Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2ndlargest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

Within ISAP, IT Production department (ITS) is in charge of IT Operations for CACIB.
These activities cover the following technologies:

• Application and Operations: technical support of CACIB applications (Capital Market, Corporate Banking, Risk and Finance) and control tower (Incident Management, Quality).
• Core Infrastructure: Network, Security, Systems (Windows, UNIX, Linux, Cloud), Storage and Backup
• Middleware: Database (Oracle, SQL, Sybase, Postgre), Big Data and production tools (Control-M, MQSeries, CFT, Sharepoint, etc)
• Workplace: User Access Infrastructure (Citrix, VDI, etc) and Unified Communication systems

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Job summary

• The HOS for Application Services is accountable and responsible for all the services under Application Service team.
• He is managing the teams responsible for day-to-day management and maintenance of CACIB business applications ( Technical standpoint).
• Reporting to the Head of Applications and Operations Department, you will be overall responsible over a pool of +50 staffs mixed between internal and external ones.
• He/She is the main point of contact for the service provider and the clients.
• He/She manages the budget for his perimeter.
• He/She is also responsible for the transition of all new services from other regions/domains to Singapore.
• He/She manages/monitors the projects/transitions.
• He/She promotes continuous improvement principles and ensures running a cost efficient model.
• He manages a local team of Service Managers and Service Lead
• The HOS is accountable for the RUN services and is responsible for day-to-day operational services on the Application Service department of all the regions that is supported from ISAP.
• The team works in Europe time zones and this role will be focused on Paris & Asia working hours. Flexible rotations are allowed based on the nature of duties.

Detailed job description

The HOS Team Manager has a wide spectrum of responsibilities and actions.

As the manager of his/her team, he/she:

• Sets and reviews the work organization according to activity’s requirements and people’s needs and validates the schedules,
• Animates the team to encourage collaboration and sharing of practices,
• Has a role in supporting people development.
• Participates to recruitment process for the team,

As the manager of his/her scope of activity, he/she:

• Meets clients on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. SIT leads security for GIT and is the main entry point for clients outside of GIT (ISS, BCP, LGL, and Compliance for security topics).
• The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management, but also global projects like participation in global Infra events (like Power down and DR Tests)
• Ensures activity is performed in compliance with norms, standards, processes and procedures,
• Controls quality of the RUN activities for all applications of all Business Lines.
• Reporting and auditing
• Implements cross-functions activities including continuous improvement initiatives,
• Estimates the yearly budget, sets monthly forecasts and follows up BAU/Project monthly balance.
• Promote and foster new way of working and encourage the team to actively participate to the transformation towards DEVOPS and automation

As the first point of contact for the Service Provider, he/she:

• Manages the daily relationship with the Service Provider and escalates when needed,
• Follows up Provider KPI and related actions,

As a member of ISAP/ITS, he/she:

• Facilitates collaboration and spread of information from and to the team,
• Participates to the department’s activities including brainstorming, team building and other team or transversal actions,
• Fosters innovation mindset and learning culture.
• Contributes to ISAP/ITS global branding and communication
• Manage budget (once a year) and forecast (monthly)
• Optimize use of the team to improve efficiency

Job specific environment and/or organization

• English and /or French language
• Working hours will match Europe business hours.2pm to 11pm SGT
• Rotation in ASIA shift is possible based on duties.

Candidate profile

• Minimum 10 years of IT Experience with at least 5 years of management experience and managing multiple services/technologies and people.
• Experience on Devops and SRE will be an added advantage.
• Excellent communication, interpersonal and logical skills
• Customer service oriented
• Team player
• Must be a bachelors/masters/engineering graduate
• Knowledge and working experience in Financial Organizations is desirable

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

We are looking for an Enterprise IT Sales Representative to be a part of our #blazeclan Singapore team!

This is an exciting opportunity for a qualified professional with an overall 5+ years of experience to join and add value to one of the Fastest Growing BIC (Born in the Cloud) company.

We would like to hire enthusiastic people who thrive on taking on challenging roles in order to give them an opportunity to hone new skills and try novel approaches.

As we are growing, we embrace diversity in thought, contribution and are committed to providing an equitable work environment.

Skill: Enterprise IT Sales

Experience: 5+ Years

Location: Singapore

Salary Range: SGD 6000 – SGD 11000

In this function you will:

· Build the sales pipeline by working with existing clients and finding new clients.

· Developing and executing end-to-end sales strategies including lead generation, prospecting, closing, follow-up after-sales.

· Build and drive $1M+ net new revenue per year.

· Developing and executing sales plan against the annual revenue targets ensuring delivery of the quarterly booking

· Quick learner with new technologies and must be well acquainted with current technologies like a public cloud as AWS and Azure, Analytics, Application Development, Cloud Consulting and Migrations, and Managed Services.

· Drive relationships with the clients and their cloud leaders across the industry

· Identify the buyers within the assigned territory by learning their initiatives and positioning Blazeclan’s professional services

· Collaborate with internal pre-sales, business consultants to develop a winning proposal

· Work with business and functional teams to translate partnership strategies into clear roadmaps, and an actionable pipeline of opportunities

· Identify sales prospects and contact these and other accounts as assigned

· Ensure all planning and strategies adhere to company policies and guidelines

· Effectively qualifying opportunities to ensure ROI

· Strong business acumen by presenting solutions to CXOs and VPS

· Prepare presentations, proposals, and sales contracts.

· Highly skilled in negotiating the terms and successfully closing deals

All about you:

· 5+ years of account management and consulting experience in the software and technology industry, with a proven track record of growing and sustaining sales revenue

· Prior role with a global system integrator will be an additional advantage

· Strong customer service and interpersonal skills

· Skilled at working with technical teams through complex solution sales

· Strong client-facing skills, e.g. meeting & presenting to clients (ideally with experience dealing with similar types/levels of contact with large Solution Integrators (SIs)).

· Strong commercial skills including an understanding of the sales process, ideally gained within a similar, commercial environment.

· Account Management capabilities in developing and retaining key accounts.

· Outstanding track record in managing sales ideally in high growth companies (IT Services or Product companies)

· Worked with onsite/offshore model

· Proven track record for exceeding the quota of $1M+ net new revenue per year

· Experience building successful relationships and negotiating with business leaders, especially the C-Suite.

Competencies Required:

· Significant experience in Solution and Service Sales in Enterprise.

· Knowledge of AWS and Azure Service and Solution offerings would be an advantage.

· Account management and hunting Sales experience would be an added advantage.

· Excellent Communicator, with drive and ambition, result-focused approach.

· Target driven, leads from the front, Good Negotiating Skills

· Excellent communication & Presentation Skills

· Good team player

· Strong problem-solving skills including an ability to think ‘on their feet when faced with challenging questions in the sales environment.

· Should have a high learning curve.

Qualification:

Bachelor's Degree in a Business-related discipline, computer science or engineering with an MBA (Preferred).

We are Great Place to Work certified; looking for technically forward, cloud-savvy professionals.

Join us and commit to work in an ambiance that is free of prejudices.

If you think you could be the perfect fit for us, then take the leap and apply today!

Let us know at: [email protected]

We would love to hear from you!

Job Description

1. Leading Marketing and Sales Department, responsible for sales target.
2. Develop annually marketing and sales strategy and plan in line with the Company's business development goals.
3. Attend or host events to generate leads and clients’ relationship maintain.
4. Responsible for team’s regional channel customer development result (with a focus on Web3, blockchain or financial clients), especially on ROI achievement.
5. Responsible for internal and external communication coordination and feedback follow-up between clients and teams.

Requirement

1. Min. Bachelor Degree in Business, Finance, Management, Marketing or any relevant field of studies.
2. Web3 or Blockchain sales experience is a MUST.
3. Minimum 3 years of experience in Business Development and Sales with familiarity in the blockchain related industry, and possesses large network of client’s resources.
4. Excellent ability to develop large customer resources, capable of creating a regional customer map through point resources and radiating resource networks.
5. Strong communication and negotiation skills, excellent verbal expression abilities, and robust capabilities in customer development and relationship management.
6. Team-leading with strong communication coordination, organizational abilities, and execution skills.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Responsibilities:

1. Lead and guide a sales team, providing coaching and support to help them achieve individual and team targets.

2. Develop and execute sales strategies in line with the organization's goals, identifying new business opportunities, expanding market share, and increasing revenue.

