Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

- Attend to customer enquiries, generate quotation and delivery orders

- Communicate and liaise with clients, sales and production team

- Maintain good relationship and provide sales support to clients

- Promote new products, brochure and catalogue to clients

- Record goods purchased from supplier

- Any other ad-hoc duties assigned

- Candidate must be able to work under stress and able to multi task

- At least O Level, Diploma or relevant qualifications

- Minimum 2 years of working experience

- Highly responsible, independent and a good team player

- Possess high degree of self discipline and initiative to learn new things

- Able to communicate both in English and Mandarin Chinese in order to handle Chinese speaking customers

- Proficient in Ms Office is a must (Ms Office & Ms Excel)

- Willing to work on half day alternate Saturday

Job Description: We are seeking a dynamic Sales and Marketing Executive to join our team. The ideal candidate will play a crucial role in driving sales and marketing initiatives, promoting our printing services, and expanding our client base.

Responsibilities:

• Develop and implement effective sales and marketing strategies to achieve business objectives.
• Generate leads, cultivate relationships, and negotiate contracts with potential clients.
• Provide excellent customer service and maintain strong relationships with existing clients.
• Prepare simple daily sales reports.

Requirements:

• Proficiency in English and Mandarin languages for effective communication with clients.
• Experience in either printing industry (1 to 2 years) or sales (2 to 4 years) is preferred.
• Strong sense of responsibility and a positive work attitude.
• Self-driven with a proactive approach to seeking out opportunities for growth and improvement.
• Proficiency in Microsoft Office suite.

Compensation:

The commission scheme will be based on the candidate's experience and performance, to be discussed upon successful interview.

If you are passionate about sales and marketing, possess the necessary skills, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of and making a difference in the printing industry today!

Coordinate with internal departments to align an approach for client engagement. Develop and implement sales and marketing strategies. Lead and manage the activities of sales and marketing staff.

Liaise with clients on pre and post sales. Manage and grow existing accounts to increase revenue. Review client feedback to improve on client service delivery.

Analyse data and intel on competitor landscape and customer demand to identify sales opportunities. Communicate and review sale teams' sales performance metrics against key performance indicators. Conduct negotiation of sales agreements. Develop actions for clients' requests that deviate from signed sales agreements.

Develop consultative selling methods to identify clients' needs. Develop measures to enhance client retention based on customer data and purchasing behaviour. Develop measures to strengthen client portfolio based on client segmentation. Develop sales strategies to align with client segmentation, competitor analysis and overall strategies.

Develop upselling techniques. Handle complex customer enquiries. Lead follow-up with clients to close sales. Manage sales channels and database of sales leads.

Participate in relevant industry events for networking. Prepare and present sales proposals to clients. Propose recommendations to form and allocate sales teams. Propose sales channels and network expansion plans.

Qualify sales leads. Relay customer feedback and market sentiments to internal stakeholders to enhance products and services. Review recommendations of products and services to match clients' needs. Support official responses to client dissatisfaction of products and services delivery.

Define product or service offerings in terms of customer needs and expectations. Determine IT growth opportunities based on market analysis. Develop customer service plans to support customers. Develop proposals in accordance to the organisation's standards and guidelines.

Establish resource requirements to deliver excellent sales support and customer service. Evaluate the products and services for potential improvements that may lead to growth in sales or market size. Gather customer feedback on the organisation's products and services and ensure that the quality and consistency of services are improved and maintained. Gather the customer's and prospect's requirements, and resolve all issues requiring clarification before the proposal is finalised.

Handle customers' feedback and provide suitable sales solutions to maintain and enhance relationships with customers. Identify and assess the marketing opportunities and threats to the organisation. Identify and prioritise customers to build effective sales relationships. Maintain records of contact with customers with their needs and any further actions that may be required.

Provide details on the terms of sales. Respond effectively to the customer's queries and objections, and disseminate information about customers and their buying needs promptly and accurately to relevant people within the organisation.

