Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Location: Bukit Merah Central
Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $2,800 - $3,500

Job Duties

• Answering of phone call and message recording during the absence of Sales personnel
• Coordinate and assist with sales activities, including sales queries, correspondence, order processing, pricing, product availability, purchase orders, warranty tracking.
• Support the sales team in preparing quotes, proposals, and sales presentations to customers and notifying delivery schedule details & consignment updating.
• Raising Purchase Order and coordinate with partners/suppliers on delivery schedules, samples request, shipment tracking and relevant documentation issuance.
• Stock receiving and item quantity confirmation (when stock arrives).
• Coordinate with internal departments, such as system setup, logistics and finance to ensure smooth order processing and delivery to customers.
• Handle customer inquiries, complaints and requests in a timely and professional manner and provide excellent customer service.
• Assist with sales and marketing initiatives, including trade shows, promotional events and product launches.
• Collaborate with Technical team to ensure accurate and detailed product information is provided to clients
• Work closely with Finance team in outstanding payment follow up.
• Timely filing of documentations.
• Ensure an efficient tracking system of all paperwork.

Job Requirement

• Minimum 1 year proven experience in sales, preferably in IT industry or related technology sectors
• Good knowledge of IT products, services and solutions.
• Proven experience in sales, preferably in IT industry or related technology sectors.
• Proficient in Microsoft Office Suite (Words, Excel & PowerPoint).
• Knowledge of sales and marketing principles and strategies.
• Sales negotiation experience would be advantageous.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Junior Sales Executive / Sales Engineer

• Location: Kaki Bukit
• Work week: 5-Days
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $ 2,500 - $3,500 per month (For Experienced & Negotiable)

Job Scope:

• Prepare/design sales tender quotation.
• Proactive calling to follow up with client and quotations status.
• Require attending meeting with clients and consultants.
• Able to read/understand technical specifications, schematic, layout drawings etc.
• Compile of product catalogues
• Liaise with Project Dept for execute of confirmed projects.
• Liaise with suppliers for quotation, stock etc.
• Other works as assigned by Sales Manager

Requirements:

• Diploma in Electrical or Engineering
• Prefer with experience in ELV or AV Systems company.
• Able to start work immediate.
• Able to work OT when required.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Location : Central
• Salary Range : Up to S$4,200 Per month

Responsibilities:

• Planning & achieving sales objectives & monthly sales target
• Able to present and introduce product/ services with in-depth knowledge
• Liaise with affiliates to grow new sales and provide technical support, as and when required
• Pre-sales preparation such as preparing project budgetary prices, quotations, costings, completion of technical specifications, delivering catalogues and engineering data to affiliates
• Prepare sales and delivery order, update delivery schedule and ensure goods are delivered on schedule, as and when required
• Handle affiliates complaints and subsequently coordinate and follow up with internal departments to resolve issues
• Manage / maintain good customer relationship with existing client
• Any adhoc duties as assigned by supervisor

Requirements:

• Degree in Mechanical/Electrical/Electronics Engineering, or relevant
• Proactive and influential personality with ability to persuade and drive decisions
• Ability to create and deliver compelling presentations
• Effective verbal and written communication skills
• On Job Training will be provided
• Willing to travel within APEC 30%

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740 / 9640 5305

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Duties:

• Oversee a team of Sales Executive and monitor their performance against targets as well as hire.
• Develop and grow a team of individuals, maximizing on their potential and ability to generate revenue for the company.
• Responsibility to oversee all internal, external communications with insurers and clients.
• Ensure that your team follows and executes the correct processes internally and externally as well as ensuring we meet Pacific Prime’s compliance requirements at all times.
• Be part of a team working seamlessly to prioritize the preferred sales processes, customer experience as well as compliance in all aspects.

Requirements:

• Degree holder with at least 5 years of sales experience in the insurance
• Possesses BCP, PGI, ComGI, HI, M5, M9 and M9A qualifications from SCI
• Self-driven with a proven ability to work in a dynamic sales environment and a proven track record of exceeding goals and objectives
• Proactive, independent, result-oriented, energetic with good people skills and an effective team player

Sales & Marketing Executive (Healthcare / Medical)

• Location: The Heeren, Orchard
• Working hours: 5 days, 9am-6pm
• Salary: $4000 - $4400 + Allowance

Job Description:

• Regular visit to existing and new specialist doctors so as to establish good rapport and develop new business opportunities.
• Develop marketing strategy and executing marketing projects from start to finish.
• Develop relationship with channel suppliers (such as insurance company, specialist & GP clinics) for lasting working relationship.
• Communicate and ensuring timely rollout of marketing plan.
• Research demand for existing products / services and developing plans.
• Perform competitor analysis and pricing research.
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages.
• Compile lists describing our offerings (product offering)
• Build brand awareness and positioning.
• Generate new business opportunity with doctors to our surgery centre.

Job Requirements:

• Minimum 2 years relevant working experience preferably with surgery clinics
• Diploma in business or marketing
• Experience in sales/ business development in healthcare industry and liaising with specialist doctors

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

To apply market specialist expertise to drive high value sales solutions through a keen focus on client advocacy to replicate multiple large accounts in assigned brand(s)/verticals for a particular end-market. Proactively partner with key account managers to build retained client partnerships enabling growth of exceptional talent pipelines for conversion through (assigned) teams of sales consultants contributing to national / regional revenues.

Duties & Responsibilities

Planning and Strategy

• Successfully plans for the medium term, linking team goals to wider brand/office vision
• Prioritizes with clear objective setting for self and team
• Incorporates Phaidon strategy into immediate and medium-term planning
• Develops and maintains succession planning focussed on proactive development of team in the medium term

Client Management

• Grows business from existing and new clients, including securing position of preferred supplier lists (PSLs), agrees sole supplier terms of business and effectively cross sells all areas of the Phaidon International
• Effectively coaches team on identifying the ideal client criteria, successfully measuring, and targeting clients on this basis
• Drives cross division clients maximizing on group opportunities and actively generates referral business for other teams
• Exploits networking opportunities as appropriate
• Proactively updates clients on relevant products/services available from Phaidon as appropriate
• Proactively tracks market changes and identifies impact on clients

Candidate Management

• Initiates creative solutions to generate candidates, including identifying ‘passive’ candidates and utilizing candidate pipelines
• Work cross team or division in sourcing and promoting candidates within the business
• Develop candidate networks that generate vacancies
• Confidently provide detailed and up to date knowledge of clients when speaking candidates
• Utilizes post placement care to improve strategic partnerships
• Works cross team (perm/contract/global) to build relationships and cross sell candidates
• Consistently gains candidate exclusivity, referrals and business develops candidates, generating vacancies

Key Deliverables

• Meets and often exceeds revenue generation targets.
• Meets NFI targets on a consistent basis.
• Generates cross-sales.
• Leads relationships clients and candidates, ensuring needs are met consistently through each work stage.
• Participates in external activities related to own vertical.
• Shares subject matter expertise internally through set deliverables.

Knowledge and Experience

• Typically holds professional qualifications and/or a Bachelor's Degree
• Understands the relationship between own specialism and wider client/industry/company requirements.
• Is fully familiar with recognised professional bodies of knowledge, both generic business and sector / domain specific.
• Advises on the available standards, methods, tools and applications relevant to own specialism (function/vertical) and can make
• appropriate choices from alternatives.
• Proactively tracks market changes and external events and identifies impact on business/clients.
• Mentors colleagues in area of specialism.
• At least 4 years of experience in the recruitment industry.

We have a diverse portfolio from web designing & development to recruitment & HR advisory and even virtual event planning. We are currently developing our team and welcome you to apply for our Sales and Marketing Manager.

The Responsibilities for Sales and Marketing Manager are:

• Responsible for sales and business development
• Create and implement sales and marketing plans
• Participate in customer discussions to address commercial and technical needs
• Work with design engineers to specify products
• Pursue new business opportunities to expand market share.
• Assist in sales campaigns to present relevant products and services to clients.
• Build a pipeline through outbound activities and develop new qualified opportunities.

Requirements:

• Strong communication & interpersonal skills (Must be effectively bi-lingual)
• Customer service-oriented, target driven and challenge seeking.
• Ability to build rapport with clients and understand their needs
• Independent & proactive
• Self-motivated and sales oriented
• Positive attitude and willingness to learn

Quarterly Incentive + Car Allowance / reimburse by trips Allowance + AWS

Mon–Fri: 9am-6pm

Job Descriptions:

• Develop and implement effective sales strategies to surpass sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Cultivate and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Cultivate and sustain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, including marketing and logistics, to ensure seamless order processing and delivery.
• Ensure timely payment collection.
• Prepare regular sales reports encompassing sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to facilitate informed decision-making.
• Collaborate with the marketing team to formulate and execute marketing campaigns aligned with sales objectives.
• Represent company professionally with customers and vendors, adhering to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation, fostering the company's thriving and prospering throughout the organization.