3. Foster strong relationships with existing customers, identifying opportunities for upselling or cross-selling products/services.

4. Monitor and report on sales performance to senior management, analyzing data to inform decision-making and adapt the sales strategy as needed.

5. Collaborate with marketing and product development teams to ensure cohesion between sales efforts and overall business goals.

6. Conduct market research to stay informed about industry trends, competition, and customer behavior, using insights to shape sales strategies.

7. Cultivate and maintain a high-performance sales culture by setting clear goals, recognizing top performers, and addressing performance issues promptly.

8. Ensure adherence to all sales policies and procedures, including pricing, discounts, and contract terms.

9. Represent the organization at industry events, trade shows, and conferences, networking to promote the organization and generate new business.

10. Continuously enhance knowledge and skills in sales management, staying current with industry best practices, and sharing insights with the sales team to support their professional development.

Requirements:

• Min. 2 years of experience in sales
• Strong oral and written communication skills
• Foster a competitive yet collaborative team environment
• Results-oriented
• Proficient in Microsoft Office

Corporate Strategy is a central global function at Schneider Electric and has 4 broad activities:

• Group strategy cycle: animate the strategy cycle for Divisions & Regions, the Executive Committee and the Board of the group with deliveries organised in Q1, Q2 and Q3; create links with the group finance cycles for resource allocation

• Strategic Intelligence: bring an outside-in view to the group by analyzing competition and performing benchmark analysis

• Portfolio optimisation: identify acquisitions & divestments, assess strategic rationale for deals and their adequacy to Group strategy, deliver synergy studies

• Ad-hoc projects: deliver strategy projects on transversal topics not naturally owned by any Division nor Region

B. Description of the role & responsibilities of the Corporate Strategy Director

The Corporate Strategy Director is a high-profile role with a global remit, not tied to the role location in Hong Kong. As such, the Corporate Strategy Director is a key member of the Corporate Strategy team, actively contributes to building the global strategy of Schneider Electric, and is exposed to multiple stakeholders across the organization and various parts of the business. Main responsibilities include:

• Act as a key content lead and project lead for strategy studies

• Driving content, questions, analysis, story-telling, organization, cadence & pace

• Working hand-in-hand with internal and external stakeholders

• Writing projects scoping for internal or external work, guides for interviews and conducting interviews

• Managing various stakeholders to deliver findings within agreed timelines

• Formulating key conclusions

• Perform research activities to obtain relevant data and define needs or problems, either with (i) other corporate strategy team members, (ii) other individuals within Divisions / Regions of Schneider Electric or (iii) external consultants or research institutes

• Oversee the formulation of hypotheses for investigation and analysis of Schneider Electric, competitors, and market data

• Apply business judgement and knowledge of Schneider Electric solutions and organization to devise feasible and actionable recommendations for profitable growth for Schneider Electric

• Prepare and present written and oral reports of findings to key stakeholders inside Schneider Electric

• Develop, manage and maintain excellent relationships within Schneider Electric – at all levels of the organization

C. Requirements for the role

• Good business acumen and judgment

• Strong analytical skills: ability to screen and quickly absorb information on various topics from multiple sources and synthesize it to make meaningful recommendations

• Fast learning capacity and curiosity for Schneider Electric’s businesses and those of competitors, new business models and disruptors

• Resourceful, tenacious and self-starter attitude

• Good interpersonal skills

o Open-mindedness, actively listens to others, understands and values others' views

o Ability to connect with people easily, to win buy-in for proposed recommendations

o High level of maturity: ability to liaise with counterparts from different parts of the organization, including senior executives

• Strong organization and project planning skills; structured way of working; ability to work under time pressure; Good attention to detail

• Collaborative and a team player: driven but balanced, thoughtful and passionate about success of the collective team

• Good finance literacy: understanding of a P&L and Balance Sheet

• Comfortable operating with a very strict level of confidentiality, given the types of topics covered, and the access to information provided by the role

Achieve customer service satisfaction in Medical Aesthetic interacting with customer in a professional, friendly- helpful and positive way.

Join us for a rewarding career path that includes:

· 6 off days per month with every Sunday and Public Holiday off.

· Medical and Dental Benefits.

· Insurance Benefits

· Career advancement opportunities according to aptitude.

· Training and Development opportunity

· Grooming and Etiquette training

· Positive working environment.

Your contribution to the team includes:

· Achieve sales and other key business targets.

· Demonstrate professional high-quality service.

· Understand clients’ needs and provide professional skin-care counselling to clients.

· Be familiar with the products and services and make recommendations based on the client’s needs (training will be provided).

· Building good rapport and establishing good relationships with clients to ensure retention and referrals.

· Handle customer’s feedback.

· Other ad-hoc duties assigned.

You should have:

· Minimum (GCE) Ordinary Level or equivalent

· Strong aptitude in promotional techniques - without hard selling

· Result driven and service oriented.

· Ability to work independently as well as being a team player

· Excellent interpersonal and communication skills are essential

· Able to handle service & sales orientated environment

· Able to work confidently and pro-actively in a fast-paced environment.

· Candidate who has beauty/spa certificate will be an advantage.

· Able to communicate effectively with clients regarding their queries and concerns

· Previous Airline crew welcome

KEY RESPONSIBILITIES

• Manage overall solutions, new proposals and identify opportunities to improve or implement strategies to expand the Corporate IT services.
• Identify areas of concerns, issues and implement strategic solutions to further improve IT operations.
• Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
• Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
• Ensure accurate development and traceability of requirements during project lifecycle.
• Manage the end to end project delivery including procurement process.
• Manage the change enablement process throughout project duration.
• Manage and develop customer relationships and perceptions to achieve mutual goals.
• Determine the project approach, staffing, responsibilities, and schedule.
• Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) in meeting requirements and service level agreements.

KEY REQUIREMENTS

• Bachelor's degree in business or technology-related field (or equivalent).
• At least 5 years of working experience in implementing technology projects.
• At least 3 years of project management experience, preferably on Microsoft solutions.
• Possess a global perspective mindset to evolve with the organisation.
• Demonstrated ability to think and work systematically and logically.
• Good understanding of contract terms and interpretation.
• Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
• Experience in customer expectations management.
• Demonstrated experience employing project management methods, tools, techniques.
• Clear and concise oral and written communication.
• Results oriented / self-directed ability to drive change in unstructured environment.
• Good client interface and presentation skills.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Role Description:

As a Business Development Manager, you will be responsible for driving business growth, identifying new opportunities, and fostering strong relationships with clients. You will play a pivotal role in developing and implementing strategic initiatives to expand the company's market presence and achieve revenue targets.

2. Specific Responsibilities:

• Comprehensive knowledge of the road freight transport industry, including its structure, trends, and challenges.

• Understanding the competitive landscape, key players, and market dynamics in the transportation sector.

• Analyzing market trends, customer demands, and geographical considerations influencing road transport.

• Identifying niche markets, untapped regions, or specific industries with high transportation needs.

• Recognizing regulatory changes, technological advancements, and their impact on the industry.

• Establishing and nurturing relationships with existing and potential clients in freight transport.

• Conducting market research to understand client needs, preferences, and pain points in logistics.

• Developing tailored sales strategies to attract and retain clients, focusing on value-added services.

• Collaborating with the sales team to generate leads, pitch services, and negotiate contracts.

• Customizing solutions to meet specific client requirements, emphasizing reliability and efficiency.

• Providing excellent customer service, addressing inquiries, and ensuring client satisfaction.

• Identifying and pursuing new business opportunities for expanding the client base in road transport.

• Creating innovative approaches for penetrating new markets or industries that require transportation services.

• Formulating strategies for entering unexplored geographical areas or targeting specific demographics.

• Leveraging networking opportunities, industry events, and trade shows to generate leads and partnerships.

• Conducting targeted marketing campaigns or promotional activities to attract potential clients.

• Analyzing data to prioritize potential prospects and allocate resources effectively.

• Establishing strategic partnerships with key stakeholders, suppliers, and complementary service providers in the transportation industry.

• Collaborating with logistics partners, carriers, or warehouses to offer comprehensive solutions.

