Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities:

1. Develop and maintain relationships with existing clients while implementing marketing strategies to attract new customers.
2. Stay updated on global oil and energy market trends, conducting research and analysis to identify business opportunities in bunker supply.
3. Possess a thorough understanding of the international bunker business including ports, suppliers, owners, charterers, and relevant regulations.
4. Utilize knowledge of oil market dynamics and marine fuel pricing strategies, along with an understanding of the maritime shipping industry.
5. Create effective marketing materials to promote services and value propositions to both existing and potential customers.
6. Manage the entire sales process including quoting, negotiating, confirming, delivery, and post-delivery support.
7. Monitor customer credit lines, payment performance, and assist with collections if necessary.
8. Handle disputes or claims resolution as needed.
9. Assist in the training and development of junior staff and trainees.
10. Adhere closely to company group policies and procedures.

Requirements:

1. Bachelor’s degree in business, marketing, or a related field, or equivalent professional qualification.
2. Minimum of 2 years of experience in a similar sales/marketing role.
3. Preference for candidates with a background in the oil and gas industry.
4. Strong written and oral communication skills, with the ability to clearly express ideas.
5. Excellent analytical skills to analyze market trends and customer needs.
6. Exceptional interpersonal skills to build and maintain relationships.
7. Organized with excellent follow-up skills.
8. Proficiency in MS Office suite.

Reporting to the Business Manager, this position is responsible for supporting SEACAD Technologies’ business unit to drive growth and brand presence in Singapore. This position will assist all trade & digital marketing efforts to facilitate market expansion and channel growth through driving effective brand strategies.

• Assist in streamlining social media accounts for local market – LinkedIn / Facebook / YouTube / Instagram
• Contribute to the creation of email campaigns, social media and other marketing-related content
• Develop relevant communication collaterals tailored to company’s target market
• Help with the planning and hosting of marketing events and assess event results against ROIs and KPIs
• Assist on timely marketing reports

As a Marketing Executive, you will be assisting in the development and execution of all brand & marketing strategies, campaigns and tactics that communicate brands’ philosophy, drive traffic online and offline, sales and brand loyalty.

Responsibilities

• Conceptualise and develop campaigns that strengthen brand positioning, increase brand presence and optimise brand experience, both online and offline.
• Plan yearly marketing calendar and budget for each respective brand.
• Timely execution of overall marketing calendar for all brand & marketing strategies, campaigns and tactics that communicate brand philosophy, drive traffic both online and offline, sales and brand loyalty.
• Work collaboratively with in-house or external design agencies to execute designs and creative contents.
• Communicate with all internal departments, liaison with mall A&P teams on ad spaces and mall campaigns.
• Analyse and evaluate effectiveness of each activation, as well as all digital marketing campaigns and partnerships (with malls and online delivery platforms) developed for each respective brand.
• Increase sales channels and online brand presence; drive traffic online social media channels to create awareness and increase followers as well as offline to increase footfall at all retail outlets, launch of online delivery partners and craft promotion and online pricing strategy.
• Manage and build good relationship with key media for PR coverage of important events/activities.
• Plan and prepare monthly social media calendar for respective brand.
• Prepare marketing collaterals, articles, corporate video, brochures and presentation materials that are aligned with brands’ philosophy.
• Manage backend systems of website, e-Commerce, e-Menus, POS, merchant portals of collaborating partners, CRM and social media platforms.
• Generate and prepare weekly and monthly marketing reports comprises of consumer insight for Management’s business review and strategic planning for all brands vs. competitions.
• Prepare brand book, packaging guidelines, marketing collaterals, articles, corporate video, brochures and presentation materials to communicate new brands to be launch in the markets.
• Provide support to corporate sales and customer service functions.

Ever Triumph is currently seeking a Sales Executive for a full-time hybrid role, located in Singapore with flexibility for some remote work. The successful candidate will be responsible for developing and executing sales strategies and tactics, identifying new business opportunities, building and maintaining strong relationships with clients, and achieving sales targets. The Sales Executive will work collaboratively with cross-functional teams to ensure client satisfaction and will stay up-to-date with industry trends and best practices.

