Assistant Technical Project Manager- Software Application
(Singapore)

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

Service Management

· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.

· Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.

· Regularly update the client on operational concerns, compliance matters, and propose solutions.

· Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.

· Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.

· Review reports from Operations & Support (O&S) project teams within the System Family.

· Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.

· Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.

· Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

· Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer/Project owner.

· Oversee and review with the client in advance of potential obsolescence and arrange whatever actions required

· Prepare and submit reports to the Client.

Incident Management

· Lead investigations and ensure incidents are resolved within the stipulated SLA time.

· Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.

· Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

· Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.

· Conduct regular Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.

· Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.

· Ensure applications/software/systems are updated with the latest virus/security patches.

· Escalate and/or seek Client’s acceptance and approval of assessed risks

IT Security Compliance & QA Management

· Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.

· Declare, review, and report compliance status to the SMO head office annually.

· During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.

· Provide a Rectification Plan for any gaps found.

· Seek waivers on compliance when justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.

· Collaborate with the Client on system enhancements required for policy changes and audit requirements.

· Facilitate the resolution of issues and escalate to senior management as needed.

· Manage multiple projects under tight delivery timelines and limited budgets.

· Communicate effectively, both verbally and in writing in English.

· Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).

· Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.

· Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

· Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.

· Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.

· Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

Join us in our mission to make a difference in the lives of seniors and promote a culture of building trust, care and respect.

Responsibilities

· Develop and implement a diverse range of media communications plans to enhance the profile of the Association, and various outreach initiatives

· Ensure Brand directives are carried out effectively to generate high public interest

· Manage media relations including crafting news releases and facilitating media interviews

· Develop new media platforms and assist with corporate website operations

· Establish and maintain relations with external and media partners

· Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent

Requirements

· Degree in Mass Communications, Public Relations, Business Management or equivalent

· Minimum 5 years of relevant working experience in public relations, communications, or content production for publications or media management

· Ability to think strategically and provide leadership in shaping the organization's branding & communication strategy.

· Proficiency in utilising digital and social media marketing and video editing tools

· Experience using social media platforms such as Facebook, LinkedIn, TikTok, Instagram, etc effectively

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Miredo Asia Private Limited is in search of a highly meticulous and detail-oriented individual to assume the role of Administrative and Sales Support Specialist. Our ideal candidate thrives in a dynamic environment, exhibits exceptional organisational aptitude, and possesses an unparalleled attention to detail. This multifaceted position encompasses a broad spectrum of responsibilities, spanning customer service, administrative tasks, inside sales support & coordination, invoicing & collections.

About Miredo Asia Private Limited:

Miredo Asia Private Limited, a forward-thinking and environmentally conscious company, specialising in sustainable products and solutions aimed at enhancing comfort while saving energy and reducing bills. Our award-winning product lineup includes heat-reflecting solar window films from Japan, which recently secured the CapitaLand Sustainability Challenge 2023 award.

Key Responsibilities:

• Offer robust administrative support to the sales team, ensuring the seamless operation of the department.
• Engage actively in inside sales activities, promptly addressing customer inquiries, crafting quotes, and facilitating sales order processing.
• Help streamline sales efforts across various departments, aligning them with both company goals and customer satisfaction.
• Diligently manage and update sales and customer records, ensuring all data is current and easily accessible.
• Assist in the compilation and dissemination of accurate sales reports and presentations, upholding a strict standard of attention to detail.
• Oversee invoicing processes, including the creation, distribution, and follow-up of outstanding invoices.
• Manage collections responsibilities, guaranteeing timely customer payments and resolving any related discrepancies or issues as needed.
• Aid in the organisation and coordination of sales events, trade shows, and meetings.
• Undertake additional administrative duties as necessary, such as filing, data entry, and document preparation.

Qualifications:

• Documented experience in an administrative role with duties encompassing sales support, invoicing, and collections.
• Unwavering attention to detail and a steadfast commitment to accuracy.
• Strong organisational and time-management skills with a proven ability to prioritise tasks efficiently.
• Proficient verbal and written communication skills in English. Mandarin and other languages a plus
• Competency in Google Workspace (Drive, Docs, Sheets, Slides) and experience with CRM software a bonus.
• A good understanding of invoicing and collections processes.
• Ability to work both independently and collaboratively as part of a team.
• Excellent communication and people skills, with the ability to engage effectively with customers and team members.
• A proactive and detail-oriented approach to work.
• Flexibility to adapt to a dynamic work environment with varying tasks.

What We Offer:

• A role in a company committed to sustainability and innovative solutions.
• The opportunity to work with top award-winning products in the sustainability sector.
• A supportive and dynamic work environment.
• Flexible work arrangements.
• Competitive salary and benefits package.

Responsibility

• Acquire new members and increase our fast-growing SMF membership base by reaching out to manufacturing, manufacturing services, general, associated, and affiliated entities
• Identify, manage, and execute sales and partner strategies for our Industry Groups
• Build lead pipeline, member relationships, network and support industry-related programs and other activities
• Onboard new members, ensure timely payment and perform administrative work
• Perform key account management, where assigned
• Stay up to date with industry trends, market conditions, and competitors' offerings
• Perform any other duties as assigned by management.

Requirements:

• Degree/Diploma holder with relevant experience in sales or business development
• Excellent interpersonal, written and communication skills required for the engagement of executives/senior executives
• Strong abilities to analyze, prospect, present, negotiate, and close deals
• Resourceful, self-motivated, and target-driven, with the ability to work independently and as part of a team
• Positive and collaborative mindset