• Making & receiving customer inquiry calls
• Handling customer complaints
• Collecting & analysing customer feedback
• Responding to customer reviews
• Support software training & software installation
• Prepare report for sales team for grants claim
• Prepare reports for customers
• Data analytics for software & product accuracy
• Back-end QC check for new installation project
• Observe & monitor for server performance
• Arrange booking with the customer

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
*

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy

• Quarterly events and bonding workshops
• Great Team Spirit
• Big and cohesive division
• Comprehensive Training
• Dynamic Working environment
• Central Location (at Orchard)
• Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements

• Minimum Diploma/Degree in any discipline.
• Have the passion to liaise with people from all walks of life.
• On Job Training provided.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The intern will be handling the following brands under the ladies skincare and men's grooming categories: Bifesta, Saborino, GATSBY, LUCIDO

About us

Founded in 1927, Mandom Corporation is a Japanese manufacturer and distributor of consumer products. From hair wax, cosmetics to shampoo, there is something for everyone to meet their daily needs. Some of the brands under our belt are: GATSBY, LUCIDO-L, Moist Diane and Heroine Make. As a company which focuses on Oyakudachi (dedication to service), we strive to provide the best quality products at affordable prices to consumers.

What to expect

As our Brand Marketing intern, you will get to work on brands under the Ladies’ skincare and men’s grooming categories. The brands you will be assisting in are: Bifesta, Saborino, GATSBY, LUCIDO.

Under the guidance of experienced marketers, you will get to understand the internal workings of the Fast Moving Consumer Goods (FMCG) industry, and be introduced to the world of digital and trade marketing. Aside from being involved in the conceptualization and execution of marketing campaigns, you will also play a key role in ensuring that the day to day operations within the marketing teams runs smoothly.

This is the perfect opportunity to understand how the textbook theories you are studying now can be applied to the real world.

Keen to embark on this rewarding and insightful journey? Send in your resumes now!

You will be assisting the Ladies Skincare and Men’s Grooming teams in the following areas:

Digital Marketing

· Manage, plan and execute brands’ social media content on various social media platforms to deepen communication with target audience with latest offerings and trend

· Monitor social media platforms for trending news and ideas

· Develop and design digital marketing materials (i.e. EDM, Website artworks and etc)

Trade Marketing

· Support in the conceptualization and liaising with creative agency to develop visually impactful designs for in store displays and events

· Liaise with internal and external stakeholders to roll out marketing projects

· Provide support for trade marketing needs to enhance store visibility and exposure

Campaign Management

· Assist with consumers activations such as workshops, events, in-store activations

· Curate and liaise with Key Opinion Leaders (KOLs) for PR seedings and manage logistical arrangements

· Create briefs for paid engagements/sponsored posts

· Prepare new product labels, documents and assets for Ecommerce listing

Data Analysis

· Conduct market research to understand and identify Ladies’ skincare and men’s grooming consumers trends

· Prepare and present monthly competitors analysis report

Operational Support

· Support the marketing teams in daily administrative tasks

· Assist in any other ad hoc tasks assigned

Who we are looking for

· Undergraduates majoring in Marketing / Communications and New Media

· Able to on a full-time or part-time basis (4 days per week) from January to June 2025

· Possess a strong passion in the Fast Moving Consumer Goods (FMCG), ladies skincare and men’s grooming categories

· Possess strong analytical skills, good interpersonal, communication and writing skills

· Has an eye for details and aesthetics

· Strong organizational and multi-tasking skills, with an ability to prioritize time-sensitive tasks

· A motivated team-player who is creative, meticulous, resourceful and is able to work independently

· Familiarity with social media management (Instagram, Facebook, TikTok and Lemon8) is a plus

· Knowledge and experience in graphics creation software, such as Canva, Adobe Photoshop, Illustrator etc is a plus

What we offer

· Hybrid work arrangements

· Flex time (Flexible start and end time for work)

SALES SUPERVISOR NEEDED AT OUR ESTABLISHMENT. 5.5 DAYS WEEK. 10 AM TO 8PM. 6 DAYS OFF PER MONTH.

SALARY$2500. STATION AT B1-159 LUCKY PLAZA. INTERESTED PLS CALL69803022 FROM 10AM TO 530PM FOR INTERVIEW.

