Jobs Description:

• To demonstrate excellent knowledge and provide expert advice on merchandise range and details.
• Greets and received customers in a welcoming manner
• Responses to customer’s questions
• Provide accurate measurement and proper tailoring and alterations service for all customers.
• Drive sales through engagement of customers
• Handle day to day store operations.
• Provide follow up service on new product arrival and special promotions.
• To maintain the visual display of merchandise on shop floor

Requirements:

• Must have at least 1 years retail sales experience in fashion, with good sales skills and sales service attitude
• Able to communicate effectively with Chinese speaking clients.
• Hard working and can work under pressure;
• Able to adapt and work fast in a fast-paced and changing environment.

You will manage the daily operations at KKH Patient Education Centre, providing good customer service in handling front desk and email enquiries, registration and billing and collection of fees. You will handle administrative matters related to in-house programmes, forums, seminars and KK Parenting Club. In addition, you are expected to assist in the organisation of events, workshops and other in-house programmes and work with the trainers’ coordinators on manpower planning for the workshops and in-house programmes.

Requirements:

• Fresh Diploma; or
• Higher NITEC/ NITEC with 6 years' work experience
• Proficient in Microsoft Office applications in particular MS Word and Excel
• Excellent interpersonal and communication skills
• Good customer service skills
• Able to work on a 5.5-day work week, as follows:
• Mon to Fri: 9.30am to 6.30pm
• Sat: 8.30am to 12.30pm

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

Job Summary:

We are seeking a highly motivated and results-driven Relationship Manager to join our lending team. The successful candidate will be responsible for generating new business leads, building relationships with clients, and closing deals to achieve sales targets. The ideal candidate will have excellent communication skills, a strong understanding of the lending industry, and the ability to work in a fast-paced environment. Your role will be crucial in driving the growth of our lending business and ensuring a high level of customer satisfaction.

Reports to: Sales Manager or Team Lead.

Key Responsibilities:

• Lead Generation: Identify and generate new business leads through various channels, including referrals, networking, and cold calling.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, including small business owners, entrepreneurs, and individual borrowers.
• Needs Assessment: Conduct thorough needs assessments to understand clients' financial situations, goals, and challenges.
• Product Presentation: Present and explain loan products and solutions to clients, clearly outlining the benefits and features of each option.
• Negotiation: Negotiate loan terms and conditions to meet clients' needs while ensuring compliance with company policies and industry regulations. Strive to close deals that are favorable for both the client and the company.
• Sales Targets: Meet or exceed monthly sales targets and performance metrics.
• Industry Awareness: Stay up-to-date on industry trends, market conditions, and competitor activity.
• Internal Collaboration: Work closely with internal teams, such as underwriting and operations, to ensure a smooth and efficient loan processing experience.
• Record Keeping: Maintain accurate and up-to-date records of sales activities, client interactions, and loan performance.

Requirements:

• Candidate must possess at least Diploma or equivalent; (in Business, Finance, Economics, or a related field is preferred)
• 2-3 years of sales experience in the lending industry (commercial banking / SME lending) or related field.
• Strong understanding of loan products, including terms, conditions and regulations.
• Excellent communication, negotiation and interpersonal skills.
• Ability to work in a fast-paced environment and meet monthly sales target.
• Strong problem-solving and analytical skills.
• Proficiency in CRM software and Microsoft Office.

Performance Metrics:

• Sales revenue growth
• Number of new clients acquired
• Loan volume and quality
• Customer satisfaction ratings
• Sales activity metrics (e.g., calls made, meetings held)

Work Environment:

• Office-based role with frequent client meetings and travel (as required)
• Collaborative team environment with regular sales meetings and training sessions
• Access to industry-leading technology and sales tools.

Other benefits:

• Attractive Performance bonus
• Medical benefits included

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

Job Description & Requirements:

Are you a Marketing Assistant with a growth mindset, seeking an opportunity to contribute to the education sector? If so, we have an ideal position for you! United Language Centre (ULC), a prominent language school and expat community hub in Singapore, is in search of a dedicated and enthusiastic Marketing Assistant to become a part of our team. As a Marketing Assistant at ULC, you will play a significant role in promoting our services, driving marketing initiatives, and ensuring the successful outreach of our educational programs.

