Primary Objectives of Position

Lead a team in managing the lifecycle of new/ existing business applications as well as timely turnaround of requests and incidents.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Develop business applications operational model and build the team’s competencies to support the needs of the Organization.
• Collaborate with stakeholders to understand strategic and operational needs, capture requirements, identify gaps, and translate these into solutions.
• Lead and prioritize business applications projects/ change requests/ ad-hoc assignments and manage resources to achieve project scope, budget, and time.
• Develop business case justifications and cost & benefit analyses for business application spending/ initiatives.
• Ensure business application practices adhere to Organization policies and regulatory requirements.
• Plan, design, research, evaluate, and acquire new or upgraded business applications.
• Drive and monitor KPI, and prepares operational reports summarizing information and trends to identify improvements.
• Direct, motivate, develop, and oversee the performance of the business applications team and lead by example in professionalism and accountability.
• Provide/ arrange coverage in case of staff absence/ departure.
• Manage 3rd party vendors and consultants to achieve holistic outcomes/ goals.
• Develop policies, SOP, training materials, and technical documentation and ensure these are up-to-date.

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Specifications

Minimum Education / Qualifications

• Degree in Information Systems or equivalent.

Minimum Years of Relevant Experience

• 3-4 years’ experience in managing business applications functions, enterprise solutions, project implementation, and leading a team.

Knowledge/Skills

• Experiences in NetSuite ERP, CRM, HRMS, BI and other enterprise solutions.
• Experiences in managing SaaS, web, and mobile applications.
• Experiences in website administration and Microsoft Power Platform.
• Experiences in project, incident, change, and risk management.
• Strong knowledge of business applications and IT processes and their interdependencies.
• Experiences in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).
• Good understanding of IT governance, risk and compliance, security, and license management.
• Strong planning, analytical, and problem-solving skills.
• Able to work and deliver under tight timeline.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input, and feedback.
• Customer-centric.
• Team player with excellent interpersonal skills and multi-tasker
• Excellent communication and writing skills.

Role Description:

The Sales and Operations Manager plays a pivotal role in overseeing the sales activities and operational efficiency of the company. This multifaceted position involves managing both the sales team and operational aspects of the business to ensure optimal performance and customer satisfaction. The Sales and Operations Manager reports directly to senior management and collaborates closely with various departments to drive revenue growth and streamline operations.

Specific Responsibilities:
1. Trainee will be introduced to the company's mission, values, and goals. Familiarize with the products, services, and customer demographics. Trainee to understand the sales process. Do role-playing exercises to practice sales conversations and objections handling. Introduction to upselling and cross-selling techniques.

2. Trainee will have training on scheduling appointments, managing inventory, and handling transactions. Introduction to software systems used for operations.

3. Trainee will be able to learn the importance of customer satisfaction and loyalty. Handling difficult customers and resolving complaints effectively. Role-playing scenarios to practice various customer service situations.

4. Trainee to learn and pick up consultative selling techniques, and build long-term customer relationships. Trainee to understand the target market and competition. Introduction to digital marketing tools and social media strategies. Creating promotional campaigns and measuring their effectiveness.

5. Trainee will learn techniques for tracking inventory levels and ordering supplies. Implementing inventory control measures to minimize waste and shrinkage.

6. Trainee to understand financial statements (profit and loss, balance sheet). Budgeting and forecasting techniques used by the company. Identifying key performance indicators (KPIs) and analyzing business performance.

7. Trainee will learn and utilise effective communication and motivational techniques. Delegation and empowerment strategies. Trainee will be able to build and lead a high-performing team. Conducting performance evaluations and providing constructive feedback. 8. Trainee will be able to identify new business opportunities and partnerships. Networking strategies to expand the customer base. Trainee to develop a growth plan for the business. Implementing strategies to increase revenue and profitability. Continuous improvement and adapting to market changes.

Competencies:

1.Orientation, Company Overview and Sales Fundamentals

2. Operational Skills

3. Customer Service Excellence

4. Advanced Sales Techniques and Marketing Strategies

5. Inventory Management

6. Financial Analysis

7. Leadership Skills and Team Management 8. Business Development and Growth Strategies

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $2,900

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

We are looking for a Senior Manager, Strategic Partnerships, Business Development & Subsea Network Investments with proven experience, strong sense of ownership and passion for defining and driving large cross-functional programs in the infrastructure and networking space.

The candidate should be self-driven, can learn quickly and influence decision-making across organizations.

In this position, you will work closely with various Keppel business divisions to gather, refine, and drive program goals to deliver various projects.

At Keppel, we set a high bar, so expect to be challenged on the scope and scale of the problems we tackle. We are moving fast, using the latest technologies, and transforming the way we leverage telecommunication services. If you're looking for a place to make a huge difference, this is it.

Job Description:

• Business Development/ Strategic Partnerships/ Investments
  Team leader to lead in new business opportunities in the subsea arena with potential strategic partners and customers.
  Develop budgets and financial models for international submarine cable systems and domestic terrestrial networks, for the entire project lifecycle from seed funding to development to operational phase
  The team is to work closely with tax advisors, create tax efficient holding structures for the investment
  The team is to work closely with Corporate Legal and External Legal Teams to negotiate MOUs, Binding Term Sheets and Definitive Agreements
  Ability to review agreements and contracts and be able to negotiate with partners and customers
  To manage and engage third party consultants for the relevant areas of work requirements
  Ability to data process with information on emerging markets and feasibility studies done on key markets
  Clear and objective analysis and recommendations for the investment
  Business cases and approvals from internal stakeholders including KCL, KTT, KAIF and KDC
  Manage market research for new projects
• Partnership Management
  Provide inputs to sales team in developing compelling business propositions to potential customers who may be partners in the branch landings.
  Working closely with Corporate Legal and External Legal Teams to negotiate MOUs, Binding Term Sheets and Definitive Agreements (IRU)
  Ability to review agreements and contracts and be able to negotiate with partners and customers
• Internal Stakeholder Engagement
  Coordinate monthly/quarterly reporting to KCL, KTT and KAIF and all other BU units
  Work closely with GRC on Red Team engagement and GCC on SGX/Press releases
  Assist Keppel Capital, KAIF, etc.… in their fund-raising activities, approval process, due diligence, and lenders documentation
  Engage, coordinate and to cooperate with Corporate Finance in their debt raising activities
  To support Business Operations in facilitating internal audit processes pertaining to your area and to work the team process as well for audit purposes

Job Requirements:

Skills & Qualifications:

• Bachelor’s Degree required or equivalent combination of education and experience
• Possess management experience, preferably on a global scale, otherwise, regional level
• Experience in delivering large cross functional international programs and driving milestones
• Knowledge of Asia Pacific internet ecosystems, fiber optic networks, submarine cables
• Experience driving and contributing to project playbooks, building schedules
• Strong written and verbal communication skills
• Experience interacting with senior executives and other management within a company and working across commercial, technical, domestic, and international arms of an organization
• Strong organizational, multitasking, prioritization abilities, and an excellent attention to detail
• Demonstrated ability to conceptualize, manage, and prioritize multiple projects
• Knowledge of and be familiar with the operation and deployment of optical transport systems
• Travel overseas for work / assignment as and when necessary or requested by your immediate supervisor / the head of department
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Responsibilities

Project Delivery:

• Responsible for the design and delivery of SAP technical solutions.
• Quality review of all technical requirements in projects and change requests.
• Ensure technical delivery in projects and change requests are completed on time and with no defects.
• Interacting with the project team to understand the requirements and help define solutions to address the client’s needs.

Team Management:

• Manage a global Application Managed Support outsource team to ensure that both in-house and outsource teams work efficiently together.
• Review and ensure the quality of project deliverables.
• Demo project/product release to key stakeholders
• Participate in defining technical direction and solution strategy.

Operational Excellence:

• Ensure SAP development, authorization, and integration changes are timely addressed and delivered within expected SLAs.
• Ensure continuous improvements to the technology and processes through proactive review and optimization initiatives.
• Recommend and implement major improvements that have significant benefits to IT or the business.
• Participate in defining technical direction and solution strategy.

Industry Experience:

• Automobile, Banking, Chemicals/Oleo chemicals, Logistics & Telecom, High-Tech, Paper Industry, Public Sector, Service Industry, Higher Education Learning (HER).

Requirements

• Candidate must possess at least a bachelor’s degree in computer science, Business, Engineering, or similar field or equivalent in a technical field.
• Minimum, of 16+ years of SAP Consulting experience.
• Experience in SAP ECC and S/4 HANA environments, including cloud services.
• Experience and knowledge in delivering projects under the Agile and Activate framework.
• Participate and be involved in all presale activities of all SAP deals.
• Document SAP processes, procedures, and plans, including changes, upgrades, and new services.
• Knowledge of SAP BASIS details.
• Knowledge of Infrastructure setup such as OS Folder setup, SICF Services, Firewall rule etc
• Expert knowledge in RFC, BAPI, iDOCs, SOAP, SFTP, PI/PO/CPI integration
• Expert knowledge of architecture standards and industry best practices in SAP development, Integration, and Portals.

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirement

Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR

A diploma with at least 20 years of relevant working experience in M&E services coordination.

Global Travel is inviting driven and customer-focused candidates to join our Corporate Sales Team. We provide training and mentorship program to develop you with travel knowledge and customer service skills. You will have great opportunity to network and gain industry knowledge. If you are passionate about travel and willing to learn, we are looking for You!

The ideal individual will possess excellent communication skills in customer relations, be aggressive in targeting new business and exceed established sales goals. You will be a dynamic and resourceful professional who will be able to contribute to the overall success of this business and have the passion to take the Company to the next level.

Key Responsibilities

• Actively source, maintain and generate new leads for the Company relating to corporate travel sales, including the nurturing and maintenance of client relationships
• Keeping abreast of any developments relating to our product offering, conducting thorough travel and business-related research, whether of the industry or our destinations in general or of our competitors and be well-informed of the company's products and services to tailor solutions to meet clients' requirements
• Analysis of customer behaviour to support client acquisition and retention through customer enquiries and feedback
• To provide administrative / operational support to the team when necessary, including tracking and ensure prompt payments, preparation of travel reports, answering phone calls, etc.
• To perform any other function as deemed necessary by your immediate superior or management in relation to your function.

Pre-requisites:

• Preferably Diploma holder with minimum 02 years of related experience in Travel or Airlines industry
• Good verbal and written communication and interpersonal skills
• Customer service orientation. Ability to demonstrate effective listening, verbal, written, negotiation and closing skills. Ability to assess client needs, understand market dynamics and prepare presentations/proposals tailored for individual clients.
• Proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint. Knowledge of GDS reservation system, optional.
• Customer focused and good team player with collaborative mindset to drive best outcomes.

Job scope

- Manage and build strong relationship with clients and drive sales growth.

- Provide after-sales service.

Requirement

- Good communication and interpersonal skills.

- Pleasant personality

- Computer literate

- Able to communicate in English and Mandarin (most of our clients are elderly, Mandarin-speaking people)

Salary

$2500 plus commission. $2200 during probation.

Job Summary:

• Salary Range: Up $8,000 + AWS +VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Monitor daily Group cash balances and cash flow projections, ensure that sufficient funds are available to meet ongoing operation and capital investment requirements.
• Collaborate with the Treasurer to manage short-term liquidity needs and optimize cash resources.
• Oversee Treasury activities, including cash management, investments, and debt management.
• Oversee fund transfers within the Groups entities, ensuring efficient and timely execution.
• Ensure accurate recording and timely payment of interest and principal amounts.
• Prepare various treasury reports, including weekly and monthly cash position reports and liquidity forecasts.
• Responsible for Group Bank Guarantees, work with business units to issue or renew guarantees where required.
• Prepare comprehensive bank schedule reports for auditing purposes and scheme management.
• Manage the registration of Bank users and maintain the token registers for the group.
• Responsible for bank account management, including opening and closing bank accounts, and bank mandates, including signatories’ KYC, across all MEO entities globally.
• Administer bank accounts, bank account access and bank connectivity on all bank platforms.
• Ensure compliance with bank documentation and reporting requirements.
• Maintain bank relationships to ensure all operational issues are resolved effectively and corrective action plans are implemented to prevent recurrence of issues.
• Ensure all Group processes are in compliance with internal DOA policies and Treasury Policy & Procedures.
• Collaborate with both internal and external auditors during audits.

Requirements:

• Possess experience in commercial.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.
• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Job Description:

• Manage the spare parts receiving and inventory levels
• Monthly and Weekly reporting comprising analysis of expenditure on spare parts
• Implement & monitor spare parts management processes and procedures
• Ensure cleanliness and optimum space management within warehouse
• Develop and implement improvements in procedures, inclusive of safety within the warehouse
• Supervision of warehouse staff, ensuring their compliance to procedures and processes
• Manage upkeep and movement of company vehicles
• Ensure accuracy and timely updates of records in Computerised Maintenance Management System (CMMS).
• Conduct regular physical counts of items in the warehouse to reconcile with CMMS data

Requirements:

• Bachelor's Degree in Supply Chain Management/ Warehouse Managemen
• Knowledge of applicable safety procedures, equipment maintenance, and warehouse best practices
• Class 3 driving licence will be beneficial
• Able to respond to emergency situations at short notice
• Good communication skills in English
• Good leadership and interpersonal communication skills, with ability to develop a team.
• Previous experience of at least 3 years in a managerial/supervisory role in a warehouse/store setting

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Tele Sales Officer

Job Description & Requirements

(w COMM/Tele-sales / 5days)Attractive salary package + Commission
Office Hours / 5 Days
Grossed Up To $6000
Immediate Vacancy

Job Description

Acquire new customers through follow up calls
Engage & build good relationship with customers
Process all customers’ applications and documentations
Meet performance standards, business goals and sales targets.

