Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Job Description & Requirements

Summary

• Northpoint City
• 6 day works
• Salary UP $3200
• Happy Birthday Voucher
• Non-Halal Restaurant

Job Responsibilities:

• Staff Management: Hire and train bakery staff (servers, cashiers and barista).
  Schedule shifts to ensure adequate staffing during peak hours.
  Provide leadership, motivation, and guidance to the team.
• Customer Service: Ensure excellent customer service by interacting with customers, addressing complaints, and making sure customers are satisfied.
  Maintain a friendly, clean, and welcoming atmosphere for guests.
• Inventory and Supplies: Keep track of inventory (ingredients, packaging, etc.).
  Order supplies as needed to prevent shortages.
  Ensure stock is well-organized and fresh.
• Daily Operations: Oversee the opening and closing procedures of the bakery.
  Ensure that baked goods are prepared, displayed, and sold efficiently.
  Monitor cleanliness and organization in both front and back of house.
• Cash and Financial Management: Handle cash flow, including registering sales and managing cash transactions.
  Ensure accurate daily sales tracking and financial record-keeping.
• Health and Safety Compliance: Ensure hygiene and safety standards are met for food preparation, storage, and customer areas.
• Marketing and Promotion: Help promote bakery items, seasonal specials, or discounts to attract more customers.

Job Requirements:

• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Able to work as early as 7am, during weekends, public holidays and overtime hours when required.
• Salary commensurate with qualifications and experience.
• Please state your reason for leaving, current/last drawn salary, expected salary and availability date (to commence work).
  
  *Additional Information:
  Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.

Job Description & Requirements

A fast food halal western restaurant is looking for an Assistant Restaurant Manager to join the team.

Working Conditions:

- Leave benefits and meals are provided.

- Air-conditioned environment.

- Shift rotation based, Operation hour :11am - 9:30pm.

- Six days work week

Location: Bugis Junction or Hillion Mall.

Job Description:

- Oversee and manage the efficient running of the restaurant outlet in line with the branch standards, while meeting the employees’, company’s and customers’ expectations.

- Attend to customers and their requests/feedback and resolve issues in a timely manner.

- Assist Restaurant Manager to manage manpower schedules, staff development and comply with company’s SOPs and standards.

- Motivate and guide the employees in up-selling the food and beverage items.

- Supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.

- Monitor food and stocks wastage in the outlet and ensure that all supplies and stocks in the outlet are sufficient for the day to day operations.

- Update POS system as and when necessary.

- Carry out any ad-hoc duties as assigned.

Job Requirements:

- At least 1 Year(s) of working experience in the related field and industry.

- Have experience on POS restaurant operation and proficient in full spectrum of fast food restaurant function.

- Able to work under the pressure in a fast paced environment.

- Preferably with experience in back end operations of the restaurant eg. preparation and cooking.

- Meticulous, mathematically incline and possess good people skills.

- Self-discipline and self-motivated and enjoys interacting with people and serving customers.

- Ability to engage in physical activities which requires long hours of standing during the working shift.

- Always maintain high standard of personal hygiene with clean appearance and neat attires.

- Polite manner, energetic, cheerful, and hardworking.

- Possess enthusiasm in learning and keen to obtain feedback for improvement.

- Able to work on rotating shift basis which include weekends and public holidays.

- Applicants may be transferred within outlets to support the operations.

Name: Lee Kai Siang

Reg No.: R1655126

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

• RESPONSIBLE FOR SMOOTH OPERATIONS OF THE RESTAURANT AND OPTIMIZATION OF INVENTORIES SUPPLIES
• 5 / 6 DAYS WORK WEEK
• MONITOR ACCURACY OF THE BILLING AND DAILY SALE TRANSACTIONS, AND MAINTAIN CUSTODY OF CASH REMITTANCE UNTIL DEPOSITED.
• CONTROL COSTS BY REVIEWING PORTION CONTROL AND QUANTITIES OF PREPARATION; MINIMIZING WASTE; ENSURING HIGH PROCEDURE / STANDARDS AND FOOD SAFETY.
• ENSURING CONSISTENT MAINTENANCE AND PREVENTIVE MAINTENANCE OF ALL EQUIPMENT IN THE OUTLET.
• TRAIN, SUPERVISE, DISCIPLINE AND MOTIVATE STAFF TO ACHIEVE EXCELLENCE IN PERFORMANCE AND ENSURING COMPLIANCE ON COMPANY'S POLICCIES AND GUIDELINES.
• PROVIDE EXCELLENT CUSTOMER EXPERIENCE FOR OUR INTERNAL AND EXTERNAL CUSTOMERS.
• CARRY OUT ANY OTHER DUTIES ASSIGNED BY YOUR SUPERIORS.
  
  WE OFFER:
• MONTHLY SALES INCENTIVE
• BIRTHDAY LEAVE & VOUCHER (term and conditions apply)
• 10 - 14 DAYS ANNUAL LEAVE

• Basic Salary + Fixed Allowances (UP$3600) + Incentive
• Variable Bonus + Meal Provided
• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

Job Descriptions

• Assist the chef with kitchen operations, including cooking and presentation
• Order, receive, and manage inventory
• Maintain cleanliness and follow hygiene procedures at all times
• Collaborate with the head chef to ensure smooth kitchen operations
• Perform other ad hoc duties as assigned by the head chef

Job Requirements

• Minimum 2 years of relevant experience in kitchen operations
• Strong team player with a collaborative approach
• Knowledge of kitchen operations, including cooking, presentation, and inventory management
• Ability to follow cleanliness and hygiene standards consistently
• Able to work split shifts and a 6-day work week, with one fixed off day
• Willingness to take on ad hoc duties as assigned by the head chef
• Good communication skills and the ability to work closely with the head chef to ensure smooth kitchen operations

Benefits

• 7 day AL.
• 14 day medical.
• 2 meals provided

Working Hours

• 5.5 days is 49.5 hours
• 1030 - 3pm and 6 - 1030pm
• Lunch is before 12pm (paid)
• Dinner is between 5-6pm break time.

Job Descriptions

We are looking for a dedicated and hardworking Kitchen Assistant to join our team. The Kitchen Assistant will support kitchen operations by maintaining cleanliness, preparing ingredients, and ensuring the smooth running of food preparation. This role is vital to ensure that the kitchen runs efficiently and meets high food safety and hygiene standards.

• Food Preparation: Assist in the preparation of ingredients by washing, peeling, cutting, and portioning food items.
• Cleaning and Maintenance: Maintain cleanliness and organization in the kitchen, including washing dishes, cleaning workstations, and ensuring equipment is sanitized.
• Assisting in Cooking: Support chefs in basic cooking tasks, such as preparing salads, sauces, and garnishes.
• Inventory Management: Help in receiving, checking, and storing deliveries, ensuring that all stock is properly organized and rotated.
• Compliance: Follow all health and safety guidelines, including food hygiene standards (e.g., washing hands, wearing protective gear, and handling food safely).
• Team Support: Provide assistance to the kitchen team to ensure efficient and timely meal preparation and service.

Job Requirements

• Experience: Previous experience as a kitchen assistant or in a similar role is preferred but not essential.
• Physical Stamina: Ability to stand for long periods, lift heavy items, and handle the physical demands of kitchen work.
• Attention to Detail: Ensure all tasks are completed with precision and attention to hygiene and cleanliness.
• Team Player: A positive attitude and the ability to work well under pressure in a fast-paced environment.
• Basic Cooking Knowledge: A good understanding of food preparation and kitchen operations is a plus.
• Communication Skills: Ability to follow instructions and communicate effectively with team members.

Benefits

• Good Career Progression
• Great team and culture

Working Hours

• 5 days work week straight shift / 2pm - 11pm 1 hour break

Job Descriptions

• Prepare for opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers or any other product related enquiries
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labelling of products
• Maintain cleanliness, tidiness and replacement of retail shelve items

Job Requirements

• No requirement

Benefits

• Company is well-established in Singapore for long time
• Be part of the beginning of the brand new concept restaurants' Journey
• New opening staff
• Learn Japanese Sake and Japanese Cuisine, Italian-fusion Japanese Cuisine

Working Hours

• 44 hours a week+ OT

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working Hours

• 5.5 days, 44 hrs, Shift hours 9am - 6pm, 2pm - 11pm.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working Hours

• 5.5 days, 44 hrs, Shift hours 9am - 6pm, 2pm - 11pm

Job Descriptions

• Greet and serve customers, guide customers to their tables
• Present menus, efficiently take customer orders including any special requests
• Offer menu, wine recommendations upon request
• Provide information when asked (e.g. ingredients, portions or potential food allergies)
• Ensure orders are correct and delivered promptly
• Effectively communicate with Kitchen staff on order details
• Input order into POS system
• Check dishes and kitchen ware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a cleanliness and tidiness at the dining area
• Maintain the table setting by clearing courses as completed, replacing utensils and cutlery, refreshing water glasses
• Check and process cash and credit card payments
• Handle customer complaints in a polite and professional manner
• Discuss with Kitchen staff and review daily specials, changes on the menu and requests made for reservations
• Maintain up-to-date working knowledge of menu items and daily specials
• To work independently and be a team player
• Comply with safety, health and hygiene policies and procedures
• To carry our ad-hoc duties as assigned
• To always strive towards best customer satisfaction ensuring customers are satisfied with their food order, Beverages and service
• Other ad-hoc duties as assigned

Job Requirements

• Minimum of 2 year of experience in a similar role, preferably in a restaurant or hotel environment
• Strong customer service skills with a friendly and positive attitude
• Excellent communication skills, both verbal and written
• Ability to work efficiently under pressure and in a fast-paced setting
• Knowledge of POS systems and basic cash handling
• Familiarity with food safety, health, and hygiene standards
• Ability to work independently as well as part of a team
• Flexible with work schedule, able to work on weekends, public holidays, and rotating shifts
• Attention to detail and commitment to maintaining a clean, organized workspace
• Basic knowledge of food and beverage pairings, with willingness to learn and stay updated

Benefits

• 7 day AL.
• 14 day medical.
• 2 meals provided

Working Hours

• 5.5 days is 49.5 hours
• 1030 - 3pm and 6 - 1030pm
• Lunch is before 12pm (paid)
• Dinner is between 5-6pm break time.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working Hours

• 5.5 days, 44 hrs, Shift hours 9am - 6pm, 2pm - 11pm

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for an Assistant Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience.

As our F&B Assistant Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from daily operations to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.

Check us out: https://www.theblackhole.sg/careers

Some perks:

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders

Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Demonstrates the ability to lead, be proactive and have initiative.
• Overseeing the daily operations on shifts.
• Ensures proper uniform, punctuality and grooming are according to company
• policy and standard.
• Ensures proper hygiene as prescribed in the company guidelines.
• Understands and adheres to proper food handling, food safety and sanitation
• standard during food preparation, serve and clean up.
• Maintaining a positive environment and culture which provides fast, efficient and
• friendly service for both customers and staff.
• Maintains a clean and organised environment.
• Responsible for planning and scheduling of staff.
• Following beverages Standard of Procedures and maintaining the consistency of products and services.
• Proactive in solving customer’s problems and providing satisfactory solutions to
• various situations.
• The “Owner” and Role Model of the service initiative during his/her shift.

What You’ll Bring:

• Passion for service.
• Minimum education requirement of O levels and above.
• Minimum one year of previous supervisory role in the F&B industry.
• Outgoing personality and go-getter attitude.
• Enthusiasm for challenges and ability to cope in a fast paced environment.
• Excellent verbal and communication skills.
• Basic computer and Microsoft skills.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $3,300 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Weekend availability

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Job Details

• Full time role with comprehensive benefits (paid AL, Allowance, Ad-hoc performance incentive, etc)
• Well-established Korean BBQ restaurant with various location
• 5 days or 6 days work week, 44 hours (anything more than 44 hours considered OT Pay applied to all levels of position)
• Salary will be commensurate with your last drawn & your experiences

Responsibilities

• Responsible for smooth daily operation in the restaurant both the front end and kitchen
• Serve & Take orders from the customer
• in charge of food preparation, processing
• Maintain high standards of quality control, hygiene, health, and safety.

Job Requirement (s):

• Working experience in F&B industry is a bonus.
• Fresh graduate welcomed.
• Training will be provided.

Working Location: Singapore Central, Shopping Mall

Shunsui Group, the 6-time Michelin Plate Singapore awardee, is urgently looking for an experienced Hot Kitchen Chef at Yakitori omakase restaurant to be on board.

Job Description

- Managing the hot kitchen of the Yakitori omakase and a la carte restaurant.

- Manage inventory of ingredients

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience at relevant Japanese restaurants.

-Skilled in Yakimono, Agemono, and Nimono.

Job Details

6 days/week working days

Salary: from $4,600 to $5,500, depending on your experience and skills

Restaurant Manager

Working Hour : 6 days , 8hour per day

Salary : $3000- $3500

Location : Paya Lebar

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

Role Description

• Responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, maintaining quality standards, and promoting a positive dining experience.
• Hiring and Training staff in the food & beverage industry
• understanding of Food & Beverage operations

Requirement

-have F&B supervisor experience exp : handle staff schedule etc

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Role:

Operation Manager (Fast Food Chain / Quick Service Restaurant)

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Description:

• Basic up to $3000 + allowance + incentives + OT
• $100 transport allowance
• $100 monthly incentive
• Sign-on bonus $3000++
• Entry level, full training provided
• Great career progression
• Hygiene-cert preferred

Job Scope:

• Greet guests warmly, take orders, and serve food and beverages efficiently.
• Ensure food and beverage items meet quality and portion standards before serving.
• Deliver polite and professional service consistently to enhance the guest experience.
• Uphold cleanliness and sanitation standards across the designated area.
• Follow established procedures, proactively suggesting improvements for smoother service.

Requirements:

• No experience required, full training provided.
• Hygiene-cert preferred

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

Job Responsibilities:

· Setting up of table, topping up of condiments and other preparatory tasks

· Providing good customer service and taking of orders

· Perform cashier duties and handling customer enquires

· Maintaining the cleanliness of outlet and other ad hoc duties

Requirements:

· Energetic, good team player and service oriented

· Hardworking with a positive attitude

· Ability to work in fast-paced environment

· Relevant working experience preferred but not required

· Food hygiene certificate preferred

· Able to commit weekend and public holiday

Benefits:

· 5 day work week

· Staff meal provided

· Staff Discount

· Birthday Leave

· Medical Benefits

· Monthly Store Performance Incentive

· Bi-Annual Bonus

· Training and Uniform provided

· Skill development and career progression opportunities

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Captain located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for overseeing the operation of assigned F&B outlets, ensuring that service operations run smoothly and efficiently. They will maintain high standards of customer relations, addressing complaints and queries satisfactorily. The manager will ensure the outlet is properly set up for service and that operations minimize wastage, breakage, and spoilage. They will apply effective selling techniques to exceed guest expectations and drive revenue. Additionally, the role involves overseeing cash and stock control, ensuring all drinks are prepared according to standard operating procedures, and continuously innovating in the creation and presentation of cocktails. Understanding bar and beverage control, recommending food and drink pairings, and training and motivating the service team are also key aspects of the role. The manager may also take on any ad-hoc duties as required..

Qualifications:

• Minimum 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.