Role Description

This is a full-time on-site role for a Sales/Business Development Specialist at LEAPS by HRnet in Singapore. The specialist will be responsible for developing and executing strategic sales and marketing initiatives to identify, qualify, and convert leads into profitable client engagements. This role requires a strong understanding of the HR consulting industry, excellent communication and relationship-building skills, and the ability to achieve ambitious sales targets.

Responsibilities

Market Analysis and Lead Generation

• Conduct market research to identify and understand target client segments within the HR consulting industry.
• Develop and implement a comprehensive lead generation strategy, leveraging various channels (e.g., networking events, industry conferences, digital marketing campaigns, cold calling).
• Qualify leads by assessing their needs, budget, and decision-making authority.
• Build and maintain relationships with key industry influencers and potential referral partners.

Sales Process Management

• Manage the entire sales cycle, from initial lead qualification to proposal development and closing deals.
• Develop compelling sales presentations that effectively communicate the value proposition of the firm's HR consulting services.
• Negotiate contracts and pricing with clients to ensure win-win outcomes.
• Oversee the sales pipeline and maintain accurate sales forecasts.
• Identify and address potential sales objections and roadblocks throughout the sales process.

Client Relationship Management

• Build strong relationships with potential and existing clients, understanding their unique HR challenges and objectives.
• Act as a trusted advisor, providing insights and solutions that address client needs and align with the firm's consulting expertise.
• Maintain regular communication with clients throughout the sales cycle and after deal closure.

Strategic Initiatives

• Collaborate with the marketing team to develop and implement co-marketing initiatives to generate leads and brand awareness.
• Track and analyse sales data and metrics to identify trends and areas for improvement in the sales process.
• Assist in developing sales collateral and marketing materials to support sales efforts.
• Stay informed on industry trends and competitor activity to identify new business opportunities.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales or business development, preferably within the HR consulting industry.
• Proven track record of exceeding sales targets and achieving revenue growth.
• Strong understanding of the HR consulting industry and its value proposition.
• Excellent communication, presentation, and interpersonal skills with the ability to build strong relationships with clients and internal stakeholders.
• Excellent negotiation and persuasion skills.
• Strong analytical and problem-solving skills.
• Proficient in CRM software and sales prospecting tools.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• To meet monthly sales goals by finding leads, building a client list, and turning prospects into clients.

• To identify key decision-makers at clinics to promote Cord Tissue Storage

• To build and maintain good relationships with clients, partners, and customers.

• To follow up with customers from sign-up to delivery, before and after sales.

• To handle leads by setting up home presentations, organizing Kit boxes

• To attend and represent the company at baby events, seminars, and other relevant functions.

• To complete other tasks as assigned by supervisors.

Requirements

• Possess at least diploma in any science field.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

1. Trade Marketing Support

• Support the Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
• Develop advertising materials for POSM, digital, and social media channels.
• Assist in creating sales support materials and retail in-store promotions.

1. Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

• Support the Marketing Director in implementing local store marketing, weekly promotions, and activities to drive foot traffic and sales in the Gourmet Retail Shop and QB Food online store to meet assigned sales targets.
• Plan weekly promotions for the Gourmet retail shop and QB Food online store (including selecting the right mix of products and setting pricing).
• Assist in overseeing retail merchandising efforts for optimal product display and sales.

1. Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.
• Monitor and troubleshoot app performance issues for optimal functionality.
• Collaborate with UX/UI designers to enhance user interfaces and overall user experience.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Duration: 6 months

Location: Great Word City

Working hour: 5 day office hours

Salary: Up to $2.8K

Job Scope:

•Support and execute strategic marketing plans and activities based on market research and competitive analysis.

•Work closely with the Digital team to develop overarching digital strategies, covering SEO, SEM, marketing databases, email marketing, social media, and display advertising campaigns.

•Work with the countries to conduct audits on marketing activities, particularly paid marketing and SEO, across markets to identify areas for improvement and ensure compliance with corporate standards.

•Create and develop digital assets for website, email newsletters and social media posts.

Job Requirement:

• Min. A level/ Diploma in any relevant field

•Knowledge in areas such as brand marketing, digital marketing analytics, or content marketing are highly desirable.

