What the role is

Working in a dynamic team managing the national SkillsFuture Credit (SFC) scheme, this is a well-rounded role suitable for individuals who are good in data management and willing to learn and contribute to all aspects of SFC programme implementation.

As a manager, you will be responsible for:

What you will be working on

- Analysing and interpreting SFC data to address lines of inquiry that inform policy and business planning, and identify opportunities for process improvement;
- Visualising the findings, present and communicate the insights and recommendations to stakeholders in a clear and concise manner; and
- Supporting SFC operations which includes industry engagement, partnership development and appeal management.

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

- Tertiary qualifications
- Minimum 3 years of experience in a similar role
- Experience with Microsoft Excel and visualisation tools such as Tableau, Redshift
- Able to work effectively under time constraints and potentially changing priorities, while maintaining a high level of attention to details
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.
• A project manager is a professional who leads a team through the project life cycle by planning, budgeting, scheduling and tracking a project plan. The project plan thoroughly explains how the project will be executed and includes a budget, timeline, schedule, roles and responsibilities among other things.

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

What the role is

Reporting to the Community Architect Team, the candidate will be required to perform the following key tasks:

What you will be working on

1) Partnership and Engagement

• Partnership and Engagement Strategy

(a) Connect partnership and engagement plans with policy intent

(b) Situate partnership and engagement plans in operating context and manage risks

• Sense and Evaluate Impact

(a) Set indicators, identify suitable output and outcome indicators, and collect data

(b) Analyse data and evaluate effectiveness of engagement based on intended outcomes

• Design Engagements

(a) Design engagements that are aligned to objectives, using appropriate partnership and engagement strategies and techniques

(b) Design interventions to amplify and close the loop for engagements

• Stakeholder Engagement (including internal stakeholders)

(a) Identify and prioritise stakeholders based on issue/domain area

(b) Build and sustain relationships with stakeholders

• Mobilisation

Mobilise partners or community, including internal stakeholders, to co-create and co-deliver outcomes

2) Programme Evaluation

• Evaluation planning

Develop a robust evaluation plan at the start of a programme for the monitoring and execution of reviews for programmes/policies. The components of an evaluation plan include programme theory, indicators to reflect desired outcomes, data collection plans, and evaluation requirements

• Review Execution

Conduct reviews to assess the impact and value-for-money of a programme or project by applying evaluation methods, approaches, and tools. This includes reviewing programme outcomes and achievement of indicators, validating key assumptions and contributing factors, identifying process and policy gaps, and recommending solutions

• Evaluation Reporting and Follow-ups

Prepare, present, and follow through on the findings and recommendations from reviews in support of organisational decision making

3) Public Communications

• Marketing Communications Strategy

Develop marketing communications strategy and implementation plan tailored to specific audience profile to achieve desired outcomes

• Message Framing and Delivery

Craft and deliver messages in a manner that is aligned to communications strategy and objectives while considering different target audiences

• Outreach and Engagement (including internal communications)

Develop and implement engagement programmes to obtain buy-in from the public and internal stakeholders on policies

4) Service Delivery

• Customer Experience and Service Design

Understand different customer segments based on characteristics, behaviours and needs, and design services around customer journey and experience

• Customer Service and Case Management

Effectively deliver services, coordinate, and manage service cases, from the start of service requests to their resolution, including resolving service challenges and performing service recovery where needed

• Service Operations Planning and Management

Establish systems, processes and resources needed to deliver services effectively and efficiently.

