We are representing our client in the global technology and engineering space to look for an experienced Strategic planning manager to join them. As part of the Strategic Planning team, the candidate will play a pivotal role in planning, analyzing and formulating strategies and policies to support the future requirements and growing the business.

He/She will be exposed to working with different business units and various levels of seniority, and be expected to collaborate with internal and external stakeholders to dissect matters and recommend interventions or improvements.

Responsibilities:

• Strategic Business Development
• Conduct Market Research and Analysis: Conduct comprehensive market research to identify white space opportunities within and beyond the current business scope.
• Analyse market trends, competitive landscape and customer needs to pinpoint potential areas for business expansion.
• Competitive Strategy Initiatives: Develop detailed plans to capitalize on identified opportunities for organic growth. e.g. new market growth, new customer segment, new capability, etc
• Corporate Strategy Initiatives such as cost and productivity improvements, re-organisations
• M&A, JV, Partnerships & Strategic Investments: Organize and execute BA and LOB-level M&A and Strategic Investment initiatives for inorganic growth, e.g. determine requirements, pipeline growth and monitoring
• Conduct due diligence to assess the financial health, strategic fit, and potential risk of potential target.
• Manage acquisition or investment process from start to end
• Develop integration plans to ensure smooth post-acquisition transition and synergies.
• Strategic Planning with Support Group, BA and LOB-level Strategic Planning Initiatives.
• Preparation of 5-Year Plan, SFC preparation, Business Work Plan, Business Reviews, and Deep Dives
• Work with Group/HQ Strategy Plans Office to seek alignment on the overall company's plans
• Perform Cadence Tracking to track and monitor progress of Strategic Plan objectives
• Compile LOB Monthly Reports, KPI dashboards, etc
• Organize and prepare Townhalls and other Staff Communication events

Requirements

• Master in Business Administration (MBA) or related field such as finance, economics or strategic management. Knowledge of emerging technology and their potential impact on the business is an advantage.
• Experience in corporate development/ strategic planning/ management consulting
• A strong understanding of financial metric and market dynamics and business acumen in the related industry.
• Proficiency in data analysis and using data-driven insights to inform strategic decision.
• Excellent written and verbal communication skills to convey complex ideas clearly and concisely.

about company

I am currently working with a world's leading cryptocurrency exchange and web3 company.

Salary structure: Open budget + fixed 13th month + bonus (min 2 months) 2-3 rounds of interview to offer. 5 days in office at CBD. Need to work on alternate Saturday (home/office depends). 14 days of annual leave (+1 per year). *Please don't let this scare you away hahaha. Feel free to ping me to find out more.*

about job

• Lead the design of wallet features for Web3 Wallet

• Responsible for defining the product roadmap within the team, driving product launches, user growth, and feature promotion

• Deeply understand user needs, develop product strategies to address pain points, and optimize user experience

• Work closely with the technical, design, and marketing teams to ensure timely and quality product development

• Oversee the product lifecycle, from concept to release, ensuring the project is completed within budget and timeframe.

• Track industry trends and competitors, make improvement suggestions to keep the product competitive.

skills and requirements

• Min of 3 years of product-related experience

• Bachelor’s degree or above, with blockchain product experience and basic blockchain knowledge

• Experience in on-chain transactions (swap), DeFi, airdrops, meme trading, etc., is preferred

• Sharp market insight with the ability to respond quickly to industry changes and formulate appropriate strategies.

• Passion for the blockchain industry, willingness to learn new industry knowledge, strong execution, and high stress tolerance

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Assistant Manager – Entity Management. This is a full-time and permanent based in Singapore. You will report directly to the Manager, Entity Management.

Key Responsibilities:

• Manage ongoing contractual relationships to clients for EMS
• Work collaboratively with colleagues and partners to deliver contracted services to clients to ensure that SLAs as defined in the relevant contracts are met or exceeded
• Flag anticipated SLA issues in a timely manner to line manager so that a resolution can be agreed
• Support with training new team members across internal systems and processes
• Support a team of Senior Associates to deliver operational service excellence to clients requiring global company secretarial and subsidiary governance
• Contribute to identifying and implementing technology enhancements for internal and external service delivery excellence
• Work to meet industry beating SLAs, set for the team to maintain a market leading position.
• Be part of operational service delivey, ensuring consistent net promotor scores and client satisfaction
• Manage relationships with Vistra’s extended partner network to maintain consistency and quality across international service delivery to our clients

Key requirements:

• Strong working knowledge of governance and company secretarial matters
• Strong experience of having worked in global services environment and a client facing role
• Experience in managing third party service providers to deliver client requests
• Addressing client escalations and identifying proposed path to resolution
• Self-confident, with excellent communication and client management skills
• Customer service oriented, gaining trust with clients and with a passion for consistently exceeding client expectations
• Ability to act as a first line support with senior associates with client escalations to maintain client satisfaction

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as a #ProgramMarketingManager for Cloud Skilling for our client, who is the leading Technology company in the industry.

Job Overview:

· Contract role for 6 to 12 months - renewable!

· Working hours: Monday-Friday, 830am-530pm

Job Description:

This position supports the Chief Learning Officer (CLO) for the client's ASEAN and Korea regions. The CLO oversees skilling efforts for three main audiences: internal employees, customers and partners, and emerging generations or communities of interest.

• Customer Skilling Program – ASEAN region
• Marketing, Communications & Operations Across Programs
• Employee Skilling Program; Support marketing, communications, events, and program management efforts for the Employee Skills Manager.
• Future Generation & Community Skilling Program – ASEAN

Primary Responsibilities:

1. Lead marketing, communications, and events strategy for programs targeting the three audience groups, engaging both internal and external stakeholders.
2. Take ownership of end-to-end skilling outreach programs for customers under the program framework.

Requirements:

• Diploma or bachelor's Degree
• Professional experience coming from TOP Multinational Technology Companies
• At least 5 years of relevant professional experience or Background in customer and/or partner-facing roles such as sales, marketing, or support.
• Regional experience in markets such as Singapore, Indonesia, Malaysia, and Thailand.
• Strong marketing background, essential for this role.
• Experience managing and delivering skilling and enablement programs.
• Knowledge or experience with cloud services, ideally Azure / AWS
• Exceptional organizational skills and attention to detail in administrative and operational tasks.
• Data and analytics proficiency, including Excel and data reporting.
• Experience with building presentations in PowerPoint.
• Enthusiasm for learning and skills development.
• Strong stakeholder management experience.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Description:

1. Project Planning
- Establishing clear project goals and deliverables in alignment with business objectives.
- Determining the necessary resources, including personnel, budget, and materials.

2. Team Leadership
- Leading and motivating project teams to achieve project milestones.
- Delegating tasks based on team members' strengths and expertise.

3. Stakeholder Management
- Serving as the primary point of contact for stakeholders, providing regular updates on project progress and addressing concerns.
- Aligning stakeholder expectations with project realities to ensure satisfaction.

4. Risk Management
- Proactively identifying potential risks and developing mitigation strategies.
- Preparing plans to address unforeseen challenges that may arise during the project.

5. Execution and Monitoring
- Overseeing the day-to-day operations of the project, ensuring that tasks are completed on time and within scope.
- Monitoring project progress through key performance indicators (KPIs) and adjusting plans as necessary.

6. Budget Management
- Budget Oversight: Managing the project budget, tracking expenses, and ensuring that the project stays within financial constraints.
- Reporting: Providing financial reports to stakeholders and recommending budget adjustments as needed.

7. Quality Assurance
- Ensuring that project deliverables meet quality standards and align with business goals.
- Incorporating feedback from stakeholders and team members to improve project outcomes.

8. Project Closure
- Ensuring that all project objectives have been met and deliverables are handed over appropriately.
- Conducting a project review to assess what went well, what didn’t, and documenting lessons learned for future projects.

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• Bachelor of Science or equivalent education
• 7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
• Prior experience in driving NRR growth within the customer base
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Preference will be given to candidates who:

1. Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
2. Have prior experience in leading/driving/consulting in Digital Transformation initiatives
3. Can speak additional languages like Korean, Bahasa, Thai

• Estimated 25% travel required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders
• Comfortable operating with revenue targets
• Strong sense of customer empathy and customer-centricity
• Grit and resilience to manage occasional tough & complex situations
• Excellent interpersonal and communication skills
• Strong problem-solving and analytical thinking
• Project management and storytelling skills
• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
• A passion for and belief in the power of automation to drive business value
• Project management and storytelling skills
• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
• Be a self-motivated team player who loves to drive Impact beyond their current role
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

DUTIES & RESPONSIBILITIES:

• Identify and delegate responsibilities to associates to ensure objectives are met and excellent service is consistently achieved.
• To ensure that the required food and beverage profit margins are achieved for each outlet in each financial period.
• Effectively manage all outlets in the absence of the F&B / Restaurant Manager.
• Effectively update the duty roster if any change has to be made.
• Authorized to sign for casual labour payment vouchers.
• Manage weekly casual labour requisition forms.
• To ensure all outlets are sufficiently stocked to minimum par levels.
• To ensure all stocks are arranged in First Expire First Out procedure.
• To ensure daily walk through for engineering defects.
• To ensure all operating equipment are in good working condition.
• To conduct weekly breakage report with stewarding.
• To train staff on menu, service style, controlling wastage and phraseology.
• To attend daily HOD meetings in the absence of the F&B / Restaurant Manager.
• Recommending employment, promotion and dismissal of employees.
• Compiling, in liaison with the kitchen, menus for the various outlets and for special occasions.
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of Dao By Dorsett.
• Implement new company policies and procedures by developing plans and instructing associates.
• Provide direction to associates to achieve Food & Beverage revenue budget goals.
• Consistently review operations and associates to identify any problems, concerns, feedback and opportunities for improvement.
• Provide coaching and feedback together with the F&B / Restaurant Manager to associates and assesses performance on a monthly basis.
• Create a positive guest experience by delivering a high level of service and ensuring all associates engage guests to understand their needs and exceed expectations.
• Ensure good guest relation and communication in a professional and elegant manner.
• Manage all outlets to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.
• Solicit guest feedback to understand the needs and wants of customers.
• Train and coach associates on guest services principles and practices.
• Follow the F&B department policies and procedures, including those for cash handing and safety/security.
• Monitor and maintain the Micros POS System.
• Assist in menu engineering statistics.
• Develop and implement creative solutions to areas of improvement.
• Assist in conducting associates daily briefing.
• Assist in any areas of the outlets when staffing constraints requires additional manning.
• Identify employee weaknesses and train and guide as necessary.
• Any other duties as directed.

Your new company
A prominent heavy industry company is looking for an Assistant HR & Admin Manager to join its dynamic team. The role offers a collaborative work environment, competitive pay, and excellent opportunities for professional growth and development.

Your new role

• Responsible and support F&A Manager to ensure smooth operation of all HR, Admin, and facility matters and ensure compliance to statutory regulations including coordinating company events.

• Responsible to prepare internal and external reports timely and accurately to Management, Head Office and statutory authorities.

• To maintain the office environment, office security and equipment, and ensure smooth operations of general administration to meet company needs

• To continuously enhance the administrative support in the company

• To work within allocated budget set for the department and to maintain cost-consciousness in bringing about organizational efficiency.

• Assist to guide, coach and lead team and improve processes/procedures

• Administrative support to HOD

What you'll need to succeed

• Minimum 5 years’ relevant work experience or combined experience in HR/similar capacity.

• Diploma/Degree Education Level in HR

• Experience of leading a team preferred

Work Location: Tuas

PURPOSE

At FWD, we’re a different kind of insurance company. Led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

Reporting directly to the Head of Digital Synergies, you’ll be collaborating closely with cross-functional teams within the organisation to deliver best-in-class customer-centric products and experiences. This role will be responsible for management of the digital product, overseeing ongoing enhancements and optimizations, as well as driving its commercial success through digital marketing capabilities.

