Job Summary:

• Location: Jurong east (7mins from MRT)
• Working hours: 8am-5.30pm
• Work days: 5 Days - Mon to Fri
• Salary range: up to 3.2k (depends on experience, training will be provided)
• Benefits: Basic + Comms + AL

Key Responsibilities:

1. End-to-end Recruitment:

• Develop and implement effective recruitment strategies to attract and retain a diverse talent pool.
• Utilize various sourcing channels, such as job portals, social media, and networking events, to reach potential candidates.
• Conduct thorough screening of applications and resumes to shortlist candidates who meet job requirements.

2. Candidate Engagement:

• Build and maintain positive relationships with candidates throughout the recruitment process.
• Ensure a positive recruitment experience for candidates through clear communication and timely feedback.

3. Collaboration and Stakeholder Management:

• Partner with internal departments to understand specific staffing needs and develop accurate job descriptions.
• Provide guidance to Business Developments on recruitment best practices and selection techniques.

4. Compliance and Reporting:

• Ensure compliance with TAFEP guidelines and other relevant employment regulations throughout the recruitment cycle.
• Maintain accurate records of candidate progress and recruitment metrics for reporting and analysis purposes.

5. Employer Branding:

• Actively promote MCI as an employer of choice through social media, career fairs, and other outreach channels.
• Assist in creating compelling job advertisements that reflect MCI’s values and organizational culture.
• Gather and analyse feedback from candidates and new hires to continually enhance the recruitment process.

6. Company’s expectations

• Since this is a sales-driven role, Talent Acquisitions are expected to meet the monthly sales KPIs established for them by the organization.

Qualifications:

• Educational Qualifications: Candidates should possess at least a diploma, preferably in human resources or business-related fields. Candidates with degrees in these fields are welcome.
• Communication and Interpersonal Skills: Candidates should have strong communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization.
• Technical Skills: Some proficiency in using applicant tracking systems (ATS) and other recruitment software is beneficial.
• Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively, are essential for this role.
• Sales-Driven Orientation: Candidates should have a results-driven approach, with a commitment to meeting the company’s targets and expectations. This role requires a focus on achieving performance objectives aligned with company goals.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Roles and Responsibilities:

· Ensuring high levels of customer satisfaction through excellent sales service

· Maintaining outstanding store condition and visual standards

· Assist with the sales process

Job Requirement:

· Minimum 2 years of experience in related position

· Self-starter and able to work independently

· Able to read and speak Japanese fluently in order to liaise with Japanese speaking vendors and clients

· Proven experience in sales and customer service.

• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• Ability to work under pressure and fast paced environment.

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

What you will do:

• Drive growth as part of the Global Biopharma services and solutions team. Meet or exceed sales targets assigned via direct sales activities with customers, and by collaborating with other sales team members, service sales/alliance managers, and technical specialists
• Manage a sales funnel; grow the funnel through customer interactions and cross-functional collaboration. Update opportunities as they progress through the funnel. Ensure regular health and upkeep of the funnel
• Analyze and articulate customer and market needs, prospecting all categories of NAT customers from translational discovery, PD to manufacturing including CMOs, developing deep relationships with key customers and managing opportunities in collaboration with the sales organization to meet and exceed sales goals
• Consult and gain credibility with customers on the appropriate solutions to propose when moving between research through clinical to marketed applications

Who you are:

• BSc. in a Life Sciences discipline is required. A Ph.D. and strong nanoparticle formulation or cell/molecular biology with multiple years of experience in a commercial role in the biotechnology industry
• Demonstrated ability to work directly with Customer at all levels within the organization from Process Development scientist to CEO, CFO.
• Demonstrated superior problem solving and interpersonal and account management skills in a commercial environment
• Proven track record in successfully leading, negotiating and executing complex deals concerning intellectual property assets, with the capability to provide deal summaries and drafting term sheets for exclusive license agreements
• Demonstrated aptitude towards workflow selling and proven experience selling services with long sales cycles

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Travel 50% of the time

It would be a plus if you also possess previous experience in:

• Selling Biotech/Biopharm services and or other contract manufacturing services
• PhD or advanced degree in nanoparticle technologies

Job description

Key Job Responsibilities:

• Develop Sales strategy that is in line with the organizational strategy and overall sales strategy.
• Prepare, monitor & revise the company’s budget to ensure the implementation of all activities.
• Ensure that the pricing of products and services is in line with the relevant Principal Brand pricing requirements.
• Conduct performance analytics and monitor company s’ services and product performance.
• Provide the required company inputs to the Marketing and Communications department to assist in their marketing research activities.
• Drive and monitor the performance of sales (volume, categorization etc.).
• Determine the inventory and purchase requirements from the insights and data analytics performed by the Marketing and Communications Department.
• Forecast demand for company s’ product and services categories.
• Prepare reports on the positioning and performance of products and services for both the commercial and the leisure sectors.
• Monitor and encourage the increase in product and service sales through upselling and cross selling.
• Monitor the inventory count regularly to ensure availability meets customer demand.
• Ensure strong business relationships are maintained with customers’ key accounts.
• Track the implementation and performance of company s’ sales activity and analyze current market trends and competitor activities.
• Ensure that the sales team is well informed and trained on company products and services.
• Collaborate with the Marketing and Communications department and support them in conducting consumer and market research, conducting analysis exercises, gathering relevant data on customers and competition to identify growth opportunities and ensure increased sales.
• Collaborate with the Customer Service and Training department to identify the required competencies and skills to enhance the teams’ knowledge.
• Liaise with the Purchase department to replenish stocks based on customer demand.
• Coordinate with the Logistics and Warehouse department to ensure timely and smooth dispatch and delivery of items.
• Generate sales related reports like sales forecast, sales performance, sales risk etc.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Setting sales and performance target in collaboration with GM. Setting of competitive margins in collaboration with GM
• Deal negotiation and margin fixing as per set DOA limit.

Minimum Qualifications and Experience:

• Bachelor’s degree in any field; Master’s degree in Business Administration is a plus.
• Diploma/Engineering in Electrical, Electronics, Automation, or instrumentation will be an added advantage.
• 8-10 years of relevant experience in a similar role.
• Business-to-business (B2B) and business-to-consumer (B2C) experience is a plus.
• Excellent business communication required.
• Experience in leading a sales team.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

Key Responsibilities:

• Assist the sales team in preparing quotes, proposals, and contracts for clients.
• Coordinate with stakeholders to ensure timely delivery of products and services to customers.
• Maintain accurate records of sales activities, customer interactions, and orders.
• Respond to customer inquiries and provide information about our products and services.
• Collaborate with the marketing team to execute sales campaigns and promotions.
• Monitor and track sales performance and report on key metrics.
• Prepare and distribute sales reports and forecasts.
• Schedule appointments and meetings for the operations team.
• Handle administrative tasks, including data entry, filing, and maintaining sales databases.
• Provide excellent customer service and support to our clients throughout the sales process.

Qualifications:

• Minimum of 3 years of experience in a sales support or coordination role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office suite, particularly Excel and Word.
• Ability to work independently and as part of a team.
• Detail-oriented and able to maintain accurate records.
• Knowledge of plumbing products and services is a plus.
• Minimum Diploma, proficient in written and spoken English

Why Join Us:

• Competitive salary and performance-based incentives.
• Opportunity to work in a dynamic and growing industry.
• Collaborative and supportive team environment.
• Training and professional development opportunities.
• Health and wellness benefits.

Background: As part of the RSK Group, with over 15,000 specialists globally, the RSK Digital Water team is to support the company’s expansion in Asia with specific and targeted solutions in the water industry. The team focuses on bringing innovative technologies in data analytics and remote monitoring for the Asia water market. To support this, RSK Digital Water is seeking a Digital Water Systems Specialist to join our team and drive digital transformation of water and wastewater infrastructure.

Role Description: The successful candidate will advise, develop and implement cutting-edge digital water solutions, leveraging IoT technologies, machine learning, and data analytics to optimise water management systems. This role requires a balance of technical expertise and knowledge of key technologies, suppliers, and implementation strategies. The role will be expected to deliver projects both internally for RSK and externally with clients, with the ability to engage with various stakeholders in the water management sector. These skills align with the core services of the RSK Digital Water team, in digital advisory services, data analytics services and IoT implementation. The role will report directly into the Head of Digital Water working in partnership with peers such as Data Engineers, Business Development Leads and Business Analysts.

The role is based in Singapore, with project and engagement work required across Asia and globally where required. Whilst some work is deliverable remotely, it is preferable for the role to conduct in-person meetings where possible and travel would be required on a project-by-project basis.

Key Responsibilities:

• Collaborate with water utility professionals, engineers, and administrators to identify and implement smart water technologies.
• Grow our project pipeline through business development activities in the water sector
• Develop data analytics pipelines for collecting, processing, and visualising water data to provide actionable insights.
• Plan large-scale IoT sensor networks to support urban water management systems.
• Lead efforts to integrate smart technology into existing water and wastewater infrastructure, improving operational efficiency and resilience.
• Work collaboratively with team members, including internal, external and academic teams in data collection, analysis, and technology deployment.
• Communicate technical insights effectively to diverse audiences, including both technical and non-technical stakeholders.

Requirements:

• Experience developing and deploying IoT sensors, machine learning models, and data visualisation tools in water management contexts.
• Understanding of water lifecycle processes from treatment and distribution.
• Proficient in Python and cloud platforms, with familiarity in SQL, MATLAB, and other relevant tools.
• Strong problem-solving abilities with a focus on multi-system analysis in urban water systems.
• Excellent communication skills and experience working with cross-functional teams in research and operational settings.
• Fluent verbal and written English skills

Job Responsibilities

• Perform animal husbandry and complete underwater tasks for assigned animals to the highest standard
• Prepare and deliver daily diets and nutritional requirements to animals under care
• Assist in animal medical procedures and transfer of animals between locations
• Maintain cleanliness of exhibits
• Perform general maintenance of aquariums and exhibits, repair tools and equipment
• Observation and data recording of animal behavior
• Daily siphoning of debris /waste and cleaning of acrylic panels in exhibits

Job Requirements

• Diploma or Degree in Marine Science, Aquaculture, Biological or Life Sciences
• Scuba diving certification of Open Water Dive and above preferred.
• Candidates with no scuba diving certification may also apply. Training and certification will be provided.
• Confident to work in an aquatic environment
• Passionate about working with animals
• Passion for environmental sustainability and conservation
• Able to perform shift work, including weekends and public holidays

Job Details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

**With high commissions

Requirement:

• Strong technical aptitude and the ability to understand and explain complex products and solutions
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers
• Problem-solving skills and the ability to think creatively to overcome challenges
• Strong negotiation and presentation skills
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) tools
• Willingness to travel within the region as needed

Job Description:

• Proactively identify and pursue new sales opportunities within your assigned territory
• Develop and execute targeted sales strategies to meet and exceed sales targets
• Provide technical expertise and support to customers, ensuring their needs are met
• Collaborate with cross-functional teams to deliver seamless customer experiences
• Continuously monitor market trends and competitor activities to identify new avenues for growth
• Maintain accurate records of all customer interactions and sales activities
• Represent the company at trade shows, conferences, and other industry events

J&T Express is technology-driven e-commerce enabler for brands and sellers to embark on and scale their e-commerce businesses. We converge technology and services to power the next generation of e-commerce businesses.

We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

We are currently seeking an experienced, proactive, and effective Sales & Marketing Director to lead the sales, marketing and PR communications. The successful candidate will drive performance and growth with responsibility for marketing strategy and sales plans and execution of both short and long-term business and marketing initiatives to drive growth for new customer acquisition and service delivery excellence in Singapore.

Brief description

The position of Sales & Marketing Manager involves leading and managing both sales and marketing objectives in an organisational and industry-wide level, while championing service delivery excellence. It also consists of leading brand awareness and building campaigns, aligned to the company’s focuses and goals.

Tasks

• Develop, implement and manage the marketing/PR strategies;
• Plan, implement and manage marketing and lead generation campaigns and measure results;
• Develop and maintain a consistent corporate image and ensure that the brand is well communicated across all channels;
• Creation, implementation, and management of marketing plans and activities;
• Manage all social media channels, strategy and activity, working together with multiple teams to develop creative marketing campaigns, monitor trends on social media, ecommerce, digital marketing and technology to optimise campaigns;
• Responsible for the creation of marketing materials, develop and manage marketing/sales budgets
• Develop, implement and manage sales forecasting activities, targets, sectors, markets,territories and set performance goals to achieve company objectives
• Prepare and present sales reports detailing sales, potential sales and areas of proposed client base expansion
• Develop pricing strategies, balancing objectives and customer satisfaction;
• Manage and give direction to the marketing and sales departments/teams
• Coordinate sales and marketing campaigns and initiatives to achieve business objectives
• Meet with key clients to ensure relationships are maintained and developed
• Identify and understand client’s business needs and objectives to develop marketing and sales campaigns

Qualifications and requirements

• A degree in marketing, communications, public relations, business administration, advertising or related field
• A proven track record in marketing and sales
• Excellent written and interpersonal communication skills
• Knowledge and application of a wide range of marketing and sales techniques and concepts
• Enthusiastic and creative
• Strong organisational and strategic planning skills
• Leadership, team management and ability to motivate team
• Analytic ability

Job Description:

• Attend to walk-in customer
• Responsible for day-to-day customer service support; including sales order entry, invoicing and making sure that deliveries have been made
• Attend to enquries, create new customer account, following up quotation with present and new customer
• Provide general support to sales team including preparing admin work & quotation
• Process orders & maintain company websites / social media
• Housekeeping
• Services: Plan Printing, Laminating, Book Binding, Photocopying
• Warehousing: Replenish stock to shelves from 2nd storey
• To perform ad-hoc duties as & when required

Job Requirement:

• 5 days work <08:20am - 17:50pm> Monday - Friday
• Able to work independently, posses good multi-tasking skill
• Physically fit to climb staircases to carry down goods

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

Offer Ranged: $1000 - $8000 (with high commission)

The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests staying at these hotels will get to enjoy one-of-a-kind themed pools, an award-winning spa, a plethora of dining options, and unique experiences during their visit, as well as access a myriad of event spaces at the Events Centre.

Responsibilities

• Represent the hotel professionally by upholding proper grooming standards.
• Present the hotels’ products and services effectively.
• Generate new sales leads and maintain relationships with clients through sales calls and regular site inspection.
• Assist to update sales control procedures and promotional activities.
• Present Account Portfolio quarterly and analyse the performance of each account.
• Manage corporate meetings, banquet events, residential and non-residential meeting groups or travel trade accounts.
• Provide management with timely Sales and Marketing strategic information.
• Secure new accounts and achieve monthly sales targets assigned.
• Provide suggestions to re-secure loss of existing accounts.
• Follow up with clients whose payments are outstanding and overdue.

Requirements

• Diploma in Sales and Marketing.
• At least 8 to 10 years of relevant experience.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.

Job Description

• Perform preventive and corrective maintenance of USS Ride and Show mechanical, electrical, hydraulic, and pneumatic equipment. Include Attractions equipment in Adventure Cove Water Theme Park.
• Logs completion of maintenance inspections, corrective action and/or repairs made using maintenance system.
• Perform troubleshooting and recovery of Ride and Show related faults.
• Any other related work as assigned.

Job Requirements

• Nitec/Higher Nitec/Diploma in Mechanical/Mechatronic/Electrical Engineering or related field of studies.
• 2-3 years in equipment maintenance preferred. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Ability to read and interpret maintenance manual to carry out work assignment.
• Able to perform shift work (day or night) and weekends/public holidays.
• Able to work at height.
• Basic computer skills (MS office).
• Prior experience in attractions (include Water Theme Park) maintenance will be an advantage.

Key Responsibilities:

• Maintain, and repair all audio, visual, and lighting (AVL) systems and associated parts.
• Perform AVL systems testing and troubleshooting technical issues.
• Plan and execute maintenance and improvement works.
• Onsite troubleshooting and preparing technical findings and reports for management review
• Monitor spare inventory and recommend replacement quantity

Requirements:

• Nitec/ Diploma in Audio/ Lighting/ Electrical Engineering or related field of studies
• 1-2 years of hands-on experience in show-entertainment devices Audio-Visual/ Video and Lighting technologies, preferably with AVLC system integration experience. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Knowledge in show controller such as Medialon, and Alcorn Mcbride. QSYS DSPs & Lighting controllers, its peripherals, and multiple types of Audio and Video configurations/ devices would be an advantage.
• Know-how in PC/ Server troubleshooting and Networking and some knowledge in PLC would be an advantage.
• Basic computer skills (MS office)
• Ability to perform shift work (day or night) and weekends/public holidays and work-at-heights

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

Qualification & Requirements:

• Diploma or University Graduate
• Good communication and interpersonal skills
• Committed, responsible and aggressive
• Positive attitude
• Team player
• Proficient in MS Office

Key Responsibilities:

• Support and assist of Key Account Manager / Executive
• Review incoming enquiries
• Sourcing of items from overseas & local vendors and manufacturers
• Follow up quotation with customer
• Processes customer orders
• Create/issue PR & PO to vendors and manufacturers
• Coordinate documentation for shipment
• Assist Accounts Department to follow up on payment
• Assist colleagues during their absence
• Any other ad hoc assignments

An expanding SME Logistics company is looking for a dynamic sales to join our team.

If you have the relevant logistics experience, we like to hear from you.

You should possess the following;

1. At least 1 year experience in the logistics / freight forwarding / shipping industry

2. GCE N or O level

3. Possess class 3 driving license with own car

4. Good command of English

5. Resourceful & good inter-personal skills

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore Pte Ltd is looking for Customer Support Specialist, Customer Delivery for Automation & Navigation to join our team.

The location is Pandan Crescent, Singapore.

About the position:

As a Customer Support Specialist your primary responsibility is to handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat. You will be the main point of contact for customers seeking assistance. It is your responsibility to gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams. Your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction and promote a positive experience with the ANCS brand.

In this position, your work will focus on these responsibilities:

• Respond to customer inquiries:

o Receive and respond to customer inquiries, complaints, and support requests via online services, phone, email or live chat promptly and professionally.

o Provide responses to all enquiries entering through CSC with satisfactory time limit, then forward to the service teams or o to other relevant teams of the organizations

o Handle customer cases with empathy, professionalism, and a customer-centric approach, aiming to de-escalate situations and reach satisfactory resolutions

• Ensure customer satisfaction:

o Foster a positive and customer-centric approach in all interactions, demonstrating patience, empathy, and professionalism.

o Strive to meet or exceed customer expectations by delivering exceptional service

• Troubleshooting:

o Understand customer concerns, clarifying the root cause of problems and enable the service or higher-level support teams to provide appropriate solutions in a timely and efficient manner

• Data Collection / Data Maintenance:

o Gather the relevant data from various sources such as the customer, company own databases or internal support teams

o Maintain customer related master data like accounts, contacts, installations and equipment.

o Request needed modifications beyond own authority from global master data stakeholders

• Documentation:

o Ensure proper documentation for all transactions, adhering to company policies and procedures

o Register all enquiries (as tickets)

o Verify customers contacting ANCS

• Stay updated on product knowledge:

o Keep abreast of product features, updates, and enhancements to effectively address customer inquiries and provide accurate information

• Identify opportunities for improvement:

o Identify patterns or trends in customer issues and provide feedback to management for process improvements

o Liaise with various internal departments, such as product development, sales, and operations, to obtain information, seek assistance, or provide feedback on customer concerns and recurring issues

To be successful in this role, you should have:

• “O” Levels/ diploma or equivalent; bachelor's degree in engineering is a plus.

• Min 1 year experience in customer support, call center, or help desk roles is preferred

• Strong verbal and written communication skills

• Basic technical knowledge to address common customer inquiries

• Strong problem solving skills with a pragmatic approach

• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

• Strong teamwork and collaboration skills to work effectively with internal teams

• Customer service-oriented mindset with a focus on delivering high-quality support

• Patience and composure in handling challenging customer interactions

• Flexibility to work including evenings, weekends, and holidays if required

It's a plus if you:

• are proficient in using ticketing systems, CRM software, and other customer support tools

• are frequent SAP user

• know MS Office inside out

• are familiar with the maritime business and regulatory environment

• have knowledge of the ANCS product portfolio

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim

Talent Acquisition Partner

Email: [email protected]

We are seeking a highly skilled Automotive Cybersecurity Specialist to join our team. The ideal candidate will be responsible for ensuring the security of our automotive systems and protecting them from cyber threats. This role involves working closely with cross-functional teams to design, implement, and maintain robust cybersecurity measures for our automotive products.

Key Responsibilities:

Technical Proficiency:

• Develop and implement security measures for automotive systems, including CAN (Controller Area Network) and Ethernet networks.
• Conduct vulnerability assessments and penetration testing on automotive systems to identify and mitigate security risks.
• Utilize security tools and technologies such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and firewalls.

Knowledge of Automotive Cybersecurity Standards:

• Ensure compliance with automotive cybersecurity standards such as ISO/SAE 21434 and UNECE WP.29.
• Stay updated with the latest developments in automotive cybersecurity regulations and best practices.

Risk Management:

• Identify, assess, and mitigate cybersecurity risks specific to automotive systems.
• Develop and implement risk management strategies tailored to the automotive industry.

Security Architecture and Design:

• Design and implement secure architectures for automotive systems, including in-vehicle networks and connected vehicle infrastructure.
• Collaborate with engineering teams to integrate security into the design and development of automotive products.

Communication and Collaboration:

• Work closely with cross-functional teams, including engineering, IT, and compliance, to ensure the security of automotive systems.
• Communicate complex cybersecurity concepts to non-technical stakeholders.

Continuous Learning and Adaptability:

• Stay updated with the latest trends and threats in automotive cybersecurity.
• Pursue relevant certifications such as CISSP, CISM, or CEH, with a focus on automotive cybersecurity.

Analytical and Problem-Solving Skills:

• Analyze and resolve security issues in automotive systems.
• Think critically and make informed decisions under pressure.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Proven experience in automotive cybersecurity or a related field.
• Strong understanding of automotive systems and networks, including CAN and Ethernet.
• Familiarity with automotive cybersecurity standards and regulations is an advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

Job Description

International bicycle company established in Singapore since 1997 and we are looking for talented hands-on people to join our team.
If you are a customer friendly, hardworking person who likes to work on bikes and have fun, you should consider joining our family.
We are looking for committed people who have good work ethics.

We promise you a place you can learn, continue to grow your skill set and where you will feel accomplishment.

In your role you will:

· Greet customers and provide friendly customer service

· Ask questions to determine the type of bike a customer needs

· Answer questions regarding available inventory

· Inventory control

· Research new bike technology to better handle customer requests

· Perform general store maintenance, cleaning and administrative duties

· Arrange ‘test drives’ for customers before they buy

· Help customers with new bike, gear sales and service.

· Building relationships to ensure future business

· Handle online sales requirements

· Hosting and planning riding events

· Ad-Hoc tasks assign by supervisor or manager

Skills and Qualifications

· At least 1 year of sales experience is preferred

· Excellent people and communication skills

· O-Level and above

· Passion about new bike technology is preferred but not necessary

· Team player, Positive thinking and “Can Do!” attitude