The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Responsibilities:

Customer Relationship Management:

Respond promptly to customer inquiries via phone, email, or in-person, maintaining a professional and courteous demeanor.

Cultivate and maintain positive relationships with existing customers, providing them with information, support, and exceptional service.

Assist in identifying and contacting potential new customers or leads.

Administrative Support:

Organize and maintain sales documentation, contracts, and records.

Prepare and manage sales presentations, proposals, sales quotations, and sales orders.

Follow-up on status of Sales Quotation and Sales Orders.

Prepare and distribute sales-related reports as needed.

Order Processing:

Process sales orders accurately and efficiently, ensuring timely delivery to customers.

Coordinate with the warehouse or shipping department to track and manage order fulfillment.

Monitor, update and check sales order backlog against customer request delivery time & quantities

Resolve any order-related issues or discrepancies.

Data Management:

Maintain and update the customer database with accurate and relevant information.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Inventory Management:

Assist in monitoring and managing inventory levels to ensure product availability.

Coordinate with the procurement or production team to meet customer demands.

Communication:

Maintain effective communication channels between various departments, ensuring seamless coordination.

Communicate changes in pricing, product availability, or promotions to the customers

Other Responsibilities:

- Be open to taking on ad-hoc tasks and assignments as directed by the department head

Qualifications

Bachelor's degree or equivalent experience

3+ years' experience in sales related role and or customer service

Well-organized with an aptitude in problem-solving

Strong verbal and written communication skills

Sales Executive [Remote Visual Inspection equipment]

Basic Salary: SGD 2,500 to 3,500 + Comms

Working Days: Mon-Fri

Working Hours: 9am-6pm

Location: Toa Payoh

Benefits:

Transport allowance: $900/mth if own vehicle

Medical Coverage

Good Commission scheme

Flexi-Benefit

Job Responsibilities:

• To establish strong network and build close rapport with key decision makers and end-users.
• To achieve sales target.
• Prospect, develop and drive sales plan.
• Manage sales strategies to improve market shares and profitability of the business.
• Provides competitor information and market intelligence and assist Sales Manager in the development of relevant sales and marketing strategies.

Job Requirements:

• Diploma/Higher NITEC/NITEC or equivalent in any discipline, candidates with Engineering/Technical background will be preferred.
• Candidates with sales experience will be preferred.
• Training provided
• Preferably with Class 3/3A license

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

-Assist in calling and follow up of daily new Leads (Warm Leads)

-Assist on marketing tasks

-Assist on any ad-hoc tasks as required

The Inside Sales Representative is a key role in the Ross Video Sales Team. You will play an active part in helping develop Ross Video’s pipeline for revenue generation through the support to the Regional Sales Managers in the field, creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing customers and business partners.

In this role, you will assist the Asia Sales Team and are a direct extension of our front-line group of regionally based Sales Professionals, helping to work opportunities with both end users and via our authorized business partner network.

The Inside Sales Representative exudes integrity, drive and passion and exceed business targets through excellent telephone sales and superb communications skills.

Some of the things you will work on:

• Provide overall support to assigned Regional Sales Managers to determine and implement opportunity specific sales approaches.
• Handle inbound, unsolicited prospect calls and convert them into sales.
• Make outbound follow-up contact with existing customers via telephone and e-mail to determine customer satisfaction, cross-sell and up-sell opportunities.
• Develop a deep understanding of the company's products or services to effectively communicate features and benefits to potential customers.
• Prepare, review and present quotes, proposals, and contracts to potential clients, including discussing terms and closing deals.
• Provide post-sales support, address customer concerns, and ensure customer satisfaction to encourage repeat business.
• Maintain and update a sales pipeline, tracking leads and opportunities through various stages of the sales process.
• Utilize CRM software, Salesforce.com, to organize and manage customer interactions, update contact information, and track sales activities.
• Maintain accurate records of sales activities, customer interactions, and transactions.
• Forecast sales activities and prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Set up and deliver sales presentations, product/service demonstrations, and other sales activities.
• Ensure customers’ order flow by meeting Ross’ clean order criteria.
• Work closely with the sales team, marketing, and other departments to align sales strategies and achieve sales targets.
• Assist in resolution of customer complaints regarding equipment, supplies, and services.
• Stay informed about industry trends, competitor activities, and market conditions to adjust sales strategies accordingly.
• Stay updated on product knowledge, sales techniques, and industry developments through continuous training and professional development.
• Where necessary, support efforts at trade shows, exhibits, and other events.
• When necessary, travel to sync up with respective Regional Sales Manager or other members of the Sales Team.

You should have:

• University degree in Business Administration, or related discipline and/or equivalent work experience.
• Minimum 5 years’ experience in a complex sales environment.
• Demonstrated ability to convert prospects and close deals to exceed sales targets.
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
• Advanced proficiency in Microsoft applications, including Excel, PowerPoint, and Outlook, to enhance efficiency and streamline processes within our team.
• Experience with customer relationship management (CRM) software such as Salesforce.com is an added advantage.
• Experience in sales forecasting & pipeline management.
• Practical knowledge of inside sales principles, methods, practices, and techniques.
• Experience selling broadcast equipment is an advantage.
• Strong problem identification and objection resolution skills.
• Demonstrated ability to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Desire to constructively contribute to a team environment.
• Strong written communication skills.
• Fluent English

Apply now by clicking on the following URL:

https://us232.dayforcehcm.com/CandidatePortal/en-US/rossvideo/Posting/View/5873

Job Scope:

• Responsible for taking care of existing accounts
• Grow sales via new channels in both local and overseas market
• Preparation of quotations
• Provide backorder updates and any other administrative support
• Ad-hoc duties as and when assigned

Job Requirements:

• Minimum 2 years experience with Automotive Parts Sales
• Experience with Electrical Vehicles will be an added advantage
• Possess Class 3 Driving License

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

Responsibilities

• Create and execute a strategic sales plan that expands our customer base
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Manage the month-end and year-end close processes
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products

Required skills and qualifications

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work on weekend and public holiday

Job Descriptions:

• Establish customer orders through maintaining positive relationships and organizing customer visit schedules for both existing and potential clients.
• Foster robust business connections, generating new sales opportunities.
• Monitor market trends and predict sales volume to stay proactive in adapting strategies.
• Conduct impactful sales presentations to effectively persuade potential customers.
• Enhance customer dedication by providing professional after-sales support.
• Address complaints promptly, resolving issues to ensure customer satisfaction and protect the company's reputation.
• Negotiate agreements, monitor payments, and maintain comprehensive sales and data records.
• Regularly update and maintain reports for the management team.
• Undertake additional responsibilities as assigned on an ad-hoc basis.

Job Requirements:

• Possess a Professional Certificate, Diploma, or Bachelor’s Degree in Marine Engineering or a related field.
• Minimum of 1-2 years of experience in Sales, specifically with marine engines, heavy equipment, and cranes.
• Good communication skills.
• Exhibit excellent communication and presentation skills, coupled with the ability to build strong relationships.
• Showcase an aggressive passion for professional growth along with strong leadership qualities.
• Capable of working independently while maintaining a collaborative team spirit.
• Own a car and possess a valid class 3 license will be preferred

• Well Established Company
• Basic $3000 - $3500 + Commission + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Develop new customer accounts and explore on new business opportunity
• Maintain strong relationships with new and existing clients
• Maintain long-term relationships with key accounts and customers
• Market research, analyse and promote own products
• Making documents related to sales activity
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma in Sales & Marketing, Business Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Roles & Responsibilities

Job description:

- Manage the local sales team

- Train new comers, motivate all sales staff

- Manage the locations inventory

- Promote & Sell products- Pro active sales

- Achieve sales target

-Assist management in daily operational duties, which includes stock-taking, cashiering transactions and general duties

Requirements

- one year experience in pro fashion sales (In retail shop)

- Good communication skills

- Positive working attitude and Sales Oriented

- Leadership qualities

- High motivation & passion Fashion sales

High basic salary + high commission + performance bonus

5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Responsibilities:

- Liaise with customers on all matters and work with internal departments to ensure that customers requests are met

Requirements:

- Min ‘A’ level / Diploma in manufacturing / engineering or related fields or equivalent

- Min 3 years experience in sales or quality in manufacturing industries

- Able to work with interdepartment members to support customer requests or requirements

Able to handle multiple priorities, operate with minimum supervision and adaptable to changes in priorities and approaches in fast-paced environment and work overtime

Duties / Scope of Work

• Consultative selling resulting in providing strategic solutions for customers
• Developing business both domestically and internationally
• Research, develop and present a market strategy
• Develop prospect profiles and thoroughly qualify prospects with a focus on targets whom will most benefit from service offering
• Identify prospect needs, goals, and objectives
• Participate in related industry groups and affiliations
• Produce results commensurate with goals and market potential
• Travel as needed, domestically and internationally, to meet with potential and existing customers; participate in face-to-face sales calls/meetings and negotiation process
• Monitor and ensure that customers make prompt payment. All discrepancies to be resolved or rectified promptly.

Qualifications

• Strong understanding of brokerage operations and geographic freight markets is required.
• Prior demonstration of negotiation skills is preferred
• Existing customer and/or carrier base is a plus. Or any other related experience is a plus too.
• Excellent written and verbal communication skills along with follow-up, and problem-solving skills.
• Ability to work in a fast-paced team environment.
• Ability to work with others along with working independently.
• Detail-oriented and able meet scheduled deadlines.
• Ability to multi-task in completing scheduled activities along with additional activities.
• Ability to manage communication in a positive manner.
• Punctuality and a good work ethic are critical.
• Ability to take a significant role in the SAP and SOP creation process.
• Knowledge of Microsoft Office (Excel, Word, etc.) required.

Our client is from Technology Manufacturing Industry. They are looking for a Sales Engineer to assist their team for the next phase of their business. They are located at West.

Responsibilities:

• Repsonsible for liasing wiht building consultants and contractors
• Accountable for cultivating enduring customer relationships
• Cultivating strong business ties, particularly with key accounts
• Optimizing account penetration and ensuring customer loyalty
• Recognizing potential opportunities and crafting solutions for both existing and new customers
• Timely updating of forecasts into the system
• Negotiating value, overcoming resistance, and finalizing sales. Establishing Trane as the preferred supplier through differentiation
• Ensuring that all activities adhere to specified quality and EHS standards.

Requirements:

• Min Degree in Electrical/Mechanical Engineering
• Experience in HVAC Sales is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

• Proactively handles all opportunities from leads to ensure timely fulfilment and profitability of business unit
• Actively promotes Service Sales (Aftermarket products) to distributors in conjunction with spare parts sales
• Have in-depth knowledge on wide range of diesel industrial engines (small to large capacity) to provide support to distributors in terms of spare parts technical advice
• Creates and conducts proposal presentations for sales representatives, customers, and prospects
• Performs any other parts sales and aftermarket duties as and when assigned

Requirements:

• Diploma/Degree in Mechanical or Electrical Engineering
• Min 3 years of relevant experience in spare parts or automotive industry
• Good interpersonal and communication skills
• Independent and results-oriented with strong business and commercial sense

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

Sales & Marketing Executive (Luxury Interior Furnishing)

5 days, 10am-6pm

Salary: $2500 -$3000 + Commission

Location: Mohamed Sultan Road (Fort canning)

Company background:

Interior furnishing curator for finely crafted, fully customisable luxury interior finishing and inspirational lighting for the discerning home owner.

