Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

RESPONSIBILITIES

• Prepare and deliver technical presentations that explain our products and services to potential and existing customers
• Work with customers and engineers to assess equipment needs and determine system requirements
• Collaborate with sales teams to understand customer demands and provide sales support
• Generate high-quality sales leads and follow up after initial contact
• Secure and renew orders, negotiate prices, and ensure customer satisfaction
• Provide technical assistance and training to customers on the use and maintenance of our products
• Research and develop new products and applications for the oil and gas market
• Stay updated on industry trends, competitors, and customer feedback
• Attend trade shows, conferences, and other events to promote our brand and network with potential clients
• Prepare sales reports and forecasts and maintain records of sales activities

REQUIREMENT

• Diploma in engineering, preferably in mechanical, chemical, or petroleum engineering
• Strong technical knowledge and understanding of oil and gas equipment and processes
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and CRM software

Clarence Khoh

R1552376

SALES

• Develop business by sourcing for new customers.
• Attend to emails and phone calls regarding sales.
• Prepare quotations and follow up with all prospective sales.
• Manage project from start to handover.
• Coordinates between clients and operations to carry out the necessary work schedule.
• Perform on-site visits and meetings, if required
• Contribute to collaborative efforts and organize promotional events.

MARKETING

• Digital marketing, including website, social media, content marketing, and digital advertising.
• Optimise all assigned campaigns in the form of Google Search/Display Ads, Facebook, Offline, and EDM campaigns

REQUIREMENTS

• Candidate must possess at least a Diploma in Business or equivalent.
• At least 2 years experience in marketing or sales.
• Excellent Facilitation and Presentation Skills.
• Ability to translate knowledge into skills.
• Ability to drive the application of skills in a Business Environment.
• A team player with a sense of responsibility.
• Proactive and able to work with minimum supervision.
• Strong interpersonal, customer service, and communication skills.
• Preferred knowledge or skills: Search Engine Marketing (Google), social media Paid Advertising (Facebook, Instagram)

OTHER INFORMATION

• Timing: 9.30am – 5.30pm
• Location: Sembawang
• Basic + Commission
• Class 3 driving license is a plus

[Job ID: 402826]

Responsibilities :

1. Plan, develop & implement new value chain solutionsGather & evaluate market intelligence (industry trends, competitors’ services & solutions, etc.)
   Gather feedback on products and services being offered by distributors & dealers
   Gain a deep understanding of current services and solutions, identify and fill service gaps and generate new ideas that grow market share, improve services and solutions
   Present findings, strategies/solutions, project updates and progress reports to relevant stakeholders
   Support translation of strategy into detailed project plan and requirements
   
2. Execute key projects with cross functional teams to drive revenue and growthResponsible for project execution and ensuring that the project delivery is as planned and in line with its target date
   Measure and evaluate the strategy’s effectiveness
   Provide support to regional focus strategies for both short/mid-term
   
3. Department profit forecasting and meeting co-ordinationPerform profit calculations by model/country for Regional Fleet Rebate scheme
   Co-ordinate/planning of meetings with key stakeholders
   

Requirements :

• At least 4 years working experience in business strategy or business related role
• Able to travel for business as and when required
• Proficient with Microsoft Office [Excel, Powerpoint]
• Pricing, Profit, Product and Business Management experience
• Good business acumen and able to conceptualize strategies
• Analytical mind with problem-solving aptitude
• Ability to work in a fast paced, dynamic and multicultural environment

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Keika Aoki

EA Personnel Reg. no.: R2094004

EA License no.: 07C5771

Responsibilities:

Generate sales leads,

Be the first point of contact for prospects and customers

Identify customer needs and AV equipment rental solutions

Build and maintain customer relationships

Achieve agreed upon sales targets and outcomes within schedule

Report on all sales leads and status

Provide accurate and complete information by using data entry, reporting, and follow up procedures

Handle all customer complaints, provide appropriate solutions and alternatives, and follow up within timely manner

Keep records of all customer interactions, process customer information into database, and document process in electronic files in accordance with company policies

Qualify and present ideas to the right customer at the right moment

Prepare quotes and estimates for customers

Experience:

1-3 years of previous successful experience in a similar role (preferred)

Knowledge of AV equipment

Exceptional communication skills

*Salary range stated excludes commission etc... to be discussed.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Develop and implement effective employee listening mechanisms to gather timely and comprehensive feedback from workforce and glean actionable insights for improvements in employee experience.
• Work closely with stakeholders to design surveys, focus groups, and other feedback avenues to capture employee sentiments, challenges, and suggestions.
• Evaluate data from employee feedback data to identify trends, patterns, and areas requiring attention.
• Identify key HR and people metrics that aligns with the company’s organisational objectives.
• Create and maintain dashboards and reports, including enhancing of individual department’s capabilities, consistently monitor and analyse these metrics
• Provide and suggest meaningful insights along with data-driven recommendations to support management decision-making.
• Propose and implement control towers or real-time monitoring systems for effectively gauging the organisational pulse of CPF Board.
• Collaborate with cross-functional teams to promptly address emerging issues
• Ensure compliance with data privacy regulations and company policies during the collection, storage, and analysis of employee data.

What we are looking for

• Experience in people analytics or HR data analysis.
• Possess strong analytical skills and proficiency in data visualisation tools (e.g., Tableau, Power BI).
• Familiarity with survey design, employee feedback mechanisms, and data collection methodologies.
• Excellent communication and presentation skills to convey complex findings to various audiences.
• Ability to collaborate effectively with cross-functional teams, able to influence stakeholders positively, and have the passion to improve the overall experience of fellow colleagues.
• Possess the knowledge of HR practices, organisational behavior, and change management.
• Strong attention to detail, accuracy, and data integrity.

The successful candidate will hold the corporate title of Manager/Senior Manager/Assistant Director, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

A dynamic team in the professional lighting segment providing consultation, solution and supply to our clients for their living and work spaces. Design appreciation, superior quality and efficient lighting solution has been our unique approach in the industry and have received good recognition from design consultants and owners. We strive to continue bringing quality and latest technology lighting product to embrace the new future ahead.

The Sales & Marketing Manager utilizes knowledge of product specifications and applications to drive sales growth. This person develops sales strategies to focus on the lighting systems and be actively engaged with the architects, designers, and the product team throughout all steps in the process to improve lighting solutions.

The Sales & Marketing Manager will stay up to date on market trends and emerging technology, collaborating with the product team and business associates to drive innovation. This person organizes and manages sales administration duties and procedures. The role is to create and maintain a pleasant sales workplace environment, ensuring high levels of organizational effectiveness, and communication.

The Sales & Marketing Manager reports to Managing Director.

Responsibilities

• Collaborate with the product team to identify market trends and new product innovation ideas.
• Be well-versed in product presentation, architecture design, lighting agent support and all aspects of project work.
• Establish and maintain relationships with contractors such as designers and architects.
• Engage, train, and assist the sales team on a wide variety of lighting products, solutions, and applications.
• Work collaboratively with internal and external teams to provide pricing, product offering, feature and benefits, application, and design support.
• Work with leadership to develop realistic sales goals and key performance indicators and budgets by markets and with key customers.
• Ensure a quick and proper response to all customer requests.
• Develop strategies for effective new product launches to achieve sales, market penetration, and profitability goals.
• Manage implementation of a wide range of lighting systems and solutions.

Requirements

• Bachelor’s degree in engineering, architecture, design, lighting, or related studies.
• Minimum of 3 or 5 years of technical sales experience within the lighting industry sectors.
• Strategic planning and execution skills, and self-directed, ability to produce results independently.
• LED experience highly desired or strong relationships in lighting design.
• Already established relationships with architects and designers is an advantage.
• Excellent interpersonal communications and sales presentation skills with a strong ability to foster rapport and brand loyalty.
• Efficient written, verbal and presentation skills with the ability to connect with technical and non-technical decision-makers.
• Able to communicate clearly and efficiently and respond well to objections.
• Lighting Certification.
• Enthusiasm and an understanding of the significance of building strong relationships.
• Dynamic, self-starter with a strong sense of responsibility and ownership and a positive, goal-oriented attitude.
• Value teamwork and actively foster a collaborative environment.
• Hands-on approach and style.
• High degree of accountability for performance.
• Outstanding planning, organizational, and administration skills.
• Flexibility and experience required to adjust to rapidly changing schedules and frequently shifting priorities.
• Bilingual in English and Mandarin.
• Proficiency in MS Office Professional (i.e. Word, Excel, PowerPoint and Outlook).

Duo Medical Pte Ltd

Tagore Lane/Upper Thomson

SGD 4,500 - SGD 6,000

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Senior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 5 years of successful Medical Device or Medical Supply sales experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 5 years in Product Specialist (Sales) or equal experience in marketing or sales management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We design and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy Device & Advance Dressings such as Duofoam & Duoflex range.

Surgical solutions: including DuoMed OT Surgical, Sanitizer, Mask, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

[Order Number: 444594]

Responsibilities

• Provide support to incoming sales from generating quotation/ order to delivery order/invoices.
• Able to support for Project sales process in SAP.
• Maintain stock level for specific product range and order parts from Principals/ Suppliers.
• Liaise with principals/ suppliers with regards to the arrival of parts and pricing.
• Follow up on outstanding sales and purchase orders.
• Assist in debt collection.
• General monthly report and sales forecast supporting document.
• Key in database and perform electronic mailing program.
• Optimize customer satisfaction level and provide excellent customer services.
• Any other ad-hoc duties assigned

Requirements

• Candidate must possess at least a Diploma
• Candidate must have at least 2 years of relevant experience

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

We are an established skincare and personal care manufacturing company based in Singapore looking for Sales Administration Coordinator to provide sufficient support to our Sales team in the area of:

• Customer & Order Management
• Logistics, Procurement and Inventory Management
• Administrative & Web-store support

Key Responsibilities

• Manage sales enquiries and prepare quotations for customers.
• Handle sales inquiries and communicate with customers.
• Follow up on quotations for customers.
• Issue all the sales orders via email or phone
• Quotations, packing lists, invoices, and delivery orders are created, reviewed, and filed.
• Arrange schedule for products delivery to customer.
• Provide general administrative and operational support to the sales team.
• Any other duties as and when assigned.

Requirements:

· Proficiency with computers.

· Time management and verbal and written communication skills.

· Professional manner and a strong ethical code.

· Ability to multitask and remain motivated and positive.

· Commitment to working efficiently and accurately.

(Please be informed that only shortlisted candidates will be notified)

Sales Executive

Responsibilities:

• Develop and Manage Client Relationships
• Sales Strategy Development
• Product Knowledge and Demonstrations
• Achieve Sales Targets
• Provide Exceptional Sales Support
• Conduct Market Research
• Prepare Sales Reports and Forecasts

Requirement:

• 0 To 2 years of Marine Sales Experience
• Teritary Education in Maritime.
• Strong Product Knowledge
• Excellent Communication and Negotiation Skills
• Self-Motivated and Goal-Oriented

Clarence Khoh

R1552376

Responsibilities:

1. Develop and implement strategic sales plans to achieve corporate goals.
2. Direct sales forecasting activities and set performance goals accordingly.
3. Review market analyses to determine customer needs, price schedules, and discount rates.
4. Direct staffing, training, and performance evaluations to develop and control sales and marketing programs.
5. Meet with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.
6. Coordinate liaison between sales department and other sales-related units.
7. Analyze and control expenditures of division to conform to budgetary requirements.
8. Assist other departments within the organization to prepare manuals and technical publications.
9. Prepare periodic sales reports showing sales volume and potential sales.
10. Direct product research and development.

Requirements:

1. Proven experience as an IT Sales Manager or similar role.
2. Proficiency in MS Office and CRM software.
3. Min 5 years of IT Sales Experience.
4. Excellent communication and team management skills.
5. Min Diploma or degree in Business Administration, IT or relevant field.

Clarence Khoh

R1552376

6AM, under the arm of Technolite (Singapore) Pte Ltd, is a design store offering access to exclusive design products from lighting to accessories and functional hardware from artisanal brands on the cutting edge of design. Driven and inspired by simple and bold aesthetics, we are creative collaborators, experiential, working alongside design professionals and artists to craft residential and commercial environments that embody a vision.

A Contract Sales Consultant role is available for a highly motivated candidate who has a strong interest in design and a personable, confident nature. This is a sales role which requires you to represent our business and build a strong rapport with key interior designers and premium clients.

Key Responsibilities:

• Develop and grow our business with interior designers and leading organisations across residential, commercial and hospitality sectors
• Develop client relationships with interior designers through the delivery of engaging presentations, regular contact and other relationship building activities
• Reach and exceed a defined set of KPIs and budgets
• Build and maintain a healthy client database for assistive marketing and relationship building purposes
• Find new ways to foster commercial growth through direct business, builders, project managers and other sectors
• Attend trainings, industry events, conferences and seminars to actively maintain industry and design knowledge
• Liaise with operations team on project management
• Deliver after sales service to encourage repeat business
• Any additional duties as you may be required to perform within your skillset and experience

Essential Requirements:

• Confident, personable nature, positive attitude and be highly motivated
• Impeccable presentation, manners and etiquette
• Attention to detail, takes initiative and be customer-oriented
• A strong personal interest in design
• A desire to work effectively and autonomously within a small team
• Excellent organisational skills and the ability to prioritise busy situations
• A proven sales track record
• Previous sales experience, preferably at least two years working in the architecture and design industry

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

Visit https://www.studio6am.co/ to know more.

We are expanding our Interior Design team and are looking for ambitious individuals to join us.

Responsibilities:

• Meet potential clients, and understand their requirements in detail. You must ensure their interactions with us convert them into paying customers
• Own your projects from start to finish, from design to execution
• Be the voice of Livspace and educate clients about our revolutionary interior design and execution capabilities
• Work closely with the client to finalize the home design, 3D designs, and GFC drawings

Requirements:

• Minimum 1 year of relevant interior design and selling experience in the Singapore market.
• You have handled projects end-to-end - sales, design and execution.
• Capable to be independent and sales oriented.
• Leads provided from presales team.
• $2500 joining bonus.
• Up to 80% commission.
• Merit-based environment
• Trainings provided.

Only shortlisted candidates will be notified.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• Learn and develop as part of a driven and supportive regional team.
• Work with impact to support sales growth and customer excellence to help more people hear and be heard.
• Fixed term contract on-site role in Singapore until June 2024, with potential for conversion to permanent role.

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to hear.

The Opportunity

An opportunity now exists for a customer service and operations specialist to join our Asia Growth Markets team based in Singapore.

In this position, you will provide customer service and operational support to Cochlear’s professional partners, distributors, candidates and recipients, and cross functional internal stakeholders to drive business growth, success in execution of Order to Cash Management, CRM project and process improvements.

Key areas of accountability include:

Customer Service and Operations for Asia Growth Markets

• Administer and drive order to Cash Management processes, working with distributors and country teams, ensuring the country teams are on track with orders to forecast with clear cut off timelines.
• Manage distributor relationships to drive continuous improvement of processes (i.e. service warranty and service initiatives) to increase the distributors’ efficiency and effectiveness.
• Provide the necessary training to uplift distributors’capabilities in customer support and improve distributor’s knowledge of products including care and maintenance and upselling services.
• Manage Salesforce.com (SFHC) cases – triage,close cases, match and maintain recipient accounts.
• Salesforce Health Cloud Subject matter expert: SME support for the region,conduct training to internal and external stakeholders including sales & commercial operations to self-serve.
• Collaborate with Malaysia Shared Services team to refine and improve order management process, service contract process including implant and device registration process in a timely manner
• Drive / initiate process improvements that will increase efficiency of the Order to Cash processes and other related work flow.
• Support Services Segment (upgrade sales and repairs) in Asia Growth Markets
• Drive service alignment with distributors, conduct site visits to map the service process in-countries, identify gaps and refine processes for improvements on care and maintenance and uplift distributors capabilities to upsell. (*light travels as needed)
• Identify trends in warranty, service repairs and recommend opportunities for upsell and optimise service offerings.

Cochlear Care Centre in Singapore (Candidate and Recipient walk-ins)

• Provide quality customer experience to candidates, recipients, caregivers and/or family members of recipients. (ie. Troubleshooting, counselling for upgrades, attending to customers’ queries / requests.)

Business analytics/decision support and reporting

• Use of BI/Oracle/SHFC to develop useful reports that will increase understanding of business health – eg. Warranty, registrations, case management activities etc.
• Act as business partner to provide analysis with useful/practical recommendations to improve process, efficiency and optimise cost savings.
• Assist with the preparation and analysis of data for quarterly business reviews

Local Administration support

• General office admin including office maintenance, supplies replenishment
• Logistics support for events
• Marketing support – courier /pack marketing materials
• Any other duties as assigned from time to time.

