Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

Job Description & Requirements

Key Responsibilities:

• Coordinate shipping operations and collaborate with suppliers, customers, and logistics providers to ensure smooth processes.
• Manage full sets of shipping documentation and oversee cargo bookings.
• Establish workflows for various business activities, including trading transactions, service fees, and royalty payments.
• Provide support in internal applications, reporting, and monitoring key areas such as overdue payments, credit limits, and contract collections.
• Assist in initiatives to support the development of new trading businesses.

Requirements:

• Diploma in any discipline.
• At least 2 years of experience in freight forwarding, supply chain, or related fields.
• Proficiency in Microsoft Excel and handling documentation.
• Strong communication skills in English and Mandarin, enabling effective interaction with Chinese suppliers.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of SAP or MUGEN systems is an added advantage.

What We Offer:

• A chance to thrive in a global trading environment with an established and reputable company.
• A collaborative and supportive workplace culture.
• Opportunities for professional growth and career advancement in a dynamic industry.

If you're looking for a fulfilling role in a fast-paced international setting, we’d love to hear from you!

Apply Now:
Submit your resume in MS Word format to [email protected]

EA Licence No: 18C9228 | Registration No.: R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

• Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements
• Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets
• Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner
• Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers
• Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies
• Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs
• Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

• Degree in Electrical/Electronics/Communications Engineering
• Minimum 5 years’ experience in Communications/Telecommunications/ Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity
• Strong understanding of communications technology
• Able to follow up closely with customers in order to answer to their needs

We're looking for a Regional Sales Director, Singapore (RSD) who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.

You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.

Responsibilities

• Develop and mentor your sales team
• Develop a pipeline to help over-achieve revenue targets
• Direct sales activities by establishing sales territories, quotas, and goals
• Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
• Meet with prospects and strategize with sales representatives to help close deals
• Help the team prepare for QBRs and HBRs
• Develop long-term, strategic relationships with key contacts within their account base
• Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams

Requirements

• Minimum 3 years of leading successful sales teams
• Minimum 8 years of successful direct sales experience in tech or start-up environment
• Background in technical applications such as Observability or wider DevOps solutions would be preferred. Familiarity with OSS is a big plus
• Experience navigating complex sales cycles that can last 2-6 months
• Excellent communication (written, oral) and presentation skills (in-person, virtual)
• Comfort working closely and building relationships with C-Level executives
• Consistent track record in shaping strategic seven-figure deals
• MEDDPICC expertise
• Experience working with ROI and cost modeling to educate and assist potential buyers
• Excellent organizational, prioritization, and time management skills
• Unwavering dedication to integrity and professionalism.

Relocation is not offered for this position.

In Singapore, the OTE compensation range for this role is SGD 490,000 - SGD 550,000. This is structured via a 50/50 split where your basic salary will be 50% of the total OTE number. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

Responsibilities:

· Able to motivate and lead the sales team.
· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.
· Able to work in full autonomy and yet able to follow the direction and strategy of the management.
· Good fashion sense and keeping up to date with current trends.
· Good knowledge of retail business.
· Able to train promoters and improve the visual merchandising.
· Understand the market, competitors and brand environment.
· At least 5 years of managerial exposure.
· Experience in retail operations, liaising with suppliers, merchandising, etc.
· Able to work shifts hours/weekends/public holiday.
· Customer service oriented.
· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Contract period: 12 months

Location: Raffles place

Responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimize current processes to improve recruiting process and efficiency.
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Qualifications:

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/details/10306

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Responsibilities & Duties

•Identify business opportunities and procure new business clients

•Display good product knowledge and positive work attitude

•Execution of sales as outlined by the Management

•Any other duties as and when assigned by the Management

Remuneration

•5 days week, 9am to 6pm

•Gross monthly salary $1,800+ Transport Allowance $300+ Commission

•Product Training/ Medical Leave/ Annual Leave

Shi Minjie

CT HR Consultants Pte Ltd

EA License No. 06C5499

EA Personnel Registration Number: R24125515

Concentrix

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

At Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you.

A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Senior Sales Support Specialist – South Korea + SEA

Reporting to the Sales Manager, the Senior Sales Support Specialist will play a pivotal role in supporting the Enterprise Sales and Customer Success teams across South Korea and SEA. You will be instrumental in driving sales renewal rates by managing pre- and post-sales administrative tasks, enabling smooth lifecycle selling.

This permanent position offers an exciting opportunity to join the pioneering Sales Support Desk team in Singapore. We are looking for individuals who are independent, meticulous, have an eye for large data management and comfortable to manage ambiguity situation while establishing new processes and workflows. Handling confidential information with integrity and escalating complex issues to appropriate channels will be key.

