Inside Sales Engineering.

· Review customer RFQ applications/specifications and prepare technical proposals/responses.

· To generate quotations for all divisional products in response to customer RFQ’s.

· Maintaining accurate records of all quotation and contractual information.

· Entering Projects onto RSMS following quotation review and action the sales team as required.

· Review customer purchase orders against sales quotations to ensure that the information is complete, correct, concise and organised.

· Communicate with customers for the jobs associated with projects and bring them up to date as needed.

· Liaise with the operations manager and/or RSS Manager for any factory fit and/or site work needed for jobs related to projects.

· Work with the sales team to gather customer information required in order to complete a contract.

· Liaison with departments such as Purchasing, Production Planning, Engineering, Accounts, and Shipping ensuring fulfillment of the customer requirements.

· Participating in internal and external meetings with customers, inspectors, and expeditors.

· Assist with processing of sales order and other purchase order from time to time due to overload and staff absences.

· Co-operate with their manager to identify and implement best practices throughout the Company.

· Training other employees as needed from time to time.

· As required working within a project sales team to provide a coordinated effort to ensure the Rotork outcome.

· Perform other duties as assigned.

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

• Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

   

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Job Description & Requirements

• Design and drafting of infrastructure/ Water / building engineering works (Structural / Mechanical / Electrical).
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Evaluation of tenders and preparation of tender assessment reports.
• Assist Professional Engineer in liaison preparation and follow up of authority submission.

Requirements:

• Bachelor Degree in Civil / Mechanical / Electrical Engineering
• Minimum 3-5 years hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Familiar with local code and authority submission procedures
• Team player and able to work independent with minimal supervision
• Proficient in AutoCAD and BIM
• Good communication skills; ability to work well in a team

Are you a Oil tanker or LPG vessel operator with experience in handling the entire gamut of post fixture operations?

Our client is a stable and established organisation who are happy to give an Assistant Manger - Operations Ttile for an experienced Operator and have 3-5 months of bonus annually on average. You will be managing just 4 ships!

This is an excellent opportunity for someone with commercial operations background looking to work for an established ship owner/operator in their grwoing Singapore team!

Use your previous experience to achieve smooth operations of both the owned and pool tonnage in a role that enables you to work independently.

This position is perfect for someone who is confident in tanker vessel operations both time and voyage charter and wants the challenge of working in a large, international organisation.

You will need to have a good understanding of charter parties in order to take responsibility for all commercial operational matters. Prior experience in handling LPG carriers will be an added advantange but not a must!

Reports to: Publishing Director, Discover Journals

Discover Journals aim to support researchers across all fields of science in communicating and advancing discovery for a better world. We do this by providing a trusted environment in which researchers can quickly, easily and transparently share their discoveries, data and research stories in journals with an inclusive editorial threshold.

We are seeking an Executive Publisher on our Discover journals to lead a dedicated publishing team in the launch and development of new titles in an assigned subject area. You will ensure your team of editors and team leads are focused on the timely launch and development of journals, the integrity of our publication process, speed of review, and excellent author service. Reporting to the Publishing Director, you will also play a key role in the leadership and development of a growing team and portfolio.

You’ll enjoy maximizing the efficiency and growth of the portfolio, building new business through identifying new and changing subject areas for new launches, and championing the needs of the portfolio, Associate Editors and team leaders on your team, and the communities you serve. Using your leadership and influencing skills you will coach and manage the portfolio team to achieve business goals. This is a fantastic opportunity to work in a high growth environment with lots of opportunity to make a real difference.