KEY ACCOUNTAIBILITIES

DIGITAL PRODUCTS AND PLATFORMS END-TO-END DELIVERY

• Responsible for everything App & Web; design, implement, and manage FWD's Mobile App, Website, Chatbot, Self-help Portal and Customer Portal
• Assist in developing strategies and a long-term vision to build best-in-class digital products
• Conduct market research, validation, and collaborate with designers, developers, and research teams
• Co-build product roadmaps that will be incorporated into the broader company product portfolio plan by working with sales, marketing, UX, IT, other internal and external clients etc.
• Manage requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Develop and maintain project plans for digital initiatives managing cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery
• Define and track product success based on measurable metrics and communicate with prospective/early-stage product users to collect feedback. Adjust product strategy to iterate on the product to improve continually
• Lead user experience for selected digital projects focusing on new initiatives and partnerships

DIGITAL MARKETING SUPPORT

• Support the implementation of digital marketing initiatives for Email automation campaigns, Mobile App Push Notifications, A/B Testing, and Search Engine Optimization
• In view of the above, to support the execution of tactics to drive lead generation, cross-sell, and up-sell

COLLABORATE WITH MARKETING, OPS, UX/UI, IT AND DATA

• Partner with IT to manage the roadmap and backlog to ensure all capabilities are delivered on time and as expected
• Develop customer journeys with the UIUX team and ensure designs are aligned with business and technology requirements
• Assist sales & marketing in developing positioning and messaging that distinguish the company from its competitors
• Promote active usage of digital products by collaborating with relevant marketing teams

STAKEHOLDER MANAGEMENT

• Engage with cross-functional teams regularly to understand the objectives, use cases, and prioritize initiatives
• Maintain strong working relationships with internal stakeholders, regional marketing and CX counterparts, and other teams to ensure alignment on priorities and effective execution of initiatives

QUALIFICATIONS / EXPERIENCE

• Minimum 6 to 8 years’ experience in building software products as a product manager or product owner
• Certified SCRUM Product Owner certified (CSPO) or experience in setting up or running an agile squad, either in-house or offshore is a plus
• Data driven, experience of using consumer data to drive decision-making and being willing to question your assumptions on a regular basis
• Experience in dealing with various levels of stakeholders to shape business initiatives from initial concept stage through to delivery and support
• Experience in managing product, business, and IT stakeholders
• UI/UX and Digital Marketing experience is a plus

KNOWLEDGE, SKILLS & ABILITY

• Strong project management skills
• Interest and passion for digital marketing, beyond product management
• Ability to work in an ambitious, fast-paced, results-oriented environment
• Passionate about building great products and solving customer and business problems
• A natural preference for working collaboratively and cross-functionally
• Proactive and creative thinker who can bring new ideas to the table
• Has the ability to communicate and present well to all stakeholders with strong communication, negotiation & reporting
• Strong digital know-how, commercial focus, results oriented with growth mindset
• Strong analytical, prioritization, and negotiating skills
• Effective team player with great communication skills and supervisory experience
• Ability to work simultaneously with multiple people
• Independent, strong hands-on approach and enthusiastic learner

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Corporate Sales Manager (Marketing)

Responsibilities

• End-to-end management of corporate offline activations and being responsible for achieving sales targets and business objectives.
• Recruit, manage and train moomoo corporate offline sales brand ambassadors (BAs) to drive acquisition goals through various corporate offline channels including but not limited to corporate offices and B2B events.
• Implement incentive schemes and proper sales process management to ensure high team morale and sharp sales skills.
• Run training programs to ensure all sales BAs understand moomoo’s platform and product suite, marketing campaign mechanics, and adhere to compliance requirements.
• Collaborate with internal team members and cross-functional teams, including partnership, legal and compliance, to ensure alignment and maximize the value derived from offline sales.
• Prepare regular reports and sharings on offline sales performance, providing insights and recommendations to the team.
• Support any other relevant marketing initiatives such as offline activations and roadshows where necessary.

Please note that only short-listed candidates will be contacted.

Requirements

• At least 2-3 years of relevant working experience in digital brokerage or similar financial institutions.
• At least 2 years of relevant working experience in offline or direct sales role.
• Good knowledge of various asset classes, including but not limited to stocks, options, and ETFs.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both internal and external stakeholders.
• Strong negotiation and contract management abilities, with a track record of driving favorable outcomes.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Self-motivated and proactive, with a strong sense of ownership and ability to work both independently and within the team.
• Entrepreneurial mindset with the ability to identify and pursue new sales and growth opportunities.
• MAS-licensed financial representative is a plus.
• English speaking and Fluency in Mandarin is an added advantage

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Data Protection and Privacy:

- Develop, implement, and maintain data protection policies and procedures in accordance with legal requirements and industry best practices.

- Ensure compliance with data protection laws and regulations, such as GDPR, CCPA, and other applicable frameworks.

- Conduct regular audits and assessments to identify potential risks and vulnerabilities in data protection processes.

2) Data Governance:

- Collaborate with the Data Governance team to establish data management policies that align with organizational goals.

- Support the development and maintenance of a data governance framework, including data standards, policies, and procedures.

- Work to improve data quality and integrity across the organization.

3) Risk Management:

- Identify and assess data protection risks and develop mitigation strategies.

- Manage data breach incidents, including investigation, response, and reporting.

4) Training and Awareness:

- Develop and deliver training programs to educate employees on data protection and privacy best practices.

- Foster a culture of data protection awareness throughout the organization.

5) Stakeholder Collaboration:

- Act as a point of contact for data protection queries and issues within the organization.

- Collaborate with IT, legal, compliance, and other relevant departments to ensure cohesive data protection strategies.

6) Reporting and Documentation:

- Prepare and present reports on data protection activities, risks, and compliance status to senior management.

Maintain comprehensive documentation of data protection policies, procedures, and compliance efforts.

Job Requirements

• Bachelor’s degree in information technology, Law, Business Administration, or a related field.
• Strong knowledge of data protection regulations, excellent communication skills, and experience with data management tools
• Certified Information Privacy Professional (CIPP) or similar certification is preferred.
• Preferably has experience working with cross-geographical teams
• 3-5 years in data protection, privacy, or a related field.
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

About the Company
This company is a global leader in the medical device industry, providing a wide range of innovative products across therapeutic areas such as critical care, neonatology, surgical care, infusion therapy, enteral feeding, urology, and wound care. With a focus on critical care systems, their products are widely used in hospitals and healthcare centers globally. Their dedication to improving patient outcomes makes them a prominent player in the healthcare sector.

About the Team | Manager
You will be part of a dynamic and growing sales team dedicated to expanding the company's presence in Singapore. This role reports directly to the Global Director and provides an exciting opportunity to contribute to the strategic growth of the company in the region. You will be responsible for managing the sales operations in Singapore and ensuring alignment with the broader regional objectives.

About the Job
In this role, you will be responsible for driving the sales strategy in Singapore, focusing on priority product lines and market expansion. Key duties include managing the direct sales, overseeing 3rd party logistics, inventory, and order placement to meet local demand. You will also handle product registration, follow up on hospital payments, and conduct clinical workshops. Your role will involve close collaboration with distributors and customers, and you will work to establish strong relationships with Key Opinion Leaders and leading hospitals. Travel may be required based on business needs.

Skills and Experience Required
Ideally, the right applicants will possess the following:

• Proven experience in sales and marketing within the healthcare or medical device industry.
• Strong understanding of Singapore's healthcare system, regulations, and market trends.
• Experience in managing product registration, inventory, and order forecasts.
• Ability to develop and execute marketing and sales strategies aligned with global and regional goals.
• Previous experience in managing relationships with third-party logistics providers is an advantage.
• Excellent communication skills, with the ability to engage stakeholders at all levels.

If you are a motivated sales professional with a proven track record in the healthcare sector and a passion for driving growth, this role offers a fantastic opportunity to shape the future of healthcare in Singapore.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) at +65 8418 0030. We regret to inform you that only shortlisted candidates will be notified.

Moomoo Financial Singapore (Moomoo SG), a next-generation broker-dealer, combines technology and an on-the-go trading platform, helps to enhance the overall trading experience. Moomoo SG’s parent company, FUTU Holdings Limited (FUTU), is listed on Nasdaq and backed by world-class strategic and venture capital investors which include Tencent, Sequoia Capital and Matrix Partners.

Moomoo SG has an international presence across key financial markets including United States, Hong Kong, Australia and Singapore.

If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing? 

You are looking at the right place to be as we are currently hiring!

Sales Manager (Marketing)

Responsibilities

• End-to-end management of offline activations and being responsible for achieving sales targets and business objectives.
• Recruit, manage and train Moomoo offline sales brand ambassadors (BAs) to drive acquisition goals through various offline channels including but not limited to roadshows and events.
• Implement incentive schemes and proper sales process management to ensure high team morale and sharp sales skills.
• Run training programs to ensure all sales BAs understand Moomoo's platform and product suite, and marketing campaign mechanics, and adhere to compliance requirements.
• Collaborate with internal team members and cross-functional teams, including partnership, legal and compliance, to ensure alignment and maximize the value derived from offline sales.
• Prepare regular reports and sharing on offline sales performance, providing insights and recommendations to the team.
• Support any other relevant marketing initiatives such as offline activations and roadshows where necessary,

Requirements

• At least 2-3 years of relevant working experience in digital brokerage or similar financial institutions.
• At least 2 years of relevant working experience in an offline sales role.
• Good knowledge of various asset classes, including but not limited to stocks, options, and ETFs.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both internal and external stakeholders.
• Strong negotiation and contract management abilities, with a track record of driving favorable outcomes.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Self-motivated and proactive, with a strong send of ownership and ability to work both independently and within the team.
• Entrepreneurial mindset with the ability to identify and pursue new sales and growth opportunities.
• MAS-licensed financial representative is a plus.
• English-speaking fluency is a must and Chinese-speaking fluence is a plus.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

Job Description

• Manages, coaches and motivates a team of territory/account managers to ensure achievement of sales targets within assigned territories
• Utilizing in-depth understanding of hemodynamic monitoring as well as cardiovascular anatomy, pathology and physiology relevant medical products as it relates to the business
• Promotes and sells product portfolio and solutions directly to current and new customers while building and utilizing the relationships with customers in assigned areas
• Supports sales activities of territory/account managers in complex selling situations while executing short-term plans for the assigned areas

Requirement:

• Bachelor's Degree in related field
• Progressive sales experience and profound medical devices industry experience
• Expertise of the assigned product portfolio, addressing customer needs and comparing to competitor offerings
• Understand BU direction, target and the competitive landscape of assigned areas
• In-depth understanding of hemodynamic monitoring as well as cardiovascular anatomy, pathology and physiology relevant medical products as it relates to the business
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
• Works independently without close supervision

The Cards and E-Payment Usage & Partnerships asssociate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement. He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make the Cards and payment method the preferred payment methods and to deliver superior value to our customers

Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.
Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.
Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth
An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
Work with Line Manager to develop long-term strategic initiatives

Requirements:

Degree Holder

Minimum of 3 years of experience
Product and Usage Management in payments or mobile payments preferred
Experience in payments with both consumer and merchant preferred
Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
Customer centric, able to understand and anticipate what customers need
Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Internal ref: 9221

Regards,

Lini

Recruitment Consultant

R22108463

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment - One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank - Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury - One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Responsible for full set of accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation etc.) for a few entities and perform consolidated financial statements
• Review monthly management accounts, financial statements and resolve discrepancies
• Coordinate with internal and external parties including external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• In-charge of submission of all tax and regulatory filing, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

Requirements:

• Diploma/Degree in Accounting or a related discipline
• Minimum 5 years relevant experience within Banking & Finance or Fintech industry is a Must
• Experience in leading a team
• Strong understanding/appreciation of excel, accounting softwares, automation tools using API
• Good knowledge of relevant technologies (e.g. RPA) or methodologies (e.g MACRO, VBA) to improve user experience and streamline work processes
• Detail-oriented, self-motivated, resourceful and proactive
• Willing to challenge status quo

Our Perks and Benefits:

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

About Zenith
Zenith's mission is to deliver a holistic, world-class education to all learners in South East Asia. Today, Zenith is one of the leading education companies in Singapore and we provide the best-in-class educational experience in the pre-university segment. Our dedicated team strives to empower learners to reach their peak potential by cultivating integral values and skills that will set them up for success in life.