• Negotiating mutually beneficial agreements, joint ventures, or collaborations to expand service offerings.

• Building alliances with industry associations, regulatory bodies, or governmental organizations.

• Developing long-term relationships and alliances to enhance the company's market position.

• Evaluating and fostering partnerships that add value to the business and improve service capabilities.

• Identifying opportunities for service innovation or differentiation in the road transport sector.

• Developing innovative solutions or service packages that cater to evolving customer needs.

• Integrating technology and digitization to streamline processes, enhance efficiency, and improve customer experience.

• Conducting feasibility studies for new service offerings or technological integrations.

• Staying updated with industry trends, emerging technologies, and best practices for service enhancements.

• Collaborating with internal teams to implement new solutions and align them with client requirements.

• Developing growth strategies aligned with business objectives to expand market share in road transport.

• Evaluating potential mergers, acquisitions, or strategic alliances for business expansion.

• Identifying investment opportunities in infrastructure, fleet expansion, or technology upgrades.

• Planning and executing geographical expansion strategies based on market analysis.

• Creating a roadmap for sustainable growth and scalability while maximizing profitability.

• Continuously reviewing and adapting strategies based on market shifts and business performance indicators.

3. Competencies:
1. Industry Understanding and Market Analysis

2. Client Relationship Management and Sales Strategies

3. New Business Development and Market Penetration

4. Strategic Partnerships and Alliances

5. Innovative Solutions and Service Development

6. Market Expansion and Growth Strategies

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3800

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Marketing of jewelleries
• Product introduction to customer (B2C) from point-to-point sale
• Point-of-sale (POS) executes the payment for goods or services
• Inventory management in assigned store
• Support Marketing on E-commerce plat forms
• (For Supervisory/ Senior role) - Assist in overseeing & ensuring overall smooth operations of business unit, support leadership to junior sales personnel
• Prior experience in both local and global sales industry knowledge will be advantageous

Requirements

• Applicants with Three years' Fine Jewellery or Gold related experience will be considered for Senior positions
• 1-2-year Executive experience for Executives Appointments
• Fresh graduates from (Universities, Polytechnic or ITE) are welcome to apply
• Tech Savvy
• Fair communication & presentation skills
• Good spoken of English and another language (Bilingual) to clients of a multilingual environment
• Possess initiative, responsibility, and willingness to learn and adapt
• Ability to multi-task and work in an exciting young environment
• Meticulous, lovely attitude and able to make fine-decision during sales engagement

Five-day work week

Career progression and drive to excel

Attractive pay package commissions/incentives, excess hours

Medical, Insurance and leave benefits

Applicants familiar with E-Commerce (those with knowledge will be considered for exposure to Digital Marketing Business Unit)

Full time appointment only

Able to commence work immediately preferred

Interested to expand our interests together, please write to us at [email protected]

Thank you for your interest to join us. We regret to inform only shortlisted candidates will be notified

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Roles & Responsibilities

- Develop and identifying business opportunities for corporate insurance & employee benefits programmes

- Business development – identify and acquisition of new accounts

- Broking – review, enhance, marketing, placement and recommend new programme design

- Generating new leads and acquire new customers, cold calls, client/referrals, Gebiz tenders, etc.

- Building and maintain strategic relationships with insurers

- Deliver individual sales activities and new business targets

- Planning and overseeing new marketing initiatives by keeping abreast of market/ product evolution

- Identify cross-selling opportunities within inter-department

- Develop a growth strategy focused both on financial gain and customer satisfaction.

Key Requirements/Skills/Experience

• At least 5 years relevant experience

• Ability to build extensive network with prospects, market players and opinion leaders
• Ability to generate and convert leads
• Expert knowledge in sales and negotiation skills
• Ability to convince customers in negotiations
• Excellent interpersonal and communication skills (both oral and written) in English

· Proficient in Microsoft Office Word, Excel, Outlooks

Academic Qualification

· Degree-level educated

· Relevant Insurance Qualification (CII/ ANZIIF/CGI /HI /M5 /M9) or

· Insurance relevant specialty/technical diploma

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Senior Growth Marketing Specialist

12 months fixed-term contract

As the Senior Growth Marketing Specialist, you'll be working with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region, and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyze marketing and product funnels to identify opportunities and build audience segmentation, to drive step-changes in creator and revenue growth
• Define marketing channel mix and use lifecycle marketing principles to create personalized and engaging experiences for creators 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content 
• Generate and structure plans to execute on projects, manage project priorities and allocation of resources within the project 
• Monitor and analyze key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioral data to inform iterative improvements and optimize the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics

Minimum qualifications:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy 
• Strong understanding of growth concepts, user journey optimization and experimentation frameworks with hands-on experience of developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand of attribution of marketing data (e.g. multi-touch attribution, cannibalization optimization, marginal efficiency, etc)
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges

Preferred qualifications:

• 2+ years of experience in technological industry or deep understanding of the technological landscape
• Some knowledge of programming languages (e.g. SQL) and  markup language (i.e. HTML)
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

• Experience with marketing automation and CRM platforms, deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc)
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platform, its creators and identify opportunities to celebrate the creator community

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

This role, which is accountable for Project Profitability, Implementing strategy for entire Event management team including industry and government engagement, driving Sales through an experienced team of sales professionals. Partnering with the Event and Sales lead in the Market Pillar to develop and deliver the sales strategy in the Market Pillar via the achievement of stretch Sales targets.  Leads, manages and develops a team of event and sales professionals along with creating new products in the evolving conference world of blending digital and physical networking.

Key responsibilities:

• Develop Plans and implement strategies into event timeline include Sales, Marketing, VisProm and Operations includes timely report, update, and event management.
• Government and Trade Association Engagement
• Marketplace Engagement on Sales and Visitors
• Partner with the Sales Lead in the Market Pillar in the development of integrated sales strategy and plans, ensuring they are effectively communicated and executed by the wider team.  
• Participate or lead group wide Project Management
• Management and Leadership capability – able to recruit, hire, onboard, manage and motivate a high performing event or project team.
• Develop, coach and grow the Event Management and Sales team to reach their full potential in an environment where there are fair opportunities for all. Coaching them to use the process and achieve the vision
• Drive revenue delivery through sales team hitting and exceeding all sales goals/KPI’s
• Developing and maintaining positive working relationships across Informa
• Ability to read and analyse data, use data to measure and improve performance.
• Deliver Sales/Revenue targets through existing and new Customers and new products
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Identifying and participating in the development of new products, solutions and target market prospects to secure high value new business
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs
• Delivering innovative and cost-effective solutions, recognising the need to effectively reflect landscape, client needs, market conditions, and Informa products and solutions
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus
• Maximising usage and adherence to Informa systems and processes, adopting a best practice and facilitating developments in line with internal and external requirements
• Salesforce compliance, reporting and forecasting. Coach salespeople to use the process and achieve the vision.

We’re now looking for a Sales Ops Specialist to join our APAC team. 

Role Purpose:

This role helps executes the post-sale, order to cash process for the Omdia & Wards Intelligence businesses. This includes ensuring accurate sales contracts and successful handover to downstream delivery teams for invoicing and fulfillment. It is also a primary responsibility to promptly and accurately resolve amendments and queries. e Sales Enablement & CRM team concentrates on the systems and technologies the sales team uses and identifies information

Areas of Responsibility & Accountability

•Manages the sales order approval process for an agreed area of responsibility:

•Rejects orders that do not adhere to business rules/authority framework

•Escalates queries to compliance

•Ensures orders adhere to data standards

•Ensures all orders meet criteria for successful processing on SAP

•Provides support to sales staff to ensure thorough understanding of the business requirements

•Monitors orders that are between sales and fulfilled to ensure all orders are dealt with in a timely manner

•Ensures processed orders are correct and meet the high standards required to ensure the best customer experience

•Follows agreed regular best practice duties including under/over payments, overdue payments, on hold orders, updating of SFDC status

•Works with SSC and BI sales and central teams in a positive manner to resolve issues in a pragmatic and timely fashion

•Communicates of changes to process and business rules to ensure understanding by co-workers and other teams

•Highlights any practices that are not aligned to the standard process and identify issues that affect the customer experience

Inside Sales Representative | 1 yr Contract Staff | Renewable | Aperia Tower

Location: Aperia Tower 2

Working Day: 5 Days (Mon-Fri)

Working Hour: 9 am - 6.15 pm

Salary : Basic up to $3000 (Depending on educational qualification and relevant experience) Incentives: up to $600 per month. Completion bonus of one month salary upon completion of their one year contract

Job Scope

• The Inside Sales Rep will assist to generate new leads for the sales team by calling manufacturing contacts to introduce products and services of the company. No product selling or closing is required.
• Achieve KPI/Sales
• The calling contents will depend on the current project, but overall, the main purpose is to introduce our events, offers, products, or confirmation of their contact details.

Benefits:

• Attractive monthly incentive based on performance is provided (Up to $600 monthly).
• Additional half-yearly bonus based on performance is provided.
• Training will be provided.
• Long-term renewable contract with yearly increment.
• Entitled to transport, medical, dental allowance, and AWS.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client, an American wellness company is looking for a Channel Sales Specialist.

We are looking for someone that

• has keen interest in the beauty and wellness industry
• has superb communication skills and enjoys interacting on the social media
• fearless in generating new business leads through phone calls, online meetings, web inquires, webinars and social platforms
• has great skill set in fostering partnerships
• minimally has Diploma or higher
• has at least three (3) years of experience in sales where you managed sales and carried sales targets
• has excellent time management and the strong ability to prioritize is essential
• has a good understanding of internet-based sales / digital marketing will be advantageous skills

You would be working with the Channel Sales Manager to implement channel sales strategy, run data analysis, as well as communicate with channel sales partners on a regular basis.

This role requires you to plan work in both the US and Singapore time zones. Working from home partially during US time zones will be necessary (1pm to 6pm , 10pm to 1am)

Please forward your updated resume, with current and expected salary to [email protected]

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

Role Purpose

• Responsible for executing the people plan and deliver excellent Team Member experience throughout their life cycle.
• Collaborate with the People Services, Talent Acquisition and L&D teams to adequately support the business.

Key Responsibilities

• Partner function heads and line managers to provide advisory on all people related agenda.
• Work with stakeholders to identify and develop plans to meet business needs.
• Resolve employee relations issues and address grievances effectively within timeline.
• Coach and educate the people managers to enforce good people practices that are aligned to the company policies, SOPs and government regulations.
• Stay abreast with trends and metrics to identify and develop people solutions for the business.
• Manage multi-channel communication platforms for the delivery of internal messages.
• Work towards the employer of choice driven by DFI values and increase team member experience positively.
• Ensure KPIs are met as committed in the people’s plan.
• Seek feedback and monitor stakeholder satisfaction to ensure continuous improvement, customer service mindset and do the right things.
• Participate in projects, where required.

Key Competencies / Skills

• Minimum 5 years of experience in HR with hands-on exposure in Talent, Performance and Change Management. Possess IHRP certification.
• Discreet, strong in administration & organizing and savvy in using Microsoft Excel/ PowerPoint.
• Good working knowledge of the employment laws for local and foreign labor requirements.
• A self-starter and able to work in a fast-paced environment against tight timelines in a team setting.
• Excellent communication skills with strong influencing and problem-solving skills

Job Responsibilities

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing in coordination with the PMO team.

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements

- Diploma / Degree in Engineering or equivalent

- 2- 5 years of relevant working experience

- Fresh graduates are welcome to apply

- Experience in Process Instrumentation / Valves or Automation industry

- Good interpersonal and communication skills

- Independent and team player

Responsibilities:

• Manage day-to-day operation in support of Sales teams including order acknowledgement, processing quotations, Purchase Order, Sales order etc
• To liaise and coordinate to customer’s request or delivery
• To provide good support and customer service to existing customers
• Handle walk-in customer and phone enquiries
• General sales administrative duties
• Any other ad-hoc tasks assigned by manager and management

Requirements:

• Min Nitec or GCE ‘O’ Level
• Proficient in MS Office Applications (i.e. Excel, Word, PowerPoint)
• Knowledge in using Oracle SAP is an added advantage

Interested candidates, please click on “Apply Now”. Alternatively, you may email us a detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151