•In-depth understanding of digital marketing tools and platforms, including SEO, SEM, social media, and email marketing. Experience in the use of marketing tools like Canva, Campaign Monitor, Google Analytics, Wordpress, etc. will be an added advantage

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Are you passionate about fashion and looking to join a dynamic team?

We're hiring a Sales Assistant to join our luxury golf wear shop in central Orchard.

Position: Shop Sales Assistant

Working Hours: 11am - 8pm, 6 days a week

Salary: Basic $2k + Team-based Commission

About Us:

We specialize in luxury golf wear brands from Korea, offering high-quality apparel for fashion-forward customers.

Requirements:

Only for male SC, SPR, LTVP and Malaysian

No specific golf knowledge required

Preferred experience in retail sales

Enthusiastic, customer-focused attitude

Able to work as part of a team

Perks:

Competitive salary package

Opportunities for growth and development

Joining a passionate team in a vibrant retail environment

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Executive / Manager is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Event / Catering / Sales Manager or Executive. Candidates with more years of relevant work experience may be considered for Senior Event Sales Manager role.
• Good problem solving, administrative and interpersonal skills are a must.

• Client Consultation: Engage with potential and existing clients to understand their technical requirements and challenges.
  Provide expert advice on product features, capabilities, and suitability based on client needs.
  
• Solution Design and Presentation:Develop and present tailored solutions that address client requirements and demonstrate the value of our products or services.
  Create and deliver technical presentations, demonstrations, and proof of concepts.
  
• Technical Support:Assist the sales team in preparing proposals and quotations by providing technical insights and ensuring accuracy.
  Address technical questions and concerns from clients throughout the sales process.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy:

Quarterly events and bonding workshops

Great Team Spirit

Big and cohesive division

Comprehensive Training

Dynamic Working environment

Central Location (at Orchard)

Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements:

• Minimum Diploma / Degree in ANY discipline
• Possess good communication skills
• Passion in interacting with people from diverse background
• No prior experience required, training will be provided
• Able to start work immediately or on short notice will be advantageous

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HR Recruitment Executive

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

This role reports to the Marketing & Communications Manager, supporting various PR and communication activities for GMT Singapore and the Southeast Asia region.

Responsibilities:

· Executes marketing and PR activities for GMT Singapore and Southeast Asia

· Garners qualitative editorial support / photoshoots via engagement at different levels across different outreach plans

· Collaborates with the TMM team to review lightbox rotations and window animation proposals to ensure alignment of visual and communication strategy

· Supports the execution of events, exhibitions, POS openings, coordinating the various activities with the marketing, commercial and retailer teams of PPSA

· Coordinates with the commercial team on the delivery of watches to support events.

· Coordinates with the TMM team and executes the activities for the POS openings.

· Prepares press releases / advertising materials, publications, invitations and post-event reports of press, retailer and institutional events

· Assists in processing invoices and budget monitoring and reporting

· Supports retailers’ events and service centers with gifts, packaging and publishing materials. Monitors and manages the related inventory

· Translates documents from French to English

Requirements:

· Diploma / Degree in Marketing, Business Administration, or related discipline, preferably with relevant marketing and visual merchandise experience

· Knowledge of communication / marketing principles and commercial logic

· Excellent communications skills, both written and verbal

· Excellent organisational and time-management skills

· Ability to work in fast-pace and changing environments

· Strong analytical skills

· Ability to coordinate third party vendors requirements, deliverables and budgets (agencies, contractors and retailers)

· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

· Proficiency in French is a must

· Available for a 6-month contract (Jan to June 2025)

1. Content Creation:

- Develop and curate engaging and relevant content for MEA social media platforms (Instagram and TikTok). Instagram contents include posts, stories and IG reels.

- Plan monthly social media content calendar to ensure a consistent posting schedule and coordinate content releases with key dates, events and marketing campaigns.

- Produce visually appealing images, videos, and captions that resonate with MEA image and audience.

- Design collaterals for our seasonal events/menu (e.g. pop up events banners, store posters).

- Collaborate with media team to plan and execute photo and video shoots for products.

2. Strategy Development:

- Propose and execute campaigns and promotions that are aligned with MEA overall marketing goals.

- Identify and analyze trends and competitor strategies to adapt and optimize content strategy.

3. Influencer Collaboration

- Identify and collaborate with relevant influencers to expand the brand's reach and credibility.

5 days work week

Conducive and friendly environment Attractive benefits

interested applicants, kindly WhatsApp

97200099 or email to [email protected]

MIS Studio is a solutions-driven digital agency based in Singapore. We cover a spectrum of technology services such as building web apps, websites, AI-powered functions, AR/VR experiential solutions, mobile apps and many more. Above all, we have a keen focus in Magnolia CMS implementation, providing platform integration, front-end, and back-end services, as well as best-practice consultancy.

With a proven track record of helping big businesses achieve their digital goals, our dedicated team of professionals and architects bring clarity and simplicity to digital strategies.

Role Description

This is a full-time hybrid role for a Marketing and Communicaitons (Marcoms) Manager at MIS Studio. The Marcoms Manager will be required to

- Lead, coach and manage the MIS Studio brand

- Create and manage all marketing materials and collateral in line with brand direction

- Implement online marketing activities including social media, SEO/SEM, demand generation, lead generation, etc

- Periodic reporting of the effectiveness of various campaigns

- Generate reports and offer performance & improvement insights

- Grow organic traffic to the website and increase digital footprints

- Plan and execute partner events as well as any on-site marketing events

Experience in Digital Marketing (SEO, GA4, Social media etc) is a must. ATL BTL experience in preivous agencies is a plus

Qualifications

· Prior experience in brand managment is a must

· Robust knowledge of all aspects of digital marketing

· Experienced in executing events and maintaining partnerships

· Strong understanding of the tech industry is fundamental to the success of this role

· Analytical and able to present insights and findings

· Tech-savvy and able to pick up tech tools easily

· Excellent written and verbal communication skills

· Strong organizational and multitasking abilities

· Willing to travel overseas for work and client meetings

· Above all else, we prioritize character and work ethics the most

Job Description

• To work with sophisticated audience comprised of surgeons and healthcare professionals.

• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs

• To Identify the needs of new prospects and develop appropriate responses

• To Cross-sell additional products or manage new product introductions as they become available

• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.

• To Maintain training in product features/benefits, and other critical business applications

• To Collect competitive data and remain current on industry, customer, and competitive trend

• To Participate in professional association meetings outside of regular business hours, as required

Requirements

• Must possess at least Degree

• Good analytical and questioning skills coupled with ability to develop and implement sales strategies

• Strong in interpersonal, communication and influencing skills

• Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Identify and assess potential candidates
• Conduct interview and manage selection procedures
• Design job descriptions and interview questions
• Organize and attend recruitment events
• Lead discussions in quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates
• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

* Entry Level, Training Provided *

Requirements:

• Min. Diploma / Degree in any Discipline
• Able to work in teams
• Good communication skills will be advantageous!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HR Recruitment Executive

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

The Team

Cundall’s Business Development and Marketing team play a critical role across the global business. The team work across the 26 offices, 12 services and 11 sectors to ensure Cundall continue to be recognised as a world leading expert in innovative and sustainable design engineering.

This is made possible by the team’s open and collaborative approach to dialogue and creative thinking and our shared ambition to collectively, achieve great things.

The Role

In line with the continuing growth of our business, we are looking to appoint an experienced individual to play a key role based in our Singapore office, providing strategic leadership as well as day-to-day operational management.

The role includes supporting the development, implementation and evaluation of marketing and business development strategies to ensure we maintain existing clients, drive the acquisition of new clients and raise the profile of the practice in the external market place. This means working alongside business leaders to develop marketing and business development strategies for the Practice and implementing these strategies personally and through the sector team.

The role will also include involvement in the bids and proposals process, business to business (B2B), working with the submissions team and fee earners, as well as the opportunity to oversee large-scale projects.

The Skills

Degree-qualified, with experience in a marketing and/or business development role, you have also proven yourself in professional services and/or a consultancy environment and gained experience of working with marketing/ CRM databases.

You have demonstrated your ability to think and work strategically and to co-ordinate and supervise the activities of others to achieve objectives. Crucially, you have an outstanding ability to connect and work with internal and external stakeholders, develop relationship to achieve strategic objectives. You have built and continuously developing your network within the industry for greater collaboration and industry intelligence sharing.

Your written and verbal communication skills are essential, a proven track-record of influencing senior stakeholders in an assertive but diplomatic manner.

A post-graduate qualification in marketing and/or experience in the built environment sector would be advantageous.

Responsibilities

• Develop, implement, and execute a comprehensive strategy to transform atrium events into profitable ventures, including budget management, revenue forecasting, and cost control measures.
• Identify, negotiate with, and manage relationships with suppliers, vendors, and service providers to ensure the delivery of high-quality services while optimizing costs.
• Collaborate with marketing and business development teams to attract prominent brands to participate in atrium events, creating win-win partnerships that enhance their exposure and contribute to event revenue.
• Work closely with landlords to align event objectives with property goals, ensuring seamless event execution while maintaining positive relationships with tenants and property management.
• Oversee the end-to-end planning, coordination, and execution of atrium events, ensuring exceptional attendee experiences, adherence to brand guidelines, and alignment with revenue targets.
• Collect, analyse, and interpret event data and attendee feedback to identify opportunities for improvement, refine strategies, and make data-driven decisions.
• Lead an operations team and support staff, providing guidance, mentorship, and fostering a collaborative and innovative work environment.
• Ensure all events comply with local regulations, health and safety standards, and company policies.

Requirements

• Possess strong business acumen
• Experience in planning, organizing, and executing large-scale events.
• Excellent communication and interpersonal skills for liaising with suppliers, brands, landlords, and tenants.
• Ability to develop and implement effective event strategies aligned with business objectives.
• Proficiency in data analysis tools to measure event performance and make data-driven decisions.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Assist in planning and executing marketing campaigns for 3rd party brands.
• Coordinate promotional activities for brand partners.
• Create advertising materials for in-store, digital, and social media channels.
• Help develop sales support materials and in-store promotions.
• Plan weekly promotions for a retail shop and online store to drive sales.
• Assist with retail merchandising for better product displays.
• Support maintenance and updates of marketing apps; troubleshoot performance issues.

Requirements:

• Minimum Dip/Deg in Marketing/Business with at least 2 years of marketing working experience, preferrably in FMCG/Retail.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Create sales opportunities
- Maintain database of sales leads
- Assist to schedule sales engagement appointments for the sales team
- Collect customer data to support the administration of customer acquisition programmes

Manage sales activities to achieve sales
- Provide responses to first-level customer enquiries
- Prepare information packages and sales kits to support sales engagement
- Assist to prepare sales-related documents to support sales process
- Prepare sales contracts for renewal

Manage client relationships
- Follow up with guests and/or customers on their booking requirements
- Collate guest and/or customer satisfaction level for review
- Collate data on customer purchasing behaviour and characteristics to support customer data analysis

Support sales administration operations
- Maintain database of guests and/or customers
- Administer inventory control of collateral materials and corporate gift items
- Generate sales reports for management reporting

Job Descriptions

• Achieving monthly sales, delivering service and operations excellence
• Engages in innovation and productivity initiatives for the store
• Drive seamless customer experience across channels
• Sales Associate handles order fulfilment processes for customers in-store and online
• Communicates well and thrives in a team environment.

Job Requirements

• 2-3 years sales working experience
• ‘O’ Level/ Diploma or relevant qualifications
• Pleasant and well-groomed
• Sales Associate operates in a fast-paced, diverse, and customer-centric store environment (drive, efficiency, and assertiveness)
• As the first point-of-contact in store, he/she serves as the ambassador of the organization (Highly motivated and service-oriented individual)
• Good communication and interpersonal skills

Benefits

• There is AWS and CNY bonus

Working hours

• 10am-7pm / 1pm-10pm Alternate between 5 and 6 days work week

Requirement

• Knowledge in areas such as brand marketing, digital marketing analytics, or content marketing are highly desirable.
• Highly driven, collaborative and has good time management.
• Excellent communication, analytical and interpersonal skills.
• In-depth understanding of digital marketing tools and platforms, including SEO, SEM, social media, and email marketing. Experience in the use of marketing tools like Canva, Campaign Monitor, Google Analytics, Wordpress, etc. will be advantageous.

Description

• Support and execute strategic marketing plans and activities based on market research and competitive analysis.
• Ensure alignment with the company’s brand positioning, guidelines and values throughout the Group.
• Work closely with the Digital team to develop overarching digital strategies, covering SEO, SEM, marketing databases, email marketing, social media, and display advertising campaigns.
• Work with the countries to conduct audits on marketing activities, particularly paid marketing and SEO, across markets to identify areas for improvement and ensure compliance with corporate standards.
• Create and develop digital assets for website, email newsletters and social media post

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

About the Role

CHANEL is committed to safeguard the incomparable quality of each creation.

Engage the consumer of today and tomorrow of the brand by providing unsurpassed services to all clients showcasing the eminence of Chanel products and our artisanal savoir faire.

Reporting to the Quality Control & After Sales Service Manager Supervisor, this position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team.

What impact you can create at Chanel

Manage Quality Control and Repairs (Fashion)

• Working in collaboration with the Global/ Regional team, to disseminate product quality alerts to relevant business partners.
• Work with Product/Retail & DC teams, organize and monitor QC process on all incoming and outgoing shipments for Fashion & WFJ products
• Submit monthly and ad hoc Quality and repair issues reports to Global/Regional for quality analysis
• Work with Local/Regional/Global teams on repair feasibilities and follow-ups
• Organize and coordinate QC and Repair schedules to meet deadlines
• Ensure highest standards in all aspect of the service provided throughout the repair process
• Adherence to brand guidelines and quality standards

Develop Exceptional Customer Care Solutions

• Elevating the after sales experience & delivering exceptional After Sales Service experience with the ability to offer Quality Assurance and repair feasibility advice and escalate issues, where necessary.

Foster Innovation & New Initiatives

• Liaise with Global/Regional/other markets on best practices, adaptations, and local requirement and standard throughout entire project execution, respecting the project schedules and work plan
• Support new system implementations, and perform UAT and project review and submit reports to Global/Regional teams.
• Support project performance to identify areas for improvement, and propose adjustments as needed.
• Provide project updates on a regular basis to various stakeholders about strategy, adjustments, and progress.

Operational Excellence

• To optimize and improve processes and the overall approach to meet KPIs and SLAs by monitoring backlog reports and follow up with respective parties
• Collaborate with retail team to share QC and repair topics during morning briefings
• Ensure policies, operational standards and procedures are understood and adapted whilst proposing improvements as relevant.
• Support ad-hoc duties and back up for team members.

You are energized by

• Working in a highly collaborative environment. Being a true partner to the business stakeholders across the organization.
• Enthusiastic about new technology and data, to improve processes and standards of After Sales Service
• An environment that advocates listening, co-creation, inclusiveness, user-centricity, and agility in designing holistic solutions
• A workplace where we provide you opportunities to drive values in areas where you are good at and support you to be at your best.

What you will bring

• At least 3 to 5 years of relevant experience in after sales and/ or product quality control or project management roles.
• Critical thinking, problem solving and analytical skills to better understand the business landscape and evolving client expectations and identify opportunity to enhance client experiences.
• Resilience in dealing with difficult situations and a willingness to reflect and embrace continuous self-improvement and development whilst encouraging and guiding the team to do the same.
• Good communication skills & Tech Saavy with the ability to navigate operating systems across platforms and channels
• Client- Centric & thrives working in a fast-paced and dynamic environment

What Chanel can offer you

• The opportunity to work with one of the world's most iconic luxury brands.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Job Description:

• Act as a liaison between sales/customers and internal teams.
• Manage inbound escalations and communicate resolutions to customers.
• Support sales with quotes, order issues, and special price requests.
• Resolve invoicing problems with customer service and accounting.
• Provide market updates and report in monthly sales meetings.
• Handle ITQ/Tender submissions and demo logistics.
• Oversee supply center stock and 3rd party vendor surveys.
• Own order admin functions for the BID sales team.
• Perform other tasks as needed.

Mon to Fri – 830am to 530pm

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination / Order Fulfilment experience
• Experience in handling of SAP and salesforce preferred
• Handle ITQ/Tender submissions preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599