What the role is

The Hawker Centres Group (HCG) of NEA plays a lead role in managing and enhancing our hawker centres, so that they continue to be places where people from all walks of life can enjoy affordable food in a clean and hygienic environment. HCG also reviews and implements hawker-related policies that benefit both hawkers and the public. As a Asst Mgr/ Manager (Operations and Engagement) in HCG, you will be carrying out the following duties:

What you will be working on

1. Tenancy Management

• End-to-end management of stall tenancies, from ensuring stalls are in tenantable condition, onboarding of new stallholders to processing applications of transfers, assignments, joint operators and termination as well as appeals for rental waivers, rebates and remissions etc.

• Conducting tenancy inspections and enforcements to ensure compliance to relevant statutory and tenancy requirements.

• Managing arrears such as stall visits, serving of Notice-To-Quits, executing Writ of Seizure & Sales/Writ of Possession etc.

• Operationalising new policies and programs e.g. ensuring compliance of stallholders to Productive Hawker Centre initiative, management of Incubation Stall Program, Hawkers Development Program etc.

• Encouraging digitalisation and other programs/initiatives such as supply chain contingency to support and sustain Hawker Trade and maintaining Hawker Culture in the inscription on UNESCO Representative List of the Intangible Cultural Heritage of Humanity etc.

2. Cleaning & Facilities Management

• Ensuring high cleanliness and post-COVID hygiene standard, good maintenance and safe operation of the centres.

• Managing the facilities in MSE-owned Hawker Centres through centre level checks, covering facilities maintenance (preventive and routine maintenance), cyclical repairs and redecorations, ad-hoc improvement works to enhance patrons’ experience, incident management, general and toilet cleaning, table-cleaning management, and pest control.

• Conducting centre surveillance in HDB-owned Hawker Centres to flesh out areas of concerns to stakeholders such as Regional Offices, Town Councils and Hawkers Associations.

• Appointed by Designated Person (DP) as the Environmental Control Coordinator (ECC) for each hawker centre / wet market, to develop the ES programme in accordance with the ES standards and monitor its implementation on-site.

3. Feedback/Appeals Management & Stakeholders’ Engagement

• Managing feedback providers professionally to ensure that their feedback are being addressed or resolved promptly in accordance to NEA’s service standard.

• Regular engagement with stakeholders including stallholders, Merchants/Hawkers Association (MA/HA), Town Councils, other Agencies etc to implement initiatives and resolve operational issues related to Hawker Centres.

• Planning and implementing activities and programmes in Hawker Centres, such as fire drills & safety training and spring cleaning, and liaise closely with relevant authorities and stakeholders.

4. Emergency Preparedness and Contingency Management/Workplace Safety and Health (WSH)

• Implementation of safety measures and future proof markets/hawker centres to safeguard against extreme weather and/ or civil or national emergency.

• Adhering and identifying potential WSH risks and working with stakeholders to mitigate the risks.

• Facilitate Safety Walkabouts at markets/ hawker centres to drill the importance of safety into staff, stallholders and outsourced contractors.

5. Any other tasks as assigned.

What we are looking for

The job might be for you if possess the following qualities:

1. Organised and able to multi-task

2. Strong stakeholder management skills with outgoing and pleasant personality.

3. Independent, resourceful, meticulous and able to multi-task.

4. Proficient in Microsoft Office applications.

5. Team player with possession of leadership qualities.

6. Able to work after office hours and on weekends when required.

7. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Operations-and-Engagement-_JR-10000026693-1

Job Summary:

• Salary up to $4,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• To work closely with team manager and be responsible for planning, packaging and marketing revenue channels, across platforms and sites
• To drive partnerships and collaborations to bring iconic, thematic or first ever events into Mall.
• Generate sales leads thru cold calling, responding to new enquiries, under assigned industries/categories and collaborating and partnering with media and event agencies and third parties
• To achieve year-on-year increase in revenue through meaningful and value driven solutions in offering a diverse reach of our shoppers for advertisers and brands.
• Proactive in generating new ideas, in being innovative
• Support with marketing and management of ad site bookings / renewals, for both onsite and digital platforms
• Be key liaison personnel for client account management, including the clearance of concept, content and creative for revenue channels
• Assist in all enquiries and subsequent follow ups with vendors on maintenance operatable requirements in the mall
• Follow up with onboarding of new tenants
• Knowledge on digital marketing, including understanding analytics and able to provide recommendations will be a bonus

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

About DDB Group Singapore – With a focus on innovative marketing, DDB Group Singapore builds brands and business with its specialised divisions: DDB, Tribal Worldwide (digital), TracyLocke (shopper marketing), Track (e-commerce, data and CRM) and TellingStories (film and content). DDB Group Singapore is also the regional hub agency for DDB Asia. It is part of the DDB Worldwide communications network – the fourth largest communications network in the world, with more than 200 offices in over 90 countries.

Key Responsibilities:

Reporting to the Business Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Manage the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency

Required Skills & Preferred Qualifications:

• 3 years of account management experience in a creative agency (preferable) with a background in managing digital and social campaigns.
• A passion for marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellent at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Candidate with experience in Government accounts are preferred.
• Proficient in Microsoft Excel and Microsoft PowerPoint
• A bachelor's degree or higher

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

About Tribal Worldwide:

Tribal Worldwide is a full-service interactive agency that focuses on across the board front-end digital solutions from web to mobile and beyond. Tribal Worldwide is committed towards creating digital solutions through original digital marketing programmes which generate compelling experience for the end-user. First founded in 2001 as a division of DDB Group Singapore, Tribal Worldwide is one of the 35 Tribal Worldwide’s offices spanning 21 countries.

Tribal Worldwide is recruiting for a dynamic, commercially-savvy Senior Account Manager to work on a major Singaporean brand. The role is key to continuing to build on a long-term relationship that’s based on a strong client partnership. If you’re looking to deliver impactful work on a high-profile brand, while gaining an in-depth understanding of their business, this is for you.

Our ideal candidate:

• Thrives in an environment where they’re able to immerse themselves in the business landscape of one major client, while building strong partnerships across the various verticals in an organisation
• Has the propensity to engage in wider business discussions with clients and creatives on strategy, including product core value propositions and brand strategy
• Is keen to work on varied campaigns (branding, product acquisition, engagement, education, etc.) that span a wide range of target audiences from retail to high-net worth
• Enjoys the leadership and mentoring aspects of working with a team of Account Managers and Executives
• Experience in the banking sector is a major plus

Responsibilities:

The Senior Account Manager serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives, reporting directly to the business lead.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications (length and relevance of experience would determine SAM role)
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Job Description:

1. To service and provide call-in customers on their needs on products we have;
2. To follow up on quotations and enquiries;
3. To generate sales and improve customer loyalty and retention;
4. To prepare quotations, sales orders;
5. To maintain accurate records of customers’ contact base;
6. To coordinate logistics and delivery, order processing and other ad-hoc duties assigned; and
7. Any other sales-related duties assigned.

Job Requirements:

• N-Level or equivalent
• Able to work independently with initiative
• Excellent interpersonal and communication
• Meticulous and detailed in checking information and data
• Self driven

Responsibilities:

• As a Project Manager, your responsibilities are to:
• Lead, plan, execute, and commission projects according to scope, schedule and within budget. This includes managing resources and coordinating the efforts of team members (onsite and offshore teams) and third-party contractors or consultants in order to deliver projects according to plan.
• Monitor and control the project progress, budget, cost, resources, schedule and deliverables.
• Ensure adherence to project scope and requirements.
• Management of the project scope, Changes, deliverables and timeline & Budget.
• Develop project control and reporting procedures and manages changes in operational plan.
• Undertake project status review meetings among project team members and clients.
• Coach and advise team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues.
• Accountable to the Delivery Unit Head and/or key stake holders for the delivery of project.
• Ensure the successful handover of any projects into the Service Delivery and Support structure with the objective of providing the customer with an effective transition.
• Facilitate project closure and lessons learned.

Skills:

• Strong proficiency in Microsoft Dynamics 365, SAP, Mulesoft, AX, Web API, Angular 5.
• In-depth knowledge of software architecture, design patterns, and best practices.
• Educational background, preferably in the fields of computer science or engineering
• Proven working experience with at least 3 years of experience
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi- tasking skills
• PMP certification is

StorHub Group is one of the largest self-storage owner-operators in Asia and is continuing to expand its footprint across high-growth self-storage markets in Asia through strategic M&A and organic asset acquisitions. We are a fun, caring and happy company that demonstrates respect and trust in each other and our customers.

Position Overview:

Finance manager role at Group level. This role provides a guided leadership experience within the HQ finance team and across different finance teams across markets and has a significant contribution to the reporting processes of the Group.

Job Responsibilities:

• Lead the consolidation team to complete monthly and annual group financial consolidation.
• Assist/advise consolidation team on consolidation adjusting entries for different consolidation scenarios (intercompany elimination, business combinations, changes in shareholding, internal restructuring, etc).
• Take the lead on the annual audit process for consolidated group/sub-group financial statements and be the key liaison point with external auditors.
• Perform PL & BS analysis on consolidated group/sub-group financials.
• Prepare management reports required by management and lenders.
• Support the annual budgeting process.
• Act as finance partner and managing outsourced service providers.
• Supervise the daily tasks of the consolidation team members.
• Review and implement new policies and processes to improve team efficiency and effectiveness.
• Ensure compliance with statutory and all other necessary requirements.
• Co-ordinate and liaise with tax agents for tax submissions.
• Perform administrative and other ad-hoc duties, including liaising with corporate secretary, issuance of share capital, filing of XBRL, etc.
• Support ad-hoc projects (e.g., system implementation, mergers and acquisitions).

Key Requirements:

• Strong technical knowledge, well versed in IFRS
• Strong work ethics and leadership skills with ability to lead team to deliver on schedule.
• Ability to work in a fast-paced environment, multitask and work under pressure.
• Ability to partner with stakeholders and teams from other countries.
• Degree in Finance/Accounting/Banking, ACCA, CPA or equivalent.
• Experience in real estate industry highly advantageous.
• Minimum 5 years in group consolidation and financial reporting role.
• Minimum 2-3 years in a managerial role.
• Experience in using Netsuite by Oracle advantageous.
• Proficiency in some Asian languages (e.g. Mandarin, Japanese, Korean) to communicate with our overseas business units representatives will be advantageous but not mandatory.

The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.

About the role - Sales Development Associate

Be part of an exciting new department as we develop new revenue streams - together! Successful applicants will form a pioneer team that will court traditional and new-age clients with our competitive product offerings. Every win is a win for all of us, not just the firm.

The Sales Development Associate shall:

· Identify and qualify opportunities for revenue generation;

· Strategise and formulate the approach for potential clients;

· Be the first contact, last contact, and everything in-between for all business leads;

· Stay on track with the ERP & CRM and keep the rest of the stakeholders apprised with fresh updates;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Attend networking events and build relationships in the industry; and

· Output useful reports of sales efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed tertiary education or possess 2 years of equivalent professional experience in a sales-driven environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· Have competent knowledge of sales techniques and strategies;

· Be able to problem-solve and negotiate without causing offence; and

· Must be Singaporean or PR

What we need from you:

• Manage with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting)
• Communicate regularly with team members and build good relations
• Handle guest complaints professionally and record feedback regularly to respond timely
• Make conversation with guests during their order and find out their preferences to build a rapport
• Manage food and beverage costs while actively pursuing cost-saving measures
• Handle all sales and to account for all guest checks

Responsibilites

• Understand KLASS products and services and contribute to sales pipeline by identifying and pursuing B2B opportunities via calls, networking, referrals, and community events

• Maintaining a healthy relationship with the clients

• Execute marketing strategies and plans to promote company profile to attract customers and potential recruits in the industry

• Manage and grow marketing channels, including email and networks, CRM platform, social media platforms, and website

• Generate creative marketing content to engage audience and maintain online presence of the company

• Conduct market research and analysis on technology companies and products

Requirements

• Diploma with at least 2 years of work experience in a sales, marketing or events role

• Good interpersonal and relationship-building skills

• Excellent design, writing, oral communication and presentation skills

• Possess high interest in latest technology trends

• Willing to learn and work in a team environment

• Well versed in design and image/video editing software

Preferred Skills

• Strong portfolio with demonstrated design projects and aesthetic skills

• Excellent Microsoft Office skills

• Have a positive, proactive ‘can do’ attitude and result-driven

• Possess excellent convincing abilities

• Confident, dynamic, and creative

• Familiar with WordPress or similar CMS

What we Offers

· Competitive salary, bonuses and attractive benefits

· A flat hierarchy with minimal bureaucracy. All technical leads are also hands-on.

· Freedom to pursue your interests (within reason).

· Learning opportunities through courses, seminars and conferences

· A stable working environment

· Flexible working hours

· A chance to make a real difference to society through your work

Duties and Responsibilities

• Manage day-to-day operations independently within budgeted guidelines
• Delivering high quality food and beverage products at all times
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meet target through proper execution of marketing strategies
• Hire, train and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

Skills and Qualification

• Min NITEC with 2 years of supervisory working experience in F&B/Retail or hospitality industry.
• Diligent team player passionate in F&B operation
• Good communication and leadership skills
• Able to multi task in fast pace environment
• Those with no experience will be considered for trainee manager position

About DDB Group Singapore – DDB Group is one of the biggest global advertising networks with offices in over 90 countries. Singapore is the regional hub for global, regional and local clients such as Exxon, Unilever, OPPO, Samsung, Tencent and DBS Bank. It comprises DDB and its specialist T-divisions in digital, data, e-commerce and brand research. We combine market intelligence with human insights to produce exceptional marketing for our clients’ business advantage. We are the regional headquarters for the network across Asia.

Responsibilities:

Reporting to the Account Director, the Senior Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• 3 - 4 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A bachelor's degree or higher
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

A proactive and results-driven business development manager who will be responsible for maintaining existing relationships and identifying and driving opportunities for expanding our customer base. He/she must possess strong communication skills and a proven track record in account management and new customer acquisition.

Responsibilities

New Customer Acquisition:

· Actively identify and pursue new business opportunities within existing accounts and beyond.

· Develop and implement strategies to attract and onboard new clients, meeting or exceeding acquisition targets.

Account Management:

· Develop and execute strategic account plans, aligning our products/services with client goals and objectives.

· Collaborate with clients to understand their expansion plans and position our offerings accordingly.

· Foster strong relationships with existing clients, understanding their evolving needs and identifying opportunities for upselling and cross-selling.

· Ensure high levels of client satisfaction through regular communication and proactive engagement.

· Monitor and report on the performance of both existing accounts and new customer acquisition efforts.

· Provide insights and recommendations to improve acquisition strategies and enhance client satisfaction

Cross-Sell and Upsell Initiatives:

· Collaborate with internal teams to identify opportunities for upselling and cross-selling to existing clients.

· Present compelling proposals that showcase the value of additional products/services to meet client needs.

· Lead Generation and Prospecting:

· Work closely with the OBUs sales team to generate leads and prospects within the existing account base.

· Leverage client relationships to identify and pursue new business opportunities.

Key results:

· New Account – Sales & Contract

· Existing Account – Sales Growth/Contract Renewal

Experience

· Proven experience in account management and successful new customer acquisition.

· Strong understanding of lead generation, prospecting, and sales strategies.

· Excellent communication and interpersonal skills.

· Results-oriented with a focus on achieving and exceeding acquisition targets.

· Proficiency in English. As our presence in China is very strong, proficiency in Mandarin is also preferred.

Qualifications

· Bachelor's degree/diploma in Business, Engineering, or a related field.

At least 8 -10 years’ experience on sales & business development/account management

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions:

• Overseeing and directing construction projects from conception to completion
• Reviewing the project in-depth to schedule deliverables and estimate costs
• Overseeing all on-site and off-site constructions to monitor compliance with building and safety regulations
• Monitor, control and coordinate site works with the operations team as well as contractors
• To ensure projects meet customer's quality standards
• Any Ad-hoc duties required

Requirements:

• Degree in Civil Engineering or related discipline with at least 20 years relevant experiences at managerial level in construction
• Process good knowledge of the market updates and construction cost trend
• Good Leadership and management skills
• Long term experience in industrial (factories, petrol/chemical plant) projects desired
• Able to communicate smoothly in English and Japanese language (to handle queries and feedbacks from Japanese speaking associates/ clients)
• Working location is Jurong Island

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Job Summary:

• Industry: Construction
• Working location: Lavender
• Working hours: Monday to Thursday, 9 am to 6.30 pm + Friday 9 am to 6 pm

Job Responsibilities:

• Manage the full spectrum of HR management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports, etc)
• Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
• Provide HR direction and support to the management team
• Plan, budget, and execute employee welfare program
• Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
• Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
• Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
• Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
• Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
• Manage WDA training grants, course registration, and all training record
• Manage insurance renewal
• Manage employee exit/resignation process including conducting exit interviews
• Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
• Work across boundaries and cultures to ensure compliance with HR processes and procedures
• Review and take responsibility for improving service quality and processes
• Provide assistance and administrative support to any other HR project and duties as assigned

Job Requirements:

• Possess a Diploma/Degree in Human Resource Management
• Minimum 5 years of related working experience in a related field
• Must possess experience working in an A1 main construction company
• Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Role and Responsibilities

The Project Manager plans and oversees one or multiple inter-dependent project spanning multiple years that impact one or more business units or one larger project. He/She oversees all aspects of assigned project throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints. He ensures accurate allocations of resources throughout the project. He leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects.

He/She is confident and decisive in leading projects, overseeing the completion and integration of inter-dependent projects and parts. He has excellent communication skills, capable of effectively influencing various internal and external stakeholders.

Develop project plan

• Develop the integrated project plan including detailed activities, resource planning, cost estimation per project

• Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables

• Review project plan to determine time frame, funding limitations, procedures for accomplishing projects

• Procure project requirements such as workforce, required information, various agreements and material or technology needed

• Guide team to deliver plans aligned to overall project objectives

• Set expectations for periodic and milestone reviews including status reports, project risk identification and other dashboards

Initiate and Implement project

• Drive project to meet schedules, budget, manpower and technical quality targets

• Drive project discipline to document scope changes, issues and risks that affect implementation

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Conduct regular project reviews to recommend schedule changes, cost or resource adjustment

• Present ideas and opinions to Management levels both in writing and verbally, facilitating effective communication.

• Liaise closely with business users and build strong rapport to understand their needs and objectives.

• Lead user requirement analysis for the development and implementation of new systems and enhancements to existing systems, including involvement in the system integration and testing phase.

• Work closely with vendors during project implementation, application testing, and support of application patches and upgrades in accordance with project methodologies and policies.

• Liaise closely with interfacing systems users and support teams to address routine support issues or enhancements.

• Involved in the vendor selection process, including calling, evaluating, and awarding tenders.

• Provide 24/7 Post-live implementation support

Requirements / Qualifications

• Experience in IT project management with proven track record of successful project delivery, application support, user and vendor management.
• Possess good analytical and problem-solving skills.
• Good in time management with the ability to manage multiple projects simultaneously.
• Able to work independently and also work as a team across the departments/ divisions.
• Ability to perform tasks with minimal supervision and guidance
• Meticulous and able to work under pressure
• Strong written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders which includes presentation to management)
• Well-balanced team player who is able to help-out team members as well as can coordinate between cross-functional teams
• Degree in Computer Science, Computer Engineering or equivalent practical experience
• 8 - 12 years of working experience in implementing and maintaining IT systems
• Experience in healthcare industry, Medical Imaging, System Interface & Integration, understand HL7 & DICOM standard is an added advantage.

As a sales/account manager for an airport transfer and limousine company, your scope of work would typically include the following responsibilities:

1. Sales and Business Development:

- Identifying and targeting potential clients and markets for airport transfer and limousine services.

- Developing and implementing sales strategies to increase revenue and market share.

- Building and maintaining relationships with clients, travel agencies, hotels, and other relevant stakeholders.

- Conducting market research and competitor analysis to identify market trends and opportunities.

- Collaborating with the marketing team to develop promotional materials and campaigns.

2. Account Management:

- Managing and nurturing existing client accounts, ensuring high customer satisfaction.

- Proactively addressing client needs and concerns, resolving any issues that may arise.

- Upselling and cross-selling additional services to existing clients.

- Monitoring client performance and identifying areas for improvement.

- Providing regular reports and updates to management on account activities and performance.

3. Contract Negotiation and Management:

- Negotiating and finalizing contracts and agreements with clients.

- Ensuring compliance with contract terms and conditions.

- Renewing contracts and negotiating pricing and terms for contract extensions.

- Managing any changes or amendments to existing contracts.

4. Operational Coordination:

- Collaborating with the operations team to ensure smooth execution of airport transfer and limousine services.

- Coordinating with drivers, dispatchers, and other relevant staff to ensure timely and efficient service delivery.

- Addressing any operational issues or challenges that may affect client satisfaction.

- Monitoring service quality and implementing improvements as necessary.

5. Reporting and Analysis:

- Tracking and analyzing sales performance, market trends, and client feedback.

- Preparing regular reports and presentations on sales activities, achievements, and challenges.

- Identifying opportunities for growth and improvement based on data analysis.

- Providing recommendations to management for strategic decision-making.

Overall, your role as a sales/account manager would involve driving sales growth, building and maintaining strong relationships with clients, and ensuring the smooth operation of airport transfer and limousine services.

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities:

1. Operations Management:

- Oversee the day-to-day operations of the airport transfer and limousine services.

- Develop and implement operational policies, procedures, and standards to ensure efficient and smooth operations.

- Manage and optimize the company's fleet of vehicles, ensuring proper maintenance and availability.

- Coordinate with drivers, dispatchers, and other staff to ensure timely and reliable service delivery.

- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.

- Ensure compliance with relevant regulations and industry standards.

2. Call Centre Management:

- Supervise and lead a team of call centre agents, providing guidance, training, and performance feedback.

- Develop and implement call centre strategies and processes to enhance customer service and satisfaction.

- Monitor and evaluate call centre performance metrics, including call volume, response time, and customer satisfaction.

- Implement and maintain call centre technology systems, such as phone systems and customer relationship management (CRM) software.

- Handle escalated customer inquiries or complaints, resolving issues and ensuring customer satisfaction.

- Develop and implement quality assurance measures to ensure consistent service quality and adherence to company standards.

3. Customer Service:

- Ensure excellent customer service experience throughout the entire customer journey, from booking to completion of service.

- Implement strategies to enhance customer satisfaction, loyalty, and retention.

- Handle customer inquiries, complaints, and special requests, providing timely and effective resolutions.

- Collaborate with other departments to address customer needs and improve service quality.

- Monitor customer feedback and reviews, taking appropriate actions to address any issues or concerns.

4. Staff Management and Development:

- Recruit, train, and manage a team of drivers, dispatchers, and call centre agents.

- Conduct regular performance evaluations and provide coaching and feedback to support staff development.

- Foster a positive work environment, promoting teamwork, motivation, and employee engagement.

- Implement training programs to enhance staff skills and knowledge.

- Ensure compliance with employment laws and company policies.

5. Administration and Reporting:

- Maintain accurate records and documentation related to operations, customer interactions, and staff performance.

- Prepare regular reports on operational performance, customer service metrics, and other key performance indicators (KPIs).

- Analyze data and provide insights to drive operational improvements and cost efficiencies.

- Manage budgets and expenses related to operations and call centre activities.

Overall, your role as an Operations and Call Centre Manager would be to ensure the smooth operation of the airport transfer and limousine services, provide excellent customer service, and lead and develop a high-performing team.

Job Description

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities

• Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

• Ensure compliance with health and safety regulations and food handling guidelines.

• Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

• Create and maintain staff schedules to optimize productivity and meet customer demand.

• Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

• Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

• Resolve customer complaints and ensure customer satisfaction.

• Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements

• Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

• Strong knowledge of food safety regulations and procedures.

• Proficient in inventory management, cost control, and budgeting.

• Excellent organizational and leadership skills.

• Exceptional customer service and communication abilities.

• Diploma or equivalent qualification in Hospitality Management or related field.

• Proven track record of successfully managing a restaurant operation.

• Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified.

Responsibilities:

• To develop business opportunities for EMR (Electronic Medical Record) for specialist center and clinic.
• To follow up on sales leads.
• To determine business opportunities by analyzing business needs.
• To develop and maintain marketing collateral (brochures, presentation slides, corporate website, etc.).
• To develop a strong technical and domain knowledge of all Company solution, products and services.

Requirements

• Diploma/Bachelor Degree in Business Administration/Marketing/IT or equivalent.
• High-level of knowledge in software technology.
• At least 1 year relevant experience in similar industry.
• Excellent written, verbal communication, presentation and negotiation skills.
• Able to work independently, as well as a team player.
• Proactive self-starter with an analytical and creative mind.
• High commercial acumen and a record of confidence dealing with middle managers through to decision makers.
• Healthcare IT experience is very much advantageous.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist in the execution of marketing campaigns, including activities related to exhibitors, delegates, and visitors.
• Develop engaging content for marketing materials, such as social media posts, email newsletters, and promotional collateral.
• Assist in analysing campaign data and providing insights to optimise marketing efforts.
• Work closely with the Marketing Lead and other team members to support the overall marketing strategy.
• Provide administrative support for marketing activities, including data segmentation and list management.
• Oversee paid campaigns with the support of the Digital Marketing Manager/Executive, reviewing results and making recommendations for improvement.
• Assist with onsite marketing activities to ensure the smooth running of events, such as registration support and material placement.

• Bachelor's degree in Marketing, Communications, or a related field.
• At least 5 years of experience in Marketing.
• Familiarity with marketing campaigns and strategies.
• Basic understanding of databases and data segmentation for marketing purposes.
• Proficiency in using common marketing tools and platforms, such as social media, email marketing, and content management systems.
• Strong knowledge of MS Office Suite, including Word, Excel, and PowerPoint.
• Experience with Salesforce CRM desirable.
• New office is set to relocate to Expo in Q2/Q3 2024.