· Responsible for managing the overall reduction of student attrition at GIIS Singapore and other locations in Singapore.

· All Global Care Officers (GCOs) in Singapore will report to this role.

· Lead the realignment of the GCO team to proactively engage with parents and students, addressing concerns and resolving issues.

· Manage the timely resolution of incoming complaints through Zendesk, myGIIS, phone calls, and other channels, ensuring adherence to targeted response times.

· Analyze withdrawal applications to identify reasons for student withdrawals and implement strategies to retain students.

· Collaborate with Country Leadership, Heads of Schools, Senior Academicians, and Geo Department Heads to address endemic issues and reduce root causes of dissatisfaction and withdrawals.

· Evaluate academic performance and customer satisfaction data to recommend improvements in academics, operations, and customer service.

· Optimize the complaint management system to reduce turnaround times (TAT) and efficiently resolve issues.

· Shall be responsible for hiring and on-boarding GCOs for customer service that are voice, IT and email support for customer interface

· Responsible for training and development of team

· Will lead a full customer relationship structure of supervisors and GCOs reporting to them

· Responsible for input and output parameters like number of GCOs active, calls and tickets handled, output of GCOs

· Responsible for day to day and running and management of customer relationship centre – centralized and decentralized

· Responsible for logistics and management of customer relationship centre

· Will report functionally to Country Director.

· Will part of Geo Leadership Team and sit in TMM.

§ Leads the recruitment, selection, orientation, and training in the GCO team

§ Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

· Minimum 10 years of experience in the BPO or Customer Service sector.

· Experience in the service industry is essential; exposure to the education sector would be an advantage.

· Proven track record of managing large teams, including sub-leads, with around 100 customer service agents.

· Prior experience with reputable organizations or BPO companies is preferred.

· Demonstrated expertise in managing large-scale sales or customer service operations.

· Strong analytical skills with a focus on problem-solving and process optimization

Working Days: 5.5 days

• On-site

We are looking for suitable candidate to be as our Restaurant Floor Manager, he/she will

1. Oversee all front and back of the Restaurant operations.

2. Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

3. Maintain quality control for all food served

4. Analyze staff evaluations and feedback to improve the customer’s experience

5. Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

6, Oversee health code compliance and sanitation standards

7. Seek ways to cut waste and decrease operational costs

8. Train new employees and provide ongoing training for all staff

9. At lease 3 years samilar post and experience.

10. Good teamwork and communication skill, and willing to work for long hours and night shifts.

Any other job or work as required.

The successful candidate will start in a business development role and will be responsible to identify and develop new business opportunities to drive the growth of PSA port and related business (cargo solutions, inland terminals) across the South East Asia region. Successful candidates whom delivered consistent superior performances will have the opportunity to be posted overseas to lead one of PSA’s growing business entities as General Manager.

Current responsibilities will include:-
• Collaborate with existing SEA business units in medium-long term strategy and business planning and execution in order to extract
maximum value from our investments.
• Identify, pursue and secure new business development opportunities within SEA. These include:
• Core assets like waterfront container terminals
• Inland assets like ICDs and distribution centres
• Digital ventures like Port Community Systems
• Collaborate with PSA Port Ecosystem Division in various areas, including but not limited to:
• Fine-tuning of strategy in the region
• Coordination of opportunities within SEA
• Evaluation of potential M&A opportunities
• Maintain, enhance and strengthen stakeholder engagements in the region with both public entities and private enterprises/individuals.
• Directly involved in the negotiation of deal terms, legal documentation and making presentations to both internal and external stakeholders.
• Assist senior management with ad hoc projects and assignments

Requirements

• Good academic background and possess a degree in Accounting, Business, Economics, Engineering, Finance, IT or equivalent.
• Minimum 10 years of business development experience, preferably in the Maritime, Supply Chain services in LLP, 4PL, Integrated Logistics industries
• Tenacious strategic thinker with an active hands-on approach
• Possess entrepreneurial drive and sharp business acumen
• Proven track record of performing in a fast-paced and complex business environment
• Strong communications and stakeholders’ management skills
• Strong numerical literacy with complex modelling and analysis skills
• Able to create and work with financial models and prepare financial analysis and scenarios to support BD work.
• Able to influence and establish credibility with internal and external stakeholders to build collaborative relationships
• Open to short-term travel overseas at short notice.
• Prior overseas working experience or attachments will be a plus
• Fluent in Thai

Only shortlisted candidates will be notified.

Basic Salary $2,000 - $2400 per month + Attractive commissions

Responsibilities:

-Able to have good communication skills and initiating actions

-Sending quotation to customers

-Actively seek out new sales opportunities through cold calling, networking and social media

-Constant follow up with existing customers via call or whatsapp

-Collaborate with team members to achieve better results

-Able to use Microsoft Office (Excel, Word, Outlook)

Requirements:

-Min. GCE ‘N’ Level

-Singaporean/PR welcome

-Positive attitude

-Result Driven

-Ability to multi-task, prioritize, and manage time effectively

-Exceptional customer service skills

-Able to work independently

-No Experience needed

-Customer service / sales admin experience welcome

What we can offer & benefits:

-Basic + Commission + Performance bonus + AWS (Offered Salary is just Basic, Commission will be an additional on top of the basic)

-5.5 Days work week (preferred mandarin speaking).

-Working hours 9.30am - 6.30pm

-Location: Kaki Bukit

• Attend to customer's requirements & coordinate on the necessary support till order is fulfilled.
• Ensure effective communication and coordination with internal departments on project.
• Coordinate with internal logistics, planners, purchasers, production and accounts receivable teams to process customer orders from purchasing order receipt through to invoicing and payments.
• Ensure timely response to customers' requests.

Job Requirements:

• NITEC/Diploma or equivalent
• Good communication and interpersonal skills
• Candidates with ERP & SAP knowledge and good team player have added advantage

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Outdoor sales of Xerox office printers and copiers. No experience require and training will be provide. High commission with transport allowance . Able to speak bilingual will be an advantage. Self-driven, energetic and passionate personnel will easily acheive sale target.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

We are looking for a highly motivated, independent, and technically proficient professional to join our newly established audit technical team. As a Manager, you will play a key role in providing technical expertise, advisory support, and compliance oversight to our auditors.

Responsibilities:

• Technical Research and Consultations: Conduct research, write technical publications, and review, revise, and develop technical working paper templates and training materials. You will also coordinate, facilitate, and/or conduct technical training sessions.
• Training: Review and develop training programs, assess their effectiveness, coordinate and facilitate training sessions, and monitor the CPE hours accumulated by audit professionals.
• Ad-hoc Projects: Participate in additional projects as required.

Requirements:

• Bachelor’s degree in Accountancy or an equivalent professional qualification.
• 5–6 years of audit experience, ideally with an international public accounting firm.
• Strong passion for technical specialisation and training.

Application Process:

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

• Ability to work independently.
• Excellent verbal and written communication skills.
• Strong analytical, organisational, and interpersonal skills.

Overview:

This role offers an exciting opportunity for an experienced GST professional to play a key role in the growth of our Tax practice. As a highly organized, detail-oriented, and client-focused individual, you will be an integral member of the management team. Your contribution will be essential in enhancing client experience, driving team success, and managing a diverse portfolio of corporate and individual clients. Your primary responsibilities will involve providing GST advisory and compliance services to clients across various industries.

Key Responsibilities:

• Provide expert advice to clients on the GST implications of their business operations and transactions across a range of industries, including the financial sector.
• Assist clients with GST registration, exemptions, and the application of various GST schemes.
• Review and electronically file clients' GST returns to ensure compliance.
• Conduct GST health checks, due diligence reviews, Assisted Self Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Support clients in managing IRAS GST audits and investigations.
• Assist clients in obtaining GST rulings from IRAS.
• Collaborate with partners to develop the GST practice and participate in ad-hoc projects as required.

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, with a professional qualification recognized by SCTP preferred.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and GST guidelines.
• Proven ability to manage timely project execution and delivery.
• Strong leadership, client management, staff management, and analytical skills.
• Excellent spoken and written communication skills, with the ability to work effectively across all levels; proficiency in both English and an additional language is an advantage.
• Strong team player, capable of thriving in a collaborative environment.
• Ability to work under pressure and manage multiple tasks effectively.
• Motivated and committed to career growth and professional development.
• Possession of an SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), will be an advantage.

