As a Marketing Director , you will be responsible for developing and executing comprehensive marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will play a crucial role in positioning the company as a leader in the financial technology sector. The ideal candidate will possess a deep understanding of the fintech landscape, strong leadership skills, and a proven track record in creating and implementing successful marketing campaigns.

Responsibilities:

1. Strategic Planning: Develop and implement a cohesive marketing strategy aligned with the company's business goals and objectives.
2. Brand Management: Oversee the development and maintenance of a strong and consistent brand identity across all channels.
3. Market Research: Stay informed about industry trends, market conditions, and customer preferences to identify new opportunities and threats.
4. Campaign Management: Plan and execute integrated marketing campaigns, including digital marketing, content marketing, events, and public relations.
5. Lead Generation: Drive customer acquisition efforts through targeted lead generation campaigns and partnerships.
6. Analytics and Reporting: Utilize data and analytics tools to measure the effectiveness of marketing campaigns and adjust strategies accordingly.
7. Team Leadership: Manage and mentor a high-performing marketing team, fostering collaboration and professional development.
8. Budget Management: Develop and manage the marketing budget, ensuring optimal allocation of resources to achieve marketing goals.
9. Collaboration with Stakeholders: Work closely with cross-functional teams, including sales, product development, and customer support, to ensure alignment and collaboration across departments.
10. Compliance: Ensure all marketing activities comply with industry regulations and standards.

Requirements:

1. Education: Bachelor's degree in Marketing, Business, or a related field. MBA is a plus.
2. Experience: Minimum of 8-10 years of experience in marketing, with at least 5 years in a leadership role within the fintech industry.
3. Fintech Knowledge: In-depth understanding of the fintech landscape, including knowledge of financial products, technologies, and regulatory considerations.
4. Strategic Thinker: Proven ability to develop and execute comprehensive marketing strategies that align with overall business objectives.
5. Leadership Skills: Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
6. Analytical Skills: Proficient in using data and analytics to make informed decisions and optimize marketing performance.
7. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas.
8. Innovative Mindset: Stay updated on emerging marketing trends and technologies, bringing innovative ideas to the table.
9. Collaborative Nature: Ability to collaborate effectively with cross-functional teams and external partners.
10. Results-Driven: Demonstrated track record of achieving and exceeding marketing goals and KPIs.

Job Description:

• Achieving sales targets through promoting the Company’s Forwarding Business and acquisition of new potential customers to increase customer’s portfolio.
• Seek new customers. Building pipelines, segmentation, and accurate forecasting in line with Company’s services and strategy.
• Identifying New/ Existing business opportunities in Forwarding & 3PL, establish and build pipelines, segmentation & Key Account customers, develop new businesses and strengthen business relationship.
• New Business Development (Hunter 80%) and Current Account Sales Management (20%). Delivering volume and revenue targets for the Freight Forwarder sales channels while remaining focused on relationship building with customers for fostering profitable sales.
• Assess customer’s needs, matching these with Company’s services and provide solution to customer to acquire new business.
• Acting as main contact to communicate with customers, as well as liaising with both operation teams and overseas offices and ensuring that enquiries/ problems/ Issues are being appropriately dealt with professionalism.
• Working with overseas agents, sharing customer & market Information.
• Assist superiors to prepare monthly pipelines updates, target customers, achievement & review business operations & plans.
• Generate sales leads and opportunities.
• Participate in developing sales strategy and activities.
• Prepare weekly/ monthly/ update reports on pipelines, sales targets, budgeting achievement and review of new opportunities and business plan.
• Achieving and monitoring of customer’s KPIs & initiatives to ensure delivery of quality, reliable and scalable productivity to meet customer’s satisfactions.
• Delivering volume and revenue targets for the Forwarding sales channels while remaining
• focused on relationship building with customers as well as fostering profitable sales.
• To guide junior/ new Sales staff and provide on-the-job training and job shadowing to enable them to be successful in their roles.
• Carry out any ad-hoc tasks/ projects as and when assigned by the Company.