Most importantly, we believe in equal access to opportunity regardless of background, and that the future of education is a tech-driven experience that places the learner at its core. To deliver on both, we aim to combine our pedagogical expertise with cutting-edge technology and an unrelenting sense of customer centricity.

If you share our mission of making a positive change in the future of education in South East Asia, we want to speak to you!

Responsibilities

• Actively reach out to parents and students to provide updates on their child's progress
• Handle walk-in enquiries, customer queries over the phone and other possible communication channels
• Management of centre administration and internal CRM
• Provide administrative onboarding support by assisting with data entry of student registration details
• Facilitate timely payments of students
• Provide inputs on the development and implementation of customer success strategies (customer retention, growth, satisfaction)
• Manage daily administrative tasks and other duties as assigned to ensure smooth operations of the operations department
• Support student participation and attendance in centres events/courses

Requirements

• Diploma in Hospitality, Mass Communications or related field
• 1 to 2 years of customer-facing experience
• Experience with customer-facing role
• Ability to manage multiple stakeholders effectively
• Possess excellent verbal and written communication skills
• Possess strong coordination and organisation skills
• Good team player with excellent interpersonal and negotiation skills

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

The Westin Singapore is seeking a Revenue Manager to maintain the transient rooms inventory for the hotel and maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of the hotel. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

Analyzing and Reporting Revenue Management Data

· Compiles information, analyzes and monitors actual sales against projected sales.

· Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

· Analyzes information and evaluates results to choose the best solution and solve problems.

· Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

· Generates and provides accurate and timely results in the form of reports, presentations, etc.

· Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

· Maintains accurate reservation system information.

· Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

· Generates updates on transient segment each period.

· Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy

· Updates market knowledge and aligns strategies and approaches accordingly.

· Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

· Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

· Establishes long-range objectives and specifying the strategies and actions to achieve them.

· Takes a predetermined strategy and drives the execution of that strategy.

· Demonstrates knowledge of job-relevant issues, products, systems, and processes.

· Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

· Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

· Provides revenue management functional expertise to leadership team

· Ensures hotel strategies conform to brand philosophies and initiatives.

· Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

· Prepares sales strategy meeting agenda, supporting documentation.

· Communicates proactively with properties regarding rate restrictions and strategy.

· Manages rooms inventory to maximize rooms revenue.

· Assists hotel with pricing and provides input on business evaluation recommendations.

· Leads efforts to coordinate strategies between group sales offices.

· Supports selling initiatives by working with all reservations team

· Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

· Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

· Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

· Initiates, implements and evaluates revenue tests.

· Provides recommendations to improve effectiveness of revenue management processes.

· Communicates brand initiatives, demand and market analysis to hotel

· Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

· Promotes and protects brand equity.

Building Successful Relationships

· Develops and manages internal key stakeholder relationships in a proactive manner.

· Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Attends staff/forecast/long range meetings as requested by properties

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

Assist associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Be well versed in Marriott Bonvoy Loyalty Program. Attend to and assist in emergency situations.

Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

We are seeking a Relationship Manager to manage our corporate customer portfolio, predominantly Indonesia based.

Key Responsibilities:

• Identify business opportunities, maintain and develop relationship with prospective and existing customers
• Evaluate credit and formulate structure of facility
• Prepare credit proposals and credit reviews
• Inspect and evaluate credit documentation to ensure facilities comply with agreed terms
• Ensure compliance with internal and regulatory guidelines
• Maintain and update credit files and documentation

Requirements

• University degree with at least 6 years of relevant working experience preferably in the banking industry in Indonesia or Singapore
• Familiar with the business cultures of Indonesian organizations and the ability to converse and formulate reports in Bahasa to Head Office
• Able to multitask, work under pressure and meet deadline
• Strong analytical, written and interpersonal skill

Your new company

This is an education firm with a strong presence and branding.

Your new role

HR Partnership

• Full spectrum of HR functions, including talent acquisition, performance management and development
• Knowledge and advisory of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Delivery of key HR projects such as performance management and promotional exercises
• Analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

What you'll need to succeed

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations

What you'll get in return

This is an excellent opportunity to be part of an education organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D