Application Process:

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

Role Summary

The Project Manager is responsible for the delivery of infrastructure projects supporting the business and project team. The candidate will own the project schedules, resources planning, providing project update, manage project risks and issues.

Main Responsibilities

• Manage the complete project phases from initiation to closing.
• Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plan(s) and corrective actions.
• Submit weekly project status report.
• Regular team status meetings and stakeholders’ meetings. Communicate with appropriate reports.
• Experience in steering and controlling, planning, facilitation and documentation
• Create project lesson learned and establish project best practices to improve future projects.
• Manage the IT Infrastructure project deliveries below, or any assigned projects tasks. Offices renovations: Hotels renovations, Attraction enhancement works or new build, Casino renovations.
• Prepare cost estimates for IT infrastructure project.
• Ability to understand Floor plans to design IT structure cablings.
• Able to use AutoCAD floor plan using the Autodesk viewer.

Qualifications & Experience

• Bachelor’s in Information Technology, System Engineering or relevant fields.
• At least 5 years’ experience in project management and/or consulting experience.
• At least 2 years project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• Have at least one External Project Management Certification; The basis for all Project Managers must have knowledge of Project Management Methodology.
• Minimal CAPM (Certified associate in project management) or 5 years project management experience.
• Certified PMP (Project Management Professional)
• At least 3 years’ experience on network switches and Wireless AP implementation.
• At least 3 years of IT structure cabling experience with knowledge to lead cabling design.
• Construction site experience and comfortable to perform site progress checks.
• Understand Construction management methods for both real estate building and IT construction.

Our client is in Automotive industry. Due to business needs, they are now recruiting a HR cum Procurement Manager to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR cum Procurement Manager:

• Align HR strategies with overall business goals.
• Foster positive employee-management relations and handle grievances.
• Oversee HR systems and procedures across the organization.
• Cultivate a productive and positive work environment.
• Manage performance appraisals to drive high performance.
• Ensure legal compliance in all HR operations.
• Align purchasing strategies with business objectives and review purchase orders for compliance.
• Identify, evaluate, and negotiate with vendors.
• Stay updated on purchasing technology trends and oversee implementation.
• Research and assess vendors based on quality, pricing, and services.

Requirements:

• Degree in any discipline
• Min 5 years of working experience as HR Manager with purchasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

The ideal candidate will have a strong background in project management, vendor management, and digital technologies. This role requires exceptional communication, organizational, and leadership skills to effectively collaborate with internal stakeholders and external vendors to deliver high-quality digital solutions on time and within budget.

Responsibilities:

Digital Marketing Roles:

- Execute innovative online marketing campaigns and oversee its successful implementation by pulling resources from the production & design industry

- Lead the conceptualization and development of digital contents while ensuring compliance with brand positioning, brand standards and guidelines

- Drive regular management and analytical reporting against performance of all digital marketing activities

- Manage and maintain partnership with respective appointed project stakeholders

- Report digital marketing activities for review with management on a regular basis

- Lead and coordinate multiple CSR projects from beginning to end to shape our brand direction strategies that will drive acquisition and customer loyalty retention

- Implement, track, execute and prioritize marketing project roadmaps and timelines

- Provide analysis and regular reporting of social media and CTA marketing engagement metrics to improve outlet sales

- Manage both digital marketing and loyalty budget to achieve efficiency of spend to meet business goals

- Manage the marketing aspects of the business, ensuring timeline in social media calendar is achieved. Creates stronger brand recalls and branding for the company to help improve company year on year sales

- Management of company’s social media channels (Website, FB, IG, Google reviews, etc)

- Regular organic posting according to social media calendar, engaging followers, and responding to their enquiries

- Develop strong relationships with cross functional teams to ensure the efficient execution of marketing initiatives

- Assist with measuring the effectiveness and performance of marketing campaigns against company Growth KPIs

- Work closely with influencers on marketing campaigns and events, utilising the approved budget

- Any other ad-hoc duties

Project Roles:

1. Project Planning and Coordination:
- Develop and maintain project plans, timelines, and budgets for digital initiatives involving external vendors.
- Coordinate project activities, resources, and dependencies to ensure timely delivery of milestones and project goals.

2. Vendor Management:
- Identify and onboard suitable vendors based on project requirements and organizational standards.
- Establish and maintain productive relationships with vendors, ensuring clear communication, adherence to project timelines, and quality deliverables.
- Evaluate vendor performance and provide feedback for continuous improvement.

3. Requirements Management:
- Collaborate with internal stakeholders to gather and document project requirements, ensuring alignment with business objectives.
- Communicate requirements effectively to vendors and facilitate discussions to address any ambiguities or conflicts.

4. Risk Management:
- Proactively identify project risks and develop mitigation strategies in collaboration with stakeholders and vendors.
- Monitor project progress and address any issues or deviations from the plan promptly to minimize impact on project delivery.

5. Quality Assurance:
- Define and implement quality assurance processes to ensure deliverables meet specified requirements and industry standards.
- Conduct regular reviews and inspections of deliverables to identify and resolve any quality issues.

6. Stakeholder Communication:
- Provide regular updates on project status, risks, and issues to internal stakeholders and project sponsors.
- Facilitate meetings and discussions with stakeholders and vendors to ensure alignment on project goals and expectations.

Requirements:

- Bachelor's degree in business, information technology, or related field; PMP or equivalent certification is a plus.
- Proven 3 years experience in project management, specifically managing digital projects with external vendors.
- Strong understanding of digital technologies, platforms, and trends.
- Excellent communication, negotiation, and relationship management skills.
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
- Proficiency in project management tools and software.
- Strong problem-solving and decision-making abilities.
- Attention to detail and a commitment to delivering high-quality results.

Preferred Qualifications:

- Experience working in Agile or other iterative project management methodologies.
- Knowledge of procurement processes and contract management.
- Familiarity with compliance and security requirements in digital projects.
- Previous experience in vendor selection and evaluation processes.

Overview:

The Manager, Commercial Analytics & Business Intelligence will drive data-driven decision-making through the analysis of commercial data and market intelligence. This role will be crucial in identifying trends, optimizing strategies, and providing actionable insights to maximize business performance and growth across Rxilient's markets.

Key Responsibilities:

• Commercial Data Analysis: Conduct analysis of sales data, market trends, and customer behaviour to support strategic decision-making.
• Business Intelligence Reporting: Develop and maintain dashboards and reports to track performance KPIs, market share, and customer insights, supporting the P&L holder.
• Market Research & Competitive Intelligence: Conduct market research and competitor analysis to identify risks, opportunities, and evolving trends.
• Forecast Modelling: Develop and refine forecast models to predict sales trends, market demand, and product performance.
• Omni-channel Marketing & Content Factory: Utilize experience in omni-channel marketing and content factory operations to optimize marketing strategies and improve customer engagement.
• Performance Metrics: Provide analytical support in tracking key performance indicators (KPIs) and commercial performance.
• Cross-functional Collaboration: Collaborate with sales, marketing, finance, and operations teams to align data insights with business goals.
• Insight Presentation: Present data-driven insights and strategic recommendations to leadership, influencing decisions across multiple regions.

Requirements:

• Bachelor’s degree in Business, Data Analytics, Statistics, or a related field (Master’s preferred).
• At least 5 years of experience in commercial analytics, business intelligence, or related roles within the pharmaceutical or healthcare industry.
• Strong knowledge of pharmaceutical markets, sales processes, and healthcare regulations.
• Excellent communication skills with the ability to present complex data insights to stakeholders.
• Strong attention to detail and the ability to work proactively in a fast-paced environment.
• Experience working with commercial analytics across different markets.
• Familiarity with CRM systems and other commercial tools used in the pharma industry.
• Proven track record of influencing business decisions through data-driven insights.

He / She shall be responsible for project and advice delivery, research, strategy, and analysis for smart cities, infrastructure, and digital/technology transformation in focus regions in the Middle East, South East Asia, and South Asia. Additionally, He/She shall assist the team internally on matters of technology product management, operations/marketing optimisation, and strategy. He / She is responsible for:

• Assisting in the hitting of annual sales targets within assigned territory and accounts (in line with the Regional Director’s targets and assignments)
• Building, managing and maintaining strong, long-lasting customer and partners relationships, as well as expanding the customer base in the Middle East, South East Asia, and South Asia
• Ensuring successful delivering of digital transformation projects within time and budget, including suitable technology implementations for the client by partnering with the various solution providers in the market and solution architecting to respond to RFI / RFP
• Analysis and production of insights, reports, and other materials for client or internal use pertaining to economic, financial, policy, or other multidisciplinary aspects of smart city/built environment; this will include both quantitative (data science, statistical) and qualitative analysis, as well as research and production of collateral/materials to report findings
• Assisting in product management and solution architecture for Meinhardt technology platforms under development

Requirements and skills

• Proven delivery of projects from building to city level
• Proven ability in solution architecting for smart technologies
• Ability to communicate, present and influence all levels of the organization, including executive and C-suites
• Proven ability to articulate the distinct aspects of services
• Product management experience for software and technology platforms
• Data science and applied statistics skills and experience—from data collection and wrangling to analysis and visualisation as well as reporting
• Demonstrable experience and thought process as consultancy and solutioning leader in developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Degree in a quantitative field with experience in consulting, research, and analysis and working knowledge of multiple disciplines within and outside the built environment as well as ability to approach problems in a multidisciplinary manner

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Role Summary

This position will be responsible for all aspects of Order Management System and its integration. Drive & Manage Projects, New Developments, Change Management, Partner Management, Partner Integration and L-3 Support. Ensure compliance and governance in all aspects of project management.

The role requires the individual to work closely with all teams (IT & Digital Teams, Key Business Users, Data & Analytics), E-Commerce Platform Solution Provider, Marketplaces Teams, to ensure E-Commerce platform and fulfillment are running and delivering to their full capability as per agreement.

Main Responsibilities

• Project Management:

1. Own the project implementation with regional and country business owner across client markets in NA & SAPMENA.
2. Enable and drive E-Commerce Project.
3. Work with all key stakeholders to ensure project compliance & delivery.

• IT Operations:

1. Collaborate with Run team to ensure support model is strong and enhanced to meet the business requirement for sustainable system operations and run.
2. Ensure risk mitigation and controls in place.

• Act as the IT liaison to lead communications with internal stakeholders and external partners.
• Perform business servicing by collecting and translating business needs in E-Commerce/OMS (Order Management System) area into system requirements.
• Proactively explore opportunities to optimize, processes and E-Commerce/OMS platforms, integration layers, and other bolt on systems.
• Ability to understand & manage marketplace interactions – Exposure and experience to platforms like Lazada, Shopee and TikTok Shop, Kakao, Naver etc. is an added advantage.
• Understand technology platforms and integrations in detail – Platforms and systems used in client, E-Commerce Partner and Market Places.
• Work with SAP teams, digital teams and key users, business leads, to align and manage new developments, enhancements & systems optimization.
• Identification of technology risks, process risk (any risk) – Propose communication and development of “best practice” solutions, and implementation of mitigating controls consistent with company strategy.
• Ensure compliance & SOP around High Availability, and optimized system performance.
• Dedication to compliance as reflected in comprehensive policy, standard, and procedure development and implementation – Ensure Compliance as per Internal Control guidelines; System Audits and Systems Compliance.
• Ensure a healthy balance between real World risks and the business need for speed, agility, flexibility & performance.
• Functional Documentation and Change Management to be well controlled – Ability to present data, relevant content (presentations) on respective subject.
• Drive some O+O (Offline + Online) initiatives and uses cases among retail & digital solution for E-commerce.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 3-5 years of experience working in E-Commerce environment and exposure to E-Commerce platforms.
• Overall 6-10 years’ experience in Tech Operations/Supply Chan experience in Retail or Cosmetics industry with exposure on eCommerce.
• Proven experience in leading and driving projects. Turnkey projects in D2C, B2B, Supply Chain domain.
• Complete understanding & working knowledge of Order to Cash (O2C) process – Stock reconciliations, Stock valuations.
• Project Management Skills: Understanding and experience of Agile Project Management Methodology.
• Understanding of Stock Movement Types and its implications w.r.t valuation and systems flows.
• IT, Project management certifications are an added advantage.
• Understanding of ecommerce & Marketplace platforms (any) & process flows: Shopee, Lazada, TikTokShop etc.
• PMI Certification on Project Management an added advantage.

Key Competencies

• Good analytical and process improvement mindset.
• Working as a Team. focus on objective.
• Critical thinking and problem-solving skills.
• Planning and Organizing.
• Strong Ability to influence Decision-Making.
• Communication skills, influencing and leading.
• Conflict management, Adaptability, stress tolerance and Negotiations.

Other Skills

• Have an absolute Consumer / Customer focused attitude.
• Very good communication skills, to include both verbal and written mediums.
• Demonstrated project management skills and experience.
• Be Pro-active and anticipatory in thinking style with ability to understand customer needs and business priorities.
• Good working attitude and strong ownership.
• Proficiency in English in order to effectively communicate with English-speaking stakeholders.

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

MISSION

The Admissions & Corporate Relations Manager is responsible for managing the school's admission process from inquiry to integration into the school.

Overseeing all admission events in collaboration with the Events department and working closely with the Marketing & Communication team to promote the school to attract new families, retain current families and form close working relationships with the school's current and potential Corporate partners.

The Admissions & Corporate Relations Manager manages a team of 5 members (executives and assistants) reporting directly to the Marketing Communications & Admissions Director.

Along with the Director of Admissions, the position establishes close working relationships with the Director of Finance, the Director of Parent Support Services, the Pedagogical Directors, Vice-Principals and the Head of School.

MAIN RESPONSIBILITIES

1. Admission and corporate relations strategy :

• Operationalise and implement strategic plans supporting the school's admissions objectives;
• Ensuring up-to-date, accurate data management of the “landscape” of the current student population and projected student numbers;
• Oversee the governance for admission exercise and processes and ensure the compliance with IFS standards and local environment;
• Oversee and guide the school's tours;
• Ensure smooth running of the Admissions processes and consistent service to prospective families;
• Develop personal rapport with prospective parents and students;
• In collaboration with the Marketing Communication Manager, oversee appropriate admissions campaigns and increase the school's intake;
• Act as a brand ambassador and present the school to prospective parents and students at internal and external events;
• Develop and implement an action plan for corporate relations, aiming to develop partnerships, donations, and higher IFS awareness and image among employees of these companies;
• Drive the collaboration and practical relationships between IFS's internal departments, Schools, feeder institutions and corporate partners.

2. Reporting and tools development :

• Implement and manage the parents/companies' CRM system to ensure a better customer experience, increase lead conversion rates and provide accurate student population data;
• Develop, monitor, and review resource management in collaboration with the department's Director to ensure optimal use of expertise, talent, and resources;
• Set up KPIs, producing regular qualitative and quantitative enrolment reports;
• Review the effectiveness of existing strategies to ensure the number of enrolments per intake meets the school's targets and objectives.

3. Team Management :

• Advise the department's Director on staff performance planning, review, appraisal and promotion exercises through developing, coaching, counselling, and motivating staff to enhance their work performance and contribution to the school.

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor's degree, if possible, in the field of sales or customer relationships;
• At least six years of proven experience in sales or fundraising;
• Experience in education environments is an advantage;
• Effective communication skillset to engage with French and non-French families. Proficiency in French and English is a must;
• Excellent project management skills and the ability to manage multiple initiatives;
• Diplomatic influencing and relationship-building skills, to work with others and to convert initial enquiries into successful enrolments;
• Ability to maintain close and harmonious relations with work colleagues at all levels;
• Ability to demonstrate successful and effective customer relations, communication and customer care skills;
• A high level of attention to detail, particularly concerning population data and projections or similar data sets;
• Proficiency in office software and web tools (e.g. Microsoft Office, Google office suite, SalesForce or similar software).

WORK CONDITIONS

• Full-time 42h/week.
• International Medical insurance covering maternity, dental, optical serious illness and much more.
• School fees reduction as well as a free after day care for children enrolled in IFS.
• 40 days annual leave.

If you are interested, please apply directly at IFS career portal https://www.ifs.edu.sg/careers/

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 2 - 3 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)