Responsibilities

· To open and close shift, and ensure effective handover of shift

· To conduct shift briefings and department meetings to update staffs on hotel activities and operational requirements

· To observe staffs’ performance, coach and provide constructive feedback when necessary

· To take stock from purchasing

· To ensure that dining area set up is up to standard or as instructed by the Manager

· To encourage sales by making offers and suggestions to customers’ second round

· To ensure proper billing procedures

· To clean and clear table after the departure of customers as quickly as possible

· To ensure that mise en place is at par stock level

· To have good knowledge on the food & beverage, preparation methods and services available

· To be able to apply the necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

· To obtain customers feedback during operations to maximise guest satisfaction

· Greet customers, present menus, and explain daily specials to customers

· To answer questions related to menu items

· To handle guests’ request promptly, or bring up to higher levels and/or departments when required

· To portray a professional image and provide assistance to customers promptly

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Tanjong Pagar

Working hours: 9.00am – 6.30pm (Monday to Thursday), 9.00am – 6.00pm (Friday)

Salary: $18 per hour

Contract duration: 6 months (possibility to extension)

Job Description:

• You will work with the team to deliver world class, high impact content.
• In addition, you will support the events organising committee in a secretariat/ administrative role such as but not limited to scheduling meetings with internal and external parties, preparing for meetings (presentation decks) and taking minutes etc.

Job Requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• At least 3 years of experience in related sectors such as meetings, incentives, conferences and exhibitions and/or events management background would be advantageous.
• Proficient in Microsoft Office Tools.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Ubi

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $2,400 per month

Contract duration: 11 months

Job descriptions:

• Working with the team managing the organization’s international engagements on the processing of requests (e.g. speaker invites, invitation to attend conferences / events, etc).
• Corresponding directly with liaison officers from the requesting party to clarify details and seek more information, before putting up a recommendation.
• Assist with maintaining of records relating to international engagements and correspondences.
• Assist with managing and execution of major events involving international participants, visitors and foreign visitors’ organizations.

Job requirements:

• Only Singaporean.
• Minimum Diploma in any related discipline.

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload.

Key Highlights

• Great exposure to the education sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

Business Development:

• Outreach to corporates and partners to create a pipeline of prospects for the organization's Platform.
• Identifying new leads and fostering initial engagement with corporate clients.

Event and Engagement Management:

• Organizing and managing events like workshops, networking sessions, and roundtables to facilitate collaboration and drive leads further down the funnel.

Technology Matchmaking:

• Acting as an intermediary, matching corporate needs with technology providers (or "solvers") to address specific business use cases.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience in BD, Programme Outreach, Events or any related will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

AFON is an award-winning provider of global ERP solutions SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300. It also provides managed IT services.

We are seeking a highly motivated and experienced Sales Executive to join our growing team. As a Sales Executive, you will be responsible for identifying, qualifying, and closing new business opportunities. You will play a key role in driving revenue growth and expanding our market share.

Job Title: Senior/Sales Executive

Job Description:

• Prospecting, Lead Generation and Customer Engagement

· Identify and qualify potential clients through various channels, including cold calling, networking,

industry events, and online research.

· Interact with existing and prospective customers to understand their needs, present product o

offerings, and suggest appropriate solutions.

· Develop and maintain strong relationships with key decision-makers.

· Consult with clients to understand their business challenges and recommend suitable solutions.

• Sales Cycle Management

· Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline

management in the sales system.

• Product Knowledge

· Develop an in-depth understanding of our products and services to effectively address customer

inquiries and support in the meetings.

• Reporting

· Track sales progress, generate accurate forecasts, highlight performance progress, areas of

improvement and provide regular reports to management.

• Collaboration and Follow-up

· Work closely with internal teams (like the Marketing and Business Units) to ensure seamless customer

experience.

· Ensure timely follow-up with prospects and customers, providing post-sales support where necessary.

Qualification/Experience:

• Diploma or above in Marketing, Engineering, IT or a related field.
• At least 3-5 years of experience in sales.
• Sales experience in software industry will be an advantage.

Skills/Attributes:

• Proactive, goal-driven and results-oriented.
• Strong communication, presentation and negotiation skills.
• Ability to work both independently and as part of a team.
• Ability to build rapport and establish trust with clients.

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

Responsibilities

• Responsible in handling clients' technical questions about BOM BOM products and making appropriate recommendations based on their pet’s health conditions
• Strong command of pet food products available in the market and assessing bioavailability across brands
• Dispense pet nutrition advice; timely problem-solving and effective, fact-based troubleshooting
• Work closely with Procurement and Operations teams to develop new products and ensure product conformity.
• Perform forensic nutritional analysis and research.
• Work alongside partner laboratories to ensure data integrity and nutritional content of meal ingredients.
• Assist with R&D projects on animal dietary requirements and food analysis, driving research topics and sharing content with Marketing team and CS team.
• Provide cover for the Customer Solutions team for Korean and Singapore markets, with adherence to Nutrition Team and Customer Solutions Standard Operating Procedures.
• Participate in pet events/pop-up to educate pet owners on pet nutrition and generate new leads.
• Any other ad hoc duties as assigned

Requirements

• Qualifications in Animal Sciences, Food Science, or Nutrition a must
• Experience in dealing with animals preferred
• Strong microsoft excel and excellent writing skills
• Detailed oriented with strong analytical skills as well as scientifically inclined
• A love for dogs and cats will be a plus
• Ability to 'challenge the norm'
• Fluent in Korean for the linguistic needs of our Korea client base

Job Highlights

• Fast paced working environment in shipping and cargo operations for renewable energies
• Independent & energetic work culture
• Passionate working culture

Job description:

• Manage shipping and cargo operations from Asia to Europe and USA
• Liase with customers in Europe, USA and Asia
• Report to director of the company and upper management levels
• Liase with customers in Asia and Europe
• Be punctual for work
• Liase with buyers and suppliers in Asia and Europe on all cargo operations matters including but not limited to contracts, LC, invoices, loading and discharging of cargoes and demurrage calculations for bulk and container shipments
• Contactable 7 days a week on mobile
• Handle and prepare all shipping documents including invoicing, bill of ladings, certificate of origin etc
• Perform adhoc duties as required by the Director of the company

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description

• Support internal accounting work including preparing monthly management accounts and financial statements.
• Coordinate and liaise with external service providers, including advisors, tax agents, corporate secretaries and auditors.
• Update weekly cash flows, and assist with quarterly GST filings, financial budgets, forecasts and cash flow projections.
• Maintain financial records and databases including fixed asset register, intercompany transactions.
• Responsible for bank account management and bank account opening and assisting with AML/KYC checks.
• Support and assist with tax filings and payments, compliance reporting and statutory filings.
• Support the processing of payments and claims.
• Take on ad-hoc duties when necessary

Specific Requirements

· At least 2 – 3 years of relevant experience

· Meticulous with strong problem-solving skills.

· Interest to work in fast-paced environment.

· Strong interpersonal and communication skills to be able to liaise with internal and external stakeholders.

· Strong sense of ownership, initiative and resourcefulness.

· Excellent written and spoken English.

· Professional and people oriented. Positive, collaborative and keen to learn.

· Possess a track record of excellence and willing to be hands on.

· Able to assume a broad role with the ability to prioritise

We are looking for a Dynamic and Result-Driven Digital Marketing (Sales) Assistant Manager to lead and drive the performance of a team of 4 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrolment targets.

