- Oversee front service daily operations (including basic stock taking, hygiene upkeep, service standards)

- Manage weekly staff scheduling

- Manage daily sales and book keeping

- Assisting accounts team with daily settlement, daily sales closing

- Building relationship with Customers (phone, email, whatsapp)

- Involve in outlet promotions and marketing

Major Responsibilities include, but are not limited to:

Oversee daily activities including set-up of and pack-out of zones to ensure productivity for all shifts

Analyze wave configuration to maximize efficiency and develop new strategies and rules that improve flow and performance for all shifts

Engage partner departments and associates in the problem resolution process to assure service outcomes are meeting or exceeding expectations

Identify, resolve, and communicate exceptions with customer orders and waves to operational, inventory, and allocation partners and serve as a problem-solving central point for these matters

Plan through weekly volume utilizing targeted rates

Ensure daily and weekly progress are achieved and in line with targeted rates

Able to lead and direct all functions and team members within the department

Address opportunities and provides leadership and coaching to team members or escalate when necessary

Full understanding of all aspects of the process within their department as well as a general understanding of upstream and downstream customer processes

Manage all aspects of process adherence and identify, correct and/or escalate opportunities.

Ability to develop, manage and communicate daily and weekly plans to their department and or within peers

Maintain a positive, supportive, and appreciative attitude

Engage with front line team members ensuring they have a clear understanding of how they contribute to the company’s mission

Adhere to deadlines and delivers quality work

Forecast and maintain proper inventories of required supplies

Essential Skills:

Demonstrated experience in identifying and improving processes and procedures

Ability to build, motivate, and develop strong teams

Strong communication and interpersonal skills.

Ability to recognize a problem, root cause, and begin initial troubleshooting and resolution efforts.

Strong relationship management skills

Functional understanding of volume and target planning

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Snacks - Sell Popcorn

Salary: Basic $2,600- $3,100 + allowance (depends on number of outlets managed) + Commission

Responsibilities & Duties

• Ensure smooth operations for outlet
• End of month to review and prepare all sales, stock and staff file
• Work together with team to achieve kiosk sales target
• Greet customers who enter the shop/kiosk
• Be involved in stock control and management
• Promote product to customers
• Handle customer questions, complaints, and issues
• Coordinate the delivery of goods and product display
• Report discrepancies and problems to supervisor
• Give advice and guidance on product selection to customers
• Be responsible for processing payments
• Balance cash registers with receipts
• Deal with customer refunds
• Maintain store's cleanliness
• Keep up to date with company’s promotions
• Manage 2 -3 outlets
• Planning roster
• Provide Staff training

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

We are now expanding our team and are looking for motivated individuals to join our enthusiastic and passionate team

· Checking of inventory of liquor, beer, wine, and non-alcoholic beverages

· Keeping the bar, bar area and supplies clean & presentable

· Attend to guests’ queries and concerns

· Understanding & learning of various brands and types of liquor, beer, wine, and non-alcoholic beverage

· Upsell the wines and beverage.

· Analyze outlet sales and identify opportunities for increasing profitability and maximize revenue

· Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring

· Understand & perform Monthly Stock Take

· Communicate together with Venue Manager about daily targets and take responsibility for maintaining high standards of quality, health and hygiene.

· Operate safe practices, act as a role model and provide guidance to staff to ensure that their safety and that of guests is protected.

· Regularly conduct research on the local market and develop and implement ideas to maximize profit.

· Check & perform mise en place done properly.

· Cost control, purchasing & maintenance duties

· To overall ensure smooth operations in the cellar/ day-to-day service.

· Maintain beverage cost within budget to work with Group Wine & Beverage Manager.

· Participate in marketing meetings pertaining to the different environment in the markets.

· Tracking and sharing information regarding new business trends and generate new business opportunities.

· To report items out of stock to General Manager

· Perform any other related duties as assigned by the management

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs
• Building relationships with key clients and establishing long-term business partnerships with them
• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share
• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics
• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company
• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies
• Managing a team of employees and ensuring that they are trained to perform their jobs effectively
• Reviewing customer orders and inventory to ensure that all customer needs are being met
• Conducting market research to identify new opportunities for growth in the industry

Job Description:

· To manage the Warehouse & Distribution functions by ensuring that all transaction of Incoming and Outgoing are according to Customer needs and requirements. To receive & store the finished products into warehouse(s) and dispatched both efficiently and cost effectively

· Ensuring all the related procedures relating to Warehouse & Distribution is maintained to ensure quality services provided

· Ensure that products, packaging and delivery satisfy customers requirement

· Ensure that all necessary safe operating procedures and instructions relating to all aspects of work within the department are prepared documented and periodically reviewed

· Co-ordination work in between Sales team and Customer Service team and Planner Team to be in timely manner and prompt, in order to ensure efficiency of distribution process

· Handling customers complain and respond promptly, improvement and prevention from reoccurrence both internally and externally

· Maintain high Safety standards, policies and procedures at all times in the warehouse

· To maintain excellent housekeeping in the warehouse at a high standard

· Ensure that only certified persons use forklifts cranes etc. requiring a certificate of competency

· Control movements of finished goods are updated in SAP in a timely manner

Requirements:

· Minimum Diploma/Advanced/Higher/Graduate Diploma in Logistic/ Supply Chain or equivalent

· Minimum 5 year(s) of working experience in the related field is required for this position

· Strong verbal and written communication skill

· Proficient in using Microsoft Office applications (Word, Excel, PowerPoint)

· Sound knowledge in SAP, WMS and Sales Order Processing environment

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description:

• Carry out project site supervision
• Assist Project Engineer on site
• Liaise and manage sub-contractors from all trades
• Ensure that work is carried out in compliance with drawings, designs, specifications and all authorities regulations
• Daily updates of work progress to Project Manager/ Engineer
• A good team player and willing to be stationed at the site office
• Assist in handling and receiving of materials & equipment on site
• Arrange and plan workers working schedule weekly / monthly
• Take daily site minute
• Additional : SMO/SDO duties

Requirements:

• Min 2-3 years working experience in construction site supervisor
• Secondary school/ GCE O Level or above

You may send your resume / CV to email address directly: [email protected]

As the Restaurant Reservation In-Charge, You are responsible to receive and record guests' restaurant reservations and provide fast, efficient, courteous service at all times to guests.

DUTIES AND RESPONSIBILITIES:

• Answer the phone/emails and input customer reservations into the computer/reservation systems.
• Make daily calls to customers to confirm their upcoming reservations.
• To captures details from incoming calls and coordinates each reservation to ensure the guest's satisfaction.
• Maximizing reservations accurately & up-selling.
• Help among the teams, such as by getting water or serving foods for customers, as needed.
• Daily updates on the reservations reports and submit to the Management.
• Perform any other duties as assigned by Management.
• 1 to 2 years of restaurant experience, preferred.
• Keen attention to detail in order to track guest reservations.
• Excellent customer service skills.
• Friendly and outgoing personality.
• Experience with electronic reservation system and administrative duties.
• Immediate starter are encouraged.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Technical Supervisor

Our client is a wholesale of electronic parts & equipment company. They are currently seeking for Technical Supervisor to ensure smooth operation of division.

The role of the Technical Supervisor includes:

• Supervise the Technical Support team to respond promptly to service and fault calls in accordance to SLA.
• Plan and organise the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products and its timely execution in accordance to SLA.
• Plan the work schedule of the Technical Support team.
• Advise end-users and customer of potential problems and follow up on them.
• Interact with end-users and customers to understand the problems they face in using the company’s products and feedback to the Technical Support team and/or supplier for resolution.
• Ensure proper inventory control and timely procurement of equipment spares.
• Assist in the proper installation, testing and commissioning, and smooth operation of the Division’s product at customer’s site.

Job Requirement:

• Understanding and knowledge of the Singapore healthcare and/or inspection security sectors and their operating environment.
• Skills in trouble shooting technical problems related to the company’s products.
• Skills in relating to and servicing the end-users with a win-win mind set.
• Skills in negotiation with end-users on non-critical product maintenance requirements.
• Skills in preparation and use of training materials to train and upgrade skills of Technical Support team members.
• Certification in Basic Ionising Radiation Safety (General) Course.

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to unacceptable submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

In Bad Company Restaurant & Craft Beer Bar is an intimate culinary venture led by Chef-Owner Tim. Nestled in Katong, our establishment offers a cozy yet vibrant ambiance where guests can savor craft beers and natural wines alongside a menu curated by Chef Tim using locally sourced, quality ingredients.

Driven by our dedication to providing exceptional hospitality experiences, we are committed to nurturing talent within our small team. We take pride in fostering a supportive environment where each team member can grow and thrive.

At the heart of our kitchen lies a commitment to culinary excellence and creativity. We provide a supportive environment for chefs to unleash their creativity and refine their skills with every dish they prepare, paying meticulous attention to every detail.

As a Demi Cook or Chef de Partie at In Bad Company, you will:

Adhere to the principles of mise en place, ensuring efficient setup and organization of ingredients to facilitate smooth workflow.

Prepare a diverse range of ingredients to exacting standards of taste and presentation.

Monitor inventory levels, assess ingredient quality, and initiate orders to replenish supplies as needed.

Demonstrate a thorough understanding of food safety regulations, maintaining a clean and hygienic workspace at all times.

We value team members who:

Exceed expectations to brighten someone's day.

Embrace kindness and uphold high standards in their work.

Take ownership of their responsibilities and proactively seek solutions.

Cultivate a spirit of curiosity and continuous learning.

To learn more about our culture and values, visit our website at www.inbadco.com or follow us on Instagram [@inbad.co_sg]. If your application progresses, we will be in touch to arrange an interview. Join us in shaping the future of hospitality at In Bad Company.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.

• Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales report

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

JOB RESPONSIBILITIES

• Assist with day-to-day operations.
• Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines.
• Respond promptly and professionally to guests’ needs, questions, concerns.
• Assist floor services as and when required.
• Monitor and maintain inventory levels for cutlery, napkins, sachets, etc.
• Conduct training and educate new staff on restaurant operations.
• Ensure effective and efficient use of manpower and seating/table utilization.
• Build good rapport with internal and external guests.
• Housekeeping duties to maintain a neat and clean working environment
• Perform any other duties and responsibilities that may be assigned.

EDUCATION & WORK EXPERIENCE

• Min. GCE 'O' Level/Certificate or equivalent with at least 2 years of working experience
• Possess good communication and interpersonal skills
• Friendly and customer service oriented
• Ability to work independently and takes initiatives
• Able to remain calm and composed in a hectic and fast-paced environment
• Must be able to work on weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Our client is a well-established market leader in the F&B industry. They are looking for a Restaurant Assistant Manager assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Responsible for planning, coordinating and running the daily restaurant operations.
• Responsible for creating a positive guest experience and handle customer’s request professionally and promptly.
• Responsible for coordinating all reservations to ensure optimum capacity.
• Responsible for handling complaints or feedback concerning food and service.
• Responsible to ensure compliance with sanitation and safety regulations.

Requirement:

• Minimum 3 years of experience in managing a restaurant

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent to at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team