Roles & Responsibilities:

• Event Management
• Plan and coordinate monthly workshops and excursions, including setting topics and liaising with teachers and sales team for detailed content development.
• Organize and execute special events, including event planning and on-the-day management.
• Design promotional materials, update interactive whiteboards, and handle festive decorations.
• Digital Advertising
• Manage and optimize SEO and SEM campaigns in collaboration with external agencies.
• Social Media Management
• Create and manage content for social media platforms (Instagram & Facebook), including two static posts and one reel per week, which can be planned and scheduled in advance.
• Content Creation (website and CRM)
• Write and design monthly e-newsletters using HubSpot.
• Edit and update web content on WordPress, and create campaign-specific landing pages on HubSpot
• Community Engagement and Reporting
• Make announcements and manage the business WhatsApp group.
• Keep Google Business updated with monthly posts, respond to reviews, and upload new photos.
• Conduct marketing analysis and prepare reports using CRM data
• Other:
• Develop comprehensive email sequences for lead nurturing, ensuring leads received from the website are engaged with various emails until conversion.
• Create onboarding email sequences for new students to ensure a smooth integration into our courses.

Requirement:

• A Diploma in Marketing, Advertising, Communication and/or any relevant field.
• At least 1 - 2 years of relevant working experience
• Knowledge of media/advertising is an asset
• Resourceful and curious coupled with a team player mindset and good work ethic.
• Trustworthy, reliable and possesses a proven ability to ensure completion of work with minimal supervision.
• Data-driven with good business acumen and analytic skills
• A self-starter, steadfast learner, persevering, confident & outgoing, and well-presented.
• Ability to problem-solve, multitask, and prioritise in a fast-paced, high-volume environment
• Proficient in Google G suite
• Basic web editing and social media channel skills e.g. Facebook, Instagram, TikTok, and Linkedin.

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

Join Our Dynamic Team as a Hybrid Assistant!

Are you a motivated individual seeking an exciting career opportunity that combines business development, marketing, administration, and sales? Look no further! We are seeking passionate individuals to join our team as Hybrid Assistants, where you can grow, learn, and contribute to our thriving organization.

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

What You'll Do: In this multifaceted role, you will be exposed to a wide range of responsibilities. You'll be able to engage in business development activities, such as identifying new leads, nurturing client relationships, and contributing to sales strategies. Additionally, you will play a vital role in marketing initiatives, including content creation, social media management, and campaign execution. You'll also provide administrative support, assisting with scheduling, documentation, and general office tasks.

Skills You'll Need: To excel in this role, we're looking for individuals who embody the following qualities:

• Coachable: We value individuals who are open to feedback, willing to learn, and embrace continuous improvement. We believe in nurturing talent and providing the resources necessary for your growth.
• Good Attitude: A positive mindset and a can-do attitude are essential. We foster a collaborative and supportive work environment where teamwork and optimism are highly valued.
• Willingness to Learn: We're looking for individuals who have a hunger for knowledge and a curiosity to explore new concepts. Our team is dedicated to personal and professional growth, and we encourage continuous learning.

Why Join Us: By joining our team as a Hybrid Assistant, you'll embark on an exciting journey that offers tremendous opportunities for advancement. Here are a few reasons to consider joining us:

• Skill Development: This role will equip you with a wide range of skills and expertise in multiple disciplines, giving you a competitive edge in your career.
• Collaborative Environment: You'll work alongside passionate and talented professionals who will inspire and challenge you to reach new heights.
• Impactful Work: Your contributions will directly impact the growth and success of our organization. You'll have the chance to make a real difference and be recognized for your achievements.
• Growth Opportunities: We believe in nurturing internal talent and providing ample opportunities for career progression. Your hard work and dedication will be rewarded with new challenges and responsibilities.