Qualifications

• Diploma in Sales, Business Administration, Marketing, or a related field
• Proven B2B sales experience, preferably in the sports industry
• Demonstrated ability to develop and execute successful sales strategies and tactics
• Excellent communication and interpersonal skills, with a customer-centric mindset
• Strong analytical and problem-solving skills, with the ability to think creatively and strategically
• Proficient in Microsoft Office Suite
• A team player with a self-motivated, results-driven approach
• Fluency in English and a second language is preferred

If you are a highly motivated individual with a passion for sports and a proven track record of sales success, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

About Durapower:

Durapower, a trailblazer in the energy storage solutions industry, has been a driving force for 14 years, marked by innovation and global impact. Recognized by Enterprise Singapore for its growth potential, Durapower operates at the forefront of electric mobility and renewable energy applications.

With a presence in key regions like Netherlands, Singapore, Thailand, and Southeast Asia, Durapower's manufacturing hub in China, coupled with its robust R&D team in Singapore, positions the company as a leader in the field. Recent substantial investment from Banpu Next further propels Durapower's global expansion initiatives.

Roles & Responsibilities:

· As a Business Development Manager specializing in Energy Storage Systems for Commercial Electric Vehicles, you will play a pivotal role in expanding Durapower's footprint in various segments, including Automotive Buses, Autonomous Guided Vehicles, Cranes, and Port Equipment. Your responsibilities will include:

· Make use of market research and competitive analysis in segments mainly on Commercial Electric Vehicles (CEV), Heavy Duty Applications, Marine, Harbour Operations, Energy Infrastructure, Microgrids, Commercial and Industrial, Residential, Telecom, and UPS.

· Stay abreast of emerging segments, international regulations, and industry trends, with a focus on the Asia Pacific region.

· Develop and execute go-to-market strategies in collaboration with international partners.

· Contribute to product strategies aligned with market demands and trends.

· Work closely with System Engineers & Project Management efforts for strategic initiatives.

· Support process improvement initiatives to enhance operational efficiency.

· Collaborate closely with the Business Development and Marketing functions to drive growth.

· Establish and nurture relationships with key stakeholders in the industry.

Requirements:

· Bachelor’s degree in Engineering with Commercial Sales Acumen.

· 5-15 years of experience in strategy, technical sales, or consulting.

· Preference for candidates with project sales pursuit capabilities and segment-specific experience in Commercial Electric Vehicles, Energy Storage Systems/Stationary projects, power conversion, or battery/energy management systems.

· Experience working collaboratively with diverse cultures.

· Travel may be up to 25%.

Commercial-Techno Expertise

· Commercial Electric Vehicle (CEV) in APAC Sales fundamentals and project pursuits and secondary sales development for Energy Storage Systems (ESS) with lithium-ion battery.

· Other than Sales, active participation on know-how on proposal process and integration of battery cells, battery modular systems packs to system integration with other Electrical / Electronics subcomponents and monitoring systems.

· Participate in protecting and construing contractual obligations on commissioning and maintenance support of battery storage in project applications know-how.

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

As a Marketing Executive, you will be assisting in the development and execution of all brand & marketing strategies, campaigns and tactics that communicate brands’ philosophy, drive traffic online and offline, sales and brand loyalty.

Responsibilities

• Conceptualise and develop campaigns that strengthen brand positioning, increase brand presence and optimise brand experience, both online and offline.
• Plan yearly marketing calendar and budget for each respective brand.
• Timely execution of overall marketing calendar for all brand & marketing strategies, campaigns and tactics that communicate brand philosophy, drive traffic both online and offline, sales and brand loyalty.
• Work collaboratively with in-house or external design agencies to execute designs and creative contents.
• Communicate with all internal departments, liaison with mall A&P teams on ad spaces and mall campaigns.
• Analyse and evaluate effectiveness of each activation, as well as all digital marketing campaigns and partnerships (with malls and online delivery platforms) developed for each respective brand.
• Increase sales channels and online brand presence; drive traffic online social media channels to create awareness and increase followers as well as offline to increase footfall at all retail outlets, launch of online delivery partners and craft promotion and online pricing strategy.
• Manage and build good relationship with key media for PR coverage of important events/activities.
• Plan and prepare monthly social media calendar for respective brand.
• Prepare marketing collaterals, articles, corporate video, brochures and presentation materials that are aligned with brands’ philosophy.
• Manage backend systems of website, e-Commerce, e-Menus, POS, merchant portals of collaborating partners, CRM and social media platforms.
• Generate and prepare weekly and monthly marketing reports comprises of consumer insight for Management’s business review and strategic planning for all brands vs. competitions.
• Prepare brand book, packaging guidelines, marketing collaterals, articles, corporate video, brochures and presentation materials to communicate new brands to be launch in the markets.
• Provide support to corporate sales and customer service functions.