Job Requirements:

• Demonstrated expertise in FMCG food sales or a related field.
• Possesses excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving and surpassing sales targets, driven by results.

Mon-Fri, 830am-6pm + Incebtive

Travel in APAC country with the team

Job Descriptions:

• Conduct sales of aviation cleaning chemicals.
• Travel to APAC country with the team for customer visit.
• Maintain and nurture relationships with principal accounts.
• Foster positive customer relationships with existing accounts.
• Manage indirect sales channels and resellers within assigned accounts.
• Identify and pursue opportunities for new account acquisition.
• Address customer inquiries and fulfil their requirements efficiently.
• Place and oversee orders with attention to timelines
• Analyse pricing to ensure competitiveness.
• Manage inventory levels to meet demand effectively.
• Update and maintain the customer database.
• Deliver presentations during customer visit
• Utilize Auto Count to generate sales data and management reports.
• Submit sales reports and plans on a weekly and monthly basis.
• Prepare invoices and coordinate delivery schedules.
• Coordinate with the warehouse for stock picking.
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Perform additional duties as assigned on an ad-hoc basis.

Job Requirements:

• Possess at least a Diploma.
• Ideally have sales experience in both B2B and B2C sectors.
• Strong presentation and sales skills.
• Ability to confidently showcase the company's portfolio to customers.
• Ability to travel in APAC country with the team

• Engaging in communication with customer accounts on a range of subjects, such as product updates, alterations to the product portfolio, and educational programs.
• Collaborate with surgeons and healthcare professionals as part of the sales representative role, fostering relationships, and addressing their needs in promoting and selling our products and services.

Requirements:

• Diploma and above.
• At least 2 years of experience in medical sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Acquire and implement marketing activities to bring in new customers and service existing customer relationships.
• Stay up to date of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities.
• Observe customer utilization of company credit lines, payment performance, and assist with collections if necessary.
• Handle any disputes or claims resolution in the event of any disagreements/claims.

Requirements:

• Degree in Business/Marketing or equivalent
• At least 2 years of Sales/Marketing experience in Oil and Gas industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

WHO ARE WE :

Vision Organisation is part of a global network that provides expertise in the field of brand management.

- seeking a number of marketing professionals to execute and support the groups process and activity

- Train you to meet and exceed sales and productivity goals based on the campaign run by our clients

- Learn professional sales and support systems

WHAT WE DO :

The role involves representing MNC clients to increase sales and market shares islandwide.

- Execute our lead generation plan, meeting or exceeding activity targets

- Monitor industry trends to identify and qualify new opportunities

Management role:

- Trainee branch management (sales and marketing)

- Recruit, train and develop

- Responsible for driving revenue growth and delivering commercial advertising strategies

PERKS:

- Overseas opportunities; travelling and expansion

- 1 to 1 Coaching provided

- Run and oversee multiple Marketing Campaigns

ARE YOU THE ONE? :

- People Oriented

- Seek for self improvement

- Enjoys overcoming challenges

- Self Driven

- Able to work in a team environment

Location: 2 Gambas Cres, Singapore 757044

Working Days: Mon-Friday , 5 working days

Working hours : 9am-6pm

Salary : SGD 2,500 – SGD 3,200

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• Liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Requirement:

• With 2 to 3 years of working experience in Semiconductor or related field preferred.

Sales Executive (Hotel)

$4,000-$4,500 + Quarterly Incentive (Hit KPI: $1.5k) + $700 Car Allowance (With car) or reimburse by trips + Up to $500 Tranport/Carpark claim + $80 Mobile Allowance + AWS

5 days, Mon–Fri: 9am-6pm

8 Chin Bee Crescent, Singapore 619893 (Boon Lay)

Job Descriptions:

• Develop and implement effective sales strategies to surpass sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Cultivate and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Cultivate and sustain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, including marketing and logistics, to ensure seamless order processing and delivery.
• Ensure timely payment collection.
• Prepare regular sales reports encompassing sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to facilitate informed decision-making.
• Collaborate with the marketing team to formulate and execute marketing campaigns aligned with sales objectives.
• Represent company professionally with customers and vendors, adhering to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation, fostering the company's thriving and prospering throughout the organization.

Job Requirements:

• At least 2-3 years of consumer goods sales experience
• Demonstrated expertise in FMCG food sales or a related field.
• Proven track record of achieving and surpassing sales targets, driven by results.

