• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

The Training Development (TD) Manager leads a small team of Instructional Designers and Content

Developers to design and deliver engaging learning to our clients. The TD Manager leads the team to help

the clients define their staff’s competency needs, design the corresponding learning and assessment

methods to ensure the staff are competent and confident to perform their roles. The team will design and

develop the most appropriate and engaging adult learning contents to inspire and qualify clients’ staff.

Job Responsibility :

Design Training:

Design and align Learner-centric Pedagogies into each Training Development project, fitting

into the client’s training context and using client’s training frameworks to meet defined Learning Objectives.

Training Development work:

Develop or review Lesson Plans (LPs) to incorporate/align with the latest Lesson Objectives and Methods of

Instruction (MOI) to meet desired Training Outcomes. Develop or review Lesson Materials (LMs) to support

the revised LPs. New/reviewed LMs should be in digital form so that they can be accessed on the client’s

Learning Management Systems (supporting online and classroom learning). LMs include Instructional

Reference Publications (based on the client’s operating and safety guides), Presentation Slides (with

embedded interactivity), Formative Assessment Quizzes (using online/web-based applications or embedded

into slides), Training Videos, Lesson Handouts, Instructor/Facilitator’s Guide. Assessment plan including

questions, scenarios/injects as well as rubrics for Written, Oral, Practical Assessment.

Project Management:

Ensure the timely delivery of Training Development services to the clients to mutually agreed standards. This

includes coordinating the Training Developers meetings with the client to fulfil the planned training

development services as required by the client. Ensure good stakeholder engagement with client’s subject

matter experts, instructors and training managers.

Job Requirements:

1. Diploma in Design and Development of Learning for Performance (DDDLP) or equivalent

2. Qualifications or certificate in Training Development or Instructional Design from IAL, NIE or accredited

training institution.

3. At least 2 years of education/training industry related working experience, including ex-MOE education

officer or equivalent or Senior Instructor appointments in SAF Schools.

4. Experience in the following areas:

a. Developing Lesson Plans and Assessment Plans.

b. Developing Training Material such as lecture slides, facilitator guides, courseware for eLearning.

c. Competency in instructional design with expertise in development. Experience in content

development, project management with experience in all phases of the instructional design process.

d. Knowledge in IT systems. Experience with authoring tools such as Adobe Captivate, Articulate,

iSpring and web page creation skills using HTML, XML and other web technologies.

Singaporean ONLY.

**Only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Responsibilities:

• Same as Associate Consultant, but with an increased level of responsibility in managing project schedules and stakeholder expectations.
• Take a leadership role in guiding the development team and stakeholders through product design, testing, and implementation processes.
• Develop and maintain detailed project plans and documentation for larger projects.
• Lead in facilitating focus groups and workshops to gather user input and feedback.
• Oversee the UAT process and work closely with stakeholders to ensure proper testing and implementation.
• Manage the project’s scope and ensure that deliverables are completed on time and within budget.

Experience and Skills Needed:

• Proven experience with Agile project methodologies (Scrum, Extreme Programming) and UX development environments.
• Experience with business process software systems and complex software implementations.
• Strong leadership, multitasking, and organizational skills, with the ability to manage competing priorities and deadlines.
• Advanced communication skills and the ability to influence stakeholders and teams.
• Proficient in Confluence, JIRA, Balsamiq, and BPM modeling techniques.
• Certification as Scrum Master, Certified Product Owner, or Certified Business Analysis Professional preferred.

Responsibilities:

• Lead large-scale product development projects, ensuring requirements are accurately captured and effectively communicated to stakeholders and development teams.
• Own the entire product lifecycle, from conceptualization to delivery, working closely with the Product Owner, UX designers, and development teams.
• Ensure alignment between business goals and product development activities, driving continuous improvements in both processes and outcomes.
• Lead UAT planning and execution, working with business users to ensure that the final product meets their expectations and requirements.
• Take the lead in scope management, issue resolution, and project reporting for both internal and external stakeholders.
• Drive business process changes, identify gaps, and ensure that changes are incorporated into the product design and implementation.
• Oversee the creation and refinement of the Product Backlog and Project RAID Log.

Experience and Skills Needed:

• More than 5 years of experience in business analysis or product management in software development projects.
• Deep experience with Agile project methodologies, UX design processes, and large-scale business system implementations.
• Proven track record in leading product development teams and managing cross-functional teams effectively.
• Strong leadership and stakeholder management skills, with the ability to negotiate and influence decision-making.
• Expert-level proficiency with JIRA, Confluence, and BPM modeling techniques.
• Certified Scrum Master, Certified Product Owner, or Certified Business Analysis Professional is highly desirable.

Job Description:

• Plans; organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives;
• Handle project schedules and technical matters.
• Able to work with subcontractors/ suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Any other ad hoc duties assigned.

Job Requirements:

• Degree in Civil or Structural Engineering, Building / Construction Management, or any other discipline related to Building Construction.
• At least 5 years experience in the building construction field. Preferably with experience in public and private projects.
• Good technical knowledge and interpersonal skills.
• Strong in persuasion, service-oriented client relationships and people management.
• Good working attitude, self-motivated and able to work independently.
• Please include projects handled for our reference.

Responsibilities:

· Attend enquiries from customers and forward them to allotment's airlines with cargo details.

· Provide customers with competitive rates from own allotment carriers and follow up business's status.

· Create JOB assignment in the in-house system for cargo details, shipper requirements and proceed booking with carrier's quotation email.

· Provide booking confirmation to customers once received from the carrier.

· Conduct regular visits to build trust and establish long-term relationships with existing customers while maintaining market competitiveness.

· Identify and explore new customers opportunities.

· Manage accounts receivable processes and ensure timely payment receipts from customers.

· Source pricing or solutions for businesses that do not transit via SG based on sales inquiries through the cargo network platform.

Requirements:

· Candidate must possess 5-8 years of experience in the air freight industry.

· Minimum of a Diploma in a related field; candidates with over 8 years of experience in logistics are encouraged to apply even without formal educational qualifications.

· Strong negotiation skills with a proven track record in acquiring new customers.

· Excellent communication and active listening skills, with the ability to build and maintain relationships with internal and external stakeholders.

· Strategic thinking and problem-solving abilities focus on driving results and delivering value.

· Ability to work independently and collaboratively in a fast-paced environment.

· Proficiency in Microsoft Office suite; experience with logistics management software is a plus.

• Control & management of Production Operations, particularly in carpentry works.
• Control & management of Interior Fitting jobs.
• Ensure full effectiveness of the production & installation activities.
• To monitor work progress and supervise workmen’s performance.
• Manpower management
• Oversee the management of stores and logistics.
• Control and management of the 4-storey factory
• 5 years experience in fit out and joinery work

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

70% BPM / 30% RPA

Responsibilities:

Reporting to the Global IT Head, Digital Applications

The candidate will be responsible for:

• Developing and implementing the IA strategy and Target Operating Model.
• Producing a sustainable, future-fit Intelligent Automation Roadmap that aligns with ASM’s strategic objectives
• Acting as the central governance body that interfaces into existing architecture, strategy and governance bodies within ASM; they will ensure standards are defined in alignment with regulatory and internal operational risk requirements.
• Acts as the internal foundation for knowledge and expertise by constantly reviewing market developments, ensuring best-in-class services are provisioned and consumed by ASM CoE community
• Be a change agent promoting an automation culture across ASM
• Drive the education of the IA technology across ASM
• Leading a cross-functional IA team responsible for delivering the strategy, delivery, and operation of CoE. This includes, but not limited to;
• Architecture standards, policies, and processes will be used across ASM to ensure global alignment of Automation platforms, processes, and people.
• Developing a portfolio of best practices to be consumed by all business units and functions
• Introducing new IA services via Proof of Concepts (PoC) and Proof of Value (PoV)
• Key Operational support for live automations
• Ensuring benefits are defined and realized in line with defined automation business cases to meet CoE KPIs.