Job Requirements:

• Minimum 5 to 7 years customer-facing sales experience in freight forwarding.
• Solid experience in customer acquisition and account management in freight forwarding industry.
• Must possess strong selling, presentation, and analytical skills.
• Excellent personal presentation and strong written and verbal communication skills in English.
• Proficient in MS Office applications
• Self-motivated and driven to plan and execute sales generation.
• Excellent organization skills with ability to take initiative and prioritize work, while paying attention to detail.
• Able to work under pressure and solve problems independently.

• Willingness to learn and be trained on various services and their uses, features and other technical information.
• Plan sales calls and visits, and develop marketing plans for client acquisition and retention.
• Utilise proprietary pipeline management tools regularly to track progress and results.
• Achieve monthly, quarterly and yearly sales targets.
• Work closely with other departments within the organisation.
• Prefer with knowlegde on Marine Automation electrical equipments

Management Trainee (E-commerce Sales)

Basic $3000

5 days work

Benefits: 13th Month Salary

Location: Tuas Link

Job Description:

. Running a new setup (department) focusing on self-storage solutions, storage solutions with full office amenities.

. Organizing and planning skills and do online e-commerce (selling and posting)

. Market and sell available space to the targeted segment.

. Manage rental payments and related payments based on customer’s requirements.

Requirements:

. Degree holder in any field

. Relevant Sales Experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Job Description

• Marine Engineering
• Basic $2500 - $3500
• Mon-Fri (9.00am-5.30pm)
• Sat (9:00am-12pm) *once a month*
• Walking distance from Tuas west road mrt

Responsibilities

• To perform all kinds of general admin duties such as data entry, preparing weekly and monthly reports
• To handle PO, DO, Contract and quotation
• To attend to customers via phone and email
• To respond to complaints from customers and give after-sales support when required

Requirements:

• Min Diploma/Degree with no experience are also welcome.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Scope

- Responsible for updating and maintaining of inventory database.

- Monitor stock movement

- Responsible creation of new product and product maintenance in system

- Compile inventory-related reports

- Issue D/O & Invoices to customers

- Stock transfer within locations

- Liaise with warehouse team

- Perform AR/AP duties

- Advise on any inventory-related enquiries

- Perform any other duties as assigned

Requirements

- Professional Certificate/Nitec, Diploma

- Preferably 2 years of relevant experience in handling inventory, AR & AP

- Proficient in Microsoft Office applications (especially Microsoft Excel)

- Team player, good working attitude and able to work independently

- Good written and verbal communication skills

- Well-organized with strong attention to detail

- Motivated, meticulous and results oriented

- Resourceful and problem solver

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

*** Sales & Marketing Executive ***

- Attend to customers enquiries and email

- Resolve orders related issues, preparing quotations and invoices

- Sales coordination

- Create digital marketing

- Prepare proposals and copywrting for marketing campaigns

- Knowledge of design softwares

- Inovative and creative ideas

Please contact,

Kesmond Yow

Mobile: 97438394

Reg. No.: R1550395

Kylice Recruitment Pte. Ltd.

EA. License: 19C9585

Job Summary

Sembcorp Environment (SembEnviro) is seeking a Senior/ Consultant level professional to join our Clean Stream and Waste Advisory team of circularity consultants, technology specialists and waste-related subject matter experts. You will be part of client-facing project teams and initiatives that support the clean stream business. By demonstrating and providing greater value to clients, you will play a key role in developing and delivering strategic solutions, acquiring new clients, and growing existing client relationships to ensure business growth across multiple industry sectors in Singapore and around the region.

• Deliver innovative strategy solutions addressing complex problems and market trends related to decarbonising and transforming the waste industry.
• Support strategic engagements with new and existing clients working independently as well as with the broader teams, with an emphasis on data, analytics and research as required by respective clients.
• Support assigned accounts across industry segments, reflecting SembEnviro's offerings and strategic value propositions.

Key Responsibilities

You must have a strong desire to execute SembWaste’s vision towards zero waste and resource circularity, by providing clients with the strategy, concepts and insights, analytical techniques, implementation capabilities, and thought leadership to understand, address, and operate their businesses successfully.

• Grow the Clean Stream & Waste Advisory business by delivering strategic solutions to satisfy clients' needs.
• Support the development and implementation of a well-conceived business plan to grow the circularity business and client base for the Group.
• Be responsible for all aspects of assigned engagements, including directing the development of processes and techniques that improve the operation of the business and develop marketable solutions.
• Be an active participant in industry groups and have a well-established network with executives within the waste industry.

Preferred Requirements

• 3 to 5 years of experience in the waste-related consulting industry underpinned by demonstrated customer success.
• Understanding financial metrics such as profitability, revenue, overhead costs, and project finance.
• Proven experience facilitating collaboration among cross-functional, highly technical teams.
• Demonstrated ability to research, develop, and launch new market solutions, products, or services.
• Demonstrated ability to translate complex findings into executable strategic insights and recommendations for both executive and mid-management stakeholders.
• Cognitive flexibility and intellectual curiosity.
• Drive to develop business insights and new/creative ways of solving problems.
• Desire to work in a fast-paced, start-up like environment where deliverables and tasks may frequently change.
• Candidates who have sales experience, are target driven and proactive are also welcome to apply.

• Minimum a year of sales experience in Logistics & Supply Chain industry
• Preferably with local sales experience in Freight Forwarding (Air & Ocean & Cross border road trucking )
• Possess strong hunter mentality, business sense and industry expertise
• Added advantage if the candidate has an existing client base

Job Description

• To source for new business with potential customers
• Having existing small to large profile customers on hand.
• Customer Relationship Management
• Provide support to customer service team when required, in order to speed up the process and achieve higher level of customer satisfaction
• Assist customers to resolve issues faced when shipping through our services in a timely manner so as to prevent cumulative cost (if any) and damages.

Location: Jurong ( Nearest MRT: Boon Lay )

Responsibilities:

• To actively search for new sales opportunities, identify potential projects, and promote the company to prospective customers
• Responsible for managing sales
• Perform presentation to clients and customers.
• Visiting their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Prepares monthly reports, input and insights to management for customers’ needs

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Strong communication skills and presentation abilities
• Need to travel as and when required for meetings and visiting
• Able to maintain confidentiality and work independently

Benefits:

• 5 Working Days: Monday to Friday: 8:00am to 5:30pm / 8:30am to 6pm / 9:00am to 6:30pm
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

Responsibilities:

• Manage and oversee daily accounting operations, including accounts payable and receivable, general ledger entries, and bank reconciliations.
• Prepare financial statements, reports, and budgets to support decision-making processes.
• Conduct regular audits of financial procedures to ensure compliance with regulations and company policies.
• Collaborate with internal teams to provide financial insights and support strategic planning.
• Assist in the development and implementation of financial systems and processes to enhance efficiency.
• Monitor and analyze financial data, identifying trends and recommending improvements.
• Ensure compliance to financial policies, procedures, budgets and internal controls.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA (Certified Public Accountant) certification is preferred.
• Proven experience as an Accountant in a wholesale and distribution setting.
• Strong knowledge of accounting principles, financial regulations, and taxation.
• Proficient in using accounting software and Microsoft Excel.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Malaysians welcomed

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Support Project team in the coordination of project activities.

Plan, schedule and manage the project efficiently and to ensure time completion.

Ensure optimal utilization or resources of the Company and to work in accordance to safety standard and within project budget.

Assist in day to day requirement.

Follow up on the project progress.

Execute all directions from managements.

To raise Material Requisition Form (MRF) based on costing sheet provided but not limited to save project cost as much as possible without limiting result or quality of Genset delivered

To discuss or consult with customer on delivery, installation and project related matter

To coordinate project related work.

Description:

• Perform Sales activity to achieve sales target
• Plan and execute sales strategy and meet the company's objective
• Explore, identify new business oportunities and develop new account
• Establish and maintain good rapport with clients
• Handle customer's order, inquiries, negotiation and closing of dales in an effective and efficient manner

Requirements:

• Diploma in Mechanical Engineering or equivalent
• With 5 years experiences in Sales industrial handling heavy equipment
• Familiar with China brand heavy equipment, Forklift, Excavator, Drilling Rig, Crawler Cranes
• Possess excellent communication, presentations and customer relationship skills

Job Summary

Sembcorp Environment (SembEnviro) is seeking a Senior/ Consultant level professional to join our Clean Stream and Waste Advisory team of circularity consultants, technology specialists and waste-related subject matter experts. You will be part of client-facing project teams and initiatives that support the clean stream business. By demonstrating and providing greater value to clients, you will play a key role in developing and delivering strategic solutions, acquiring new clients, and growing existing client relationships to ensure business growth across multiple industry sectors in Singapore and around the region.

• Deliver innovative strategy solutions addressing complex problems and market trends related to decarbonising and transforming the waste industry.
• Support strategic engagements with new and existing clients working independently as well as with the broader teams, with an emphasis on data, analytics and research as required by respective clients.
• Support assigned accounts across industry segments, reflecting SembEnviro's offerings and strategic value propositions.

Key Responsibilities

You must have a strong desire to execute SembWaste’s vision towards zero waste and resource circularity, by providing clients with the strategy, concepts and insights, analytical techniques, implementation capabilities, and thought leadership to understand, address, and operate their businesses successfully.

• Grow the Clean Stream & Waste Advisory business by delivering strategic solutions to satisfy clients' needs.
• Support the development and implementation of a well-conceived business plan to grow the circularity business and client base for the Group.
• Be responsible for all aspects of assigned engagements, including directing the development of processes and techniques that improve the operation of the business and develop marketable solutions.
• Be an active participant in industry groups and have a well-established network with executives within the waste industry.

Preferred Requirements

• 3 to 5 years of experience in the waste-related consulting industry underpinned by demonstrated customer success.
• Understanding financial metrics such as profitability, revenue, overhead costs, and project finance.
• Proven experience facilitating collaboration among cross-functional, highly technical teams.
• Demonstrated ability to research, develop, and launch new market solutions, products, or services.
• Demonstrated ability to translate complex findings into executable strategic insights and recommendations for both executive and mid-management stakeholders.
• Cognitive flexibility and intellectual curiosity.
• Drive to develop business insights and new/creative ways of solving problems.
• Desire to work in a fast-paced, start-up like environment where deliverables and tasks may frequently change.
• Candidates who have sales experience, are target driven and proactive are also welcome to apply.

Job Description:

• Support Sales Executive and coordinate sales-related activities within the organization.
• Ensures accurate and timely processing of sales orders.
• Inform customers of any delays and arrange alternate delivery dates.
• Work closely with the Logistics Department to ensure seamless flow of delivery to customers.
• Closely follow up and update customers on quotations, order confirmation as well as delivery dates.
• Dealing with products or technical queries.
• Attending to phone queries, emails and messages.
• Prepare reports which include Weekly Sales Tracking, KPI and EXCO.

Job Requirements:

• Minimum Diploma/ITE/GCE O levels.
• Good communications and interpersonal skills.
• Positive attitude and passion in learning.
• Adaptable, lots of initiative and willingness to undertake challenges.
• A team player.

Interested parties, please send your full-detailed resume including expected/current salary to [email protected]

Roles:

-To perform indoor sales and handle stocks.

-Prepare Quotation, Invoice and Delivery Order

-Providing Administrative , Operational and Sales and Marketing Support

-Support MD and employees in variety of task and familiar with concepts of operation and procedures

-Comminicate effectively via email/phone.

