally to support China engineering team and Singapore Product team on sizing, designing and developing of battery system solutions for the EV/Marine application and specialty applications.
• Working closely with the Sales / Business Development team on project planning and government project engagements. Professionally engaging potential customers for project opportunities alongside with BD team. Liaising and leading with customer on technical discussion
• Involving and supporting the management team on the execution of key strategic initiatives in the automotive market.
• Act as the primary technical liaison between Durapower’s engineering team and automotive OEMs customers, ensuring seamless integration of Durapower’s battery modules and systems into commercial EV platforms.
• Analyse client specifications to align Durapower’s battery solutions with broader automotive subsystems, including powertrain, ECU, VCU, BMS, and fail-safe systems.
• Technical support to Singapore local project commissioning and aftersales team, as a consultant, for installing, integrating, commission a battery system on customer site. Also provide training of skillsets and knowledge to the project team, to build the capability of the project commissioning and aftersales team.
• Working with the quality team to review and enhance the existing product and testing, to ensure the quality and standards of the product.
• Ensure design validation and compliance with automotive safety and quality standards (e.g., ISO 26262, IATF 16949), guaranteeing the seamless integration of battery systems into commercial EVs.
• Working with the simulation team to analyze the capabilities of the proposed solution, to improve the engineering design and system configuration and integration, thus, to strengthen the mechanical structure as well as prolong the system cycle life.
• Conduct risk assessments, oversee project execution, and coordinate with Durapower’s Suzhou plant for manufacturing, testing, and timely delivery.

Requirements:

• Bachelor’s or Master’s degree in Mechanical Engineering, or Mechatronic, Electrical and Electronic.
• 8–15 years of experience in automotive design and vehicle system integration projects, specifically incorporating EV HV battery solutions.
• Automotive Electrification international standards, eg, UN, ISO, IEC, UL, CE, and etc anadvantage
• Background knowledge on BESS system design, integration, and technical pre-sales and aftersales skills
• Strong understanding of automotive subsystems, including electrical and electronic and software-driven components, along with expertise in international safety and quality standards.
• Owneership of assigned projects from interfacing with customers, technical negotiation/discussion, system design development, comissioning to aftersales.
• Good leadership, interpersonal, and bilingual communication skills (English and Mandarin) to collaborate effectively with international teams.
• Experience working with cross-cultural teams and a willingness to travel to Suzhou, China, as required.

Manage the projects in Singapore by driving all the construction activities and ensuring that the projects are completed on time, within budget, and of the highest quality. You will work closely with the consultants and contractors to obtain the necessary authority approvals as well as manage the tendering and contract process. You will be involved in the feasibility study and also working with the relevant department to ensure that the handing over of completed units to the purchasers is carried out effectively and efficiently.

Key Responsibilities:

• Responsible for the overall implementation and completion of construction projects within scheduled time, and cost and meet client quality requirements & contractual terms;
• Liaise and communicate effectively with clients/representatives and consultants;
• Provide professional advice/technical solutions to clients and consultants when required;
• Ensure compliance with safety & health standards, quality standards, and relevant governing codes;
• Study of M&E layout drawings details and coordinate with the consultants and sub-contractors to resolve any technical / site issues;
• Monitor and coordinate the site activities involving the sub-contractors, supervisors, and site workers;
• Other ad-hoc assignments.

Qualification / Experience

• Candidate must possess a well-recognized Honours Degree in Electrical/Mechanical Engineering/Project Management or any other relevant Diploma/Degree well recognised by BCA.
• Must possess at least 6 -10 years of project management experience in a local M&E construction environment, good experience in General Builder works will be an added advantage;
• Possess the relevant construction safety certs (CSCPM, BCSS, Work at Height, etc)
• With an analytical mindset and innovative problem-solving capabilities
• Excellent written and interpersonal communication skills (English and Mandarin) - to liaise with Mandarin-speaking associates
• Strong stakeholder management skills in interactions with various business associates
• Good understanding of the code of practice of M&E
• Willingness to take ownership and responsibility
• Independent, self-starter, and able to work under tight schedule
• Strong organisational skills