Qualifications

• Minimum Degree in Computer Engineering
• At least 10 years of IT working experience
• At least 5 years managing technology Business Process Management (BPM), Workflow Management, RPA, Process Mining, etc.
• At least 2 years in a team supervisory, lead, or management role.
• Demonstrable experience leading global, cross-functional teams
• Demonstrable experience working within multi-national and diverse organizations
• Excellent understanding of Operating models that are commercially focused and sustainable to enable rapid growth and expansion
• Demonstrable experience in applying Agile methodology or DevOps in Automation projects.
• While programming knowledge is not required, a demonstrable interest in and/or experience with Automation & Enterprise Technologies (e.g. Microsoft Power Apps/Automate, SAP iRPA, K2, BPM tools, Microsoft Workflow Foundation and Azure low code stacks )
• Experience building and running Global Centralized or Hybrid CoEs with either on-shore, near-shore or offshore models

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Event Planning and Coordination:

- Plan and coordinate all logistical aspects of events, including venue selection, catering, audiovisual requirements, and transportation.

- Contribute to event conceptualisation and ideation to create impactful experiences.

- Understand the marketing user journey and own the communication touchpoints by planning, writing compelling copy, and sending Electronic Direct Mails (eDMs) to inform and engage the audience.

- Manage multiple ongoing events simultaneously, ensuring each event meets its objectives and runs smoothly.

- Oversee event budgets, negotiate contracts with vendors, and ensure cost-effective solutions.

Client and Stakeholder Management:

- Serve as the main point of contact for clients throughout the event planning process, providing regular updates and addressing any concerns.

- Build strong relationships with clients and stakeholders to ensure satisfaction and repeat business.

Performance Monitoring:

- Monitor Key Performance Indicators (KPIs) to ensure delivery of key project outcomes and continuous improvement.

Office Facilities Management:

- Manage the operations of office facilities, ensuring they are running efficiently and effectively.

- Coordinate with vendors for maintenance services, and any facility-related needs.

- Ensure the office environment is safe, functional, and conducive.

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Benefit

• High basic + high commission (Up to $8,000)
• Competitive salary and benefits package.
• Opportunity to work with a collaborative and innovative team.
• Room for professional growth and development.
• Locatet near MRT stations

Job Responsibilities

• Ensuring smooth daily operation of retail stores that you are assigned to operate.
• Ensure area sales target is achieved.
• Ensure each outlet hits the individual outlet target.
• Motivating and managing the assigned retail outlets staff.
• Ensure proper execution of marketing promotions and all communications.
• Participate in operations promotions, advertisement, sales training.
• Ensuring cleanliness and service quality of assigned retail store.
• Act as a liaison between the Sales HOD and assigned outlets, disseminating information and directives to Branch Managers and teams.
• Review Daily Sales Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.
• Perform related, ac-hoc duties/tasks as required.

Job Requirements:

• At least 3 years of similar experience in the Beauty/Spa industry
• Powerful motivator with strong leadership skills
• Excellent influencing and interpersonal skills
• Able to work independently and with a team
• Able to lead a team of max 15 staffs
• Strong command of spoken English and Mandarin. Must be able to speak in Mandarin to liaise with Mandarin speaking customers
• Positive attitude and mindset, able to roll with punches
• Highly initiative with strong problem-solving skills and constantly having a positive mindset
• Able to work on weekends and public holidays and retail hours

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Responsibilities:

· Able to Perform servicing and maintenance on chiller

· Able to Repair and troubleshooting on chiller will be an advantage but not essential.

Requirements:

· ITE/NTC from local technical institution

· Able to communicate well verbally and in written form.

· Team player

· Willing to work overtime

· 3-5 years working experience

* Benefits: Medical, insurance, dental

* 5.5 working days

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Job Description:

We are looking for a skilled IT Infrastructure and Security Specialist to join our team. The ideal candidate will have expertise in containerization platforms, operating systems, and application servers, along with practical knowledge of security practices, networking, and database management. This role also involves providing technical advisory services, troubleshooting, and collaborating with diverse teams in a multicultural environment.

Requirements:

Technical Skills:

• Expertise in OpenShift and containerization platforms.

• Practical knowledge of operating systems (Linux, Windows) and virtualization.

• Hands-on experience with databases such as MariaDB and MSSQL.

• Proficiency in managing application servers like JBoss, Tomcat, Apache, Kong, and Nginx.

• Fundamental understanding of networking, including DNS and load balancing.

• Strong security skills in server hardening, SSL implementation, vulnerability assessments, and penetration testing.

Soft Skills:

• Excellent troubleshooting and problem-solving abilities.

• Strong communication skills for organizing partner calls and consultations.

• Ability to work collaboratively in a multicultural team.

• Additional Requirements:

• Flexibility to work occasional overtime during critical situations.

A sense of teamwork is required .

Two shifts are acceptable.

Sufficient experience in managing construction workers (at least 5 years above).

Understand the civil workfolow ans sp safety requirment of singapore power group.

It is acceptable to work outdoors often .

Must know the applocation of all office software .

Need arrange worker all safety course and dorm check in/out.

Need apply worker and arrange ticket for workers.

[Job ID: 673527]

Responsibilities:

• Lead and manage the daily activities of business solutions/sales executives. Supervise, train, and guide the sales team to meet sales targets.
• Identify key prospects, negotiate deals, and establish appropriate sales terms.
• Provide guidance, support, and solutions to any challenges faced by the team.
• Monitor the progress and activities of the Sales Executives to ensure targets are met.
• Deliver product and sales training to the team.
• Gather market insights from Sales Executives’ feedback.
• Coordinate with various departments, including Service and Delivery, to ensure seamless customer service.
• Visit customers to track the progress of demonstrations and gather feedback.
• Review individual performance of Sales Executives, offering motivation and encouragement to achieve sales goals.
• Conduct weekly brainstorming sessions with the team to develop strategies and plans to improve sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Description:

Key Responsibilities:

1. Client Communication:

a. Act as the primary point of contact for clients and designers, providing expertise and supervision to ensure project objectives are met.

b. Facilitate regular communication and collaboration between all stakeholders throughout the project lifecycle.

2. Project Planning

a. Overall in-charge of assigned projects.

b. Collaborate with the project management team, design team, procurement team to develop detailed project plans, schedules, and budgets.

c. Coordinate and manage project activities, ensuring adherence to timelines and budget constraints.

d. Identify potential risks and develop mitigation strategies to minimize project disruptions.

e. Regularly update project stakeholders on progress and milestones.

3. Supplier and Contractor Coordination:

a. Verify and confirm quotations from suppliers and contractors, with particular focus on indent items.

b. Collaborate with procurement teams to ensure timely delivery of materials and services.

4. Change Management and Crisis Mitigation:

a. Assist in managing changes in project scope, identifying potential crises, and developing contingency plans to minimize disruptions.

b. Proactively address issues and challenges that may arise during project execution.

5. Compliance and Safety:

a. Assist in ensuring that all project plans and documents are submitted for approval to landlords and local authorities prior to the commencement of work.

b. Maintain a thorough understanding of relevant building codes and regulations.

c. Conduct site marking and inspections prior to the start of work, ensuring adherence to design and safety standards.

d. Oversee site activities to ensure project milestones are achieved.

6. Site Management

a. Foster a collaborative and motivated working environment to maximize productivity and quality.

b. Ensure communication with vendors, subcontractors for a project delivery

c. Implement quality control processes to ensure the highest standards of workmanship are maintained throughout the project.

7. Documentation:

a. Maintain comprehensive project documentation, including contracts, change orders, meeting minutes, and project correspondence, ensuring accuracy and accessibility for all stakeholders.

b. Generate regular reports on project status, including progress, issues, and solutions, to keep all parties informed and facilitate decision-making.

c. Monitor project budgets and financial performance, taking proactive measures to control costs and maximize profitability.

Requirements:

1. Diploma / Bachelor's degree in construction management, engineering, or a related field (preferred).

2. Proven experience as a Project Manager in the commercial fitout industry.

3. Strong knowledge of construction processes, materials, and regulations.

4. Excellent leadership and communication skills.

5. Proficiency in project management software and Microsoft Office Suite.

6. Problem-solving and crisis management abilities.

7. Commitment to quality, safety, and client satisfaction.

8. Able to work with building management, landlord, inhouse designers, client designers as well as internal procurement team.

Medical Affairs Manager/Director - Biopharmaceutical

Role Summary

We are seeking an experienced Medical Affairs profile to lead our medical affairs initiatives across Southeast Asia. This senior role involves driving regional strategies, building relationships with healthcare professionals, leading the medical science liaisons (MSL’s) and serving as a key representative in advancing scientific and medical excellence. You will be responsible to align local medical plans with global objectives to support the organisation’s mission for 2025 and beyond.

The Opportunity

This position offers the chance to make a meaningful impact on healthcare in the region. You will:

• Develop and execute medical affairs strategies that align with global goals.
• Lead a team of MSLs, supporting their growth and optimising performance.
• Build relationships with thought leaders and the broader medical community.
• Plan and oversee scientific events, including advisory boards, webinars, and symposiums.
• Represent the organisation at regional and global medical affairs meetings and conferences.
• Drive regional research initiatives, such as investigator-sponsored studies and educational grants.
• Collaborate with regulatory, market access, and patient advocacy teams to address country-specific needs.
• Ensure compliance with regulations while managing budgets effectively.

What We’re Looking For

• A degree in Biology, Biotechnology, Pharmacy, or Medicine; a PhD, MD, or similar is highly desirable.
• 7 – 12+ years of experience in medical affairs, preferably within the pharmaceutical or biopharmaceutical industry.
• Advanced knowledge of medical and pharmaceutical sciences, coupled with ethical and scientific integrity.
• Strategic thinking, relationship-building, and communication expertise.

What’s on Offer

• Competitive salary - ranges depending on experience
• Benefits package
• International team
• Improving patient outcomes and advancing healthcare innovation

What’s Next

If this opportunity excites you and aligns with your expertise, we encourage you to apply.

Send your updated CV to [email protected]highlighting your relevant experience. We look forward to exploring how your expertise can contribute to transforming healthcare in the region.

Please note: Due to high application volumes, we may not be able to respond to every applicant. If you do not hear from us, please consider your application unsuccessful at this time. We encourage you to apply again in the future.

Engage Group Life Science – Singapore & Southeast Asia
[email protected]

About the company

My client is a leading and prominent telecommunications provider, well-known for delivering innovative solutions in mobile, broadband, and digital services across multiple markets.

It plays a pivotal role in connecting businesses and individuals with cutting-edge technologies, driving digital transformation.

This role will involve translating complex financial data into clear, engaging messages for both internal and external stakeholders, supporting strategic business goals, and contributing to the company’s reputation and public image.

About the role

Reporting to the Director of Strategic Communications

• Develop and execute comprehensive communication strategies that align with the company’s goals and enhance its public image.
• Manage the preparation and distribution of financial results, earnings releases, annual reports, and other investor relations communications.
• Utilize knowledge of financial markets and reporting standards to ensure clarity and accuracy in all financial communications.
• Serve as the primary point of contact for financial media, craft press releases, and manage media inquiries
• Collaborate with senior management and various departments to translate business objectives into effective communication strategies.
• Manage relationships with internal and external stakeholders, including investors, analysts, and media.
• Organising media briefings, interviews, annual general meetings, and other events as required.

Skills and experience required

• Relevant corporate communications experience within publicly listed companies and proven track record in writing and editing financial communications, including press releases, annual reports, and earnings updates.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong project management and organisational skills, with a proactive approach to problem-solving.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).