Specific responsibilities of the Executive Publisher include:

• Take overall responsibility for the timely launch and development of new Discover Journals in your assigned subject areas, working with the Discover team and wider stakeholders to implement plans and align with the wider business strategy
• Maximize the growth and efficiency of your journals across a wide range of disciplines within your assigned subject area; in collaboration with internal stakeholders, ensure efficient workflows, speed of service, and research integrity are equally and optimally maintained across your portfolio at all times
• In cooperation with other Executive Publishers and the Publishing Director, develop and foster a collaborative and engaging working culture that reinforces team spirit while ensuring individual team members are accountable for performance and targets
• In cooperation with the Publishing Director, monitor performance to ensure targets are met, taking corrective action where necessary. Monitor KPI and financial performance of journals in the portfolio through regular reporting and forecasting
• Drive and monitor team performance against the journal development plans
• Monitor and evolve, as needed, the relationships with other departments to ensure that functional tasks, such as collections, board recruitment, editorial workflows, technology, marketing, production, and finance, are undertaken correctly and efficiently
• Contribute to the overall strategy and development of the Discover portfolio, developingand implementing the strategic goals, ensuring that these are in line with broader goals ofSpringer Nature as a whole
• Understand business opportunities and requirements in the key global regions in whichSpringer Nature operate (including competitors in the region and growth trends)
• Provide line management, coaching and support to a group of Team Managers andAssociate Editors, while demonstrating leadership and influence across the team andthroughout the business, as relevant
• Communicate regularly with the Team Managers and Associate Editors to review progressagainst objectives and carry out annual performance and development reviews
• With support from the Publishing Director, take proactive ownership of needs arising fromyour teams’ journals resulting from community feedback, research integrity cases,customer service, and other reactive.

Experience, skills and qualifications

• Strong demonstrable experience in STM publishing.
• Strong team management and leadership experience.
• Educated to Master's Degree (or equivalent), in a relevant field, or a combination of advanced degree and editorial experience.
• Strong understanding of the open access market.
• Excellent communication skills, including oral and written presentation skills.
• Customer-focused.
• Strong prioritization and time management skills.
• Strong financial skills, including experience with budgeting and P&L oversight.
• Ability to work as part of a team.
• Enthusiastic and committed.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Assistant Events Manager / Events Executive (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He/ she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel. 

Primary Responsibilities

Achieves Both Individual and Team Revenue as well as Profit Goals as per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
• Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings, event requirements, BEO at all times.
• Familiarises with the house system. (Opera, Table Management System & Social tables)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Goal

• Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of F&B experiences wherever necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The Executive Assistant is responsible for managing the administrative needs of the company and providing secretarial support to the Business CEO.

Key duties and responsibilities

Secretarial Function

• Handle secretarial tasks such as screening calls for the Business CEO, scanning and distributing documents to relevant personnel, managing incoming mail, and other related duties to ensure prioritized communication flow.
• Support and manage the Business CEO's calendar, schedules, and appointments, ensuring proper organization of meeting schedules.
• Prepare agendas, notices, minutes, and resolutions for corporate meetings, ensuring attendees are well-informed.
• Take and transcribe dictations, compose and prepare confidential correspondence, reports, and other presentation materials for management meetings.
• Respond to routine external correspondence, type memos, purchase requisitions, payment requests, etc.
• Arrange complex travel plans and itineraries, and compile meeting materials.
• Maintain overall office supplies.
• Maintain confidentiality of all corporate, personnel, and research matters.
• Maintain files and records ensuring easy retrieval when needed while safeguarding the security and confidentiality of sensitive documents.

Administrative Function

• Coordinate with a travel agent regarding flight ticket purchases for key executives and staff, and facilitate visa applications, ensuring travel requirements are met and arrangements are coordinated.
• Assist in accommodation arrangements for incoming expatriates and visitors.
• Coordinate office repairs and office equipment maintenance, janitorial and messenger services, lighting, and electrical works, and other office maintenance activities with vendors or building management, ensuring efficient and timely repairs and maintenance.
• Source office supplies/furniture/plants/pantry supplies, etc., and coordinate with suppliers for samples to ensure purchased products meet specified requirements.
• Coordinate with telecommunication companies regarding telephone line installation and cellular phone subscriptions for the company, ensuring accurate completion of applications.
• Monitor usage of company-issued cellular phones, promptly report problems to the telecommunication company, and ensure official call costs remain within budget.

Duties

• Responsible for the preparation and maintenance of full set of accounts
• Prepare financial data for entry into the financial system
• Keep accounting records and bank statements
• Prepare monthly audit schedules, maintain loan schedules
• Prepare and file GST returns
• Preparation of tax computation and tax planning
• Provide other supporting functions to the Division
• Other ad hoc duties

Requirements

• Diploma/ Degree in Accounting with at least 2 years of experience in (Accounting Firm preferable), including keeping full sets of accounts and tax.
• Able to perform under pressure and meet deadlines
• Good communication and interpersonal skills
• An independent team worker
• Able to work under stress to meet tight reporting deadlines

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Asssurance Management Pte.Ltd. and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Our Client a major MNC logistic/manufacturing company is looking for HSSEQ for their warehouse /manufacturing .

• Develop and implement HSSEQ policies and procedures to ensure compliance with industry regulations and company standards
• Conduct regular audits and inspections to identify potential hazards and recommend corrective actions
• Provide safety training and awareness programs to employees and contractors
• Investigate accidents and incidents to determine root causes and develop preventive measures
• Monitor and evaluate the effectiveness of HSSEQ programs and make recommendations for improvement
• Collaborate with other departments to ensure compliance with HSSEQ requirements

• Education in Occupational Health and Safety, Environmental Science, or related work experience will be advantage
• Experience in HSSEQ management, preferably in the logistics industry will be advantage
• Knowledge of local and international HSSEQ regulations and standards
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office and other relevant software applications
• FSM certification is very advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Office Location: 

Jurong, Pioneer Turn (2 days WFH)

Responsibilities: 

• Monitor Purchase Orders (PO)

• Perform MIRO
• Analyse PO with discrepancies
• Post invoices without purchase orders
• Monitor Fixed Asset payments including deposits paid but not yet capitalized
• Prepare payment & journal entries
• Work with the Assistant AP Manager on any ad-hoc duties   
• Follow up with Controllers & Area Managers on accruals/provision
• Liaise with Planner on stock discrepancies
• Liaise with colleagues, suppliers and inter-companies on billing enquiries
• Liaise with auditors on any audit queries
• Liaise with HQ on stock and payable reconciliation

ECB Financial Group is an award-winning financial institution dedicated to providing innovative and reliable trading and financial solutions while fostering sustainability and social responsibility. We are committed to enhancing our brand presence and promoting sustainable practices across all aspects of our operations.

Position Overview:

We are seeking a detail-oriented and proactive Branding Operations Executive to join our Brand and Sustainability Team. The primary responsibility of this role is to oversee various operational aspects related to branding, sustainability initiatives, and logistics management. In addition to administrative duties, the ideal candidate will play a key role in sourcing quotations from vendors and agencies, conducting research on the latest trends in merchandise, exhibitions, branding, and sustainability initiatives worldwide.

Key Responsibilities:

Payment Administration:

• Process invoices, payments, and reimbursements related to branding and sustainability activities, ensuring accuracy and compliance with company policies and procedures.
• Maintain records of financial transactions and reconcile expenses to budget allocations.
• Coordinate with finance and accounting teams to resolve any payment-related issues or discrepancies.

Administrative Support:

• Provide administrative support to the Brand and Sustainability Team, including scheduling meetings, preparing agendas, and drafting correspondence.
• Maintain documentation and records related to branding and sustainability projects, ensuring proper organization and accessibility.
• Assist in the preparation of presentations, reports, and other materials for internal and external stakeholders.

Vendor and Agency Coordination:

• Assist in obtaining quotations from vendors and agencies for branding materials, promotional items, and event management services.
• Collaborate with vendors and agencies to ensure timely delivery of services and adherence to budgetary constraints.
• Conduct research to identify new vendors, agencies, and partners that align with the company's branding and sustainability goals.

Trend Research:

• Stay updated on the latest trends in industry merchandise, exhibitions, branding, and sustainability initiatives worldwide.
• Analyze market trends and competitor activities to identify opportunities for innovation and differentiation.
• Provide insights and recommendations to enhance the company's branding and sustainability strategies.

• Diploma or equivalent certification in Marketing, Business Administration, Logistics, or related field.
• 3-5 years of experience in operations, administration, or logistics management, preferably in a corporate environment.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent attention to detail and accuracy in financial record-keeping and administrative tasks.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with financial software or systems.
• Effective communication skills with the ability to collaborate with cross-functional teams and external partners.
• Interest in branding principles and sustainability practices.

Job Scope / Key deliverables/ Job Requirements:

• Pls provide job scope, key deliverables and job requirements (cap at 1,000 characters or about 200 words per segment)

• Pls present details in a clear and concise manner, and avoid acronyms so that officers from other HTDs/domains can understand The Organisation Development Branch in Planning & Review Division is responsible in ensuring ICA’s organisation development efforts dovetail with ICA’s capability development. Key responsibilities include:

i. Collaborate with internal/external stakeholders in identifying relevant Organisation Development (OD) areas to cultivate, sustain and improve on ICA’s employee engagement, culture development (such as innovation culture) and organisation performance. Influences and supports changes in organizational behaviour.

ii. Strengthen ICA’s capability development, including collaboration with stakeholders in identifying relevant OD areas to enhance ICA’s organisation diagnosis efforts

iii. Source for OD tools, applications and practices, evaluate relevance for application in ICA, and recommend approach for adoption, where feasible.

iv. Design processes to facilitate ICA’s continued organisation development and improvement through the skilful engagement and developing positive relationship between internal and external stakeholders (include PSD, MHA and community of practitioners) to network, learn, exchange of information and/or provision of specialist advice/knowledge.

v. Guides processes on change management, organisation effectiveness and performance issues aimed at building organisational cohesion, health and flexibility. Assist to build and support work unit and workforce OD capabilities/competencies.

vi. Maintains and updates knowledge of change management theory, principles, and practices; management and leadership approaches, and instructional design and delivery techniques.

Knowledge and skills:

i. Relevant degree in organisation development, psychology, organisation design and development or other relevant behavioural science or any relevant work experience, preferred.

ii. Expertise in human dynamics, intervention processes as well as overcome

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner. Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the retail industry.
• Ability to speak Japanese will be an advantage.

Competencies

• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to resolve problems and make decisions.
• Communication skills in English spoken/written.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The role

Checkout.com is actively looking for a Sales Manager to join our Commercial Team in Shanghai, China to drive rapid growth across various industries for our online payment solution.

If you are a driven and focused salesperson with a proven track record of success selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan.

Reporting to the Director of Sales, the Sales Manager will play a key role in growing Checkout.com’s footprint in. They will be responsible for selling Checkout.com’s full payments technology stack to large enterprise organizations.

Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets.

How you’ll make an impact

• Identify, qualify and close the most promising prospects and partners that will help Checkout.com grow a healthy pipeline across various verticals.
• Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified pipeline in cold and warm channels
• Pitch our next-generation payment solutions and value-added services to eCommerce and Fintech companies
• Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
• Become the expert on Checkout.com’s technology stack, help new merchants understand the value of Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
• Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
• Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
• Partner with other Sales Managers to share best practices, key business insights and industry trends.
• Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
• Act as an ambassador for Checkout.com

We are looking for meticulous individuals who have an eye for details, to maintain accuracy in data processing for business transactions.

This position is based in Singapore for Five-day work week. Under the employment of Financial Alliance Pte Ltd.

JOB DESCRIPTION

· Data entry of business transactions and upload scanned policy documents

· Manage policy alterations, renewals and claims

· Disseminate emails and upload information to shared folder

· Update application status, underwriting & service information

· Arrange for courier and dispatch of documents

· Receptionist duties

· Perform any ad-hoc activities and project assigned

PREREQUISITES

· Strong service orientation

· Good communication and negotiation skills to manage internal and external stakeholders

· Able to meet tight deadlines, be meticulous and accurate

· Proficient in Microsoft Excel and Word

Basic training will be given on the insurance and investment products.

Job Type: Permanent

Salary:

SGD $1800 - $2200

Schedule:

Monday to Friday, 9am to 6pm

On-site

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

What does it take to become a Civican?

Civica is looking for Administrative Executives to be part of the Project Team for a 1-month contract to perform administrative and data entry duties. As an Administrative Executive, you will be providing support in compiling data analytics reports for customers and you should also be able to provide administrative project support as required. Contractual period is strictly from 3rd July 2024 – 31st July 2024.

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• Basic IT skills and computer literacy is a must.
• Proficient in MS Office, able to use Vlookup function and conditional formatting in Excel.
• Highly organised, driven and proactive in approach.
• Excellent time management skills and self-motivation.
• Ability to work as part of a team and independently.

Duties and responsibilities of your role may change from time to time to meet the needs and requirements of the business. This is a temporary role that allows you to work from home as well.

Interns, diploma undergrads or students with A 'Levels who are waiting for results to go university can also apply.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

The Marketing Executive research content and consumer trends, develop content strategies, and create content for a variety of businesses in digital media. They work closely with design and marketing teams to ensure that the content is engaging and consistent across all media platforms.

Requirements:

• Strong background in creating and customizing compelling content to reach out to targeted audiences

• Able to work in a fast-paced environment and to meet deadlines

• Proactive, self-motivated and a team player

• Possess good communication, management, and coordination skills

• Strong understanding of the Singapore marketing landscape will be a plus (e.g. consumer trends, media channels, etc.)

• Analyse impact of campaign strategy and digital media planning and optimization towards business goals

• In-depth knowledge of various social media platforms (i.e. Telegram, Instagram, TikTok, etc.)

• Knowledge of softwares such as Adobe After Effects, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Canva will be an advantage

Roles & Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

• Monitor and evaluate campaign performance, assess campaign trends, prepare data analysis, and identify growth opportunities for clients

• Continuous review and active management of the website and all digital assets

•Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.

Job Purpose

Join Singapore's largest media owner in our journey to shape the future of the advertising landscape in Singapore. Our vibrant Stellar Ace Marketing team is dedicated to driving innovation in brand and marketing communications across both B2B and B2C channels.

We are seeking a talented Digital Marketer to join us. This role is perfect for those who have a talent for transforming complex information into clear, engaging, and visually appealing formats. As part of our team, you will play a key role in our ongoing projects, developing high quality marketing content with suitable graphics and design.

Responsibilities

• Develop and implement visual communication materials that align with our marketing goals across both B2B and B2C channels.
• Design clear and compelling graphics that convey complex information in an understandable and visually attractive manner.
• Ensure creativity and consistency of brand and assets across digital and print communications.
• Manage multiple projects from concept through completion under tight deadlines.
• Create solutions that improve design capabilities.
• Participate in the creative brainstorming of the marketing team, complete designs according to project requirements, and ensure the quality of the designs.

Qualifications & Work Experience

• Diploma/Degree in Graphic Design, Visual Arts, or a related field is preferred.
• At least 3 years of experience in graphic design preferred
• Proven experience in visual communications or related field preferred
• Strong portfolio showcasing expertise in graphic design and visual storytelling. (Please submit portfolio along with your resume.)

Skills

• Proficient in using software such as Photoshop, Illustrator, InDesign, After Effects, Canva, Microsoft Office, Google Docs, Google Slides, Teams, Outlook, and Email Marketing Platforms
• Strong foundation in advertising, layout design, and color coordination.
• Good written and spoken communication skills, with strong negotiation skills
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player
• Ability to take “common-sense” initiatives and make sound judgements and decisions
• Ability to work effectively in a fast-paced, collaborative environment.
• Ability to learn new tools and processes quickly and work in a fast-evolving environment.
• Outstanding organizational and time-management skills.
• Ability to work flexi-hours during peak period

Job Description & Requirements

Job Description:

• Correspond with tenants (commercial and residential) and MCST on repair and maintenance matters and scheduling appointments with contractors
• Liaise with tenants regarding any concerns/issues with the unit and report back to supervisor on those issues e.g. with photos
• Assist in tenancy renewals, including corresponding with agents, supporting tenancy agreement revising and updating
• Source for quotations from comparative suppliers/contractors to carry out maintenance/repair work, when necessary
• Secretarial and administrative support