Job scope:

• Develop and maintain strong customer relationships
• Achieving monthly sales targets and KPI's.
• Responsible for all marketing and sales activities from lead generation to contract closing.
• Drive sales by designing and implementing targeted marketing strategies (traditional / online).
• Plan and execute social media marketing, including content and copy creation, post scheduling, inbox management and reporting.

Requirements:

• Keen interest in the luxury interior furnishing industry is a must. Training will be provided.
• Competent in Microsoft Office programs.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About Candymotor:

Founded in 2016, Candymotor stands as a distinguished establishment in Singapore, offering a comprehensive range of motorcycle accessories and services. Beyond a retail entity, Candymotor serves as a hub for motorcycle enthusiasts, boasting a physical store, workshop, and new/used motorcycle sales. Our commitment extends to fostering a dynamic community for riders.

Position: Retail Sales Assistant cum Cashier

Part time: From $10.50/hr

Key Responsibilities:

• Assist customers with enquiries
• Manage Point of Sale (POS) transactions
• Help to uphold store cleanliness

Qualifications:

• Demonstrated positivity towards customers
• Effective team collaboration
• Riding motorcycle will be a plus

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Singapore. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.

How You'll Help Us Connect the World

• Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
• Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
• Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
• Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
• Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
• Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
• Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
• Process rebates claims and stock returns approved by Product Line Management
• Support quality and warranty process where required
• Participate actively in on-going product, process, systems and business skills training;
• Provide support and back-up assistance to peers
• Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time

Required Qualifications and Experience for Consideration

• Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
• Knowledge or experience with SAP system preferred.
• Excellent communication skills and with good telephone etiquette.
• Proficiency in Korean would be an advantage to support the respective country and liaise with Korean clients.
• A pleasant personality with a passion for service excellence.
• A strong team player who can adapt to fast paced and dynamic environment.

RESPONSIBILITIES:

• Perform specialized facial / slimming / wellness treatments and consultation
• Provide excellent customer service
• Strive for personal sales
• Any ad-hoc duties assigned

REQUIREMENTS:

• Those with beauty certificate (e.g. Cidesco, CIBTAC) and sales experience will be an advantage
• Customer service oriented, sales driven and target oriented person
• High level of initiative and passion to work in a fast pace environment
• Well-groomed, self-motivated and positive personality
• A team player
• Must be able to work on retail hours

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.

Requirements:

• GCE “O” Level and above
• At least 2 years of sales and customer service experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Conduct customer visits and follow-up with the entire selling process of identifying customers through sales leads, cold calls, etc.
• Develop and establish sales strategies for targeted customer to generate revenue and expand market share.
• Develop and maintain strong business relationships with new and existing customers.
• Ensure customers' satisfaction with our product and service
• Possess strong interpersonal and good communication skills
• Deliver technical presentation and demonstration of product

Requirements:

· Entry Level personal are welcome

· possess good analytical and processing skill

· A team player who is meticulous and able to work independently

· Experience in equipment sales or related field would be an advantageous.

· Outgoing personality with strong interpersonal and communication skills.

Benefit:

· Transport is provided

· Attracting benefits and incentives

· Enriching and progressive career path

· 5 days work week

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers, Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

We are currently seeking a highly experienced and motivated Implementation senior sales engineer to join our reputable team. This role primarily focuses on driving the implementation of our HVAC, Refrigeration, and general industry solutions within the territories of Malaysia and Singapore. The primary objectives of this position encompass securing and expanding our business presence in these regions, as well as assisting our valued customers in optimizing their production processes and achieving their sustainability objectives.
 

Job Description

• Effectively manage the entire sales process, from initial customer approach, presentation, negotiation, secure the delivery and payment.

• Collaborate closely with consultants, designers, and clients to understand their specific needs and requirements related to HVAC, Refrigeration, and general industry applications.

