MANAGEMENT OF BRANCHES' OPERATIONS

1. Manage the daily operations of the Branches including but not limited to;
2. Develop and implement strategies to achieve branch’s sales targets
3. Supervise, lead and motivate team members to achieve and maximise branch’s sales targets
4. Conduct daily briefings to inform team members on updates where applicable
5. Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient, effective, satisfying and timely manner in accordance to the Company’s standards and procedure
6. Investigate and evaluate all relevant information pertaining to branch’s operational incidents and/or accidents and prepare detailed report for the necessary customer’s reply, internal investigation and/or insurance claims etc
7. Manage the sales register and ensure accurate recording of purchases of treatment, services and products
8. Ensure the proper upkeeping of branch’s records and details of customers’ purchases of treatment, services and products
9. Prepare Monthly Sales and service reports for Management
10. Inventory Management – Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintenance of stock
11. Manage budget and forecast planning for branch
12. Provide all general records, data, statistics and any reports as required by the Management
13. Ensure compliance and performance of all initiatives, directives and instructions from immediate supervisor and Management team within stipulated timeline and ensure alignment to overall business strategies
14. Ensure compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures
15. Disseminate all corporate information and organize explanations in an efficient, clear and accurate formats and manner to all team members
16. Plan and manage the work schedules of team members
17. Prepare Sales Commission for team members
18. Coach, motivate and provide support to team members to create positive, productive and prosperous working environment
19. Supervise and monitor team members’ work performance and make recommendation for the necessary improvement, corrective measures and actions.
20. Be the bridge between the team members and HR / Management to surface any staff issues and propose viable solutions with the objective of improving staff productivity and increase staff retention levels
21. Keep abreast of critical market trends, intelligence, movement development which may impact the industry and provide feedback and/or make recommendations to improve the overall performance of the Company

LEARNING & DEVELOPMENT

1. Design training materials in accordance to brand standards and current offerings
2. Design sales kits and conduct regular sales training to increase product and appointment conversions for new/existing customers.
3. Provide training and demonstration to update team members on the Company’s new launches on treatment, products and services.
4. Train and mentor new hires on their On-Job-Training (OJT) programme
5. Evaluate and identify gaps in team members’ skillset and provide re-training and/or recommend training programmes where applicable
6. Participate actively and engage in all internal and external upgrading, training and re-training programmes relating to the latest beauty trends, techniques, technology and skills upgrading.

CUSTOMER SERVICE

1. Proactively provide after sales support and attend to customers queries / complains when necessary to maintain long term relationship and to ensure repeated business from existing customers
2. Build good rapport and ensure customer satisfaction

MARKETING & PROMOTION

1. Conduct research on the latest beauty trends, techniques and technology and work with Marcom to develop and implement marketing and advertising strategies
2. Support Marcom team in all marketing initiatives and carry out marketing and promotional campaigns such as new product launches, trade fairs, corporate events, special programmes, workshops, events and roadshows

Requirements:

• 1 - 3 years of supervisory experience in a beauty and wellness environment
• Good leadership skills and able to motivate team to achieve sales targets
• Relevant retail sales experience with proven sales track record
• Customer-oriented with a positive attitude and initiative
• Good interpersonal and communication skills
• Willing to work retail hours

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Provide security architecture support for build, migration, and operation of Azure cloud infrastructure

• Research and evaluate emerging cloud technologies and proactively recommend areas where they can bring business value

• Develop aspects of the cloud migration initiative, including its impact on infrastructure, networks, and security

• Define standards and best practices by conducting POCs for new cloud technologies leveraged by the development organization and engineering teams resources within the cloud platform, provision and configure computer resources within Azure environment

• Provide expertise and serve as subject matter expert regarding Cloud for both infrastructure and applications in Microsoft Azure

• Work with application teams with their digital Transformation goals and achieve exceptional results retaining maximum associate satisfaction

• Work with the IT Security Team, Solution Architects and Security Operations teams with any security-related issues

• Develop, maintain and drive a culture of continuous enhancement for a robust knowledge management system for the Cloud Operations team

• Establish a continuous improvement plan for Cloud Operations, including technology reviews, root cause analysis, action reports analysis, and cloud portfolio review to ensure adequate infrastructure to provide a suitable operating environment(s) for critical applications.

• Conceptualizing, presenting and executing ideas within a tight schedule, with particular emphases on serving as a technical lead on development projects with on premise and cloud, or a team lead or architect across multiple software development projects

• Demonstrate extensive abilities as a lead: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; participating in various cloud enablement and advocacy activities, and coaching associates on various deployment models of Cloud

• Proven extensive ability to develop Cloud strategy; as well as write, communicate, facilitate, and present cogently; to and/or for all levels of IT audiences, and management, including presentations, training, and executive briefings

• Any other adhoc duties assigned by your supervisor

An ideal candidate should have the following:

• Bachelor’s Degree in Computer Science or related analytical field, or equivalent experience.

• Minimum of 3-5 years of deploying and supporting cloud services in a large-scale environment.

• Minimum of 3-5 years of experience in one or more cloud providers.

• Minimum of 3-5 years of experience writing in a scripting language that implemented a deployment to the cloud or supported a cloud workload.

• Minimum of 2 years experience working with relational SQL databases and/or NoSQL databases.

• Practical knowledge of web application security.

• An interest in learning new technology

• Strong ability to work with different teams and to prioritize tasks

• Able to work independently with integrity under minimal supervision and effectively within a team.

• Provide innovative ideas to the team & strong team player

Yvonne Chai

(EA License: 23115356 | UEN: 201715683K)

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

Castlery is looking for a Senior Demand Planning Specialist to join our newly created Demand Planning team.

The Senior Demand Planning Specialist sits within the wider merchandising department and is responsible for forecasting and analyzing sales productivity for Castlery’s assortment, as well as implementing initiatives that improve inventory optimization and drive business growth.

They will work closely with customer-facing teams to gain deep understanding of our sales strategy, and partner with supply chain teams to ensure that inventory levels can efficiently support and achieve sales targets. As the overall business continues to grow, this role is an essential decision-maker in creating a streamlined flow between sales and inventory across all our markets.

What you’ll be doing

• Monthly management of SKU level demand forecast for active assortment and future launches. Collaborate with Marketing and Sales teams to understand ongoing promotion and campaign strategies that would impact forecast.
• Quarterly review and analysis of category’s assortment performance, identify areas of opportunity and action plans to achieve sales targets and improve profitability.
• Partner with the Supply Chain Orchestration team to continuously improve forecasting logic and accuracy.
• Partner with Supply Planning and Buying teams to influence inventory flow management and ensure appropriate in-stock availability.
• Partner with cross-functional teams to maintain smooth business workflows as we continuously strengthen our supply network, improve product assortment and iterate upon planning processes.
• Contribute to the creation of quarterly product development strategy and drive bottom-up forecast processes to align with top-down goals.

What you’ll need

• At least 5 years of demand planning experience; Furniture industry knowledge is a plus.
• Strong project management and problem-solving skills.
• Proven ability to understand and apply retail metrics around sales and inventory.
• Experience and knowledge in various sales and marketing principles.
• Experience in making data-driven decisions.
• Strong written and spoken communication and presentation skills.
• Proficient in Microsoft Excel.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

We are seeking a skilled IT Infrastructure Specialist to join our team on a secondment in Japan. This role requires a strong understanding of IT infrastructure, including Nutanix servers, VMware hypervisors, Windows servers. The successful candidate will serve as the primary contact and advisor for our customer's IT infrastructure needs, providing expert guidance and coordination with our team in Singapore.

Key Responsibilities:

• Serve as the main point of contact for all IT infrastructure-related matters for the customer in Japan.
• Understand and assess the customer's IT infrastructure, which includes Nutanix servers, VMware hypervisors and Windows servers located in the Singapore Data Centre.
• Provide expert advice and recommendations to improve the customer's IT infrastructure.
• Coordinate with the IT team in Singapore to ensure seamless communication and implementation of infrastructure projects.
• Troubleshoot and resolve infrastructure-related issues promptly to minimize downtime and disruption.
• Monitor the performance of the IT infrastructure and suggest enhancements to optimize efficiency and performance.
• Conduct regular reviews and assessments of the customer's IT infrastructure to identify areas for improvement.
• Prepare and present reports on the status and performance of the IT infrastructure to the customer and internal stakeholders.
• Maintain up-to-date documentation of the IT infrastructure, configurations, and processes.
• Stay current with industry trends and advancements in IT infrastructure technologies.
• Any other duties assigned by the Management.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Min 3 years of relevant experience
• Proven experience in IT infrastructure management, with a focus on Nutanix servers and VMware hypervisors.
• Strong knowledge of Windows server administration
• Strong understanding of data centre operations and infrastructure best practices.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to coordinate and manage projects effectively.
• Proficiency in English; ability to speak Japanese is an added advantage but not mandatory.
• Willingness to be stationed in Japan for the duration of the secondment.