Requirements

• At least a Local Polytechnic Diploma or any Degree in any field
• Undergraduates and graduate students are both welcome to apply
• No experience required
• Singaporean only
• $2500 & above.

Shortlisted candidates will be notified via WhatsApp text

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading international bank specializing in private wealth management offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance / Business / related field.
• At least 3 years of relevant experience in private banking and/or wealth management.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements

• Minimum Degree in Accountancy or Banking & Finance
• Preferably with 3 to 7 years of relevant experiences

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Job Title: Marketing & Events Administrative Assistant

Job Summary:
Our client is seeking a highly organized and creative Administrative support to their Marketing and Events team. Role will be Administrative focused and will require skills in Excel and PowerPoint.

Responsibilities:
- Assist in the creation and approval process of marketing content on social media platforms, working closely with Ops Marketing and Vendor to ensure social media post are approved and posted in a timely manner.
- Documentation and maintain a records of the end-to-end processes of social media posting.
- Manage and work with vendor for ad hoc update website or bimonthly regular updates
- Work closely with events team to plan and provide support for pre-event to post events.
- Document and maintain a record of the end-to end process of events progress.
- Design and create marketing materials, such as EDMS and PowerPoint presentation.
- Provide administrative support for marketing and events-related tasks such as processing of invoices, keeping a proper documentation of end-to-end processes, updating excel spreadsheet as well as preparing post event report etc.

Requirements:
- 1-2 years of experience in marketing, events, or administrative field
- Strong communication, organizational, and time management skills
- Proficiency in Microsoft Office, excel and power point especially.
- Ability to work independently and as part of a team
- Attention to detail, creativity, and problem-solving skills
- Willing and looking forward to learn new things

Nice to Have:
- Experience with event management and social media management
- Knowledge of Canva or designing background
- Familiarity with data analysis and reporting tools

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:

Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Aventis Graduate School is a dynamic and innovative institution dedicated to providing world-class graduate and executive education for working professionals. Join our collaborative team and contribute directly to our mission of empowering individuals and organizations.

About the Role:

We're seeking a talented and results-driven Performance Marketing Executive to spearhead our lead generation efforts. You'll be responsible for designing, executing, and optimizing high-impact digital marketing campaigns across multiple channels, including Facebook, TikTok, Google, Instagram, and native advertising platforms like Taboola.

What You'll Do:

• Campaign Mastery: Develop, launch, and manage end-to-end digital marketing campaigns, focusing on driving high-quality leads and maximizing ROI.
• Digital Platform Expertise: Leverage your deep understanding of Google Ads, Facebook Ads Manager, TikTok Ads, and Taboola to optimize campaign performance and achieve exceptional results.
• Data-Driven Insights: Utilize advanced analytics tools to track key metrics, identify trends, and make data-informed decisions to optimize campaigns.
• Creative Collaboration: Partner closely with our creative team to develop compelling ad creatives and copy that resonate with our target audience.
• Continuous Testing & Improvement: Stay up-to-date with the latest industry trends and emerging technologies to drive innovation and enhance campaign performance.

What We're Looking For:

• Proven Experience: Minimum 2 years of hands-on experience in digital marketing, with a strong focus on lead generation.
• Platform Proficiency: Deep knowledge of Google Ads, Facebook Ads Manager, TikTok Ads, and Taboola.
• Analytical Mindset: Strong analytical skills to interpret data, identify trends, and make data-driven decisions.
• Creative Flair: Ability to develop engaging and persuasive ad copy and creative concepts.
• Results-Oriented: A passion for achieving measurable results and a track record of success.

What's in it for You:

• Competitive Compensation: Attractive salary package and performance-based bonuses.
• Career Growth: Opportunities for professional development, mentorship, and advancement.
• Continuous Learning: Access to industry-leading training and workshops.
• Innovative Culture: A dynamic and supportive work environment that encourages creativity and innovation.

Ready to Make Your Mark?

