What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

Job Responsibilities:

• Analyze and establish annual sales forecast and budget.
• Develop and implement effective sales strategies and action plans to achieve sales targets and maximize revenue.
• Conduct market research, analyze market trends and identify new opportunities for growth.
• Develop plans to help establish Luminescence brand.
• Manage local and overseas suppliers and distributors.
• Ensure quick and proper response to all clients’ requests and provide technical support and guidance to clients.
• Build and maintain strong, long-lasting relationships with existing and potential clients.
• Understand customer needs, provide appropriate product recommendations, and ensure high levels of customer satisfaction.
• Effectively communicate value propositions through presentations and proposals
• Develop in-depth understanding of our lighting products and always stay up-to-date with industry trends and innovations.

Job Requirements:

• At least 8 years’ sales experience in lighting products
• Proven experience or track records of past secured accounts and positive sales performance
• Highly motivated and resourceful, strong communication and excellent interpersonal skills
• Good working knowledge of MS Office applications

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions
empower people and deliver a better people experience so people can spend time on meaningful high-value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

As a Director for Sales you will take responsibility for the execution of our strategy to become a leading high-growth ERP cloud software company, driving sales across our key verticals;

You will be tasked with driving sustainable revenue growth for Unit4 including the implementation of systems, processes, and sales disciplines, as well as the demands on hiring, and retaining the brightest and best people in the industry.

Key tasks:

• Quickly take stock of the business as it stands today, developing a deep understanding of Unit4’s new accelerated growth strategy, routes to market, competitors, and customers;
• As a key member of the sales leadership team, this individual must develop excellent working relationships with the sales organization and channel partners, establish credibility with the functional organizations and quickly assimilate into the company’s culture as a leader;
• Provide direction, leadership, and a very strong personal contribution to the sales organization, ensuring efforts are focused on aggressively growing top-line revenues through the generation of scalable, repeatable, structured client and partner relationships;
• Take ownership of the sales organization, which will require them to leverage and grow Unit4’s significant customer base through direct, relationship-oriented “solutions” sales.
• Provide clear and inspirational leadership to the sales team, leading from the front. Ensure that everyone understands what is expected of them, that messaging both internally and externally is aligned, and through example, build passion and energy and shared excitement into the business;
• Represent the Unit4 at the highest levels of customer organizations, and to the market at large, taking all appropriate opportunities to raise the profile of the company across verticals;
• Play a proactive role in the customer-facing activities of the company – sales, marketing, services, and operations. Be prepared to be ‘hands-on’ and dig into detail when required;
• Hiring where appropriate, ensure the development of a first-class sales operation, capable of delivering to the substantial potential Unit4 has in the region

Qualifications

• SaaS / Cloud experience essential and experience within the ERP sector would be an advantage;
• Able to bring a highly analytical approach to the development of the sales strategy; able to structure, motivate and support a mixed model sales organisation, including direct, channels, and inside sales teams, third-party channels and strategic partnerships;
• Experience of leading sales teams for both large and small companies combining entrepreneurial instinct with large company disciplines and process. The ideal candidate will have also led an organisation with revenues of comparable scale and complexity;
• Experience of having driven significant commercial improvement into a business software business of similar scope, including quality and efficiency of lead-generation systems, optimisation of customer acquisition costs and team compensation plans;
• Experience of having grown sales teams in terms of processes, maturity, ‘bench strength’, resilience and predictability;
• Establishes, maintains and manages against clear KPI’s’;
• Natural inclination to spend time with customers and partners, developing a strong feel for customer expectations, issues and market trends;
• Able to articulate priorities for marketing and communications to support commercial objectives;
• Experience, connections and ability to interface directly with CEOs, CFOs and other Board-level customers, engaging with them on business-critical issues;

Additional information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful,
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.

Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Gerontology/Training or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.

