Primary Objective

• Provide leadership and management of the branch
• To manage and lead branch operations and ensure smooth running of branch day-to-day operations
• Create and cultivate customer service excellence culture
• To ensure that Branch meets all regulatory and compliance matters.

Key Responsibilities

Financials – Cost Management, Wealth Sales & Business Development

• Manage and accountable for the Branch Wealth Sales and costs management.
• Develop, implement business plan to support sales activities to achieve the Retail Banking financial performance and targets.
• Collaborate with business partners and stakeholders to develop appropriate relationships with the local business community to raise RHBSG profile and presence.
• Maintain awareness and keep abreast of competitor activities and industry best practices.

Customer Engagement & Service Excellence

• Monitor the Branch service quality by ensuring the branch traffic, Q-time and other service indictors are met.
• Drive service initiatives and create a customer-centric culture among the team.
• Deepen customer relationship with the bank and increase share of wallet by promoting and cross-selling of RHBSG banking services and solutions.
• Deal with and resolve customer issues arising efficiently.
• Recommend and ensure appropriate actions are put in place to deliver a pleasant customer experience
• Uphold customer focus and high standards of service set by the Bank.

Talent Management and Development

• Lead, manage and be responsible for the hiring and retention of high performing services teams

• Design and maintain financial models and templates to support planning, forecasting and budgeting for geographies in AP. 
• Consolidate submissions from Geographies and Function Finance Business partners for Business reviews, forecast, budget. Collaborate with FBPs and Corporate Finance to ensure deliverables are completed in a timely manner
• Review forecast and budget submissions and perform independent challenge to improve accuracy of forecasts. Analyze trends and ability to provide point of view to Finance management if required
• Provide support to improve efficiency and effectiveness of forecasting processes and management through partnering with relevant stakeholders
• Perform adhoc analysis for management. Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Who we are looking for This is a mid level management role within the Hedge Funds Fund Services Business Unit of the State Street Alternative Investment Solutions Group. The position interacts with all levels of professionals both internally and externally and with senior level executives of State Street.  Therefore, exceptional interpersonal and communication skills are required.  Candidates must demonstrate strong initiative, be able to perform well under pressure and be capable of managing multiple and diverse assignments.  The position is responsible for managing departments experiencing significant growth.   Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.   What you will be responsible for As a Fund Accounting Client Service Manager (Hedge Funds), you will Provide overall direction to team of staff to assure synchronized teamwork that accomplishes yearly and quarterly financial and operations goals and objectives. Responsible for development and execution of overall business plans both internally and in partnership with clients. Manage relationships with clients at appropriate levels to ensure continued confidence in State Street. Manage relationships with key client contacts ensuring expectations are met and client satisfaction with the level of service received. Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed within department. Responsible for the direction and training of subordinate managers and staff.  Address employee concerns and sensitivities. Review and approve NAV files in accordance with established policies and procedures. Provide support for and effectively communicate broad overall company initiatives and goals to staff within span of control. Responsible for developing department budget and staffing projections. Completes staffing proposals for newly awarded business. Monitors and approves department expenses. Assess operational effectiveness and make suggestions to streamline functions. Develop ideas for new products and services to expand business opportunities and better meet client needs.  Participates in new business process including review of proposals, prospect presentations, staffing allocations, etc. Represent the organization internally and externally as a senior level executive of State Street. Meet all requirements for the performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals. Allocates and coordinates resources including staff allocation, space and procurement of necessary equipment. Spearhead special projects and serve on committees and task force assignments. Provide leadership in areas outside of the division   What we value These skills will help you succeed in this role Detail-oriented mindset, ability to spot and distinguish minute differences in documents A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated. An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients Ability to work independently, to coach, mentor, and lead initiative A polished, professional outlook and manner   Education & Preferred Qualifications Candidate must have a university degree (business, mathematics, finance or economics preferred, accounting concentration a plus) and at least 7 years of accounting experience, including 2 to 3 years of supervisory and financial reporting experience is required. Experience in the Hedge Funds and Fund of Funds is required. Strong computer skills are required, especially Microsoft Office, particularly MS Excel. eFCSoSe

This rapidly expanding, market leading technology business is looking to hire an experienced, dynamic Digital Strategy specialist into a pivotal, leadership role.  This is a permanent role which offers superb long-term career progression in a friendly and innovative environment.   You will be responsible for defining the strategy to drive high quality and efficient customer engagement and loyalty across the digital platforms.  Leading an experienced team, you will take ownership of both the Chatbot and customer facing app.   Candidate Requirements:   At least 10 years of experience in a Digital role Proven experience of managing an app in a strategic capacity, related to Chatbot Track record of driving customer engagement and loyalty via digital channels Both hands-on execution and strategic experience People management experience Experience working with UX/UI and Tech teams

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Talent Engagement / Community Manager 

Maker Lab has seen massive growth over the past year, and as we continue to scale the business across different markets and regions, we foresee even more growth.  As the Talent Engagement Manager / Community Manager, you will elevate our employees’ journeys with us.  The role will see you engage with our existing employees, channel their feedback to the business leads, partner with them in helping them achieve their goals, and create a relevant calendar of social events to bring them together.

The role doesn’t stop with our existing employees. We’ve had talent engage with us for opportunities, and this role will see you nurture those relationships and allow them to be at the forefront of opportunities as soon as they become available. 

In this role, you will partner with the larger Talent and HR team and work closely with the business teams to create meaningful opportunities and programmes for our current and future employees. 

Role:

• Develop the Maker Lab community/engagement strategy as aligned with the company’s mission and vision
• Lead the execution of the initiatives — from resource planning to performance analyses
• Deliver strategic and commercially viable business recommendations based on learnings
• Act as the primary point of contact for community engagement across all the markets we operate in
• Keep up to date with best practices and industry trends to identify opportunities for enhancing the Maker Lab talent community and experience, especially in the areas of health, wellness and wellbeing, travel, etc 
• Create a calendar of events that cater to different interests 
• Create compelling newsletters to attract aware candidates to apply and continue to be interested in the company and opportunities

You:

• 6+ years of experience in talent engagement, marketing or social media. Working in a media, marketing or advertising agency is a huge plus!
• A strategic thinker, an articulate communicator and a focused doer
• Marketer with a passion for employee journey and innovation
• Experience working with vendors, being the primary POC for vendor relationships 
• A passion for people enablement, travel, health and wellness/wellbeing
• Proven success in building networks and/or influencing communities
• Strong understanding of community-building theories and practices 

• Exceptional verbal and written English communication and presentation skills

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

We're heading in one direction, the future. We’d love you to join us. 

The Opportunity

Quantexa is looking for a highly motivated sales professional to drive growth in financial institutions across the South-East-Asia. As a FSI Sales Director, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals, and meeting company targets. This is a role for a strong enterprise sales professional who has a proven track record in closing complex enterprise software deals. The role is ideally suited to a business hungry hunter who can open new accounts and has the required gravitas to manage C-suite stakeholders.  

 

What you'll be doing

Typical responsibilities include: Working with the Head of Sales, SME teams & APAC Alliances director to define and execute the sales strategy and go to market plan for the South-East-Asian financial services sector; consistently delivering against sales targets; contributing to the overall growth of the business; winning new logos and aggressively expanding our footprint with existing logos. 

Our clients are local and global banks and Insurance firms, and our employees are expected to react to demanding client needs and agendas, however, this role will be predominantly Singapore- or Malaysia-based. 

You should have the following: 

• A good understanding of the key South-East-Asian financial services landscape 
• Ideally, some experience of any of the following:  

• Advanced Data Analytics / Big Data 
• AI/ML  
• Financial crime/KYC solutions   
• Data Management 

• Expertise working and solution selling within South-East-Asian FSIs 

• Ambitious and energetic with strong inter-personal skills 
• Good team player, capable of delivering results in less than perfect circumstances 
• Emotionally intelligent and good reader of people 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary