Customer Care Specialist

• Handle and resolve all customer queries received via phone call, email and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRMaccurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

Requirements:

• At least 2 years of relevant experience in similar capacity.
• Candidate with experience in Call Cente or Customer Service are welcome to apply.
• Possess excellent phone etiquette, communication and intepersonal skills.
• On the job training will be provided to ensure proficiency in role requirements.

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Responsibilities :-

1. Keep abreast of the latest developments in the sustainable finance / ESG / Green finance ecosystem, in particular with the developing taxanomies and frameworks
2. Work closely with market participants and be one of our voices in this space;
3. Identify potential opportunities in relation to (1) and (2), where the bank can tap into in a significant way;
4. Develop roadmaps for the bank to build up knowledge base and expertise along identified value chains, such as hydrogen, new energy forms, etc;
5. Help other colleagues to bridge the gap in knowledge base, and be actively involved in the conversations with bank clients.

Requirements :-

• Bachelor Degree especially in ESG domain and relevant to the work to be conducted with at least 5 years in climate-related, and esg-related work;
• ASEAN-related experience would be an added advantage;
• Good stakeholders management skills,
• Good understanding of external economic conditions and evolving regulatory framework.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Create and develop accurate and detailed for construction projects.
• Collaborate with project teams to ensure accurate modeling and coordination of architectural, structural, and MEP systems.
• Ensure compliance with BIM standards and protocols.
• Perform clash detection and resolution to identify and resolve coordination issues.
• Assist in the development and improvement of BIM modeling workflows and standards.
• Collaborate with engineers, architects, and other stakeholders to optimize design and construction processes.

Requirements:

• Degree or Diploma in BIM Management or Diploma/ Bachelor in Civil/ Structural Engineering or equivalent.
• Minimum 2 years of experience as a BIM Modeller.
• Proficient in Revit, Navisworks, and AutoCAD.
• Excellent attention to detail and accuracy.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Accounts Receivable Specialist

Location: Pioneer
Working hours: 5 days, 8:30am – 5:30pm
Salary: $3500 - $4000

Responsibilities:

1. Collections:

• Channel your expertise in collecting payments from clients. You’re the whisperer who turns overdue accounts into harmonious settlements.
• 
  
• Make those collection calls with finesse, balancing assertiveness with empathy, navigate delicate conversations and build bridges.

1. Financial:

• Dive into accounts receivable aging reports. Identify overdue payments, follow up, and ensure timely resolution.
• 
  
• Reconcile customer accounts, uncover discrepancies, and resolve billing disputes.

1. Invoicing:

• Generate and dispatch invoices promptly, ensuring clients receive accurate bills.
• 
  
• Handle incoming payments via checks, electronic transfers, or credit cards.

1. Reporting:

• Prepare financial statements, highlight accounts receivable status, trends, and opportunities.
• 
  
• Collaborate with management to strategize based on data-driven insights.

1. Client:

• Communicate with clients via phone, email, provide exceptional service, answering inquiries, resolving issues, and ensuring client satisfaction.

Requirements:

• Minimum of 5 years in accounts receivable, with a proven track record of successful collections.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Summary:

DELTEQ, a 20+ year establishment in ICT business, seeks an experienced and competent Account Manager to drive sales and take on customer account management responsibilities. The successful candidate shall focus on acquiring additional revenue streams from existing clientele as well as identifying new customers who can benefit from our product and services offerings. Reporting to the Business Head, you will be responsible for meeting/exceeding monthly and quarterly quotas for both revenue and gross profit. We are looking forward to a sales-oriented professional who values responsibility, productivity and customer satisfaction.

Duties and Responsibilities:

• Responsible for managing the complete sales process with established and prospective accounts, including the identification of potential opportunities. Collaborate closely with key stakeholders to facilitate deal closure.
• To help plan and execute sales hunting activities with minimum supervision from the management
• To develop sales account planning which includes forecasting and revenue report for each sales account. Regularly review and adjust plans as needed
• Ensure scheduled payment from clients
• Maintain a sales pipeline which is 3 times the sales target assigned per quarter
• Meeting/exceeding monthly and quarterly quotas for both revenue and gross profit
• Plan and attend regular update meetings with the customers
• Manage ad-hoc queries and enquiries generated by account portfolio
• Liaise with internal departments to ensure the promptness and customer satisfaction of delivery of goods and services
• Development of new clients for the company including winbacks
• Liaison with distributors and principal vendors
• Preparation of tender submission

Desired Skills, Qualifications and Experience:

• Diploma or Degree in Business Management/Information Technology or equivalent
• Any other diploma or degree in any other disciplines with a sales training or sales course can also apply
• Minimum 3 years of sales experience in selling infrastructure and solution selling
• Familiar with sales bidding process in government/commercial space will be an advantadge
• Proven track record as an account manager within IT SI company
• Result-oriented with the ability to work independently and under pressure
• Ability to identify and develop sales opportunities, and to achieve sales quota

Sales Manager | Outdoor | Up to $4.5k | Sungei Kadut

Location: Sungei Kadut Loop
Working days and hours: 5 Days 9am - 6pm
Salary: $4000 to $4500 (AWS + Performance Bonus)

Responsibilities

• Managing a portfolio of existing customers and acquiring new customers in Singapore.
• Driving and meeting annual sales targets
• Ability to manage a sales team nFollow-up on clients' payment
• Pro-active in supporting new sales ideas/proposals/decisions
• To manage own inventory

Job Requirements

• With at least 5 year(s) working experience in the related field
• Min 2 years outdoor sales experience, preferably in Building Materials
• Experience in Sale of consumer products preferably in Air Sanitizer
• Contact with Architects Interior Designers is an added advantage
• Meet up with clients on-site

Qualifications

• Diploma / Degree / Masters in Business, Engineering or Computer Science.
• Have experience with structuring pricing proposals that reflect value for the customer.
• Help customers solve complex business issues.
• Preferably possess a Class 3 license and an own vehicle.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities

· The role will be focusing on new business acquisition and nurturing the existing client base and meet or exceed targets set for individual as well as the entire sales team

· Identify and pursuing new business sales opportunities

· Market analysis and implementing a sales & marketing strategy for the purpose of seeking out new business through various industries

· Analyze and research potential business opportunities from competitor Hotels and create a prospect list for targeting

· To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of Hotel

· Handle all inquiries and ensure timely follow up on the same business day

· Supervision of daily work flow including Proposals and Contracts

· Maintenance of Hotel credit policies

· Create and review annual budget, review and submit promptly of monthly forecast

· Attendance and participation at weekly Revenue, Sales and BEO meeting

· Development and maintenance of departmental SOP and revise if necessary to fit current environment

· Conduct site tour & discussion with potential clients

· Conduct Sales meetings with relevant departments to review upcoming events/meetings and inform all necessary departments of any updates or changes

· Working closely with Catering Sales for catering businesses, groups etc.

· Conduct Performance Review and evaluate staff performance

· Any other duties as directed by the General Manager/Director of Sales & Marketing

Requirements

· At least 6 years management experience with international hotel chain particularly in Sales & Marketing/Catering Dept

· Minimum Certificate / Diploma in Sales & Marketing

· Possess essential and decisive leadership traits and be able to impart knowledge to junior employees

· Knowledge with Microsoft Office

· Able to thrive in a highly competitive environment

· Able to manage large and diverse staff in a localised setting

· Demonstrate a strong customer service mindset

Well groomed, presentable and able to articulate ideas well

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

CORPORATE ENTERTAINMENT

• D&D
• Industry Events
• Company gatherings (lunch / dinner / sports related, etc)

WORKING ENVIRONMENT

• Outgoing and Friendly
• Result Oriented
• Flexible and Dynamic
• Opportunities for enhanced learning

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Retail Sales Associates (Photo studio)

• Basic Salary: S$2,400 – S$3,000 + Commission
• 5 days week [Rest Day on Monday + 1 Weekend (Alternate)]
• 10am to 8pm
• Boon Keng

Responsibilities:

• Promoting photo packages to graduates who will be here for their graduation gown collection.
• Provide professional advice to customers with regards to their photos
• Help to prepare customers for their photo shoot.
• Provide administrative support.
• Assist graduates in their gown fitting.

Requirements:

• Sales experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• MNC
• Mon to Fri 8.30 am to 5.30pm
• Transport allowance & VB provided
• Knowledge in handling low voltage electrical product
  
  Job Description:
• Evaluate and develop strategies to target new markets and generate leads.
• Collaborate with internal teams to ensure smooth customer delivery.
• Conduct market research and provide feedback to the Sales Director.
• Confidently drive product presentations and market penetration.
• Actively seek new customers with a hunter mentality.
• Offer pre and post-sales technical solutions for electrical products.
• Organize internal training sessions for the sales team.
• Conduct technical training and seminars at customer sites.
• Assist the regional sales team with technical knowledge.
• Prepare technical manuals and demo kits as needed.
• Respond promptly to technical inquiries from the sales team and customers.
• Stay informed about new product launches and acquire relevant technical knowledge.

Requirements:

• Diploma or Degree in Electrical Engineering
• 3 to 5 years of technical support experience with knowledge in handling low voltage electrical product

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Sales Executive

FTA Centiment Pte Ltd

Central

SGD $2,000 +

Job Highlights

• Basic + Commission Scheme
• Office @ Toa Payoh Central (Option to work from Home)
• Mondays to Fridays, 10 am-6 pm

Job Description

We are looking for detail-oriented individuals with excellent customer service skills to join our vibrant Insurance Team as Insurance Executives. Your primary responsibility is to support the department in driving and growing the company’s new and existing insurance products. You will liaise with customers and insurance providers ensuring we obtain the best deals for our customer's Employee Benefit / Motor / Travel / Maid / Insurance requirements.

Responsibilities

• Advise clients on insurance quotations, policy processing, and all other insurance matters.
• Understand the client's insurance needs and provide proper advice.
• Follow up with existing clients for policy renewals.
• Negotiate with general insurers for the best possible coverage and premium.
• Build and maintain strong relationships with insurance providers and customers.
• Provide regular concise reporting on performance and competitors.
• Generate quotations from insurers and underwriters.
• Preparation of reports for meetings.
• Handle general administrative and ensure proper documentation, records, and filing.

Requirements

• At least 1 year of working experience in any industry and or Sales experience.
• Knowledge of Excel / Word
• Have attention to detail and positive attitude with good communication skills
• Able to work under pressure and tight deadlines

Qualifications

• Degree/Diploma in Business Studies or similar
• Certificate in General Insurance (CGI) will be an added advantage

Job Summary:

The Sales Manager will be responsible for driving sales growth, managing sales operations, and developing strategies to enhance the client base for company. The role requires a dynamic individual with strong sales and marketing skills, particularly in the beauty industry, who can effectively manage a team, analyze market trends, and develop sales strategies.

Key Responsibilities:

1. Sales Strategy Development and Implementation:Develop and execute comprehensive sales plans to achieve company sales goals and profitability.
   Analyze market trends and competitor activities to identify business opportunities.
   Create and implement promotional campaigns to attract new clients and retain existing ones.
   
2. Team Management:Lead, manage, and motivate the sales team to achieve individual and team targets. Conduct regular training sessions to improve team members’ product knowledge and sales techniques. Monitor team performance and provide regular feedback and coaching.
   
3. Client Relationship Management:Build and maintain strong relationships with key clients to ensure customer satisfaction and repeat business.
   Address customer complaints and inquiries promptly and professionally.
   Develop strategies to increase client retention and loyalty.
   
4. Sales Operations:Oversee daily sales operations, including appointment scheduling, client consultations, and product recommendations.
   Ensure all sales activities comply with company policies and procedures.
   Maintain accurate sales records and prepare regular sales reports for management review.
   
5. Marketing and Promotions:Collaborate with the marketing team to develop and implement marketing strategies and promotional activities.
   Plan and execute events, workshops, and special promotions to boost salon visibility and sales.
   Utilize digital marketing tools and social media platforms to enhance brand awareness and attract new clients.
   
6. Financial Management:Monitor sales budgets and control expenses to meet financial objectives. Analyze sales data to forecast future sales trends and set realistic sales targets.
   Ensure proper handling of financial transactions and maintain accurate records of sales revenue.
   
7. Product Management:Stay updated on the latest beauty products and services in the market.
   Work with suppliers and vendors to ensure a diverse range of high-quality products.
   Manage inventory levels to ensure product availability and minimize wastage.
   

Qualifications:

• Minimum diploma in Beauty Industry, Business Administration, Marketing, or a related field.
• Proven experience as a Sales Manager or similar role in the beauty industry.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop effective sales strategies.
• Proficiency in MS Office and CRM software.
• Strong organizational and multitasking abilities.

Work Conditions:

• Full-time position.
• Must be able to work retails hours, including evenings and weekends and public holidays,
• Will be required to travel for business meetings, events, and training sessions.

Application Process:

Interested candidates are invited to submit their resume, along with a cover letter detailing their relevant experience and why they are a good fit for this position.

Position summary statement:

Reporting to the Director of Catering Sales, the Senior Catering Sales Manager (Wedding) will be focusing on wedding and social sales. The incumbent is responsible for proactive sales efforts and client servicing, high motivated and aggressive in event acquisition. This position contributes to achieving revenue goals and financial performance in the discipline of Catering Department. Assists in implementing the brand’s service strategy and initiatives in all aspects of the sales process.

Responsibilities:

• Responsible to secure new business and maintain repeat customers, potential customers to sell all banquet facilities and services for corporate, social catering and weddings.
• To exceed individual assigned sales goal and shared responsibility for team members for achievement of total catering department sales budget. Derive creative upsell initiatives.
• Tracks booking goals and conversion on a weekly basis
• Design and propose promotion packages for weddings and social events every quarter.
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Attend to walk-in guests, telephone enquiries, sales calls and event needs and site viewing for potential customers.
• He/she is to be engaged in event execution, ensure a unique, innovative and personalized guest experience.
• Engaged in sales activities, manage accounts, update booking status and implement plans to maximise business opportunities.
• To follow-up on all bookings, tentative or confirmed on timely basis accordingly for bookings being held.
• Input the bookings accurately in Opera Sales & Catering. Follows the correct reservation procedures and ensures that the relevant forms are properly completed.
• To ensure Banquet Event Order are circulated within the set time frame (3 weeks before the wedding date) to relevant departments
• To comply with banquet operation procedures pertaining to issuing of event orders and follow up on the orders.
• To meet and greet customers before start of event and introduce Banquet in charge and AV technician to organiser to ensure proper hand over and to ensure event information are properly communicated
• To conduct post-event, follow up with clients feedback
• To prepare 2-weekly banquet function forecasts and update confirmed sales-to-date for subsequent 3 months during Banquet and Food & Beverage meetings.
• Establish a good working relationship with the Banquet Operations, Room Sales as well as the other related Departments.
• Maintains contacts with suppliers and other establishments providing services linked to catering activities.
• Covers Sales Executive & Assistant Catering Sales Manager’s role in their absence
• Additional leadership responsibilities as assigned.
• Any other duties as may be assigned from time to time

Food Safety, Sanitation Standards :

• Prepare for and lead annual HACCP, ALLSAFE, SGClean audit
• Champion Food Safety and Hygiene standards
• Ensure the strictest compliance to food safety standards and management for the Rooms, F&B and Culinary divisions.
• Conduct regular checks on the maintenance/upgrade of sanitation and hygiene standards to ensure safety of food served to guests and employees.
• Ensure all touch-points and work areas conform to required Hygiene and Sanitation levels.
• Responsible for effective and efficient maintenance of up-to-date records and required documentation related to the Hotel's sanitation and hygiene efforts/program
• Responsible for cleanliness and orderliness of all office/admin areas
• Conduct and chair monthly ALLSAFE/HACCP Meeting
• Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
• Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
• Key liaison with external agencies (laboratory, government bureau, assessors, health inspectors, etc.) on sanitary matters.
• Support any Accor Hotels in HACCP when the needs arises

Projects Assistance :

• Prepare documentations, submit applications and follow-through with all hotel projects eligible for Government Support schemes
• (Project-based) Participate in relevant new project implementations or launches with systems set-up/data submission

Corporate Social Responsibility :

• Assist in driving CSR (Corporate Social Responsibilities) activities and events for the Hotel.
• Liaison with Charity bodies, organizations on logistics and communicate, solicit volunteers and participants for the events.
• Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
• Any other reasonable request within your range of competence as required by your Manager.

Practice the Sofitel Values in daily operations:

• Demonstrate The Passion for Excellence by endeavouring to exceed expectations.
• Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure.
• Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness.
• Observe Brand Magnifiers with all guest interactions.
• Share the art of French hospitality: French Elegance/ The French Touch.
• Contribute to developing a truly diverse team of hospitality professionals.
• Communicate openly and honestly with other ambassadors and recognise their outstanding achievements and reward them for superior performance.
• Refer to the Sofitel Standards and ensure compliance in every way.

Responsibilities:

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Hiring and training sales staff and ensuring staff meets their quotas and goals.

Managing budgets for expenses like bonuses, marketing, and travel.

Making the company's products and services as attractive to potential customers as possible.

Ensuring adherence to laws, regulations, and policies.

Sales Coordinator Requirements:

A bachelor's degree in business administration or a related field.

2 or more years experience in sales.

Experience as a sales coordinator or in administration may be advantageous.

Good team development and leadership skills.

Computer literacy.

Good administrative, organizational, and problem-solving skills.

Excellent communication, sales, and customer service skills.

The ability to multitask, work in a fast-paced environment, and meet deadlines.

Current knowledge of industry trends and regulations.

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced, collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications team, end users and stakeholders across the region.

We are seeking a Regional IT Support Specialist to join our Infrastructure Support Team to manage the day to day operations of our systems, as well as level two help desk support and project related tasks.

This role will be based in Singapore and reports to IT Operations Manager (Asia)

Key Responsibilities

• Provide end user support for day to day PC usage (both applications and infrastructure)
• Serve as a point of contact for internal users seeking technical assistance over the support ticketing system with regards to Systems and Network related issues
• Ensure operational and change processes and architecture principles are being followed strictly
• Assist on projects ensuring the transition from project to BAU support, identifying operational support requirements for new systems/system changes, identify required resources for projects/change requests and ensure consistency in the way IT changes are executed
• May be required to work after hours and weekends on an ad hoc basis depending on business requirements

Qualifications, Skills and Experience

• Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science
• Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking and Virtualisation technologies
• As this role may at times work closely with our team in Hong Kong & Greater China, experience working within this region and having the appropriate language skills will be very beneficial.
• Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.
• Must be comfortable working in a team-based environment as well as being able to work independently.
• Demonstrated collaborative working style, with good interpersonal and excellent communication skills, both written and verbal
• Experience in IT operational processes, Help Desk processes and Systems maintenance
• Experience in IT Ticketing Tool would advantageous.

How to apply Take the next step in your career and apply now by clicking on the link to submit a cover letter and your resume.

Only Shortlisted candidates will be notified.

Billing Specialist

• Location: Pioneer
• Working hours: 5 days, 8:30am – 5:30pm
• Salary: S$3,500 - S$4,000

Job Overview:

As a Billing Specialist at the Officer level in the relocation industry, you will be responsible for managing financial transactions related to relocation services. Your primary focus will be on billing, ensuring accurate and timely invoicing for clients and partners.

Responsibilities:

1. Billing and Invoicing:

• Generate invoices for relocation services provided to clients.
• Verify billing details, including rates, expenses, and any additional charges.
• Ensure accuracy in billing information and promptly resolve discrepancies.

1. Client Communication:

• Communicate with clients regarding billing inquiries, payment status, and outstanding balances.
• Provide excellent customer service and address client concerns related to invoices.

1. Data Management:

• Maintain billing records and databases.
• Update client information, payment terms, and billing cycles.

1. Collaboration:

• Work closely with the finance team, operations, and sales departments.
• Coordinate with other teams to ensure seamless billing processes.

1. Reporting and Accounting:

• Prepare regular reports on billing activities, outstanding payments, and revenue.
• Analyze billing trends and identify areas for improvement.
• Utilize strong accounting knowledge to reconcile accounts and ensure financial accuracy.

1. Compliance:

• Adhere to legal and regulatory requirements related to billing and invoicing.
• Ensure compliance with company policies and procedures.

Requirements:

• Min Diploma in finance, accounting, or a related field is preferred.
• At least 2 years of experience in billing, preferably within the relocation or logistics industry.
• Familiarity with billing software and financial systems.

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Work Location : Jurong East

Budget: $2,500 - $4,000 + Variable bonus

Working Time : 5 Days Monday - Friday | 9am - 6pm

Job Description

• Reporting to the Manager. You will be supporting the company in administrative, coordination matters and working closely with the sales team.
• Job Description
• Perform administrative duties (download reports/filing/keeping track of customer queries and issues/monitor status)
• Familiar with the use of Microsoft office
• Highlight issues and queries to supervisor
• Attending to phone calls and emails
• Coordinate with sales team to increase sales
• Support other duties assigned by supervisor or management

Job Requirements:

• Candidate with tertiary education and/or 1-2 years working experiences is preferred

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Relevant experience in similar capacity is preferred
• Sales involves searching for new sales leads and developing existing customer base for new business.
• Daily account servicing revolves around managing customers’ expectations, complaints and feedback.
• Work with Operations to ensure that vehicles are appropriately assigned to customers. Includes managing manpower and vehicle contractors to fulfil daily and event transport requirements.
• Administrative duties includes billing, collating of jobs sheets, checking of sub-contractors invoices and collection of monies
• Provide excellent customer service & support to new and existing client base
• Manage receivables

Requirements:

• Relevant experience in similar capacity is preferred
• Those who possess Class 3 License have an added advantage
• Preferably Junior Executive specialized in Sales - Corporate or equivalent
• Senior candidates will be considered for managerial position
• Bilingual in English and Mandarin (in order to handle queries, request and feedbacks from English and Mandarin speaking clients and provide excellent customer service & support.)

Others:

• Working Hours: Monday to Friday: 8.30am to 6.15pm
• Company transport provided at designated MRT Stations
• Additional position

• Execute sales pitches and develop new business opportunities with potential customers.
• Ensure sales, operational, and business performance and targets are met and collaborate closely with the operations, accounts, and sales teams.
• Develop a strong after-sales relationship with clients and ensure their inquiries are handled promptly.

Requirements:

• GCE ‘O’ Level and above
• At least 1 year of Sales experience in Freight Forwarding industry.
• Good interpersonal, negotiation and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Assist the sales team with engineering support
• Create and provide quotations for the team
• Responsible for handling product sizing and selection

Requirements:

• Diploma in Engineering or equivalent
• At least 1 year of relevant working experience
• Proficient in Adobe Acrobat

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

A sales manager plays a crucial role in driving revenue and managing a sales team. Here are some key criteria that are typically associated with the role of a sales manager:

1. Leadership skills: A sales manager should possess strong leadership qualities to effectively lead, motivate, and inspire the sales team to achieve their targets.

2. Sales expertise: A good sales manager should have a strong background in sales, understanding sales processes, strategies, and techniques to guide and mentor the sales team effectively.

3. Communication skills: Effective communication is essential for a sales manager to convey goals, provide feedback, and collaborate with team members, customers, and other departments.

4. Strategic thinking: Sales managers need to develop and implement sales strategies that align with the overall business goals and market trends to drive revenue growth.

5. Team management: A sales manager should be able to recruit, train, and manage a high-performance sales team, including setting targets, coaching, and performance evaluation.

6. Analytical skills: Analyzing sales data and performance metrics is crucial for a sales manager to identify trends, evaluate results, and make data-driven decisions to improve sales processes.

7. Customer focus: Understanding customer needs, building relationships, and ensuring customer satisfaction are key aspects of a sales manager's role to drive sales and maintain long-term customer loyalty.

8. Motivation and resilience: Sales can be a demanding and competitive field, so a sales manager needs to stay motivated and resilient in the face of challenges and setbacks.

9. Adaptability: Markets, customer preferences, and technologies are constantly evolving, so a sales manager should be adaptable and open to change to stay ahead in the industry.

10. Results-oriented: Ultimately, a sales manager should be focused on achieving sales targets, driving revenue growth, and delivering results for the organization.

These criteria are important for a sales manager to be successful in leading a sales team and driving business growth.

As a Sales Executive in our car rental company, you will play a crucial role in driving our business growth and ensuring customer satisfaction. You will be responsible for ;-

1. Generating sales- building and maintaining relationships with clients, and representing our brand with professionalism and enthusiasm.
2. Customer Relationship Management- Develop and maintain strong relationships with existing clients. Address customer inquiries, concerns, and feedback promptly and professionally.
3. Product Knowledge-Stay informed about the company’s fleet of vehicles, rental policies, and pricing structures.
   Provide feedback to management on market conditions and customer preferences.As a Sales Executive in our car rental company, you will play a crucial role in driving our business growth and ensuring customer satisfaction. You will be responsible for ;-
4. Generating sales- building and maintaining relationships with clients, and representing our brand with professionalism and enthusiasm.
5. Customer Relationship Management- Develop and maintain strong relationships with existing clients. Address customer inquiries, concerns, and feedback promptly and professionally.
6. Product Knowledge-Stay informed about the company’s fleet of vehicles, rental policies, and pricing structures.
   Provide feedback to management on market conditions and customer preferences.

• Address customer inquiries/complaints via phone/email/fax and ensure appropriate actions are taken and followed through.
• Create and issue quotations/charges for customers, as part of Job Order Processing (JOP).
• Coordinate with subcontractors, customers, and relevant authorities/parties to ensure services are completed within the specified timeline and meet customer satisfaction.
• Organize completed service reports and ensure thorough documentation, uploading them to the SMS system
• Prepare shipping documentation for items to be delivered to customers.
• Manage air ticket reservations and bookings.
• Gather and provide materials/parts for subcontractors or Technicians/Engineers.
• Initiate purchase requisitions for accessories, installation materials, or parts needed for projects/service jobs.
• Maintain organized records of work schedules, filing systems, and documentation.
• Ensure all records and documentation are well-kept and orderly.
• Coordinate and manage schedules for projects and service tasks for all service personnel.
• Handle warranty claims for equipment.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

Salary package: Basic $8,000 - $10,000 + Commission + Car Allowance + Hand Phone Allowance + AWS + VB
Working hours: Monday - Friday: 8:30AM- 5:30PM
Working location : Kallang

Job Responsibilities:

· The Head of Sales is a senior management role responsible for leading and overseeing organization's sales department.

· PEOPLE MANAGEMENT

•⁠ ⁠Managing and mentoring a group of sales & customer service team to achieve sales targets, customer sastifaction and performances goals.

•⁠ ⁠Leading 1 on 1 pipeline monthly meetings/ monthly & quarterly performance review meetings/ annual appraisal meetings and monthly sales team meetings.

•⁠ ⁠Setting individual sales targets & measures (KPI) with the sales team including customer service.

•⁠ ⁠Guide CS-Sales support team on how to manage claims from customers.

•⁠ ⁠Recruit salespeople (hunter), set objectives, train, coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.

· SALES STRATEGY

•⁠ ⁠Produce Strategies and action plans to ensure revenue objectives and KPIs are achieved by creating and executing a strategic sales plan that expands our customer base, increases profitability, and increases the efficiency of the sales team.

•⁠ ⁠Identify target customers, pursue them and ultimately convert them into clients.

•⁠ ⁠Tracking sales goals and reporting results.

•⁠ ⁠Prepare Monthly Management Reporting.

•⁠ ⁠Overseeing the activities and opportunities (pipelines) of the sales team.

•⁠ ⁠Understand our ideal clients for the sales team and how they relate to our current products.

•⁠ ⁠Identify product improvements or new products by remaining current on industry trends, market activities and competitors.

•⁠ ⁠Identify competency gaps within the team and develop a plan to improve them by providing necessary training for each sales and CS team member.

· DATA MANAGEMENT

•⁠ ⁠Manage myCRM data (activities, potential, opportunity, quote, target, sales leads), CWG data (assigned Sales & CS, customer credit term, credit limit)

•⁠ ⁠Claim management from Sales team.

Requirements:

• Relevant Sales Experience working in Freight Forwarding & Logistics Industry.

•⁠ ⁠A confident and prefessional communcator with ability to lead commercial negiotiations and presentations.

•⁠ ⁠Minimum 5 years of experience in leading, managing and developing teams.

•⁠ ⁠Strong written and presentation skills, an eye for details.

•⁠ ⁠Strong proficiency with Microsoft Excel

•⁠ ⁠Degree or equivalent

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)