Job Requirements :

• In charge of petrochemical product sales and marketing, with an emphasis on cultivating and growing important clientele while also pursuing new business prospects.
• Creating market reports and analyses, as well as presenting to suppliers and customers.
• Business justification, financial situation analysis, and firm strategy analysis are all necessary when applying credit lines to risk management.
• To ensure compliance, credit approval requirements and credit lines are monitored. In order to ensure that every business activity is compliant, loan lines and credit approval standards are monitored.

Requirements

• Bachelor's Degree in any field.
• 7 to 10 years of relevant working experience is preferred.
• Driven, self-motivated and positive with good learning mindset.
• Excellent analytical, problem-solving, negotiation and communication skills.
• Excellent interpersonal skills with the ability to establish working relationships with internal and external stakeholders.
• Demonstrate strong ability to work independently as well as in a team.
• Entertainment and traveling required.

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Great to Meet You! We are Ascenda

Ascenda is a global technology company that powers the growth of financial institutions and merchants with one-stop, effortless rewards infrastructure. Our clients range from classic top-tier brands such as HSBC, American Express, Capital One and Barclays, to fast-growing challengers like Rohinhood, Brex and Virgin Money.

Our SaaS rewards platform is the world’s most powerful human incentive engine and enables brands to build deeper connections with billions of customers worldwide. It combines a global marketplace of valuable merchant content with a data-driven loyalty core that enables financial services companies to power up world-class premium rewards propositions at speed and with ease. If you’ve ever redeemed credit card points for frequent flyer miles, chances are this was powered by Ascenda!

Ascenda’s products are rooted in beautiful design, exceptional customer value and delightful ease of use. Our technology-first approach and unique global content network set us apart from other loyalty companies.

Ascenda was founded in 2014 and today employs 200 people across 20 countries. Our team is as globally diverse as our clients: our CEO is based in New York, our CPO in Seattle, CFO in Boston, Head of Client Success in Sydney, and our CTO in Singapore.

Join us as Lead, People Experience in Singapore

It’s an exciting time to join Ascenda to help build and create the people infrastructure, process enhancements, insights and seamless experiences that will make Ascenda an even more amazing place to work!

We’re growing and growing fast across the globe which means we’ll need more streamlined HR processes, guidelines and frameworks and enhancements in HR tech, to better the experience for employees at Ascenda.

The purpose of the role is simple - to create an amazing people experience at all touch points of the people lifecycle.

Responsibilities

• Lead People Operations at Ascenda and drive continuous improvement initiatives, using technology to streamline and standardize processes and policies
• Set the HR team technology roadmap including maintenance, review, testing and implementation of HR technology systems (HRIS, ATS, benefits administration technology etc.) and enhancements and ensure cross-functional alignment
• Own lead and drive simple and where possible HR tech enabled people operations processes throughout the people lifecycle
• Ensure that the foundations work seamlessly whilst relentlessly continuing to improve experience and efficiency (from the day to day to transformative projects)
• Manage and lead various aspects of HR Operations including employee documentation, on-boarding and off-boarding, insurance and HR audits
• Stay abreast of industry trends and regulatory changes to ensure compliance with relevant laws and regulations
• Develop and enforce HR policies and processes that mitigate risk and protect the company from exposure and harm
• Implement and oversee data governance that maintains the integrity of data in HR related systems
• Work closely with finance and/or outsourced vendors to ensure timely and accurate processing of payroll and other claims
• Work directly with third party vendors and our benefits brokers to ensure best-in-class and competitive benefits
• Oversee management of immigration requirements such as application and renewal of work visas etc.
• Manage and oversee EOR arrangements in locations where Ascenda does not have a legal entity presence
• Support with employee relations matters by providing guidelines and clarifications on policies and their application
• Institute people data analytics, insights and reporting that inform strategy and improve the people experience

What you bring to the table

• 7-10 years of experience in people operations / experience or similar role
• You’ve done this before, you’ve worked in a fast paced tech growth environment – implemented and integrated new HR tech platforms, understand the intricacies of EOR, Global PEO, managed employee benefits, rewards and equity internationally
• You know what excellent, simple and seamless people experiences look like and you’ve implemented them before
• Proven experience launching and driving multiple system implementations (e.g. HRIS, ATS etc.) requiring change management communication
• Manage system upgrades, patches, and integrations to maintain optimal system performance.
• Employee relations expertise: Strong understanding of employee relations, conflict resolution, and performance management. Ability to handle sensitive employee issues with discretion and professionalism
• You’re a problem solver and great communicator
• A growth mindset and a go-getter attitude; someone who can work in a fast-paced, constantly evolving environment while keeping in mind the bigger picture
• You are execution and delivery focussed
• A mind for detail—you are detail-oriented and have the ability to dive deep into HR data to determine patterns and check for inaccuracies
• You embrace technology and data and have a passion for solving problems by establishing clear systems / processes that result in efficient operations
• Ability to build collaborative, trustworthy relationships across functions and geographies
• Strong detailed and conceptual thinking skills to analyze sophisticated problems and propose solutions despite technical and operational constraints.
• Experience in building and leading high-performing HR Technology teams preferred

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

The salary range is available upon request. For more information, please contact us directly.

Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.

• 6 Working Days
• $4000 - $7000
• Balestier

Job Description:

• Ensure the project’s Mechanical, Electrical, and Plumbing (MEP) and architectural systems comply with the Building and Construction Authority (BCA) Green Mark certification criteria.
• Work closely with design and engineering teams to incorporate sustainable practices that meet Green Mark standards, including energy efficiency, water conservation, and environmentally friendly materials.
• Monitor and assess MEP and architectural system installations to ensure they align with Green Mark requirements throughout the project lifecycle.
• Coordinate with project stakeholders, including consultants and regulatory bodies, to achieve sustainable design and compliance targets.
• Maintain accurate documentation of compliance efforts, prepare necessary reports, and facilitate project audits related to Green Mark criteria.

Requirements:

• Minimum of 5 years of experience in MEP and architectural systems within the construction industry.
• Proven knowledge of Green Mark certification requirements and sustainable building practices.
• Strong understanding of MEP and architectural system integration to meet environmental and sustainability criteria.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Legal and Compliance Manager

Responsibilities:

• Provided compliance regulatory advisory
• Established and oversaw compliance policies and procedures (SFA and FAA).
• Liaised with regulators (MAS, IRAS, MOM, ACRA) on all regulatory matters
• Managed audits, inspections, and legal document reviews.
• Handled audits and inspections
• Handled AML matters, including acting as MLRO officer.

Requirements:

• Bachelor degree in Law or any relevant qualification
• Knowledge of investment industry and international financial markets, preferably holding audit, law, and Compliance background
• Compliance experience with asset management companies/financial intermediaries
• Strong knowledge of local regulatory requirements and latest developments
• Knowledge of Bloomberg, CMGR

Ready to make an impact? We’d love to hear from you! Apply today by sending your resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Glenn Wong | EA Personnel No: R1106685

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Attachment Description

This role reports to the director. A few of the tasks associated with your role will include business development, part of the target client's business strategy. procuring fresh initiatives. Management of a client portfolio and flow for projects. Adhering strictly to all applicable laws, regulations, and business norms.

Specific Responsibilities

Individual to be involved in:

1. Gain knowledge through dialogue and practical experience to take an active role in the approach to strategic planning.

2. Learn sales strategy and negotiation skills.

3. Networking and growing clients step by step.

4. Organise and manage projects, establishing resource needs, budgets, and schedules.

5. Present to clients and speak to them effectively while using presentations.

Technical Skills and Competencies

1. Conduct negotiations to establish win-win outcomes for the organisation .

2. Develop business opportunities in target segments, review market needs and opportunities, and develop customer relationships .

3. Develop customer acquisition strategies as well as foster customer relationships to attract new customers.

4. Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives.

Duration

- 6 months

- under Mid-Career Pathways Programme

Roles and Responsibilities

• Manage daily warehouse and transportation operations
• Develop and implement warehouse and transportation operations performance goals (KPI) using quality management knowledge
• Ensuring inventory accuracy. Physical inventory count must tally with system inventory count
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Inventory Quality Control including

- Temperature control

- Process for issuing/receiving stock

- Inventory First Expiry,First Out

- Placement of inventory to facilitate logistics operations

• Inventory accuracy
• Optimal level of inventory
• Maintenance of equipment (e.g. forklift, refrigeration in warehouse & other equipment)
• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Issuing from warehouse
• Goods Return from customers
• Goods Issuing to and return from Van Sales
• Goods Delivery timeframe
• Placement of goods upon delivery
• Inventory Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when equipment breaks down / fire etc)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies across different business activities
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

Responsibilities:

1. Recruitment and Talent Acquisition

• Lead end-to-end recruitment processes, including sourcing, screening, and hiring for mid to senior-level positions.
• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Oversee onboarding activities, ensuring smooth transitions for new hires through structured programs and documentation.
• Regularly update and maintain detailed job descriptions, organizational charts, and recruitment metrics.

2. Employee Relations and Engagement

• Serve as a trusted advisor for resolving complex employee issues, ensuring fair and timely resolutions.
• Design and execute employee engagement initiatives, such as surveys, recognition programs, and team-building activities.
• Promote a positive work environment by mediating conflicts and fostering open communication across all levels.

3. HR Operations and Administration

• Oversee the accuracy and integrity of employee data in HR systems and ensure compliance with company policies.
• Manage payroll processes and employee benefits administration to ensure accuracy and timeliness.
• Prepare and analyze workforce reports, including attendance, leave management, and HR metrics.
• Safeguard the confidentiality of personnel files and HR-related documentation.

4. Performance Management and Employee Development

• Drive the performance appraisal process, providing guidance to managers and employees on goal setting and feedback.
• Collaborate with department heads to design and implement training and development programs that address skill gaps.
• Monitor probationary periods, manage contract renewals, and support performance improvement initiatives.

5. Compliance and Policy Management

• Ensure adherence to local labor laws, regulatory requirements, and industry best practices.
• Develop, review, and communicate HR policies, employee handbooks, and standard operating procedures.
• Conduct periodic audits of HR documents and systems to ensure compliance and recommend improvements.

6. Strategic HR Partnership

• Collaborate with the HR Director to develop and implement HR strategies aligned with organizational objectives.
• Utilize workforce analytics to provide insights and actionable recommendations to leadership.
• Support organizational change management efforts to ensure smooth transitions during business transformations.

7. Program and Event Management

• Plan and manage HR programs, including wellness initiatives, training sessions, and employee engagement events.
• Coordinate company-wide announcements, onboarding sessions, and other HR-driven activities.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• A minimum of 5 years of progressive HR experience, including at least 2 years in a supervisory or assistant managerial capacity.
• Proficient in HR software and systems, with strong analytical and problem-solving skills.
• In-depth knowledge of local labor laws, compliance standards, and HR best practices.
• Exceptional organizational and multitasking abilities, with a high level of attention to detail.
• Strong interpersonal and communication skills, with the ability to engage effectively at all organizational levels.
• Proven ability to handle sensitive and confidential information with integrity and discretion.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

We are an Italian Restaurant in Singapore looking for a manager who will be responsible for overseeing the overall operations of the restaurant, including but not limited to

• At least 10 years of experience in managing Italian restaurants, with a deep understanding of Italian cuisine and customer preferences.
• Managing all aspects of restaurant operations
• Managing cost control for food and beverage and profitability of the restaurant.
• Building and maintaining relationships with suppliers and clients to enhance business opportunities.
• Ensuring compliance with health and safety regulations.
• Staff duty rostering and approval of leave. Supervising staff, including recruitment,training and performance reviews.
• Maintaining high standards of food quality and customer service.

SUMMARY

The Assistant Finance Manager will assist in supervising, coordinating and performing accounting activities across the entire Finance Department. This role will also include the responsibility of evaluating set accounting controls and their compliance. To ensure transactions are recorded in accordance with internal policies, required accounting standards and statutory regulations with the objective of providing timely as well as accurate financial or management reports. To troubleshoot areas where irregularities have been identified in the financial ERP system.

RESPONSIBILITIES

• To assist in periodic, monthly and yearly management or financial reporting, where accurate and timely reporting of the Company’s financials in accordance with internal and regulatory guidelines are met.
• To account for and upkeep fixed assets ledger in accounting system.
• To be familiar with FRS 116 – Leases and its mechanics.
• To perform cash management and treasury responsibilities.
• To prepare periodic business analytical or review reports for senior management’s perusal.
• To oversee the day-to-day Finance department functions.
• To prepare full set of subsidiary accounts for periodic management reporting, auditing and tax compliance purposes.
• To provide support and guidance to team members where required to ensure SOPs pertaining to information systems, accounting principles, regulatory requirements are complied with and set objectives met.
• To review, develop and implement internal controls and processes to enhance operational and financial/accounting efficiencies.
• To organize periodic meetings to discuss team productivity and performance as well as various cost management policies where applicable.
• To report and investigate any red flags identified in the course of work described above.
• To participate in the review and filing of quarterly GST as well as annual corporate tax returns where required.
• Other adhoc duties/ projects assigned by superior or senior management.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

Roles and Responsibilities

• Monitor and lead the works of subcontractors and workers.

• Ensure installation is carried out as per construction drawings.

• Accountable for the successful completion of projects.

• Attend the daily toolbox meeting and convey clear instructions accordingly.

• Accountable for the successful completion of projects.

•Assist and support Project Manager in handling and monitoring the progress of the project.

• To carried out all responsibilities of a Site Supervisor in the construction site.

• Minimum 3 years relevant experience in the Construction Industry.

• Good knowledge of Singapore Building and Construction safety regulations.

• Well-versed in English and Mandarin.

• All applications to be strictly via emails.

Job Description

• Manage day to day operations of the commodities International Coordination Office
• Grow business in line with Group Objectives and meet P&L targets as against sales , operating profit and OCF
• Overall responsibility for the sales and business development for International Coordination Office
• Improve staff teamwork, efficiency, performance and service delivery
• Ensure work carried out by the attending offices/ agents is in line with nomination instructions,SOP
• Work closely with global service line and other coordination centres, provide quotation and coordinate job execution
• Be responsible for submission of tender documents, rates and quotations

Requirements

• At least 3 years experience in sales and marketing / business development
• Candidate with relevant sales experience will be a plus.
• Keen eye for exploring business opportunities
• Driven, passionate about sales
• Strong sales acumen
• Good in establishing rapport with all levels of people
• Able to work in fast-paced environment and meet tight schedules

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

​Our Client is a leader in providing automated innovative business solutions to

Restaurants and F&B industry, who is seeking to recruit a Sales Development Representative.

Sales Development Representative

Job Description

Responsibilities

● Qualify leads from marketing campaigns as sales opportunities

● Contact potential prospects through cold calls and emails

● Present our company to potential prospects

● Identify prospect's needs and suggest appropriate products/services

● Build long-term trusting relationships with prospects

● Proactively seek new business opportunities in the market

● Set up meetings or calls between (prospective) customers and Sales Executives

● Report to the Sales Manager on sales results

Requirements

● Proven work experience as a Sales Development Representative, Sales Account Executive or similar role

● Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.

● Track record of achieving sales quotas

● Experience working with a CRM

● Fair understanding of sales performance metrics

● Excellent communication and negotiation skills

● Ability to deliver engaging presentations

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Roles and Responsibilities

• Develop detailed project plans, including timelines, budgets, and resource allocation. Oversee the execution to ensure it aligns with initial plans.

• Monitor project timelines and budgets, adjusting as necessary to keep the project on track.

• Monitor the performance of team members, provide feedback, and implement corrective actions as needed.

• Oversee the recruitment and training of project staff, ensuring they are qualified and equipped for their roles.

• Ensure installation is carried out as per construction drawings.

• Minimum 3 years relevant experience in the Construction Industry.

• Good knowledge of Singapore Building and Construction safety regulations.

• All applications to be strictly via emails.

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

Join the Exhibitions team and create memorable experience as an Assistant Manager, Exhibitions.

Essential Job Functions

The Assistant Manager, Exhibitions, is responsible for the development of multiple Permanent and Temporary Exhibitions. The role covers research, content scoping and project management to deliver meaningful and engaging exhibition experiences for Science Centre’s visitors. The role involves supervision of junior staff comprising imagineers and producers.

Key Responsibilities

- Conceptualize and implement exhibition experiences, encompassing content scoping, ideation, timeline and budget management, project oversight, script development, and stakeholder management to ensure successful and timely project delivery within budget.

- Conduct post-project reviews, collaborate with department heads to assess impact, employ formative and summative methodologies, communicate risks to the team, and work on risk mitigation.

- Organize cross-departmental events to foster engagement, ensuring smooth operations, and promoting high performance and well-being is a key aspect of the role. This includes organizing talks, forums, and competitions, providing training, conducting check-ins with staff, and promoting organizational culture.

Requirements

The ideal candidate should have a Degree in Science or its equivalent, along with a strong understanding or experience in scientific principles and/or research, science communication and project management. Experience in museum interpretive studies is an added advantage.

Other Skills/Abilities

He/She should possess a self-driven and creative nature, along with strong organizational and communication skills. Additionally, he/she should demonstrate a keen aesthetic and/or design sense, a genuine passion for science, and the ability to effectively translate concepts into engaging experiences.

Candidates with more years of relevant experience may be considered for the role as Manager.

Only shortlisted candidates will be notified.

• Sales Strategy: Develop and execute the Shipping sales strategy for the Singapore, including market access, market share, tender/project participation, and local capability building.
• Business Development: Identify and cultivate new business opportunities to drive growth for the Marine & Offshore business in the region.
• Commercial Planning: Establish a robust commercial plan to proactively drive sales activities.
• Client Relationship Management: Build strong relationships with clients, industry partners, and prospects to gather market intelligence, acquire new clients, and retain/expand existing portfolios, ultimately achieving sales revenue and financial targets.
• Oversee commercial operations: including the preparation of quotations, contract documentation, and invoice reconciliation.
• Engage Stakeholders Effectively: Communicate and work closely with internal and external stakeholders, analyze client needs, propose solutions, and ensure timely resolution of client requests and queries.
• Deliver Presentations and Technical Seminars: Participate in the planning, organization, and support of seminars and workshops. Prepare and deliver presentations to clients and technical seminars as required.
• Key Account Management: Manage accounts (and assigned key accounts) and maintain constant engagement with clients through strategic planning and action plans to cater to different tiers of clients.
• Lead and sales funnel management: Identify, monitor, and lead opportunities through the sales funnel to contracting of Marine business opportunities.
• Establish new client contacts: Harnessing available resources to acquire new clients and ultimately convert leads to revenue.

Requirements:

• Minimum of 8 years of work experience in the Maritime industry, including 5 years in a commercial and managerial capacity.
• Proven track record of achieving sales targets and driving growth in competitive markets.
• Excellent communication, networking, influencing, and organizational skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Independent and determined, resourceful, highly driven and results-oriented, with hands-on experience, strong technical and analytical skills.
• Capacity to thrive in fast-pacing and high-pressure situations and possess a keen business acumen. Ability to inspire and motivate team members and stakeholders.
• Resilient and consistently motivated to achieve success
• Experience working at sea, or with ship owners, ship managers, ship brokers, or with classification societies is an added advantage

As an Assistant Manager in Digital Transformation, your role involves designing and developing clients’ journey maps to visualize and enhance the end-to-end experience from the clients’ perspective. You will review and analyse existing business processes, identifying inefficiencies and pain points, and propose digital-first solutions to streamline operations. By collaborating with various stakeholders, you ensure that transformation initiatives align with business objectives, ultimately improving client satisfaction and operational efficiency. Your work is crucial in driving continuous improvement through innovative approaches to digital transformation.

A. JOB SCOPE/ KEY RESPONSIBILITIES

1. Design and develop customer journey maps to visualize the end-to-end experience from the client’s perspective.

2. Identify touchpoints, pain points, and opportunities for improving client interactions.

3. Collaborate with various stakeholders to ensure that journey maps align with business objectives.productivity and efficiency.

4. Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

5. Work with cross-functional teams to implement process improvements and automation where applicable.

6. Act as a liaison between different departments, ensuring alignment and smooth communication during the transformation process.

7. Prepare and present reports to senior management on the progress of digital transformation initiatives.

8. Engage with employees and customers to gather insights on existing pain points in business processes.

9. Develop and propose solutions, leveraging digital tools and platforms, to address pain points.

10. Recommend and implement new technologies or methodologies to enhance business processes and customer journeys continuously.

11. Ability to lead and manage software development projects, ensuring on-time delivery, adherence to requirements, and effective collaboration with cross-functional teams

12. Provide support to any other IT projects or duties as assigned.

B. JOB HOLDER’S REQUIREMENT

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience.

• Prior working experience in IT business analysis, application solutioning design and testing

• Strong in IT business processes, analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong in soliciting information and communicating requirements with users and vendors

• Manage internal and external stakeholders independently

1. You shall have a complete knowledge of all the pertinent governmental regulations, company policies and standards to which the company adheres and ensure that all rules and regulations are followed.
2. You shall ensure that the relevant operating instructions, manuals, regulatory publications, decompression and treatment tables (either paper or electronic copies) are available at the dive site and are maintained to reflect current changes and/or developments. They include but are not limited to:

• The Company’s Diving Manual present at the work site.
• A copy of the SS:511 Commercial Diving Operations.
• A copy of the Company MSs, SWPs & RAs for all respective tasks.
• A copy of the Emergency Response plan and Contact list
  1. Brief all divers on the operational & contingency plans and procedures to be followed during the diving operation.
  2. Maintain safety of dive team and ensure that the diving operation is carried out from dive site equipped to deal with emergencies as per diving operation manual.
  3. Oversee diving operations to ensure that their execution complies with the legal requirements of HSE, SS511 & IMCA (International Marine Contractors Association) and diving systems management of the company.

1. Ensure that the diving equipment is adequate and in good operating condition.
   • Review all diver and tender Personal Dive Equipment (PDE) upon arrival at the worksite. Under no circumstances will any PDE be used for diving operations if the inspection and maintenance records are not established to be correct.
   • Ensure, prior to commencing a diving operation,that additional parties directly involved in the diving operation,masters of vessels, harbour masters, managers of civil engineering sites, inland waterways, and all persons responsible for anything that affects the diving operation are advised that diving operations are to be undertaken.
   • Ensure that the operations are conducted from a suitable location.
   • Develop and/or implement emergency/contingency procedures.
   • Ensure a two‐way communication system is available at the dive location to obtain emergency assistance.
   • Perform a Job Hazard Analysis for all tasks undertaken.
   • Ensure sufficient breathing air, proper equipment and supplies are available for safe and timely completion of the job task.
   • Ensure two‐way communication between the diver, the dive station and any equipment operators that may affect the dive.
   • Ensure that the diving equipment designated for use is:
   1. Suitable for the planned diving operation.
   2. Sufficient to regulatory requirements for the diving mode used.
   3. Inspected prior to each dive and in good working order
2. Assign the duties of all members of the dive team and personally direct them throughout the diving operation.
3. Personally verify that all personnel on the dive team are qualified and physically able to perform tasks assigned.
4. Assess the physical condition of the divers prior to each dive to determine if any physical impairment is present which would be detrimental to their health and safety in the water or under hyperbaric conditions.
5. Ensure the detailed briefing of the diving team and support personnel including:
   1. Tasks to be undertaken
   2. Unusual hazards or environmental conditions
6. Maintain a depth, bottom time, and breathing mix profile (surface dive sheet) at the dive location for each diver during the dive.
7. Ensure that each diver is continuously tended while in the water and decompression chamber.
8. Ensure that when diving in the mud or sand (on bottom) the diver’s pneumo hose is not allowed to fill with mud or sand.
9. Ensure the dive is terminated when:
   1. The diver requests termination
   2. The diver fails to respond to communication or communication is lost between the diver and dive team members at the dive location
   3. The diver begins to use his diver‐carried reserve breathing gas supply
   4. Weather or site conditions are degrading to the extent that diver safety may be compromised.
10. Ensure after every dive:

The physical condition and wellbeing of the diver is checked by visual observation and verbal questioning.

1. The diver is instructed to report any physical problems or symptoms of decompression sickness or arterial gas embolism.
2. The diver is advised of the location of the nearest operating decompression chamber.
3. Notify the Company Top Management as soon as possible after the occurrence of any incident including diving incidents, any sign or symptom of decompression illness, AGE, omitted decompression or any deviation from the scheduled decompression, however minor.
4. Maintain and submit reports required by the company and relevant governmental regulations concerning diving operations and equipment maintenance, testing or repair.
5. View and ensure accuracy of the diver personal logbook and affix signature to properly record activities.
6. Maintain certification in First Aid, AED, O2 admin and CPR.
7. Plan the mobilization of diving equipment & personnel by conferring with relevant parties.
8. To stand in as Dive Supervisor or Diver as and when required.
9. Ensure proper planning of any type of Diving operation.
10. Prepare and Submit final reports to client or office.
11. Keep Management well informed on the job planning.
12. Above are core duties of the Employee and Company reserve the right from time to time at its discretion to enhance or reduce above duties.
13. You will be required to perform the duties of the position in which you have been engaged and any other duties that you may be required to perform from time to time. You will comply with the orders and instructions given by the company through the duly authorized person(s).

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Performance Requirements:

• Strong Leadership skills
• Self- driven, resourceful
• Excellent communications and interpersonal skills
• Able to multi-task
• Meticulous and detailed
• Well-organized
• Good coordinating skills
• Able to work in a face paced environment

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

Responsibilities

1) Work effectively with Operations and Maintenance staff from the

Lines as well as other engineering departments to investigate

defects.

2) Develop methods, propose modifications and improve maintenance

strategies to rectify them.

3) Analyze and trend condition monitoring and defect data to identify

reliability concerns.

4) Develop methods, propose modifications and improve maintenance

strategies to overcome them.

5) Draft technical work instructions for preventive and corrective

maintenance activities.

6) Identify and implement cost effective technologies to enhance the

RTS Signaling, Communication & Control System performance.

7) Support LTA and RTSO projects in reviewing project design

specifications and ensure their adequacy for the safety, reliability,

maintainability and operability.

8) Provide other engineering support to the projects, as required.

Requirements

1) Degree in Electrical & Electronics Engineering or equivalent from recognized institution

2) Previous Railway System experience would be advantageous