• All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
• Completion of daily shift certificates
• Weekly inspection of cleanliness of restaurant and all side stations
• Submit requisition of Front-of-House consumables to Operation Manager for approval

- Full handling of guest table & seating arrangement:

• Handles table reservation system
• Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Monitors restaurant activity to determine seating and dining flow
• Receive and confirm walk-in and online/phone reservations
• Usher guests to their tables and provide them with menus

2. Lead and supervise team of Supervisor and Crew

3. Maintain effective and efficient online POS & delivery order platforms

4. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Operation Manager

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Willing to work on holidays/work on shifts/change of shift

Able to work and stand for long hours

Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

Decent communication skills, both verbal and written.Excellent people skills.

Well-groomed, professional appearance.

Meeting with clients and conducting an initial assessment.

Explaining to new clients the principles and methods of reflexology.

Applying hands-on massage to patient’s feet and to a lesser extent their hands and ears.

Instructing the client in self-reflexology techniques to be practised at home.

Keeping detailed patient notes.

Setting out a plan of future treatment.

Advising patients to seek mainstream medical treatment where necessary.

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Responsibilities:

• Oversees the activities of other workers.

• Hires, trains, and evaluates new employees.

• Ensures that a company or department is on track to meet its financial goals.

• Reports to other executives or to the owner directly.

• Directs team or group leaders.

• Motivates workers through incentives and positive feedback.

• Develops and implements budgets.

• Prepares reports for management.

• Ensures workers have the resources to complete their work.

• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements:

• Performance management

• Project management

• Coaching

• Fostering teamwork

• Supervision

• Staffing

• Business knowledge

• Technical leadership

• Technical management

• Communication skills

• Prior management positions with various types of businesses

· Planning and Defining Scope

· Strong problem solving skills

· Critical thinking

· Identify workers to be further developed

· Activity Planning and Sequencing

· Resource Planning

· Developing Schedules

· Time Estimating

· Cost Estimating

· Developing a Budget

· Documentation

· Creating Charts and Schedules

· Risk Analysis

· Managing Risks and Issues

· Monitoring and Reporting Progress

· Team Leadership

· Strategic Influencing

· Business Partnering

· Working with Vendors

· Scalability, Interoperability and Portability Analysis

· Controlling Quality

· Benefits Realisation

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

To manage the daily operations of warehouse .

To manage the sales of the product .

to be a team player and be able to work under pressure

to be responsible for the work that is given

and to be responsible for production daily

to be able to help to manage our workers in the warehouse .

6 days work per week

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Willing to work on holidays/work on shifts/change of shift

Able to work and stand for long hours

Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

Decent communication skills, both verbal and written.Excellent people skills.

Well-groomed, professional appearance.

Meeting with clients and conducting an initial assessment.

Explaining to new clients the principles and methods of reflexology.

Applying hands-on massage to patient’s feet and to a lesser extent their hands and ears.

Instructing the client in self-reflexology techniques to be practised at home.

Keeping detailed patient notes.

Setting out a plan of future treatment.

Advising patients to seek mainstream medical treatment where necessary.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

• Able to work night shift

About the Role:
Are you a driven, growth-minded leader who thrives in a fast-paced environment? We’re looking for someone who can bring vision, energy, and strategy to our front of house, supporting our company’s ongoing expansion and success. With a blend of relationship-building skills, grit, and attention to detail, you'll be setting the tone for high-impact customer interactions and brand presence.

What You’ll Do:

• Master Lead Generation: Implement strategies to exceed customer acquisition targets.
• Build Brand Knowledge: Complete comprehensive training to become an expert in our products and marketing approach.
• Drive Engagement: Represent our brand in face-to-face marketing and customer acquisition.
• Amplify Brand Presence: Plan and manage events to boost brand awareness.

Perks & Benefits:

• Fast-Track Career Growth: Take advantage of abundant advancement opportunities as you grow into leadership roles.
• Travel Opportunities: Experience regional and international travel as part of our team.
• One-on-One Mentorship: Learn from top leaders who are invested in your success.
• Hands-On Training: Get all the support you need to thrive in the marketing industry.

What You’ll Bring:

• A strong interest in a high-energy, goal-focused sales environment.
• Confidence connecting with new people and a passion for results.
• Flexibility, including weekend availability—bring your enthusiasm, and we’ll provide all the training you need!

