JOB DESCRIPTION

The Sales Manager or BDM is responsible for Sales & Marketing activities and assist operations if required, your responsibility will include:

• Developing and implementing sales strategies to increase revenue and occupancy.
• Conduct day-to-day sales activities include telemarketing and sales calls.
• Building relationships with key clients and partners, identifying new business opportunities, creating, and implementing sales plans.
• Monitors and analyzes market trends to identify potential new venue streams.
• Collaborating with other departments and senior management to ensure effective communication and coordination.
• Review account portfolio regularly and present to management sales report on a regular basis, to provide analysis on performance of each account i.e. Rooms and events, forward and follow up action plans.
• Negotiate contracts and rates with clients and partners to maximize revenue and occupancy.
• Understands the overall market, competitors’ strengths and weakness, economic trends, supply, and demand etc. and knows how to win against them.
• Conduct room inspection before a guest checks-in, to ensure set-up and cleanliness are in order.
• Cross sell other property and event space.
• Follow up with clients whose payment is outstanding and long overdue.
• Assist with annual budget planning, and sales forecasts.
• Assist in administrative tasks, in the absence of the sales administrator.
• Support operations in organizing corporate / resident’s events.
• Handling of any other tasks as assigned by the management.

Requirement:

The ideal candidate will be someone with strong organizational skills, meticulous attention to details, excellent communication abilities, and the ability to multitask effectively.

• Ideal candidates with a bachelor’s degree or a diploma in hospitality management
• Minimum 2 years’ experience in similar positions or Sales Executive from a reputable hotel / serviced residence.
• Excellent communications and written skills, with ability to communicate effectively with diverse groups.
• Good problem solving, administrative and interpersonal skills are necessary.
• Positive, proactive attitude, resourceful and able to work independently.

About the role - Sales Development Associate

Be part of an exciting new department as we develop new revenue streams - together! Successful applicants will form a pioneer team that will court traditional and new-age clients with our competitive product offerings. Every win is a win for all of us, not just the firm.

The Sales Development Associate shall:

· Identify and qualify opportunities for revenue generation;

· Strategise and formulate the approach for potential clients;

· Be the first contact, last contact, and everything in-between for all business leads;

· Stay on track with the ERP & CRM and keep the rest of the stakeholders apprised with fresh updates;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Attend networking events and build relationships in the industry; and

· Output useful reports of sales efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed tertiary education or possess 2 years of equivalent professional experience in a sales-driven environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· Have competent knowledge of sales techniques and strategies;

· Be able to problem-solve and negotiate without causing offence; and

· Must be Singaporean or PR

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position: Sales Admin

Location: Tiong Bahru

Working Hours: 5 days work, 9am - 6pm

Salary: Up to $3,000

Key Responsibilities:

The Sales Admin will play a crucial role in supporting our sales and marketing team by managing administrative tasks, ensuring the smooth processing of orders, and providing exceptional customer service.

This position requires a proactive individual with excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Administrative Support:

• Attend to visitors, customers and suppliers or contractors at the office premisses.
• Provide general office administrative support to office manager.
• Liaise with internal and external teams to ensure smooth communication and operations.

Customer Service:

• Manage and record customer inquiries, providing information about products, pricing, and order status.
• Assist to address customer issues and complaints in a timely and professional manner.
• Attend to customers at sales and promotions events.
• Maintain positive relationships with customers to ensure satisfaction and repeat business.

Order Processing:

• Process sales orders accurately and efficiently.
• Coordinate with the logistics team and delivery service company to ensure timely delivery of products.
• Manage documentation for all sales transactions, shipment and deliveries.

Sales Support:

• Assist the sales team in preparing quotes and proposals for clients.
• Collaborate with the sales team to gather market intelligence and customer feedback.
• Assist the sales team during sales and promotion events

Database Management:

• Maintain and update customer records in the CRM system.
• Keep track of inventory levels and assist in managing stock levels.

