Roles & Responsibilities:

• Execute digital campaigns across search engines, social media, and programmatic advertising.
• Launch optimized online adverts through Google Adwords, and Facebook to increase company and brand awareness.
• Analyse campaign performance and report on goals from impressions to sales.
• Stay abreast of and advise on emerging technologies.
• Provide weekly reports on campaign performance and key metrics.
• Any other duties / projects as assigned

Requirements:

• Min Diploma
• Min 1 - 2 years working experience in the related field
• Strong social media marketing experience
• Knowledge of various local e-commerce platforms / systems
• Good communication & interpersonal skills
• Possess strong initiative, self-driven, positive with can-do attitude
• Fast learner, ability to work independently and as a team player

Working Hours:

• 5-day work week.

Location:

• Ang Mo Kio / Woodlands

Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Marketing Executive
• Working Location: Clementi
• Working Hours: 5.5 days (Mon to Fri 8AM – 5PM, Sat 8AM – 12PM)
• Salary Package: Basic Salary up to $2,500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Overseeing all trade marketing activity and planning both commercial & marketing activities.
• Handle customer relations (online & offline), manage enquiries across all touch points and
• assist with order fulfilment.
• Ensure that all products information’s such as pricing, promotion and stock levels are up to
• date.
• Manage and optimize paid advertising campaigns, including Facebook/Instagram and other
• social media ads
• Create relevant social media content for target audience to increase brand and product awareness.
• Manage e-commerce website and online marketplaces, including creation of new and
• updating existing product listings
• Assist in developing and executing marketing strategies and campaigns.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum O-level/NITEC education level
• Has 1-2 years of marketing experience in any industry

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70727 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

International Relations Executive - Accreditation Institute

Salary: $4500 max

3 - 5 months contract

5 days work week

9am - 6pm

Location: Cecil Street

Job Scope:

• Operationalise company's international strategy by organising webinars, overseas networking sessions and other events.
• Assist in building and maintaining relationships with professional accountancy bodies at all levels.
• Project manage international projects and initiatives, including meetings and in-market activities with overseas chapters, international alliances and partners to ensure timely delivery of outcomes and support for management and members.
• Coordinate both local and overseas engagements – this includes arranging meetings, preparing social media posts, handle meeting logistics, receiving guests, note-taking and providing other support.
• Work closely with International Growth team and overseas chapter chairpersons for the development of overseas chapters
• Manage and moderate company's group chats for both members and the business community, fostering engagement and community building

Key Responsibilities:

• Assist in developing engaging content for World Farm’s social media channels.
• Create eye-catching visuals and graphics for social media campaigns using design tools (e.g., Photoshop, Canva).
• Contribute to video content ideas and take charge of video production for platforms like TikTok and Instagram Reels, including pre- and post- production.
• Help manage and schedule posts on various social media channels
• Research and implement best practices to increase website traffic and improve search rankings
• Analyse campaign performance (e.g., email open rates, conversion rates, social media engagement) and provide actionable recommendations.
• Support marketing promotions, seasonal sales, and customer engagement initiatives

Requirements:

• Strong written and verbal communication skills
• Familiarity with social media platforms (Instagram, Facebook, TikTok) and an understanding of what drives engagement, working knowledge of XHS and Lemon8 knowledge is a bonus
• Experience with graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva) is a plus
• Strong analytical skills; able to interpret marketing data and provide insights
• Creativity and ability to think outside the box for innovative marketing strategies
• Time management skills; ability to prioritise tasks and meet deadlines in a fast-paced environment

What You Will Gain:

• Hands-on experience in digital marketing and content creation
• Exposure to a wide range of marketing tools and platforms
• The opportunity to work closely with experienced marketers and contribute to real-world projects
• Development of key marketing skills, including project management, campaign planning, and customer engagement

What you’ll do

• Digital Campaign Management: Plan, implement, and manage digital marketing campaigns across various online channels, including search engines (SEO and SEM), social media platforms, email marketing, and display advertising. Communicate with customers and followers, respond to queries promptly, and monitor comments and reviews.
• Content Creation: Develop compelling content for websites, blogs, social media, and marketing materials.
• Search Engine Optimization (SEO): Perform keyword research, on-page optimization, and backlinking activities to enhance website visibility on search engines.
• Paid Advertising (PPC): Manage paid search campaigns (e.g., Google Ads, Bing Ads) and social media advertising, including campaign setup, ad targeting, and optimization.
• Website Management: Collaborate with web developers to update website content, maintain website functionality, and ensure alignment with marketing campaigns.
• Analytics and Reporting: Track website traffic, campaign performance, and relevant KPIs using analytics tools. Analyze data to identify trends, optimize campaigns, and generate reports for insight sharing.
• Market Research: Conduct market research and competitive analysis to stay informed about industry trends, target audiences, and competitor activity.
• Budget Management: Assist in managing marketing budgets and ensure effective allocation of resources.
• Collaboration: Work closely with other departments, including sales, product development, and design, to ensure consistent messaging and successful outcomes.

What you’ll bring

• Experience or interest in the automotive industry is a plus.
• 1-3 years’ experience in a strategic social media and/or digital marketing strategist role. Strong understanding of SEO, SEM, social media marketing, and email marketing practices.
• Expertise with Google Analytics and other web analytics tools.
• Excellent written and verbal communication skills.
• Data-driven mindset and ability to translate data into actionable insights.
• Ability to work independently as well as collaboratively within a team.
• Good knowledge of search and social media advertising, programmatic advertising and content conceptualization and production would be an advantage.

Marketing Manager Roles & Responsibilities:

Oversee all social media for company outlets and Marketing department

Implement strategy

Promote outlet brand, service and goodwill

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for shooting videos for existing outlets

Coordinate with the sales team and other departments to produce effective strategies

Monitor current outlets, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Working Time: Monday-Friday

Marketing Campaign Specialist ASEAN

• 12 months contract
• Hybrid work arrangement (3 days per week in office)
• Work location: Suntec
• Can start immediately
• 2 headcount available

Our Client

• Our client is one of the leading IT enterprise cloud computing company
• Ranked as Fortune "100 Best Companies to work for"

The Opportunity
This role will drive marketing pipeline through a combination of Integrated Campaigns, Events, Digital Marketing, and Brand Awareness; connecting the customer journey with the appropriate mix of multi-cloud, cross-sell and up-sell programs across pipegen and pipe maturation; and aligning marketing across clouds, segments, and industries.

• Execute customer-driven, locally oriented end-to-end marketing strategies and programs to increase customer demand, positively impact company’s brand equity in Asia and meet pipeline goals throughout the funnel. Including lead generation activities, marketing campaigns, awareness building, product & solutions sales support, reference programs, customer & partner marketing, on-line marketing programs.
• Collaborate with other marketing and communications specialists to deliver breakthrough ideas and innovation in our go-to-market strategy for net-new business via all relevant mediums and channels (e.g. Digital, events, 3rd party associations, influencers, PR/media, social media and sales programs).
• Coordinate enablement of sales development and sales programs/telemarketing resources.
• Improve and apply processes and best practices to ensure program success, making programs globally visible and available, measure outcomes and manage budgets to maximise impact.
• Publish frequent campaign scorecards to share performance trends and best practices with key stakeholders and colleagues.
• Collaborate with marketing stakeholders to gain input into the program strategy, campaign approach, creative direction and impact measurement (goals/performance).
• Have the capability to manage project deliverables with other members of the marketing organisation as needed.

Your Background

• Bachelor’s degree in Commerce/Business/Marketing/Communications desirable.
• 3+ years B2B marketing experience.
• 3+ years’ experience executing integrated marketing campaigns that drive demand, pipeline and brand preference (i.e. email, digital, direct mail, print, events and social media)
• Proven track record of executing B2B marketing campaigns throughout the pipeline funnel across web, social, email, as well as in-person events and other activities.
• A highly professional and collaborative team player with a positive, can-do attitude.
• 3+ years experience partnering with sales to deliver enterprise results
• Excellent written and verbal communication and presentation skills using storytelling.
• Works well under pressure or in a high growth environment that is constantly changing
• Track record for managing multiple initiatives and delivering under tight deadlines
• Analytically inclined, exceptional organizational skills with rigorous attention to detail and strong project management skills.
• Past experience in using Salesforce, and/or other marketing tools such as Salesforce would be an advantage.
• Previous roles working in technology companies and especially cloud and/or marketing to service, sales and/or marketing decision makers is an advantage.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Key Responsibilities:

• Assist in developing engaging content for World Farm’s social media channels.
• Create eye-catching visuals and graphics for social media campaigns using design tools (e.g., Photoshop, Canva).
• Contribute to video content ideas and take charge of video production for platforms like TikTok and Instagram Reels, including pre- and post- production.
• Help manage and schedule posts on various social media channels
• Research and implement best practices to increase website traffic and improve search rankings
• Analyse campaign performance (e.g., email open rates, conversion rates, social media engagement) and provide actionable recommendations.
• Support marketing promotions, seasonal sales, and customer engagement initiatives

Requirements:

• Strong written and verbal communication skills
• Familiarity with social media platforms (Instagram, Facebook, TikTok) and an understanding of what drives engagement, working knowledge of XHS and Lemon8 knowledge is a bonus
• Experience with graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva) is a plus
• Strong analytical skills; able to interpret marketing data and provide insights
• Creativity and ability to think outside the box for innovative marketing strategies
• Time management skills; ability to prioritise tasks and meet deadlines in a fast-paced environment

What You Will Gain:

• Hands-on experience in digital marketing and content creation
• Exposure to a wide range of marketing tools and platforms
• The opportunity to work closely with experienced marketers and contribute to real-world projects
• Development of key marketing skills, including project management, campaign planning, and customer engagement

Job Description

1) Develop content for blogs, product brochures, newsletters, social media, and company website

2) Collaborate in supporting business units on the development and implementation of their marketing/digital marketing, and communication strategies

3) Develop and manage the production of visual assets such as videos and photos and ensure that deadlines are met

4) Respond to reviews or queries from social media platforms such as Google business profiles and other communication channels

5) Assist with the entire arrangement of exhibitions and other company events.

6) Manage the company’s WeChat Official Account’s content

7) Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc)

8) Any Ad-hoc duties as assigned

Requirements

1) Degree in Business/ Communications/ Marketing/ Advertising/ Journalism

2) At least 2-3 years of working experience in any of the following functions: digital/ social media marketing, content marketing, public relations/ communications, journalism, events

3) Excellent command of the written and spoken English

4) Ability to read, write, and speak Mandarin (preferred)

5) Effective research and writing skills (compulsory)

6) Good interpersonal and communication skills

7) Meticulous, Self-Starter, Proactive, self-motivated, resourceful

8) Creative mindset with an eye for detail

9) Ability to work independently and in a team environment

10) Strong in graphic design and video production

11) Willingness to travel

12) Ability to handle multiple projects concurrently

13) Familiarity with social media platforms, Google Analytics, and basic Search Engine Optimisation (SEO)

Specific Knowledge and special skills required

1) Proficient in Microsoft Office, Adobe Photoshop, Illustrator, photography or videography skill

Commitment period: January to May 2025

Interested in B2B events and marketing? We are looking for a self-motivated and personable Connections & Marketing Intern to join our HealthTechX Asia team and assist in making our event a success. As part of the marketing team, you'll gain hands-on experience in event management, digital marketing and facilitating connections between attendees. This is a good opportunity to contribute to exciting projects in a fast-paced environment.

Job Responsibilities:

1. Facilitating Connections

• Responsible for securing high-level attendees for workshops, private luncheons, roundtables and hosted buyer programme.
• Coordinate and manage meetings between delegates before and during the event
• Facilitate meetings onsite at the networking lounge
• Be the main point of contact for VIP attendees who have meeting onsite
• Utilise the networking app to arrange meetings on behalf of attendees

2.Marketing

• Assist in creating and executing marketing campaigns to promote the event through various channels including email, social media, and digital advertising.
• Assist in managing social media accounts by scheduling content posts.
• Conduct market research and help with data building and cleaning for the purpose of building a solid database.
• Co-ordinating and executing marketing deliverables with media and association partners

Intern Qualifications / Skills:

• Graduated/Final year graduating students from tertiary education
• Great attitude to learn
• Excellent verbal and written communication skills
• Confident in interacting with C-level executives
• Not afraid of speaking and interacting with VIPs onsite
• Great team player
• Proficient in Microsoft office tools
• Familiar with social media paltforms
• Organised and Methodical
• Preferably pursing an education in marketing or events management
• Able to commit for 5 months from Jan 2025 – end May 2025

About HealthTechX Asia

HealthTechX Asia serves as a dedicated platform bringing the entire healthcare ecosystem together. It connects stakeholders seeking innovative ways to improve efficiency and deliver better patient outcomes across the health continuum, from prevention and diagnostics to treatment and care delivery.

We bring together ministries of health and their digital agencies, providers, payers, system integrators, large corporates, start-ups and investors – to partner, collaborate and innovate.

The conference will focus on how technology and innovation can influence healthcare delivery and patient outcomes.

The event will take place at Sands Expo & Convention Centre on 21-22 May 2025.

• Responsible for E-commerce operations
• Executing social media and SEO strategies
• Providing sales consultancy through social media, enquiry channels, and at the showroom
• Providing customer service and general showroom responsibilities
• Responsible for inventory management at the showroom
• Assisting in all sales and digital marketing activities

RESPONSIBILITIES

OVERALL

• The Marketing Planning Analyst will have a holistic view of all the marketing activities across segments and products for WRB in accordance with WRB business ambitions. He/she will formulate strategic, and integrated marketing plan with his/her team, supporting the Head of Marketing Strategy.
• The role will ensure that resources are adequate to support planned marketing campaign and activities in support of WRB’s strategies and priorities.
• This is a Direct contract role for 6 months.

Strategy

• Manage the global WRB marketing plan and key initiatives, working closely with segment/regional/functional/product marketing teams to support business growth, and in alignment with (global and local) WRB strategy
• Proactively identify and monitor emerging issues and potential risks to delivery, escalating to line management and relevant CABM and WRB leads as appropriate.
• Support development of key papers for CABM MT, WRB MT, Business Performance Forums and Quarterly Performance Forums

Business

• Work closely with Finance, Data and Analytics and insights teams to create clean data repository that can support further analysis and development of ROMI
• Work closely with Finance to manage cost-centre MI across all markets and produce spends MI that supports investment decision making.
• Propose adjustments to plans to ensure appropriate resources may be dedicated to support marketing initiatives, keeping in view the strategic priorities for various WRB businesses.

Processes

• Be the single point for data collection to support data gaps in marketing plan development and delivery.
• Manage the WRB marketing log and generate MI and key reports for business performance meetings, WRB MT, CABM LT, and other key forums

People & Talent

• Develop strong internal relationships and collaborative working models with key stakeholders across all markets and business teams to ensure effective partnerships among colleagues across WRB and CABM
• Keep abreast of delivery of marketing projects against developed plans, update plans and communicate changes to key stakeholders

Risk Management

• Manage marketing standards to reinforce overall SC brand positioning through consistency in tone, manner, look and feel, and gain competitive market advantage

Governance

• Implement a standardised affluent marketing operating rhythm including market planning, campaign execution, performance tracking and stakeholder engagement model
• Understand the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• All Corporate Affairs, Brand and Marketing leaders and teams (global, regional, and local)
• All business leaders and teams in Wealth and Retail Banking (global, regional, and local)

Other Responsibilities

• Embed Here for good and Group’s brand and values in Global and local marketing roles; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 5 Plus years experience in Digital Marketing Channels in a bank
• Strong working knowledge of resource planning and GANTT charting
• Experience in working in a complex, global organization.
• Experience in Data Gathering & Analysis
• Experience in Marketing Strategy and Positioning.
• Contract Duration - 6 months

Role Specific Technical Competencies

• Planning: Tactical, Strategic
• Data Gathering & Analysis
• Digital Marketing Channels
• Organisational Communications
• Marketing Strategy and Positioning
• Event Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities:

• Assist in developing engaging content for World Farm’s social media channels.
• Create eye-catching visuals and graphics for social media campaigns using design tools (e.g., Photoshop, Canva).
• Contribute to video content ideas and take charge of video production for platforms like TikTok and Instagram Reels, including pre- and post- production.
• Help manage and schedule posts on various social media channels
• Research and implement best practices to increase website traffic and improve search rankings
• Analyse campaign performance (e.g., email open rates, conversion rates, social media engagement) and provide actionable recommendations.
• Support marketing promotions, seasonal sales, and customer engagement initiatives

Requirements:

• Strong written and verbal communication skills
• Familiarity with social media platforms (Instagram, Facebook, TikTok) and an understanding of what drives engagement, working knowledge of XHS and Lemon8 knowledge is a bonus
• Experience with graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva) is a plus
• Strong analytical skills; able to interpret marketing data and provide insights
• Creativity and ability to think outside the box for innovative marketing strategies
• Time management skills; ability to prioritise tasks and meet deadlines in a fast-paced environment

What You Will Gain:

• Hands-on experience in digital marketing and content creation
• Exposure to a wide range of marketing tools and platforms
• The opportunity to work closely with experienced marketers and contribute to real-world projects
• Development of key marketing skills, including project management, campaign planning, and customer engagement

Regional Specialist, Marketing

Job Summary

• This role is responsible for the coordination and execution of marketing communications for B2C and B2B products in SEA region (Singapore, Malaysia, Indonesia, Thailand, Philippines, and Vietnam). This position reports to the Head of Department and plays key role to integrate with Digital and PR teams in building a strong brand for the company.