Full-Time

• ~$4,500 monthly salary ($3,000-$3500 base pay with commission)
• Scalable commission with improved performance and team-building
• Office work 8 hours a day
• 5 Working days per week (excludes weekends)
• 14 Days Annual Leave Per Year (Pro-rated basis)

Responsibilities

As a Digital Marketing (Sales) Assistant Manager, you will

• Lead and manage a team of 4 Digital Sales Consultants, setting performance goals and tracking results.
• Create and implement strategies to improve lead conversion and team efficiency.
• Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
• Train and coach the team on communication, sales techniques, and upselling strategies.
• Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
• Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
• Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

Requirements

• Proven experience in leading a call or sales team in a fast-paced environment.
• Strong understanding of lead conversion strategies and experience improving call-based performance.
• Excellent communication, coaching, and team leadership skills.
• Data-driven, with experience using CRM tools and tracking performance metrics

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

Work Benefits:

• Sales Commission
• Medical benefits up to $1500 annually
• Dental Benefits
• Company medical insurance
• Allowances
• Annual, medical and hospitalisation leave

Job Responsibilities

• Attend prompt and efficient service to customers’ needs, suggestive selling and sharing product knowledge.
• Handle customer complaints, repairs, servicing and after sales services.
• Monitor and manage inventory, including receiving of stocks and merchandise.
• Share customer feedback with the Retail Store Manager.

Job Requirement

• Minimum GCE 'N' Levels and above
• Minimum 1 year of working experience in retail or/and customer service preferred
• Possess customer service mindset and ability to engage with people
• Motivated and passionate about delighting our customers
• Able to work rotating shift hours, on weekends and public holiday
• Candidates with no prior working experience may be considered

Reporting to the Assistant Director, Community Engagement and Partnerships, the incumbent will assist to build and drive collaborative platforms together with internal stakeholders (clinical, nursing, allied health and operations) and external collaborators, to execute initiatives that deliver impact for our patients in the community, specifically in helping to bridge care from the hospital into the community.

As part of assisting departments in multi-disciplinary activities and initiatives involving SCH’s community and industry partners, including education initiatives by the Education Office and the SingHealth Community Hospitals Office of Learning (SCHOOL), he/she is expected to support on video production, content ideation and production to support health and social care initiatives.

The incumbent will develop well-thought-out content outlines that are engaging and perform video recording and editing functions to meet the unit’s objectives. This would also include shooting and editing short form videos. He/ she is expected to work closely with internal and external stakeholders to do story boards before media production. He/ she would also need to fact-check on relevant information to support the content creation process, and operationalize the media production, such as identifying video talents.

Requirements:

· Bachelor’s Degree in any field

· Minimum 2 years’ relevant experience

· Well-versed in both photography and videography from pre to post-production

· Strong proficiency in Adobe Creative Cloud Software (Premiere Pro, Lightroom, Photoshop)

· Have an interest in health and social care

· Efficient self-starter, able to pick things up quickly and independently manage several projects

· Good writing and communication skills

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Summary:

Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s systems that enable Digital Capability and transform TOUCH into a data-driven and client-centric organisation.

Principal Responsibilities and Duties:

• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to design, maintain and support TOUCH technology platform built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Essential Qualifications and Competencies:

• Degree in Computer Science, Information Technology or a related technical discipline with at least 5 years of relevant working experience
• At least 3 years of working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.

This is an accounts receivable role.

Key Responsibilities:

• Coordinate with other departments to ensure timely issue of invoices & credit notes.
• Check and process incoming payments.
• Generate accounts receivable aging report and liaise with other departments regarding outstanding balances.
• Prepare vendor registration as and when required by our customers.
• Support year end audit processes.
• Admin & ad-hoc duties assigned from time to time.

Requirements:

• Minimum Diploma in Accounting, Finance or equivalent qualifications.
• Minimum 1 year of working experience in a similar role.
• Strong attention to detail.
• Able to work independently and as part of a team.

Other Info:

• AWS
• Hybrid Work Arrangement
• Group Hospitalization, Medical Insurance and Dental Benefits
• Career Advancement

IT

● Configuring laptops and printers.

● Monitoring the school's WiFi software.

● Troubleshooting and resolving IT issues related to laptops, printers, and projectors.

● Setting up of School Printer ID for staff as every staff needs to have 1 printer ID to access the printer.

● Manage and Reset Printing Quotas

● Ensure all laptops collected from resigned staff are properly reformatted and reset to prepare them for future use.

Procurement

● Managing school purchases, sourcing suppliers, and obtaining quotations.

● Maintain an accurate inventory of all school supplies, including stationery, teaching materials, IT equipment, and maintenance items.

● Conduct regular stock-taking and audits to ensure accuracy and prevent discrepancies.

Facility

● Overseeing school maintenance and coordinating with contractors and building management.

Human Resources

● Conduct thorough reference checks for prospective employees to verify their previous employment.

● Validate educational credentials provided by prospective employees during the onboarding.

● Verify with medical institutions, to confirm the validity of medical certificates

● To ensure accurate attendance tracking and compliance by monitoring staff attendance records in the biometric and HR systems and ensuring all staff adhere to clock-in requirements.

● Handle IT Asset Issuance and Exit Clearance

● Any other duties as assigned by the director and management

Requirements:

● Diploma in Business Administration, or a related field.

● Strong attention to detail and excellent organisational skills.

● Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

● Proactive and takes the initiative to address issues and improve processes

● Proficiency in Google Workspace.

● Able to speak Mandarin to communicate effectively with Mandarin-speaking clients and stakeholders.

SUMMARY:

To develop M+R Singapore Airfreight Department and guarantee compliance with company’s guidelines as well as ensuring an extremely high service level is maintain operationally for our direct clients and partners.

PRIMARY RESPONSIBILITIES:

• Operations on an A-Z basis file, on global shipments reporting to the General Manager.
• Ensure operations of all air shipments are completed on time and efficiently and in a professional manner and according to the company’s policies.
• Ensure COD customers pay all invoices.
• Maintain monthly reports and comply with all management directives in a prompt and concise manner.
• Provide support services to the management and sales department for operational work.
• Handle global & local enquiries for air freight rates.
• Support the sales team/overseas offices/partners/agents by negotiating competitive rates for existing and potential business (long term and ad hoc)/bids/RFQ’s. Where it is necessary work along with the Regional Airfreight Manager on rate negotiations with airline/s.
• Diligently source for best rate options to remain competitive to enhance the volume of shipments.
• Maintain close contact with our core Airline partners and other sources to keep updated with changes in the market.
• Ensure rates quoted are accepted by agents/partners/customers before shipment is executed.
• Proactively follow up on quotations sent to agents/partners/customers.
• Minimize the risk, be it financial or liabilities, to M+R for all shipments in accordance with guidelines set by the management and/or SOPS and to utilize the company’s IT tools and to actively promote them.
• Monitor and ensure compliance with all SOPS on a regular basis and keep the management regularly and pro-actively updated.
• Implement/update specific SOP’s as per customer's requirement's. Where necessary obtain Management approval and/or guidance.
• Maintain existing and develop new relationships with Airlines and where needed co-loaders in conjunction with the Airfreight Manager S.E. Asia.

KNOWLEDGE AND SKILL REQUIREMENTS:

1. GCE ‘O’ Level/ Diploma or higher

2. Fluent in written and spoken English and other local languages

3. Experience in Air Freight forwarding operations

4. Able to work on own initiative offering overseas offices/overseas and local customers a professional high level of service

5. Able to see jobs through from start to finish

Job Summary:

We are seeking a highly motivated and customer-oriented Service Executive to join our team in our luxury automotive marques.

The Service Executive will be responsible for providing exceptional service to customers, managing service operations, and ensuring customer satisfaction.

This role requires strong interpersonal skills, technical knowledge of automobiles, and the ability to handle customer inquiries and concerns effectively.

Main Job Description

- Providing 1st level support to the Customer Service Officer/s in day-to-day operations.

- Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed their expectations.

- Maintain accurate service records and documentation of all customer interactions and service transactions.

- Collaborate with the parts department to ensure the availability of necessary parts and accessories.

- Follow up with customers to ensure their satisfaction with the service provided and address any additional needs.

- Stay updated on industry trends, new vehicle models, and service procedures to provide accurate information and recommendations to customers.

- Assist Management in implementing customer service initiatives and process improvements to enhance the overall service experience.

- Responsible for the CRM database for Aftersales – to be the key executor of all Aftersales Marketing initiatives in collaboration with the Senior Aftersales Manager & Lamborghini Principal.

- Adhere to brand compliance, safety guidelines and maintain a clean and organized service area.

- To provide full cooperation for all ad-hoc matters that may be required as and when.

- Alternate Saturday work arrangements.

Qualifications:

- Minimum Diploma or equivalent; additional education or certification in automotive

certification will be a plus.

- Proven experience in customer service or a similar role, preferably in the

automotive industry. (Preferably from Continental brands)

- Solid understanding of automotive systems, parts, and repair processes.

- Excellent communication and interpersonal skills.

- Strong problem-solving and conflict resolution abilities.

- Proficiency in computer systems and automotive service software.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Attention to detail and a commitment to delivering exceptional service.

- Neat and pleasant appearances and mannerism.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Senior/Executive (Facilities Management) will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services.

Critical Work Functions

Implementation of safety policies and initiatives to ensure a conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Follow up and investigate incidents or complaints relating to fire safety and security in RC campuses and properties

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion
• Regularly coordinate and escort the external vendors to carry out regular maintenance and fixing services accordingly to schedule or as needed
• Plan the transportation deployment of the school vehicles; and ensure maintenance and upkeep of the school vehicles.

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through promotion of learning and development and regular feedback on performance

Job Holder Requirements

• Diploma in Facility Management/Building Services/M&E
• Entry level to experience
• This position requires work to be performed on-site.
• Postholder must expect to be on-call and available in emergency situations to respond to facility issues during off-hours (e.g. fire alarm, power outage, security alarm, etc.).
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

The Human Resources Executive will support strategic, commercial, and operational Human Resources advice to support the business in making effective workforce decisions. This position will partner with relevant stakeholders and use people analytics to coach, guide and advise on organizational design, talent management, learning and development, reward, and risk management. As the organization is a lean team, the Corporate Human Resources Executive must be willing to be hands-on at the operational level such as writing JDs, conducting screening interviews, and handling staff queries around benefits.

Job Responsibilities

HR Business Partnering

• Provide professional, business-focused HR services and conduct business partnering duties.
• Advise hiring managers on the principles of fair employment selection practices.
• Build strong working relationships based on credibility and open communication, as well as providing HR support and solutions.
• Take a coaching approach, and provide management information to facilitate effective, consistent, empowering people management - expecting and enabling managers to assume increasing responsibility for all aspects of people management.
• Function as a trusted advisor to the key account and hiring managers, in terms of guidance and best practices for HR processes and procedures.
• Work in collaboration with business leaders to identify the people implications of strategic and business plans and other developments.
• Provide counselling to the team members when needed including guidance for career development towards better performance, and ethics.

HR Operations and Employee Relations

• Manage the employee lifecycle that includes onboarding/offboarding, medical benefits, insurance, work injury claims, Government survey submissions, training grants, NS Make-up claims and Government paid leaves, as well as HR reporting.
• Manage employee relation issues, conduct investigations and function as a mediator for workplace conflicts to uphold and maintain positive work environments and teams.
• Ensure quality data management of HR records, and information in personnel files and HRIS, following company policies, labour regulations, and audit guidelines.
• Familiarity with timely & accurate payroll principles and payments while complying with the relevant legislations & stipulated Company policies and guidelines.

Recruitment and Onboarding

• Identification and hiring of mission-critical open positions to be filled in consultation with line managers.
• Recommend alternative sourcing channels or programs to source suitable candidates in line with business needs.
• Oversee the onboarding process for new hires and include check-in sessions to ensure smooth induction into company culture and job role.
• Assist in the usage of compensation strategies and programs to attract, motivate, and retain the workforce.

HR Transformation & Digitalisation

• Support Department Head in the execution of HR Transformation and Digitalisation efforts for business processes as well as HR Processes.
• Assist in the development and adoption of Digital tools that can better deliver the company's strategies.

Employee Engagement and Communications

• Support branding and content efforts (social media and other communication channels) to drive talent acquisition and talent retention and are open to championing events, employee-led activities and HR initiatives that promote growth, personal development, and engagement for employees as well as talents around the region.
• Act as a brand ambassador for the company and have active participation on Linked In and other social media platforms.
• Provide advice to line managers to position the company as employer of choice.
• Handle and ensure smooth execution for company events such as townhall, trainings, team bonding, and employee engagement initiatives.
• Manage internal communications for staff memos to update employees on the latest changes to HR policies, processes, and regulations.

Employee Development and Training

• Collaborate with line managers to anticipate future skills demand and supply as well as maximise workforce productivity.
• Work with key managers to determine and define learning & and development needs and coordinate training and re-skilling development initiatives for all employees.
• Assist and support the facilitation of employee development programs which include skills competency mapping and upskilling programs.
• Facilitate and support talent review sessions with line managers to identify and manage high-performing individuals for current and future critical roles.
• Address any staff queries and follow up accordingly
• Undertake any additional responsibilities as instructed.

Qualifications and skills set

• Minimum 3 to 5 years of HR experience in fast-paced environment
• Professional company representation
• Demonstrated experience bringing forward valuable insights to digitize HR process.
• Experience in workforce optimization, organizational design, talent management, and leadership development.
• Strong knowledge in payroll related processes that involve payment of salaries, allowances, bonuses, increments, deductions, claims reimbursements, CPF, income tax submission.
• Proven ability to influence stakeholders across all levels.
• Strong business acumen and commercial understanding.
• Minimum Diploma in Business/Human Resource Management or equivalent
• IHRP or similar HR certification would be a plus
• Good knowledge of employment legislation (MOM Employment Act) and IRAS tax regulations
• Proficient in MS office (Word, Excel, PowerPoint)
• High level of integrity and sensitivity in managing confidential information
• High sense of urgency and able to prioritize and multi-task in a fast paced and dynamic environment.
• Strong people skills and ability to communicate effectively across different levels
• Good verbal and written communication skills
• Initiative-taking and strong attention to details
• Knowledge of HRIS systems or similar will be an added advantage and stays current with new HR technology, trends and techniques
• Able to start immediately is a plus

Benefits

Quartely corporate activities and townhall

Opportunities for growth and progression

You can also apply here directly

https://apply.workable.com/j/266282C629

SUMMARY:

Develop business for the Regional Sales department by being contact point for overseas agents’ enquiries and local customers for both local and overseas market. Ensure compliance with company’s guidelines and to ensure an extremely high service level is maintained operationally to our direct clients and partners.

PRIMARY RESPONSIBILITIES:

• Handle operations on an A-Z basis file, on global shipments reporting to the Manager.
• Handle global & local enquiries for rates.
• Diligently source for best rate options to remain competitive to enhance the volume of shipments.
• Ensure rates quoted are accepted by agents/partners/ customers before shipment takes in effect.
• Proactively follow up on quotation sent to agents/partners/customers with closure.
• In charge of coordination of shipments for overseas market, when necessary.
• Maintain Sales and P&L reports and comply with all management directives in a prompt and concise manner.
• Maintain existing and develop new relationships with carriers, airlines and co-loaders where needed, in order to provide solutions and optimize revenue.
• Minimize the risk be it financial or liabilities to M+R for all shipments in accordance with guidelines set by the management and/or SOPS and to utilize the company’s IT tools and to actively promote them.
• Monitor and ensure compliance with all SOPS on a regular basis and keep the management regularly and pro-actively updated.
• Assist Manager on ad-hoc duties whenever necessary.

KNOWLEDGE AND SKILL REQUIREMENTS:

1. GCE ‘O’ Level/ Diploma or higher

2. Fluent in written and spoken English and other local languages

3. Able to work on own initiative offering overseas offices/overseas and local customers a professional high level of service

4. Able to see jobs through from start to finish