About the role:

• Responsible for leading and directing estimating resources and proposing costing strategies through the review and analysis of completed projects as well as global and regional cost data to effect such strategies towards the realization of the company's business objectives.
• Responsible for ensuring that the Estimation & Analysis (E&A) Team personnel have correct skills, are given appropriate training, are up-to-date on the latest methods, procedures, and requirements, and are sufficiently resourced to accomplish their tasks effectively
• Responsible for the effective review of tender specifications by the E&A team and ensuring full understanding of project preambles and methods of measurement to generate accurate costing for tenders in line with project requirements.
• Responsible for leading the post-mortem analysis of costs based on data collected from completed projects and to conduct lessons learned on tenders that were not successful.
• Lead E&A team in vendor and customer techno-commercial clarifications and negotiations together with Procurement/Subcontracting teams and Marketing team, respectively.
• To develop, establish, and implement effective business processes within the E&A team to ensure an acceptable degree of accuracy and credibility in the estimation of costs, for the company to remain competitive in pricing decisions by senior management.
• Refine and reconfigure estimating and analysis business processes that will ensure applicability at the project level.
• Ensure the setting up of a robust bid analysis system to evaluate cost estimate metrics by trades, categories, cost codes, etc.
• Responsible for leading the implementation of cost-estimating strategies for projects, including direct labor, materials, permanent equipment, construction equipment, project conceptual layout, outsourcing, etc.
• Responsible for ensuring the preparation and submission of accurate cost estimations, cost summaries, and bid analysis by the E&A team, and concise presentation in a timely fashion for submission to senior management.
• Responsible for the triangulation of cost estimates, actual past project costs, and proposed basis for costing strategy, for discussion and review with senior management.
• Responsible for the setup and preservation of a database system for project cost estimates versus actual project costs by working with Marketing, Project Management, Production, Procurement, Sub-Contracting, Quantity Surveying, and Finance functions within the Company.
• Responsible for the review of project plans and specifications and ensuring effective coordination between the E&A team and other departments to confirm the complete scope.
• Responsible for identifying and evaluating all cost-related technical issues in projects.
• Responsible for ensuring the comprehensive review and completion of the bid forms and ensuring that they are within the given specifications.
• Responsible for ensuring the close monitoring of tender results and ensuring proper updating in the tender register.
• Responsible for conducting tender costing review with senior management and tender committee for approval.
• Responsible for the preparation and issuance of project budget for commercial handover to Project Managers and Production upon project award.

About you:

• Bachelor’s in civil engineering/Marine & Offshore
• 15 years of experience working as an Estimator in the Oil & Gas sector
• Oil & Gas fabrication estimating experience preferred
• Excellent written and communication

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Vikneswaaree Subramaniam

EA Personnel Reg. No.: R24124033

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The PR Senior Executive will play a vital role in upholding and scaling the Bacha Coffee brand to greater heights. You will be assisting to develop and be responsible for implementing effective PR strategies that enhance our brand awareness and reputation, while peripherally ensuring efforts are aligned with business growth.

As the brand conquers the world, you will be part of this exponential, global growth, with PR-led openings in regions across Asia, Europe, Middle East and America.

Primary Relationships

The position reports to the Assistant Marketing Director and supports the Assistant PR Managers on a daily basis.

Within the organization, this position will work closely with the Corporate Communications Team (Marketing, Digital/Ecommerce, Social and CRM teams) and other relevant departments to ensure alignment on main strategy and fulfil any internal coordination required respectively.

Outside the organization, the position coordinates primarily with agencies, members of the media and influential personalities.

Responsibilities

• Support and coordinate with PR agencies and partners to ensure that strategies are sensible and well-executed
• Manage media seeding and other PR gifting matters
• Crafting persuasive and impactful press releases and other PR-related written materials and tools like Q&A, factsheets etc.
• Work closely with internal stakeholders to ensure that PR efforts are aligned to key organisational and business objectives to ensure that campaigns run smoothly.
• Handle day-to-day PR activities and follow-up on requests by agencies/journalists
• Media pitching and any other PR tasks when needed.

Requirements

• A bachelor's degree in communications, public relations, journalism, or a related field.
• 2-4 years of experience in a PR agency or corporate setting.
• Eloquent in written English. Proficiency in an additional language is a strong bonus.
• Fluent verbal communication, interpersonal and relationship-building skills expected of a PR professional.
• A keen understanding of media landscape and trends. International media exposure is a bonus.
• Excellent ability to manage multiple tasks and campaigns simultaneously.
• Adaptive, independent, proactive, resourceful and have a sense of urgency to meet deadlines.
• A problem solver with high attention to detail and a strong sense of responsibility.
• Proficiency in social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.). Knowledge of social media management tools (Hootsuite, Buffer, Sprout Social…) is a bonus.
• Possess a keen eye for aesthetics and details in visual content.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Willingness to learn is key.
• An avid team player

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned.

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry

• Healthcare operational experience will be advantageous

• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact [email protected] to understand more on the role. Please indicate the position that you are interested in the subject heading

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager ( Automotive, Corporate )- $ 7,000.00 + Car (full coverage) + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary upto $ 7,000.00 + Car (Full coverage) + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Operations Manager in SuperMarket

Operations Manager Responsibilities

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• All Races welcome,

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

A sales operations MANAGEMENT COORDINATOR is a key role in an organization's sales team, responsible for optimizing the sales process and ensuring the team operates efficiently. They do this by:

• Managing sales processes: Overseeing sales processes, data analysis, and technology tools to support sales goals
• Managing sales teams: Overseeing sales operations specialists, and inspiring them to support the sales department
• Planning and strategizing sales goals: Creating and implementing sales processes, and planning and strategizing sales goals
• Analyzing sales data: Identifying trends, forecasting sales, and implementing strategies to improve sales performance
• Communicating and compensating: Creating, communicating, and compensating understandable goals
• Maintaining sales tools: Maintaining the CRM and other sales tools
• Introducing modern technologies: Gradually introducing modern technologies that suit the unique needs of the sales team

Sales operations managers should have business acumen, which is the ability to combine business experience, knowledge, perspective, and awareness to guide the right decisions.

Employers often prioritize real-world experience and proven results when considering candidates for a sales operations manager role.

Requirements and skills

• Proven experience in sales operations, business analysis, or sales support management
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Excellent interpersonal skills for cross-functional and international collaboration
• Experience with sales tech stack management, particularly Salesforce
• Demonstrated leadership in managing and motivating teams
• All Races Welcome

SALES OPERATIONS MANAGEMENT ASSISTANT in Supermarket

Responsibilities

• Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes
• Optimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivity
• Ensure high levels of data quality and process consistency in sales and marketing systems
• Analyze sales data, take action, and measure impact to support decision-making
• Manage the overall sales tech stack, including Salesforce and other sales tools
• Hire, develop, and manage a high-performing sales operations team

Requirements and skills

• Proven experience in sales operations, business analysis, or sales support management
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Excellent interpersonal skills for cross-functional and international collaboration
• Experience with sales tech stack management, particularly Salesforce
• Demonstrated leadership in managing and motivating teams
• All Races welcome

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms. It is strategically located at the fringe of the city, Chinatown and the Singapore ERiver, served by Havelock MRT right at its doorstep.

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community.

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, ommunity leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues. Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned. You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration.
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

•Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager / Assistant Sales Manager ( Automotive, Corporate )- $ 5,000.00 to $ 7,000.00 + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary from $ 5,000.00 to $ 7,000.00 + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Description

During primary school curriculum hours, the after school is operating from 1.00 - 7.00 p.m. Monday to Friday. While during primary school closure in March, June, September, November and December as well as PSLE marking days, the after school centre will be operating from 7.00 a.m. to 5.00 p.m. Monday to Friday.

1) Understands how a community-based after school centre operates

2) Identifies trends, opportunities and threats

3) Drives centre long term and short term goals

4) Achieves Key Performance Indicators (KPIs)

5) Manages centre and addresses issues

6) Establishes and Maintains positive and strong relationships/ collaborations with all stakeholders

7) Maintains or/ and Exceeds centre enrolment capacity

8) Leverages Digitalization for seamless communication and record channels

9) Manages after school/ academic support/ allied support/ enrichment/ holiday programme/ national education events/ festivals

10) Initiates fun, meaningful and yet age-appropriate/ educational activities

Job Requirements

Candidates must/ should attain

• at least a GCE 'O' level certification with minimum 5 'O' level credits including English.

Candidates must/ should

• be able to facilitate children from 7 to 12 years old in four subjects, which follow closely to the syllabus by Ministry of Education (MOE)

• be familiar with the revised syllabus, which emphasizes conceptual understanding, skill proficiencies and thinking skills; integral to the development of mathematical problem solving ability, reasoning, applications, and use of technology.

• be familiar with the Science Curriculum Framework, which inculcates the spirit of scientific inquiry.

• be able to plan indoor/ outdoor activities/ excursions during school term holiday and involve working with children

Overview

Deliver efficient and effective HR operations, by implementing processes and systems that support HR polices and initiatives. Develop communications materials and plan the engagement sessions to ensure changes are well implemented. Guide and train relevant team members.

Job Responsibilities

• Lead HR operational activities, guide, train and develop the team on the daily activities of the HR operations team.
• Implement new company policies and develop processes and systems that support HR operations’ needs.
• Design, monitor, and improve HR processes, policies, and technologies regularly from a peoplecentred perspective.
• Develop training materials, communications plan and engage with all stakeholders to ensure changes are well implemented.
• Be a point of contact for employees in the business and provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university.
• Sound knowledge of Employment Act and Labour Laws.
• Prior experience in HR operations and generalist work is required.
• Critical thinker and process-oriented.
• Strong interpersonal and communication skills.
• Resourceful and self-motivated.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview:

We are seeking a motivated and customer-oriented person to join our team at Speediance Singapore in Queenway. As a Sales Consultant, you will play a crucial role in demonstrating and selling our innovative smart home gym equipment to customers. This role requires a passion for fitness technology, excellent communication skills, and the ability to provide exceptional customer service. Working days Monday, Tuesday, Friday, Saturday, Sunday.

Responsibilities:

• Greet customers and assist them in understanding the features and benefits of our smart home gym equipment.
• Conduct product demonstrations and trials to showcase how the equipment works and its various functionalities.
• Answer customer inquiries regarding product specifications, pricing, and availability.
• Provide personalized recommendations based on customers’ fitness goals and preferences.
• Assist customers in making informed purchasing decisions by explaining payment options and financing plans.
• Maintain a neat and organized sales floor, ensuring all products are properly displayed and stocked.
• Process sales transactions accurately and efficiently using our POS system.
• Collaborate with the sales team to achieve individual and store sales targets.
• Follow up with customers post-sale to ensure satisfaction and address any concerns.

Qualifications: Must be Singapore resident, Citizen or PR

Personality: High energy, confident and sociable

Experience: in retail sales, preferably in a fitness or technology-related industry.

Other requirements:

• Knowledge and passion for fitness equipment and smart home technology.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Basic computer skills and familiarity with POS systems.
• Secondary school o'levels or equivalent; additional education in sales or marketing is a plus.

Benefits:

• Competitive wage and performance based bonuses
• Employee discounts on products.
• Opportunities for growth and advancement within the company.
• Training and development programs to enhance sales skills and product knowledge.

About Us:

Speediance Singapore is a retailer of innovative fitness equipment, specializing in smart home gym solutions designed to enhance our customers’ fitness routines. We are committed to providing exceptional customer service and helping individuals achieve their fitness goals from the comfort of their own homes.

If you are passionate about fitness technology and enjoy helping others achieve a healthier lifestyle, we encourage you to apply for the Sales Consultant position. Join our team and be part of revolutionizing the way people work out at home with cutting-edge smart gym equipment.

How to Apply:

Please submit your resume outlining your relevant experience and why you are interested in joining our team as a Sales Consultant. We look forward to hearing from you.

Schedule:

• Shifts 11am-8pm on Monday, Tuesday, Friday, Saturday, Sunday

Experience:

• Sales: 2-3 years (Preferred)

Work Location: In person (Queensway Shopping Centre)

Job Descriptions:

• Oversee store operations island-wide and supervise all retail staff to achieve sales targets.
• Ensure the total payment of store redemption vouchers is accurate and submitted to the shopping mall before the deadline.
• Prepare a weekly report to Finance Department on the amount deposited to the company bank account from all outlets.
• Monitor visual merchandising presentation.
• Supervise housekeeping standards.
• Maintain workplace safety and health policies and procedures.
• Conduct annual stock take for all outlets island-wide, to ensure inventory accuracy and reconciliation of inventory discrepancies.
• Monitor stock availability.
• Assits the Manager to implement various sale promotion schemes.
• Manage service quality and customer satisfaction, including of handle customer inquiries, and approving goods returns and refunds.
• Keeping abreast of all corporate policies, and statutory acts and ensuring compliance.

Job Requirements:

• Minimum Nitec / Higher Nitec or its equivalent
• Minimum 1 year of supervisory experience
• Customer service oriented and good communication skills
• Good people management skills
• Willing to work shift, on weekends and public holidays