Sales Executive

Job Summary:
The VIP Services Manager is a newly created role designed to set new standards in luxury hospitality, with a focus on delivering unforgettable experiences for our VIPs. As the main steward of high-profile guest experiences, you will orchestrate every aspect of VIP services—from arrival to departure, creating personalised and memorable moments that resonate deeply with each guest. You’ll manage a team of service professionals and collaborate across departments to ensure every interaction reflects our commitment to excellence. This role embodies the vision of guest-centric luxury and is integral to establishing our reputation as the preferred choice for discerning travellers.

Responsibilities

• Craft and deliver seamless, high-touch experiences for VIPs, dignitaries, and loyalty guests, overseeing every detail to ensure each stay is uniquely tailored to their preferences and expectations.
• Serve as the primary contact for VIP guests, managing all aspects of their journey with discretion and intuition, and addressing needs proactively.
• Lead, inspire, and develop a team of dedicated professionals, setting a high standard for service excellence and empowering team members to create impactful guest experiences.
• Partner closely with Sales, Front Office, Housekeeping, and Food & Beverage teams to ensure VIP guest arrangements and amenities are executed flawlessly.
• Continuously enhance the VIP experience by implementing guest recognition programmes, capturing meaningful details, and maintaining accurate guest histories to personalise future stays.
• Curate VIP amenities and experiences that reflect our brand’s commitment to luxury, ensuring that each interaction leaves a lasting positive impression.
• Oversee the VIP Lounge as a secondary, exclusive space for guests, ensuring it serves as a tranquil and well-appointed retreat.
• Model a high level of professionalism and service aptitude, embodying the values of the brand and fostering an inspiring environment for both guests and team members.

Preferred Qualifications

• Degree in Hospitality Management or a related field.
• Experience in high-end, fast-paced hospitality environments and familiarity with luxury brand standards.
• Proficiency in Opera / Opera Cloud or similar hotel management systems.
• Ability to speak Malay is a plus, enhancing communication with Malay-speaking VIPs.
• Flexibility to work extended hours, including weekends and holidays, as required to meet guest needs.
• Global Perspective: International experience in luxury hospitality, with a strong understanding of different cultural expectations and service nuances.
• High-Profile Guest Expertise: Proven experience working with Royal Families, Heads of State, or other prominent individuals, showcasing the highest discretion and professionalism.
• Luxury Hospitality Background: A background in luxury or ultra-luxury hotel environments with a passion for crafting personalised, high-impact guest experiences.

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. Ant International is the international business unit of Ant Group, the owner and operator of Alipay.

We are seeking an experienced and strategic Corporate Events Manager to lead our efforts in planning and executing impactful events worldwide, including both self-hosted events and participation in international exhibitions. The ideal candidate will possess a proven track record of orchestrating high-profile events with international senior participants from diverse backgrounds and corporations. This role requires the individual with deep knowledge of the payments industry, fintech trends, and cross-border businesses, coupled with exceptional events management skills. If you have a passion for creating memorable experiences and are ready to take on a role in events management, we encourage you to apply.

Responsibilities:

1. Global Events Planning: Conceptualize, plan, and execute high-calibre global events with participants up to 500 attendees, including both self-hosted events and participation in exhibitions, such as conferences, forums, summits, seminars, and industry expos.

2. Senior Stakeholder Engagement: Liaise with senior executives, government officials, industry leaders, and corporate partners to ensure their participation and engagement in global events.

3. Strategic Vision: Develop a strategic vision for each event, aligning it with the company's goals, industry trends, and unique needs of diverse participants.

4. End-to-End Execution: Oversee all aspects of event execution, including budgeting, venue selection, logistics, content development, speaker coordination, marketing, and post-event analysis.

5. Vendor Management: Manage relationships with event vendors, suppliers, and partners to secure necessary services and resources.

6. Content Development: Work closely with content teams to develop engaging event agendas, presentations, panels, and discussions that align with industry trends and audience expectations.

7. Global Perspective: Leverage your knowledge of the payment industry, fintech advancements, and cross-border business dynamics to curate relevant event themes and discussions.

8. Industry Networking: Build and maintain relationships within the payment, fintech, and cross-border business sectors to stay informed about trends and leverage opportunities for event collaborations.

Job description

1. Bachelor's degree or above in Event Management, Marketing, Business, or related field.

2. At least 5 years of experience in corporate events management, with a focus on planning and executing global events for senior participants.

3. Proven track record of successfully executing large-scale, high-profile events involving international senior stakeholders.

4. Deep knowledge of the payments industry, fintech trends, and cross-border business dynamics.

5. Strong project management skills, with the ability to manage multiple tasks, priorities, and deadlines.

6. Excellent interpersonal and relationship-building skills, with the ability to engage senior leaders and stakeholders effectively.

7. Creative thinker with the ability to develop innovative event concepts and formats that resonate with diverse participants.

8. Flexibility to travel internationally as required for event planning and execution.

9. Familiarity with vendor resources, compliance and regulatory considerations in the payments and fintech industry is an advantageous.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Roles & Responsibilities

1. Develop business partnerships with distribution channels and new clients.

2. Facilitate prospective client demo calls and distill client feedback to internal teams.

3. Build and maintain strong relationships with new and existing institutional and individual clients in the region, drive successful sales in terms of AUM and trading volume through Amber platforms, both online and offline.

4. Work cross-functionally with key internal stakeholders, e.g. product, marketing, legal, and compliance, to ensure smooth and compliant execution in local markets.

Requirements

1. Bachelor's degree in Finance, Economics, or a related field.

2. 3 to 5 years of business development or sales experience, preferably in financial institutions, fintech, or crypto/blockchain.

3. Excellent communication and negotiation skills.

4. Self-motivated with an entrepreneurial drive to identify and capitalize on emerging opportunities.

5. Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization.

6. Excellent English and Mandarin verbal and written communication skills.

7. Good team player with a startup mindset and respect for timelines.

8. Demonstrated interest in digital assets and familiarity with crypto markets preferred.

Roles & Responsibilities

· Ability in leading of Project Team to achieve excellence in the project.

· Plan and manage project schedule to ensure project completion according to schedule.

· Manage subcontractors’ activities to ensure compliance with contract requirements.

· Monitor compliance of work with workplace safety and health regulations.

· Monitor the quality of project delivery to make sure they meet project requirements and regulations.

· To implement control measures on material / plant & equipment / utilities usage.

· Supervise daily site activities.

Job Requirements

· Degree in Civil / Structural / Building Engineering

· Completed 2 Projects as Project Manager in Residential Condo, Residential Development

· Min 3-5 years relevant experience.

· Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.

· Certificate of Project Manager

· Microsoft Project

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is one of the world's leading bedding manufacturer and headquartered in Singapore for its SEA operation.

They are looking for a dynamic and experienced Cluster Retail Manager to oversee multiple retail locations within their departmental stores. The ideal candidate should possess excellent communication skills, the ability to lead and motivate teams, and a creative approach to driving sales and enhancing store performance.

Key Responsibilities:

• Develop and implement retail strategies to achieve sales targets and enhance profitability across all cluster locations.
• Recruit, train, and mentor store managers and staff, fostering a positive work environment that encourages growth and collaboration.
• Monitor and analyze store performance metrics, identifying areas for improvement and implementing effective action plans.
• Ensure an exceptional customer experience by maintaining high standards of service, visual merchandising, and product presentation.
• Oversee inventory levels and stock management across the cluster, collaborating with supply chain teams to optimize product availability.
• Stay updated on industry trends and competitor activities, using insights to inform business strategies and product offerings.
• Plan and execute in-store promotions and events to drive traffic and sales, collaborating with marketing teams as needed.
• Prepare regular reports on sales performance, customer feedback, and operational challenges for senior management.

Qualifications:

• Diploma in Business, Retail Management, or a related field.
• 3+ years of retail management experience, experience in the furniture will be advantegous.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership skills with the ability to motivate and manage diverse teams.
• Excellent communication and interpersonal skills.
• Creative problem-solver with a customer-focused mindset.
• Proficient in retail management software and Microsoft Office Suite.

Location: Tuas (Candidate with own personal transport is preferred)

Basic up to $6,000 + incentives

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782EA

Personnel Number: R23113231 (Lum Charmaine)

Position Summary

Provides operational expertise, thought leadership and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets.

Ensures focus on Wendy’s brand reputation by leading and driving operational performance and overall customer satisfaction in all restaurants as assigned. Enforces and executes brand protection protocol and partners with franchisees to resolve issues.

Effectively utilizes data from restaurant audits, sales reports and other sources of insight to align on objectives with franchisees and achieve business goals. Builds actionable “battle plans” that are aligned with the franchisee and drive meaningful growth of the brand with the consumer in the market place.

Is knowledgeable of the training needs of the organization. Provides direction to franchise training manager to conduct needed classes. Partners with Franchisee to build their own centers of “Operational Excellence” that will help them strengthen their organization.

Key Responsibilities

Operational Excellence – On going basis conduct restaurant evaluations with franchisee operators to assess performance on Wendy’s brand standards and then coaching to make improvements. Coach, teach and expect Franchise Head of operations to implement Wendy’s core operating systems like open, midday and closing flow chart, bin charts, daily operations plans, VTA’s posted, etc. to build a culture of operational pride and excellence. Detailed walk thru to ensure food safety standards are being upheld and if need be escalated to Operations Director. Review Food Safety audit data from 3rd party to provide feedback and appropriate escalation against any risk factors or failures related to food safety, sanitation and pest control.

Country Performance and Management – Leads strategic franchise and country level planning to drive market growth and performance, brand ranking and growth through excellent operations, marketing plans, new restaurants, and enhanced facilities. Is informed on economic model and profit roadmaps of their country and provides needed leadership to improve economic model yearly. Supports franchisee leaders and coaches on operational performance and measures.

Franchise Engagement and Performance Management – Evaluate individual franchise leadership engagement, customer and employee culture, business plan quality & business review, organizational structure and provide consultation for improving overall effectiveness. Benchmarks and uses data (Audits, VOC, Financials, etc.) to lead strategic planning with franchise partners that drives customer count growth and operational excellence.

Organizational Focus/Training - Evaluates and drive individual franchisee operations excellence, as measured by customer feedback and internal evaluations. Direct franchise training manager to lead/conduct needed training classes ( Shift Manager/ GM classes) and roll out of operations initiatives to ensure the organization is actively working on growth and development of people. Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchise leadership to ensure succession plans and bench development is in place. Ensure effective training occurs for new initiatives & products to drive customer loyalty. Conducts Training Restaurant Certifications and Development days with the Franchise District Managers and Director of operations.

Development/Restaurant Growth - Work closely with regional development team to define, activate and support plans for franchisees to grow and re-image and re-invest in their restaurants using Joint Capital Planning processes, development commitments and ongoing capital investments in their restaurants.

Qualifications

Bachelors in Operations, Business Markets and Management, Finance, Supply Chain or related field

Minimum 5 years’ experience with increasing responsibility in operations management, including P&L management of multi-unit operations

Successful track record in franchise-related role, including multi-unit operations experience

Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders

Natural capacity to quickly establish and build effective relationships across the organization

Demonstrated strategic thinking capabilities and ability to lead growth and change initiatives

Proven operating skills, financial and marketing acumen

Established influencing, consulting and communication skills; has the ability to influence, engage and motivate people

Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership

High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Responsibilities

• Data Request Management: Gain a deep understanding of the product team's data requests and provide support in building the data structure and roadmap. Ensure timely fulfillment of daily data needs. Additionally, gather requirements, prioritize features, and ensure successful delivery of data products.
• Stakeholder Collaboration and Workflow/SOP Development: Collaborate closely with stakeholders, including the product team, BI team, data engineers, and business leaders. Work together to establish efficient workflows and SOPs with the product team, ensuring adherence to established procedures.
• Data Product Development: Develop data products for the assigned product line to guide the long-term development of the business. This includes creating a north-star or metrics system aligned with the goals of the product line.
• Data Governance: Thoroughly investigate recurring data issues by identifying underlying problems within internal data systems. Implement systematic approaches to address these issues. Collaborate closely with the data governance team to develop sustainable data governance solutions.

Requirements:

• Min. 2-5 years of experience in data product management.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong communication, collaboration, and implementation skills, with the ability to identify and resolve problems from both business and data technology perspectives.
• Demonstrates great sense of responsibility & ownership, with the ability to work under pressure.

Nice to Haves:

• Data Engineering background
• Crypto/Blockchain knowledge is a plus

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

Job Description

• Industry/ Organization Type: Retail (medical-related international brand)
• Position Title: Assistant Retail Manager /Business Operations Partner
• Working Location: Plaza Singapura
• Working Hours: 4 days (11 am to 9 pm)
• Salary Package: Gross up to $5000 (Basic + Commission) + 10% shares of the company annually
• Duration: Permanent Role

Key Responsibilities

• Assisting in the daily operations of the business
• Learning all aspects of the business through extensive training and coaching
• Providing excellent customer service to clients
• Participating in the growth and development of the business
• Serving Customers and processing sales transactions
• Ensuring high levels of customer satisfaction
• Maintain outstanding store condition and visual merchandising standards
• Undertake ad-hoc function and related duties as and when required

APPLY NOW!!!

• A Levels, Diploma or equivalent.
• Great communication skills.
• Pleasant personality with lots of energy.
• Passion for helping others and changing lives.
• This is not a 9 to 5 corporate job with every weekend and public holiday off. This is an opportunity to learn how to operate a successful business and retire early, like our client. If you are interested in this opportunity, please apply now.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64743 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781