About you.

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. As a regulated company, Cochlear has a responsibility to hire people with the right skills and qualifications to do the work.

To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

• High School Certificate or equivalent
• Minimum 3-5 years’ experience in operations,account management, or relevant field
• Excellent written and oral communication skills (English)
• Strong analytical and problem-solving skills, ability to crunch large amount of data
• Must be highly organized, detail orientated,and work with a high sense of urgency
• Ability to prioritize work and deliverables and multi-task
• Keen learner with an open mindset towards continuous improvements
• Strong computer skills with experience in Microsoft Office
• Must be able to work effectively in a team environment
• Strong interpersonal skills with excellent customer service engagements expected across internal and external customers

Ideal:

• Bachelor’s degree in an area related to hearing health, healthcare, or Audiology
• Previous customer experience or account management experience or customer services in healthcare/medical field would be an advantage.
• Experience with Oracle ERP and/or Salesforce would be an advantage
• Additional language ability is an advantage (eg.Mandarin speaking due to interactions required with customers engagements with walk ins, calls and events).

Why Cochlear?

Cochlear pioneered and is the global leader in the research and development, manufacture and marketing of implantable hearing solutions. Cochlear’s global headquarters is located on the campus of Macquarie University, Sydney, Australia to enable links to world leading hearing science research. A success story in the commercialisation of R&D, Cochlear has a 70% share of the global market, employs more than 2,500 people worldwide, operates directly in over 20 countries and sells in over 100 countries. Over 250,000 people across more than 100 countries now experience hearing as a recipient of a Cochlear hearing solution.

Cochlear can offer:

• The Work - A high impact job supporting world leading technology
• The Organisation – A global leader in active implantable medical device hearing technology
• The Opportunity – To make a difference to the quality of people’s lives

How to Apply:

If you are interested in being considered for this role then please submit your resume and a covering letter detailing your suitability for this role via our Careers Page www.cochlear.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Seeking for Junior L2 Production Support (1 year contract under employment agency payroll)

Candidates with a Degree in Computer Science, able to work shift hours even on weekends and holiday, have hands on experience in SQL and Linux (Will be required to pass a Hackerrank assessment and demonstrate their proficiency in SQL and Linux during the technical interview) and able to handle pressure and heavy workload

This role provide support to the Development team, keep the app running, perform application health check, recovery

Location: Changi Business Park

Full budget: $3500 to $4200 (company do not provide any bonus or allowance)

Shift Timing (Working 5 days a week, Must support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable for before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Requirement

• Degree in IT or Computer Science
• Must have hands on experience with command line in SQL & Linux (required to pass a online hackerrank assessment based on SQL / Linux, demonstrate SQL & Linux)
• Only for candidates who is able to commit to working shift even on night shift, weekends and public holidays
• Need to have eagerness to learn and perform with committment
• Able to handle high pressure and heavy workload, no ot pay
• Able to commit for the full 1 year contract

Jobscope:

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Interested candidates, please forward your resume to [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Description:

• Work with R&D, Sales and leadership to create relevant content that resonates with the target industries and adheres to compliance standards, aligning to our identified target personas and primary needs.
• KPI and ROI Analysis: Set, track, and analyze key performance indicators (KPIs) related to lead generation, campaign performance, and overall ROI of digital marketing efforts. Funnel should include, leads, marketing qualified leads, sales qualified leads, projects and validation.
• Marketing Automation and CRM Utilization: Utilize marketing automation tools and clients’ CRM systems to streamline marketing processes and personalize customer interactions.
• Stakeholder Collaboration: Collaborate with others as well as client’s teams including sales, R&D to ensure that the digital marketing strategy is cohesive and integrated
• Reporting: Provide comprehensive reports and insights on digital marketing performance, recommending strategic adjustments as necessary.

Requirements:

• Excellent communication and interpersonal skills
• Have knowledge on handling digital marketing on digital platforms for B2B clients
• A strong track record of teamwork, leadership, and organizational skills
• A passion for marketing, sales, and business development
• A proven ability to think creatively and innovate
• A bachelor's degree in Marketing, Communications or a relevant field
• Proficient in Microsoft Office Suite, social media platforms, digital marketing tools, and data analytics