• Service Tech Innovation and Application

Use technologies to automate and deliver day-to-day service operations and improve work efficiency

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• Tertiary qualifications

• At least 2 to 3 years of experience in partner engagement, account/programme management, and data analytics including data mining

• Strong collaborator, yet able to work independently and articulate findings to management

• Good communicator of ideas and ability to think out of the box

• Initiative-taker, independent and able to rise to challenges and meet implementation deadlines effectively

• Good speaking, writing and critical thinking skills

• Those familiar with data visualisation tools will be an added advantage

Applicants without the required qualification but possess the relevant work experience are welcome to apply

The successful candidate will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure, subject to availability of permanent headcount

Reg No: 96C4864

EA License No: R22110839

What the role is

Resource Planning Division (RPD) is part of the Client’s Planning Group (PG) which provides guidance on the strategic direction of the Company. Specifically, RPD is responsible for the effective planning of resources and oversees budget management to achieve agency's goals:

• Funding Policy Formulation: Formulate corporate-level funding policies and funding parameters to support SkillsFuture Initiatives and Company’s objectives;
• Budget Evaluation and Management: Evaluate budget requests from programme partners and oversee the allocation and management of Company’s budget;
• Manpower Establishment Planning: Secure and optimise manpower resources to implement Company’s programmes and agency’s operations;
• Whole-of-Government (WOG) CET Grants Management: Lead the management of WOG CET grants and strengthen CET grants governance for WOG and the Company.

What you will be working on

Grants Governance:
• To work on matters that may be assigned to strengthen grants policies and governance within the Company and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with WOG agencies and Company divisions to carry out the data collection plan
• To collate WOG agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with Company’s annual CET grants call

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

Job Description & Requirements

Class 3 Truck Sales cum Cold Room Warehouse Assistant

Responsibilities

• Ensure good inventory control for retailing to supermarkets using FIFO
• Organize unloading of container for customer handover
• Handle deliveries to customer location
• Perform goods quality checks, picking and palletizing in cold chain warehouse.

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Drive a 10-14 foot box chiller truck.
• Physically fit, requires to carry load up to 10kg
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Physically fit, requires to carry load up to 10kg
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

Responsibilities:

• Ensure the smooth operation of the Company’s computer systems and provide technical support to both office and vessel staff. This includes:
• Installing and configuring computer hardware, operating systems, and applications.
• Monitoring and maintaining computer systems, networks, and hardware in both office and ship environments, and liaising with external IT vendors.
• Assisting shore and sea staff with troubleshooting and resolving hardware or software issues, either face-to-face or over the phone.
• Assisting in the preparation and administration of the Company’s IT policies and procedures.
• Supporting the Company’s cyber security efforts, including configuring and upgrading routers, switches, firewalls, proxies, antivirus software, access points, etc.
• Conducting disaster recovery operations.
• Board vessels to provide necessary IT support.
• Assist in implementing new information system management software for the Company.
• Attend to projects and tasks as assigned.

Requirements:

• Minimum of 2 years of relevant experience.
• Minimum of a Diploma in a related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).
• Experience in setting up and running new information software systems is a distinct advantage.

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 3 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

Responsibilities:

• Assist sales department with the development of client proposals and sustaining long-lasting relationships with customers.
• Prepare sales forecast reports and submit them to management.
• Developing effective sales strategies to increase company sales.
• Assist sales to liaise with HQ to ensure that all products and solutions are performed both functionally and technologically.
• Ensure effective learning and engaging with the customer required solution.
• Work along with sales on product feedback with new solution requirements from clients to lead collaboration.
• Responsible for technical inquiry from potential customers and channel partners with beneficial solution proposals.

ATTRIBUTES AND COMPETENCIES

• Pre-sale capability is necessary.
• Conduct market research and identify new opportunities.
• Interpersonal communication with project management skills desired
• Initiate and capable of problem-solving.
• Effectively oversee various priorities with precise timelines.
• A good mix of technical ability and customer interaction skills are preferred.
• Project management knowledge will be an advantage.
• Willing to learn attitude is highly recommended.
• Able to travel on short notice.

Qualifications & Experiences

• Experience in networking and software is critical.
• Professional Certificate Diploma, Advanced/Higher/Graduate Diploma is equivalent.
• 2nd language ability (Mandarin) preferred to communicate and liaise with HQ.
• Two years of industry or related experience (Sales)
• Excellent computer skills, including Microsoft Office suites.
• Exceptional communication and presentation skills.