Requirements:

• Min 3 years of experience in sales administration or a similar role.
• Proven experience in sales administration or a related role.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy in data entry.
• Pleasant disposition and team player.
• Effective communication skills, both written and verbal.
• Ability to thrive in a fast-paced and dynamic environment.
• Able to commence within short notice

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Job Highlights

• Birthday leave and department cohesion
• Flexi benefits & Medical enhancement
• Convenient location and walkable distance from MRT

Job Description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

JOB DESCRIPTION

• Attend to all in-coming sales enquiries
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Arrangement of site survey on customer enquiries
• Manage meeting minutes
• Any other related administrative duties as assigned by superiors

REQUIREMENTS

• Candidate should possess Diploma / professional qualifications in any field.
• Minimum of 2-3 years of working experience in general clerical/administrative duties/sales coordination/customer service-related work.
• Knowledge in Microsoft Office applications, internet savvy.
• Result and customer-oriented individual who possess initiative and excellent interpersonal skills.
• Strong negotiation skills
• Strong communication and presentation skills
• Proactive team player with the ability to work independently.
• Ability to work under pressure in a fast-paced working environment.
• Responsible work attitude with a positive and cheerful personality.
• Candidates who can start work immediately or within short notice will be advantaged

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Company Description

Aglow Aesthetics Pte Ltd is a trusted distributor of cutting-edge medical aesthetic devices in Singapore, empowering aesthetic clinics and professionals with state-of-the-art technology. With a commitment to excellence and customer satisfaction, we have established ourselves as a leader in the industry, providing high-quality devices and comprehensive support.

Role Description

This is a full-time role for a Medical Device Sales Specialist at AGLOW AESTHETICS PTE LTD. You will be responsible for driving the sales and business development of medical aesthetic capital equipment to clinics, hospitals, and aesthetic professionals in Singapore. You will develop strong relationships with healthcare providers, deliver product expertise, and support clients in making informed purchasing decisions. Your focus will be on building a solid client base, managing sales pipelines, and achieving revenue growth targets.

Sales Strategy & Execution

• Develop and implement sales strategies to drive the growth of medical aesthetic capital equipment in Singapore.
• Achieve and exceed sales targets by identifying and closing business opportunities in the aesthetic medical space.
• Understand the competitive landscape and provide solutions that demonstrate value, differentiate products, and meet customer needs.

Client Relationship Management

• Build and maintain long-term relationships with key opinion leaders (KOLs), doctors, dermatologists, aesthetic clinics, and hospitals.
• Conduct regular client meetings, product demonstrations, and training sessions to educate customers on the technical and clinical benefits of the products.
• Provide post-sales support to ensure customer satisfaction and address any issues related to product usage or performance.

Market Development

• Identify and develop new business opportunities and partnerships within the aesthetic medical industry.
• Attend industry events, conferences, and workshops to network with potential clients and stay informed on industry trends and technological advancements.

Product Knowledge & Expertise

• Be a subject matter expert on the company’s medical aesthetic devices, including their technical specifications, clinical applications, and competitive advantages.
• Stay updated on the latest advancements in medical aesthetic technology, industry regulations, and market dynamics.
• Train clients and clinic staff on the proper use and maintenance of equipment.

Sales Reporting & Pipeline Management

• Track and report on sales performance, client engagement activities, and market trends to management.
• Maintain an accurate and up-to-date CRM system to manage prospects, leads, and sales pipeline.
• Prepare and present sales forecasts, market reports, and strategic plans.

Qualifications

• Medical Sales and Sales Operations skills
• Experience in selling medical devices
• Excellent communication and negotiation skills
• Strong technical aptitude and ability to understand complex medical technologies
• Ability to work independently and in a team

We are hiring Retail Associates!!