Desired Attributes:

• Strong analytical and organizational skills.
• Customer-oriented mindset with a focus on delivering high-quality service.
• Ability to adapt to new technologies and continuously improve technical skills.
• Proactive and self-motivated with a strong sense of responsibility.

Job Description

At Collins Aerospace, it’s our people who make the difference and are the backbone of our technologies. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Collins Aerospace as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. Join Collins Aerospace and help shape our future while creating yours. Collins Aerospace is the global industry leader depended on by airlines around the world to deliver flexible, highly reliable, cost-effective solutions, to evolve and adapt technology that optimizes and expands customer capabilities.

Job Responsibilities:

• Participate in the conceptual planning of an airport project and oversee its organization, scheduling, budgeting, and implementation, to meet the set targets of safety, time, quality, costs and budgets.
• Provide day-to-day coordination, control and supervision of the works being undertaken by all personnel involved in the project.
• Representing assigned products / services in Asia, and performance to the Airport business unit, providing leadership and support to account & business development teams, and via direct customer involvement
• Communicate product / service information to the sales team and customers. Assure that supporting training and product launch plans are in place
• Launch and implement customers’ new requirements ensuring jobs are completed on schedule. Ensure prompt and proactive technical support is readily available to customers to solve any technical issues / complaints
• Identify critical issues that impede success and implement plans to fix them
• Capture and understand customer requirements and plans, inform business unit of service gaps and/or growth opportunities
• Communicating and/or liaising with a range of people including the clients, consultants, subcontractors, suppliers, the publics and the workforce.
• Other duties as assigned by Management.
• Monitor and communicate market and competitor trends (service features, service and sales strategies, pricing levels and business direction)
• Project contract, Finance and claim management

Job Requirements:

• At least 12 or more years of project management In Aviation Industry delivering Airport Passenger Processing System, Self Service Kiosk system, FIDS, AODB & Self Bag Drop implementation projects
• At least 5 or more years of staff supervisory function
• Ability to track and report technical, schedule, and fiscal project performance
• Ability to develop project and operational plans in MS Project and Primavera
• Possess strong business acumen and leadership capability within a functional area
• Possess effective communication and presentation skills in English and other Language
• Build and maintain relationships across different levels of stakeholders
• Requires a good degree in an Engineering IT discipline or equivalent
• PMP and CCNA certified

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

Castlery is looking for a Category Growth Lead.

The Category Growth Lead is responsible for building the overall growth strategy for a category to support the business’ success. They will set long term revenue targets, identify and execute key growth levers with relevant stakeholders and is the owner of their category’s P&L. This role requires close partnerships with various stakeholders across the company to ensure our product assortment continues to scale sustainably and serve customers’ needs in all our markets.

What you’ll be doing

• Own annual Category P&L and enhancing category profitability.
• Own Category 3-Year strategy and roadmap planning for revenue growth including category target setting, identifying and implementing necessary growth levers, setting overall category assortment direction.
• Lead seasonal product development strategy in line with 3-Year roadmap (inclusive of range expansion/discontinuation, approval of new product margin & forecast) with Category and Demand Planning teams.
• Direct go-to-market strategy for each seasonal launch, ensuring new product introductions are well-supported and achieve targets.
• Monthly category Open-To-Buy, review sales/inventory health and identify opportunities to improve sales completion.
• Quarterly category forecast review to align mid-long term category trend and performance to revenue targets with relevant business stakeholders.
• Quarterly consolidation and prioritization of customer and product feedback, utilizing these insights to inform future new product development.

What you’ll need

• 5-7 years of experience in category growth/category management for a leading retail or ecommerce company, preferably in a similar product category.
• Proven track record of success in developing and executing category strategies that drive growth.
• Strong analytical skills and ability to interpret data to make informed decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders across the organization.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organization at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Castlery is looking for a Lead Content Marketing Specialist to join our Marketing Team.

The Lead Content Marketing Specialist will report to a Senior Brand Marketing Manager. The candidate will be responsible in developing concepts and creative approaches for global marketing campaigns, with a passion to maintain the brand’s integrity and resonate with our consumers.

Working alongside with the creatives & content marketing specialists, he/she is an independent individual who can lead integrated campaign planning end-to-end across key markets like Singapore, Australia and United States.

What you’ll be doing

• Assess suitable marketing platforms that can effectively communicate creative ideas to customers
• Possess good analytical skills to incorporate audience data and customer insights into creative ideas
• Develop creative concepts and passionate in pitching ideas to internal stakeholders
• Craft practical concepts that work in-line with business objectives, KPIs and budget.
• Strong executional writing skills to adapt creative ideas into executional contents that work across the funnels (from brand awareness to driving sales conversions).
• Acts as a brand guardian to ensure all customer-facing contents are in-line with brand identity and TOV.

What you’ll need

• 5-7 years of experience in a marketing/advertising role that involves content writing for a B2C organization, within the Home & Living industry as a bonus
• Strong organizational skills with attention to details
• Good stakeholder management skills, and is a team player
• Keen analytical mind and solution-oriented when faced with problems
• Keen interest in mentoring and growing a team

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organization at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Professional with expanded foundational knowledge and experience works on assignments, requiring judgment and decision making based on clearly defined guidelines.

Employees at this level are expected to work with support or coordination from senior team members to contribute to the projects / assignments.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Professional with expanded foundational knowledge and experience works on assignments, requiring judgment and decision making based on clearly defined guidelines.

Employees at this level are expected to work with support or coordination from senior team members to contribute to the projects / assignments.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• · Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

Job Title

Technical Training Specialist

Job Summary

As a Technical Training Specialist, you will play a crucial role in developing and delivering training programs to enhance the skills and knowledge of CNC technicians. Your expertise will ensure that technicians are proficient in operating and maintaining CNC machines. You will work closely with new hires, apprentices, and existing technicians to provide comprehensive training and support. You will also look into the developments and enhancements of the skillsets of Senior Technicians and Engineer.

Responsibilities

• Work with Engineering Team to devise technical training programs based on operational requirements.
• Determine course content, prepare training materials (presentations, worksheets, etc.), and create training schedules.
• Execute training sessions, workshops, and hands-on training for groups or individuals.
• Provide in-depth training on CNC machine operation, including setup, programming, and troubleshooting.
• Educate technicians on safety protocols, preventive maintenance, and proper machine care.
• Teach quality control procedures, use of simple inspection instruments, ensuring precision and accuracy in CNC machining.
• Train technicians to diagnose and resolve common CNC machine issues.
• Mentor and guide apprentices through their training period.
• Design tests and certification materials to assess the effectiveness of the training programs and competency of the trainees at the end of each training course.

Qualifications

• Prior experience as a CNC technician or machinist is essential. Proficiency in CNC programming, machine setup, and troubleshooting.
• Familiarity with instructional design, training methodologies is preferred
• Completion of relevant certifications or formal training in CNC machining is preferred.
• Ability to speak Thai or Vietnamese is an advantage.

Additional Notes

This role requires you to be stationed in Thailand, Ayutthaya.

S$5,000 to S$12,000 monthly

Location:** Singapore

**Employment Type:** Full-Time

**Eligibility:** Singapore Permanent Residents and Citizens only

**Job Description:**

We are seeking a dynamic Marketing Specialist with a strong background in social media management, particularly with expertise in platforms like Instagram, Facebook, and innovative communities such as Discord. The ideal candidate should have experience leveraging social media for brand awareness and engagement, with a keen understanding of digital marketing strategies.

Responsibilities:

• Develop and execute social media strategies to drive brand visibility and engagement across platforms like Instagram, Facebook, and Discord.

• Create compelling content tailored to each platform's audience, including posts, stories, and interactive content.

• Monitor social media channels for trends and opportunities, and implement effective campaigns to capitalize on them.

• Collaborate with the creative team to produce visually appealing and impactful content that resonates with our target audience.

• Utilize analytics tools to track performance metrics, analyze campaign effectiveness, and optimize strategies accordingly.

• Maintain a consistent brand voice and ensure messaging aligns with our brand values and objectives.

Requirements:

• Proven experience in social media management, with a focus on Instagram, Facebook, and Discord.