Location: West Area of Singapore

Responsibilities:

• Assist the CEO and Director in responding to customer emails.
• Support sales by generating and following up on business leads.
• Identify potential clients and reach out with business proposals.
• Follow-up on inquiries via email and phone calls.
• Help with client acquisition and retention by understanding customer needs.
• Collaborate with the Sales Support team in a fast-paced environment to execute sales tasks.
• Technical knowledge of telecommunication equipment or IT is an added advantage.
• Handle administrative tasks such as filing, data entry, and answering phone calls.
• Must be driven, resourceful, and able to work well in a team.
• Must have a willingness to learn and provide support.
• No specific technical skills required.

Other Criteria:

• Diploma in Marine Engineering or Business will be a plus.
• Fresh Graduates who are keen may apply
• Available to start immediately.
• Benefits: AWS, group medical insurance, 14 days annual leave, and 14 days sick leave.

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Contract Duration: until Apr 2025

Salary: SGD 4500 pm

Location: Changi Business Park

Job Title: Retail Support Officer
Job Description: The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:
• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Acquisition Managers (GAT)
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication
• at least 3 years in a bank/financial institution; at least 5 years if no bank experience

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas

Job Overview:
As an F&B Manager, you will be responsible for overseeing the daily operations of the restaurant, leading the service team, and ensuring a high standard of customer service. You will also collaborate closely with the management team to improve processes, maintain operational efficiency, and drive the overall success of the restaurant.

Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations
• Provide excellent and professional service to customers
• Make menu recommendations, including coffee and alcoholic beverages
• Ensure accuracy in handling customer orders through the POS system
• Oversee food preparation, serving times, and ensure prompt service
• Manage table setups, rotations, and assist during peak periods
• Handle customer feedback and resolve issues effectively
• Ensure adherence to food safety, hygiene standards, and compliance with regulations
• Assist with staff scheduling, training, and development
• Monitor inventory, place orders for supplies, and manage costs efficiently
• Collaborate with upper management to implement strategies for operational improvement
• Perform other management duties as assigned

Requirements:

• 1-2 years of experience in a supervisory or assistant managerial role in the F&B industry
• Strong leadership and communication skills
• A team player with a proactive and positive approach
• Ability to multitask and manage operations in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays

Role Description

You will be building and growing a portfolio of new and existing clients by delivering world class security assurance services that verify our client’s compliance with regulatory and technical security standards.

You will be responsible for managing the sales cycle of multiple ongoing projects across multiple clients. You will be supported by technical presales and project management for service and project delivery.

Key Responsibilities:

Sales

• Lead client meetings, presentations, and negotiations, clearly articulating the value of security assurance services in terms of risk reduction, compliance, and improving overall security posture.
• Work closely with marketing and product teams to align strategies and support campaigns that promote security our assurance services.
• Stay updated on industry trends, emerging threats, and compliance regulations, ensuring your recommendations are relevant and effective.
• Achieve and exceed sales targets by managing a full sales pipeline from a portfolio of existing clients incoming leads and new lead generation.
• Align our pricing strategies with clients to capture future repeat business

CRM Management

• Keep CRM data up to date and accurate for effective account management.
• Utilise CRM, Dynamics 365 for tracking leads, managing client interactions, and ensuring the sales process is optimised.

Account Planning:

• Work with the technical Pre sales team to identify the client’s security requirements based on the client’s security goals, compliance regulations and standards.
• Collaborate with internal teams to create strategic account plans, focusing on long-term client needs and opportunities for growth.

Forecasting and Reporting:

Regularly update sales forecasts and provide detailed reports on pipeline health, deal progression, and revenue outlook. Use CRM data and analytics to accurately predict sales performance and plan resource allocation.

Qualifications and Experience:

• Bachelor’s degree in Computer Science, IT, Business, or related field.
• 3-5 years of experience in cybersecurity sales, specifically selling security products or services would be advantageous.
• Experience working with CRM systems for managing client data, tracking sales progress, and forecasting.
• Strong understanding of security assurance services and their role in compliance, risk management, and security improvement.
• Proven ability to meet or exceed sales quotas and manage complex accounts with multiple stakeholders.
• Excellent communication, presentation, and negotiation skills with the ability to engage with both technical and non-technical audiences.