About the role

• We are looking for an enthusiastic and passionate Marketing Executive.
• Proven working experience in digital marketing.
• Up to date with the latest marketing trends, platforms and best practices

Responsibilities:

• Work closely with the creative team in planning and executing marketing campaigns
• Create, edit, publish and share engaging content across all channels that follows brand guidelines
• Strategize, monitor and manage all social media platforms to grow brand awareness and improve customer experience
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Maintain and grow brand partnerships / influencer collaborations to create campaign through influencer marketing.
• Analysing weekly marketing performance and social media metrics with tracking systems to determine efficacy and areas for improvement
• Ad hoc work is to be expected

Requirements:

• Familiar with Facebook/ Google /ASM channel Ad Operations
• Experience building out email and text marketing campaigns
• Familiar with using various advertising platforms, analyzing campaign data, conducting A/B tests, and making data-driven optimizations to improve the performance of ad sets.
• Knowledge and experience in social media management is essential
• Enjoys brainstorming and developing ideas through to completion
• Stays up to date with the latest digital and social trends
• Ability to work independently in a fast-paced setting under tight deadlines with strong project and time-management skills and able

Job information:

• Full-time, 5 days work
• Office hours: 9 - 6pm
• Location: Next to Tai Seng MRT
• Collaborative work culture

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Sales Engineer

Aflex Ships Equipment Pte Ltd was established in year 2003 with the base in Singapore and regional offices in Malaysia, Indonesia, Shanghai, Hong Kong, India, Dubai and Netherlands. We are one of the leading suppliers focusing on the delivery of quality and cost-effective pumps and parts to Marine and shipping industry.

We are an accredited ISO 9001:2015 company. Our core competencies include supplying all types of marine pumps, pump spares and pollution control equipment. In addition, we offer pump testing and pump seal conversion.

We are now seeking a potential candidate who desires to pursue his/her personal development and a challenging & rewarding career in our dynamic company. Products training will be provided for the newcomers.

Job description:

• To visit client, establish contacts and relationships in marine and shipping industry.
• To promote our products and services to the client.
• To bring in the enquiries, enquiries will be assisted by Indoor Sales Support.
• Able to communicate well with different age group, races and genders clients.
• Like to interact with people.
• Any other Ad hoc task.

Job requirement:

• Minimum 2 year Business Development or Sales Experience, candidate without experience are welcome.
• Aggressive in sales, constantly visit and call customer.
• Outgoing and good communication skills.
• Positive attitude and adaptable to changes.
• Self driven, self motivated, team player, organized.

Other Information:

• Working Days: 5 working Days ( Monday to Friday)
• Working Hour: 9am to 6pm
• Friday Dress Code: Business Attire
• Staff Benefit: Flexi Plan Package

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Duties and Responsibilities

• Collect and input data into marketing databases and spreadsheets

• Help maintain accurate and up-to-date records of customer information, market research, and campaign performance metrics

• Assist in the preparation of regular marketing reports and analytics

• Preparation of physical marketing collaterals

• Updating of operational forms

• Prepare purchase orders, invoices, and expense reports for approval and processing

• Assist in conducting market research and competitive analysis to gather insights to support marketing strategies

• To perform any other ad hoc duties as assigned from time to time

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

Job Details:

• Basic Salary: $2,500 + High Commission

• Location: One of the bank branches you will be stationed in.

• 6 working days (But may only need to work a half day on Saturdays) – 11AM to 7PM or 10AM to 6PM

Job Responsibilities:

• Promote sales of financial institution credit cards and personal loans to clients based on their needs.

• Follow up with customers regarding their application

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

FirstCom Academy is an approved training provider, offering short and effective WSQ courses with a proven track record in enabling individuals and SME businesses after course completion.

Successful candidate will be responsible for their individual KPI, and not limited to the following:

• Assist internal staff members with enquiries related to sales payment terms, internal CRM system.
• Coordinate with relevant departments to fulfill orders efficiently and resolve any issues or delays.
• Address staff inquiries regarding payment terms, billing processes, and account statements.
• Provide clarification and guidance on payment procedures, including invoice generation, payment methods, and overdue payments.
• Collaborate with the finance department to resolve payment-related issues and discrepancies.
• Serve as a point of contact for internal staff members regarding the Training Management System (TMS).
• Offer training and support to users on navigating the TMS platform, including course registration, tracking progress, and accessing resources.
• Troubleshoot technical issues and escalate complex problems to the IT department or TMS vendor as needed.
• Respond promptly and professionally to staff inquiries via email, phone, or in-person interactions.
• Maintain a high level of customer satisfaction by providing accurate information, resolving issues effectively, and ensuring timely follow-up.
• Build positive relationships with internal stakeholders and collaborate closely with other departments to meet staff needs.
• Prepare reports or summaries as requested by management to track sales support metrics and performance indicators.
• Support other administrative tasks or projects as assigned.

Requirements:

• 2 years of proven experience in a sales support, customer service, or administrative role.
• Familiarity with order management systems, payment processing, and customer relationship management (CRM) software.
• Strong communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Customer-centric mindset with a commitment to providing exceptional service.
• Ability to work collaboratively in a team environment and adapt to changing priorities.

Working Hours:

• Monday – Friday (9:00 am – 6:00 pm)

Responsibilities:

• Looking for new customers, building an effective pipeline and identify opportunities that are profitable
• Prioritizing key accounts and establishing strong contacts with existing customers and growing the business within the account.
• Create sales proposals and make presentations to customers
• Drive the entire sales process from targeting accounts, identifying solutions and to closing the sale
• Work cross functionally within the company to communicate with all stakeholders to ensure customers' success
• Working towards Key Performance Targets
• Updating CRM and submission of weekly reports
• 
  

Qualifications:

• Preferably a graduate of IT Computer Science with experience in selling cyber-security solutions
• Must have more than 2 years of works experience as Sales Account Manager
• Candidate with less experience can be considered for Sales Account Executive position

Company Overview:

Argentra was founded in 2001 with a core focus on Information Security. A key achievement was winning a contract to develop and implement a custom data security application for the Defence industry. Our commercial clients benefit from our experience in high security environments. Argentra’s technical experts also provide technical consultation and support to other system integrators who require our specialised technical skills.

At Argentra, we put our customer’s interest first by understanding your problems, suggesting the solutions that you need. We won’t sell you what you don’t need. As a specialist engineering company, we have years of experience in developing custom security software, security risk consulting. Large System Integrators, Software Principals and Distributors engage Argentra to support their projects because our of specialist skills. For certain skills in Information Security, we may be the only expert provider of the skill set in Singapore.

Argentra is certified and has expert skills in different brands of IT Security Solutions which enable us to give good advice and recommendations to our clients. Our practical real-world experience enables us to deliver difficult security projects on time and on budget. We have the practical real-world experience to provide our clients with expert advice.

Interested and qualified applicants for the above position, please submit comprehensive resumes stating current & expected salary and a recent photograph to:

Argentra Solutions Pte Ltd

Email: [email protected]

* Only short-listed candidates will be notified for interviews
* No phone calls regarding the positions will be entertained, please send in your applications via email/post

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Description

• Project management and handling of key accounts
• Scope includes liaising with clients, third-party vendors, and internal stakeholders to ensure smooth operations
• Includes event planning, and handling of marketing collaterals (posters, banners, TV commercials etc.)

Requirements

• Good command of the English language
• Strong interpersonal skills – candidates should be able to work independently and with a team
• Time management skills – candidates must possess good time management skills and ensure all deliverables are met within a stipulated project deadline
• Experience with events management/advertising is a bonus