If you're a passionate and talented Performance Marketing Executive ready to take your career to the next level, we invite you to apply today.

Let's build the future of education together. Visit www.Aventis.edu.sg for more info

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Salary: up to $3500

Duration: 3 months

Location: Raffles Place

Working Hours: Mondays to Fridays Office (9am-5.30pm)

Job Responsibilities:

• Provide administrative and logistics support for festive and corporate gifting programs.

• Assist with inventory management for corporate gifting, ensuring proper tracking and timely updates.

• Support the Marketing team in brainstorming event ideas and executing event plans.

• Coordinate various tasks involved in gifting and events to ensure smooth and efficient operations.

• Assist with documentation, scheduling, and communication for ongoing projects.

Requirement:

• Diploma/Degree in any dicipline

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The Job:

• Plan, organize, and execute events, ensuring they align with the objectives and goals
• Coordinate logistics, including vendors, suppliers, event staff, and on-site operations
• Write engaging, persuasive copy for event promotions, marketing materials, websites, speeches, and social media
• Develop content that aligns with the brand voice and resonates with target audiences

The Requirements:

• Bachelor’s degree in Marketing, Communications, Event Management, Business, or a related field
• 5+ years of experience in event management with skills in copywriting and business operations

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth for McLaren and Pagani
• Optimize CRM systems to enhance customer relationships and loyalty
• Analyze customer data to identify trends, preferences, and behaviors
• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives
• Develop and maintain relationships with external partners, influencers, and media outlets

Requirements:

• Degree in Marketing or a related field
• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands
• Possess a valid class 3 driving licence

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Salary: up to $2600

Duration: 3 months extendable

Location: Serangoon

Working Hours: 8.00am to 5.00pm (Mondays to Fridays)

This role supports parents and their children from enquiry through application and onto enrolment, ensuring prompt follow up and processing to smoothly and efficiently facilitate the admissions process

• To nurture leads and drive enrolments - proactively follow up leads in the best manner, email, phone, EDM etc

• Help drive improvement in all conversion rates of the customer journey and in particular, lead to enquiry conversion rate and timings

• Provide enrolment and student data as needed

• Ensure data is captured accurately and in timely manner on all systems

• Assist to book and conduct tours 

• Set up and administer CAT tests as needed

• Other duties as directed by the Head of Admission.

• Support the delivery of a personalised experience (visit or otherwise) for each prospective parent and pupil

• Support the assessment process for each pupil, working closely with the Academic Leadership Team.

• Support the onboarding and orientation process for each family.

• Assisted with the promotion of the school at internal and external events (Open House, Networking, Expat Fairs, etc.).

Reception/Front Desk

• Serves parents by greeting, welcoming, and directing them appropriately.

• Liaises with the school nurse and class teachers as required Communications and Community Relations

• Supports requests from teaching staff, in liaison with the School Receptionist

• Maintains security by following procedures.

• Provide basic and accurate information in-person and via phone/email.

Requirements:

Min Diploma in Marketing/Public Relations or related course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Assist in the development of clientele based on existing accounts.

• Solicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• Establish a regular call pattern for meeting with principles of target markets.

• Follow up on business leads to maintain a good business conversion rate

• Negotiate on good rates with customers so as to maintain a high average check

• Keep good relations with customers for repeat business

• Maintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• Forecast, analyse and report Sales and Profit results.

• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• Meet and exceed monthly, quarterly and annual sales budget

• Provide administrative support to Director of Catering in the absence of Sales Agent

• Participation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Participate in networking events within the hotel, the industry and customer organisations as necessary.

• Develop and promote festive and seasonal events

• Prepare weekly, monthly, quarterly and annual reports as required.

• Provide proper documentation for clear administration

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• Establish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO’s and actively sources Team Hot leads for other Marriott properties.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• Maintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.

WHO WE ARE

Singapore Fashion Council (SFC) – formerly known as Textile and Fashion Federation (Singapore) is the official association for the textile and fashion industry in Singapore. Embracing a transformative vision, SFC aspires to become a Vibrant Asian Hub for Responsible Fashion.

