We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Restaurant Service Crew / Restaurant Outlet Assistant Manager

· Full and part-time positions available.

· Role and salary commensurate with experience.

· Accessible central location beside MRT.

· Training provided.

· Attractive basic, staff discounts and medical benefits.

· Retail hours.

Job Description

We are looking to fill up a restaurant team with a Korean menu that is focused on Korean Beef Seolleongtang. We hope to recruit competent people are fun-loving and enjoy customer service in a F&B setting.

Responsibilities:

· Provide welcoming customer service experience.

· Support daily operation of the restaurant including food ordering, presentation of menu, serving of orders and clearing tables.

· Some simple preparation/assembly of food and drinks.

· Perform simple dishwashing and basic housekeeping.

· Ensure store cleanliness and hygiene are kept up to standards.

· Operate Point-of-Sales and handle different modes of payments.

· Follow operational procedures and perform any other duties being assigned.

Requirements:

· Service-oriented and being a team player.

· Energetic, positive and friendly personality.

· Good communication skills, ability to multi-task and clean appearance.

· Experience in F&B but not necessary.

· Ability to communicate in English, bilingual a plus.

GMT Transpeed Pte Ltd is an international third-party logistics (3PL) business group dealing with Import, Export and Cross trade for Air and Sea freight forwarding together with warehousing activity and having our own fleet of 24ft trucks to cater to in house client and other forwarders biz as well to complete and fulfill customers’ requirements.

Job Description:

This role will be part of Sales & Marketing team, responsible for developing and increasing business revenue. The role is a hunting role which also includes coordinating with 3rd parties’ vendors & agents, supporting pricing enquires.

We are looking for a high-performing Sales Personnel to help us meet customer requirements and revenue growth targets by keeping our company competitive and innovative.

You will be responsible for crafting sales plans and justifying those plans to the leadership team.

Responsibilities:

• To source for new business with potential customers
• To increase customer data base
• To canvas and secure new accounts
• To achieve the sales target given by the Division Manager
• Manage to present realistic forecasts to the management team included analyse current trends and set future sales goals
• Build and promote strong, long-lasting customer relationships by understanding their needs

Requirements:

• Experience in Freight industry.
• Preferably with local sales experience in Freight Forwarding (Air & Ocean).
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Having existing small to large profile customers on hand.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Possess strong hunter mentality, business sense and industry expertise

Salary Range:

• Attractive package

• Good basic + Allowance + Commission

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Responsibilities:

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through answer the phone, greet people in reception and handle general enquires
• Promote compliance to ethical and responsible data use principles by ensure necessary data is collected, updated, and maintained in the systems
• Providing administrative and clerical activities for the centre
• Execute the organisational workplace safety and emergency response exercises and procedures
• Adhere to the organisation’s financial management and procurement processes
• Maintaining strong relationships with partners, vendors and contractors

Requirements:

• ‘A’ Levels/ Diploma holder
• At least 2 years of related administrative experience
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work Location: Champions Way

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

The position will focus on managing, operating, and maintaining the site facilities to ensure sustainability for management, staff and other stakeholders. This is also a hands-on position where experience with MEP (Mechanical, Electrical and Plumbing) is necessary to succeed in this role.

Job Description

Facilities Management

• Conduct regular space audits and update space inventory.
• Coordinate with contractors on facilities advance planning
• Support in reviewing, evaluating and providing inputs to all fit-out design proposals, test-fits, requirements related to space, layout and MEP systems
• Manage building renovation and facilities projects
• Support in planning and executing enhancement programme and reconfiguration,
• Manage multiple vendors of hard skills to deliver services on time and within budget
• Assist the Director to manage and prepare budgets, annual planning, perform project cost control.
• Manage vendor procurement processes in accordance with agreed procurement guidelines, involve and work with the Procurement team and follow procurement best practices
• Financial administration inclusive of invoice processing; code and allocation onto respective cost centres.
• Monitor and provide reports including but not limited to operational trackers, site inspection, inventory management and energy consumption.
• Analyze relevant FM data and preparation of reports, and provide recommendations based on the findings
• Ensure compliance with local legislation and regulations
• Establish and maintain a positive rapport with internal and external stakeholders
• Collaborate closely with the other departments to ensure smooth execution of project
• Asset and payment management
• Manage office hand-over and defect follow-up
• Provide support where necessary for any planned and unplanned out-of-hours working
• Perform other facilities management related duties as assigned.

Requirements:

• Diploma/Degree holder with Project and Facilities Management background preferred.
• Min 1 years of relevant experience
• Prior experience in Hotels/Clubs will be an added advantage
• Meticulous, organized, good negotiator with strong hands-on mentality and able to work in a fast-paced environment
• Proactive, fast learner and ability to multi-task
• Ability to work independently yet team player to work across different departments
• Passion for service and member focus
• Quick problem solver

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

❓❓Want to work Office Hours ❓❓

Job scope:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments,
• setting up instrument trays, preparing materials
• assisting with dental procedures. Assisting dentists in managing medical and dental emergencies when necessary
• handling walkins/phone calls
• patient enquiries
• scheduling appts

Working hours:

Mon - Fri = 9-5pm

Sat= 9-1pm

Sun= OFF

(42.5hrs)

Requirements:

• no experience needed
• long term commitment

If keen,

TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!

Interested candidates please submit your resume to [email protected]

Emma San

outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

- Perform basic and advanced machine electrical wiring works

- Develop electrical testing jigs and perform testing and validation of machines

- Lead the production team to strictly adhere to production schedule and same time improving the manufacturing process to improve quality, cost, and productivity.

- Creates, implements, and monitors KPI indicators on product quality and section capability

- Provide shop floor feedback to Production Engineering and D&D Department

- Assist the Production Manager to provide quality, cost effective and efficient support for launching of new machine models

- Perform machine pre & post machine power ON inspection checks, machine parameter settings, testing and inspection according to standard

- Able to troubleshoot and resolve machine electrical non conformance

- Perform machine final electrical inspection and adjustments for any defects to maintain high level of quality

- Prepare reports on productivity, quality, claims, etc

- Work with engineering and other departments to improve assembly processes

- Monitor the serviceability of measuring electrical instruments or jigs and fixtures and reporting to Supervisor or Manager any non-compliance condition

- Maintain accurate records of inspection result at each electrical process

Job Requirements:

- Degree or Diploma (Electrical)

- 2-3years working in a machine assembly environment

- A good track record of supporting the department achieving KPI

- Strong understanding of 5S and HSE knowledge

- Able to work effectively in a fast and ever-changing stressful environment

- Maintain good Quality standards, 5S and safety discipline

- Well verse in Microsoft office (Excel, Word, Powerpoint and Outlook)

- Knowledge of drawing software (Solidworks, Unigraphic, etc) is added advantage

Other info:

. Manufacturing company for advanced technology solutions including Multi-Tasking, 5-axis, milling, turning, CNC controls and automation.

· Joo Koon location

· Salary $2800 - $3800

· 5-day work

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

The Opportunity:

• Exciting opportunity to work with one of the Top 3 Management Consulting Firm in US
• 5 days work week (Office Hour)
• Location: Central
• Up to $3300 (Depending on experience)
• 6 + 6 months contract

Duties:

• Accounts Payable Review and verify invoices
• Sort, code, match invoices with relevant supporting documents and authorization
• Post invoices into Oracle Financials
• Pay suppliers in accordance with payment terms
• Verify petty cash documentation and its supporting receipts; recording the entries in Oracle system and timely reimbursement
• Reconcile creditors sub ledger to general ledger
• Reconciliation of creditor statements of account
• Maintain vendor files
• Correspond with vendors and respond to inquiries
• Provide supporting documentation for audits
• Support in the preparation of GST and withholding tax filings, provision of any supporting documentation required
• Staff expense claims are checked and complied with the standards and policies.

Requirements:

• Minimum Diploma and above.
• At least 2 years of working experience in accounting preferably in accounts payable.
• Required to be expert in Excel with Pivot, Macros knowledge and experience.
• Experience in ERP system, preferably Oracle will be an added advantage.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

1-month Completion Bonus

Monday to Thursday: 8.30 am to 6 pm

Friday: 8:30 am to 5:30 pm

Job Description:

• Manning Helpline in distress to call and seek help for employment-related or well-being issues.
• Adhere to the SOP for handling of calls to the helpline, i.e. triaging of cases, escalate calls to relevant departments/parties, follow-up on escalated cases.
• Update daily call logs, retrieve information when required and maintain stats related to calls /escalation.

Requirements:

• Only Singaporean
• Proficient in Microsoft Office
• Proficient in English and 1 other language (Malay/Bahasa Indonesia or Tamil/Hindi or Burmese).

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Prepare food supplies for the day
• Support chef with ingredient picking during operation
• Able to work in fast paced environment

Job Description

• To plan, schedule and supervise service at the outlet.
• To ensure all employees are trained according to the established standards and conduct on-the-job training for all new employees.
• To ensure smooth operations in restaurant.
• To ensure all food & beverages sold is properly accounted for at established prices and be on alert for irregularities in the handling of money by employees.
• To work on staff schedule, attendance, timeliness and complaints.
• To constantly seek to improve the service standard quality of the outlet.
• To drive to improve customer satisfaction indicator in order to meet targeted sales set by company.
• To ensure all cost expenses are well managed.
• To enforce safety and hygiene practices.
• To build and maintaining customer relationship and internal team relationship.
• To achieve the performance targets (revenue and profitability) of the outlets
• To ensure the outlet is efficiently manned.
• To ensure all staff are properly trained for the tasks they are performing and that staff are developed to their fullest potential.
• To assist the staff retention in the outlet and take appropriate measures in furtherance of staff stability.
• To ensure proper handling of equipment and breakage are kept to a minimum in the outlet.
• To ensure the outlet is kept neat, clean and in functionally good conditions at all times.

STAR CONCORD PTE. LTD.

Sales Executive

Star Concord is currently looking for Sales Executive to join us in our expanding business.

• Working Hours: 9am - 6pm/ 5 days week
• Training provided
• Basic Salary + Commission
• Central/ West, Alexandra (Near Labrador Park Station)

Sales Executive Job Duties:

· Identifies business opportunities by identifying prospects and understanding the needs of the potential customers; recommending solutions.

· Cold call to arrange meetings with potential customers to prospect for new business.

· Present company’s services favorably and in a structured professional way face-to-face.

· Respond to incoming email and phone enquiries.

· Make accurate, rapid cost calculations and providing customers with quotations.

· Liaise with overseas agents to check on the shipping charges, rules and regulations for the respective countries.

· Maintains relationships with clients by providing support, information and guidance.

· Prepare reports by collecting, analyzing and summarizing information.

· Review own sales performance, aiming to meet and exceed targets.

· Attend team meetings and share best practice with colleagues.

· Contributes to team effort by accomplishing related results as needed.

Requirements:

· Candidate must possess at least Professional Certificate/NiTEC.

· No working experience related is required but if possess 1-2 years of experience in the in Freight Forwarding / Logistics would be an advantage.

· Adaptive & flexible in fast-paced environment.

· A positive, confident and determined approach.

· A high degree of self-motivation and ambition.

· Resilience and the ability to cope with rejection.

· The skills to work both independently and as part of a team.

Join our dynamic team at Ha Li Fa Pte Ltd, a rapidly expanding leader in the food industry. As we continue to grow, we are seeking highly motivated and experienced Sales Executives to drive sales of our premium food products to traditional trade customers in Singapore. Embrace the entrepreneurial spirit of our company and be a key player in our exciting journey.

Responsibilities:

• Develop and maintain strong relationships with traditional trade customers, including restaurants, retailers, local markets, and small businesses.
• Drive sales growth by identifying new business opportunities and expanding our product reach in the traditional trade segment.
• Achieve and exceed sales targets through effective negotiation, persuasion, and relationship-building skills.
• Collaborate with the marketing team to implement sales strategies, promotions, and campaigns.
• Provide timely and accurate sales reports, forecasts, and market feedback to the management team.

Qualifications:

• Proven experience as a Sales Executive in the food industry, with a focus on traditional trade channels.
• Familiarity with the Singapore food market and a strong network within the traditional trade sector.
• Excellent communication and interpersonal skills with the ability to build and maintain lasting customer relationships.
• Results-driven mindset with a track record of meeting and exceeding sales targets.
• Entrepreneurial spirit and ability to thrive in a dynamic, fast-paced environment.
• Self-motivated, proactive, and able to work independently as well as part of a team.

Benefits:

• Competitive salary with attractive commission structure.
• Opportunities for career growth and advancement in a rapidly expanding company.
• Collaborative and vibrant work environment.

Responsibilities :

• Issuing job orders to vendors and overseeing the production schedule to ensure the timely delivery of orders.
• Coordinating shipping arrangements and preparing necessary documents for shipments, such as invoices, packing lists, delivery orders, and job orders, to facilitate smooth delivery.
• Monitoring customer payments and ensuring timely payments to vendors.
• Conducting bi-annual stocktakes to maintain accurate inventory records.
• Undertaking any additional work scope or responsibilities assigned by management as needed.

Qualifications:

• Minimum Diploma in any field, accompanied by a minimum of 3 years of experience in logistics operations.
• Proficient knowledge of incoterms, contract administration, and international trade administration, including import/export documentation and letters of credit.
• Strong interpersonal and communication skills, facilitating effective communication with internal and external stakeholders.
• Demonstration of a high level of attention to detail and robust problem-solving abilities.
• Advantageous to have knowledge in SAP.

Please send your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform that only shortlisted candidates will be notified

Job Description & Requirements

Job Description:

• Perform day-to-day operational activities including Supplier invoicing, payments and collections.
• Perform Daily Sales /AR Invoices
• Keep proper records and filing for bookkeeping purposes.
• Check and arrange for staff reimbursement payments on a monthly basis, adhering to the stipulated timeline.
• Ensure compliance with controls and operating procedures.
• Perform monthly bank reconcilation.
• In charge of all journal entries posting in the accounting system.
• Perform any other duties assigned from management time to time.

Job Requirements:

• We do not have any quote for foreign worker.
• Training will be provided to all successful candidates.
• Salary will be base on experience
• 5 days work week
• Proficient in MS Office software.
• Familiarity with MYOB software would be beneficial.
• Must be meticulous, organized and able to work well in a team.Accounts Payable /Accounts Receivable

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Tuas
Salary Range: Basic $1900 + Commission (Gross $2275++)

Job Responsibilities:

• Preparing sales invoices
• Assist sales staffs
• Entertain walk-in customer
• Handling incoming shipping documents

Job Requirement:

• Training Provided

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

KPMG in Singapore is part of a global network of professional services firms providing Audit, Tax and Advisory services. With 200,000 outstanding professionals in the network working together to deliver value in 154 countries and territories, we offer a globally-consistent standard of service based on professional capabilities, industry insight and local knowledge. In the ASEAN region, KPMG member firms operate across all 10 countries. Our industry focus helps KPMG firms’ professionals develop a rich understanding of clients' businesses and the insight, skills and resources required to address industry-specific issues and opportunities.

The suitable candidate will be:

• Liaising with clients and assisting with the application of the relevant Singapore work and dependant’s passes
• Providing application overview, collating clients’ documents / information and addressing clients’ queries
• Managing full spectrum of case process from initiation to advising on issuance of passes
• Preparing immigration advice for clients
• Preparing notifications on changes in the relevant authorities (e.g. Ministry of Manpower) requirements and rules for clients
• Assisting with the preparation and submission of Singapore Permanent Resident application
• Managing systems / databases for application tracking and record-keeping purposes

The ideal candidate should:

• Possess a University degree or equivalent in any field of study
• At least 1 to 3 years of relevant work experience
• Strong attention to detail with organisational and analytical skills
• Personable with good communication skills and passionate about client service
• Proficient in Microsoft office

Please note that only shortlisted candidates will be contacted by KPMG Talent Acquisition team.

• Manage time and attendance records for all staff levels.
• Input and verify job sheets and labor details in the computer system.
• Record and maintain data in system.
• Assist in material requisitions and gate pass entry.
• Organize and maintain department documents, including filing and distribution.
• Update safety and general notice boards in the department.

Requirements:

• Minimum A Level/Diploma holder.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Employer Company: Hydraulic Products Wholesale Company

Salary: 2600-3200

Comprehensive salary: 3000+

Working hours: 8:30am-5:30pm

Monthly break: 8 days

Remark:

1. The employer is a hydraulic products wholesale company and wants to hire a sales clerk.

2. Job content: Ensure that order data is accurately entered into the system. You need to be able to communicate with office software. Liaise with suppliers and/or sellers for prices and delivery times

3. Benefits: There are bonuses and allowances, etc. Annual leave and sick leave are the same as those of the Ministry of Labor.

Job Title: Service Assistant

Salary Range: $10/ $13 per hour (PT) $1850 (FT)

Job Role:

• Interact with guests to promote latest menu offerings & signature products.
• Attend to guests needs and work closely with team members to deliver a clean, safe, and excellent dining experience.
• Work closely with team members to manage queue and maximize seating space.

Job Description:

• Be attentive to guests’ needs and attend to request(s) promptly.
• Perform duty of cashier and process payments timely and accurately.
• Perform adhoc necessary duties to fulfil guests’ needs.

Requirement:

• Able to converse well in English.
• Able to commit on weekends, Eve of PH.
• Good team player, energetic, cheerful.
• Physically fit, to stand on your feet throughout scheduled shifts and to work in a fast-paced environment.
• Comfortable with technology to assist and guide guests to place orders etc.
• Secondary Education
• Valid Food Hygiene Certificate