Preferred Skills:

• Previous sales and account management experience
• Knowledge of security testing is an advantage.

What We Offer:

• Competitive salary and commission structure.
• CPF contributions and comprehensive medical benefits.
• Professional growth opportunities in a fast-growing sector.
• Supportive and collaborative work environment.

Look forward to hearing from you!

Sales Engineer – Industrial Pumps

☑ Basic up to $ 5000 + AWS + Hign Varible Bonus !!

☑ Location : Kallang, Company Car provided !!

☑ Class 3/ 3A license needed ( Additional $800 Transport Allow. )

☑ Mon - Fri : 8:30am – 6:00pm, Sat : 8.30am - 12.30am ( Once a month)

Job Responsibilities:

• Identify fire pump project opportunities through networking and research.
• Build relationships with clients and consultants to assess fire protection needs.
• Recommend suitable fire pump solutions and manage the sales cycle.
• Provide post-sale support and assist with client training.

Job Requirements:

• Diploma in Mechanical or Electrical Engineering or equivalent.
• 1-3 years of engineering sales experience, preferably in fire protection or pumps.
• Knowledge of fire pumps is an advantage.

Interested applicants are welcome to apply OR send updated CV to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Key Responsibilities:

• Identify and develop new business opportunities and markets.
  • Understand client needs and recommend suitable products or services.
  • Prepare proposals and quotations.
  • Conduct technical presentations of the product offered to customers.
  • Address technical questions and concerns and provide valuable solutions that meet customer needs.
  • Close sales by building rapport with customers, explaining product and service capabilities, and overcoming objections.
  • Continuous learning of the company’s offered products and services.
  • Stay updated on industry trends, competitor products, and technological advancements.
  • Analyze competitors’ products and strategies to identify areas for differentiation.
  • Build and maintain strong, long-lasting customer relationships.
  • Act as a trusted advisor to clients, understanding their business/plant needs and challenges.
  • Collaborate with the sales, operations, and customer service teams to ensure customer satisfaction.

Qualifications:

• Open for fresh graduates with interest in a sales role and willingness to learn.
• Prior work experience as a Sales Engineer or in a similar technical sales role is a plus.
• Positive attitude and likeable personality.
• Goal driven and result-oriented
• Excellent communication and interpersonal skills.
• Proficiency in MS office and basic knowledge on Autocad is required.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in technical writing and documentation.
• Strong organizational and project management skills.
• Strong understanding of technical concepts and ability to explain them to a non-technical audience.
• Ability in negotiating terms and closing a deal.

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job Title ： Sales & Marketing Executive

1、Candidates ： University ,diploma graduates

2、Number of position ： 2

3、Job Scope:

・Develop and maintain B-to-B customers (Wholesalers & Distributors) in South East Asia countries

(Singapore, Malaysia, Indonesia, Brunei)

・Promote Japanese sauces & seasonings to the F&B industry

・Develop and conduct cooking workshop for customers

・Engage and manage food exhibition for product’s promotion

・Develop and propose the promotion method

・Conduct market research for upcoming new products

4、Job Requirements : Open to university ,diploma graduates from any disciplines

Require to have Class 3/3A Drivers License; vehicle will be provided

Open to Singaporean

5、Place of Business　　：NIHON SHOKKEN HOLDINGS CO.,LTD. SINGAPORE BRANCH

No.5 Harper Road, #04-02, Singapore 369673

(Next to Tai Seng MRT Station exit B)

* Based in Singapore with overseas exposure to Malaysia &,Indonesia & Brunei

6、Working Hours : Monday to Friday 8:30am to 17:30pm

7、Holiday : Saturday and Sunday. Public holiday.

8、Benefits : Bonus (Incl. AWS), Annual Leave(18days), Medical / Hospitalization Leave,

Transport Allowance, Central Provident Fund (CPF), Multi-cultural team,

Supportive colleagues, Medical claim,

9、Application Deadline: 31st May 2024

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..