Role Name: General Manager (GM) for Envac SEA

Reporting to CEO & Regional President of Envac Region Greater China, SEA & India

Depending on the experience and qualification of the candidate, this role could start with a 6 to 12 months of transition to learn about Envac systems and operations as a Senior Project Director or Acting as a Regional COO role. After this transition, he or she will serve as an independent General Manager (GM) for SEA including Singapore and Malysia. As the candidate develops, he or she is likely to take additional responsibility to oversee other offices, for example, India and / or HK /TW. This role will be located in Singapore, it will require 15 to 30% travel.

Description of the Role

The GM of SEA will have full responsibility for the P&L for Singapore and Malaysia. He/She oversees full functions of the local management including Commercial, Projects, O&M, Technical, Procurement and Supporting functions such as Finance, HR, Admin, QS and EHS. He/She sets up and manages company priorities while setting leadership examples and strategic direction for team to make responsible decisions and execute effectively. The MD provides the regional CEO & President with applicable strategies and ensures the strategy execution is done for his / her responsible countries in alignment with Envac AB company objective of 2X5Y growth goal.

Key Duties and Responsibilities

The following list defines, not limited to, the role’s duties and responsibilities:

• Be the P&L owner including order intake, revenue timely generation, gross profit, EBIT, cost control, cash flow and working capitals.
• Be responsible for the company’s annual financial budget setup that supports the 2X5Y goals and is committed to overcome difficulties to achieve annual budget plan and strategy plan.
• Actively design and support human resource strategies for performance evaluation, staffing, training, talent development and retention. Establish a healthy succession plan while managing company knowledge retention risks and cost effectiveness.
• Be hands-on, when necessary, as the team has pockets of gaps, can supervise with solid background and coaching skills to provide guidance and motivation to drive maximum performance.
• Be proactive with ownership to minimize company risks including contract management and project management.
• Be a team player to look out for regional wellbeing and actively contribute to the region. For each site, create certain expertise to support the region. For Singapore, make expertise in technical, SCM and project management a proud site to share and support the region.
• Be strategic and firm in tough discussions with housing authorities, main Contractors and partners.
• Be a visionary. Can focus on daily priorities without losing sight of country goals and regional mission. Communicate effectively to bring visionary culture to the team.
• Be systematic:
  • Establish productive team cadence for personal growth and team alignment.
  • Formulate corresponding management systems and implement to minimize company risks and improve company image.
  • Play an integrated role in establishing and strengthening company culture through leading by examples. Be the positive influence for brand promotion and IP protection.
• Preferred candidates with the following capability will be highly considered:
  • Track records of creating, executing and sustaining workable processes (project management, distributor management, pricing strategy, contract design and management…) to enable regional efficiency and compliance.
  • Ability to influence and make changes with existing company leaders with deep history and ways of operations who will be willingly following him / her to adopt a productive system and culture to support the growth goal of the region.
  • Work expertise: Solid track record of problem solving to grow business especially in Asia, as VP/GM type of roles with full functions
    • Hands-on engineering project management experience with track record of efficiency contribution to the business results
    • Experience in supply chain management and cost efficiency achievement during project definition and executions.
    • Hands-on engineering business sales – designing, bidding and contract setups.
    • Savvy expertise in dealing with partners (consultants, agents, distributors…) and JV partners with track record of successes.
• Other Preferred Requirements:
  • Language / cultural background: prefer oversea experience, fluent in English and preferably can also communicate in Chinese.
  • Leadership style and attributes:
    • Connectivity / attraction with people of all types, a well-respected and influential leader
    • Well-balanced sense of judgements
    • Sound decision making capability especially under VUCA (examples)
    • Style of being efficient, and results-oriented without losing followers
    • A powerful people leader creating desirable culture (examples)

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

A growing company, SendQuick seeks a dynamic and motivated Channel Sales and Account Manager to join our IT solution sales team. The person should have prior channel sales or key account management experience in IT solution sales. You should preferably be able to do the following:

• An independent and self starter and able to seek new sales opportunities
• Able to identify, contact, present, close and engage the distributors and resellers partners
• A sales person with strong commission earning motivation
• Be comfortable to make cold call and get new leads
• Be comfortable with technology in areas of IT systems, solution and communications
• At least 2 years in IT solution sales experience (Channel sales preferred)
• Good communication skills and able to talk to people at all levels
• Patient and understand customer requirements
• Able to work as a team and meet customers' needs
• Diligent, hardworking and work with VP Sales for reporting and strategies
• Able to meet and exceed sales target
• Willing to travel regularly to Indonesia and other countries.

You will be trained to sell SendQuick's solution including messaging systems. solution and cloud services.

Remuneration package includes Basic + Allowances + Commission.

The person should have a good command of English and understand Indonesia culture and able to make business presentation to group of people. Familiar with Microsoft Office tools are essential. Preferably a Degree holder but talented individuals are welcome to apply.

What will you do:-

• Handle full/partial sets company account, maintain a documented system of accounting policies and procedures.
• Monthly account closing and management reporting
• Actively involved in the new ERP system
• Keep track of inventory inflow and outflow
• Provide administrative support to Sales & Service Department
• Assist HR in Updating & maintaining employee benefits, employment status & similar records
• Handle general office administrative matters or any other ad-hoc duties assigned

What it requires:-

• At least 1 to 2 years of relevant working experience
• Knowledge and proficiency in accounting technology software and databases and other business intelligence software
• Bilingual in English and Chinese as required to liaise with Mandarin-speaking customer and colleagues
• Strong time management and prioritization skills
• Excellent communication
• hardworking and genuine personality

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity

Candidates must be willing to travel to Tuas

5 Day work week

Role:

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Support Senior Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with the Finance Managers to support the Directors and Group Management to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

Requirements:

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

Job Responsibilities

• Develop and implement comprehensive procurement strategies for marine operations (stores and vessel spares), ensuring alignment with company goals and objectives.
• Oversee the procurement of marine-related goods and services, including ship spare parts, equipment, provisions and other operational needs.
• Manage the end-to-end procurement process, including sourcing, vendor selection (multiple quotes) and negotiations ensuring cost-effectiveness and timely delivery.
• Identify, evaluate, and establish relationships with key suppliers and service providers in the marine industry.
• Negotiate favorable terms, pricing, and contracts with suppliers, ensuring compliance with organizational policies and regulations.
• Monitor supplier performance and maintain a database of qualified vendors, focusing on quality, delivery timelines, and cost control.
• Oversee the drafting, negotiation, and management of contracts related to marine procurement, including shipbuilding, maintenance, dry-docking, and repair services.
• Ensure that all contracts comply with local and international maritime regulations and company policies.
• Resolve contract disputes and manage risk by ensuring legal and regulatory compliance throughout the contract lifecycle.
• Monitor and manage the procurement budget for marine operations, ensuring cost control and effective use of resources.
• Develop cost-saving initiatives and negotiate better terms with vendors to reduce operational expenses.
• Prepare regular reports on procurement activities, budget adherence, and cost-saving measures for senior management.
• Apply Effective inventory management onboard ships for effective cost control.
• Lead and mentor the marine procurement and contracts team, ensuring that team members are equipped with the necessary skills and knowledge.
• Set performance goals for the procurement team and monitor progress toward achieving those goals.
• Foster a culture of continuous improvement and innovation within the procurement department.

Job Requirements

• Bachelor’s degree in Supply Chain Management, Marine Engineering, Business Administration, or a related field. A Master’s degree or professional certifications (such as CIPS) in procurement or supply chain management is preferred.
• 10 years of experience in procurement and contract management within the marine industry (Vessel spares, stores, provisions) with a proven track record of leadership and cost-saving initiatives.
• Knowledge: In-depth knowledge of marine operations, shipbuilding, repair, and maintenance contracts, as well as international maritime regulations.
• Strong negotiation and contract management skills.
• Excellent leadership and team management abilities.
• Analytical mindset with experience in budget management and cost control.
• Strong communication and interpersonal skills for vendor and stakeholder management.

At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Job Scope:

As a Product Manager for our cutting-edge hardware-based cybersecurity product, you will be responsible for the end-to-end management of the product lifecycle, from concept to launch, and ongoing management post-launch. You will work closely with the engineering, sales, marketing, and customer success teams to ensure the product meets market demands and drives business growth.

Your key responsibilities will include:

1. Product Strategy:Define and communicate the product vision, strategy, and roadmap in alignment with company objectives.
   Conduct market research to identify key trends, customer needs, and competitor offerings to inform product development.
   Be highly skilled in translating technical capabilities into commercial opportunities that generate business value.
2. Product Development:Collaborate with R&D and engineering teams to design, develop, and test new features or updates to the cybersecurity product.
   Manage the product development cycle, ensuring timely delivery of high-quality products.
   Prioritize product features and manage the product backlog.
   Build scalable systems and processes into the product to ensure smooth integration and long-term growth potential.
3. Go-to-Market Strategy:Develop and execute go-to-market plans for product launches.
   Coordinate with marketing and sales teams to position the product effectively in the market.
   Monitor the success of product launches and continuously optimize strategies for better market penetration.
4. Customer Engagement:Engage with customers to gather feedback and insights on product performance and identify areas for improvement.
   Serve as a subject matter expert in customer interactions, working with customer success teams to ensure satisfaction.
5. Cross-Functional Collaboration:Collaborate with various internal teams (engineering, sales, marketing, etc.) to ensure alignment on product strategy and execution.
   Ensure that all product documentation, user guides, and sales materials are up-to-date and comprehensive.
6. AI Integration for Data-Driven Decision Making, Workflow Efficiency, and Commercial Success:Analyze product usage data and customer feedback to make informed decisions about product improvements and new features.
   Utilize AI tools and data analytics to gain deeper insights into customer behaviors, market trends, and product performance, driving intelligent decision-making.
   Leverage AI to automate and streamline workflows, enhancing operational efficiency across product development and management processes.
   Implement AI-driven automation for repetitive tasks, freeing up time for strategic initiatives and improving cross-team collaboration.
   Be commercially astute, using AI insights to create scalable business models and systems that enhance product market fit and profitability.

Requirements:

• Education:Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.
• Experience: 6+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
  Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
  Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
  Strong commercial acumen with the ability to translate technical product features into business value.
• Technical Knowledge:Deep understanding of cybersecurity, hardware, and embedded systems.
  Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
  Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
  Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
  Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Skills:Strong leadership, communication, and project management skills.
  Ability to analyze market trends and customer needs to define product strategies.
  Excellent problem-solving skills and a data-driven approach to decision-making.
  Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
  AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
  Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.
• Personal Qualities:Strategic thinker with a passion for technology and cybersecurity.
  Strong collaboration skills with the ability to work effectively across departments.
  Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.

Experience:

• 5+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
• Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
• Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
• Strong commercial acumen with the ability to translate technical product features into business value

Technical Knowledge:

• Deep understanding of cybersecurity, hardware, and embedded systems.
• Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
• Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
• Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
• Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Strong leadership, communication, and project management skills.
• Ability to analyze market trends and customer needs to define product strategies.
• Excellent problem-solving skills and a data-driven approach to decision-making.
• Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
• AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
• Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.

Personal Qualities:

• Strategic thinker with a passion for technology and cybersecurity.
• Strong collaboration skills with the ability to work effectively across departments.
• Ability to manage multiple priorities in a fast-paced environment.

Job Scope:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Working Arrangement:

Duration: 1 Year (from Feb 2024 onwards)

Working Hours: 9am to 630pm (Mondays to Fridays)

Location: City Hall

Salary: $3500-$4000/Month

Requirements:

• Diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile.

• An interest in local history

• Excellent communication and interpersonal skills

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required

EA License No.: 96C4864

Reg. No.: R22110485