Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: South

Nearby MRT:

Yio Chu Kang MRT Station

Salary: $2650 (5.5 days)

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate. 5.5 days Fixed Sunday OFF!

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage

Responsibilities

• Assist SRA/ARA in carrying out supervision for Architectural works and its related works
• Monitor the Project including progress control, quality control, variation/cost control, safety control, environmental control, etc
• Report any critical and/or major issues to SRA/ARA proposing possible solutions
• Liaise and coordinate with Consultants to resolve technical and/or interfacing issues
• Keep and maintain proper and updated site records on progress of work

Requirements

• Diploma in Civil & Structural Engineering or Architectural Studies from a recognized tertiary institution
• At least 7 years site experience with extensive architectural and interior design experience, of which 5 years must be in the supervision of architectural works and interior design works for healthcare/hospital projects
• Conversant in statutory code and requirements for site supervision, quality control procedures, construction administration and submission of progress reports

Kindly indicate your current and expected salary in your CV.
Please be informed that only shortlisted candidates will be notified.

The successful incumbent plays a key role in supporting the Centre Manager in the coordination of fundraising activities.

Responsibilities:

• Plan and implement fundraising initiatives, campaigns, and events to meet fundraising targets
• Leverage digital technologies and social media to enhance fundraising efforts
• Manage and nurtures relationship with existing donors and prospect to grow the donor bases
• Prepare funding proposals, donation appeals, sponsorship packages and appreciation letters
• Develop and design marketing collaterals
• Liaise with community partners in regard to donations, volunteering, and engagement activities
• Ensure fundraising activities and events comply with prevailing regulatory requirements
• Provides administrative support which includes managing donor database, budgets, procurements, fundraising records, and prepare monthly reports
• Supporting any other corporate events as and when directed

Requirements:

• Diploma or Degree in a related discipline
• Ability to work independently and as a team member
• Possess good communication and interpersonal skills
• Good knowledge of MS Office applications (Word, Excel, PowerPoint)
• 1 to 2 years of fundraising experience including corporate fundraising, sales, and event management
• Able to take instruction
• Attentive to details and able to multi-task

The client is seeking a Customer Service Ambassador to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.

Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Responsibilities:

• Maintain efficient operations at the centre, upholding the highest standards of customer service.
• Oversee and coordinate daily tasks to ensure a seamless centre operation.
• Attract customers through appealing visual merchandising that reflects the essence of the centre.
• Collaborate with team members to boost sales and achieve business targets.
• Efficiently manage and control inventory to meet customer demands.
• Responsibly handle customer inquiries from multiple company communication platforms.
• Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

• 3 years of experience in retail / hotel / industry
• Strong commitment to ensuring customer satisfaction and providing outstanding service.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on maintaining the outlet's aesthetics.

Job Responsibilities:

· Carry out construction supervision of construction works as required under the BCA regulations and ensure that the design documentation is safely and accurately implemented on site.

· Responsible for the co-ordination of work on site and ensure construction safety.

Undertake any other duties related to the project assigned.

Job Requirements:

· Minimum Diploma in Civil Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing

· National Certificate on Construction Supervision from BCA or equivalent preferred

· Possess at least 5 years of site supervision experience, preferably in building works

· Registered as Resident Technical Officer accredited by IES/ACES

· Proficient in MS Word, Excel and Project for project update and reports

· Familiar with local codes & regulations

· Good communication and interpersonal skill

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: Central

Nearby MRT:

Bugis MRT Station, Orchard MRT Station

Salary: $2700

Duties:

1. Work in Commercial Building environment; dealing with mainly public and clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate.

You may choose to work 5-day week, 5656 (alternate 5-day, 6-day) or 6-day week. Salary shall be pro-rated accordingly.

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Responsibilities:

· Carry out construction supervision of construction works as required under the BCA regulations and ensure that the design documentation is safely and accurately implemented on site.

· Responsible for the co-ordination of work on site and ensure construction safety.

Undertake any other duties related to the project assigned.

Job Requirements:

· Diploma in Mechanical/ Electrical Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing

· National Certificate on Construction Supervision from BCA or equivalent preferred

· Preferably registered as Resident Technical Officer accredited by IES/ACES

· Possess at least 5 years of relevant and practical site supervision experience

· Proficient in MS Word, Excel and Project for project update and reports

· Familiar with local codes & regulations

· Good communication and interpersonal skills

Job Responsibilities:

• Preparation of regular, ad-hoc and productivity reports and analytics for the Division.
• Manage ongoing and ad-hoc reporting needs for the Division, including identification and monitoring of Key Performance Indicators, and lead continued development of reports and solutions to provide accurate and relevant analysis.
• Enhance productivity and efficiency levels through a culture of continuous improvement and increase usage of automation to development a robust MIS infrastructure.
• Coordinate with regional counterparts to ensure timely and accurate submission of monthly productivity report of each country.
• Manage productivity of the Credit Management Division and providing meaningful insights to management.
• Consolidate/gather and align Regional Productivity Framework

Job Requirements:

• Recognized Degree holder (preferably in Banking & Finance or Business Admin or Computer Science or related field) with minimum of 1 year experience in MIS, data analysis and financial environment.
• Broad understanding of the business and information technology, including data networks and database management. Must also be able to review and understand the limitations of technology in relation to key business processes.
• Strong project management skills, pro-active, committed and result-oriented with high degree of drive.
• Knowledge in SAS scripting, databases, software development processes an advantage.
• A team player who is driven, analytical and meticulous, and possesses good written and verbal communication skills as well as an ability to work independently.

AMC Founded in 2006, licensed by the Singapore Police Force, Police Licensing and Regulatory Department. offers custom security solutions suited to your demands. We work towards meeting the unique needs of every client, be it an enhancement to your current security set up or a complete overhaul.

JOB SCOPE

You are expected to be a professional and competent Escort Officer (EO) to provide security escort services to the First/Second Line Maintenance Engineers (FLM/SLM Engineers) in servicing Automated Teller Machines (ATM) and similar financial machines and products. During your course of work, you are expected to travel from one ATM’s designated location to another to facilitate the diagnosis and solution to each machine.

You will represent the Company in a manner that reflects positively on its image and reputation.

DUTIES AND RESPONSIBILITES

· Responsible for the timely and proper security escort of FLM/SLM Engineers in the course of their work. This includes:

o Arm and disarm alarm panels at sites;

o Provide an independent security presence and coverage to FLM/SLM Engineers including checking for unsafe conditions, hazards, and security violations;

o Observe and Report suspicious activities or incidents to the Company Management

o Provide as an independent checker to FLM/SLM Engineers’ work output where necessary;

o Exert physical strength such as reasonable lifting, bending, squatting, walking, and standing for prolonged periods.

· Responsible for the ownership of the assigned issue/problem until the situation has been resolved to the client’s satisfaction or in accordance to the agreed service level/ performance indicators.

· Responsible to follow all appropriate security procedures and Standard Operating Procedures (SOP) in the course of work.

· Responsible for all Company’s assets and ensure their proper and optimal usage. Assets includes tools, equipment, vehicles, documents and intellectual property.

· Responsible for the accurate and timely reporting of calls, activities, status updates or any other reporting as required in the course of work. This includes the tracking, documentation and reporting of all expenses incurred in the delivery of services where needed.

· Responsible to uphold integrity and reputation of the Company at all times.

· Responsible for the timely and proper completion of any other responsibilities or duties as assigned by the Company.

Job Scope

• To conduct laboratory tests
• To handle samples and testing samples
• To assist in laboratory duties such as equipment maintenance, maintaining inventory, purchase of consumables and preparation of laboratory reagents/supplies, including laboratory cleaning and waste-disposal.

Requirement

• Prior experience with lab work especially molecular biology
• Diploma in Medical Technology / Life science related

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung
CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

• Mon-Fri
• 8.15am-5.15pm
• Geylang/Aljunied
• Preschool setting

Job description:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail

Requirement:

• Training provided
• Prior relevant experience will be advantageous

Guest Service Officer | 4 star hotel | 5 Days | Chinatown

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Summary:

• Location: Changi Airport
• Working hours: 3 Shift, Morning, Afternoon, Night (8 hours per shift)
• Salary: Basic $2000 + Allowance $500 + OT, Gross $2500 - $2800

Responsibilities:

• Front line customer service
• Assist Airline for front line counter operation
• Assist in checking in @ counter, check passport, issue boarding tickets, answer airlines enquiries
• Ensure smooth departure process
• Work closely with Flight captain, Cabin Crew, Airline representatives

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gisalle Lim

Registration Number: R23115299

EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

Work Location: Tampinese

Working Hours: Mon to Fri Office Hours

Monthly Salary: up to $2700 per month

1 Year Contract

Job Scope:

• Conduct financial reconciliation
• Collaborate with relevant stakeholders to investigate discrepancies and resolve financial
  issues
• Maintain detailed records of financial transaction and outcomes
• Maintain accurate records of notifications sent and status of delivery
• Monitor and report utilization trends
• Promptly respond to the queries from the public via various communication channels (phone, email)
• Accurately document and close queries, ensuring a high level of customer satisfaction
• Support transitional administrative functions

Requirements:

• Diploma and above
• Min 1 year of relevant experience
• Proficient in Microsoft Excel
• Singaporean Citizen

Kindly send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Billing Officer [Up to $2800/AWS/Bonus|5.25 days| Macpherson] - HJ

Summary

• 5.25 working days (Alternate Saturday)
• Up to $2800 + AWS + Performance Bonus
• Macpherson

Job Description

• Assist in billing and issuing of invoices to our cargo and mail customers.
• Assist in cost checking of invoices received from airlines, ground handlers and other service vendors.
• Attend to any billing queries.
• Assist in preparation of Sales Report.
• Provide accounting support.
• Other duties as assigned.

Job Requirement

• At least 1 years of relevant working experience
• Proficient in MS Office and Excel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ngow Hui Jun| EA Personnel No.: R24119746

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Jobscope

• Collaborate with both internal and external stakeholders to ensure the timely achievement of project milestones.
• Engage closely with pertinent parties to coordinate on-site project activities, encompassing logistical planning and execution.
• Oversee the planning and implementation of related initiatives and publicity plans
• Manage approved funding and expenditures, including communication with funders, procurement processes, and budget utilization tracking.
• Regularly monitor project progress and facilitate routine reviews with the project team and relevant stakeholders.
• Contribute to the preparation of pertinent reports, presentations, and materials.
• Support grant management and administration tasks, such as compiling and tracking grant submissions, planning budgets, and monitoring expenditure while facilitating claims submissions.
• Keep a close eye on the progress of research activities and outcomes
• Prepare reports pertinent to the ongoing research initiatives.
• Supervise staff engaged in data collection, data entry, and transcription.
• Contribute to budget planning and tracking of expenditures.
• Assist in the planning and development of initiatives and events associated with or emerging from research program(s).

Requirements

• At least a bachelor degree, in a life science or any related discipline
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage.
• Experience in clinical research and research regulatory affairs.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• To carry out preventive maintenance and corrective maintenance of electrical & mechanical systems such as Monorail Train, 22kV, 750Vdc, 415Vac switchgear, HV transformers, Traction Rectifiers and Inverters, system, battery chargers, battery banks, UPS System, Cables & 750V Traction Power contact line system.
• To operate engineering vehicles (Training and qualifications will be provided by the company).
• To switch on and off the traction power.
• To comply with relevant procedures and safety requirements when carrying out preventive maintenance and corrective maintenance.
• To comply with and exercise safety in accordance with safety procedures.
• To ensure compliance with Quality objectives as stated in QP, WIs, SWP, RAs, Task lists and checklists in daily activities.
• To ensure spares, tools, and equipment used are in good condition and calibrated if necessary.
• To operate ground support equipment and tools safely in accordance with general handling practices, as assigned by supervisors.
• To drive company vehicles for the purpose of work as assigned by supervisors (For holders of Singapore Driving Licence, familiarisation and authorisation will be provided by the company).
• To operate company forklift as assigned by supervisors (Training and qualifications will be provided by the company).
• To adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve the Productivity and Value of work performed.
• To ensure excellent housekeeping are maintained within all work areas.
• To maintain a high level of work discipline and standards.
• To undertake any other tasks or functions that are incidental or ancillary to the performance of assigned work.
• Required to perform rotating shift work based on the duty roster, including weekends and Public Holidays.
• Working location is at Sentosa Island.

Qualification

Electrical Technicians:

NITEC or equivalent with at least three (3) years of relevant working experience in Electrical, Electronic, or Mechatronic Engineering in railway maintenance or workshop.

Mechanical Technicians:

NITEC or equivalent with at least three (3) years of relevant working experience in Mechanical, or Mechatronic Engineering in railway maintenance or workshop.

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.