Key Accountabilities

• Work with regional business units on the development and execution of marketing strategies and content development for new product launches.
• Collaborate with the cross-functional teams to plan and execute integrated marketing plan and coordinate regional B2B campaigns to enhance brand presence and drive lead generation and sales conversion.
• Create compelling and targeted content for offline and online platforms.
• Plan and execute events to enhance brand visibility in the region.
• Ensure strict adherence to the brand guidelines across all marketing materials.
• Track and report on key performance indicators (KPIs) specific to marketing to measure the effectiveness of campaigns.
• Stay updated on industry best practices and emerging trends in marketing to ensure the company remains at the forefront of regional marketing communications.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline.

Key Job Requirements

• Proven experience in regional marketing communications, with a focus on creating impactful campaigns.
• Strong written and verbal communication skills with an ability to tailor messaging for diverse audiences.
• Solid project managements experience in managing multiple projects to meet tight deadlines.
• Strategic thinker with a results-oriented mindset for marketing.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.
• Must have a sense of cultural fluency to work effectively with teams across the region.
• Willingness to travel within the region as needed.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field

About the Company:
An esteemed fashion industry leader, renowned for its forward-thinking approach and premium offerings, is seeking an experienced Head of Marketing to oversee comprehensive marketing strategies. This role involves full-spectrum (360-degree) marketing oversight, including digital marketing and campaign management.

Key Responsibilities:

• Develop and implement holistic marketing strategies that align with company goals.
• Lead and manage end-to-end product launches and campaigns, ensuring brand consistency and optimal market impact.
• Oversee the digital marketing portfolio, including online advertising, social media, and e-commerce.
• Drive brand growth through creative storytelling, innovative marketing solutions, and strategic partnerships.
• Monitor market trends and competitors to inform proactive campaign adjustments.
• Collaborate with cross-functional teams to synchronize marketing efforts with sales, product, and operations.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience 5+ years in a leadership marketing role, preferably in the fashion or luxury retail sector.
• Strong knowledge and hands-on experience in digital marketing, content creation, and campaign execution.
• Exceptional project management and leadership skills.
• Creative, strategic thinker with a keen eye for detail and trends.
• Excellent communication and stakeholder management abilities.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Marketing Manager Roles & Responsibilities:

Oversee all social media for company outlets and Marketing department

Implement strategy

Promote outlet brand, service and goodwill

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for shooting videos for existing outlets

Coordinate with the sales team and other departments to produce effective strategies

Monitor current outlets, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Working Time: Monday-Friday

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Job description

• Creating and setting up rehearsal schedules
• Managing furniture and props
• Arranging costume and wig fittings

Requirements

• Liaise with all artiste and collate information
• Collaborate with the Operational Manager regarding budgets
• Supervise the set, lighting, and sound system
• Create a prompt script compiled with notes on artiste cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Create a risk assessment to ensure the safety of the full company

Responsibilities:

You will guide and assist the team in the planning and management of all M&E and renovation projects in the hospital. You will liaise with the End Users, In-house Service Partners and Contractors to plan, coordinate and implement Building/M&E projects & routine maintenance regimes. You will provide customers with technical support and engineering solution as well as providing prompt feedback to management and customers on the progress of work or problems encountered. You will identify & evaluate new projects and maintenance regimes to improve processes. You will also monitor and update the list of legal requirements relevant to the hospital and ensure its compliance among the various departments.

Requirements:

• Degree in Electrical/Mechanical/Civil Engineering or related disciplines
• At least 8 years of working experience in Building and M&E facilities planning & management or related field; and 3 years in a supervisory capacity
• Conversant in Microsoft Office applications.
• Able to read & understand Architectural and M&E drawings.
• Familiar with the local code of Practice and Standards

Job Description & Requirements

• Handling one shop, from sales to customer service
• Find and lead shop's Staffs to achieve targets
• Ability in handling operation of a shop, responsibility to sales performance and service performance
• Can work under fast-paced and passions to serve customers under any conditions
• Minimum 10 years of hair dressing experience
• Willing to work on weekend and public holidays
• Weekday off, must follow the working schedule
• Willing to work under supervised if needed
• Good Service Attitude, professional attitude in service
• Please contact us at 90910999 (wechat/whatapp)