With a focus on three key pillars: Sustainability, Innovation & Technology and Asian Craftsmanship, SFC works closely with diverse partners across the value chain to offer thought leadership, extensive networks, and resources – to drive impactful change throughout the ecosystem.

Career Opportunity:

Singapore Fashion Council is seeking a talented Finance Manager to join our dynamic team at the Secretariat. In this role, you will be the guardian of our financial well-being, ensuring smooth operations and strategic growth.

Reporting to the CEO, and working closely with all the Business Units, you are the financial backbone of the organisation, overseeing budgeting, forecasting, and financial reporting. You will lead the finance team to ensure smooth accounting processes and internal controls. You will analyse financial data to identify trends, manage cash flow, and provide insights to guide strategic decision-making.

Key Responsibilities

Financial Management

• Budgeting & Forecasting: Develop and monitor financial budgets
• Business Planning: Develop business plan and support informed decision-making.
• Financial Reporting: Prepare and review monthly, quarterly, and annual financial reports
• Cash Flow Management: Cashflow projection, manage capital request, optimising collections and payments.
• Financial Analysis: Analyse financial data to identify opportunity and risks
• Grant Management: Tracking and submission of grants and sponsorships

Accounting & Controls

• Oversee Accounting Processes: Manage all accounting activities, attention to details and accuracy, ensure adherence to accounting principles and internal control procedures.
• Financial Systems & Technology: Oversee accounting software, leverage on technology and automation tools to enhance business intelligence
• Internal Controls: Develop and implement internal controls and polices, compliance with regulations.

Leadership & Communication

• Team Leadership: Supervise and mentor the finance team
• Communication & Collaboration: Provide support to cross-functional teams
• External Relations: Liaise with government officers, auditors, tax agents and bankers

Pre-requisites:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 5 years of experience in a financial management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, Accounting Software, Business Intelligence tools,
• Proficiency in MS PowerBI is a plus.
• Experience in retail and grant administration management is a plus.

We offer attractive perks including flexi-benefits. If you think you are the right fit for the role and wish to be part of the SFC team, we would love to meet you.

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up to date.

Our Data Protection notice for Job Applicants is attached here: https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

· NRIC/FIN or any national identifiers.

· Photo

· Date of birth

· Age

· Spouse/Family information

or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Shortlisted Candidates will be notified.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Information Technology (IT) Department.

Reporting to the Director of Finance, your job responsibilities include, but not limited to:-

· Responsible for the development and management of the entire IT infrastructure in the Hotel.

· Review and enhance IT procedures, licensing and security policies,

· Participate in vendor selections, reviews and performance management of suppliers.

· Work with internal cross-functional teams on IT process enhancements and new project requirements.

· Provide technical IT leadership and overseeing support, maintenance, changes and upgrades to the relevant IT applications and solutions.

· Responsible for the performance and staff development in the IT department.

· Perform any other duties as many be assigned from time to time by the Management.

Requirements:

· Minimum Diploma or Degree in Computer Studies/Information Systems

· Minimum 5 years of IT experience in the hotel industry

· Hands-on knowledge in hotel business applications such as Opera PMS, S&C, Materials Control, SAP and POS

· A self-driven and strong team player with the ability to work independently

· Meticulous and organised

· Strong project and time management skills

· Possess good interpersonal and communication skills

Responsible for supporting the EAM, Sales & Marketing / Director of Sales in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Establish a regular call pattern for meeting with principals of target markets.

• Forecast, analyse and report individual sales results.

• Participate in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Prepare weekly, monthly, quarterly and annual reports as required.

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new accounts and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Sales in developing and implementing strategic sales plans, applicable to market segments under their responsibilities.

• Develop and maintain a good working relationship with all Marriott International Sales Offices and leverage on networking with staff and clients from other Starwood properties and submit sales leads within the Marriott network.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Sales

• Maintain regular contact including site inspections and sales calls with key contacts in the appropriate market segments.

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.