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Help in the preparation of sales quotations and monitor their status through follow-up. (training will be provided).
• Support in updating sales opportunities within sales pipeline reports utilizing cloud software.
• Coordinate with suppliers and customers to ensure timely completion of each sales order.
• In charge of order processing, purchasing, invoicing, and coordinate with customers on delivery schedule.
• Coordinate with customers regarding delivery schedules and provide updates on delivery status.

Requirements:

• GCE O level and above
• At least 1 year of relevant working experience.
• Proficient in MS office (Excel, Word, Outlook).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Manage order processing and quotations generation.
• Monitor of delivery shipment.

Requirements:

• GCE O level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

What you will do:

• Create promotional and publicity initiatives to increase our brand image and visibility
• Plan, execute and manage online & offline activities in the earned media space
• Develop relationships with local media and crypto-asset partners
• Responsible for contacting and organizing media-related public relations activities
• Develop and implement crisis communications advice and media strategy when required
• Monitor corporate image frequently and ensure it complies with the company brand
• Check and manage content produced for all communication channels
• Serve as a community manager for social media channels
• Develop and review the online content in media announcements and media kits
• Budget, control, and analyze publicity expenses according to the company’s development strategy

The Candidate:

• At least 2-3 years of experience in Digital Marketing / Communication / Public Relations
• At least a bachelor’s degree (Major in Marketing or equivalent)
• Attune to developing and implementing digital marketing programs across all digital channels including web, SEO / SEM, database marketing, email, social media and display advertising.
• Must be a confident communicator and presenter
• Tactical understanding of all primary social media platforms (Linkedin, Telegram, Twitter, Instagram, Facebook, etc)
• Be proactive, reliable, responsible, and accurate with attention to detail
• Self-motivated with a positive and professional approach to management
• A wide degree of creativity and latitude
• Strong project and program management skills; experience in prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Possess excellent verbal and written communication skills in English. The ability to converse in Mandarin is a strong advantage to liaising with Chinese-speaking stakeholders.
• Great passion for blockchain, cryptocurrency, the fintech industry and/or other relevant industries
• Has extensive connections in the media industry focusing on Singapore and crypto-asset media

Job Descriptions:

1) E-commerce Key Account Management

• Drive and implement commercial plans across owned and top-tier online marketplace accounts (e.g., RedMart and Amazon).
• Achieve sales targets and stimulate growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.

2) Online Operations:

• Select the right mix of products for online sales based on market demand, target audience preferences, and competitive analysis.
• Collaborate with cross-functional teams to ensure seamless order fulfillment and timely delivery.
• Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
• Ensure eCommerce site optimization for navigation, secure payments, and mobile responsiveness.
• Manage compliance with contractual agreements and legal requirements, including contract renewals and negotiations as needed.

3) Digital Marketing and Social Media

• Plan and execute digital marketing campaigns on various marketplace accounts and manage corporate website, E-commerce site, and LinkedIn account.
• Enhance product visibility and sales through optimized product listings, manage on-site content, and develop engaging marketing content to drive customer engagement.
• Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
• Employ various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.
• Generate reports on key eCommerce and marketing metrics, present findings to management, and make data-driven recommendations for improvement.
• Coordinate with external vendors, agencies, and partners to execute eCommerce initiatives and marketing campaigns effectively.

4) Brand Management:

• Ensure visually appealing digital assets and brand consistency across all digital touchpoints, including the website, social media platforms, and online advertisements.
• Support the team in providing excellent customer service and addressing inquiries, resolving issues, and managing loyalty programs for owned Ecommerce platforms.

Job Requirements:

• Minimum Diploma holder in Sales & Marketing / Business Development or a related discipline.
• At least 2 years of experience in an e-commerce/retail background.
• Strong understanding of digital marketing, eCommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing, and marketing automation.

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Comms teams internally.

Your responsibilities may span the following areas:

• Brand marketing: under the leadership of the Intl Brand Marketing dept, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the Intl Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (incl case studies).
• Coordinate and relay regional Comms opportunities with the Intl Comms Dept..

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on the Southeast Asia (SEA) region, including Singapore, Malaysia, the Philippines, and Indonesia. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.
 

Your Mission

As a Growth Marketing Manager for SEA, you will:

1. Drive growth initiatives and strategies across Singapore, Malaysia, the Philippines, and Indonesia, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in SEA.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.
    

About You

• Experience: You have at least 5 years of marketing experience in the SEA region, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across SEA markets and are skilled in tailoring strategies to fit diverse cultural contexts.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in SEA, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionize the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment