Job Title:

Job Summary:We are looking for an experienced and driven Technical Sales Engineer specializing in aluminium and glass solutions. The ideal candidate will bridge the gap between technical expertise and sales, working closely with architects, contractors, and clients to understand their requirements and offer innovative aluminium and glass products that meet structural and aesthetic needs. This role involves technical consulting, sales negotiations, and project support to enhance customer satisfaction and achieve revenue goals.

Key Responsibilities:

1. Technical Sales and SupportEngage with clients to understand their technical requirements and specifications for aluminium and glass projects.
   Recommend suitable products and solutions, providing technical guidance to support client decisions.
   Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.
   
2. Client Relationship ManagementDevelop and maintain strong relationships with architects, contractors, engineers, and other key stakeholders.
   Serve as the primary point of contact for clients, addressing inquiries, handling complaints, and ensuring exceptional service.
   Maintain regular follow-ups with clients post-purchase to ensure product satisfaction and identify upsell opportunities.
   
3. Technical Proposal and Quotation PreparationPrepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
   Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
   Negotiate terms and pricing with clients to secure sales agreements and contracts.
   
4. Product Knowledge and TrainingMaintain up-to-date knowledge of industry trends, advancements in aluminium and glass technologies, and competitor products.
   Conduct product training sessions and technical workshops for clients, staff, and partners to educate them on our solutions.
   Provide insights and feedback to the product development team based on market and client feedback.
   
5. Project Coordination and After-Sales SupportCoordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
   Provide post-sale technical support, troubleshooting issues related to installation or product performance.
   Assist clients with technical documentation, warranty claims, and other post-sales service requirements.
   
6. Market Analysis and Strategy DevelopmentConduct market research to identify potential business opportunities and assess client needs and competition.
   Collaborate with the sales and marketing teams to develop strategies for expanding the company’s market presence.
   Contribute to sales forecasting, budget planning, and achievement of sales targets.
   

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

Key Attributes:

• Customer-focused mindset with a consultative sales approach.
• Strong analytical and technical problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel for client meetings, site visits, and project inspections.

Lead of Marketing & Sales

Are you: • Growth minded?

We are looking to onboard Self-driven Master Mariners from global Maritime organizations, have exposure of handling large Maritime companies in Marketing, Sales or Customer Relationship, Customer Success portfolio, comfortable in fast-moving ambiguous situations need to apply.

Total Work Experience: 18 Years + Experience in Desired skillset: minimum 5 yrs Your prior experience of working with Ship Owners or Operators/ Technical Managers will be leveraged w.r.t existing network and relationships that you bring along. It will be important to also know more about your “sphere of influence” as you drive global business under this portfolio.

We have some of the largest shipping companies as our customers and more are to add to the list. In this role, you will develop business opportunities and revenue growth, and be responsible part of sales process to ensure delivery against key performance metrics, with efficient emphasis on new business sales. You will work closely with different teams to ensure an excellent customer experience while reaching revenue goals.

You will be responsible for raising our profile as a provider of choice, lifting sales performance and contributing to the wider business success across the Japan, S.E. Asia, EMEA, North Americas and South America. If you like accomplishing the challenges thrown at you - come join us.

Desired Skill-set: • Should have worked with a reputed Vessel Operator / Technical Manager in active sales role of vessel acquisition for technical management or complete operational management.

• Self-driven, effective as an individual contributor, have led international business, have proven experience of acquiring vessels from owners, can demonstrate extensive network of relationships across owners and operators globally.

• Must have at least 5 yrs of relevant experience driving active sales, customer success, client relationships and revenue opportunities across regions including: Singapore, Japan, Hong Kong, Middle East, Europe etc. • Demonstrable experience of registering at least few million dollars top line year on year.

• Excellent CXO level network in maritime space across S. E. Asia, EMEA, UK, North Americas, South America.

• Good understanding of service and sales from previous experience, and capability to build valuable relationships and get stakeholders engaged.

• Need to be tech and data-driven combined with a solid B2B sales and account management experience.

• Flexibility to be available and work for Global customers. Quick response and turnaround time is a must.

• Proven track record selling to large enterprise organizations and are used to negotiating with executive/C-level stakeholders, being at ease navigating complex opportunities.

• Understanding the commercial constellations between shipowners, technical managers, Operators in shipping is also an advantage.

• You need to be an excellent team worker; a strong communicator, self-motivated and recognized as a self starter. www.smartshiphub.com

• Excellent written and spoken skills is required and some travel is expected. Knowledge of foreign language is a plus.

• Experience in making presentation and product demonstration to the decision makers.

• Must have had prior experience in as the scale coordination and must have skills to manage customer success. Responsibilities:

• Expanding Smart Ship Hub fleet of “Digitally managed vessels”, acquire more vessels under the digital platform.

pportunities in large/medium size accounts.

• Lead negotiations with customers to establish new Master Service Agreements

• play a crucial role in managing customer relationships, negotiating contracts, onboarding new vessels, and ensuring seamless integration of Smart Ship Hub solutions.

• Ensure pipeline accuracy based on evidence.

• Unearth new sales opportunities through networking and turn them into long-term partnerships

• Expand knowledge of the industry as well as the competitive posture of the company

• Ensure customer satisfaction through efficient delivery, wider user acceptance and timely actions across range of activities leading to project execution.

Education:

• Bachelors in marine sciences, engineering and/or degree in Business Administration from a globally reputed institution.

• MBA from global management institutions. What does it mean to be a Lead of Sales at Smart Ship© Hub? You will be responsible for raising our profile as a provider of choice, lifting sales performance and contributing to the wider business success across the APAC, European and UAE region.

About US Smart Ship© Hub is a fast-growing digital platform for global maritime. Headquartered in Singapore and with its engineering cum customer support Centre in India, Smart Ship Hub is top 5 digital transformation company in the world. Its clients include 2 of the world’s top 5 maritime companies and others who are leading in specific regions. We are part of the largest transport mode; maritime transport is a 20 Trillion $ global industry and undertakes about 90% of global trade volume.

Smart Ship Hub partners with the most reputed names in the industry including classification societies, reputed makers, large maritime organizations across Singapore, Japan, Europe, Middle East, India.

Our digital platform aimed at merchant ships, oil rigs, offshore facilities, tug and barges, fishing vessels, ferries, RORO’s includes every ocean and river-based assets. The proprietary platform leverages the power of IOT, Big data, ML and Mobility to bring in unique experience of predictive diagnostics, condition and health monitoring, remote monitoring – management and control.

We help our customers to save millions of dollars and enhance their operational efficiencies significantly . Smart Ship© Hub has its offices in Singapore, Japan and Pune, India along with a global network of engineering support services across 4 locations (China, Dubai, Rotterdam and USA).

If you find this challenging enough, please drop in a mail to [email protected] www.smartshiphub.com

1. Provide strong commercial support to ensure customer satisfaction in terms of product supply and service.
2. Develop a deep understanding of Sensetac’s products to provide effective support to clients.
3. Manage client projects and arrange timely sample deliveries, working with cross functional teams to ensure objectives are met.
4. Assist to develop inspiring market trends and concepts, keeping abreast with trends in the region.
5. Coordinate marketing events, such as trade shows and webinars, working closely with cross functional teams to ensure alignment of event goals.
6. Provide support in various digital marketing activities as required.
7. Perform other ad-hoc duties as assigned.

Requirements

• Diploma in Business, Marketing, Chemistry, Food Science or a relevant discipline.
• At least 2 years of relevant experience (experience in the flavour industry an advantage).
• Detail-oriented with strong written and verbal communication skills.
• Effective team player, with good interpersonal skills.
• Fluent in English and Mandarin to communicate with clients.
• Knowledge in digital marketing tools a plus.

We regret that only shortlisted applicants will be notified.

Job Responsibilities:

• Responsible for the company's marketing campaigns.
• Responsible for Website Maintenance, conduct regular checks to ensure the functionality and user-friendliness of the company websites. Updates, improvements, and new features as needed.
• Responsible for the content of the company's marketing campaigns such as graphic design, video shooting and editing etc.
• Responsible for the specific implementation of the company's marketing activities and company event.
• To complete the task given within the agreed deadline.
• Ad-hoc tasks when assigned from time to time.

Job Requirements:

• Minimum 2 years of working experience in similar role with Diploma/Degree in Mass Communications / Advertising / Marketing / Digital Marketing.
• Experience in social media marketing or digital media, able to organising copywriting, photo/videos independently.
• Proficient in using camera, able to edit and organising image.
• Familiar with video/photo editing.
• Familiar with online marketing and have a good understanding of major marketing channels.
• Positive attitude, attention to detail, customer-oriented, good multi-tasking and organisational skills.
• Hybrid working with 2-3 days in office depending on work requirements.

Interested candidates with relevant background are invited to send your resume.

• Updated resume with your Current and Expected Salary
• Reason(s) for leaving
• Earliest availability to commence work.

We regret that only shortlisted candidates will be notified.

We are hiring! Passion or interested with the retail and jewellery trade? Join us now!

• Future career advancement opportunities
• Friendly working environment
• 20 working days per month

Responsibilities:

• Perform sales, trade-in and loan transactions of gold and timepieces
• Attend to phone enquiries
• Assist in resolving any administrative problems
• General administrative duties
• Provide professional and excellent customer service to all customers
• Assist in daily operation and housekeeping duties
• Maintain a pleasant and clean store appearance
• Other ad hoc duties as assigned by manager

Requirements:

• Basic computer knowledge
• Service-oriented with strong interpersonal skills
• Dynamic, proactive and sales driven
• Team player with positive working attitude
• Proficient in conversational english, other language skills will be advantageous
• Basic PC data entry skills
• Able to work as a team player
• Mid-career job switchers and fresh graduates welcomed

Interested candidates please apply with us today!

*We regret only shortlisted candidates will be notified.

Job Requirements

1. ITE NITEC or GCE "O" Level education. Diploma Holders are welcome

2. Experience in Customer Service or Sales Admin support will be an advantage

3. Customer Service Oriented

4. On-The-Job Training provided

Job Duties and Responsibilities

1. As part of the Sales Admin Support Team, you will process customers order for products such as preparing Sales Invoices, Sales Order reports for Production and other reports.

2. Answer phone calls from customers regarding order requests, enquiries, feedback and concerns.

3. Perform data entry work, such as posting transactions into accounting system, confirm invoices due for payment by customers, process monthly statement of accounts to customers.

4. Update customer information, reports to support Sales Team.

5. Conduct Stock-Take and Update Inventory Movement Records for assigned products.

Benefits & Other Information

Basic Salary - $2,300 to $3,000 per month

6 Months Probations

AWS /13th month Salary

Medical Benefits, Annual Leave, Medical Leave

Company Panel of Doctors

5.5 Working days per week ( with Alternate Saturdays Off)

Rest on Sunday and Public Holiday

Working Hours - 8 am to 5 pm (Mon to Fri)

Working Location at 3 Tuas Bay Walk

Company Transport Pick-up Point – at Chao Chu Kang MRT and Boon Lay MRT station

A Sales Assistant Manager supports the Sales Manager in driving sales, managing the sales team, and ensuring customer satisfaction. This role combines both sales and management responsibilities and is key in helping achieve the company’s revenue targets.

Job Description

• Assist in Sales Planning: Help develop sales strategies, set sales targets, and implement sales campaigns.

• Team Supervision: Support in overseeing the sales team, including training, mentoring, and performance evaluation. Act as a leader in the absence of the Sales Manager.

• Customer Relations: Handle escalated customer issues, manage relationships with key clients, and ensure a high standard of service.

• Sales Tracking and Reporting: Monitor sales metrics, track performance against targets, and report to upper management.

• Inventory and Merchandising: Ensure that products are available, well-stocked, and presented effectively to attract customers.

• Collaboration: Work closely with other departments, such as marketing, to support promotional efforts and improve sales performance.

• Administrative Tasks: Manage schedules, prepare sales reports, handle documentation, and assist with budgeting and forecasting.

Requirements

• Experience: Usually, 2-4 years of experience in sales or retail, with some supervisory or management experience.

• Education: A bachelor’s degree in business, marketing, or a related field is often preferred.

• Skills:

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.

• Analytical skills to interpret sales data and identify trends.

• Customer service-oriented mindset.

• Ability to handle and resolve conflicts effectively.

• Technical Proficiency: Familiarity with sales software (e.g., CRM systems) and standard office software (Excel, Word).

This role is ideal for someone looking to step into a managerial role while directly contributing to the sales function and customer success.

Sales Enablement Executive

Job Description

We are seeking a dynamic and versatile Sales Enablement Executive to support the CEO at our Singapore office. The ideal candidate will be highly organized, proactive, and possess excellent communication skills. This role is a blend of administrative support and pre-sale activities, crucial for ensuring smooth operations and supporting the CEO in strategic initiatives.

Total Work Experience: 2-3 Yrs in similar role.

Work Model: Hybrid (Work from Home and availability to attend meetings at client office or mutually agreed location.)

Desired Skillset:

· Proven experience in an administrative or sales support role.

· Excellent organizational and time management skills.

· Strong written and verbal communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Ability to multitask and prioritize effectively in a fast-paced environment.

· Proactive and self-motivated with a strong attention to detail.

· Prior work experience with Maritime companies is preferred.

Key Responsibilities:

Office Administration:

· Manage day-to-day office operations, including scheduling, coordinating meetings, and handling correspondence with SSH overseas offices and high rank executives from vessel owners and ship management companies.

· Handle travel arrangements, accommodation bookings, and itineraries for the CEO and other staff as needed.

· Assist in the preparation of reports, presentations, and other documents for client submission.

· Manage and organize files, records, and databases.

Pre-Sale Support:

· Assist in researching and identifying potential leads and new business opportunities.

· Support the sales team in preparing proposals, presentations, and sales materials.

· Coordinate and follow up on pre-sale activities, ensuring timely communication and documentation.

· Collaborate with marketing teams to create and update promotional materials and campaigns.

· Participate in sales meetings and provide administrative support to the sales team.

Executive Support:

· Provide direct administrative and office management support to the CEO.

· Handle confidential information with discretion and integrity.

· Assist the CEO in coordinating and managing special projects and initiatives.

· Serve as a point of contact for internal and external stakeholders on behalf of the CEO.

Qualifications:

· Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.

If you are a highly organized individual with a passion for supporting sales activities and executive functions, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our dynamic company.

About Us:

Smart Ship© Hub is a fast-growing digital platform for global maritime. Headquartered in Singapore and with its engineering cum customer support Centre in India, Smart Ship Hub is top 5 digital transformation company in the world. Its clients include 2 of the world’s top 5 maritime companies and others who are leading in specific regions. We are part of the largest transport mode; maritime transport is a 20 Trillion $ global industry and undertakes about 90% of global trade volume.

Smart Ship Hub partners with the most reputed names in the industry including DNV, LR, ClassNK, Wartsila, KVH across Singapore, Japan, Europe, Middle East, India. Our digital platform aimed at merchant ships, oil rigs, offshore facilities, tug and barges, fishing vessels, ferries, RORO’s includes every ocean and river-based assets. The proprietary platform leverages the power of IOT, Big data, ML and Mobility to bring in unique experience of predictive diagnostics, condition and health monitoring, remote monitoring – management and control.

We help our customers to save millions of dollars and enhance their operational efficiencies by up to 30%.

Smart Ship© Hub has its offices in Singapore and Pune, India and global network of engineering support services across 4 locations (China, Dubai, Rotterdam and USA). We are in process of setting up of our Japan operations in Tokyo.

We are seeking an Account Manager to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude, be a strong team player with a desire to learn and work hard and be able to adapt to a changing environment while working accurately to meet deadlines.

Package Includes: Basic $2,500-$3,000 + KPI Incentives (Up to $2,000) + AWS

Responsibilities

Account Retention:

• Ensuring business retention of existing cross border accounts and further penetration
• Monitoring and analyzing key accounts shipping trends/volume and revenue sustainability
• Providing consistent updates to management on areas of improvement for sales performance
• Proactive negotiation with clients on contractual rates to ensure business retention
• Maintain positive relationships with existing merchants as the main touchpoint and attend to their needs Provide solutions and resolve issues professionally and promptly

Account Development:

• Source for new opportunities and cross-selling of product mix Import & Export
• To handle all incoming international delivery leads
• Work on International inbound and outbound leads diligently
• Uncovering new areas of business opportunities and having a sustainable pipeline strength of 20% vs plan
• Provide weekly updates on pipeline strength and progress of potential opportunities
• Reporting of weekly activities with clients (visits/calls & meetings)
• Having a good collaboration with internal business units- stakeholders to deal with clients’ issues/challenges and concerns appropriately
• Accountability to deliver ad-hoc projects/tasks that have been assigned

Requirements:

• Minimum 2 years of working experience in an Account Manager role. Relevant experience in ecommerce logistics and cross-border ecommerce is an added advantage
• Minimum Bachelor's Degree in Logistics and Supply Chain Management or other relevant fields
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment

If you feel that you meet the above requirement and share the same value as us, simply submit your application with your CV, academic records, and your reference letter (if any).

We look forward to receiving your application!

The role will require you to plan and launch disruptive marketing campaigns. We are looking for a creative thinker with excellent communication skills. This includes ideating, planning and implementing online and offline strategies to grow brand awareness, community engagement and sales.

Day to day activities
* Development and execution of marketing strategy, with a strong focus on the digital marketing strategy
* Liaising with creative team, ensuring content and marketing calendars are aligned
* Reporting, tracking and analysis of campaigns
* Management of budget
* Writing and disseminating press releases
* Manage PR & marketing executive
* Liaising and maintaining relationships with media partners
* Planning and execution of media and public events
* Initiate brand collaborations and develop partnerships

Skills required
* Minimum of 3 years of working experience in marketing
* Out going personality
* Strong copy writing skills
* Great communication and collaborative skills
* Experience in event planning

Join Us as a Full-Time Marketing Executive!