Ship Management and Marine Logistic Company is looking for a committed Assistant Technical Superintendent / Technical Superintendent to join our team:

Job responsibilities:

• Support Senior Technical Superintendent to manage the technical operation of the fleet of oil tankers.
• Oversee daily quotation and requisition process for service and store needs.
• Monitor, attend and follow up with the ship’s Class Survey, routine inspections, oil major inspections, TMSA, statutory surveys and third-party ship inspection.
• Coordinate and attend to all technical matters pertaining to ship upkeep maintenance, operation and performance including repairs and dry-docking.
• Monitoring and updating ship’s technical Plan Maintenance System (PMS).
• Prepare and manage financial budgets and cost control for maintenance, repairs, stores, modifications, and dry docking while ensuring compliance with industry, Class, International and statutory regulations of ISM/ISPS/MLC.

Requirements:

1. Diploma/Degree in Marine Engineering (Maritime or Electrical Engineering majors are preferred)

2. Sea faring work experience as Marine Engineer (minimum COC Class 3) on Tankers

3. Planned Maintenance System (PMS) Experience

4. Responsible, resourceful & able to work independently

Kindly email your detailed resume to [email protected]

Please indicate your expected salary and earliest start date in your resume.

Only shortlisted applicant will be notified.

Sales Assistant

Working location: Kallang
Working hours: 830am to 6pm
Working day: Mon-Fri
Salary: $3000 - $3800

Roles & Responsibility

• Handle customer inquiries.
• Coordinate with the sales team to respond to customer requests and issues promptly.
• Prepares and deliver sales quotes, purchase orders, delivery orders.
• Follow up and track various metrics related to sales and projects.
• Support finance team with information needed for various invoicing matters.
• Assist in liaising with suppliers, follow ups, etc.
• Other ad hoc duties as assigned by management.

Requirement:

• At least 3 years working experience.
• Proficient in Office Productivity Tools such as Microsoft Office

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Recruitment of direct staff
• On-Boarding process such as issue Appointment Letters
• Off-Boarding process such as handle staff resignation processes
• Assist staff in training registration & recording of Training KPI
• Payroll process for direct staff
• Administrative work

Requirements

• minimally GCE A level and above
• able to start work on short notice

Interested and qualified candiates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job responsibilities 工作职责:

• Maintain proper rotation of ingredients in all chillers to minimize wastage/spoilage 保持所有冷却器中成分的适当轮换，避免浪费/变质
• Stock-taking of ingredients (Every month-end) 原料盘点（每月月底）
• Preparing of ingredients for customers’ orders为 客户的订单准备食材
• Cutting/ Slicing of ingredients according to dishes 根据菜肴切割/切片食材
• Monthly cleaning of plate shelves 每月清洁盘架
• Any other ad-hoc duties assigned by Head Chef总厨指派的任何其他临时职责

Requirements要求:

• Prior experience in Chinese cuisine will be an added advantage 有中餐经验将是一个额外的优势
• Always maintaining a good hygiene level at all times, be it personal or within own department 始终保持良好的卫生水平，无论是在个人还是在自己的部门内
• Able to work well independently as well as in teams 够独立工作以及团队合作
• Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays. 必须能够每周工作6 天，包括延长工作时间、轮班工作、周末和公共假期
• Possess a valid Food hygiene certificate 拥有有效的食品卫生证书

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

No experience/Diploma in Precision/Mechanical/Mechatronic/Electrical/Electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2400-$2800+OT+allowances>$3K++

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Address: Gul Circle (Have company bus transportation islandwide)

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Assistant School Manager

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $4,000 - $5,000

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A key member of the NUS College’s Communications team, this role will champion the digital marketing efforts of NUSC across key digital platforms, including monitoring trends and insights, to elevate our online brand presence and drive the College’s brand impact, experience and marketing campaign effectiveness.

Channel Management & Growth

• Lead and manage key digital properties such as NUSC website, employee portal and social media channels that support the College’s marketing campaign needs, brand building imperatives and achieve positive user experiences.
• Strengthen and drive the smooth operations of the NUSC website and employee portal, working closely with internal resources (IT), external vendors and content owners, to achieve high operational readiness in support of key campaign launches.
• Measure and report performance of all digital assets and campaigns and assess strategies against goals (ROI and KPIs).

Campaign Management & Optimisation

• Collaborate with campaign leads and content owners to design and execute digital marketing plans and campaigns in Singapore and Asia, with a focus on brand awareness and admissions lead generation/conversions (SEO/SEM, paid advertising, email marketing, social media marketing etc).
• Leverage analytics tools like Google Analytics and equivalents to monitor campaign performance and generate actionable insights for reporting/calibration.
• Manage relationships with external agencies and vendors to ensure effective execution of marketing campaigns.

Best Practices & Training

• Stay up-to-date with the latest digital marketing trends, tools and best practices in the higher education and youth segments in Singapore and the region.
• Act as the digital champion and impart user training and best practices within internal units across the College.
• Work with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

• Minimum 6 to 8 years’ experience in a digital communications and marketing role in large enterprises or agency environment with working knowledge of Singapore and Asian markets.
• Bachelor’s degree in business, marketing or related, blended with skills in IT/project management.
• Digital skills must include:Launch/management of corporate websites, employee portals and local/regional digital marketing strategies.
  Working knowledge and familiarity with content management systems (ie WordPress, Sharepoint or similar).
  Working knowledge of Martech and how it can be effectively developed and deployed to meet the College’s needs.
  Working knowledge of social media landscape in Singapore and Asia.
  Hands-on knowledge of SEO, SEM and all key digital tools and metrics such as PPC, CPC, email marketing, social media monitoring and web analytics.
  Ability to edit website content and articles.
  
• Previous experience in collaborating with broad groups of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects/campaigns with sometimes challenging timelines.
• Ability to guide younger staff, work independently and as part of a team.
• Fluent written and spoken English skills with working knowledge of Simplified Chinese.
• Strong communication and interpersonal skills.
• Highly effective and strong creative and business judgment.
• Curiosity of mind and passion to build a career in the education industry.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Digital Marketing Assistant Manager, in hopes of developing the current high performing Digital Marketing team. They are located in the North area – easily accessible.

Duties of Digital Marketing Assistant Manager:

• Drive the company's digital growth within the marketing strategy, ensuring alignment.
• Develop and execute the performance marketing strategy and SOPs.
• Execute digital campaigns across search engines, social media, and programmatic advertising.
• Analyze campaign performance and report on goals from impressions to sales.
• Collaborate with agencies to optimize campaigns based on trends and insights.
• Conduct A/B and conversion testing.
• Optimize the digital user journey and experience in collaboration with internal teams.
• Lead digital marketing efforts, sharing expertise with the team.
• Assess the customer experience across all digital touchpoints.
• Work with internal teams, agencies, and vendors.
• Stay abreast of and advise on emerging technologies.

Requirements:

• Diploma holder with 5 years of digital marketing experience
• Able to communicate in both English and Chinese to communicate with Chinese counterpart
• Experience in using Social Media Platform like Xiao Hong Shu, Dou Yin, wechat and etc
• Good presentation and interpersonal skills
• Familiar with SEO, SEM and Google Search Engine

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Duties and responsibilities of the job
(1) Accounts Receivable
• To prepare tax invoices, debit notes, credit notes
• To code, input and update all records into the relevant system.
• To prepare refunds to customers and dealers.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Responsibilities:

• General storekeeping and warehouse duties
• Carry out physical stock take and packing
• Coordinate with logistics for collection
• Manage movement of goods and maintain proper and accurate records of physical stocks against system inventory
• Good housekeeping in warehouse

Requirement:

• At least 2 years relevant experience

· Good Pay + OT + Good allowance + High Bonus( Permanemt role )

· Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 (No Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Title: Assistant Accountant, Consolidation and Reporting, Asia

Contract period: Now until 31st August 2025

Working Hours: Mon - Friday: 9.00AM - 6.00PM

Work Location: Suntec

Responsibilities:

• Compilation and analysis of management reports for weekly cash flow report
• Support month-end consolidation close process for Best Estimates and Actuals. This includes data loading and validation, posting of consolidation journals, and preparation of management reports.
• Review country inputs, including query on missing information and/or significant variances as part of the close process.
• Prepare monthly and ad-hoc financial analysis and reporting packs as required
• Assist in ad-hoc projects and annual budgeting exercise

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

The Opportunity:

• 5 days work week
• Location: West area
• Duration: 3 months
• Salary: Up to $2,200

Job Description:

• Provide administrative assistance for program planning and event management.
• Offer technical support for activities related to the Learning Management System.
• Help manage operations for winter and summer programs and events.
• Contribute to market research efforts, including market sensing and competitive analysis.
• Support other miscellaneous projects as assigned by the supervisor or head of department.

The Requirement:

• A Levels/Diploma or equivalent
• No experience is welcome to apply as training will be provided
• Able to commit for 3 months from Dec 24 to Feb 25
• Excellent coordination and organization skills, with a customer-centric mindset

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Amanda Lee
Direct Line: 6697 7964
EA License No: 91C2918
Personnel Registration Number: R1873465

• Position: Assistant Merchandiser
• Location: Near Redhill MRT
• Working hours: 5 days, Monday to Friday (5.00am to 5.00pm)
• Salary (commensurate on experience): Up to $3200 + $80 mobile+ Variable Bonus + 12 days Annual Leave + Medical + Dental + Staff purchase + free company merchandise + Fitness Program & Birthday gift voucher
• Duration: Permanent
• Industry: Luxury Lingerie

Main Responsibilities:

• Follow up and liaise with overseas suppliers on shipment delivery and preparing monthly documentation for shipping insurance
• Updating purchase order confirmation with overseas suppliers
• Assist in execution of allocation planning and stock transfer for new product launches.
• Preparing and updating purchase launch plan regularly
• Preparing and conducting monthly seasonal/new product trainings to Promoters
• Assist in monitoring overall stock movement and ensure stocks are available in E-commerce and other online channels
• Maintain pricing records and make any revisions if necessary
• Support operations when necessary

Requirements:

• Diploma in Merchandising, Fashion Management or equivalent
• Minimum 1 year of relevant working experience in similar role preferred
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Support the daily laundry operations for the Nursing Home. These duties are not limited to the following:

• Collection of soiled linen from wards
• Washing and drying of linens.
• Folding and sorting of linens.
• Delivery of processed linens back to the respective wards.
• Conduct daily quality control (QC) checks on linen washed.
• Conduct daily laundry equipment accountability / serviceability checks to ensure seamless operations
• Perform work related duties as assigned by the Head of Department / Reporting Officer.

Main Requirements

• 6 Day Work Week (No night shift)

Job Descriptions:

• Assisting with daily living activities such as eating, showering and using the toilet
• Utilising equipment to move patients when necessary
• Helping tidy the patient’s home or room
• Taking the patient’s vital signs such as blood pressure and temperature
• Talking to patients and reassuring them

Working Schedule:

• AM Shift
• 4 to 5 days a week on roster

Requirements:

• with HCA experience
• OR EN/SN ok with HCA Duties
• HMI Certified

Rate:

• $18/hr

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Timing -
- Any 5 days in a week (1 weekend inclusive) 10am – 7.30pm & 7am to 4.30pm (cannot choose)
- Total working hours per week: 42 hours

Salary : 1700 – 2000/month

Summary :
This job is a very hands on job – basically serving food tray from the robot to patients ( 2 tea breaks + lunch + dinner)
Apart from serving food, will need to do inventory if the food stocks going low (milo/ biscuit) or linen stocks are low


Job Responsibilities:
- Provide excellent customer service to the patients
- Serving of food and drinks to patients and clearing it once patients have finished their meals
- Checking food served against patient meal orders
- Assist in inventory management
- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
- Assist nurses to meet patient's nutritional needs
- Maintains levels of confidentiality and discretion of the patients.
- Any other ad-hoc duties as assigned by Manager

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Able to do rotating shifts

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duties & Responsibilities

1. Lead & supervise the outlet team, delegate work to team members

2. Able to communicate effectively and lead the outlet team members to work collaboratively to achieve the company's objectives.

3. Experienced in both front- service and kitchen operations.

4. Able to handle outlet administrative matters such as timesheet, HR mattes and etc.

5. Capable of collaborating effectively with backend departments.

6. Forward thinking with positive mindset, ability to motivate team members

7. Ability to handle customer feedback in a professional manner

8. Take charge of outlet inventory management and procurement, ensuring sufficient stock levels while minimizing waste.

9. Able in generating reports for sales, inventory, wastage and etc.

10. Assist Service Crew as and when required.

11. Any other duties assigned

Requirements

· Minimum 2 to 3 years’ experience, preferably in food & beverage industry

· Ability to work under pressure and in a fast-paced environment.

· Strong organizational and time management skills.

· Attention to detail and commitment to high quality of customer service.

Responsibilities:

Assist on identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Foster strong business relationships with new / existing corporate accounts and ensure consistent business follow ups.

Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

Manage the entire customer sales cycle, including pre-sales, post-sales, etc

Any other ad-hoc tasks assigned.

Requirements:

Good communication and interpersonal skills.

Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers.

Minimum 2 years full time sales working experience.

Proficient in Microsoft Office applications such as MS Word and Excel.

Experience in Commercial Printing Industry will be highly advantageous.

Focus Employment Pte. Ltd. EA Licence No.:24C2469

Wu Xue EA Reg No.:R24125022

• Support in the management and documentation essential for STS (Ship to Ship) operations, which include but are not limited to certificates, permits, and reports.
• Manage and maintain STS records, including transfer logs and regulatory filings, ensuring compliance.

Requirements:

• Diploma in Maritime Business or equivalent.
• At least 1 year of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

ACCOUNTS CUM ADMIN ASSISTANT

Responsibilities:

Accounts

Collect documents (invoices, receipts & etc) from hotel and ensure documents are complete and accurate.

Follow up with the hotel if there are missing or incomplete documents.

Enter collected documents and their details into accounting system and verify that all information is accurately reflected in the system.

Process vendor invoices, perform matching to ensure proper documentation and prepare payments to vendors

Maintain full set of accounts for hotel (revenue reconciliation, bank reconciliation, AR/AP Ageing report, and etc)

To prepare for monthly accounting journal entries

To ensure proper filing of accounts documentations and supporting documents.

Assist in payroll processing for hotel staff, including calculating hours worked and managing deductions.

Prepare financial reports specific to hotel operations, such as daily revenue summaries

Perform any other accounting/finance duties and responsibilities as and when necessary.

Admin

Keep Track of staffs leave record

Maintain office supply inventories, arrange of courier, scanning and filing of document

Adhoc duties will be assigned

Requirements:

· Minimum ‘Higher Nitec /Dipolma

· Basis accounting knowledge will be added advantage. Prior experience in a similar role within the hospitality industry is highly valued.

· Able to multi task and work efficiently. Strong organisational skills and attention to detail.

· Required skill(s): Microsoft Office

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team