Requirements
Minimum N-level
5 days per week

No experience

keen in sales call

Send your CV to [email protected]

Responsibilites

• Coordinate and maintain the quality and productivity of the Customer Services and Operations function.
• Provide support to the outsourced Contact Center.
• Oversee the daily operations of the Customer Operations team, offering support in governance to ensure compliance and the achievement of performance KPIs.
• Engage extensively with both internal and external stakeholders to synchronize business goals, as well as develop and implement strategic requirements and initiatives that support the business strategy and needs.
• Address and resolve escalations, complaints, and complex customer issues swiftly and effectively with minimal supervision.
• Analyze Customer Service data regarding issues or requests to evaluate, offer feedback, and suggest improvements to internal stakeholders.
• Carry out any additional duties as assigned.

Requirements

• Bachelor’s degree with at least 5 years of relevant experience in customer service related field.
• Strong verbal, written and interpersonal communication skills are required.
• Good understanding of Customer services and experience metrics and operations.
• ​​Good knowledge in customer service best practices.
• Ability to work independently in a fast-moving yet ambiguous environment and highly confident in responding to challenging and changing circumstances.
• Hands-on experience in transformation projects
• Experience working in a Digital-Tech start-up industry

Candidates with more years of experience will be considered for managerial positions.

The job responsibilities and job requirements of the administrative manager are as follows:

Job Responsibilities:

Organize and formulate the work development plans, plans and budgets of the administrative department, as well as administrative rules and regulations, and be responsible for supervising and inspecting the implementation of the systems. 12

Coordinate the company's administrative work, including information construction, infrastructure construction and maintenance, safety management, etc. 3

Manage specialized matters, such as asset management, budget management, file management, meeting management, etc.

Responsible for external coordination and communication, including handling the company's external relations, handling various certificates and licenses required by the company, etc., and responsible for the coordination and implementation of the company's various cultural activities. twenty three

Comprehensive management, responsible for formulating various administrative emergency plans and handling emergencies.

Review and approve employee classification, promotion, salary increase, reward, disciplinary and other related procedures according to their responsibilities, and be responsible for the handling of employee benefits, social insurance and other matters. 4

job requirements:

Have good writing, speaking and reading skills in Chinese and English. 1

Excellent outreach and public relations skills, and the ability to resolve emergencies.

Have strong analytical and problem-solving abilities, clear thinking, and careful consideration of problems.

Familiar with administrative management, human resources management and other related knowledge, and have certain work experience. 5

Have good communication and coordination skills and teamwork spirit, and be able to organize and manage teams effectively.

Have a strong sense of responsibility and professionalism and be able to contribute to the development of the company.

Please note that specific job responsibilities and job requirements may vary depending on company size, industry characteristics and other factors. The above information is for reference only. Specific responsibilities and requirements should be subject to the actual recruitment announcement or company regulations.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Ground Labs is looking for a results-oriented Software Engineering Manager to join our high-performing engineering team. This role will be instrumental in facilitating our continued growth by building powerful products and tackling complex real-world cybersecurity data challenges. This position will be based in our Singapore headquarters and will report into our Chief Technology Officer.

Incumbent should be:

• An experienced leader with at least 12 years of SW industry experience, including 4+ years managing software and QA engineers.
• A hands-on architect who thrives in a fast-paced environment, embraces new technologies, and can prototype solutions rapidly.
• A self-starter who thrives on learning new things and can adapt to working with diverse products and technologies.
• A passionate advocate of collaborative development, able to mentor engineers and lead by example.

Responsible for:

• Develop, refine, and implement architectural and design decisions for existing and new products.
• Manage and empower software and QA engineers to achieve peak performance
• Research cutting-edge technologies and translate them into innovative solutions.
• Build new functionalities and address critical software bugs with your exceptional coding skills.
• Leading estimation efforts in co-operation with our product management
• Partner with customer support and users to troubleshoot and resolve issues.
• Foster a culture of continuous learning and best practices within the engineering team.

Requirements:

• Experience as an architect on crafting new SW architectures and/or guiding successful architectural transitions.
• The ability to lead, motivate and influence engineers also beyond your immediate team without a formal authority.
• Proven experience designing and developing scalable, multi-threaded, and low-latency systems as a backend / full stack engineer.
• Proficiency in modern C++ development with exposure to other languages like Go, Rust, and Python.
• A deep understanding of Agile methodologies and software engineering best practices like design patterns, Clean Code, and Extreme Programming.
• Strong foundation in software security, cloud hosting/development, operating systems, databases, computer networks and machine learning / AI
• Ability to take ownership of large product components and a passion for driving results.
• A degree in Computer Science or related field, a Master/PHD degree would be an added advantage
• Excellent English written/oral communication skills