• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Position Summary:

Plan and oversee multiple inter-dependent projects, overseeing all aspects of assigned project throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints.

Advise on IT technology standard requirements, methodology and processes.

Roles and Responsibilities:

• Develop integrated project plan including detailed activities, resource planning, cost estimation per project.

• Ensure accurate allocations of resources throughout the project, providing leadership to multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects.

• Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables.

• Guide team to deliver plans aligned to overall project objectives.

• Set expectations for periodic and milestone reviews including status reports, project risk identification and other dashboards.

• Provide inputs and support to develop the project management framework, templates, tools and systems to deliver cost, time and quality metrics.

• Drive project to meet schedules, budget, manpower and technical quality targets.

• Conduct regular project reviews to recommend schedule changes, cost or resource adjustments.

• Review complete IT infrastructure architecture, platform and roadmap, including high availability, disaster recovery and security.

• Assess new infrastructure technologies and participate in proof of concept, to assist in defining technology direction, roadmap, framework and policies to meet strategic business initiatives.

• Identify potential threats and gain support for infrastructure architecture and overall technology strategies.

• Ensure infrastructure architecture and designs support overall technology strategy.

• Analyse and validate design with technical personnel / teams to ensure streamlined system implementation.

• Review and analyze infrastructure and network architectural changes and upgrades and provide recommendations.

• Work with key personnel and recommend IT investment strategy to support IT solution designs.

• · The infrastructure scope covers, but not limited to, all aspects of cloud, servers, hypervisors, containers, operating systems, databases, middleware, devops, security, support tools, network, SDN as well as related governance framework.

Requirements/ Qualifications:

• Degree in Computer Engineering / Electrical and Electronic Engineering or equivalent discipline
• At least 7 years’ experience in a similar role
• PMP or PRINCE2 Practitioner Certification
• Experience in managing complex IT infrastructure projects (covering at least 3 domains - Network, Systems related, System migration and contract value of above S$10m before)
• Strong technical knowledge and experience in administering and maintaining infrastructure domain areas such as Operating Systems (e.g., VMware, Red Hat, Windows Server), Networking (e.g., SDN, Cisco), Security (e.g. Cisco, Palo Alto, F5), Automation (e.g., Ansible, Chef, Terraform), etc.
• Possess good knowledge of networks and networking concepts
• Possess good knowledge of ITIL processes
• Certifications in the above areas would be advantageous
• Able to analyse and understand complex technical systems built from many separate software and hardware components, specifically web application architectures
• Possess good knowledge on private, hybrid and public cloud environment and technologies which includes VMware vRealize Cloud automation, AWS, Azure and OpenShift
• Track record of on-time, on-budget and to-specification delivery with the ability to manage end-to-end delivery of solutions.
• Able to prioritise assignments whilst working on multiple concurrent projects
• Good security, audit and compliance knowledge
• Strong passion and desire to learn new technologies
• Possess initiative and able to work independently
• Is meticulous and attentive to details
• A team player with Excellent communication and interpersonal skills, capable of effectively influencing various internal and external stakeholders
• 2 years contract

Responsibilities

• Manage and grow a portfolio of accounts by understanding client needs, proposing solutions, and ensuring client satisfaction.
• Develop and execute strategic account plans to achieve sales targets and expand business opportunities.
• Build strong, long-lasting relationships with key decision-makers and stakeholders within client organizations.
• Collaborate closely with internal teams, including sales support and supply chain to deliver exceptional service and solutions to clients.
• Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for growth.
• Prepare and present sales proposals, contracts, and pricing strategies to clients.
• Monitor and analyze sales performance metrics to track progress and identify areas for improvement.
• Attend industry events, trade shows, and conferences to network, build relationships, and promote company products and services.

Prerequisites

• Minimum 1 year of proven work experience managing sales account in FMCG industry, candidates from Food Service industry without sales experience and keen to switch career are welcome to apply.
• Diploma in Business Management, Culinary, Marketing, or a related field.
• Strong communication, negotiation, and interpersonal skills.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Customer orientated with a results-driven approach.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities:

• Actively prospect and generate leads for potential new members.
• Conduct sales presentations and meetings with prospective members.
• Follow up on leads and inquiries through phone calls, emails, and in-person visits.
• Understand and effectively communicate the benefits of membership to potential members.
• Achieve and exceed monthly sales targets and goals.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Participate in networking events and other promotional activities to increase brand awareness.
• Provide exceptional customer service to current and prospective members.
• Collaborate with the marketing team to develop strategies for membership growth.
• Stay informed about industry trends and competitive offerings.

Requirements:

• Proven experience in sales, preferably in membership sales or a related field.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with clients and stakeholders.
• Goal-oriented with a strong drive to achieve and exceed targets.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Preferbaly Diploma or Bachelor’s degree in Engineering field.

Who We Are:

Onedayprint is an online print shop in Tampines. We specialise in printing stickers and cards!

• Work Attire: Casual
• Work hours: 5 weekdays only
• Location: HDB shophouse office with a friendly working environment

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Job Summary -:

Lead and oversee the sales and marketing team. To provide efficient and effective, business and customer development and day to day sales operations management to achieve the budget and profitability for the organization.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To identify opportunities to increase profitability by targeting new customers and/ or increasing business with existing customer

ii) Management of corporate accounts by ensuring they are provided with efficient and high level service

iii) Management of sales territory plan

iv) Tender Management

v) Development of existing and new trade lanes

vi) Carry out market research in order to build market intelligence data base and pricing strategy

vii) Develop, launch and monitor sales campaigns

2. Sales Staff Development & Management

i) To ensure all sales staff receives required training I all systems, policies, procedures, and practices

ii) To set and provide aggressive sales targets to sales team

iii) To review sales staff performance and include training programmes for their growth and development

iv) Provide leadership to the sales team by assisting and encouraging them to look for innovative ways of performing their functions more productively

v) Manage recruitment, absence, retention and rewards of the sales team with the support of HR

3. Manage Day to Day Operations

i) Set weekly sales targets for self and team

ii) To visit the top customers as per requirement

iii) To ensure at all times the department is adequately staffed so as to achieve the budgeted and profitability targets

iv) Conduct & participate in weekly/monthly sales department meeting to review performance and targets achieved, and steps going forwards

v) Maintain relationship with our principal carriers and other main suppliers in helping to achieve growth

vi) Achieve the sales targets and provide regular reporting to Country Manager

Requirement -:

1) Minimum educational qualification required Diploma level and above.

2) A minimum of 8 years freight forwarding LCL with 5 years experience as Manager.

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Well versed with MS office and other computer software

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Diploma in Computer science / IT / Engineering or equivalent
Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
Good technical skills in engineering, computer, and IT systems, and preferably in communications technologies as well
Good knowledge of Life Cycle Management and Systems Engineering
Good communication and writing skills
At least 1 year experience in project management. Able to handle complex projects, technical challenges and different groups of users and external contractors

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A Programme Manager position is open at the Singapore Hybrid-Integrated Next-Generation μ-Electronics (SHINE) Centre of Professor Aaron Thean and within the Department of Electrical and Computer Engineering, National University of Singapore (NUS).

The candidate will have a leading role in managing the related research projects, reviewing, and monitoring the execution, leading all aspects of the communication with the involved industrial parties.
The candidate will also have responsibilities in the following areas:
1. Coordinate the setup of the Centre in close collaboration with its Directors and PIs.
2. The Programme Manager is expected to play a leadership role in ensuring a tightly integrated programme where appropriate research activities are clearly collaborative; and to monitor, supervise, and manage the various principal investigators and receive reports on their research projects and specifically to review the progress of the various research activities for their deliverables along pre-determined timelines and make necessary changes, when appropriate, to the programme to achieve the stated goals.
3. Monitor and report on usage of the grant, review, and report expenditure where appropriate.
4. Expected to assist and interact with all partners on reports such as mid-term review reports, annual programme reports, final programme report etc.,
5. Assist on scientific or technical review and shall provide an overall presentation at such reviews.
6. Managing the timeline and deliverables through the programme operations.
7. Interact with the technical teams and industry partners on visits regularly to engage with their home teams to ensure technology relevance.
8. Maintain fixed asset inventory and enforce high standard of document control and record keeping.

Prior experience with project management roles, exposure to different work environments, and a background on Electrical or Computer Engineering are highly valued.

Qualifications

1. Preferably a PhD degree from a reputable university, ideally in Electrical Engineering or related (e.g., Computer, Communication, or Information Engineering).
2. Knowledge and experience in managing projects and/or research programmes is highly valued, along with experience in different roles and functions.
3. Good interpersonal, communication and leadership skills are required along with good written and oral communication skills.
4. The candidate needs to have high tolerance for ambiguity and ability to work on multiple sub-projects simultaneously, ability to prepare/disclose/handle information of a confidential nature, as well as to work in a team and positive “can-do” attitude, as documented by prior work experience and reference letters.
5. Open to Fixed Term Contract.

The Project Manager is responsible in ensuring the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. Leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives.

Roles & Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/ Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 10 years of experience in project management from end to end process which includes RFP till delivery
• Experience in support on RFP specification, pricing, evaluation etc
• Proven experience as a Project Manager in IT infrastructure projects, with a focus on systems and network
• Experience in individual contributor role in current role
• Strong background in technical System engineering / networking background
• PMP or equivalent project manager certification is a plus
• Strong knowledge of IT infrastructure technologies and networking principles
• Proficiency in project management software and tools
• Excellent communication, leadership and team management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects concurrently and work effectively under pressure

Main Responsibilities:

• Promoting the company’s existing brand and introducing new products to the market
• Identifying opportunities and strategies to increase sales
• Implement strategic & tactical marketing initiatives, i.e. product launch, advertising, events and social media within relevant channels that can include retail, E-commerce, food service, and other B2B partners
• Identify new opportunities that can influence brand growth
• Manage budget and profitability through cost, marketing spend control, pricing, and exercise management
• Analyses the market trend to understand the needs of the local markets
• Responsible for monthly forecast and planning of sales and key account management
• Develop and implement strategic sales and marketing plans and forecasts
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Participate in new product and pricing planning and execution
• Manage a team of salesman
• Provide regular reporting on agreed timelines with Director
• Other duties as may be assigned from time to time by the Director

Requirements:

• Local Polytechnic / Diploma / Degrees in Business / Marketing
• Experience with modern trade (i.e. supermarkets, convenience store) and social media marketing
• Familiar with Microsoft Office, products costing
• Willing to travel out of Singapore to meet buyer
• Fresh graduates are welcome to apply

Additional Information:

Please provide following information in the resume

1) Reasons for leaving

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

Moleac is a biopharmaceutical company headquartered in Singapore since 2002, focusing on Neurology.
Our flagship product, NeuroAid, is designed for post-stroke recovery and is based on traditional medicine. It is marketed in over 30 countries across Asia, the Middle East, Europe, and Africa, experiencing rapid growth and becoming the focus of numerous scientific research projects and clinical trials. In 2021, NeuroAid was used by an estimated 40,000 individuals.

Moleac has grown through a partnership approach, working with internationally renowned academic centers for research, high-quality contract manufacturers, and exclusive commercial partners in each market. We have ambitious plans for new product launches starting from 2022 onwards.

The international commercial team is responsible for establishing and growing international sales of NeuroAid. This includes identifying and partnering with local players to build market presence and operations. Each Key Account Manager (KAM) is assigned a portfolio of countries for which they are co-responsible within the international sales team. They help define strategy, drive implementation with local partners, and manage operations and budgets for their assigned markets.

The commercial team currently consists of 7 staff members, out of approximately 40 employees globally.
These positions offer a unique opportunity to lead product development in several markets, working with a wide range of stakeholders, including distributor partners, sales forces, medical professionals, regulatory authorities, and logistics teams. You will be involved in all aspects of the commercial development of a pharmaceutical product.

Job Description
The Key Account Manager will manage a portfolio of countries, working as part of a team under the guidance of a senior member of the commercial team. The commercial team currently reports directly to the CEO.

Responsibilities:
In existing markets:

• Drive sales development across a portfolio of countries to meet corporate sales objectives.
• With support from the Global Marketing and Medical teams, drive product knowledge in each market, train the partner's marketing team and salesforce, and foster strong relationships with key prescribers.
• Organize local events and participation in international events.
• Monitor and implement required sales and marketing initiatives.
• Build and manage annual OPEX and sales forecasts.

In new markets:

• Identify and engage potential affiliate partners for marketing Moleac products in new geographies, leading discussions through to formalizing distribution agreements.
• Collaborate with the Regulatory Affairs team to drive the listing of NeuroAid in new countries.

Training & Development
The new recruit will receive training on company procedures, tools, and product clinical/scientific data. We expect significant personal effort to ensure a rapid learning curve, enabling the candidate to effectively drive product development and disseminate medical information across various markets. This involves working with affiliates, salesforces, healthcare professionals, and other stakeholders.

Candidate Profile
The ideal candidate should:

• Be based in Singapore. Travel requirements may range between two to three weeks per month, depending on business needs.
• Be a graduate of a top-tier business, engineering, or pharmaceutical/biology school.
• Be fluent in English and French (spoken and written) to liaise with different stakeholders; additional language skills (e.g., Russian, Turkish) are a plus.
• Be driven by commercial targets and motivated to take on operational responsibilities.
• Possess strong adaptability to work across diverse roles and cultures.
• Demonstrate excellent communication skills, particularly in public speaking.
• Have pre-existing international exposure, such as having lived or worked in multiple countries.
• Be curious, easy-going, and capable of working independently.
• Value teamwork and thrive in a multicultural environment.
• Experience in the medical sector would be a strong advantage.

Salary Range

• SGD 4,000 to SGD 6,000 (commensurate with experience)

Job Responsibilities:

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Job Requirements:

• At least 10 years of relevant working experience is required.
• Degree in Computer Science / Information Technology or equivalent.

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

We are seeking a dynamic and results-driven Membership and Partnership Manager to join our team. The Membership and Partnership Manager will be a key player in building and nurturing strategic partnerships, driving membership growth with the ability to identify partnership opportunities and negotiate win-win agreements that supports mutual success and collaboration.

The manager is responsible for the timely development and implementation of quality, effective and relevant membership recruitment/conversion, engagement and retention programmes for improved member benefit offerings and increased overall member satisfaction. Responsibilities include working closely with different stakeholders to establish relationships while building up resources and synergising efforts.

Responsibilities:

Membership Growth: Develop and execute strategies to attract and onboard new members, both corporate and institutional, while retaining existing ones.

Members’ Engagement: To develop, manage and implement membership programmes and initiatives to foster strong relationships with members to connect and empower the nEbO and U Club Communities.

Research: To keep up with trends and continuously engage in ongoing market research, members’ insights, and assessment of programmes to ensure effectiveness, relevancy, and viability in the context of the community’s needs, concerns, and aspirations. Include facilitating and managing engagement processes, online platforms, and feedback channels to effectively bridge gaps between current and desired outcomes.

Partnership Development: To identify, nurture and build rewarding connections and collaborations with existing and new strategic partnerships to strengthen community involvement, elevate the brand presence and generate potential new business opportunities and recruitment channels.

Stakeholders Management: To be the relationship beacon and work closely with internal stakeholders – NTUC Club’s entities and communities – as well as Labour Movement’s network of unions, workforce limbs and affiliated associations, to foster strong ground support for better integration and management of resources and efforts.

Partnership Growth: Develop strategies to expand and diversify communities’ partnerships to support the organisation’s mission.

Partnership Monitoring and Evaluation: Develop and implement adequate monitoring and evaluation processes to assess progress and ensure benchmarking.

Requirements:

• Recognised University Degree in Business, Marketing or equivalent
• At least 8 years of relevant working experience
• Possess membership engagement and growth, partnership relationship management experiences, or where relevant and equivalent
• Possess a strong partnership network of corporate and institutional partners
• Cross-functional influence, relationship building, and project management skills toward a broad range of stakeholders
• Good social networking and negotiation skills
• Has high-level of professionalism, integrity and tact
• Ability to execute good judgement, work under pressure and a can-do spirit
• Enterprising with ability to put ideas into action
• A team player and adaptable to embrace changes

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Define KPI/KRA for team and team members
• Actively participate in and drive continuous improvement projects
• Reporting back on results

Responsibilities:

• People Management: Manage, motivate, and develop a small team of engineers and support analysts, ensuring that the service levels are met. Manages resources, resource forecasts and allocation of work activities.
• Risk Management: Establish and manage risk for the team’s skill levels and adequate resources to ensure that risks are mitigated, and problems are resolved, in relation to meeting the service commitments.
• Planning & Control: Resource allocation/scheduling to meet the demands of delivering a service, taking into account changing/competing priorities or issues on services of a small to medium capacity. Use strengths of team to achieve effective and efficient delivery of service within Service Level Agreement (SLA). Creation, maintenance, and adherence to Quality Standards as appropriate. Evaluate and integrate new workloads.
• Business Orientation: Anticipate the impact of business issues on the operation support team and takes appropriate action. Responsible for monitoring and controlling issues and providing timely updates/reports to users and/or internal stakeholders as required.
• Operations: Focus and attention is primarily on the specific services which the team is delivering to their current user base. Help to define and implement best practice for given area. Responsible for improving core skills, adopting standard processes and encouraging re-use.
• Reporting – Provide regular updates on operations matters and statuses to stakeholders
• Tools Mastery: Ensure adherence to agreed strategic toolset, emphasising the need for improved deployment and usage

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below;

https://www.wphdigital.com/notices

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Description:

• Efficiently understand business and market demands, actively participate in project initiation, planning, implementation, and tracking control to ensure that projects are developed and completed according to specified requirements.
• Responsible for product planning for user-facing products, including various optimization designs. Must efficiently understand business processes and execute corresponding planning, delivering high-fidelity prototypes.
• Monitor product performance, track user feedback, analyze business data and competitors, and continuously optimize the product.
• Conduct research and track industry markets, analyzing the current state of the industry and competitors to understand the key factors for product success or failure.

Qualifications:

• Bachelor’s degree or higher, with 1-3 years of experience in internet product design, game product design, interactive experience design, product operations, or user acquisition; must have completed the full development process for at least 2 significant products.
• Capable of independently completing the planning and design of user-facing product processes; sensitive to visual and interactive details, with a user-centric mindset and experience in designing large-scale products for the general public.
• Strong ability to work independently, a positive attitude, dedication, and strong organizational skills; excellent communication and coordination abilities, with a good spirit of teamwork.
• Proficient in product tools such as Axure and Moqups, as well as common tools like PPT, Visio, and XMind (Mindmanager).
• Strong logical thinking, self-driven problem-solving abilities, data analysis skills, and project management capabilities.
• Candidates with experience in designing casual or card games will be given priority.
• Must be able to speak Mandarin due to the need to speak to Chinese speaking stakeholders.

Critical Work Functions and Key Tasks

• Manage day-to-day activities in the Program Management Office for related Logistics projects.

• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.

• Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.

• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.

• Organize, and support key users’ workshops, roadshows and events for materials/documentations.

• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements/ Qualifications

• Degree or Diploma holder in relevant discipline

• Knowledge in process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

• Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

• Strategic thinking with ability to understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.

• Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

• Proficient in Microsoft Office Excel, Word and PowerPoint. Knowledge in Tableau will be an added advantage.

Competencies:

• Ability to manage multiple project activities at the one time and excellent prioritization skills.

• Excellent professional written and verbal communication skills, plus effective interpersonal skills.

• Analytical and strong in mathematics

• Driven, result-oriented and independent

• Good communication skills, both written and spoken

• Self-motivated individual

• Attention to detail