Key Competencies and Qualifications:

• Meticulous, can work independently, willing to learn
• Good interpersonal and communication skills
• Good problem solving skills
• Takes initiative
• A flexible and dependable team-player
• Diploma in Business Administration or equivalent with at least 3-5 years of relevant experience.
• Minimum 5 years related experience
• Fluent in both written and spoken English
• Proficient in MS Office
• Interest in real estate a plus

Are you passionate about making a positive impact in people's lives? Do you thrive in a diverse and collaborative work environment that values personal growth, innovation, and a sense of belonging? If so, we invite you to consider joining The School of Positive Psychology as an Education Sales Consultant.

As an Education Sales Consultant, you will have the opportunity to interact with individuals from various backgrounds and guide them on their personal and professional growth journeys. You will be a key representative of our school, showcasing our educational programmes and helping potential students make informed decisions.

Responsibilities:

• Become proficient in our educational programme offerings and serve as the face of the school to potential students.
• 
  Create and deliver compelling presentations on our educational programnes, highlighting their benefits and value.
• 
  Build strong rapport and regularly engage with both current and prospective students, providing exceptional customer service.
• 
  Achieve monthly and quarterly performance goals to contribute to the growth and success of the organization.
• 
  Stay up to date with market and industry trends, and provide insights and recommendations to enhance our offerings.
• 
  Address student inquiries through various channels, including walk-ins, phone calls, emails, and social media leads.

Requirements:

• A degree holder or equivalent, with a minimum of 2 years of sales experience (Remuneration will be based on experience).
• 
  Fluency in English is required to effectively communicate with our diverse customer base.
• 
  Strong interpersonal skills and comfort in engaging with new people on a daily basis.
• 
  Excellent verbal and written communication skills, including the ability to deliver impactful presentations.
• 
  Proactive and self-motivated with exceptional time management and prioritization abilities to meet deadlines.
• 
  Able to work both independently and collaboratively as a team player.
• 
  Embody the values of the company, including a commitment to personal growth and wellbeing.
• 
  Experience in B2C sales and proficiency in cold calling/customer relationship skills will be considered a bonus.
• 
  Flexibility to work some evenings and weekends when there are ongoing classes.

We offer a supportive and inclusive work environment that fosters professional and personal growth. Join us in shaping lives and making a positive difference through education.If you are excited about this opportunity, please submit your application along with your resume and a cover letter explaining why you are the ideal candidate for this position. We look forward to hearing from you soon.

We seek a professional individual to provide administrative support for various projects handled by the company.

Job Scope:

• Assist with day-to-day project processing matters.
• Create estimated case timeline and customise documents checklist, closely monitor application progress.
• Provide personalised advice and submit relevant applications for clients’ cases.
• Guide clients in document preparation and provide periodic updates.
• Check the accuracy of documents for submission and engagement invoices.
• Respond to clients' queries regarding the applications timely.
• Attend to queries raised by authorities, and draft proposed responses on behalf of clients.
• Ensure follow-up on receivables and monitor timelines.
• Able to develop and maintain good working relationships with clients and business associates.
• Provide weekly updates to the director.
• Research the latest migration policies from various authorities and provide up-to-date information to internal staff and business partners.

We believe in empowering our employees to be leaders at all levels. You are expected to:

• Understand the expectations set and demonstrate personal accountability for keeping your own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate a solid commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills with stakeholders, clients and team.

Requirements:

• Fluent in English.
• Strong organisational and communication skills (listening, verbal, and written).
• Take ownership and be proactive.
• Fast learner, able and willing to learn a wide range of business knowledge.
• Able to work both independently and in collaboration with multiple teams.
• Able to schedule, update, and complete tasks on time.
• Ability to multi-task in a fast-paced and changing environment (as you will manage multiple cases simultaneously).
• Positive work attitude, team player with strong interpersonal skills and an inclusive mindset.
• Customer and result-oriented mindset.

Only shortlisted candidates will be contacted, and personal data collected will be used for recruitment purposes only.