• Familiarity with media resources and the ability to leverage them effectively for marketing purposes.

• Experience in launching and growing brands, especially within startup environments, is highly preferred.

• Strong creative and analytical skills, with the ability to translate data insights into actionable strategies.

• Excellent communication and interpersonal skills, with a collaborative approach to working within a team.

**Requirements:**

- Minimum Bachelor’s degree, with a preference for candidates with a Master’s degree or higher.

- 3-5 years of experience in marketing.

- Proficiency in both Chinese and English is required.

- Ability to adapt to the fast-paced environment of a startup.

- Fresh graduates are also welcome to apply.

**Benefits:**

- Company benefits include but are not limited to the following items:

Health insurance: The company provides health insurance for employees.

Flexible working hours: No clock-in/clock-out required.

Training and development: Offers career development opportunities and training courses to support employees' personal and professional growth.

Afternoon tea: Provided every Friday afternoon.

Social activities: Regularly organizes employee events and team-building activities to promote teamwork and cohesion.

Women's growth plan: Such as Women's Leadership Training: Provides specialized leadership training courses tailored for female employees to help them develop leadership skills and confidence.

**Application Instructions:**

Please submit your resume and cover letter.

Location: Pioneer
Working hours: 5 days, 8:30am – 5:30pm
Salary: $3500 - $4000

Job Overview:

As a Billing Specialist at the Officer level in the relocation industry, you will be responsible for managing financial transactions related to relocation services. Your primary focus will be on billing, ensuring accurate and timely invoicing for clients and partners.

Responsibilities:

Billing and Invoicing:

• Generate invoices for relocation services provided to clients.
• Verify billing details, including rates, expenses, and any additional charges.
• Ensure accuracy in billing information and promptly resolve discrepancies.

Client Communication:

• Communicate with clients regarding billing inquiries, payment status, and outstanding balances.
• Provide excellent customer service and address client concerns related to invoices.

Data Management:

• Maintain billing records and databases.
• Update client information, payment terms, and billing cycles.

Collaboration:

• Work closely with the finance team, operations, and sales departments.
• Coordinate with other teams to ensure seamless billing processes.

Reporting and Accounting:

• Prepare regular reports on billing activities, outstanding payments, and revenue.
• Analyze billing trends and identify areas for improvement.
• Utilize strong accounting knowledge to reconcile accounts and ensure financial accuracy.

Compliance:

• Adhere to legal and regulatory requirements related to billing and invoicing.
• Ensure compliance with company policies and procedures.

Requirements:

• Min diploma/degree in finance, accounting, or a related field is preferred.
• At least 2 years of experience in billing, preferably within the relocation or logistics industry.
• Familiarity with billing software and financial systems.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Company Description

ROSEONLY is a brand committed to creating quality products. Our flowers are a symbol of hope and love, with the ability to change lives. We strive to share this magic with the world and have been doing so since 2013. Our roses are carefully selected and preserved through our special technique that lasts for years.

Role Description

This is a full-time role for an Ecommerce Sales & Social Media Marketing Specialist located in Singapore. The Ecommerce Sales & Social Media Marketing Specialist will be responsible for overseeing day-to-day tasks associated with optimizing the ROSEONLY website (dotcom) for sales as well as developing and executing marketing strategies.

Qualifications

- Analytical Skills and Sales experience

- Experience in E-Commerce and Marketing Strategy; and other various marketplace channels like Shopee, Lazada, Amazon and etc.

- Able to manage various social media sites like Facebook, Instagram, TikTok, YouTube and Twitter (X), and plan content schedule via daily/weekly basis

- Strong Project Management skills with internal stakeholders and external vendors, via follow strictly with the company's KPI set in Singapore and other South-East Asia markets

- Excellent communication and interpersonal skills

- A team player who is able to collaborate with various departments from our design, operation and IT teams in China

- Ability to communicate in Chinese

- Prior experience in a managerial role is a plus

- A degree/diploma in Marketing, Business Administration, or related field is preferred

The ideal candidate should be able to think strategically, be highly analytical and results-driven, and be able to work well under pressure in a fast-paced environment. Experience with Google Analytics, SEO and Facebook Ads is desirable.

If you are passionate about making a difference and have experience in ecommerce marketing, we encourage you to apply for this exciting opportunity today.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Buona Vista
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $5,500 per month - commensurate based on experience
• Contract Duration: 12 months

Key Responsibilities

• Develop learning solutions based on competency frameworks and training roadmaps.
• Work with subject matter experts to shape the course content, curriculum and learning outcomes.
• Develop digital learning strategy and objects (e.g., infographics, videos, article) to meet the learning needs of learners.
• Seek out latest trends in Learning and Developments, contribute to market intelligence gathering and research to keep training programmes fresh, innovative and relevant to learners.
• Undertake consultancy projects to support public agencies in their transformation journey by applying methodologies such as design thinking and process improvement.
• Manage stakeholder relationships, keeping them abreast of project progress in terms of budget and timelines.

Key Requirements:

• Degree in Human Resource/Admininstration or any related field.
• Fresh graduates with passion in L&D are welcome to apply!
• Experience in digital learning, digital platforms, learning needs analysis, classroom facilitation, design of learning interventions will be advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Phillip Nova is one of the leading local broker with founding clearing members of Singapore Exchange Derivatives Trading (SGX-DT). Here in Phillip Nova, we offer a comprehensive range of asset classes from Shares, CFD, Futures & Options, FX and Precious Metal where investor, professional trader or corporate can choose from an array of electronic trading platforms to suit their investment profile.

We are actively on the hunt for candidate who are self-motivated and keen to build your own business. If you has a strong interest in shares and derivative market and enjoys working in a collaborative team, join us as Financial Sales Associates and be part of our exciting investment team in servicing and providing solutions to customers.

Your portfolio will entails as below:

• Canvass and acquire for potential customers
• Follow up closely with all prospective customers through product recommendations, campaigns and trading system demonstration
• Collaborate with Phillip Nova to actively market the suites of product offerings for on-boarding new customers to grow our market presence
• Maintain strong knowledge of the trading platform features and capabilities in providing educating customers of platform abilities
• Keep abreast of global and economic news in order to provide trading support to customers
• Building and networking with existing customers to provide consultative selling to meet customer's trading needs
• Build and maintain strong customers relationships as well as after-sales service
• Active monitoring of existing customers’ activity to assess their needs and provide required trading support to increase Phillip Nova market share
• Perform risk management of customers' portfolio in ensuring portfolio maintains healthy level

We are looking for:

• Entrepreneurial with a positive outlook and sales driven to build your business
• Result orientated and hungry for success
• Enjoy being in fast track environment
• Enjoy meeting people and providing consultative & investment solutions
• Strong interest in equities, finance and commodity markets

This is a fully commission (full-time) sales role. Shortlisted candidate will receive full sponsorship of CMFAS examination fees, and entitled for attractive training allowances while on mentorship training programme.

You will also be able to obtain additional regulated licenses to provide one stop value-added investment solution to your customers. We will be able to take your career further through as our aspiring mentor being in the mentorship programme. If this portfolio excites you, rewarding remuneration awaits, join us by sending your resume Now!

Application Requirements:

• Minimum Diploma and above preferably in the discipline of finance
• Preferably 1 year of experience in related industry /or with sales experiences of any industry. Candidates without experience are also welcome to apply
• Selected candidates are required to pass CMFAS paper RES5, RES1A, RES2A, CM-EIP & CM-SIP
• Applicants currently preparing for the CMFAS Exams are welcome to apply
• Only Singaporean and PR may apply

In Phillip Nova, we don't offer a job we believed our strong partnership will take your portfolio to next level.

Phillip Nova is one of the leading local broker with founding clearing members of Singapore Exchange Derivatives Trading (SGX-DT). Here in Phillip Nova, we offer a comprehensive range of asset classes from Shares, CFD, Futures & Options, FX and Precious Metal where investor, professional trader or corporate can choose from an array of electronic trading platforms to suit their investment profile.

We are expanding our Equities presence and is on the hunt for candidate whom is enthusiastic in Equities market and enjoyed working in fast-paced environment. What’s more you will also be able to offer a full suites of investment solutions to meet the different customers segment demand.

To be part of our exciting team as Financial Trading Representative, where your portfolio will entails as below:

• Canvass and acquire for potential customers
• Follow up closely with all prospective customers through product recommendations, campaigns and trading system demonstration
• Collaborate with Phillip Nova to actively market the suites of product offerings for on-boarding new customers to grow our market presence
• Maintain strong knowledge of the trading platform features and capabilities in educating customers of platform abilities
• Keep abreast of global and economic news in order to provide trading support to customers
• Building and networking with existing customers to provide consultative selling to meet customer's trading needs
• Build and maintain strong customers relationships as well as after-sales service
• Active monitoring of existing customers’ activity to assess their needs and provide required trading support to increase Phillip Nova market share

We are looking for:

• Entrepreneurship with a positive outlook and driven to build your business
• Result orientated and hungry for success
• Enjoy meeting people and providing consultative & investment solutions
• Strong interest in equities, finance and commodity markets

This is a fully commission (full-time) sales role. Successful candidate will receive full sponsorship of CMFAS examination fees and attractive training allowances while on mentorship training programme. If this portfolio excites you, rewarding remuneration awaits, join us by sending your resume Now!

Application Requirements:

• Minimum Diploma and above preferably in the discipline of finance
• Preferably 1 year of experience in related industry /or with sales experiences of any industry. Candidate without experience is also welcome to apply
• Selected candidate is required to pass CMFAS paper RES5, RES1A, and CM-EIP
• Applicants currently preparing for the CMFAS Exams are welcome to apply
• Only Singaporean may apply

At Phillip Nova we don’t just offer a job – we offer an opportunity to build your portfolio where your future is limitless!

Job Description

You will be responsible for increasing the sales revenue of the company's products in Singapore.

• Identify and develop sales opportunities, business development and market penetration.
• Product responsibility may include the following. Compressed air purification, process filtration products and process chillers for manufacturing.
• Develop business plans & sales strategies to expand new sales leads to achieve sales targets
• Conduct presentations and demonstrate product applications.
• Build strong customer relationships & credibility with customers.
• Other duties include developing marketing strategies & activities, analyzing market trends and competitors' pricing and undertaking any new assignment given.
• Work closely with customers to find applications and propose suitable solutions.
• Work closely with the internal team to close sales.

Job Requirements:

• Degree/Diploma in Mechanical/Chemical Engineering.
• Sales-related experience in compressed air, process filtration and process chillers is an advantage.
• Have a proven sales track record.
• Good rapport with M&E Contractors & Consultants, Integrators, Original Equipment Manufacturers (OEM).
• Possess own vehicle.
• Dynamic with excellent communication & presentation skills.
• Ability to influence cross-functional teams.

• Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company's freight forwarding service and digital platform to develop and acquire new business opportunities.
• Handle all customers' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction

Driving sales

• Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.
• Handle customer quotation request; negotiate prices and terms with customers
• Follow up with customers to convert quote enquiry to actual shipment booking
• Identify sales leads to develop new business opportunity.
• Up-selling and cross-selling existing customers to generate more sales

Customer on-boarding process

• Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers
• Support customer end-to-end implementation including resolving customer technical problems or enquiries.
• Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.

Account management

• Own and manage customer relationships from the point of sale through successful implementation.
• Engaging with customers and creating a positive relationship with them

Qualification:

• Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• At least 8 years’ selling experience in international freight forwarding industry
• Successful track record in B2B sales and negotiation
• Excellent verbal and written communication skills
• Strong customer service and problem solving skill
• In-depth knowledge of ocean freight forwarding market and operation
• Multi-tasking and cross functional collaboration capability
• Highly self-motivated and driven
• Proficient in Microsoft Words, Excel and Presentation

Requirement:

• Experience in Ocean Freight is a must
• Experience in Air Freight is an added advantage
• Hunting role

Workplace Location:

30 Pasir Panjang Road, #07-32 Mapletree Business City, Singapore 117440.

Working Hours:

8.30 am - 17.30 pm, Monday to Friday

For interested applicants, please apply this position via "Apply Now" button or send the resume to [email protected].

Responsibilities:

• Develop and maintain relationships with existing and potential customers.
• Identify and pursue new sales opportunities.
• Manage the entire sales process, from lead generation to closing deals.
• Understand customer needs and provide appropriate product solutions.
• Prepare and deliver sales presentations.
• Negotiate contracts and terms with customers.
• Collaborate with internal teams to ensure customer satisfaction.
• Stay updated on industry trends and competitor activities.
• Meet or exceed sales targets and objectives.

Requirements:

• Degree or Diploma in Business Administration, Sales & Marketing, or equivalent
• At least 1 year of sales experience, preferably in automotive-related products

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.