Successful candidates will be the subject matter expert to present accurate sales quotation, review sales contracts, update accounts notes in CRM system, perform customer research, identify high-risk customer accounts, gather and develop sales data mapping to help the sales team overcome customer objections and mitigate risks. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

What you’ll experience with us

Sales Administration Support

• Relieve internal and external sales teams of pre- and post-sales administrative duties.
• Maintain accurate sales quote documentation, including pricing and configurations.
• Update customer contact information across CRM and sales pipeline systems.

Administrative Tasks

• Process sales orders, enter sales data, and review sales contracts.
• Prepare sales quotations, manage invoices, and track documents.
• Create sales renewal packages with historical pricing, subscription statuses, and discount data.
• Handle sales bookings, including purchase order processing and booking reconciliation.

Data Management and Analysis

• Identify renewal opportunities by analyzing data sets and participating in sales cadence meetings.
• Investigate sales trends related to downsell or churn and support high-risk renewals using CRM ticketing platforms.

Reporting and Standardization

• Prepare sales data documents, generate ad-hoc reports, and drive process standardization to maintain database accuracy.
• Perform quality assurance and update process documentation as needed.

Client and Stakeholder Engagement

• Act as a subject matter expert, ensuring database integrity and responding professionally to customer and stakeholder queries.

We’ll be a great match if you…

• This role will require you to provide administrative sales support to our internal and external stakeholders across South Korea and SEA.
• Fluent in Native Korean and proficient in English (B1/B2 level) to drive business conversations across South Korea and SEA.
• 2-5 years of relevant working experience in administrative function with advance knowledge in Microsoft Office (Excel, Word).
• High integrity to manage confidential internal and external client information.
• Independent individuals with team-player mindset.
• Strong attention to detail and a strong sense of responsibility to manage large and complex data.
• Strong sense of accountability to manage high priority escalation.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• Office Address: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372 (nearest MRT: Labrador Park).
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Comprehensive healthcare, medical plans and flexi benefits.
• Annual Leave and Paid Sick Leave are covered.
• Onboarding and on-the-job learning programme will be provided.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

All shortlisted candidates will be contacted.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Administered by the Workforce Advancement Federation (WAF), the Career Conversion Programme (CCP) for Biomedical Manufacturing Executives is a premier talent development initiative designed to cultivate the next generation of skilled professionals for Singapore’s Biomedical manufacturing industry. This comprehensive 15-month programme features structured on-the-job training (OJT) provided at Novartis Singapore Pharmaceutical Manufacturing Pte Ltd (NSPM), facilitating the practical application of acquired knowledge and ensuring participants develop the essential competencies required for their roles.

Eligilibity for CCP:

• Singapore Citizen or Permanent Resident;

• Minimum 21 years old;

• Mid-Career Individual: Graduated, or completed National Service, whichever is later, for at least 2 years* prior at the point of application; or

• Fresh Graduate: Graduated, or completed National Service, whichever is later;

• Not in a similar job function prior to joining Career Conversion Programme (CCP);

• Have not attended the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously;

• Have not been funded under the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously.

• Should not be shareholders, immediate ex-employees of Novartis, or be related to shareholders of Novartis.

Successful candidates must be able to commence the program by March 2025.

Job Purpose

Responsible for providing quality oversight to ensure smooth manufacturing operation and new product launches/transfer in a compliant and timely manner. Support drug substance batch review and release in full gmp compliance to regulatory standards and ensures quality strategy/continuous improvement are executed in alignment to site objective/s.

Key Responsibilities

Operational

a. Provide Quality oversight to site operations/objectives

· Oversight of all production and testing activities, ensures compliance with cGxP, incl. data integrity and eCompliance.

· Participate/Support meetings (as required) and team tiered process to monitor/detect/act on anomalies to key site quality KPIs and continuous improvement.

b. Review/ Release of Raw materials and manufactured materials

· Perform and be responsible in ensuring Batch record review and/or release (raw materials and manufactured materials – for authorized person only) is in full cGMP compliance to regulatory and Novartis Quality Standards

· Support the release team in batch release in ensuring batch release (manufactured materials – for authorized person only) is in full cGMP compliance to regulatory and Novartis Quality Standards.

c. Support exception investigations and change control activities

· Lead/support in ensuring a smooth manufacturing operations in production/QC/Logistics, in handling deviations/capa, change control, complaints, customer management, escalation, recall etc are in full cGMP compliance to regulatory and Novartis Quality Standards

d. Support OpEx improvement projects

· Support for end-to-end lifecycle management, timely review & escalation, stakeholder management to achieve agreed outcomes for projects assigned and areas under responsibility

e. New Product Introduction

· Support in ensuring success to new product launch/transfer and equipment/product lifecycle management are in full cGMP compliance to regulatory and Novartis Quality Standards e.g., Product Transfer, Equipment Qualification, Computerized System Validation, Shipping Validation, Cleaning Validation, , Process Validation, Ongoing Process Verification & etc

f. Customer Management

· Lead/support network/project governance meeting and team tiered process to monitor/detect/act on anomalies to project milestones, KPIs and continuous improvement.

· Support in preparing customers request documentation or requests

g. Documents review

· Provide support (Review/Approval) of GMP Record/Document in ensuring compliance to regulatory and Novartis Quality Standards

h. Inspections

· Provide support in ensuring inspection readiness. Support customer, internal Novartis and Health Authority audits.

i. Any other task/duties assigned by Line Manager

Requirements

· University degree with a scientific / technological background (e.g. Chemistry, Pharmacy, Biology, Biochemistry, or equivalent)

· Several years of experience in pharmaceutical quality control, quality assurance or production or relevant quality experience. Fresh graduates are welcome to apply.

· Operations Management and Execution; Functional Breadth; Collaborating across boundaries; Applied Practice

· New entrants to biopharmaceutical industry and should not be holding a bond obligation with any organisation

Job Descriptions

Responsibilities:

• Act as one of the primary contact points for regulatory bodies, fostering positive relationships with regulators and ensuring open lines of communication.
• Provide regulatory compliance advisory to business and function stakeholders in relation to the Banking Act and its applicable regulations.
• Manage compliance risks and uphold compliance with Singapore regulations for the Bank by ensuring adherence to Compliance policies and procedures, amongst others.
• Assist in addressing queries from the regulators, auditors and authorities, and ensure timely submission.nd help operationalize, where necessary.
• Assist in addressing queries from the regulators,auditors and authorities, and ensure timely submission.

Requirements:

• About 5 years of experience in regulatory compliance or advisory roles in a financial institution.
• Well understanding of regulations especially on Banking Act, and Payments Services Act.
• Experience in dealing with audits and/or regulatory examinations.
• Proactive, highly motivated, and versatile team player, possessing strong communication skills with proven ability to work independently and under pressure.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Effectively assist Consumer Claims Lead to manage A&H claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines.
• Evaluate the cost effectiveness of claims handling procedures. Recommend improvements to reach optimum performance and service standards.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Claims costs containment and loss dollar management – accurate interpretation of policy coverage, close liaisons with underwriters and internal colleagues to manage accounts and on risk improvement and suspicious claims, claims data and loss trend analysis. Contribute to discussions with business units for products developments and loss control.
• Ensure that Consumer Claims Lead and appropriate Underwriters, as required, are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with company quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.

Expense Management

• Provide input to, and in association with Consumer Claims Lead to monitor and control department operating budget (UCE) by ensuring departmental controls are prudently applied and interests are always protected.
• Manage and monitor Allocated Claim Expense (ACE) and adhere to all controls and guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• Provide and/or assist with the provision of statistical analysis and operational reports.
• As required, to provide Claims Representation/Support including visitations, meetings, presentations, etc. with Underwriters and/or Business Unit.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• Diploma / Degree / Professional certificates in the relevant discipline
• Preferably with at least 2 - 3 years of relevant experience in handling a variety of A&H claims
• Advanced expertise and knowledge in A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Able to lead a small team

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

[Job ID: 782722]

Responsibilities :

Recruitment

• Partner with hiring managers to determine staffing requirements- Support hiring activities such as internal & external advertisement
• Perform 1st selection of candidates by shortlisting and screening of candidates
• Coordinate and facilitate face to face interview between candidates and hiring managers- Recommend salary proposals
• Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc
• Staff Welfare and Benefits
• Provide support in the planning, implementation, and administration of staff welfare and benefits
• Plan and organize HR initiatives and staff welfare activities
• Manage and review HR policies and procedures to ensure compliance to labour laws

Diversity Equality & Inclusion(DE&I)

• Work with Regional HR to drive and execute DE&I initiatives and activities

Requirements :

Non-experienced candidates with internship are welcome to apply

[Must]

• Good Project management skill, strong coordination, creative and innovative thinking
• Confident to work and communicate with all levels of personnel, from entry level to top management
• Strong Computer knowledge in excel, power-point and automation tool
• Excellent verbal and written communication skills
• A self-starter as well as a good team player who is able to work independently
• Adaptable, flexible and comfortable to work in a company with a multicultural environment

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.