Align the key focal areas for the organisation based on the sales and distribution strategy. Analyse the market and forecast key trends that may impact the organisation. Assist customers in the regular financial evaluation of and updates for their accounts. Be familiar with organisation laws and any other regulations.

Analyse buyers' data and purchasing behaviour based on customer relationship models. Analyse buyers' feedback, requirements and market sentiments using customer relationship tools for product enhancements. Analyse sales channels using buyers' profiles to guide achievement of sales performance.

Analyse technical requirements or non-standard buyer requests. Apply sales targets to guide achievement of sales performance. Collaborate with sales and finance departments to support payment processes to sellers.

Collate relevant information to be included in sales proposals. Conduct market profiling to identify potential market segments and buyer profiles. Conduct negotiation of sale agreements.

Identify trades that create value or are beneficial for buyers. Implement enhanced customer acquisition programmes. Implement relationship management programmes by engaging buyers and obtaining support.

Initiate working-level relationships with sales networks and leads to support sales objectives. Interpret buyers' overall business cycle to identify buyers' current and future business needs. Monitor competitor landscape and customer demand to provide market intelligence for sales strategy development.

Perform follow-up actions to close sales. Perform follow-up actions with other departments to close sales. Provide solutions that meet buyers' technical requirements.

Relay feedback from buyers on sales factors affecting sales performance to improve sales targets. Work with others to increase the number of potential buyers.

Apply sales targets to guide sales performance. Build relationships with sales networks and leads to support sales. Carry out marketing promotions to acquire more customers. Carry out relationship management programmes with buyers.

Conduct market profiling to identify potential market segments and buyer profiles. Conduct negotiation of sale agreements. Gather information to be included in sales proposals. Identify trades that create value for buyers.

Monitor competitors and customer demand to provide data for sales strategy development. Perform follow-up actions to close sales. Provide solutions that meet buyers' technical requirements. Relay feedback from buyers to improve sales targets.

Review buyers' data and purchasing behaviour. Review buyers' feedback, requirements and market sentiments. Review sales channels using buyers' profiles to guide sales performance. Review technical requirements or non-standard buyer requests.

Understand buyers' overall business cycle to identify buyers' current and future business needs. Work with others to increase the number of potential buyers. Work with sales and finance departments to support payment processes.

ROLE/JOB SUMMARY:

Datacenter Solutions Sales Engineer / Manager for Telecom and Datacenter business in Singapore and Malaysia with potential to grow into Regional SEA markets.

MAIN RESPONSIBILITIES AND TASKS:

• Develop Delta’s sales engagement with clients in South East Asia for outcomes, consultative and solution selling opportunities.
• Responsible to achieve annual sales target and monthly revenue milestones.
• Generate sales report, strategy plan and maintain CRM sales leads and pipelines
• Execute sales order and work with internal supporting functions to maintain inventory provisions, project delivery and revenue forecasts (end to end).
• Provide sales and technical support for clients: work with internal teams and third-party technology providers for solutions outside Delta,
• Work with local & key account managers within the region and globally to develop value propositions for key stakeholders: executives, operators, finance leaders and IT leaders, and be able to put together compelling proposals for solutions to customers
• Respond to RFQ/RFP/RFT documents, put together solution requirements, design and costing, align service offerings and ultimately be the client’s point of contact for Delta
• Collaborate and coordinate with Delta factories and HQ/Region business stakeholders to ensure alignment in delivery to regional/global clients
• Develop industry best practices for solution deployment into data center client accounts, working with the regional professional services/delivery team.
• Manage existing and new account planning and strategy, to bring in Delta hardware and software content and grow hardware and software revenue in the region. Provides relationship management and sales consulting, support for major account opportunities.
• Develop a broad network of industry’s professional contacts, stay current with latest technologies in the data center space, including detailed understanding of competition and market trends.
• Position Delta value through our hardware and software content: position appropriate Delta products, services, third party technologies as part of a solution that fits the client needs

ADDITIONAL RESPONSIBILITIES AND TASKS:

• Highly fluent with emerging data center industry trends and implications on customers: data center design, electrical and mechanical solutions for data centers.
• Understands a segment sales strategy, specifically data center, telcos, manufacturing, utilities and B&FI
• Understanding of Telecoms network communication configurations and concepts
• Ability to communicate with all levels (executive, technical) internally and externally, and manage through long term relationships and influence.
• Drives innovation through a culture of learning, front-line empowerment risk taking and obsessive customer focus.
• Change agent for our customers/clients, sales organization, working through influence, trust and evangelism of new ideas for solution development. Be the champion in bridging the gap between business users, operations and information technology users.
• Strategic business acumen and complex problem-solving skills in a highly matrixed organization.
• Business travel within ASEAN. Occasionally travel within APAC

QUALIFICATIONS:

Education:

• Bachelor’s degree in computer science/electrical or mechanical engineering

Job Experiences:

• 3+ years of deep domain expertise with the telecommunications and/or data center industry, designing and deploying hardware and software for data centers.
• 5+ years of technical sales experience with UPS, DC Rectifier, Precision Cooling, CCTV and software technologies like DCIM, or EPMS, or BMS, or edge computing solutions, or analytics software packages.
• 5+ years of consultative engagement with executive and technical teams in developing and translating business use cases to solution requirements and architecture documentation.
• Customer service oriented and strong in business relationship development
• Strong planning, organizing and time management skills
• Good negotiation skills, attention to details, follow up and administration skills
• Technology leadership, self-motivation and drive to work with internal and external (partner, client) stakeholders for client satisfaction.

General skills:

Required:

• Proficient in relevant IT programs and applications
• Confident in presentation and speaking skills.
• Good technical and project execution knowledge

Personal skills:

• Excellent communications skills both verbal and written
• Highly motivated and possess excellent team working skills
• Energetic and pro-active
• Demonstrate the ability to anticipate and solve practical problems or resolve issue

Job Overview

The role of a Cyber Account Managers is responsible for effectively articulating the value of Ensign Infosecurity Cyber Security offerings to commercial prospects and clients through strategic selling skills.

Duties and Responsibilities

· Involved in the direct sales process by managing new and existing accounts

· Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)

· Drive sales revenue growth through new project identification, creation and cross-sell opportunities.

· Forecast and report activity accurately in line with the sales target allocation

· Identify major projects within the accounts and running activities to build a strong client relationship

· Serves as a key point of contact between the client and the organization

· Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs

· Craft high-level relationships within assigned accounts to win incremental product and services business

· Responsible for preparation and submission of bids documents and proposals

· Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

· Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector ($500K+) to achieve revenue/sales targets

· Validated track record of over-achievement

· Able to build and execute on an account plan with a security approach

· Adept at communicating with a largely technical audience

· Able to conduct product demonstrations

· Experience in applying solution-selling methodologies to improve corporate revenue growth

· Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

· Good all round knowledge of Security Market in commercial sector

· Direct touch sales combined with experience working in a matrixed organisation

· Good interpersonal, communication and presentation skills

· Self starter

· High level of attention to detail

· Relevant security diploma, certifications or security vendor certifications is preferred

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

1. Assist to identify and correct unsafe conditions and work practices;
2. Provide recommendations for improving safety in the workplace;
3. Ensure that all works are performed according to the approved method statement, risk assessment, and SWP;
4. Maintain all equipment and machinery on site and ensure all required certificates are in place;
5. Conduct and keep record of daily WSHE inspection;
6. Carry out daily joint WSHE inspection together with sub-contractor’s WSH Coordinator/ Supervisor and timely rectify any unsafe acts or conditions;
7. Maintain documentation of the company's safety procedures, accidents and related events;

*) Job Description

• To assist Maincon in managing Workplace Safety & Health issues in Construction/ factory environment
• Conduct regular safety inspections to ensure all site activities are carried out in accordance to MOM safety requirements and all workers comply with safety regulations
• Ensure the implementation of Company workplace safety management system
• Accountable for investigating, analysing and determining cause of any incident, accident or dangerous occurrence during work process and recommend means of preventing recurrence
• To prepare necessary safety report as requested
• To check and report to Company in a timely manner for any safety infringement and incident/accident

(*) Job Requirements

• At least 5 years of experience as a WSH Coordinator in the construction industry.
• Good knowledge of WSH Act and other WSH related compliance
• Professional Certification and/ or Advanced cert in WSH

(*) Salary Range: S$ 3.5k – 4.3k

Job scope

- Manage and build strong relationship with clients and drive sales growth.

- Provide after-sales service.

Requirement

- Good communication and interpersonal skills.

- Pleasant personality

- Computer literate

- Able to communicate in English and Mandarin (most of our clients are elderly, Mandarin-speaking people)

Salary

$2500 plus commission. $2200 during probation.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Familiar with import and export procedures and all shipping terms.
• Liaising with shipping line.
• Liaise and negotiate with suppliers for better terms.
• Familiar with export customer order procedure.
• Familiar with customs and COO procedure.
• Sourcing of new products.
• Sourcing for new customers.
• Other ad-hoc duties.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Tele Sales Officer

Job Description & Requirements

(w COMM/Tele-sales / 5days)Attractive salary package + Commission
Office Hours / 5 Days
Grossed Up To $6000
Immediate Vacancy

Job Description

Acquire new customers through follow up calls
Engage & build good relationship with customers
Process all customers’ applications and documentations
Meet performance standards, business goals and sales targets.

Requirements
Minimum N-level
5 days per week

No experience

keen in sales call

Send your CV to [email protected]

Job Description

• Prepare a lifting plans normal and critical lift plans
• Coordinate and Supervisor overall site lifting activities
• Conduct coordination and logistic meeting with subcontractors
• Visual Inspection of Cranes and lifting equipment’s
• Help site team in planning proper lifting equipment for required lifting works

Requirements

• 5 Years and more as Lifting supervisor/coordinator at construction site
• Lifting appointed person certified will be preferred
• Familiar with rigging techniques of construction material

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

Responsibilities

• Conduct pre-admission financial counselling to next-of-kin (NOK) or patients who are scheduled for admission for Nursing Home Long Term or Respite Care.
• Support Medical Social Workers in social work functions and financial matters for patients in the Intermediate Long-Term Care sector (ILTC) such asILTC schemes
  Means Test
  Medical Fee Exemption Card (MFEC)
  Any other financial assistance
  
• Meet and liaise with patients / next of kin (NOK) for documentation and approvals in compliance to application processes.
• Assist in the management of cases that qualify for Medifund and the reporting to the Medifund Committee.
• Ensure that Advance Care Planning records in the national portal are updated.
• Maintain data records and perform other administrative tasks within the Case & Social Work Department.
• Undertake any other tasks as assigned.

Requirements

• Relevant 3 years of working experience is essential.
• Experience in Healthcare or Social Work industry will be an added advantage.
• Passionate about serving elders.
• Resourceful, proactive, responsible and team player with strong interpersonal, communication skills and patient-oriented personality.
• Ability to prioritise & complete tasks within deadlines.
• Mature and confident in dealing with patients, NOK and the public.
• Proficient in use of Microsoft Office applications.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Provides technical expertise to Intel sales teams, external partners, and end customers. Acts as a key advisor and thought leader to the technical sales teams, while driving vision, value, and strategy around technical solutions. Understands the business use case and technical merits of a solution, co-owns relationships with customer/partner decisionmakers to solve complex challenges across system(s) and influences the customers purchasing decision for specific accounts. Supports Intel sales professionals, including those in technical sales roles, in design and deal win engagements by delivering Intel platform and portfolio value propositions and providing ongoing technical support on product briefings. Understands competitive landscape to deliver use case based benchmarks and drive customer driven technical incubations. Supports customer design win needs and facilitates product and program updates. Liaises with BUs to relay roadmap, product, program and technical updates to field sales and external partner teams. Plans and implements training roadmap, assets, schedule, availability, and delivery. Articulates the voice of customer back to product development teams to help define platform enabling, roadmap, program, samples, and other enabling requirements. Note: This is a commissioned sales position.

Job Requirments:

Bachelor's Degree or equivalent in Electronics Engineering

Provide and coordinate highly consultative technical software support to the country field team covered accounts and ISVs, driving enabling and optimization of edge applications, providing initial DevCloud support and enabling new greenfield application development and performance optimizations.
Regional customer support and will be responsible for regional team spanning multiple sales organizations and BU resources to achieve the sales team's goals. Highly proficient in public speaking and connecting with developers.
Manage a very flexible work schedule that will include travel and coordinating work across multiple time zones.
Experience with commercial development AI, machine learning and big data frameworks.
Experience of tools like OpenVINO, Tensorflow, Pytorch
Proficiency in C/C++/Python
Model training by using the ML frameworks.
Knowledge of deep learning, CPU/GPU architecture.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Description and Main Responsibilities:

· Provide an exceptional service experience to the customers

· Be the subject matter expert on all menu items and be able to upsell and cross-sell

· Perform all basic station procedures including service, kitchen, and cashiering

· Perform general housekeeping and cleaning duties

· Strictly adhere to the Quality, Service, and Cleanliness (QSC) standards of the assigned workstations

· Performing any other duties as assigned by the supervisor and/or Management

Job Requirements:

· No experience is required as on-the-job training will be provided

· Fun and cheerful personality

· Able to perform well in a fast-paced environment

· Able to do shift work, weekends, and public holidays

· Excellent service aptitude and ability to communicate effectively

Benefits:

· Good Career progression plans Fun and cheerful personality ( Sales management trainee , create new menu for customers)

*New Business Office will be Located in the North “Woodlands-Admiralty”

Position Overview

We are seeking a dynamic and results driven Inside Sales Representative Specialist to join our team, focusing on contract renewals pricing within the electronic security market. The ideal candidate will have a strong background in sales, negotiation, and customer relationship management, with a specific emphasis on contract renewals within the security industry.

Responsibilities:

1. Manage a portfolio of existing client contracts, ensuring timely renewal and negotiation of pricing and scope adjustments.

2. Conduct comprehensive analysis of client needs and current contract terms to develop tailored renewal proposals.

3. Collaborate with cross-functional teams, including operations, finance, and legal, to finalize contract terms and pricing structures.

4. Proactively identify upsell and cross-sell opportunities to enhance contract value and drive revenue growth.

5. Maintain accurate and up-to-date records of contract renewals, pricing agreements, and client interactions in the CRM system.

6. Provide exceptional customer service and support throughout the renewal process, addressing client inquiries and concerns in a timely manner.

7. Stay informed about industry trends, competitor offerings, and market developments to effectively position our services and solutions.

8. Meet or exceed sales targets, quotas, and key performance indicators related to contract renewals and revenue generation.

Qualifications:

1. Bachelor's degree in business, marketing, or a related field preferred.

2. Proven track record of success in inside sales, contract negotiations, or account management roles, preferably within the electronic security industry.

3. Strong understanding of contract pricing methodologies, including value-based pricing and competitive benchmarking.

4. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.

5. Ability to multitask and prioritize competing demands in a fast-paced, deadline-driven environment.

6. Proficiency in CRM software

7. Results-oriented mindset with a focus on delivering exceptional customer experiences and driving revenue growth.

8. Self-motivated and proactive with a strong sense of ownership and accountability.

Job highlights:

• Attractive remuneration package & performance bonuses
• Positive working environment
• 5-mins walk from Bendemeer MRT

Job description:

• Handling daily new sales opportunities
• Business development
• Understanding customer needs and requirements and timely response to sales inquiries/request
• Ensure customers’ orders are processed promptly and accurately
• Generate quotations and simple sales report

Requirements:

• Bachelor's Degree in Biomedical Science and Biotechnology such as Cell Biology, Molecular Biology or Immunology
• Excellent verbal communication and presentation skills
• On-the-job training will be provided
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Willing to learn