We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us:

SmileTutor Tuition Agency is a leading education service provider committed to helping students achieve their academic goals. We are a tuition agency that connects students with qualified tutors to facilitate their learning journey.

We are looking for an Operations Manager to lead our dynamic operations team and play a pivotal role in enhancing our operational efficiency and sales maximization.

Position Overview:

As the Operations Manager, you will be responsible for leading and managing our operations team consisting of 10-15 coordinators.

Your primary focus will be on achieving operational excellence, maximizing sales revenue, enhancing customer service, ensuring operational efficiency and reducing costs.

This is a hands-on role. You will be required to perform coordinating work together with the team on a regular basis, leading the frontline operations.

Key Responsibilities:

• Oversee & manage the entire day-to-day operations to achieve excellent outcomes across all departments, consisting of:Sales - Maximize sales revenue by improving sales strategies and execution.
  Tutor-matching - Ensure that tutor-matching is done in a prompt and convincing manner with integrity
  Prospecting - Create a warm & professional customer service experience and maximize revenue opportunities
  Payments - Efficiently manage accounts receivable, retrieve payments in a timely manner to reduce bad debts, provide after-sales follow-up
  Corporate-Sales - Connect with partners and service them well regularly to provide additional revenue and grow this new department
  
• Hire, onboard, and train new coordinators to ensure a skilled and motivated team.
• Manage headcount to meet operational needs and optimize manpower efficiency, streamline operations to improve profit margins.
• Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work culture emphasizing hard work, excellence, and integrity.
• Create a fair, meritocratic work environment that rewards good performers and deal with disciplinary issues firmly and fairly
• To continuously develop, implement and review operational procedures and policies to improve operations
• Facilitate clear communication and updates to directors. Provide a monthly report of sales, operational updates, and forecasting to directors
• To ensure company is protected against losses, financial or otherwise by implementing control measures against business threats
• Able to come up with business growth ideas to generate more revenue for the company over time

Requirement:

• Possess a Bachelor's degree
• Minimum 2 years experience of operations management
• Experience in sales & customer service
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to think from the company's perspective
• A commitment to delivering the highest standards of service.

What We Offer:

• Competitive salary
• 5 days per week
• Annual Wellness Benefit (Reimbursement for any expenses relating to wellness)
• Annual performance-based bonus
• Revenue-sharing incentive
• Opportunities for career growth and advancement.
• The chance to make a positive impact on students' education.

If you are a dynamic leader with a passion for education and a track record of operational success, we invite you to apply for the position of Operations Manager at SmileTutor Tuition Agency. Join us in our mission to empower students and help them achieve their full potential.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager to join our team!

As a F&B Assistant Manager , we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of the outlet.
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description :

• Oversee corporate related functions but not limited to Finance, Human Resource, Legal and Compliance
• Manage and ensure organization’s internal control and governance measures comply with relevant regulations and requirements
• Administrative support for the office and key management
• Budget management and monitoring, review and streamline financial processes
• Develop, implement and review business continuity plans
• Champions the execution of organization’s strategic plans
• Participates in negotiations to ensure services are procured at the best price for the organization

Requirement:

• Bachelors in Business Administration or related fields
• Preferably 6 to 8 years of relevant work experience with some managerial experience
• Excellent presentation and communication skills
• Possess strong administrative, organizational and interpersonal skills
• Candidate with more experience can be considered for more senior position

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Sales Manager – Tobacco (ID8133)
Location: Orchard
Working Hour: 5 days work Monday-Friday 9am – 5 pm
Salary: $4000 - $5000

Job Description:
• Develop and implement regional sales plans to achieve market share and sales targets in the region
• • Assist the General Manager in the management of all resources of the marketing and commercial department in the assigned country/region and be responsible for controlling the actions of the entire department, such as setting goals and objectives, developing strategies, evaluating the performance of the sales team, and aligning sales goals with the company's profitability objectives
• Design, strategize and implement comprehensive sales and trade marketing plans to develop the company's brand in partnership with key internal and external stakeholders
• Alignment of the sales organization's objectives with the company's business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning and budgeting
• Oversee all sales channels, markets and personnel; and ensure that all key sales and sales executives are accountable for assigned results

Requirement:
• Minimum 5-8 years of experience in a commercial function with similar/higher
• Preferably successfully leading a team to develop and plan sales and trade marketing strategies at the regional level
• Must have experience working in the tobacco/e-cigarettes/HNB industry
• Possess excellent communication skills and be comfortable using ROI and metrics-driven modelling
• Proven and successful relationship building skills to leverage partnerships across the organization and externally

Responsibilities

• Handle, schedule and monitor ACMV / HVAC works progress & activity to ensure on time handover of work
• Attend site meetings
• Project Coordination and supervision of ACMV / HVAC site progress
• Liaise closely with clients/sub-contractor

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• At least 10 years of relevant ACMV / HVAC experience in a local construction environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Make automation project research according to customer’s requirements

Prepare project plans, design automation system including drawing and 3D modeling with CAD and Soildwork

Trouble-shooting, repairing & maintenance for ship automation

Supervise team engineer & technician, and provide technical supporting.

Degree in electrical automation or equivalent

Min. 3 years relevant experience in a ship automation engineering

Independent, strong technical competence, can do overtime if necessary

Class 3 driving license and navigation equipment experience preferred

Only Singaporean or Singapore PR

Can start work immediately

Key Responsibilities & Accountabilities:

Sales Related Activity – mainly Asia Pacific

· Actively involved in all aspects of the 360 Sales Cycle:

o Prospecting & Lead generation (sourcing & pitching);

o Planning Sales calls, Meetings, Post Call follow ups;

o Presentations & Documentation;

o Owning/Implementing Sales;

o Post Sale Follow-Up, Repeat Sales & Upselling;

o Developing & maintaining strong Client Relationships (via Trading team where appropriate).

· Maintaining current market knowledge (e.g. reading Financial press, attending webinars etc.);

· Maintaining accurate pipeline and forecast;

· Meeting set Sales targets/KPI’s on a weekly/monthly/quarterly/annual basis;

· Keeping accurate records and client interaction notes in the Company database FXDB (in line with Personal Data Protection Act 2012);

Compliance, Risk & Regulatory

· Working effectively and collaboratively with Financial Crime and Regulatory Compliance teams to complete the Client onboarding process in line with Company and regulatory requirements;

· Ensuring adequate knowledge of their client (KYC) to enable the firm to deliver appropriate and suitable products and services;

· Liaise with Risk and Traders re. credit facilities;

· Engaging with the client with integrity, ensuring high service standards and in accordance with company policies;

· Understand and adhere to companies complaints procedure and escalating where necessary;

· Identify and appropriately manage conflicts of interest in accordance with regulatory and company requirements;

· Ensure that the role as first line defence is undertaken with diligence.

Job Description

We are looking for a creative and proficient Head Chef who oversees the daily operations of restaurant. The Head Chef is the overall in-charge for the kitchen’s daily operations to guide preparation of food across all workstations. He/ She supervises day-to-day operations of the kitchen, hiring, training and overseeing kitchen staffs and creates high-quality, cost-effective new recipes and menus to ensure continuous improvement. Implement customer service standards to enhance customer experience and lead the compliance of service, food hygiene, health and safety standards.

Job Responsibilities:

• Lead the research and development for new and existing menu items, recipes, products and processes
• Create flavorful and innovative culinary solutions that improve sales and profitability
• Monitor competitor and industry trends
• Expand the brand names by being a part of the creative concept design team and collaborating with the cross-functional team through product launch
• Manage day-to-day kitchen activities, plan and assign work, and establish performance and development goals for team members
• Formulate food purchase specifications and approve the requisition of food supplies; maintain a well-stocked inventory
• Review staffing levels for maximum productivity, operational and financial objectives
• Maintain procedures to ensure the security and proper storage of food and beverage products, inventory and equipment. Replenish supplies in a timely manner and minimize waste
• Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas always
• Promote teamwork and quality service through daily communication and coordination with other departments
• Managing and working closely with other Chefs of all levels
• Obtain feedback on food and service quality, and handling customer problems and complaints
• Perform other duties as directed by management / stakeholders

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which offers counter seats and open kitchen. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We are looking for a committed and proactive Service Crew member who would enjoy working in an exciting, fast-paced environment. The individual should possess an excellent and consistent level of customer service.

JOB SCOPE AND RESPONSIBILITIES

• Customer service according to procedures and standards
• Assist and ensure a smooth daily service operation (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• Ensure that all pre-opening duties are completed on daily basis
• Basic cashiering duties
• Provide service according to procedures and standards established by the F&B department
• Handle the beverages
• Familiar with all items on the menu and have knowledge of all recipes, drink lists, wine lists and methods of preparation and preparation time
• Recommend and promote all items on the menu or specials to guests
• Take daily inventory including for bar and report any loss or damage
• Handle guest complaints and feedback effectively and communicate to the immediate supervisor for follow-up
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Clean up section area after service and maintain cleanliness of the area
• Coordinate with the stewards, kitchen staff and bar staff to ensure smooth operation and guest satisfaction
• Help other areas of the restaurant such as answering telephones and completing financial transactions
• Maintain the table culture and restaurant ambience at all times
• Perform other related duties as required by outlet manager

Requirements:

• Prior F&B Experience preferred
• Able to start work at short notice
• Personable, charming and outgoing personality, with a strong service-attitude

The Burnt Ends Restaurant Group is a hospitality company that has multiple restaurants in Singapore and internationally. Each of our restaurants focuses on woodfire barbecue and believes that there is magic that comes from cooking with wood. Our first restaurant Burnt Ends is the acclaimed one Michelin-starred restaurant including Worlds 50 Best and Asia 50 Best listed, followed by 2 Meatsmith locations in Singapore and multiple internationally.

We are looking for a stellar Junior Personal Assistant to support our chef owner and head of group operations. You will provide administrative support to the leadership by effectively and efficiently handling and managing administrative matters of and for the leadership, allowing them to focus on their main responsibility of driving the business. You are someone who strives in a fast-paced and collaborative environment with an exceptional team spirit.

What you’ll do

• Reports directly to and communicates with the Head of Group on all administrative matters.
• Plan, schedule and meetings, including travel arrangement (flight, accommodation, Visa etc.), reservations and set up for owner/leadership team.
• Support schedule, coordinate appointments for the owner/leadership team and assist in all meeting preparation which includes setting up conference calls across different time-zones.
• Preparation of expense reports, forms and communications for office financial reports and invoicing.
• Works closely and effectively with the key senior leadership and support on ad-hoc tasks.
• Any other ad-hoc tasks assigned from time to time.

Who you are

• High proficiency in Microsoft Office and Google drive
• Highly organized and flexible; resilient, mature and able to deal with stress and ambiguity.
• Demonstrated ability to resolve problems in a fundamentally sound manner.
• Team player with strong interpersonal, and collaboration skills
• You work well in a fast-paced environment and are a proactive self-starter with excellent communication in both verbal and written English.

In return, you will be provided with autonomy, a strong and supportive team environment, together with group discounts and benefits. If this sounds like the perfect role for you, we look forward to seeing your application!

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

Job Title: Corporate Secretarial Manager (ID8020)
Location: Bukit Batok
Working Hours: 9 am to 6 pm, Mondays to Fridays
Salary: $5000 to $6000 (Up to 2 months VB/annul) + Profit Sharing

Job Description:
• To provide a full suite of corporate secretarial services to our clients.
• Lead a team of Corporate Secretarial Executives
• Assist in mentoring and supervising Execs for the incorporation of new companies, registration of Singapore Branches and other entities, striking off, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws
• Assist in mentoring and supervising Execs to perform ACRA e-filings
• Responsible for preparing directors/shareholders resolutions, relevant statutory forms and other related documents for ongoing corporate secretarial matters, the opening of bank accounts, change of bank signatories, etc.
• Assist in KYC (Know Your Client) checking and onboarding of new clients from across the world as well as liaison and coordination with third parties (auditors, accountants, etc.) for clients
• Update and maintain statutory registers and other records including the Register of Controllers and Register of Nominee Directors
• Any other corporate and ad-hoc jobs as required

Requirement:
• Diploma/Advanced Diploma/Degree in a relevant field, Business Administration, Business Management or Law
• ICSA qualification or currently pursuing SAICSA course (Beneficial but not compulsory)
• At least 3-5 years relevant experience in corporate secretarial firms
• Working knowledge of relevant provisions of the Singapore Companies Act is a plus
• Strong interpersonal and communication skills; team player
• Self-motivated and proactive; able to work independently and meticulously under tight deadlines.