-High quality of work and operate in timely manner.

-Liaise with clients to discuss projects and products requirements and delivery schedule

-Maintain contact listing

Requirements;

-Proven Admin and Sales experiences

-Knowledge of MS skills and management operational and procedures

- Excellent and efficient time management skill and communication skills.

-Knowlege of Auto-Count Accounting software is a plus

Job Description

• Marine Engineering
• Basic $2500 - $3500
• Mon-Fri (9.00am-5.30pm)
• Walking distance from Tuas west road mrt

Responsibilities

• To perform all kinds of general admin duties such as data entry, preparing weekly and monthly reports
• To handle PO, DO, Contract and quotation
• To attend to customers via phone and email
• To respond to complaints from customers and give after-sales support when required

Requirements:

• Min Diploma/Degree with no experience are also welcome.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities:

• Attend to customers’ queries pertaining to sales and rental of equipment.
• Prepare Quotation and follow up.
• Liaise with operation team for equipment delivery.
• Submit signed Quotation, Purchase Order and Delivery Order to billing team for Invoice issuance.
• Collection of payment due from customer.
• Sourcing potential new customer.
• Establish and maintain positive customer relationships.

Requirements:

• Minimum GCE O-Level or Diploma in any field.
• Possess class 3 driving license.
• Knowledge in industrial equipment will be an advantage.
• Good interpersonal and communication skills.
• Self-motivated and result oriented.

Please apply with your updated resume with the following information:

1. Working experience in reverse chronological order

2. Expected salary

3. Date of availability

We appreciate your time and effort in applying for this position, however only shortlisted candidates will be contacted.

Job Summary:

The Parts Sales & Marketing Manager is the commercial interface between dealers and customers in his area and regional/ sub-regional market management. The incumbent will be responsible for Volvo Uptime & Parts turnover for the responsible markets. The incumbent will need to implement service and parts concepts, when needed with agreed local adaptation at the dealerships. The incumbent will be responsible to scan the markets in search for new ideas to increase profit, as well as be the brand ambassador for Volvo CE. The incumbent will have close interaction with other sub-regional customer support functions, sub-regional management, and market equipment sales etc. The role reports to Head of Uptime & Parts Market SEA, based in Singapore.

Main Tasks/ Responsibilities / Authorities:

• Create business plan proposal and develop action plans, sales activities to achieve profitable growth
• Roll out parts and service concepts and promotions at the dealerships, when needed with local adaptations (marketing plan)
• Commercial development of dealers through coaching and training
• Facilitate audit process of dealer operating standards and follow up action with dealer
• Represent Aftermarket logistics at the dealerships and provide feedback to Aftermarket logistics in the market
• Price and profitability management in his area
• Scan the markets to identify areas of growth, customer segments or product ideas and provide feedback to regional marketing
• Participate in dealers’ network, including organization and competence development
• Perform regular customer visits to understand market requirements, pursue opportunities, gather feedback on competitor activities and perform competitive analysis
• Responsible for operational parts sales result (turnover and gross margin)

Education/Professional Qualifications required for the position:

• Preferred Degree in Mechanical or Electrical field
• Minimum five (5) years of supervisory experience related to sales operations, preferable from the Construction Equipment or Automotive industry
• Strong customer orientation and has the ability to effectively interface with customers
• Proven leadership and have strong organizational skill
• Ability to persuade and influence is essential
• Ability to make effective decisions based on clear understanding of the business and customer requirements
• Excellent verbal and written communication skills in English and a local language
• Has an analytical approach to problem solving with strong attention to detail
• Excellent computer skills such as Microsoft Office

Additional Important Requirements (e.g. language, mobility):

• Ability to convince others
• Brand ambassador
• Good interpersonal skill
• Demonstrate sensitivity to different cultures
• Traveling will be required, at least 30-40%
• Preferably someone with experience working with South-East Asia countries