WerkSG is seeking an enthusiastic and results-driven Marketing Sales Executive to join our team. In this role, you’ll be responsible for identifying potential clients, understanding their marketing needs, and presenting our video production services as a solution. Your goal will be to drive revenue growth by building strong client relationships and closing sales.

Key Responsibilities:

- Client Acquisition: Identify and pursue new business opportunities to expand our client base.

- Sales Strategy: Develop and implement effective sales strategies to promote our video production services.

- Client Needs Assessment: Engage with clients to understand their goals, challenges, and marketing needs, aligning them with our video solutions.

- Proposal Creation: Prepare and present customized proposals and pitches that showcase the value of our video content.

- Relationship Management: Build and maintain long-term relationships with clients, ensuring their satisfaction and identifying opportunities for repeat business.

- Market Research: Stay updated on industry trends and competitors to strategically position our services in the marketplace.

- Sales Reporting: Track sales activities and progress, reporting on sales goals and targets to the management team.

- KPI Achievement: Consistently meet and exceed sales KPIs, including lead generation, client acquisition, and revenue targets, ensuring alignment with the company's growth goals.

Requirements:

• Proven experience in sales, preferably within a marketing, advertising, or media agency.
• Strong understanding of video marketing and the value it brings to clients’ branding efforts.
• Excellent communication and presentation skills, with the ability to articulate ideas clearly and persuasively.
• Self-motivated, goal-oriented, and able to work independently.
• Ability to build and maintain relationships with clients, with a focus on customer satisfaction.

This role will include Basic salary + Commission

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Job Description

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability • Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements:

• A university degree in Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

Job Description:

• Attend to walk-in customer
• Responsible for day-to-day customer service support; including sales order entry, invoicing and making sure that deliveries have been made
• Attend to enquries, create new customer account, following up quotation with present and new customer
• Provide general support to sales team including preparing admin work & quotation
• Process orders & maintain company websites / social media
• Housekeeping
• Services: Plan Printing, Laminating, Book Binding, Photocopying
• Warehousing: Replenish stock to shelves from 2nd storey
• To perform ad-hoc duties as & when required

Job Requirement:

• 5 days work <08:20am - 17:50pm> Monday - Friday
• Able to work independently, posses good multi-tasking skill
• Physically fit to climb staircases to carry down goods

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience, previous F&B sales experience will be an added advantage

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personalitn

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Descriptions

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability • Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements

• A university degree in Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

- perform daily stock take

- sales of jewelleries and watches

- ad hoc duties.

- shift work with colleagues

Job details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

Offer Ranged: $1000 - $8000 (with high commission)

Company Description

Hai Robotics is a robotics technology company committed to automating warehouses and factories with logistic robots. Its flagship product, HaiPick, is an autonomous case-handling robot (ACR) system that intelligently identifies desired totes and cartons and brings them to the workstation autonomously. With HaiPick, warehouses can be automated within 1-2 months, resulting in increased efficiency and storage density. The solution has been successfully applied in various industries including Fashion, 3PL, Retail, Electronics, and Healthcare.

Job Responsibilities:

• Handle customer after-sales service requests and complaints and resolve issues in a timely manner
• Maintain good communication and relationships with customers, understand customer needs and provide timely feedback
• Analyze after-sales service data, formulate improvement measures, and continuously enhance service quality and customer satisfaction.
• Develop and refine after-sales service processes and standards to ensure the quality and efficiency of after-sales services
• Maintenance Services: Replace spare parts, conduct inspections and maintenance, track and report issues, and provide service feedback.

Job Requirements:

• Nitec or Diploma and above, preferably mechanical engineering, mechatronic, automation, electronic engineering, or related fields.
• At least 3 years of work experience in a relevant field, preferably experience in after-sales service and maintenance
• Possess excellent communication skills and team management abilities, able to effectively coordinate and lead a team to achieve work objectives.
• Strong problem-solving skills and customer service awareness, able to quickly respond to customer needs and provide satisfactory solutions.
• Familiar with robotics, warehousing, logistics, or related fields, with a deep understanding of after-sales service processes and standards
• Basic English and Mandarin language proficiency