Location: East / Central

Working Hours: 5 days work week, rotating retail shift schedule

Salary: Up to $2,800 + Commission

Responsibilities:

• Learn deeply about products and be proficient in demonstrating them

• Engage and serve customers well

• Meet sales targets for personal and store

• Ensure high levels of customer satisfaction through excellent service

• Maintain tidiness and cleanliness in store

• Report on buying trends, customer needs to retail managers

• Propose innovative ideas to increase how store can improve

• Any ad hoc duties assigned

Requirements:

• 1 year of retail sales experience

• Customer service oriented, well- groomed

• Must be able to commit retail shifts, weekends and PH

• Able to commence within short period

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

• Manage and acquire client portfolio
• Drive client acquisition and retention with exceptional service and tailored financial programs
• Assess clients' financial situations to create customized portfolio solutions for goals like passive income, education funding, and investments
• Provide business solutions to companies (start-ups, SMEs, MNCs) to meet financial goals in employee benefits and retention
• Handle administrative tasks: prepare financial summaries, investment performance reports, and income projections
• Focus on building long-term client relationships and their best interests

Our Company is looking for a Digital Marketing and eCommerce Specialist to join our team. You must be passionate, creative, and results-oriented. This position is a great opportunity for an organized, enthusiastic, highly motivated individual who enjoys working in a fast-paced environment with a focus on data driven strategies.

The Digital Marketing and eCommerce Specialist will be the company’s in-house expert for all digital campaign development which include SEO/SEM, Meta ads and other digital media. You will manage and be responsible for the company’s online sales (which includes company-owns websites and 3rd party market places such as Tiktok Shop, Shopee and Lazada).

You will oversee website development and maintenance too. The ultimate objective is to drive online sales.

Your job duties include:

• Design and execute campaigns to drive sales through digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, Facebook advertising, email marketing, or search engine marketing (SEM)
• Review campaigns metrics, google analytics, social media analytics and ecommerce trends to identify opportunities for improvement
• Manage website content and UI
• Review landing pages, product information, and any other relevant systems associated with the website to ensure they are visually appealing, accurate, and easy to use.
• Ability to create alternate A/B split test campaigns based on various metrics provided
• Create and implement Meta ad campaigns
• Leverage on marketing automation tools (mailchim) to implement email lead generation and nurturing programs to drive engagement, traffics and conversions.
• Deep knowledge of Google Analytics to analysis various trends, key metrics. Focus on various parts of website to advice the team on better performing and under-performing areas and products
• Monitor and analyse competitive digital and social landscape to identify opportunities for improvement
• Prepare qualitative and quantitative analysis reports to inform management and the team of collective performance in all digital marketing efforts.
• Other related duties

Requirements & Skills:

• Minimum 3 years work experience in a fast-paced, ecommerce marketing role
• Preferably with experience in B2C environment.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Hands-on experience with online campaign builds, management, analysis, and optimization
• Knowledge of new trends and changes in the online ecommerce world
• Familiarity with web design and a keen eye to detail.
• Excellent organization and attention to detail skills
• Experience with website analytics tools (e.g. Google and Facebook Analytics)
• Highly personable, with strong verbal and written communication skills
• Ability to work in a fast-paced, deadline-oriented environment
• Self-motivated, results-driven professional who consistently delivers high quality work
• Bachelor’s Degree in Marketing or a quantitative, test-driven field

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Job Description

• Process sales leads
• Monitor customer accounts
• Provide data, marketing tools and reports to help sales personnel
• Keep track of potential sales
• Answer phone calls
• Maintain website, upkeep sales & marketing information
• Prepare gym equipment layout plans

Basic Qualifications

• Nitec or equivalent
• Fluent written and verbal English
• Good organizational skills
• Good computer skills
• Ability to meet deadlines
• Team player who can work independently
• Good administrative skills
• Possess initiative
• Fresh grads welcomed to apply

Roles & Responsibilities

Marketing Manager

Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Hiring Curtains Sales Consultant basic SGD $2.5k to 3k + commission up to 8k
Provided company car after confirmation

Passionate about interior design and able to work with interior designers and architects.

Must have interior design, curtain sales experience or outdoor sales experience.

WhatsApp Ken at: +65 9673 2338

We are looking for a Technical Sales Specialist to support the BioProduction Purification business covering the Southeast Asia and Taiwan region.

What Will You Do?

• Take the lead in technical product specification, application, and protocol optimization discussions with clients and prospects for the purification product portfolio in the Bioproduction Division (BPD) offering.
• Assist the commercial team in identifying customer opportunities, needs, and resolving the technical feasibility of purification requests and opportunities.
• Serve as the primary field-based technical interface to potential and existing purification customers.
• Support POROS and CaptureSelect product lines and new product development activities for downstream processing.
• Provide consultation on product evaluations, purification process development, chromatography optimization, and troubleshooting, supporting pilot to large-scale columns.
• Offer guidance on regulatory strategies during the evaluation, qualification, and validation of bioproduction solutions.
• Demonstrate advanced uses of purification products, developing proof statements and marketing literature to support product launches and commercial teams.
• Join training programs for Commercial teams & Thermo Fisher Scientific staff, and host seminars for external customers to raise awareness about the purification product line & services, strengths you'll need, and improve the technical skills of the BPD team.
• Harmonize with the global Go-To-Market vision by ensuring regional alignment with the Purification business unit (BU).
• Collaborate with business and marketing colleagues to identify market segments, analyze customer feedback, and create product positioning statements.
• Discover new sales opportunities through pre-sales activities and strive to successfully implement and complete the annual sales target.

How Will You Get Here?

• B.S. or equivalent experience in biochemistry, bioprocess, chemical engineering, biotechnology, biology, or chemistry.
• You should have at least 8 years of experience in downstream process development. This includes developing, scaling, and validating chromatography-based purification methods.
• Experience in a similar role with a chromatography resin vendor in a commercial setting is preferred.
• Understanding of cGMP regulatory environment.
• Proven ability to work as part of a highly effective team of professionals.
• Self-motivated, proactive work ethics, with the ability to work independently with limited day-to-day supervision from the manager.
• Willingness to travel.
• Proficiency in spoken and written english

Position Summary

The Sales Operations Manager directly reports to the Part Leader of Product Management and, indirectly reports to the Korean expatriate.

The Sales Operations Manager is responsible for optimizing the sales team's performance through strategic planning, performance tracking, and operational efficiency within the Southeast Asia & Oceania region. This role involves managing key sales metrics, overseeing KPI performance, and ensuring effective supply chain management. The Sales Operations Manager works closely with cross-functional teams to align sales strategies with overall business goals and ensures that sales targets are consistently met.

Roles & Responsibilities

· Sales Metrics & KPI Management:

- Monitor and analyze sales performance data

- Track KPIs to assess team effectiveness and identify areas for improvement

- Prepare regular sales reports and presentations for management

· Strategic Planning:

- Develop and implement sales strategies aligned with business objectives

- Support the sales team in achieving targets through process optimization and goal-setting

- Collaborate with marketing and product teams to enhance sales strategies

· Supply Chain Management:

- Oversee supply chain operations within Southeast Asia & Oceania region to ensure they effectively support sales activities

- Manage inventory, demand forecast, and other related supply chain matters

· Collaboration & Communication:

- Work closely with sales, finance, and marketing teams to ensure alignment on goals and performance

- Enhance the effectiveness of sales teams by sharing best practices in sales processes and operations

- Adapt and localize materials used in other regions, including those from the Korean market

Skills & Qualifications

· Bachelor's degree in Business, Engineering, or a related field

· 5+ years’ experience in international sales & KPI management

· Proven ability to optimize and enhance existing processes based on market feedback

· Agility and resilience to navigate and influence within a Samsung matrix environment at a local, regional, and global level

· Strong interpersonal skills and ability to establish strong relationships with local sales organizations and stakeholders

· Excellent communication skills essential for effective collaboration with cross-functional teams and also communications with the Suwon office

· Self-motivation, assertiveness, and comfort in a fast-paced environment

· Strategic planning and report writing skills

· Business-level Korean language proficiency is required to liaise with key stakeholders in the Suwon Office in South Korea. Proficiency in other Asian languages is a plus

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

i) Sale of services aned products.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Job Description

This role is responsible for managing and enhancing the company’s B2B online presence to drive sales and improve customer experience. This role involves overseeing day-to-day operations of B2B eCommerce site, implementing digital marketing strategies, analyzing performance metrics, and collaborating with cross-functional teams to meets business objectives.

Specific duties will include (but not limited to)

• Oversee the day-to-day operations of the eCommerce sales channel, including product listings, inventory management, and order processing.
• Manage and drive activities on popular eCommerce platforms such as Lazada/RedMart, Shopee, FairPrice Marketplace, Amazon, Pandamart, GrabMart, etc...
• Monitor and analyse platform’s sales performance to assess the effectiveness of strategies and campaigns. Identify trends, opportunities, and areas for improvement based on data analysis.
• Monitor inventory levels and collaborate with the supply chain team to ensure stock availability for order fulfilment, including processing returns and exchanges.
• Stay updated on eCommerce trends, competitive landscape, and emerging technologies to identify customer needs, preferences, and new opportunities.
• Update and maintain the company website and social media.
• Analyze and prepare sales data and statisticsfor internal and external business review. (regular business reviews with key customers)
• Build and maintain good relationships and communication with internal and external customers.
• Perform any tasks and projects which may be assigned by the GM from time to time

* Fresh Graduates are welcome to apply

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

• Customer Engagement & Solutions: Understand customer needs and create targeted sales and marketing strategies that provide innovative solutions.
• Sales Growth: Drive sales by identifying new business opportunities, engaging with customers, and closing deals to meet or exceed targets.
• Marketing Strategy & Concept Development: Develop and execute marketing strategies that align with company goals. Create and implement concepts to promote products through effective advertising and communication.
• Advertising Campaigns: Plan and run advertising campaigns across different channels to raise brand awareness and attract customers.
• Market Research & Analysis: Research market trends, customer preferences, and competitors to identify new opportunities and inform decision-making.
• Opportunity Identification: Continually assess the market to spot growth opportunities, potential clients, and emerging trends.
• Collaboration & Teamwork: Work with sales, product, and marketing teams to ensure alignment and smooth execution of sales and marketing strategies.
• Reporting & Monitoring: Track the success of marketing campaigns and sales activities, providing reports and suggestions for improvement.

Qualifications

• Candidate must possess at least a Diploma in Marketing studies.
• Min 3 years of work experience in both sales & marketing, with a strong understanding of customer service.
• Strong communication and interpersonal skills, able to present ideas clearly and build relationships with customers and colleagues.
• An achievement-oriented individual with high personal motivation and a strong interest in pursuing a career in sales and marketing.
• Excellent analytical skills with a proven ability to develop and implement strategic marketing and sales plans.
• A team-oriented individual who thrives in a collaborative environment and contributes to collective goals.
• Outstanding organizational skills with the ability to manage multiple projects simultaneously while providing leadership within the team.
• Able to work independently, take initiative, and find creative solutions in a fast-paced environment.
• Proven ability to develop and implement strategic marketing and sales plans.

Purpose of Position

• Supervise sales representatives to achieve targets.

• Work closely with manager to train and motivate the staff to excel.

• Overcome obstacles created by the competitors by giving feedback to management for strategic planning.

Responsibilities

• Establish new strategic accounts and nurture existing accounts to achieve budget sales target.
• Develop business plans for sales accounts that drives sustainable attainment of monthly sales goals and profitability Customer’s account plan
• Monitor and optimizes account investments are within company guidelines and budget
• Identify new markets and business opportunities by conducting market analysis and gathering customers’ feedback.
• To analyse and evaluate sales trends of brands performance to improve sales volume
• To conduct business reviews with major accounts yearly
• Manage and foster strong business relationships with both new and existing key accounts.
• Undertake ad-hoc projects assigned by the company or supervisor.
• To prepare month end management report on sales and competitors activities.
• To help sales representatives sell in new products to existing accounts.
• To seek high volume customers to commit to a sales contract.

Requirements

• Minimum Diploma in Business or equivalent.
• Minimum 2 years sales experience in General Trade.
• Preferably experience in FMCG environment / Food Services.
• Experience in managing major accounts and developing new accounts.
• Possess strong presentation, interpersonal, negotiation and skills.
• Well versed in MS Office.
• Mature and result oriented.
• Able to work independently.
• Team player, proactive and takes initiative to drive business.
• High standards of integrity.
• Courteous and friendly.
• Good product knowledge
• Own transport (Car) with Class 3 valid licence or company transport can be arranged.
• Bilingual to speak to different kinds of customers (English, Mandarin and dialects)

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Together, we work to support our customers in creating a healthier planet. Come work for us and be part of this exciting journey.

About the job

We are looking for a dynamic and skilled Service Sales Engineer to join our team. The Service Sales Engineer – Control and Upgrade is responsible for driving sales related to control systems and equipment upgrades for dehumidifier solutions. This role includes developing tailored control and upgrade solutions to meet customer needs, maintaining strong customer relationships, and providing accurate sales forecasts and reports. If you are a motivated individual with a blend of technical acumen and sales prowess, this role offers a challenging yet rewarding opportunity.

Role and Responsibility:

• Focus on acquiring new clients and retaining existing ones to achieve sales targets and objectives for control systems and equipment upgrades. Develop and implement strategies to increase sales and market share of control systems and upgrades.
• Establish and maintain positive relationships with existing customers to secure and cultivate future business opportunities. Recommend control system and equipment upgrades tailored to customer needs to enhance service and product offerings.
• Deliver accurate monthly sales forecasts and reports for the designated area of responsibility. Monitor sales performance and provide regular updates to management.
• Ensure all service jobs and purchases are correctly captured, ordered, invoiced, and fulfilled in a timely manner. Coordinate with relevant departments to ensure smooth execution and delivery of services and parts.
• Participate in marketing initiatives to enhance sales performance. Collaborate with the marketing team to develop promotional materials and campaigns for control systems and equipment upgrades.
• Engage with existing and new customers through visits to meet sales target levels. Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly.
• Promote and propose tailored control and upgrade solutions to meet customer needs and improve operational efficiency. Conduct assessments of customer requirements and recommend appropriate control and upgrade solutions. Prepare and present control and upgrade solution proposals to customers, highlighting benefits and value propositions.

Candidate Requirements:

• Minimum qualification of Higher NITEC or Diploma in Mechanical Engineering or a related field.
• At least 2 years of relevant sales experience in a similar role.
• Ability to identify and acquire new clients while maintaining and nurturing relationships with existing customers.
• Experience in sales, particularly in control systems or equipment upgrades.
• Proficient in reading, writing, and speaking.
• Ability to communicate technical information clearly and effectively to team members, customers, and stakeholders.
• Possession of a valid Singapore Class 3 Driving License.

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.

Do you thrive in a fast-paced environment and love using your creativity to solve problems? We're looking for a talented Creative Business Development Manager to join our dynamic team.

Why You'll Love Working Here:

• Be Creatively Inspired: Design content, infographics, and support with exciting projects!
• Friendly and Collaborative Team: Learn and grow alongside passionate colleagues.

What You'll Do:

• Unleash your creativity with content design and eye-catching infographics using Canva.
• Keep our office running smoothly with administrative support.
• Maintain a well-organized filing system for easy access.
• Take initiative and tackle any ad-hoc tasks thrown your way.

Who You Are:

• A creative thinker with a minimum Diploma or Degree.
• Comfortable working with numbers and Apple applications.
• A Canva wiz!
• A follow-up pro who ensures tasks are completed efficiently.
• Self-driven, determined, and ready to take ownership.
• Backgound in the finance industry is an added bonus.

Ready to join our team? Apply today! Singaporeans, PR and Foreigners with valid pass are welcomed.

(Only shortlisted candidates will be notified.)