Responsibilities

• To achieve sales target set by management
• Represent the company and be recognized as a specialist in the construction industry
• Be a HUNTER to identify opportunities from construction market and potential client for growth
• Maintain and manage excellent customer relationship while understanding customer needs and delivers value
• Evaluate and submit analysis on the potential of a new customer
• Build and maintain a network list with stakeholders (Developer, Consultants, Architects, Contractors, etc)
• Serve as a role model who embraces company vision, mission and values, with emphasis on personal accountability, business acumen and disciplined execution
• Keeps a close update on the site progress and provide material forecast effectively
• Ensure there is constant communication to the leadership team on current trends, issues, problems and activities to facilitate product making and/or strategy development
• Communicate effectively with dealers and customers on the terms and conditions to ensure accountability for timely payments
• Monthly reporting to the manager as per set format
• Provide solution on case-to-case basis to customer
• Provide support/ training/ troubleshooting to customer

Requirements

• Minimum 3 to 5 years’ sales experience in the construction industry preferred
• Must possess own car
• High computer literacy
• Creative thinking
• High level of self-motivation
• High ability and successful track record in personal salesmanship
• Strong, aggressive personality
• Strong organizational skills
• Strong written and verbal communication skills
• Willingness to learn with Never Say Die mindset

Other Information:

• 5 days’ work week
• 8.30am – 5.30pm

Only shortlisted candidates will be notified:

Interested applicants are invited to apply online with a comprehensive resume, stating current and expected salary via the button of Apply Now

Julian Grey represents a distinguished client in the semiconductor industry, specializing in asset preservation solutions certified to ISO 9001:2015 standards. They are a leading semiconductor specialist, renowned for their proprietary technologies and a strong presence in the market. They focus on offering refurbishment services and supplying essential consumables to their multinational corporate (MNC) clients. They stand out by utilizing resource-conserving products and processes, extending the shelf life of their clients' equipment, and delivering substantial value.

Job Description:

• Manage sales teams while expanding existing customer base in Singapore.
• Improve the company's business strategies to achieve established sales objectives.
• Hunt new sales leads and manage tender responses.
• Gather costing information and prepare quotations with the service department and monitor parts job status.
• Meet productivity, efficiency, and quality standards.
• Compile annual forecasts for suppliers and compile weekly and monthly sales reports.

Job Requirement:

• With Front End Semiconductor Experience Preferred
• With Own Car Preferred

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan Tay @ 97559161

Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Job Description

• Report to Production Director and Project Manager.
• Able to read and prepare signage/construction technical drawings and related installation works, including site measurements, if required.
• Coordination and preparation of project documentation/shop drawings/as-built drawings for submission to clients.
• Work with the Project, Design and Sales teams on projects requiring scheduling, coordination with various departments, contract management, compilation and preparation of project documentation relating to site installation and logistics as well as assisting the Project Manager to track works progress.
• Capable of handling multiple projects simultaneously and possesses a “can-do” attitude.

Requirements

• At least a good secondary education and those with professional certification or diploma in any discipline will have an added advantage;
• 3 years of relevant work experience in any industry and preference will be given to candidates with working experience in interior design, construction or signage and display systems sectors.

Rsolute inc:

Where we bring in revenue for different brands to increase their market share and brand awareness by using face-to-face marketing strategies. Here is where you can unleash your true potential and be on our team!