• Conduct thorough assessments and analysis of the clients' current systems and operations.

• Develop and present comprehensive solutions that align with clients' objectives, focusing on energy efficiency, cost-effectiveness, and sustainability.

• Provide expert guidance and technical support, ensuring seamless integration and efficient operation of our solutions.

• Collaborate with cross-functional teams to coordinate project timelines and deliverables.

• Conduct customer seminar and sales presentation for clients to enhance their understanding of our products and technologies.

• Continuously monitor industry trends, technological advancements, and regulatory requirements to stay up to date on best practices and ensure compliance.

What You Know

• A bachelor’s degree in engineering or a related field.

• Proven experience in implementing HVAC, Refrigeration, and general industry solutions, within the Malaysia and Singapore markets, at minimum 4-5 years.

• In-depth knowledge of energy optimization strategies and sustainable practices.

• Exceptional communication skills, both verbal and written, with the ability to effectively liaise with clients and internal stakeholders.

• Demonstrated problem-solving abilities and analytical thinking.

• High proficiency in relevant software tools and technologies.

• Willingness to travel extensively for customer visits in Singapore and Malaysia.

 Preferred Qualifications:

 While not required, the following qualifications would be viewed positively:

• Professional certifications related to HVAC, Refrigeration, or sustainable energy implementation.

• Experience working with high-profile clients in HVAC or semiconductor sectors.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

1. Role Description

This position reports to the Director of REZOLVA PTE LTD is a leading IT solutions Singapore provider which with the mission, “Make the best IT support, security, and solutions available, affordable, and applicable to businesses of all sizes”.

Our business can be classified into two major business segments: supply delivery and systems integration services. We believe that by synergising these two major business segments, we can provide efficient and cost-effective solutions tailored to meet specific business operations and training needs.

2. Specific Responsibilities

Individual to be involved in:

1. Develop Business Opportunities

2. Identify New Sales Opportunities

3. Implement Sales Strategy

4. Onboard New Customers

5. Convert Sales Opportunities to Client Accounts

6. Establish Channel Sales Partnerships & Manage relationship with Clients and Channel Partners

3. Competencies

1. Engage in industry and networking events, as well as through calls, on-site visits, and emails, in order to discover potential clients and channel partners

2. Capability to recognize fresh sales opportunities within the current client base

3. Ability to establish targets and objectives for channel sales

4. Capability to oversee the client onboarding process and offer suggestions for its enhancement

5. ability to strategize various approaches for sales opportunities & proficient in creating sales proposals, quotes, and bid documents

6. Capability to oversee partnership agreements, as well as manage order and contracting documentation & capable of formulating engagement plans and activities to cultivate and reinforce relationships with clients.

Job Scope

· Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager

· Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment

· Drives achievement of customer service/satisfaction goals and standards

· Achieve designated sales target and maintain customer relationship

Job Requirement

- work independently and work with team

- Responsible with customer

About Doxa Holdings

We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties. Through award-winning cutting-edge technology and innovation, we’re disrupting the industry with a revolutionary SaaS platform for B2B. With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.

Role

We are looking for a Sales Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership

• Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
• Manage the process of optimising product pricing.
• Own the New Business sales quotation, Existing Business up-sell and cross-sell and Renewals process.

Teamwork

• Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
• Provide training and support to team members on revenue operations best practices and tools.

Analytics

• Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement

• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge

• Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
• Stay informed of up to date on industry trends and best practices in revenue operations.
• Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking

• Attend industry events and conferences to build relationships and promote the company.

Qualifications:

• 2-3 years of experience in sales operations, revenue operations or a related field, preferably in a start-up environment
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of sales processes and the company’s target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
• Bachelor’s degree in business, marketing, or a related field.

Benefits:

We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities. Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

If you are a driven revenue operations professional with a passion for SaaS solutions and a strong desire to make a significant impact, we invite you to apply and help shape the future of Doxa Holdings.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels