COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

You will be part of the team managing operations of the Active Ageing Centre (AAC) - a go-to point for seniors to build strong social connections, take part in recreational activities, access community health services, and contribute to the community.

General Operations

• Familiar with the objectives of Active Ageing Centre (AAC)
• Compliant to operation rules and guidelines for AAC, ensure safety of elderly and staff
• Promote racial/religious harmony amongst the seniors
• Assist in care of the seniors, observe and monitor their health and well-being
• Work closely with supervisor to:
• oversee compliance in operations, directives, KPI and all work processes within assigned centres/programmes/projects
• adhere and ensure compliance across the centres according to healthcare directives set by the Management & MOH
• manage crisis and reporting when necessary

Programme Support/Planning and Management

• Support programmes such as intergenerational, outdoor sessions, interest-based activities and wellness engagement. Support promotion and recruitment efforts, attending to related administration and logistics.
• Executive role will look into programme planning and management including liaising/advising volunteers and partners on programme planning and implementation.

Befriending & Buddying (B&B) Programme

• Provide support to befriendees and befrienders as needed, including monitoring efforts and administration.
• For Executive role: Manage intake and referral of befriendees via various platforms/modes. Screen, deploy and review assigned befrienders-to-befriendees. Arrange quarterly befriender training/meetings.

Outreach & Community Screening Tool (CST)

• Collate and ensure clients' data and CST reports are entered into AIC Acutenet and NUS system in a timely manner for submissions and processing
• For Executive role: Participate in outreach to seniors. Administer CPPF, Informed Consent & CST to potential members

Volunteer Management & Community Partnership

• Support IC in coordination and communications such as assigning roles to volunteers, arranging quarterly gatherings for various volunteer groups.
• For Executive role: Contribute to volunteer role design, recruitment, training, deployment, engagement and appreciation, in alignment to the Organisation's Volunteer & Community Engagement (VCE) guidelines and coordination with the VCE team on required training. Recruit volunteers and work with community partners to support AAC services.

Information & Referral

• Attend to walk-in, phone and text enquiries and correspondence
• Route/manage referrals. Record details for escalation and consult supervisor where needed.
• Be familiar with existing social services/programmes and provide service linkage on behalf of clients. Provide information on relevant schemes, grants and support available for clients and caregivers.

Data Management & Administrative Support

• Tracking of AAC KPIs such as administration of CST, programmes participation
• Ensure confidentiality of clients data and all required data duly recorded in the respective data management systems, and documents are filed and organized
• Provide administrative support such as put up claims on financial system in a timely manner. Track expenses and income of selected funded programmes

Centre Operations & Facilities Management

• Ensure smooth and optimal running of the centre. This involves maintenance of fixed assets and its listing. Upkeep of office and IT systems, devices and equipment. Oversee contractual arrangements such as air-con servicing, pest control. Purchase and replenishment of supplies
• Environmental Sanitation Regime - work as a team to ensure compliance to cleaning requirements by NEA
• Alert Alarm System (AAS) Management (if applicable). Undertake checks, respond and report according to SOP and enlist support technician where necessary

Ad-hoc/Others

• Undertake any other responsibilities and duties assigned by supervisor which may include support in administrative processes, partnership engagements with community partners.

ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology.

Requirements:

• 1-3 years of relevant working experience, preferably in a SAC/AAC or have volunteered with seniors in a community setting
• Excellent interpersonal and communication skills.
• Required to handle queries/concerns from elderly clients who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential.
• Proficient in IT
• Resourceful, proactive, responsible and client-centric
• Ability to multi-task and meet deadlines in a fast-paced environment
• Team player with strong planning and organising skills

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

We are looking for committed individuals to join our expanding sales team!

Responsibilities:

• Follow up on leads provided

• Work on customers' requirements to meet their expectations

• Conceptualise and present design including cost proposal to customers

• Coordinate with suppliers / vendors and oversee project sites

• Able to communicate effectively

Benefits / Job Highlights:

• Marketing Support & Leads provided with High Conversion Rate.

• Allowance

• High Sales Incentives & Performance Bonus

• Work Flexibility

Work locations - Woodlands

Job Summary

The IT and Systems Manager is responsible for overseeing the organization's information technology and systems infrastructure. This individual contributor role involves providing 1st level technical support to users and working with our vendors for 2nd level / 3rd level support, managing the day-to-day operations of IT systems, ensuring network security, implementing IT policies, and managing system upgrades. The individual collaborates with other departments and ensures the organization's technology supports its business objectives effectively.

Key Responsibilities:

1. Technical Support and User Training:

· Oversee the provision of level 1 technical support to employees and departments.

· Work with and manage our vendors for level 2 and level 3 support/issues resolution.

· Develop and implement user training programs for IT systems and tools.

· Establish an IT helpdesk service to address technical issues efficiently.

· Establish clear documentation of system related processes for training and compliance.

2. IT Infrastructure Management:

· Oversee the management, maintenance, and improvement of all IT systems, including hardware, software, and networks.

· Ensure high availability of IT services, managing backups, disaster recovery, and contingency plans.

· Implement and maintain server architecture, cloud services, and data centers.

3. System Administration:

· Administer servers, databases, and networking equipment.

· Perform system monitoring, performance tuning, and troubleshooting to resolve issues quickly.

· Manage the integration of different software platforms and ensure seamless functionality.

4. Network and Security Management:

· Design and maintain secure and reliable networks (LAN/WAN/Wi-Fi) and VPN connections.

· Implement and monitor cybersecurity strategies, including firewalls, intrusion detection, and encryption.

· Regularly update security policies and ensure compliance with relevant standards and regulations.

· Project Management:

· Lead and manage project timelines, budgets, and resources.

5. Vendor and Asset Management:

· Manage relationships with third-party vendors, negotiate contracts, and oversee service level agreements (SLAs)

· Procure and manage IT hardware and software assets, ensuring efficient usage and cost-effectiveness.

· Track and manage IT inventory, ensuring timely upgrades and replacements.

6. Strategic IT Planning:

· Collaborate with senior leadership to develop and execute an IT strategy aligned with business goals.

· Identify opportunities to leverage new technologies to improve business operations and efficiencies.

· Stay current with emerging technologies and industry trends, recommending solutions that drive competitive advantage.

Required Qualifications:

· Bachelor’s degree in Information Technology, Computer Science, or a related field

· Extensive experience with IT systems, networks, and related technologies.

· Strong knowledge of system administration, network security, cloud services, and data management.

· Excellent project management and user management skills.

· Problem-solving aptitude and ability to work under pressure.

Skills and Competencies:

· Familiarity and experience with Microsoft Dynamics 365 Business Central, Microsoft Navision, Microsoft Excel, Jet Report.

· Strong technical expertise in systems administration and network infrastructure.

· Ability to manage multiple projects simultaneously.

· Excellent communication skills for collaboration across departments.

· Strong attention to detail and analytical skills.

· Familiarity with industry best practices in IT governance and security.

· Exposure and familiarity in F&B industry is a bonus – sales, procurement, inventory management processes.

· Strong ability to converse in Mandarin and in written Chinese is a requirement.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Responsibilities:

• Full spectrum of HR functions including recruitment and orientation, training, payroll and IR8A submission, work pass and Man Year Entitlement application, dormitory arrangement, incident reporting, medical, insurance and work injury claims, employee profiles and leave management, overseas deployment, promotions and resignations.
• Coordinate with Operations Department in project executions, including fulfilling manpower requirements, site registrations, inductions, swab test registration.
• Assist in apply certifications & grants/internships/Career fairs/ Company events.
• Perform asset, inventory and financial reconciliation with Finance & generate monthly reports
• Use payroll software/ERP to complete daily tasks and assist in improvements of the systems.
• Maintain historical records for annual accounting and ISO audits.

Requirements:

• Diploma and above with proficient in Microsoft Office tools.
• Experience with MOM EPOL/WPOL, HR and/or payroll software

Benefits:

• Basic Salary up to $3,800 with yearly increment based on performance.
• 5 days work week (Monday to Friday), 9am to 6pm

Job Description and Qualification:

This is a full time role for a Business Development Executive located in Woodlands Link. Our client manufactures health, beauty, food, and household products and your role focuses on supporting the recruitment and development of new Business Builders and Sales Leaders to drive the company’s growth and accelerate sales. It involves working closely with these leaders to help them achieve the company's objectives in both sales and recruitment, while also aiding in the expansion of existing markets and the development of new ones. Additionally, the role requires participation in the planning, coordination, and implementation of recruitment-related activities, such as rallies, seminars, meetings, training, and conventions. Travel to organize and assist in these events is a key part of the job. Effective communication with Business Builders is essential, ensuring they receive vital operational updates and new company developments. The role also involves gathering market intelligence, analyzing trends, and providing feedback to management in a timely manner. Lastly, the position includes handling other assignments as needed by the management.

Qualifications:

• Diploma/Degree in Marketing, Business, Mass Communication or similar discipline
• More than 2 years of relevant work experience in Direct Selling
• Willing to take on tasks beyond his/her role, when the need arises

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 5 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

Must be able to work extra hours if need

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Day-To-Day Duties

· Assist the site operation team on the daily cleaning operations

· Upkeep the cleaning standard as per contract requirements which includes executing proper cleaning techniques, in term of cleaning of toilets/ offices/ common areas/ hospital treatment area/patient room cleaning & etc assigned by the site supervisor

· Provide quality service to client and attend to complaints/ site issues

· Learn to operate/ manage technology (if any) at certain sites, eg. Robotic, quality audit system, smart toilet system monitoring/ reporting

· Follow cleaning schedule assigned by site manager and ensure the job complete according to site requirement/standard.

· Handle site inspection and paperwork as per site request

· Any other duties as assigned by Manager

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Main Responsibilities of a Regional Sales Manager

Identifying and acquiring new customers, as well as up-selling to existing customer bases across the region.

Effectively managing and driving the sales cycle from prospection through to successful closure.

Building strong relationships with key accounts in the region.

Building a sustainable and robust pipeline and ensuring accurate and rigorous forecasting and account planning.

Developing & implementing sales strategies and plans to meet revenue goals.

Prepare regular reports and conduct monthly meetings to review performance.

Analyzing market trends and competitors’ activities in the region.

Key Requirements

You have a diploma/degree in Sales, Marketing, Business Administration or a related field.

You have a strong track record of success with prior experience in a regional sales role.

You possess solid and credible relationships with key decision-makers in the region.

You are highly goal-oriented and possess excellent communication & interpersonal skills.

You have strong experience in consultative sales and possess the ability to prospect and manage senior-level relationships.

Location: Woodlands

Salary: $4000-$4800

US MNC

Have AWS & Bonus

Job Description

• Offer technical support and expertise advice to customers (both internal and external) on product selection, solutions and other applications knowledge.
• Do regular site visits as part of field learning experiences and also to help troubleshoot issues as necessary.
• Work with sales team to provide customers with product demonstrations and company presentations, technical solution and products offer.
• Work with global application team to maintain close coordination and cooperation, access to product related information and seek for technical support when necessary.
• Participate actively in knowledge exchange through global forums and case studies.
• Conduct necessary technical training to customers, distribution partners and internal team
• To support the sales team in spec-in activities with the best solution, as well as reviewing project technical/testing specifications
• Work with QC team on product defects/issues/technical aspects
• Other ad hoc duties assigned by the supervisor.

Professional Qualifications

• Bachelor’s degree/Diploma in Mechanical/Manufacturing and Engineering is preferred.
• Competent in Solidworks/Autocad.

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Employer company: importer and exporter, environmentally friendly products, need to do sales, mainly go to stores, restaurants, gift shops, etc., sell environmentally friendly products, etc., maintain employers, develop new employers, have F&B sales experience, hardworking,

Job Scope:

(i) Support for the full spectrum of Human Resources (HR) functions which include recruitment, administration, industrial relations, compensation and benefits and other HR related matters.

(ii) Support for training planning, training records maintaining, documentation control of ISO and related matters.

(iii) Support for planning, implementing and managing environmental, health and safety systems to ensure compliance with State and Company regulations and procedures.

(iv) Responsible for general office administration, reception duties, logistics, provide clerical, IT support etc

Responsibilities & Duties:

Primary:

(a) Manage employees’ attendance, leave records, claims, and/or adhoc reports (both locally and regionally)

(b) Conduct orientation programme, onboarding & offboarding process (both locally and regionally)

(c) Plan, develop and implement personnel training and development programmes (pre- and post-training)

(d) Be up-to date with MOM rules, regulations and policies and act as the point of contact for these matters in the Company.

(e) Handling of employee relations, effective employee engagement and communications between the Company and all staff.

(f) Responsible and coordinate with travel arrangements (for staff and customers whenever required)

(g) Properly handle complaints and grievance procedures.

(h) Responsible for Staff Welfare & Benefits

(i) ISO Document control

(j) Handling of ISO9001, ISO14001, & ISO17025 matters.

Secondary:

(a) Update and handling of all insurance, road tax, licenses, contract/lease renewal, etc

(b) Responsible for Office maintenance and upkeep.

(c) Ensure cleanliness of the office and relevant procedures in accordance with the legal requirement.

General:

(a) To carry out any other tasks required by the Company and Superiors

Qualification:

(a) Min Diploma in related field (HR Management/Business Administration)

(b) Min 2-years experience in related field

(c) Proficient in MS Office (Word, Excel, PowerPoint)

(d) Familiar with the requirements of ISO 9001, ISO 14001 & ISO 17025

Company Type: Construction Supplier Company
Location: Around Joo Koon MRT area
Position: Indoor Sales + Admin works

Job Description:

• To provide good interpersonal skills and communication skills such as telephone
• Conversation, email as well as product knowledge able to explain the pros and cons of our products to a customers.
• To develop a strong relationship between the company and customer by assisting in selling company products and service toward any client or walk in customers. (Machinery and power tools)
• To follow-up with client process effective & maintain all the details references accordingly.
• Reconciling monthly sales project activity, generating monthly sales summary report.
• To provide product & service to assist customers in making a decision to buy our products and followed by developed new accounts and all sales relevant documentary matters.
• Ability to handle other duties as assigned by the sales management.

Job Requirement : -

• At least 2 year of customer service experience
• Possess good communication and interpersonal skills
• Proficient in Microsoft Word and Excel applications
• A committed and responsible team player with pleasant personality, independent and resourceful
• Prefer Singaporean & PR
• Advantageous to know about SAGE
• Working day : 5 days
• Working Hours : 9.00am to 5.00pm
• Team Sales Commission

Roles & Responsibilities

Company Type: Construction Supplier Company
Location: Around Joo Koon MRT area
Position: Shipping & Admin Exec

Job Description:

• Shipping Documentation – Prepare and manage shipping documentations (Invoice, Packing List, Delivery Orders and Airway Bill) for inbound shipment
• Document Control and Accuracy – Ensure all shipping documents are accurate, complete and comply with industry regulations and Company standards
・Helping out on orderly collection of BL (Bill of Lading), PL (Packing List), IV (Invoice), and other shipping documents.
・Support to MD mostly on Admin, back-office duties.
・Book flight and Business travel arrangement for the MD
・Any other ad-hoc duties when assigned.

Job Requirements:
• Minimum 2 year of working experience
• Preferred to have import/export business experience
• Good proficiency in PC skills
• Working experience with power tools/construction sector is advantageous
• Able to work as a team, Attentive to detail
• Critical thinker, Problem-solver, and Good Listening skills
• Supportive and flexible

• Able to speak/write in chinese and english, (If malay will be advantagous)

1) Proven experience as a Sales Executive or similar role.

2) Strong understanding of sales principles and customer service practices.

3) Excellent communication and interpersonal skills.

4) Ability to build and maintain relationships with clients.

5) Ability to work independently and as part of a team.

6) Strong organizational and time-management skills.

Job responsibilities:

• Responsible for driving sales of our innovative IoT solutions.
• Identify and develop new business opportunities and position existing and future products for new markets.
• Create and deliver compelling sales presentations and proposals.

Job requirements:

• Diploma/Bachelor Degree in Computer Science Engineering or Marketing and Sales.
• Minimum 3 years’ relevant IoT sales & applications experience.
• Result oriented, independent, self-motivated with initiative and drive
• Must be a good team player, able to work well under pressure & possess positive attitude
• Demonstrate sales & management abilities, executive on solution sales and report on progress.

BROAD FUNCTION

To maintain a high level of service at Patient Services Centre (PSC).

You will be part of the Patient Experience Office and will:

(A) Oversee front-of-house and PSC daily operations.

(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date and compliance with personal data protection act (PDPA).

(C) Draft, update work processes, policies and conduct briefing, roll call and training to Team.

(D) Work with other stakeholders to refine and improve processes leading to a hassle-free patient experience.

MAJOR DUTIES & RESPONSIBILITIES

Specific (80%)

PSC Daily Operations

Processes & Workflows

• Assist to review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience.
• Assist to review and update workflows scenarios, drills and resource planning for daily operations.

Systems

• Credential trainer for NGEMR system.
• Train new joiners on usage of NGEMR system, ensuring proper usage adhering to WH PDPA policies.
• Review and revise user access matrix to ensure that all users are still valid and relevant access is granted to perform the role.
• Support and operationalize the change management for work processes pertaining to NGEMR.

Patient Care / Relations

• To identify and help resolve patient service issues encountered by Patient Service Associates (PSAs).
• Crowd management and mobilize manpower, if necessary. This includes working with Supervisor in the daily operational needs.
• To “walk the ground” to ensure that a consistent high level of service is maintained.
• To be first point of contact for escalated feedback and complaints, provide resolution and improve work processes and operational efficiency where applicable.
• Demonstrate good interpersonal skills with patients and staff.
• To draft and update workflow, work instructions and policies to ensure it remain up-to-date and relevant.

VIP Management

• Be the face of WH for VIP visits
• To receive/meet VIPs and provide them a warm WH welcome
• Ensure VIPs receive complimentary parking coupon
• Handover to the receiving department and monitor the patient journey
• Set up teams chat for logistics planning if more than 1 department involved

Operational

• Assist Supervisor in coordinating and planning the operations’ activities and utilization of manpower and resources to ensure cost efficiency and effective management.
• Managing of roster, administrative duties, continuous improvement programmes for counter services and trainings.
• To ensure that staff are appropriately deployed.
• To oversee the running of reception areas during operation hours.
• To ensure all counters adhere to 5S housekeeping standards.
• To be overall responsible for the discipline, conduct and grooming of PSAs.
• To supervise the training of new staff and the career development for staff.
• To ensure continuous training to both existing and new staff on frontline service.
• To conduct orientation and induction programme for new staff.
• Perform supervisor handover confirmation daily and is responsible for the overall counter collections. Ensure payment are reconciled and submitted on-time.
• To conduct department’s roll calls and in-service training for all PSAs.
• To conduct audits that are relevant to patient services associates’ scope of work.
• To ensure PSAs comply to PDPA standards.
• To support Supervisor in the submission and approval of shift claims on a monthly basis and to ensure staff claims, leave and MC application are complete and in order.
• To assist in reporting and analysing of department’s key performance indicator.
• Collecting and analysing data for monthly reports.
• Certified mask fitting trainer to do decentralised mask fitting for new joiners.

General (20%)

• To participate in process improvement projects and streamline processes.
• To maintain and organize department files and documents regularly and ensure all records are complete (both electronic and paper records).
• To participate in procurement activities as assigned.
• To undertake other duties or tasks when assigned.

JOB REQUIREMENTS

Education / Training / Experience

• Degree in any discipline from a recognized institution with more than 2 years of relevant experience in patient service centre operation, customer service preferably in healthcare &/or hospitality.
• Ability to create and maintain collaborative work relationship
• Strong key stakeholder management and vendor management
• Experience in a supervisory role is necessary and important
• Knowledge of hospital operations would be preferred
• Credential trainer for NGEMR
• Mask fitting trainer

Attributes

(1) Strong written & communication skills, to express complex policy / concepts in a clear and simple-to-understand manner

(2) Able to work in a fast-paced environment

(3) Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)

(4) Must love people

(5) Highly proficient in MS Office applications

Job Overview:

Hisense is seeking a highly motivated and experienced Sales Manager to join our Home Appliances & Television. In this role, you will oversee the development and execution of sales strategies for Hisense's home appliance products, including refrigerators, washing machines, and TVs. You will drive product innovation, collaborate with authorized partners, manage the sales team, and ensure our products meet market demands and exceed customer expectations.

Key Responsibilities:

• Sales Strategy: Create and implement sales strategies for home appliances and TVs to boost revenue and market share.
• Team Leadership: Manage and support the sales team to meet sales targets and encourage a high-performance environment.
• Sales Planning: Manage sales forecasts and production plans to align with market demands.
• Partner Collaboration: Work with retail partners and authorized distributors to create effective in-store strategies and promotions.
• Pricing & Positioning: Develop competitive pricing strategies to attract customers while keeping profitability in mind.
• Marketing Support: Collaborate with the marketing team to create promotional plans that highlight our products.
• Product Management: Oversee product development and lifecycle for home appliances and TVs, ensuring they align with customer preferences.
• Market Research: Analyze market trends and customer needs to guide product development and sales efforts.
• Cross-functional teamwork: Collaborate with teams like R&D, marketing, and supply chain to ensure successful product launches.
• Financial Management: Monitor the product’s profitability and budget to ensure it meets business goals.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (Master’s degree preferred).
• Experience: 5+ years of sales and product management experience, preferably in home appliances or consumer electronics.
• Skills: Strong market analysis, sales strategy, and teamwork.
• Financial Acumen: Experience in managing budgets and pricing strategies.
• Communication: Good communication and presentation skills.
• Leadership: Ability to lead and motivate a sales team.
• Language Requirements: Proficiency in Mandarin (spoken, written, and read) and English (spoken, written, and read) is required.

Why Join Hisense?

• Opportunity to work with cutting-edge technology in a dynamic and growing global company.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.

Job Overview:

Hisense is looking for a motivated and experienced Sales Manager to join our Air Conditioning division. In this role, you will be responsible for driving sales and managing relationships with our authorized partners, ensuring they receive the support needed for effective maintenance and sales of our air conditioning products.

Key Responsibilities:

• Sales Strategy: Develop and implement sales strategies for air conditioning products to increase revenue and market share.
• Partner Relationship Management: Build and maintain strong relationships with authorized partners, providing them with the necessary support for sales and maintenance.
• Sales Planning: Manage sales forecasts and production plans to align with market demands.
• Partner Collaboration: Work with retail partners and authorized distributors to create effective in-store strategies and promotions.
• Pricing & Positioning: Develop competitive pricing strategies to attract customers while keeping profitability in mind.
• Marketing Support: Collaborate with the marketing team to create promotional plans that highlight our products.
• Product Management: Oversee the product development and lifecycle for air conditioning products, ensuring alignment with customer needs and market demands.
• Market Research: Analyze market trends and customer needs to guide product development and sales efforts.
• Cross-functional teamwork: Collaborate with teams like R&D, marketing, and supply chain to ensure successful product launches.
• Financial Management: Monitor the product’s profitability and budget to ensure it meets business goals.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (Master’s degree preferred).
• Experience: 5+ years of sales and product management experience, preferably in the air conditioning or consumer electronics industry.
• Skills: Strong market analysis, sales strategy, and teamwork.
• Financial Acumen: Experience in managing budgets and pricing strategies.
• Communication: Good communication and presentation skills.
• Language Requirements: Proficiency in Mandarin (spoken, written, and read) and English (spoken, written, and read) is required.

Why Join Hisense?

• Opportunity to work with cutting-edge technology in a dynamic and growing global company.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.