Description:

- Introduce suitable products for different customers depending on their needs

- Build good relationships by doing good follow ups with customers

- Product trainings and workshops for you to grow and expand your customer base

- Provide excellent after sales services for customers should they require assistance from

Responsibilities:

- Going to meet customers to discuss the products and services that we have

- Maintaining good relationship with customers

- Preparing proposals for customers

- Attending trainings for products

Requirements:

- Good communication skills

- Willingness to learn

- Able to work well in different situations

- Ability to handle rejections well

Our client is a well-established MNC, market leader in the Manufacturing industry. They are looking for a Production Planning Coordinator to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities Production Planning Coordinator:

• Collaborate with the production department to oversee the adherence to production schedules, ensuring timely completion.
• Oversee production output to guarantee consistency with established targets.
• Adjust production schedules in response to unforeseen variables,
• Oversee/Manage incoming raw materials
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 1 to 2 years of relevant production scheduling/planning experience
• Knowledgeable with basic Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

<Job Description>

• Prepare monthly reports in Japanese for the head office, including updates on business performance and sales activities.
• Coordinate product delivery schedules with overseas group companies in Japanese and English.
• Develops and implements strategic sales plans and growth strategies for End Users (Hospitals), distributors and other accounts.
• Sales activities and distributer management in the ASEAN region, including Singapore.
• Performs market visits, develops and monitors action plans.
• Represents company at trade association meetings to promote product.
• Delivers sales presentations to key clients.
• Manages sales and promotional budget.

<Job Requirements>

• Minimum Bachelor’s Degree
• At least 3 years of sales experience in the healthcare industry.
• As frequent discussion and reporting is required with our HQ in Japan, Japanese business level communication skills, including written is essential. (JLPT N1 , BJT J1 or equivalent)
• Profound knowledge of medical and homecare beds
• Experience working in an overseas market
• Identifies and resolves problems in a timely manner; Analyzes information skilfully; Develops alternative solutions; Works well in group problem solving situations.
• Responds promptly to customers' questions and requests; Solicits customers feedback for service improvement and learning; Responds to requests for service and assistance; Meeting commitments.
• Develops strategies to achieve organizational goals; Understands organization’s strength & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

An opportunity now exists for a Business Development Manager to join our client, a leading information and marketing solutions company.

If you are passionate about managing exhibitors and sponsorship sales for events, have an effective sales strategy approach and want to play a crucial role in growing the business of this company, this is the perfect role for you!

Job Responsibilities:

• Growing sales among existing clients and building new business opportunities
• Establishing a target list of leads and identify potential clients in the APAC region
• Attending company’s events and industry trade shows
• Maintaining relationships with clients
• Coordinating advertising activities and event attendance with marketing and event organizers
• Liaise with Events Director on global sales for the company

Your profile:

• A Bachelor’s degree in business or related
• At least 3 to 4 years of Business development or Account management experience.
• Solid track record in consistently delivering or exceeding sales goals
• Self-driven personality, ability to work independently as well as in a team
• Excellent sales, negotiation and communication skills
• You need to be self-motivated and be able to work in a fast-paced environment.
• Travelling may be required.

This role offers the right candidate an excellent opportunity to join a great company. If you think that you have the skills required for the role, please apply directly with your CV attached.

EA License No: R1326872

Agency License No: 11C4388

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Job Description:

· To work with sophisticated audience comprised of surgeons and healthcare professionals.

· To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs

· To Identify the needs of new prospects and develop appropriate responses

· To Cross-sell additional products or manage new product introductions as they become available

· To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.

· To Maintain training in product features/benefits, and other critical business applications

· To Collect competitive data and remain current on industry, customer, and competitive trend

· To Participate in professional association meetings outside of regular business hours, as required

Requirements:

· Must possess at least Degree

· Good analytical and questioning skills coupled with ability to develop and implement sales strategies

· Strong in interpersonal, communication and influencing skills

· Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Purpose

This position reports to the Operations Director (OD). Candidate must have the ability to interact effectively with all levels of management. Primarily job responsibility is to ensure works are carried out safely in compliance to Workplace Safety and Health Act which includes providing training and conducting of needful inspection.

Key Responsibilities

Technical:

• Maintain safety & health in accordance with WSH Act and its legislative requirements.
• Responsible for implementation and administration of site Safety Management Plan, Hazard Identification, Control measures, includes conducting Safety inspection, committee meetings, safety update and reviewing of changes.
• Provide technical and professional safety assistance to the team.
• Identify, Conduct Safety training and implement safety programme.
• Conduct daily EHS toolbox meeting, prepare, and maintain records.
• Conduct inspections and provide continuous improvement plan to correct any unsafe condition or practice.
• To conduct accident / incident investigations and preparation of investigation reports, including the effective closures of all corrective / preventive actions
• Any other ad-hoc duties assigned.

Administration:

• Responsible for administration and maintaining all WSH and relevant safety & health records accordingly to the company’s need and requirements.

· Assists OD in providing admirative work relating to all safety matters including operations records etc.

Personal Attributes

· Customer focused.

· ‘Can do’ attitude to work

· Be able to work independently with minimum guidance

· Able to work well within a team-based environment.

· Have good practical organisation skills, planning of resources and programme scheduling.

Skill Requirements

· Level B - Advance Certificate in Workplace Safety & Health, Risk Management and First Aid certified Diploma/NITEC with minimum 1 years of relevant working experience.

· Skills proficient in AutoCAD, and MSOffice

- Able to write and communicate effectively in speaking and written English.

5 days
9am - 6pm
Kallang
$2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Work Location: Mapletree Business City

Role: 1 yr renewable contract

Administration

· Security door access management (including after-hours door access support)

· Oversee and maintain the overall office operations, ensuring a clean and comfortable workspace.

· Oversee facilities services & maintenance activities

· Manage office supplies, office equipment and pantry supplies

· Coordinate with vendors, contractors, and service providers to ensure smooth office operations.

· Manage business trips, hotel booking, temp accommodation and visa/work permits application process

· Collaborate with cross-functional teams to ensure a seamless workflow

· Analyse current operational processes and performance, recommending solutions for improvement when necessary

· Space mapping and planning

Project

· Manage the scope of ad hoc projects to ensure the quality and deliverables within the stipulated time.

· Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.

· Organizing, attending, and participating in stakeholder meetings

· Documentation and following up on actions and decisions from meetings

· Preparation of necessary presentation materials for meetings

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

Sales Executive [Freight Forwarding]

Salary: $3000 – 4000 + comm
Working Days: Mon - Fri 9am to 6pm [Flexi Working]
Location: Near to Kaki Bukit MRT / Travel across Singapore is required

Job Responsibilities:

• Direct reports to the Senior Manager.
• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing etc.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Analyse market’s potential, trends, track sales and status report, provide regular market insights and updates to the management team.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job responsibilities

• Plan local delivery routes and manage day-to-day delivery schedule
• Prepare delivery and invoicing documents for daily deliveries
• Process requests for aftersales service
• Arrange delivery and collection of mock ups to customer including necessary documentation
• Provide weekly reporting on service status
• Provide weekly reporting on quality issues arising from customer feedback and servicing
• Coordinate logistics operations across departments to ensure timeliness of goods delivered to customer

Job requirements

• Minimum Diploma
• Minimum 2 years of working experience in scheduling and customer service
• Experience in using ERP system ie Oracle/SAP etc
• A keen attitude towards servicing customers
• Problem solving abilities to resolve customer issues

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

-Having rich experience in marketing planning, able to identify and determine potential business partners, familiar with industry market development Current situation;

-Having excellent marketing skills, strong market planning and operational abilities;

-Work meticulously, rigorously, and possess strategic foresight thinking;

-Strong management skills, judgment and decision-making abilities, interpersonal communication and coordination skills, planning and execution abilities;

-Excellent market expansion, project coordination, and negotiation skills;

-Has a high level of work enthusiasm and sense of responsibility.

-Having the resources to expand business and extensive relevant work experience

-Priority given to individuals with relevant resources (building maintenance and managment services )

-Priority given to people working in related industries(MCST, Shopping mall,Apartment Management)

We are seeking a dynamic and charismatic individual to join our team as a Live Streaming Sales Host. As a Live Streaming Sales Host, you will be responsible for engaging with our online audience through live streaming platforms and driving sales by showcasing and promoting our products or services. Your energetic personality, excellent communication skills, and sales expertise will be instrumental in creating an engaging and persuasive shopping experience for our customers.

Responsibilities:

Conduct live streaming sales sessions to promote and sell our products or services.

Engage and interact with viewers in real-time, answering questions and providing product information.

Demonstrate product features, benefits, and usage to generate interest and drive sales.

Build rapport with customers, address concerns, and provide exceptional customer service.

Collaborate with the marketing team to develop sales strategies and promotional campaigns for live streaming events.

Monitor sales performance, analyze customer feedback, and suggest improvements to optimize sales conversion rates.

Qualifications:

Proven experience as a live streaming host or sales representative is preferred.

Excellent verbal communication and presentation skills.

Natural ability to connect with an audience and engage them through live streaming platforms.

Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.

Familiarity with popular live streaming platforms (e.g., Twitch, YouTube Live, Facebook Live).

Tech-savvy with the ability to handle live streaming equipment and troubleshoot technical issues.

Self-motivated, energetic, and able to work independently.

Flexibility to work non-traditional hours, including evenings and weekends, to accommodate live streaming schedules.

Location: Woodland

Salary : $4000 + Commission

Transport allowances : To be discuss

Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About ByteDance

Founded in 2012, ByteDance is a technology company operating a range of content platforms that inform, educate, entertain, and inspire people across languages, cultures and geographies. With a suite of more than a dozen products, including TikTok, Douyin, Toutiao, Helo and Resso, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages.

Join the Fast-Growing BytePlus Team

As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovation and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Roles & Responsibilities

- Partner the business in terms of planning, systems optimisation and establishing business strategy, make sure business can achieve target.

- Design and plan the sales assessment and incentive mechanism, and related business key counterparts (including business leaders, sales leaders, HR, finance, product team, etc.).

- Review and drive the sales process and results through day-to-day sales management to achieve business goals and strategy implementation.

- Lead team to play a critical role in designing and streamlining the E2E process, including Marketing to Lead and Lead to Cash, improving business efficiency.

- Drive business insights, measure each team's performance, deep dive the data to identify business risk and mitigation plan

- Working on internal and external enablement, including internal team enablement and external partner/customer enablement

Qualifications

- Bachelor’s degree in Business, or a quantitative field of study

- 5 years of business operation experience and team management

- Experience with B2B business, SaaS or Cloud business is plus

- Adventurous and capable of navigating through ambiguities in a high-growth environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Offer pre- and post-sales technical support, aiding customers and field service engineers.
• Evaluate and set up vision system performance specifications.
• Handle customer-specific projects and documents.

Requirements

• Experienced in field servicing within the semiconductor industry, with a preference for expertise in Die Sorter or Wafer Sorter.
• Ability to troubleshoot electronics hardware systems is an added advantage.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Offer pre- and post-sales technical support, aiding customers and field service engineers.
• Evaluate and set up vision system performance specifications.
• Handle customer-specific projects and documents.

Requirements

• Experienced in field servicing within the semiconductor industry, with a preference for expertise in Die Sorter or Wafer Sorter.
• Ability to troubleshoot electronics hardware systems is an added advantage.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

• Mon to Fri
• Working location: Tuas
• 8am - 5.30pm
• Salary: $2,300 - $2,800

Job scope and responsibilities:

· Generate quotations to customer

· To assist in purchasing the necessary parts for service jobs

· To check spares availabilities & lead time with various suppliers

· To check & ensure that prices quoted from vendors are competitive

· To track spares delivery status and advise accordingly to store-man

· To track & file all purchases with reference to service jobs

· To prepare Delivery orders & Invoices in a timely and organized manner

· To assist service team on logistic preparation for overseas job assignment

· To assist the Accounts team with proper documents to ensure timely payment from customers

Expectation:

· Diploma / Degree

· Min 2 -3 years of experience